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Nike Footwear ---Nike Inc

INTRODUCTION

This product is a foot ware, it offers a various ranges of


footwear with different models and prices, and the core benefit
offered is foot care for any type of foot wears. Nike is known for its
value delivery process.

Although the industry is highly segmented by different sports,


models and price the branded shoe segment is dominated by a few
large companies (e.g., Nike, Reebok, Adidas). In fact, the top 10
footwear companies control over 70% of the global athletic footwear
market Since displacing Adidas in the early 1980s and Reebok in the
early 1990s, Nike has become the largest and most important athletic
shoe company in the world.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

OBJECTIVE OF STUDY

The following are the study objectives:

To know the opinion of consumers towards the quality of the


product.
To know whether consumers are happy with the range of Nike
Products (Shoes) offered by Nike.
To understand buying motives towards Nike Products.
To ascertain the awareness of the products among consumer
(Through sources of awareness like news paper, T.V adds, etc)
To know demand of the product in the market.
To suggest appropriate Marketing strategies.

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Nike Footwear ---Nike Inc

SCOPE OF STUDY

The study was carried out by questioner method, taking

random sample method. The sample included the distributor as


well as the user of the product in the town. The study was aimed
to find out the consumer behavior & their motives while
purchasing Nike products. Closed end questioner method is
employed to avoid the discrepancy if any. All the data were
collected meeting people in person from jan 01 to jan 10 totally it
took 10 days to know about the product. The present study limits
to the view presented by responding to questioner.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

COMPANY PROFILE

Nike, Inc. is a major American manufacturer of athletic shoes,


clothing/apparel, and sports equipment. The company takes its name
from the Greek goddess of victory, Nike. Nike markets its products
under its own brand as well as Air Jordan, Total 90, Nike Golf and
Team Starter (among others), as well as under brands of Mason
Belmonte subsidiaries including Bauer, Cole Haan, Converse, and
Hurley International. Nike has been criticised for the working
conditions and production methods in the overseas factories with
which it contracts.
The mark now known as the Swoosh is created by graphic
design artist Carolyn Davidson in June. Several weeks later, Jeff
Johnson suggests the name "Nike" for the first shoes that bear with
the Swoosh mark.

Founded in 1964 through an investment of $500 each by Phil


Knight and Bill Bowerman, the company (then called Blue Ribbon
Sports--BLS) has evolved from being An importer and distributor of
Japanese specialty running shoes to becoming the world leader in

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Nike Footwear ---Nike Inc

the design, distribution and marketing of athletic footwear. Their


business model in 1964 is essentially the same as their model today.
They grow by investing their money in design, development,
marketing and sales and then contract with other companies to
manufacture their products. According to company legend, Knight
developed Nikes business model while attending Stanford

Business School in the early 1960s. Knight realized that while


lower-cost, high-quality Japanese producers were beginning to take
over the US consumer appliance and electronic markets, most
leading footwear companies (e.g.,Adidas) were still manufacturing
their own shoes in higher-cost countries like the UnitedStates and
Germany. By outsourcing shoe production to lower-cost Japanese
producers, Knight believed that Blue Ribbon Sports could undersell
its competitors and break into this market. As a result, Blue Ribbon
Sports began to import high-tech sports shoes from Onitsuka Tiger of
Japan. As sales increased to almost $2 million in the early 1970s,
BLS parted ways with Onitsuka and began to design and subcontract
its own line of shoes. The Nike brand was launched in 1972, and the
company officially changed its name to Nike Inc. in 1978. Nike
developed a strong working relationship with two Japanese shoe

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

manufacturers, Nippon Rubber and Nihon-Koyo, but as costs/prices


increased in Japan over the course of the 1970s due to Crisis on
Japans economy, and a shift in the dollar/yen exchange rate as a
result of the so-called Nixon shock Nike began to search for
alternative, lower-cost producers.

During these same years, Nike opened up its own shoe


factories in Maine and New Hampshire, hoping to develop a reliable
and high-quality source to supply its growing domestic market. At the
same time, the company also began to cultivate potential suppliers in
Korea, Thailand, China and Taiwan. By the early 1980s, as costs
continued to increase in both Japan and the United States, and as
the Korean government created a number of incentives to develop
Koreas footwear industry,6 Nike closed its US factories and sourced
almost all of its production from Asia. In 1982, 86% of Nikes athletic
footwear came from Korea and Taiwan. Over time, as Korea .

Taiwan also began to develop, costs began to rise in these


countries as well.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

As a result, Nike began to urge its suppliers to re-locate their


operations to other, lower-cost countries. The company worked with
its lead suppliers to open up manufacturing plants in Indonesia,
China and Vietnam. By guaranteeing a significant number of orders
and by placing Nike employees at these new factories to help monitor
product quality and production processes, Nike was able to help its
lead vendors establish an extensive network of footwear factories
throughout Southeast Asia. Today, Nikes products are manufactured
in more than 700 factories, employing over 500,000 workers in 51
countries.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

DATA ANALYSIS AND INTERPRETATION

1 Since how many years you are using Nike products?


a. 1 year

(college students & youngsters)

b. 2 years ( college students)


c. 3 years

(sports person; new entrant)

d. 5 years (sports person)

Years

User

No

of Percentage

Respondents
1 Year
2 Years

Younger
College

3 Years

student
Sport

5 Years

person
Sport
person

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

25
20
15
Series1
10
5
0

1 YEAR

2 YEAR

3YEAR

5YEAR

Conclusion: Though the sportspersons has a good preference


for Nike, but most of youngsters are purchasing it for its style,
coziness & trendy look.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

2. How do you feel about the brand of the Nike product?


a) Good
b) Very good
c) Fair
d) Not bad

20
18
16
14
12
10

Series1

8
6
4
2
0

GOOD

V.GOOD

FAIR

NOT BAD

Conclusion: Almost majority of customer found it good product to


use, where as few had mixed decision, almost 40% found it
satisfactory.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

3. Who influenced you to use this brand ?


a) Sports Person
b) Friends
c) Advertising
d) Offers
e) Self

10
9
8
7
6
5

Series1

4
3
2
1
0

S.PERSON

FRNDS

ADVT

OFFERS

SELF

Conclusion: The major influencer are sports person / celebrity,


where as offer stand as the next factor. All others are almost equal.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

4. Would you like to continue the product?

a) Yes
b) No
c) Cant say

14
12
10
8

Series1

6
4
2
0

YES

NO

CAN,TSAY

Conclusion: Majority of the people are still not confident about their
future purchase, but Nike has managed to make reasonable number
of loyal customers with repetitive purchasing. Only very few said No.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

5. If yes, it is because of?


a. Stylish & Trendy
b. Durability & comfort
c. Good sport product

16
14
12
10
8

Series1

6
4
2
0

S.TRENDY

D.COMFORT

G.S.PRDT

Conclusion: Nike are perceived as most durable & comfortable


brand, over style & sport utility product.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

6. Are you satisfied with the Product?


a. Yes
b. No

18
16
14
12
10

Series1

8
6
4
2
0

YES

NO

Conclusion: Majority of customers are satisfied. But still the


unsatisfied mass is considerable & need a quick attention.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

7.Are you satisfied with price?

a. Yes
b. No

20
18
16
14
12
10
8
6
4
2
0

Series1

YES

NO

Conclusion: Price doesnt seem to be the issue in purchasing,


though slight reduction can improve its market share.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

8. Where you have seen this product?


c. T.V
d. Magazine
e. Windows display / banners

16
14
12
10
8

Series1

6
4
2
0

T.V

MAGAZINE

W.D.BANNER

Conclusion: T. V has proved to be the best source of advertisement


as it generated the majority of interest as compare to magazines &
banners.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

9. Do you like to shift to Nike


f. Yes
g. No
h. Cant say

16
14
12
10
8

Series1

6
4
2
0

YES

NO

CAN'T SAY

Conclusion: It is clearly seen that still majority of customers are not


clear about their purchase habit & needed to be shifted to a loyal
customer group through effective strategy.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

10) What is your opinion about the Nike footwear?

a. Good
b. Better
c. Bad

18
16
14
12
10

Series1

8
6
4
2
0

GOOD

BETTER

BAD

Conclusion: About 60% of customers found Nike as good product,


where as 40% found it a better brand. Almost 99% of consumer
found Nike a good product.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

11) Which product (Foot wear) you are using


a) Semi formal
b) Casual user
c) Sport wear
d) Athletic wear
e) Foot ball show

12
10
8
6

Series1

4
2
0
S.FORMAL

CASUAL
USER

SPORT.W ATHLE.W

FOOT.B.S

Conclusion: Majority of customers use Nike sports wear, where as


all other brands are equally divided in-group.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

12.What do you feel about the price?


a) Expense
b) Average
c) Economic

18
16
14
12
10

Series1

8
6
4
2

0
EXP ENCE

AVERAGE

ECONOMIC

Conclusion: Majority of customers use Nike sports wear, where as


all other brands are equally divided in-group.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

METHODOLOGY

The Primary data was obtained through dealers.


The Secondary data is collected from the annual report of the co.
circular, sales report, performance report of marketing department,
more over web site &T.V. Selection of source: Nike dealers and
retailers outlet were selected on random sampling method during
the research. Interview method with the help of structured
questionnaire.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

CONCLUSION

After the study of the product it is concluded that this product has its
own place and pride in the market. It is appealing to wide mass & the
people all over India are using this product.

The company has created a good reputation in the market due to its
affordability & style. The advertising about the Nike in the T.V is quite
effective.

Nike foot wears offered and provided an excellent customer


satisfaction, its price is mostly reasonable but still much can be
offered in this section. From above mentioned points it has been
noticed that Nike products are used by both sportspersons as well as
youngsters its added advantage were less stress on feet, easy walk
ability & comfort make this brand as leader in Market.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

SUGGESTION
This survey of Nike Inc has led to the following suggestion after the
complete SWOT analysis & deep study of its conclusion.
1. Companys policy of shifting to low economy country for its
production will not fetch him long term success unless it find
some other strategy for it low cost shoes.
2. Nikes product are more of western taste, But to succeed in
India, company must understand Indian consumer, where
majority of people are living in villages and small towns.
3. Price is low as compared to other countries but still much can
be done in this sector to raise the sale without sacrificing its
image.
4. Nikes image as brand of sports wear is limiting its market
share to sports segment and its casual shoes is still unknown
to consumers.
5. Strong Need is felt to promote casual shoes by effective
promotional strategy.
6. Company should look for market penetration strategy rather
than competing for only single sector (Sports).

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

QUESTIONER

Hello,
Consumer,
I am student of B.R.B College studying in B.com III rdyr . I am
doing project work on Nike footwear. So I need your co-operation. I
kindly request you to read this & give your suggestion about this
product.

1 since how many years you are using Nike products?


a) a. Year college students and youngsters

b) b. Years college students

c) c. Years sports person (new entrant)

d) d. Years sports person

2. How do you feel about the brand of the Nike product?


a) Good

b) Very good

c) Fair

d) Not bad

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

3. Who influenced you to use this brand?


a) Sports Person

b) Friends

c) Advertising

d) Offers

e) Self

4. Would you like to continue the product?


a) Yes

b) No

c) Cant say

a) Stylish & Trendy

b) Durability & comfort

c) Good sport product

a) Yes

b) No

5. If yes, its because of ?

6. Are you satisfied with the Product?

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

7.Are you satisfied with price?


a) Yes

b) No

]
]

8. Where you have seen this product?


a) T.V

b) Magazine

c) Windows display / banners

a) a. Good

b) b. Better

c) c. Bad

a) Semi formal

b) Casual user

c) Sport wear

d) Athletic wear

e) Foot ball show

9.What is your opinion about the Nike foot ware ?

10. Which product Foot ware you are using?

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

11. Do you like to shift to Nike?


a) Yes

b) No

c) Cant say

a) Expense

b) Average

c) Economic

12.What do you feel about the price

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

FINDINGS

An analysis has revealed that:


1) 97 % of the respondents are aware of Nike shoes.
2) 30 % of the respondents are aware of Nike through friends.
3) Other than Nike, respondents own a pair of Nike shoes.
4) Respondents find the advertisement of Nike very attractive.
5) Respondents also find the advertisements of Nike is effective
enough for customer service.
6) 90 % of the respondents feel the pair is very expensive.
7) The customer care is good in Nike show rooms.
8) 65 % of the respondents own a pair of Nike shoes.

Many of the respondents do recommend Nike to others.


Though some may not as they are brand loyal to other shoes and
some replied that the shoes are very expensive to recommend.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

BIBLIOGRAPHY

CONSUMER BEHAVIOUR

By Suja R. Nair

And also from Website sites -

www.nike.com
www.google.com

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

Why Nike products are costly:

Making cost is less.


Materials, labor shipping, equipment, import duties and
suppliers cost generally around $25 for them
On every pair they want to make at least a profit.

Nike value delivery process


Zero customer feedback time
Zero product improvement time
Zero purchasing time
Zero setup time
Zero defects

They are following pull strategy by making their product as a


value based product and through advertisement endorsements.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

MARKETING MIX

Product mixes

Place

Price

Promotion

1. Variety

Channels

Marked price

Sales promotion

2. Quality

Coverage

Discounts

Advertising

3. Design

Assortments Payment mode Sales force

4. Features

Locations

Credit terms

5. Brand name

Inventory

Direct marketing

6. Packing

Transport

7. Sizes
8. Warranties
9. Returns

B.R.B. COLLEGE OF COMMERECE RAICHUR

Public relations

Nike Footwear ---Nike Inc

PRODUCT MIX

Nike has been successful in the market from last 35 years


because of its wide range of varieties, good quality and new designs.
Some part of the sales done because of its brand name only. It is
providing a service warranty of 6 months and shoes are available
from 5 to 12. It is no spending much on packing, its packaging is
very simple.

Place
It does its transport through shipment. There are many
intermediaries in between the manufacturer and the customer. Its
main sales in cities. So they are mainly concentrating on cities. It
covers a wide range of market in the cities. They are following
selective distribution procedure. They supply their products to
selective showrooms.

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Nike Footwear ---Nike Inc

Price
Generally the payment mode will be either by credit or cash.
They are providing some credit terms to their dealers. Some
discounts will be there in end of seasons like winter end sales and
summer end sales etc., this is mainly in the case of apparels and
accessories. It is less in the case of shoes.
Promotion
Promotion is mainly through advertising. Nike is spending lots
of money for their brand ambassadors. Their ambassadors include
Tigerwoods, Ronaldo, Ronaldinho like that. They are producing
mainly sports products so their promotion is mainly through sports
personalities and teams. For example now Indian team is wearing the
T-shirts that consists of Nike brand logo. They are advertising
through hoardings, billboards, paper adds and TV adds.

Nike is also well known for its strong sponsorship agreements


with athletes, leagues and federations, as well as many of the worlds
top football (soccer) clubs and national teams, including Manchester
United, Arsenal, F.C. Basel, Juventus, Clube de Regatasd Flmengo,
Steaua Bucuresti, AC Sparta Praha, Red Stat Belgrade, Inter Milan,
VfL Bochum, VfL Wolfsburg, Hertha BSC Berlin, Borussia Dortmund,

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Nike Footwear ---Nike Inc

PSV Eindhoven, Valencia C.F., Urawa Red Diamonds, Kaizer Chiefs,


Atletico de Madrid, NK Maribor, Celtic, FC Porto, Paris SaintGermain,

Boca

Juniors,

Corinthians,

Brazil,

Portugal,

the

Netherlands, Belgium, Russia, Morocco, India, South Korea, Serbia,


Croatia, Turkey, Mexico and the United States mens womens, and
Australia to produce their equipment. On December 23, 2005, Nike
signed a 5-year contract (beginning January) 1, 2006) with the India

Cricket Team to become their official apparel supplier for $43


million. Nevertheless Nike does not have an India-specific website or
any mention of cricket on Nike.com.
Trade

promotions

through

discounts,

allowances,

trade

incentives, goods sending on credit basis and free goods etc.,

Which type of pricing they are following?


They entered market with a penetration pricing. Now they are
following value pricing because Nike has its own brand image and
value.

Every product has a basic need and as well some extra


fulfillments. In the case of Footwear.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

Core benefit:
Foot care is the benefit for any type of footwear
Generic product
Foot care with comfort
Expected product
Foot care, comfort, available in all sizes with a reasonable price
Augmented product
Foot care, comfort available in all sizes with light weight and long life
with reasonable prices.
Potential product
Which has less stress on feet, make our walk easy and very comfort.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

MARKET MIX
Shoes

Apparels

Accessories and
Sports

Equipments
Semi Formal (8)

T-Shirts (40)

Golf sticks (3)

Casual wear (23)

Tracks (12)

Dollars

Sports wear (38)

Socks (16)

Rings

Athletic wear (23)

Briefs

Football shoe (6)

Under wears (6)

(6)

Product line

:3

Width of the product mix

:3

Length of product mix

: 13

Depth of the product mix

: 207

B.R.B. COLLEGE OF COMMERECE RAICHUR

(7)
(19)

Nike Footwear ---Nike Inc

SEGMENTATION

The Geographic distribution done according to the city size etc.,


The demographic segmentation done through age. The main
age range, which they are concentrating, is between 16 to 35, it
is also done through gender. And one more important factor is
income and occupation. Students and technical professionals
mainly use Nike products.
Psychological segmentation done through the lifestyles of the
people.
The Behavioral segmentation done by the benefits of it like
quality, service, economy and how speed it is moving on. And
one more additional advantage is it is people having a positive
attitude towards it.

Targeting
They are making a selective specialization
The each segment they are making must be a profit maker
They are specialized in marketing for the targeting that which
class and type of people they have to target.

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

Positioning
They are following different type of positioning
Frontier which means product leadership
Performance in operational excellence
Individual needs

From the three they will select any one of them and enter into
the market. This is called unique selling proposition
In many aspects Nike is number one according to recent
survey conducted on market by a American magazine those are
Best quality
Best performance
Best styling
Best value
Lowest price
Fast moving
Most customized
Most technological

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc

Subcontract its own line of shoes. The Nike brand was


launched in 1972, and the company officially changed as name to
Nike, Inc. in 1978. Nike developed a strong working relationship with
two Japanese shoe manufacturers, Rubber and Nihon-Koyo but as
cost/prices increased in Japan over the course of the 1970s due to
Crisis on Japans economy, and a shift in the dollar/yen exchange
rate as a result of these-called Nixon shock Nike began to search
for alternative, lower-cost products.

During these same years, Nike opened up its own shoe


factories in Maine and EW Hampshire, hoping to develop a reliable
and high-quality source to supply its growing domestic market. At the
same time, the company also began to cultivate potential suppliers in
Korea, Thailand, China and Taiwan. By the early 1980s, as costs
continued to increase in both Japan and the United States, and as
the Korean government created a number of incentives to develop
Koreas footwear industry, Nike closed its US factories and sourced
almost all of its production from Asia. In 1982, 86% of Nikes athletic
footwear came from Korea and Taiwan. Over time, as Korea and

B.R.B. COLLEGE OF COMMERECE RAICHUR

Nike Footwear ---Nike Inc


Taiwan also began to develop, costs began to rise in these countries
as well.

As a result, Nike began to urge its suppliers to re-locate their


operations to other, lower-cost countries. The company worked with
its lead suppliers to open up manufacturing plants in Indonesia,
China and Vietnam. By guaranteeing a significant number of orders
and by placing Nike employees at these new factories to help monitor
product quality and production processes, Nike was able to help its
lead vendors establish an extensive network of footwear factories
throughout Southeast Asia. Today, Nikes products are manufactured
in more than 700 factories, employing over 500,000 workers in 51
countries.
Nike core competencies make advantages to it because
It is a source of competitive advantage in that it makes
significant contribution to perceived customer benefits.
It has a wide variety of applications for wide range of markets.
It is difficult to competitors to imitate.

B.R.B. COLLEGE OF COMMERECE RAICHUR

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