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com
ISSN 1047-8582 Vol. 26 No. 19 MidAPRIL 2010 $2.50

Research Magnifies Business Opportunities


Kent State spins off 109
patents, 16 startups.
By Dan O’Brien

T
he bright, colorful image of the
human brain rotating on the
wide screen at first looks like the
result of a routine CT scan.
The scope of research under way at
Kent State University doesn’t leap out
at the observer until he puts on a pair
of sunglasses to see the medical – and
the potential business – opportunities
beaming back.
“This is going to save lives,” pro-
claims the president of the university,
Lester A. Lefton, as he and U.S. Rep.
Tim Ryan, D-17 Ohio, take in a 3-D
image of the brain using technology
that could someday unlock answers to
a host of neurological problems that
range from juvenile autism to post-
traumatic stress disorder in combat
veterans.
Professor Veronica Porterfield explains some of her research to U.S. Rep. Tim Ryan during his visit to Kent State University April 6.
The breakthrough is among a long
list of research and development ef- federal resources such as the National its transition to and eventual applica- to Congress in 2002. “Here at Kent,
forts at the university that stand to Science Foundation, the U.S. Depart- tion in the private sector. we have a collaboration between
bring long-term economic benefits to ment of Defense and other federal and Using the assets of universities in neuroscience and behavioral science
northeastern Ohio, officials say. state support. And, a key component northeastern Ohio to promote eco- that can translate into cost savings
Critical to keeping this research to ensuring this research translates nomic development has been one of in treating neurological and mental
alive is continued funding through into economic-development dollars is Ryan’s priorities since he was elected See RESEARCH, page 47

Hot Sauce, Hotter Sales


stown, Hughes loved to barbecue and
Guy’s BBQ Sauce business thought opening a little restaurant
catches fire. would be a nice sideline. He never
expected that his customers would
By Maraline Kubik insist on taking bottles of the barbecue

I ra “Guy” Hughes used to hide


from fans of his barbecue sauce.
So eager were they to buy the spicy
condiment that he couldn’t make it
fast enough.
sauce he made in his kitchen in his
Newton Falls home with them. Or,
that meeting demand for that sauce
would become his primary business.
Today, Guy’s Award Winning BBQ
A line superviser at General Mo- Sauce has expanded to include a hand-
tors’ auto assembly plant in Lord- ful of flavors – original, spicy, hot and
spicy garlic, plus Sweet Thunder Hot
Ira “Guy” Hughes’ barbecue sauce has won Sauce and Sweet Thunder Inferno
numerous awards. At the Mahoning Valley Rib Hot Sauce, all available for sale at
Burn Off last year, he won both Best Sauce retail giants such as Kmart, Wal-Mart,
and Best Ribs awards. See HOT SAUCE, page 12
2 MidAPRIL 2010 The Business Journal
The Business Journal MidAPRIL 2010 3

Knock on Wood, Not Veneers,


Inside For Environmental Health
‘It’s the glue that’s the culprit,’
warns Fred Scarsella.
By Jeremy Lydic

F
or 73 years, Scarsella Furniture has stood
by its slogan, “solid wood, solid value, solid
American,” by selling only furniture made
in the United States of solid wood. Recent studies
14-15 Tea Party at the Health Clinic suggest its customers enjoy health benefits as well.
The protest March 30 outside the Less expensive furniture made of veneers – com-
Youngstown Community Health Center pressed sawdust, peanut shells, plastics or some
didn’t do the clinic or Tim Ryan any good. mixture of these three – are held together with glues
Our editorial, “Dissing the Congressman,” and adhesives that often contain formaldehyde and
appears on page 14; a letter to the editor other toxins.
from the clinic’s CEO on page 15. In Canfield, the owner of Scarsella’s, Fred Scar-
sella, touts his store’s furniture as “the best invest-
ment you can make,” because it can last generations.
And, he is quick to add, it can also be better for
the respiratory system than less-expensive veneer
tables, entertainment centers, bookcases and other
furniture.
Veneer furniture is made up of composite mate-
rials covered by the glued-on outer layer intended
to make the piece appear as if it were built of solid
wood. “It’s the glue that’s the culprit,” Scarsella
says. Fred Scarsella displays a piece of solid wood used to construct
“There’s a type of glue that holds the composite the furniture on sale at his 73-year-old store.
36-37 Remembering the Holocaust of sawdust and various material they’re using to penalties for selling furniture made of “noncompli-
The wood carvering pictured above – “Our make furniture from imitation wood,” Scarsella said. ant wood.”
Faith Will Keep Us Together: Life in the “And that [emits gases] that could be dangerous to Producing adhesive agents for wood is one major
Ghetto Is Difficult But Somehow We Shall your health.” use of formaldehyde, and “one of the major sources
Overcome” – is one of the haunting im- Scarsella isn’t familiar with the chemicals in the of exposure is from inhalation of formaldehyde emit-
ages Holocaust survivor Eva Schloss saw glue, he admits, and concedes that not all veneer ted from composite wood products containing urea-
during her visit here. furniture poses a hazard. He bases his avoidance formaldehyde resins,” state the board’s Web site. In
of such furniture on the research and standards set 1992, California designated formaldehyde as a toxic
by the California Air Resources Board (CARB) – a air contaminant “with no safe level of exposure,”
regulatory body that saw its Airborne Toxic Control and in 2004 the International Agency for Research
Measure take effect Jan. 1, 2009. The measure sets on Cancer classified it as “carcinogenic to humans.”
the standards all manufacturers and retailers of Their research shows that inhalation and exposure
home furnishings in California must follow or face See FURNITURE, page 4

41 In Search of Bountiful Buffets


Our seach team saddles up for another go
at the expense account, this time head-
ing for all-you-can-eat joints. Buffet fare
can be rather bland but “two or three are
worth paying for,” they find. Just be sure
to come hungry, very hungry.

15 Lou Zona 26 Local.Com

18 Interest Rates 49 BBB Report

25 Media Scope 57 Transactions


4 MidAPRIL 2010 The Business Journal

Furniture: Knock on Wood, Not Veneers


From Page 3 use green products, such as commercially harvested “One of the reasons eco-friendly home furnish-
to formaldehyde in furniture can cause asthma and wood, rapidly renewable or recyclable materials and ings can cost the same or less,” Inglis says, “is that
some types of cancer, and the glue can take up to one organic textiles. when processes are as environmentally friendly as
year to finish “off-gassing,” the board says. “It covers different materials and processes,” Ing- possible, they use less energy. Which is to say they
In addition to stemming the sale of hazardous lis says. “It touches on every single component that cost less money. You spend less money on energy.”
furniture in California, the measure has forced other would go into a home furnishing product.” With California’s formaldehyde abatement rules
manufacturers here and abroad, especially in Asia, Since its inception, some 300 industry members, in effect, “there is a federal equivalent that will be
to adapt to CARB regulations, Scarsella says. But including retailers, manu- law within a couple of
until other states adopt similar measures, hazard- facturers and interior de- To promote awareness among retailers and years,” Inglis predicts.
ous furniture will continue to be sold in the United signers, have completed Until then, she encour-
States, he adds, and customers will have to take the program, Inglis says. consumers, Scarsella became involved with ages homeowners to visit
responsibility to avoid it. Its design is based on the North Carolina-based Sustainable Fur- the council’s Web site,
“It’s like ‘Don’t ask, don’t tell,’ ” Scarsella says. two years of research the nishings Council; in April 2009, he received SustainableFurnishings.
“We always bring up the topic immediately instead council conducted to learn its Green Leaders sustainability training org to find green manu-
of let the buyer beware. We only buy from U.S. homeowners’ priorities facturers, retailers and
manufacturers that use solid wood.” when they set out to buy certification. designers in their area and
Scarsella encourages his customers to ask ques- furniture. Most homeown- learn more about green
tions about the composition and origin of the ers are “overwhelmingly interested in making eco- furnishings. She also advises retailers to educate
furniture he offers. To promote awareness among friendly choices,” she says, “and 75% of homeowners their customers.
retailers and consumers, Scarsella became involved are at least a little bit interested in sustainability “Educate yourself, educate your staff, and know
with the North Carolina-based Sustainable Furnish- issues and are taking action. that your customers are interested in the information
ings Council; in April 2009, he received its Green “Climate crisis is a worry,” Inglis says. “And we you can share with them,” Inglis advises. “[They
Leaders sustainability training certification. in the home furnishings industry have an impact on should know about] the sustaining initiatives you
The council started the certification two years the outcome by reducing our use of fossil fuels and are implementing as a business and about the prod-
ago to complement the Leadership in Energy and reducing our use of illegally harvested wood.” ucts that you carry.”
Environmental Design (LEED) certification, says its Among the sections of the course are interior de- The Sustainable Furnishings Council is a non-
executive director, Susan Inglis. While LEED focuses sign, such as which paints to use, window treatments, profit organization, formed four years ago, that
on how a building is made, Green Leaders focuses on flooring and carpeting, Inglis says. The course also represents some 400 retailers, manufacturers and in-
what furnishes the building by offering training on covers energy reduction from manufacturing plants terior designers in the home furnishings industry.
what materials to use and how to make the furniture, to retail showrooms. Reducing energy consumption
she said. Besides minimizing the industry’s carbon helps dispel the myth that environmentally friendly CATCH THE BUZZ. Our innovative, informative daily newscast
footprint, the council works to ensure manufacturers furniture is more expensive, she says. at BusinessJournalDaily.com.

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The Business Journal MidAPRIL 2010 5

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6 MidAPRIL 2010 The Business Journal

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The Business Journal MidAPRIL 2010 7

‘Portable’ Profession Offers Opportunity


Transcribing medical notes is 18 months ago while her husband was deployed
overseas and she was living at home in Trumbull
to her new home and she took advantage of flex
scheduling so that she could visit the Bureau of
ideal for those who work from County. Motor Vehicles to have her driver’s license and auto
“I wasn’t really looking for a job,” she says, “but registration changed.
home or relocate often. I figured this would be a great opportunity. “They’re only open during the day, so I couldn’t
“I wasn’t sure I’d like it,” Urey adds, “but I did have done it if I was working” a standard 8-to-4-
By Maraline Kubik
and I stuck with it.” or 9-to-5 schedule, Urey

C
arissa Urey is a teacher but for her, working She works 40 hours Transcriptionists who work in doctors’ says.
in a school doesn’t make sense. Her husband, a week and is paid ac- offices usually aren’t as productive as those Although the medical
who is in the military, is transferred frequently, cording to the number of transcriptionist profes-
mandating that the couple relocate often. lines of transcription she who work for transcription services be- sion seems to appeal pri-
Just a few weeks ago, they were living in Las completes. cause they are often interrupted or have marily to women, there’s
Vegas. Today, they’re in Panama City, Fla., and Urey “We were comfortable other duties, such as answering the phones, no reason it shouldn’t ap-
before,” she says, explain-
knows her husband will be transferred again within
the next four years “and probably more times after ing that her husband’s
Boatright explains. Hospitals tend to out- peal to men, says Bonnie
Randolph Boatright, pres-
that,” she says. So, if she wants consistency in terms salary is adequate to pro- source the whole department. ident, CEO and founder
of her work and employment, she needs a job that’s vide for the both of them. of The Inner Office.
portable. Now, they’re even more comfortable. “Men have the same computer skills,” Boatright
Transcribing notes from physcians across the Her take-home pay covers their mortgage and her says, and experienced transcriptionists can earn
country fits the bill. “As long as I have my computer husband’s salary covers the costs of utilities, grocer- between $12 and $18 an hour.
and an Internet connection, I’m good to go,” Urey ies, incidentals and “extra fun-money,” Urey says. Qualified medical transcriptionists are in de-
says. In addition to being portable, she says, working mand, she continues, and unlike many professions,
She works for The Inner Office, a medical tran- as a medical transcriptionist offers other perks: “I they are not bound by geography. Because most work
scription and health-information-management- don’t have to start work exactly at the same time to be transcribed at The Inner Office is sent via the
consulting firm in Cortland. every day and I can work in my pajamas.” Internet using digital technologies, it doesn’t matter
The Inner Office also trains workers in medical She’s also able to do a few household chores where transcriptionists or clients are located as long
transcription, coding and billing, and health infor- during breaks, work a flexible schedule and earn as they have Internet access.
mation management. vacation time. That’s important, Urey says, because “We get work from all over the country,”
Urey started working at The Inner Office about she needed a week’s vacation to drive across country See ‘PORTABLE’ PROFESSION, page 8

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8 MidAPRIL 2010 The Business Journal

‘Portable’ Profession: Medical Transcription Field Offers Opportunity


From Page 7 aren’t as productive as those who work for transcrip- These jobs are especially appealing, she says, to
Boatright says. tion services because they are often interrupted or persons interested in health care but don’t want to
Her transcriptionists – The Inner Office employs have other duties, such as answering the phones, provide hands-on patient care.
about 50 workers overall – are not as widely dis- Boatright explains. Hospitals tend to outsource the At Professional Transcription Services in
persed but there are several who work out of their whole department. Youngstown, where home-based transcription-
homes, a few of whom, like Urey, live out of state. This could be good news for medical transcription ists work as independent contractors, demand for
Training and career education is provided onsite services and home-based transcriptionists. Although service is steady, confirms Mary Jane Arquilla, who
or via an Internet-based distance learning program. there’s been a lot of talk about voice recognition founded the company after she retired from a local
Tuition for a complete medical transcription pro- software that could theoretically enable physicians hospital. Independent contractors, because they are
gram, which involves 248 hours of classroom and to transcribe verbal notes themselves, Boatright says not employees of the company, do not have taxes
practical experience, is $3,000 excluding fees and the need for professional transcriptionists “is going withheld from their pay and do not qualify for em-
books. to stay and it’s going to grow.” ployer-sponsored benefits.
The company provides training in specialties such Mandates for electronic medical records could Like The Inner Office, most of Professional
as obstetrics and gynecology, respiratory, cardiology, help spur demand, she continues. Transcription Services’ independent contractors are
gastrointestinal and genitourinary while covering Initially, she says, the thought was that physi- women. Some are stay-at-home mothers, others are
medical terminology, anatomy and physiology, cians would enter information for the electronic women who may have performed similar tasks for
medical science, pharmacology, human diseases and records, but that is not the most productive use of a hospital or doctor’s office and want to maintain
laboratory procedures. It also includes computer a physician’s time. So, notes will still be dicatated their skills; others are women who want to work
training and a supervised internship. and transcribed and then be combined with the pa- only part-time and would prefer to do it without
To be admitted, applicants must have a high tients’ electronic medical records in a manner that leaving their homes.
school diploma or the equivalent, be knowledge- information can be mined. “In the dead of winter, not having to go out can
able about Windows Explorer and Microsoft Word, “Data mining is becoming more important,” be a big benefit,” Arquilla notes.
be able to type 40 words per minute, be proficient Boatright says. Technology has driven dramatic The flexible schedule, which enables transcrip-
in English grammar and spelling, and have access change in the transcription industry, she observes, tionists the freedom to work whatever hours best
to a computer. but demand, much as in other professions in the suit them, is also very appealing. As long as tran-
Those who successfully complete the program are health-care industry, continues to grow. scriptionists’ turnaround time for completing work
qualified to work for medical transcription service “Last year was our best year ever,” she says. “We assigned meets clients’ expectations – 24 or 48 hours
providers, hospitals and physicians. hired nine new people and I’m hopeful we’ll hire at for most accounts – they can work whenever they
While many physicians and hospitals employ least another six this year.” want, Arquilla says.
medical transcriptionists, the trend is for these While a few of the new-hires replaced employ-
businesses to outsource transcription work. Tran- ees who left, most were hired to fill new positions, CATCH THE BUZZ: Our daily newscast posted at BusinessJour-
scriptionists who work in doctors’ offices usually Boatright adds. nalDaily.com about the time you return from lunch.

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The Business Journal MidAPRIL 2010 9

Medical Billing Firms Prescribe Less Hassle


Physicians would rather form these tasks, their other respon- coming to health care, many provid- “It’s the people, not the machine,”
sibilities can distract them and result ers are “hesitant to make any changes Russo emphasizes. “You still need
outsource billing than in something being overlooked, he to what they’re doing now,” she says, people to run all that.”
says. especially keeping electronic medical
deal with insurance regs. “This is all we do,” Isabella states. records.
Accrohealth’s Hurdley says his
company will promote its interface
“Everything has to be exact so these Electronic record keeping has both capabilities with electronic medical
By Jeremy Lydic claims click. If we have to bill it three benefits and drawbacks, says Total

A
record equipment because of the ef-
s more providers of health care times, I’ve lost money.” Practice Management’s Russo. As ficiency.
outsource their billing work, Off-site billing is the trend and will more physicians go digital, they will Accrohealth enjoyed a 34% in-
medical billing companies are continue as health care reform mea- be able to interface with the systems crease in business in 2009, “and this
enjoying growth despite the recession. sures take effect and doctors get more of offsite billers, which will allow year we’re seeing an increase already,”
They are also keeping an eye on patients, Isabella says. The downside information such as patient demo- he says. He attributes the growth to
forthcoming changes. is that the measures also call for a re- graphics, charges and diagnoses to be the new technology.
New technology will allow billing duction in Medicare reimbursements uploaded directly into the billing sys- “It’s enabled us to do more with
offices to offer more comprehensive for physicians. tem. This will eliminate the need for less because of the efficiencies with
services along with keeping medical “They’re looking at a 21.5% re- scanning and paper, thus saving time using the system to its utmost abil-
records electronically, says the CEO duction,” says Quest’s Gavalier. “We and money, Russo says, but he doesn’t ity,” Hurdley says. “Doctors see a
of Youngstown-based Accrohealth, charge a small percentage of what the expect everyone to take part. faster turnaround in their claims,
Ken Hurdley. But Vince Russo, vice health care providers collect. If the “I have a lot of clients that aren’t and double-digit increases in their
president and owner of Total Practice health care providers are getting less going to do it,” Russo says. “It would collections.”
Management in Boardman, says that money, so are we.” take 15 to 18 years before it even pays Hurdley is constructing a new Ac-
same technology could hurt billers. Gavalier is seeing more physicians for itself.” crohealth Web site that will feature
Quest AdvantEdge in Youngstown strive to cut costs. Some leave single Still, Russo sees a threat to the a Web-based medical record system.
has noticed more potential clients practices and join groups to take ad- billing industry as vendors might try The service will be included in the
coming forward to complete deals vantage of buying supplies in bulk, to sway providers who get the new cost for billing services and allow
started a year ago, says its president, she says. To this end, she says, going medical-record equipment to resume clients to send prescriptions directly
Lori Gavalier. with an off-site billing agency would doing their own billing, he says. to pharmacies, he says.
And, as the cost to do billing rises, benefit them because an agency has Russo contends that providers pay “We feel that that’s going to be a
more doctors will outsource their the dedicated staff to research denied for the knowledge of the billing com- good product for future clients as well
work, says Jim claims. pany, not just entering data. as current clients,” Hurdley says.
Isabella, president As more providers of health care Offices that do
of Computer Ap- outsource their billing work, their own billing
plications Co. Inc.
in Boardman.
medical billing companies are usually have what
Gavalier calls a
“They realized enjoying growth despite the “Porsche drawer,”
that it cost too recession.
much to do it in-
where denials are
filed and rarely
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house,” Isabella says. “They were be-
coming businessmen and they wanted
to be doctors.”
followed up.
“The amount of money in there is
astronomical, and this is the money
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In 1984, Computer Applications you’re losing because you don’t have
began installing billing computer the staff to research denials,” Gavalier ��� ���������� ��� ������
systems for physicians in private says. “They may not have the luxury
��� � ��� �� ���� ��� ����
practice, but didn’t engage in off-site of time because they’re doing multiple
medical billing until 1992, Isabella things in a doctor’s office.” ����� � ��� ���� ��� ����
says. As billing became the bulk of his Claims can be denied for lack of ����� ����� ���� ������
company’s business, it stopped install- medical necessity, services not covered ��� ������� ���������
ing the systems in 1998. Since then it in the insurance policy, or simply be- ��������� ������������ ����
has gained 26 clients and seen its work ing filed late, Gavalier says.
force grow. “We’re five times the size Claim submission times can range ��������� ��� ����� ����������
we were back then,” Isabella says. from 90 days from the date of service ���� ���� �������� �

The company enjoyed a 30% to 15 months, depending on the in- ��� ����������� �� ���

increase in business over last year, surance company. Billers “have got to ������� ��
� �� � � � ���
which Isabella attributes to doctors’ know the insurance carriers and what ��
desire to avoid the hassle of changes in their rules are,” she says.
insurance regulations and new billing Knowing the details of specialty
procedures. claims is also important because some
Such rules seem to change almost require authorizations in advance
daily, requiring Isabella to frequently or certificates of medical necessity, ���������� �������
update the billing software he wrote Gavalier says. Such claims can be for
in 1985. special services, medical equipment
������ ���� ���������� ��� ����� ������
Other issues arise as employers and ambulance services; billers must
constantly change insurance provid- be aware of any special needs before
�������� ��������
ers, requiring billing companies to they submit a claim. ������������������������
“deal a lot more closely with the pa- Business has been steady for Quest
� � � � � � � � � � � � � � � � � � � � � � � � � � � ��
tients to get the correct info.” AdvantEdge, which has 38 clients,
While a physician’s staff can per- Gavalier says. Because of changes
10 MidAPRIL 2010 The Business Journal

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The Business Journal MidAPRIL 2010 11

Warga Retires to the Fruits of His Labor


Leader of Local 125 of the states. “You must be careful. Safety is
paramount.”
Laborers Union becomes Because of the nature of the work,
when Bob Taft was governor, the state
a gentleman farmer. contracted with private companies to
By Dennis LaRue use penal labor to remove asbestos in
the houses in the path of where state

T
om Warga’s first job as a member Route 711 was built. Advocates of pe-
of Local 125 of the Laborers nal labor argued the inmates could do
International Union of North just as good a job, at little risk to their
America was building service stations health, at a fraction of the cost.
in Mahoning County. The business manager would have
That was 41 years ago when he was none of it. “You have to believe in the
a student majoring in economics and union cause,” Warga remarks, “that it
working his way through Youngstown does help people” earn a fair wage and
State University. Warga, age 61, retired work in safe conditions.
March 31 after serving four three-year The use of prisoners “upset him,”
terms as business manager of the local. Knickerbocker recalls. “Here we had
Before that he was president five years Youngstown people [Local 125] who
and before that served on its executive had gotten training on how to [safely]
board. He was first elected in 1978. remove asbestos.”
In retirement Warga is becoming The Western Reserve Building &
a farmer – he and his wife, Donna, Construction Trades Council pro-
bought 85 acres in Jackson Town- tested, pointing out that not only
ship where he will grow raspberries, were the prisoners working for less
strawberries, grapes and day lilies than minimum wage, they were not
– all the fruits of his labor promised trained to remove the asbestos and
to well-wishers before he set foot on lacked the protection needed to keep
the fields this spring. “There won’t be from inhaling the fibers as they were
any profit,” he laughs. razing the houses.
Warga, who holds both a baccalau- The practice was short-lived and
reate and master’s degree in economics the state’s not using penal labor since
from YSU (classes of 1982 and ’87), counts as a victory for the Laborers
found his education invaluable when and organized labor, Warga notes.
he went to the bargaining table to Being a member of the Laborers re-
negotiate new contracts for his mem- quires more than brawn as evidenced
bers, he says. “Actually,” he elaborates, by the four-year apprenticeship pro-
“economics gives you a better under- gram begun in 2000. For example,
standing of nearly everything.” learning to operate a jackhammer.
When Warga entered YSU, his “The jackhammer does the work if
father, Henry, a member of Local 171 you’re doing it properly,” Warga ex-
of the Carpenters union, “told me one plains. Doing it properly is not some-
day, ‘You might as well work,’ ” along thing that comes without effort.
with attending classes, so he would Brawn helps, he continues, “but
have more control over his life. if you know what you’re doing, you
Joe Koss, his professor who taught Tom Warga’s first job as a member of his union was 41 years ago, building service stations. don’t have to rely as much on how
collective bargaining, stressed the im- strong you are. In our work, you have
portance of perceptions, Warga recalls, retired business agent for Local 66 of 125 by attending its monthly meetings to figure out what has to be done and
and when negotiating a new agree- the Operating Engineers union, who “when work was slow. I fell in with adapt as you go. No two projects are
ment, trying to separate management’s worked closely with Warga. people trying to make a difference and the same.”
stated claims of how much it could af- That thoughtfulness allowed him joined them to bring about change.” Regardless, the perception that to
ford from what it really could afford. to resolve most of the grievances his The work that the rank and file be a Laborer takes more than average
The toll the recession took on con- members filed “at the lowest possible of the Laborers International Union physical strength keeps women from
struction companies “made it tougher level,” Warga says, with the number performs is physically demanding – al- seeking to join. “We try to recruit fe-
at the bargaining table,” Warga says. of grievances filed actually declining beit less so today – and often danger- males,” Warga relates, “but the work
Members of the building trades have on his watch. ous, such as removing asbestos from doesn’t seem to appeal to them.”
agreed to work Saturdays at straight Where Knickerbocker often was buildings and cleaning up hazardous As he was about to enter retire-
time instead of overtime rates when eager to act when the building trades waste. Along with the other building ment, Warga was well aware of the
weather on a weekday either sends were challenged, Warga urged re- trades, such as carpenters, bricklayers defensive posture organized labor
them home early or keeps them from straint, for studying a problem more and masons, the laborers build and finds itself in. “We’re trying to keep
reporting for work. thoroughly before taking action, the resurface roads, dig tunnels and build unions alive,” he says. Of the many
“Everybody likes a 40-hour pay- retired operating engineer says. He and repair bridges. They erect and dis- concessions organized labor has made
check,” he remarks on why unions also came to appreciate Warga’s “dry mantle the scaffolding that allows oth- to avoid further job losses and keep
agreed to management’s insistence on sense of humor” when they were ana- ers in the trades to construct schools, employers afloat, he expresses confi-
straight time. lyzing how to respond to an infringe- hospitals, churches and stores. dence both the United States and the
“Tom is very thoughtful, very ment on their jurisdiction. “It’s hard, dirty work that’s well- union movement will recover: “We
thorough,” says Dave Knickerbocker, Warga became involved in Local paying. The work is diverse,” Warga can get it back.”
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The Business Journal MidAPRIL 2010 13

a smile. “I saw him take a bite and then he just


stopped.”
Santangelo and Audi turned around, walked back
to the trailer and started reading the label on a bottle
of Hughes’ sauce.
“It was awesome,” Santangelo says.
“They asked me who bottled and distributed it,”
Hughes adds. “I told them and Mike Audi said, ‘You
need to come see me.’ Two days later I was in his
office and two weeks after that they were distribut-
ing my sauce.”
“It’s been a success story ever since,” Santangelo
says.
“The reason we like Guy’s sauce so much is its
unique flavor,” says Rick Coradini, director of re-
search and development at Summer Garden Food
Manufacturing, Boardman, which today manufac-
tures and bottles the full line of Guy’s BBQ and hot
sauces.
Summer Garden is a sister company of Zidian
Specialty Foods.
“It has a sweetness and a hottness – a two-stage
flavor profile. It’s not like a lot of sauces that are
vinegary,” Coradini continues.
Apparently, consumers like the sweet hotness too.
Production has increased by more than 50% since
Summer Garden began bottling Guy’s BBQ Sauce
about three years ago,
Coradini reports.
The Ohio State
�������
��� � Buckeyes are even big
fans. Summer Gar-
den/Gia Russa and
Guy’s BBQ catered a
dinner for the team
Sponsored by: and coaches during
ComDoc their preseason training
Ira “Guy” Hughes holds a commercial-size jug of his Sweet Thunder Hot Sauce during a local home and garden show where he
camp late last summer and explained how to make barbecued ribs and his son, Kevin, left, and Emily Littell, right, offered samples to those in attendance.
“it was the best catered meal
we had in two years,” says Jim Next month, the entrepreneur will take his sauce because other universities want their own. (Hughes
Cordle, a three-year starter who’s played to “a huge food show in Las Vegas” where he expects says he is in discussions with OSU and the Univer-
tackle, center and guard. “Everybody said it was the his products to garner similar reactions. Hughes says sity of Akron). “Everybody’s heavy on tailgating,”
best ribs they ever had. I ate for an hour straight – I his business’ recent designation as a certified Minor- he says.
don’t know how to quantify that much food because ity Business Enterprise through the state of Ohio With ongoing support from Zidian Specialty
I’m not a slow eater.” Department of Administrative Services should also Foods’ national sales team, Hughes says the geo-
The Buckeyes aren’t Guy’s only celebrity fans. Guy help spur interest and sales of Guy’s BBQ sauces in graphic area where Guy’s BBQ sauces are available
Mitchell, former executive chef for the Philadelphia stores such as Sam’s Club and KeHE Foods, which will continue to expand. He even expects to begin
Eagles who has cooked for movie stars and politi- have programs that target minority-owned busi- exporting his products to Mexico.
cians, including guests at Vice President Joe Biden’s nesses for inclusion among their suppliers. Promoting his product and operating his catering/
residence, sampled the sauce during the Fancy Food Hughes also expects the private-label sauce concession business became Hughes’ sole occupa-
Show in New York last July and walked away with created for YSU to help drive ongoing growth and tion in 2006 when he retired from GM. His company,
eight cases that he planned to share with the chefs demand for his product, both because demand for Guy’s BBQ Pork LLC, employs 10, including his wife,
who cook in the White House, Hughes reports. Pete’s Official Tailgate Sauce continues to grow, and three sons, daughter and 17-year-old grandson.
14 MidAPRIL 2010 The Business Journal

The Valley’s Business Matters


25 East Boardman Street, Suite 306
P.O. Box 714, Youngstown, Ohio 44501-0714
Telephone 330 744 5023
Fax 330 744 5838 • 330 744 0634
Email: info@business-journal.com
Web site: BusinessJournalDaily.com

Publisher Andrea Wood


Assistant Publisher Eileen Lovell
Copy Editor Dennis LaRue
Page Editor Maraline Kubik
Daily Buzz Anchor Stacia Erdos
Videographers Jeremy Lydic
Tony Marr
Mike Moliterno
Senior Reporters Dan O’Brien
George Nelson
Jeremy Lydic
Columnists Monnie Ryan
Lou Zona

Journal Opinion
Photographer Tony Mancino
Rate Comparisons Cara J. McClure
Sales Manager Janet O’Malley
Account Executives Gail S. White
Dan Gonder
Art Director/ Fred Sipe

Dissing the Congressman


Webmaster

26
Patients who sought treatment the afternoon of her role as an official of the clinic as well as a member
March 30 at the Youngstown Community Health of the Tea Party. The line that she attempted to draw
Center could be forgiven for being taken aback at the between her personal and professional lives was
scene there as activists protesting recently enacted blurred – to the detriment of the health center.
federal health insurance reform showed up to voice Then there’s the blatant hypocrisy.
their displeasure with their congressman. Haddle and the CEO of the clinic, Ronald Dwin-
T he Business Journal is published semi- U.S. Rep. Tim Ryan, D-17 Ohio, had intended to nells, have shared a podium with Ryan twice in the
monthly (twice a month) in Youngstown, Ohio. hold a forum at the clinic to more fully inform his con- past year as the congressman announced funding
Copyright 2010 by Youngstown Publishing Co. stituents of the provisions of the bill passed by Con- that his office secured for the clinic and its par-
gress and signed into law by President Obama. The ent, Ohio Health One Inc., through earmarks or
All rights reserved. Reproduction or use, with- presence of the protestors, who identified themselves the federal stimulus bill – spending the Tea Party
out written permission, of editorial or graphic as part of the Tea Party movement, led Ryan’s office claims to abhor. That funding includes $880,910
content in any manner is prohibited. to cancel the event at the last minute, citing security Ryan secured last year for the organization’s new
concerns and disruptions to health care services. health clinic in Warren and a $216,000 earmark to
Average Issue Readership: 45,000
Among those joining the Tea Party protestors fund a mobile clinic
Mail Subscription Rates: $42 for 12 months; was the chief operations officer of the Youngstown Haddle’s actions call into question how the
$77 for 24 months; $96 for 36 months. Community Health Center, Beth Haddle, who wore a clinic and its parent should respond on its 2010
Back Issues: If available, $4.75 apiece tea bag on her tunic. “I work here and I’m a member Form 990 – the tax return filed by nonprofit or-
prepaid (mailed); $3.25 apiece prepaid of the Tea Party,” she told The Business Journal. “I ganizations – in the section that asks whether the
(picked up at our office). have a life after work.” organization engaged in “direct or indirect political
Whether Ryan overreacted to the presence of the campaign activities on behalf of or in opposition
Submission Policy: News articles and photographs
protestors by canceling the event is a valid point. It to candidates for public office,” or if it engaged in
may be submitted but cannot be returned. We reserve
the right to select and edit all articles and letters.
is also fair to note the protest occured at a time when lobbying activities.
All submissions become the editorial property of The federal law enforcement officials report that serious The events of March 30 showed disrespect to
Business Journal. Submissions may be edited and threats to members of Congress have nearly tripled the congressman’s efforts to help fund the opera-
may be published or re-used in any medium including in recent months. Ryan and his staff are among those tions of the health center, ill served its constituents
Business Journal television and radio reports and the receiving threats, including a threat to blow up his and reflected poorly on the judgment of its upper
Daily Business Journal Online. Warren office. management.
Locally owned by the No one disputes that Haddle has a right to her po-
litical beliefs, but her presence at the daytime event EDITOR’S NOTE: Ohio Health One Inc. CEO Ron Dwinnells
Youngstown Publishing Co. at the Youngstown clinic, by all appearances, was in responds to our online coverage on page 15.
The Business Journal MidAPRIL 2010 15

BY LOUIS A. ZONA

Impressions
Not Understanding
English as It’s Spoken
‘Why don’t you Google buying was dear. As with Patrick Hen-
ry, dear meant expensive or costly.
it?’ Mom would not (Still does according to Webster’s New
be amused. World College Dictionary, even if few
people use it in that sense.)

Y
ou would have thought that It’s interesting to see and hear how
my little niece was listening to our language continually changes, add-
Swahili when my mother asked ing words such as blog, dropping oth-
her to go to the parlor closet and get ers, such as parlor and hi-fi – not to be
her valise. confused with wi-fi
Today people Although harmless in itself, let’s – and transforming
r a re l y, i f e v e r, hope that octomom doesn’t last the usage of yet
speak of the par- others. Gay (as in
lor, what used long enough to make the next the Fred and Gin-
to be the formal edition of the dictionaries. ger movie, “The
room for enter- Gay Divorcee”) no
taining guests. Today we say living longer means happy or lighthearted.
room or family room. Valise is the Speaking of Mom (and new words),
antiquated term for suitcase. she would not be amused by the name
Mom always scolded me for not of the popular search engine, Google,
wearing my galoshes in the rain. Our which by the way, has become a verb
refrigerator remained the icebox. as well as a noun as in, “Why don’t
My mother also used the word dear you Google it?” When she was a little
but in the same sense as Patrick Henry girl, Mom’s favorite song was “Barney
in his famous speech that ended, Google with the Goo-Goo Googoly
“Give me liberty or give me death!” eyes.” Those of you who know this � � �������
She once asked a department store
clerk if the blouse she was considering
old song know that the rhyming line
See ZONA, page 16
��������������������������

Community Health Center ��������

CEO Rebuts Assertions �����


������������
�������
To the Editor: gressional aisle support our endeavor
As the CEO of improving health care access and ������������
of my organiza- diminishing barriers to the medically �����������
tion, it is my underserved through legislation. ���������
responsibility We educate and support our gov- �������
to comment ernmental leaders on the positive
and respond to outcomes our organization aspires to ����������
the recent neg- achieve. Indeed, in 2009, our program ▶� �������������������������������������������
ative portrayal was responsible for the health care of
expressed by over 20,000 lives and saw more than ▶� ���������������������������������
By Ron Dwinnells Congressman 83,000 medical and dental patient- ▶� ���������������������
Tim Ryan and visits, utilizing over 50 outpatient ▶� ����������������������
his staff of last week’s canceled health exam rooms located in three counties ▶� �����������������������������������������������������
care informational event. This asser- serving patients from northeast Ohio ▶� �������������������
tion was extensively reported in The and portions of western Pennsylvania.
Business Journal’s electronic media on Thus, we serve as a major safety net to ▶� ����������������������
March 31 and April 1. the citizens who cannot afford health
As a nonprofit community health
center organization receiving partial fi-
care as well as create jobs and help hos-
pitals reduce financial burdens by re-
��������������
nancial support through a federal grant, ducing emergency room visits through ���������������������������
we have always remained and will the provision of medical centers. ����������������������������������������������
continue to stay politically impartial. Blaming my organization for the ������������� �� ��������������������
Members from both sides of the con- See DWINNELLS, page 16
16 MidAPRIL 2010 The Business Journal

Zona: Not Understanding English as It’s Spoken


From Page 15 airport say to her father, “Hey, dude, “antique” in Webster’s New World).
If they made me the czar of ono-
is “Barney Google had a wife three help me with my backpack.” Knap- matopoeia, I’d replace sneeze with Certain words I wish had never
times his size.” sack has become backpack. achoo (accent on the second syllable), entered the language have gained
When I recently scolded my daugh- No longer is tweet the sound that as in, “Did you just achoo?” Every widespread acceptance. Among them
ter for walking into the snow without a bird makes. My father, a real meat- discipline or field has its own lingo. are terrorist, road rage and carjacking.
her galoshes, she asked if it came out and-potatoes guy, would have gotten In the world of art criticism, we Sadly, the adjective postal, as in “to go
of the same dictionary as “red up.” a kick out of gardenburger. He would say juxtapose a lot. We also talk about postal,” has acquired a very negative
My mother was always redding up also get a kick out of the fact that diptychs and triptychs (works of art connotation.
our house instead of cleaning it. Red spam, as in junk e-mail, has replaced in two or three parts), and we talk a Although harmless in itself, let’s
up is probably derived from the Spam, the processed meat served GIs lot about figure-ground ambiguity. hope that octomom doesn’t last long
Pennsylvania Dutch. It is a western during World War II. (Forget I mentioned it.) enough to make the next edition of
Pennsylvania colloquialism, just like Certain words sound funny to me – Isn’t the word disturbing disturb- the dictionaries even through vulgar
younz, the plural of you. like fiduciary or the neologism Norman ing? And why do we hear the word terms for bovine waste and various
Sometimes words appear that I Mailer coined, factoid. Mailer couldn’t be diphthong only in an English class? bodily functions, once left out, have
wonder about, for example chipotle. bothered trying to confirm an assertion (Onomatopoeia, too.) Come to think been included in recent years.
I never saw the word until about he believed was so, so he came up with of it, I would like it better if disturb- Were my mother still alive, she’d
five years ago. And what about brus- factoid, something that ought to be true, ing became the technical term for an marvel at how common so many vul-
chetta? Unless you prefer a chimi but couldn’t easily be verified. atomic wedgie. garisms have become, that discretion
changa. When I was a kid, a dude Regalia is funny because it sounds One of my all-time favorite words is and good taste seem to have been
was an Easterner who wanted to be a like something different and other “gobbledygook” (coined appropriately redefined. Boy, how I’d love to “fetch
cowboy on the Texas ranges. words are funny because they sound enough by U.S. Rep. Maury Maverick her valise out of the parlor closet” just
I recently heard a little girl at the like what they mean, such as burp. of Texas), followed by fisticuffs (labeled one more time.

Dwinnells: Community Health Center CEO Rebuts Congressman’s Assertions


From Page 15 to host a health care event related to I was informed that the congressman’s one was ever placed in a threatening
canceled health care informational the Mahoning Valley Organizing Col- office would notify the police to help situation. Our waiting rooms, located
event at the Youngstown Community laborative (MVOC) and the health care maintain security and agreed to have some 300 feet away from the front of
Health Center March 30 and mak- reform bill, I expressed concern about members of our staff assist in traffic the building where the gathering took
ing accusatory public statements, potential disruption to patient flow control if required. The repeated al- place, had only patients occupying
the congressman’s and access. I was legation by the congressman’s office them. There were no demonstrators in
office has created As a nonprofit community health assured this was to as reported by The Business Journal the waiting areas and no one’s safety
an environment be a private event that somehow we were responsible was ever compromised.
of fear among our center organization receiving and would not be for security and did not provide it, Certainly, life is fraught with unin-
patients in the af- partial financial support through highly publicized. is not only an inappropriate expecta- tended consequences. Their genesis
termath. Many of a federal grant, we have always I agreed to host it tion but also an untrue one. We are can often be traced to either actions
our patients have remained and will continue to but requested that in the health care business to provide of emotional reactivity or intentional
canceled their ap- my organization positive health outcomes. We are not reprisal. I hope and believe the recent
pointments and stay politically impartial. retain a low profile experts in the provision of security for negative public comments made by
are fearful for their due to our com- elected officials. Rep. Ryan and his staff regarding the
safety, citing the congressman’s words mitment to political neutrality and Several references were made in Youngstown Community Health Cen-
of threats and fears. Thus, a barrier to the potential volatility of the subject regards to “tea-baggers” being in the ter as it relates to the canceled health
health care access has been created. matter. waiting room and somehow they were care informational event were rooted
This is truly regrettable and unnec- On March 30, the day of the event, I a threat while patients were present. in emotional mire.
essary and I hope this was simply received a call from the congressman’s This is absolutely false. All of Con-
Editor’s Note: Coverage of the protest, Rep.
a reaction of emotions and not an office stating an announcement had gressman Ryan’s constituents includ-
Ryan’s cancelation of the health care forum,
orchestrated retribution due to the been made of the event to the media ing staff members, members of our his subsequent explanation and in-depth
canceled event. the evening prior and as a result there board of directors, MVOC participants, video inter view were all published online
When I was approached by Con- was considerable activity stirring and those with signs, placards and the at BusinessJournalDaily.com and our daily
gressman Tim Ryan’s office March 26 among anti-health care reform groups. American flag were respectful and no newscast, the BusinessJournalDaily BUZZ.

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The Business Journal MidAPRIL 2010 17

�����
YOUNGSTOWN - WARREN

Regional Chamber Report


Workers’ Comp Worries? ��������
Call Sen. Joe Schiavoni ���������� ��������������������
����������������������

���������������������
Serves on insurance A call for flyers and more informa-
tion about the forum can be found at
committee, specializes www.ysu.edu/sef.

������������
in workers’ comp law. Regional Chamber Events

I
f you own or manage a business in You Won’t Want to Miss
the Mahoning Valley and have some In the next couple of months, the
concerns or opinions about Ohio’s Chamber is hosting some of its most ��������� ���� ���������� �������� ��������� ����������� ���������
Workers’ Compensation system, state exciting events of the year. Be sure to ����� ����� ���� ���� ��� ��������� ���������� ���� ������ ����� �� ����
Sen. Joe Schiavoni wants to hear from make your reservations to be part of ���������������������������������������� ������� ����� ��������� ����������
you. the fun at the following events: ��������������������������������������� ���� ��������� ��������� ������� �����
Schiavoni, D-33rd, is completing • April 23: Good Morning, War- ����� ����� ���� ����� ��� ����� ��������� ����� ������������ ������������ ������
his first term in the Ohio Senate and ren. Mayor O’Brien will give his state ������������������������������������� ���� ���������� ��� ���� ���� ���� ������
serves as ranking minority member of of the city address and Warren busi- ������� ��� ����� ����� ��� ���� ��������� ������������������������������
the Senate Insurance, Commerce and ness owners and the new promoters ��� �� ������������ ����� ���������� ��������
Labor Committee, which has some of the summer concert series at the �������� ����� �������� ����������������� ���������������������
oversight over the Workers’ Compen- Warren Amphitheater, Marty Cohen ����� ��� ��� ���� ����� ������� ����������������
sation program. and Ken Haidaris, will discuss what ������
��������������������� ���� ����� �� ���������
The state senator, a resident of they’ve got planned for this summer. ��������� �������� ������������������ ������� �� ���������
Canfield, also is experienced as an The Upton Community Service ���� ��� ����� ����� �������������������� �������� ��� ����� ����
attorney working in workers’ com- Award also will be presented to a ������� ��� ������� ���� �������������������� �����������������������
pensation law. His district covers all nonprofit, social service or govern- ������� ����� ������� �� ������� ��� �������
of Mahoning and Carroll counties ment agency or organization in the ������ ��� �������� ������������������� ���������������� ���
and portions of Stark and Tuscarawas city that exemplifies superior ethical, ��������������
���� ������� ����� ���� ����� ����� ������� ����
counties. moral and professional standards. The ����������� ������� ����� ���������� �����
If you have concerns, questions or breakfast event at Enzo’s Restaurant is ������� ��� ���� ���������� ����� ����� �������������������������������������
suggestions, here is his address: Ohio sponsored by the Warren Area Board ��� ����� ����� �������� ����� ����� �������������������������������������
Sen. Joseph Schiavoni, Senate Build- of Realtors. ������ ���� ������ ������� ����������� ������������������������������������
ing, 1 Capitol Square, Ground Floor, • May 20: Athena Award Dinner. ����� ������ ����� ����� ���� ��� ������� ��������� ������� �� ��������� �������
Columbus, 43215, or by e-mail at The 18th annual Athena Award Din- �������������������������������������� �������������������������������������
SD33@maild.sen.state.oh.us. ner will be held at Mr. Anthony’s in ��������� ��������� ����� ����������� ���� �������� ������� ��������� �����
Boardman and will feature a keynote ���� ����� ���������� ��� �� ������� ��� ����� ���� ������ ����� ��������� ����
Mark Your Calendar address from Patricia R. Miller, the ������� ����� ��������� ����� ���� ���� �����������������������������
The Regional Chamber urges its co-founder of Vera Bradley Designs ������������������������������ ��������������������������������
members and other business leaders to and former Indiana secretary of �� ������ ����� �������� ����� ����� ��������� �� ������� ������� ���������
attend Youngstown State University’s commerce. With 30 accomplished ������������������������������������� ���� ����� �� ��������� ������ ���� ����
second annual Sustainable Energy nominees, this is sure to be an exciting �������������������������������������� ����������������������������������������
Forum. The event will take place June event. Watch your mailbox for your ������������ ��������� ���� �������� ���� ��������������������������������������
7 and 8 on the YSU campus. invitation. ����� ������� ������ ����� ����� ����� ��� ���� ����� ������ ��� ����� ����������
The topic of this year’s forum is • June 9: Regional Chamber Golf ������������������������������������ ����� ���� ����� ��� ������ ����� ��������
Advanced Materials for Sustainable Classic. Join us at Kennsington Golf ������������ ���������������������������������
Energy, which includes new compos- Club in Canfield to enjoy some sun- �� ��������� ������ ����� ����� ���� ��������� ������� ��� ���� ���� ���������
ites, platings, metals and ceramics shine while playing a round of golf ������������������������������������ ���������������������������������������
being developed to accelerate sustain- with friends, colleagues and contacts. ���� ����� �������� ���� ����� ����� ��� ��������������������������������������
able energy initiatives. A mid-day dinner will be provided by ����� ���� ����� ��� ��� ��������� ������ �����������������������������������
The event’s leaders are interested in Antone’s Banquet Centre. Don’t miss ���� ���� ������ ����� ����� ����� ��� ���� ������ ���� ����� ������������
recruiting presenters who will feature your chance at some amazing hole-in- ����� ��� ����� ����� ��������� �������� ��������� ���������� ����� ���� �����
research that is approaching or already one prizes from Komara Jewelers and ���� ������ ���� �������� ��� ���� ������� �����������������������������
is in the commercialization phase. Hubbard Music as well as a chance to
Forum topics will center around win a lease on a Chevrolet Equinox
energy efficiency, energy storage and courtesy of Sweeney Chevrolet, Buick,
grid, fuel cells/electric vehicles, car- GMC.
bon capture/sequestration, landfill
gas, wind and solar sourced renewable WATCH KIM GONDA’s Regional Chamber
energy, bio fuels and liquid fuels from video report at RegionalChamber.com and ������������� �� ������������������
coal or natural gas. on the BusinessJournalDaily BUZZ.
18 MidAPRIL 2010 The Business Journal

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April 9,
2010 Interest Rates CERTIFICATES OF DEPOSIT PASSBOOK
STATEMENT
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TERM
ANNUAL
PERCENTAGE YIELD, SAVINGS
APY*
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CHARTER ONE BANK 12 Mos. .60  N.A./
5 Year 2.15  .05

CONSUMERS NATIONAL BANK 12 Mos. .55 — .10/


Salem 4 Year 2.50 — .18
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����������������������������������������������� Hermitage, Pa. 5 Year 2.25 — .10

.75 
��������������������������������������������������������������������������������������
1ST NATIONAL COMMUNITY BANK 1 Year .15/
East Liverpool 37 Mos. 2.17  .35

FIRST PLACE BANK 6 Mos. .45 — .25/


Boardman 12 Mos. .80 — .25

HOME FEDERAL 1 Year 1.00 — .50/


Niles 3 Year 1.61 — .60

1.10 —
HOME SAVINGS 12 Mos. Minimum $500 .35/
2.85 
Restaurant and Wine Bar Youngstown 5 Year
Minimum $500
.35

Overlooking a magnificent lake and wildlife setting HUNTINGTON BANK 1 Year .94 — N.A./
�������������������������������������������������������������������� Youngstown 4 Year 2.75 — N.A.
�����������������������������������������������������������������������
����������������������������������������������������������������������� KEYBANK 1 Year .20 — N.A./
��� ���� ����� ������� ���� ������� ����� ��� ��� ���� �������� ������� �������� Youngstown 3 Year 1.10 — .45
���� ��� ���� ���� �������� ������� ������ ���� ��������� ��������� ��� �������� 5 Year 2.10 —
������������������������������������������������
MIDDLEFIELD BANKING COMPANY 1 Year .85 — .35/
Cortland 13 Mos. 1.10 — .65
2 Year 1.51 —

PNC BANK 1 Year .65  N.A./


Youngstown 48 Mos. 1.30  N.A.

PNC BANK 1 Year .60 — N.A./


Conneaut Lake, Pa. 5 Year 1.25  .05

US BANK (formerly Firstar Bank) 1 Year .25  N.A./


Boardman 59 Mos. 3.15 — .10
�����������������������������������������������
*Annual Percentage Yield Arrows tell whether rates rose or fell since last issue. Dashes indicate “unchanged.”
������������������������������� Every effort is made to ensure the accuracy of The Business Journal compilations. Rates are subject to change without notice and should be
confirmed with the individual financial institution before entering into transactions. ©2010 Youngstown Publishing Co. All rights reserved.
The Business Journal MidAPRIL 2010 19

Bringing our
Mission to life!
Over the years, Park Vista Retirement Community donors have
Brian Kolenich greatly enhanced our residents’ quality of life.
Executive Director
Park Vista
Thanks to the generosity of people like Helen Stambaugh, Park
Vista donor and resident, we have enhanced services, expanded
and improved facilities and developed new programs. This legacy
of caring has made a world of difference to Park Vista residents and
the people of the Mahoning Valley.

To find out more about charitable giving to Park Vista,


please contact Debra K. Hagarty, gift planning director
Debra K. Hagarty
Gift Planning Director for the Ohio Presbyterian Retirement Services (OPRS)
OPRS Foundation Foundation serving Park Vista, at 330-742-3609.

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20 MidAPRIL 2010 The Business Journal

April 9,
2010 Credit Union Rates
FINANCIAL CERTIFICATES OF DEPOSIT AUTO LOANS MORTGAGE LOANS
INSTITUTION Term APY Minimum Term Rate Type Down Payment Term Rate, 2-Wk Trend Fees

ASSOCIATED SCHOOL 1 Year 1.00 — $1,000 Up to 48 Mos. 5.25 Fixed 20% 15 Year 5.00 — 2+200
EMPLOYEES 2 Year 1.75 — $1,000 Up to 66 Mos. 5.50 Fixed 20% 20 Year 5.25 — 2+200

FIRST CHOICE COMMUNITY 1 Year 1.25 — $500 Up to 48 Mos. 5.65 Fixed 20% 15 Year 5.50 — 2+200
(formerly RMI CO. EMPLOYEES) 2 Year 1.90 — $500 Up to 60 Mos. 5.65

OHIO EDISON/ 1 Year .90  $1,000 Up to 48 Mos. 4.20 Fixed 5% 15 Year 4.75  0+costs
PENN POWER 2 Year 1.65  $1,000 Up to 60 Mos. 4.49 Fixed 5% 30 Year 5.50  0+costs

SEVEN SEVENTEEN 1 Year 1.00 — $1,000 Up to 48 Mos. 5.99 Fixed 5% 15 Year 4.25 — 0+costs
2 Year 1.00 — $1,000 Up to 60 Mos. 5.99 Fixed 5% 30 Year 4.875 — 0+costs

STRUTHERS FEDERAL 1 Year 1.00 — $1,000 Up to 48 Mos. 6.00 N.A. N.A. N.A. N.A.
2 Year 1.51 — $1,000 Up to 66 Mos. 6.00

YOUNGSTOWN CITY 1 Year .75 — $2,000 Up to 60 Mos. 5.49


EMPLOYEES FEDERAL 2 Year 1.00 — $2,000 Up to 72 Mos. 6.99 N.A. N.A. N.A. N.A.

Arrows tell whether rates rose or fell since last issue. Dashes indicate “unchanged.” Rates are subject to change without notice and should be confirmed before entering into transactions.
©2010 Youngstown Publishing Co. All rights reserved.
The Business Journal MidAPRIL 2010 21

Wealth Planners Dispel Misconceptions


By Dennis LaRue “Despite the largest one-year run-up we’ve had The tax code has become so complicated, says
in our history, the public perception is that the Cohen, a principal in Packer Thomas, Youngstown,

F
inancial planners do what their clients lack economy is not getting better,” says Andrew M. “If it weren’t for the tax software, we couldn’t do our
the time – and sometimes the inclination, Moyer, a certified financial planner and principal in jobs at all,” especially when it comes to computing
sometimes the insight – to do for themselves. W3 Wealth Management Inc., Warren. “So percep- the Alternative Minimum Tax.
Whether it’s writing a retirement plan, help- tion and reality have never diverged more.” Sisek, president and CEO of the Farmers Trust
ing parents setting up a fund for their children or Because stocks have recovered only half of the Co., tells of the extent many clients of Farmers rely
grandchildren’s college education, developing a 40% drop from the market high, Stan Shearer sug- on his trust officers before making a major purchase.
succession plan for the owner of a small business, gests they perceive the economy remains stalled. Not that long ago, he says, a retired couple consulted
tax planning or creating a trust, a financial planner That and the fact many employers reduced or sus- him on whether they could afford to buy a new car.
offers the reassurance that all reasonable options pended matches to employees’ 401k plans and have Because they had saved and invested prudently,
have been explored. not restored them perpetuates the misperception. Sisek relates, they need not have asked him. But it
Planners also seek to dispel myths about the Shearer, associated with Northwestern Mutual, illustrates how widespread the misperception is of
vehicles their clients have available and set the re- Northeast Ohio Group of Cleveland, recently added a stalled economy.
cord straight about misperceptions and incomplete fee-based financial planning services to his practice. “That’s a large concern,” Moyer agrees. “People
information they have. He has received the designations of CLU (chartered are afraid they’ll outlive their money. But that’s the
For example, most Americans who invested in life underwriter), ChFC (chartered financial con- whole point of financial planning. Often older peo-
stocks are oblivious to the bull market that began sultant), CASL (chartered adviser for senior living), ple are making sacrifices they don’t need to. We try
more than a year ago, says Sidney G. Jones, first CLTC (certified in long-term care) and wealth man- to help people make the most of what they have.”
vice president-investments in the Canfield office agement adviser. With the exception of those in religious orders
of Merrill Lynch Wealth Management. Citing a “I want to be as educated as I can be,” he says of who take vows of poverty, most Americans want to
Bloomberg National poll conducted March 19-22, his earning the five designations. “I want to bring become, at the very least, comfortable when they
Jones notes that the Standard & Poor’s Index rose value to the table.” retire. What keeps many from achieving that goal
more than 73% since its low March 9, 2009. And The software that advisers and planners such is “a lack of discipline, a tendency to procrastinate,”
gross domestic product grew at a 5.9% pace in the as Shearer and Moyer have readily available, to say Merrill Lynch’s Jones says. “They don’t understand
last quarter of 2009. nothing of the related financial accounting software what’s required.”
Yet by a 2-to-1 margin, Americans say the that Jones, James Sisek and Karen Cohen have at Adds W3’s Moyer, “They procrastinate because
economy has gotten worse and of those who own their fingertips, while not beyond the means of they think it’s a goal that can’t be reached.” Their
stocks, bonds or mutual funds, only three in 10 say many of their clients, wouldn’t make sense for them perception is reinforced, he says, “when they look
the value of their portfolio has risen. to acquire. See WEALTH PLANNERS, page 22

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22 MidAPRIL 2010 The Business Journal

Wealth Planners: Dispelling Misconceptions


From Page 21
vidual or married couple is different, that there is no I’ve come across spendthrifts and savers and almost
around and they see other people not reaching their cookie-cutter approach. As Shearer puts it, “I want always, one spouse is more frugal and this is the
goals. So the reality is that not everyone who wants to learn everything I can about their goals and how source of stress in marriages. What one spouse wants
to retire will.” they manage their money” before he presents them to save, the other wants to spend.”
Shearer doesn’t discount the procrastination factor with a plan or recommends an investment. Moyer tells how one couple resolved their differ-
but suggests it’s also a belief that they don’t have the With more women in the work force, especially ences. One, who thinks Starbucks is an extravagance,
time to be on top of their situations. professionals, women have a larger say in developing allows the other to spend a set amount each month
So many begin saving for retirement late, if not goals and executing the plans to attain them, all the on whatever the spouse wants “with no comment.”
too late, to retire when they want to. “Last night I planners agree. Only exceeding the budget gives the other the right
met with a couple, both 55 years old, who wanted “There is no difference between men and women,” to complain. The compromise “cuts down strife on
to know if they had enough to retire at 62,” Shearer Moyer has discovered, “but there is between spouses. those people’s marriage,” Moyer says.
said. While “their investments fared fair,” he told
them, 62 was probably unrealistic.
“A life-changing event,” as Farmers’ Sisek calls it,
is the impetus that gets people to approach a financial
planner: “a marriage, the birth of a child, seeing a
child off to college, the sale of a business.”
So while it’s never too early to start, it’s rare for
financial planners to see someone under 40, they say,
and far more common see new clients in their late 40s
and early 50s. That phenomenon is based in part on
the assumption many believe they lack an estate large
enough to be of interest to planners and advisers. ������������������
“No amount is too small [to save],” Moyer advises. �������������������������������������������������
“And when you get a raise, start to save and save all
of your raise.”
Because so many want to retire early, not so much ������������������������
for a life of leisure, but to start a second career (often
as a volunteer or at lower pay at a nonprofit), “The ����������������������������
goal today is financial independence,” Shearer finds,
“not retirement necessarily.”
Shearer, Moyer and Jones stress how each indi-
�����������������������������������������������������������������
Estate Tax Tips ����������������������������������������������������
����������������������������������������������������������������
Not only do financial planners help their clients
build their estates, they help them maintain their
wealth and avoid taxes in directing its distribution ����������������������������������������������������������������������������������
while alive and after they die. ��������������������������������������������������������������������������������������������������
There is a certain gallows humor when they note ����������������������
that people who die before Dec. 31 avoid all taxes
on their estates. Early in the George W. Bush Admin- ��������������������������������������������������������������������������������������������������
istration, Congress phased out estate taxes with ������������������������������������������������������������������������������������������������������
the tax coming to an end in 2010. But they would ���������������������������������������������������������������������������������������������������������
return to their old levels with a 50% maximum Jan. ���������� ������� ���������� ����������� ���������� ���� ����������� ����������� ��������� ���� ��������� ���
1, 2011. The compromises entered to get the tax ����������������������������������������������������������������������������������������������������
passed were based on the assumption Congress
would return to the issue before 2011. It hasn’t. �������������� �������� ���� ������ ����������� ��������� ����� ���� �������� ���������������� ������������� ���
Karen Cohen, a principal at Packer Thomas, ���������������������������������������������������������������������������������������������������������
offers some steps that can be taken to reduce �������������������������������������������������������������������������������
� �
an estate in anticipation that the estate tax will
continue at some level in 2011:
����������������������������������������������������������������������������������
• One can give up to $13,000 a year per indi-
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vidual without paying a gift tax. If you’re married, ������������������������������������������������������������������������������������������������������������������������������������������������������������������������
your spouse can give another $13,000. If you have ��������������������������������������

four children, that’s $104,000 a year. �������������������������������������������������������������������������������������������������������������������������������������������������������������������������


��������������������������������������������������������������������������������������������������������������������������������������
• If you own a small business and don’t want to �����������������������������������������������������������������������������������������������������������������������������������������������������������������������������
have your heirs forced to sell it because of taxes, ������������������������������������������������������������������������������������������������������������������������������������������������������������������������
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you can keep control of your enterprise while giving �����������������������������������������������������������������������������������������������������������������������
your children a small minority stake and increasing
it each year as long as that stock is worth less than
$13,000 per child. ������������������������������
The Internal Revenue Service is paying stricter �����������������������������������������
scrutiny to family limited partnerships, Cohen says, �����������������������
and is “looking to stop discounts on gifts” where ���������������������
the value of an asset exceeds $13,000 but is ���������������������������������
discounted to reflect that limit.
The Business Journal MidAPRIL 2010 23

Planned Giving Benefits


Charitable Organizations
By Patrica Brozik alarming phrases such as “immedi-
President, Community Foundation of ate need,” planned gifts have become
the Mahoning Valley increasingly important to charitable
organizations.
The history There are many different types of
of charitable giv- planned charitable gifts. The follow-
ing in our com- ing categories are the most common.
munity is long • Bequest. A bequest can be made
and storied. by naming a charitable beneficiary in
If we were a new will, or adding a codicil to an
to make a list existing will. The bequest can be in
of local philan- the form of a stated dollar amount or
thropists, we specific property, a percentage of the
would all be- estate, or a portion of or the entire
gin by listing residue.
our best-known benefactors – those • Life Insurance. Donors may
whose names are on buildings or are give a life insurance policy they no
honored at gala events. The list would longer need, take out a new policy or
lengthen as we add name their charity
the names of those Does it surprise you that nearly as a beneficiary of
donating at our everyone you know would be an existing policy,
places of worship
and the booster
considered a philanthropist with the possibil-
ity of income and
club supporters at – including you? estate tax savings.
sporting events. • Donor Ad-
Finally, add those who contribute vised Funds. DAFs allow tax free
when a local family falls on hard growth of donated assets and deferred
times, those who give every time a distributions to charities. Such funds
neighborhood child rings the door- are excellent strategies during a
bell, or as they pass a red kettle during donor’s lifetime and afterward.
the holiday season. Now look at this • Charitable Remainder Trust. A
list. Does it surprise you that nearly charitable remainder trust allows a do-
everyone you know would be consid- nor to establish a trust for the ultimate
ered a philanthropist – including you? benefit of his or her organization of
All of the people on this list share a choice, retain a lifetime income gener-
common trait – they care about the ated by the contributed assets, receive
causes they are supporting. a current income tax deduction and
Including your favorite cause in defer the capital gain recognized on
your will, often referred to as planned the sale of the contributed asset. Tax
giving, can have a lasting impact on savings may be significant.
the charitable organizations you care • Charitable Lead Trust. This al-
about the most. Planned giving uses lows donors to provide income to an
estate and tax planning techniques organization for a specified number
to help philanthropists achieve their of years. The remainder is then re-
charitable giving goals. While some turned to the donor or his beneficiary.
planned gifts provide an income Benefits may include the transfer of
stream to donors during their life- assets to others free of estate, gift and
times, others provide direct support income taxes.
for charities in ways that maximize the • Retirement Accounts. Retirement
value of the gift. Most important, es- accounts and IRAs may be subjected
tate planning with a charitable giving to layers of taxation, both estate and
component is critical to continuing income tax. A charitable gift of these
the support to charities. funds at death, however, can provide
A report released by the Giving a donor’s fund with the full 100 cents
USA Foundation reports that among on the dollar.
organizations working to meet peo- In times of economic turmoil,
ple’s basic needs, more than half (53%) planned giving provides a reliable
were underfunded or severely under- way for organizations to build their
funded for 2009. Our recent economic endowments and stave off financial
trauma has been a catalyst in changing crisis.
the jargon of philanthropy to words Tax laws pertaining to charities are
with a broader scope. Sustainability, complex and ever-changing. Always
capacity and strategy are the new consult your professional advisers
buzz words, and when layered over with any questions.
24 MidAPRIL 2010 The Business Journal

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Your Community, Your Foundation

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The Business Journal MidAPRIL 2010 25

BY STACIA ERDOS

Media Scope �����������������������


���������������
WKBN-TV Goes High Def,
WFMJ Wins with Olympics
I
’ll never forget how concerned Alexander says her station is well on
we were as news anchors two its way to HD, currently installing an
years ago at WPXI in Pittsburgh HD master control, but she couldn’t
as the station transitioned to high be certain of the timeline.
definition. “They’ll be able to see February Nielsen ratings showed
every zit, wrinkle and imperfection!” more viewers tuning in to local news
we lamented. and turning away from cable, thanks
Makeup artists came in to test what to the Olympics and some wicked
we would look like on camera. The snowstorms. It was a particularly good

������������������
verdict: less make- book for WFMJ.
up. With HD, our February Nielsen ratings showed At 6 a.m. and 6
regular makeup p.m., all three lo-
looked caked on.
more viewers tuning in to local cal stations saw an
The eyeliner, eye news and turning away from increase in viewers
shadow and bright cable, thanks to the Olympics with WYTV still a
lipstick made us and some wicked snowstorms. distant third in all � �������������������������������������
look like we were time slots.
performing in a circus rather than WFMJ’s morning show saw the �����������������
reporting the news. biggest jump in audience, widening
Now anchors at WKBN, WYFX and
WYTV are feeling the same anxiety.
its already solid lead.
At noon, WKBN still has more than � �����������������
��������������������
April 19 is the target date for those
stations to begin broadcasting news
twice the viewers of WFMJ with the
latter losing shares and WKBN gaining
�����
in HD. News director Gary Coursen them year-to-year.
says everyone is excited, but a little As the sole newscast at 5 pm, � ���������������������������������
uncertain of the unknown, and that WKBN saw a big increase in view-
date may be pushed back to ensure ers and is now neck-and neck with
compatibility issues are worked out. Oprah. Coursen notes that taking � ������������������������
While some television stations Channel 33’s news off the air at 5
have made it a step-by-step transition,
starting with in-studio cameras before
proved a positive move.
At 6 p.m., WFMJ beat WKBN and
� ��������������������������������
the field gear, the owners of WKBN,
New Vision Television of Youngstown,
WYTV combined, but all three sta-
tions posted gains with 117,000 view-
��������������������������
are doing a complete switchover to ers watching the newscasts daily, 26%
HD all at once including live trucks. more viewers than last year. � �������������������������������
That’s a $2.7 million investment over First News on Fox at 10 lost some
three years, Coursen says. viewers from a year ago, taking a hit ���������������������������
“I’m proud of our company,” said from the Olympics.
Coursen. “We have to put two stations
on; that’s a big investment. For them
At 11 p.m., WFMJ was still the
solid No. 1, even subtracting the two
� ����������������������������������
to give that vote of confidence speaks
well for the potential here.”
weeks where its news was pre-empted
by the Olympics. WKBN again took a
����������������������������������
The set used by 27 First News
and First News on Fox has already
hit and lost viewers.
WFMJ news director Alexander
���������������
been upgraded to an HD design. says she’s pleased and proud of the rat-
Now it’s being relit with the anchors ings. “Stations need to do more than
more spread out because of the wider cover the daily news calendar and I
format. WKBN will also be able to think we do that,” she says. “I give all
produce local programs in HD as well the credit to the news staff and news
as commercials for clients. managers who consistently fight for
For over-the-air antenna viewers, stories relevant to people’s lives.”
the WYTV tower on Shady Run Road Coursen is also happy with the � � � � ������������������������
is being upgraded to handle the power book saying his TV stations gained in
of a million-watt transmitter, another most time spots, despite the Olympics. �������������������������������������
$600,000 investment, Coursen says. “I’m anxious to see what high def
As for WFMJ, news director Mona does,” he adds,
26 MidAPRIL 2010 The Business Journal

BY MONNIE RYAN

Local Dot Com


Their Designs on the Web
Architectural firms – mostly soft blues and complemen-
showcase their tary oranges – very easy on the eyes.
Information is the projects, staffs.
The “Personnel” link brought me to
a colorful panorama of the folks who
heart of your business... work there; more extensive informa-

T
he region’s architects are the tion on the principals of the firm can
Managed Services from Micro Doctor topic here, but first I must offer
an apology to all who visited the
be accessed from another link on that
page.
will keep your heart healthy. Pittsburgh International Airport’s Web
site as listed in last month’s column.
The “Portfolio” section lists proj-
ects by category first, then individual
In fact, that site did have airport project such as the Kresge Court at
If the people responsible for IT at your company are information, but it’s not one of the Mount Union College (under “Edu-
constantly overburdened with user requests and airport’s official sites. The preferred cation”). A main photo appears with
URL, I’m told, is FlyPittsburgh.com. thumbnails above it; click on any of
“emergency” repairs, they’re probably not able to Mea culpa! the thumbnails and that image whiz-
keep up with wave after wave of patches and upgrades Now it’s off to see the architectural zes right up. I usually don’t give shout-
necessary to keep your computers running properly. firms, starting with Strollo Architects outs to any one site I visit, but I’m
This lack of proactive maintenance leads to more in Youngstown, StrolloArchitects. making an exception for this site.
emergency repairs and user requests for help. com. The home page is neatly laid Then, I moved on to visit Stephen
out with colorful photos of projects Berry Architects in Youngstown,
and quick facts, such as the firm ArchitecturalDesignInc.com. Simple
was founded in 1956 and has earned is the operative word here – plain
Managed Services solves this problem by: nearly 5,000 design commissions. At white, black and gray type with con-
the left are links to more information, tact information and a single colorful
• Supplementing or replacing internal resources including direct e-mail addresses and rendering on the home page. At the
• Replaces ‘chaotic and reactive’ phone numbers for principals of the top are links to various types of proj-
firm. Mailing addresses and phone ects as well as the background of the
with ‘proactive and working’ numbers for Strollo’s six offices are firm and its services and employees.
listed in the “Contact Us” section. Berry, I learned, specializes in the
• Implementing current IT technology Projects are listed here by category, design of hotels and high-rise build-
and best practices so I peeked at a couple that are of in- ings, among other things. I especially
terest to me and ended up looking at like the photos of the Sheraton in
• Automating routine maintenance all of them simply because the photos Detroit, which was completed in 2007,
are so colorful and well done. and the jazzy-looking, in-progress
• Faster Resolution
From there, I visited Phillips/ renovation of the Hilton in downtown
Since we can fix 95% of your problems remotely, immediate help
Sekanick Architects Inc. in Warren, Pittsburgh.
is just a phone call away. Since we’re local, we can also quickly
Phillips-Sekanick.com. The first My last stop was at Balog Steines
dispatch a technician to resolve emergencies.
thing I discovered is that the site isn’t Hendricks & Manchester Architects
• Less Downtime Firefox-friendly; photos of completed Inc. of Youngstown, BalogArchitects.
24/7/365 remote monitoring of your PCs, servers and Networks projects flash by at dizzying speed, com. Here, I headed straight for the
provides the opportunity to shift IT resources from a maintenance and the navigation links on the left gallery, where I found many – almost
focus to IT strategy and planning. are distorted. But when I switched to 80, in fact – beautiful photos of com-
Internet Explorer, everything turned pleted projects. The portfolio section
• Affordable Pricing to good working order. showcases projects by type, such as
Very little upfront investments are required. The monthly mainte- This firm has projects sorted by schools and historical buildings, as
nance fee, which includes Anti-Virus software, Anti-Spyware soft- category – office, retail, educational well as projects in the design stage.
ware, free remote service, and much more will be only a small – as well as works in progress. In ad- Here, too, I like that employees
fraction of what you would pay a single IT person who dition to a basic description of each, are listed complete with title and
would only be able to perform 1/20th of the work. photos scroll by to provide interesting direct e-mail address, making it easy
visuals. One project, for instance, is to contact anyone you need. Mailing
the O’Charley’s restaurant in Niles, addresses for the Youngstown and Co-
a prototype design and the first of its lumbus offices are on the home page
kind in the nation. where thumbnails of projects rotate
Next was Baker, Bednar & Associ- to keep things interesting as well. The
ates in Warren, BakerBednar.com, “Our Staff” section features photos of
which has a cool home page that principals, associates, technical and
330-898-2100 • info@microdoctor.com scrolls down from the top, ending administrative employees – many in
www.microdoctor.com with rotating photos of the firm’s proj- action rather than simple mug shots
ects. Even the colors are a bit unusual – also a neat touch.
The Business Journal MidAPRIL 2010 27

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28 MidAPRIL 2010 The Business Journal

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The Business Journal MidAPRIL 2010 29

Pages 29-36 WarrenBusiness


Downtown Warren Reclaims Its Vitality
Resurgence of business offices and small businesses, and gov-
activity brings rebirth. ernment agencies.
“A lot of companies like the low
By Dan O’Brien cost downtown,” O’Brien adds. On
average, the price for office space there

R
enewed interest in setting up is roughly $6 a square-foot compared
businesses downtown and with $12 to $14 in the suburbs.
securing government help to Key to developing a healthy pulse
restore the central business district for small, growing businesses is the
point to a renaissance in the heart of proposed Tech Belt Energy Innovation
Warren. Center, more commonly known as the
It’s a transformation that officials Warren incubator.
say will help remake the local econ- O’Brien says the incubator plans
omy, bring in new jobs and restore a to focus on housing companies that
sense of vitality. develop “green” technology applica-
“We’ve had a resurgence of busi- tions, and the city has narrowed the
ness activity downtown,” says Mayor possible sites to three in the down-
Michael O’Brien. In the next three to town. “We’re about a month away of
five years, he anticipates at least $10 making a decision,” he says.
million in new investment and up- The city received $500,000 from
grades in or near the downtown. the state of Ohio and another $2.2
Prospects for a new high-tech busi- million from the federal government
ness incubator, as well as the potential Michael Keys, community development director, and Mayor Michael O’Brien believe Warren is on to help develop the incubator.
of securing a site for the main campus the cusp of creating a new vibrant downtown with entertainment venues and public projects. The bulk of new development
of Eastern Gateway Community Col- Warren JFK graduate, a YSU graduate, cussions with a local agency regarding downtown is related to government,
lege, are among the major projects and I worked at National Fire Repair the Work Force Investment building O’Brien says. The Warren City School
O’Brien hopes will take root. Mean- for 20 years before I purchased it,” for the purposes of a large-scale in- District is set to occupy the former
time, private investment in abandoned he says. “I’m heavily invested in this vestment,” the mayor says. Trumbull Savings & Loan Bank, add-
buildings is on the rise as evidenced by area.” Other business owners have taken ing about 100 jobs downtown, he says.
the recent purchase of the Showcase And, he says, he and his wife, a chance at downtown in hopes of Meantime, the city is working with
Books building. Holly, spend much of their time in capitalizing on what is shaping up to the Youngstown/Warren Regional
The building was just months away downtown Warren attending festivals, be a busy summer in the city, O’Brien Chamber and the Warren Commu-
from the wrecking ball, O’Brien recalls. enjoying events in the amphitheater, relates. The new Piazza Italia along nity Improvement Corp. to combine
Enter Paul Clouser, the owner of Na- strolling along the Riverwalk and the East Market Street is open nights and Trumbull County One-Stop and nu-
tional Fire Repair Inc., Youngstown, park. weekends in anticipation of events merous city agencies into one building
who expressed interest in buying the “A year ago, there were a lot of held at the downtown amphitheater. in the central business district.
building from the city and establishing empty storefronts downtown,” Keys “We’re expecting between 4,000 and These projects would be greatly
a Warren office on the first floor. says. And so the city and its downtown 5,000 people downtown every Satur- augmented should Eastern Gateway
The renovated second floor is being development arm, Warren Redevelop- day night,” O’Brien says. Community College open its branch
converted to apartments while Clous- ment and Planning Corp., or WRAP, Each Saturday, beginning May 29 downtown in the Atrium Building,
er and his wife remodel the third floor acquired some of the empty store- through Aug. 28, the amphitheater O’Brien says. “It would bring em-
and convert the 4,000 square feet into fronts and sought potential users of will host its River Rock at the Amp ployees, instructors and students to
their residence, said Michael Keys, the property. series. The venue features tribute the downtown,” he says. “And, we’ve
community development director. “The objective is for the city to bands performing hits by The Beatles, got to understand that community
“He’s willing to put his money into acquire and control the abandoned The Eagles, Led Zeppelin, Queen and colleges have undergone enormous
renovating this building,” Keys notes. property,” Keys says. Then, the city Bruce Springsteen and the E Street expansion over the years.”
The landmark structure was built can negotiate with prospective buyers Band along with highlighting local There is great potential for a com-
around 1861. or, if those efforts prove unsuccessful, talent. munity college to grow in Warren,
Clouser bought the building in raze those dilapidated structures that “These new restaurants and busi- he observes, which would also spur
October, he says, and renovation is have become eyesores and hindrances nesses want to take advantage of the demand in local restaurants and busi-
in swing after delays resulting from a to development. busy Saturday nights and families nesses around the central square.
harsh winter. “The first phase is going “Every year, there’s been some downtown,” O’Brien notes. “We’re on the brink of a new
to be about $250,000,” he says. “We’ll physical improvements downtown,” The mayor concedes the central downtown,” O’Brien says. “During
renovate all of the third floor, and half he notes. business district will never regain its the 1930s through the 1960s, down-
of the first and second. We’re looking The Showcase Books project was status as a retail hub. However, the town was known for its retail. Now,
toward an opening in late summer.” a success and the city is negotiating downtown is emerging as an impor- the focus is on government, schools,
Clouser says he didn’t think twice with other parties interested in some tant entertainment spot for large-scale entertainment and small-business
about purchasing the building. “I’m a of the buildings it owns. “We’re in dis- events, a destination for professional activity.”
ss
30 MidAPRIL 2010 The Business Journal

usine
arrenB
W

Micro Doctor Inc., a company that provides information technology solutions for businesses, has Mike Sparacino, owner of AVP Digital Inc., says his company has always been in Warren, and every
experienced steady growth since it was founded in 1989, says its president, Mark Richmond. The year business “gets a little better.” AVP, which specializes in producing and editing television
company made significant upgrades to its network infrastructure three years ago, enabling it to commercials for clients in northeast Ohio, was the first production house in the Mahoning Valley
deliver products and services more efficiently at a better price. The company employs eight. to move fully into high-definition video, he says. “2010 looks to be one of our best years ever.”

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The Business Journal MidAPRIL 2010 31

Main Street Advances


Agenda Minus Director
By George Nelson the death of its promoter last year.
Joseph hopes to have Main Street War-

M ain Street Warren, the


nonprofit entity that has
played a leading part in
downtown Warren’s revitalization
efforts, will continue in that role as it
ren sell tickets for the concert series as
a fundraiser for the organization.
Main Street Warren was just ac-
credited for its 2009 accomplish-
ments, Joseph says, and Heritage

���������������������
searches for a new executive director, Ohio officials have been informed of
something likely to take a while. what is happening with the executive
Main Street Warren, which evolved director vacancy. “Their position is
from Warren Grows when that or- these things happen. People move
ganization received the Main Street on,” he says.
designation from Heritage Ohio in
November 2007, has lacked an execu-
“It’s not an easy position,” says
Joyce Barrett, executive director of �����������������������
tive director since the sudden resigna-
tion of James Dalessandro.
Heritage Ohio, which administers the
Main Street program in Ohio. Warren ������������������������
Dalesssandro, the first executive is one of 36 Main Street communities
director, stepped in the state. ���� ���������� ������������ ������� ��� �����
down when City Main Street ex- ���������������������������������������������������
Council denied a Main Street executive directors ecutive directors
request of $18,000 try to satisfy “a lot of varied try to satisfy “a ����������������������������������������������������
to cover a fund- interests,” Barrett says, “[and lot of varied in- �������������������������������������������������������
ing gap created they face] a lot of pressure and terests,” she says, ����������������������������������������������������
when grant funds “[and they face] a
the organization demands, so I’m not surprised lot of pressure and ����������������������������������������������������
counted on did not there is turnover.” demands, so I’m ����������������������������������������������
come through and not surprised there
a Wean Foundation funding com- is turnover.” ���������
mitment wouldn’t be disbursed until Still, the longer an executive direc-
June. tor is in place, the more productive a � ���� ������������������
Chuck Joseph, Main Street Warren Main street community becomes, so � ���� ����������������������������������������
board chairman, maintains the money the organization wants to minimize
was available through an economic turnover. She is committed to helping � ���� ��������������������������������������
development fund supported by rents Warren “in any way we can” to keep
and parking revenues from downtown its committees running and projects � ���� ����������������������������������
properties the city owns. “on task, which is tough without a � ���� ��������������������
“We’ve got to do the best we can staff person,” as well as help in hiring
to keep things moving with Main a new executive director. � ���� ������������������������
Street. That’s the challenge we have,” Alford Novak, 2nd Ward council-
Joseph says. man and chairman of the finance � ���� ����������������������������
The Main Street program is struc- committee, says he didn’t learn of � ���� ���������������������������������
tured so that each of a chapter’s four the funding request until he read a
committees – they focus on organiza- newspaper account before receiving � ���� ���������������������������������
tion, promotion, design and economic his council packet for that meeting.
restructuring – has work plans defined While Mayor Michael O’Brien rec-
� ���� �����������������������������
for the year, Joseph explains. “The ommended the item be passed as an � ���� ��������������������������
role the executive director plays is to emergency measure, “I don’t rubber
help keep those things moving along,” stamp things,” Novak says. “After 19
he says. years on council, I’ve learned there has
In those plans are posting on the to be discussion.”
Main Street Web site an inventory While the economic development
of downtown buildings, wrapping fund Joseph cites has about $156,000,
up a survey of downtown businesses Novak says Auditor David Griffing’s
and collaborations with the Fine position is that there are “other
Arts Council of Trumbull County on priorities” downtown to direct the
events such as Noon in the Park and money. “This is our bean counter,” �������������������������
Christmastime in the City.
Main Street Warren has also be-
he remarks. “I count on him. It’s not
a personal thing.”
�������������������������
come involved with the summer The finance chairman says he ����������������������������������������
concert series sponsored by Sunrise needs more information to justify city
Entertainment, a partnership of Marty expenditures to taxpayers, especially ������������
Cohen of Mickey’s Army Navy and
Ken Haidaris of Sunrise Inn. Cohen
with the city in such dire financial
straits. Organization representatives
���������������������
and Haidaris took over the series after See MAIN STREET, page 32
32 MidAPRIL 2010 The Business Journal

Main Street: Minus Director


From Page 31 Street Warren need to work together.
need to approach council armed with “If you look at the main principles of
their financial-impact statements Main Street, it’s important that there
and budget, show other grant money is a business association,” he says.
they’ve received, how they spent that “Working together with them is cru-
money and explain their need for the cial to revitalizing the downtown.”
$18,000.
Main Street Warren’s parent, Heri- Ohio OKs Warehouse Loan
tage Ohio, has approved the local The State Controlling Board voted
entity acting without an executive April 5 to approve a $1 million loan from
director, that the chairman can “ba- Ohio’s 166 Direct Loan program for An-
sically be the point person” in the derson-DuBose Co. The loan would help
interim, Novak says. “So it’s not a dire defray the costs of new machinery and
emergency. equipment that would be installed at a
“I’m not against Main Street. It’s an site in Warren still to be chosen.
excellent program,” he says, and he The Solon-based company, which
doesn’t have an agenda against Dales- employs 160, 94 in Ohio and 66 in
sandro or Joseph. While he agrees that
Pennsylvania, is looking to consolidate
Main Street “needs to be in place,” the
its operations at a new 130,000-square-
central business district also has orga-
foot warehouse.
nizations active such as the Downtown
The project would create 50 full-
Warren Business Association and the

���������������
recently established Downtown War- time jobs and help retain 94 at-risk
ren Events and Promotions Council, jobs, according to the controlling board
which he says, “splintered away” from request.

Write����������
Main Street Warren. Youngstown/Warren RegionalCham-
The vice president of Downtown ber officials said they continue to work
Business Association, Jim Valesky, with the company, which has not decided
says the aim of his organization is to where it will build the warehouse.
help businesses help themselves, “no Anderson-DuBose is a wholesale dis-
more, no less than what the name tributor that supplies 480 McDonald’s
���������������������������� implies.” His organization and Main restaurants in Ohio and Pennsylvania.

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Auctioneer: Michael Hoffman

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ss
The Business Journal MidAPRIL 2010 33

usine
arrenB
W

Jacki and Thom Duma Jr. operate Thom Duma Jewelers at 115 W. Market St. The origin of the
Dino and Ken Haidaris operate the Sunrise Inn, a landmark Italian restaurant at 510 W. Market business dates to 1957 when Thom Duma Sr. and his co-worker, Izadore Diamondstein, purchased
St. This summer the family also is promoting the concert series at the city’s amphitheater. Klivan’s Fine Jewelers. The store was renovated in 2002 and reopened under the Duma name.

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34 MidAPRIL 2010 The Business Journal

usine
arrenB
Volunteers Target Cleanup W
Some 40 volunteers turned out April 9 for a Organizing Collaborative and North Side Neighbor-
neighborhood cleanup on Atlantic Street NE in hood Action. Volunteers also boarded up vacant
Warren. It was spearheaded by the Mahoning Valley houses, a magnet for criminal activity.

John Goddard and Jerry Milks work on cutting and clearing Josh Keen and John Cope board up a side door at a vacant Brigitta Oaks clears away branches and other debris littering
fallen tree limbs at an abandoned house. house on Atlantic Street NE. the neighborhood on the north side of Warren.

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The Business Journal MidAPRIL 2010 35

Thomas Steel Eyes New Markets, Products


Turnover in executive suite,
recession bring labor and
management closer than ever.
By Dan O’Brien

A
shake-up in the company’s executive suite,
a more productive relationship between
managers and the union, and a desire to use
innovative means to carve out new markets and
develop relevant products. All make for a promising
future for Thomas Steel Strip Corp.
“We have to work together and pull together
as a team,” said William Boyd, who took over as
president and CEO of Thomas Steel a year ago. “I
know that we all share the same aims – a healthy,
safe, prosperous Thomas Steel that we can look
forward to many years of employment with this
company.”
Just six months before Boyd came on board, the
situation confronting Thomas Steel wasn’t promis-
ing. The company and its union – United Steelwork-
ers of America Local 3523 – couldn’t come to terms
on a new collective bargaining agreement and an
acrimonious strike lasted throughout the summer
and into the early winter of 2008.
Since then, changes in upper management and
a punishing recession have succeeded in bringing
labor and management closer than ever, as each
discovered ways of working in unison to help sur-
vive one of the toughest economic downturns in
recent history.
While the worst of the recession is over and the
“We have to work together and pull together as a team,” says William Boys, the new CEO of Thomas Steel Strip Corp. in Warren.
economy is on the slow climb to recovery, Boyd said
it’s critical that businesses such as Thomas Steel take about 65% of the company’s business given the or STEM, College.
full advantages of new opportunities in emerging weakness in the auto industry, has matured to a “We want to make sure that companies are tak-
sectors of the economy. point where there’s little room for additional growth. ing advantage of every opportunity,” Ryan said.
Boyd and other company executives hosted U.S. The market has evolved from a disposable culture to “Those companies that don’t want to change will
Rep. Tim Ryan, D-17 Ohio, labor officials, and one that purchases the longer-lasting rechargeable die. We need to make sure these companies have
a representative of Youngstown State University cells, driving down demand for traditional batteries. the resources they need.”
during a tour March 29 of the company’s plant on That leaves open the ability to enter more dynamic Martin Abraham, dean of STEM College, said
Delaware Avenue. markets, such as solar energy, said Michael Hartman, the challenge is applyng existing technology at
Last year was especially difficult for the industry, director of technical services. manufacturers such as Thomas Steel to making new
Boyd told the congressman. In 2009, employees were Most solar panels, Hartman said, use stainless products. “We just need to put the process together
placed on rolling layoffs, while others retired and steel for racking and other components. But the and make it work.”
were not replaced. The harsh effects of the reces- nickel-plated steel that Thomas Steel produces is a As the company explores new opportunities for
sion slammed the company hard, but the market low-cost alternative to stainless and has proven to its products, it has also established a more produc-
is picking up. be more durable. tive dialogue with its labor partners, union officials
Boyd explained environmental regulations in this “We’re offering a lower cost to stainless that’s confirmed. “We’re light years ahead of where we
country make it difficult to compete with companies more corrosion-resistant,” he said. were a year ago,” said Tom Jones, president of Lo-
in countries that have no such mandates. Moreover, There’s one problem. Thomas Steel would have to cal 3523 of the United Steelworkers. “There was a
batteries imported from countries such as China invest in a new production line to manufacture the change at the top, and they’ve made it much more
have also affected their business. larger widths of steel components that solar-panel easy to communicate.”
“I think we’ve weathered the economic storms systems require. That could range from modifica- Business is still down from the production levels
through a team effort,” Boyd said. “I think it’s helped tions to its NiZn (nickel/zinc)-Cote line at a cost of before the work stoppage in July 2008, Jones noted.
to bring us together as a company.” about $8 million to more comprehensive upgrades At that time, the plant was turning out 7,500 tons
Still, it’s vital that Thomas Steel diversify its of its cold-draw operation that could cost as much of product a month. “Now, 4,500 is a good month,”
product line and attract new capital. “We need to as $30 million. Hartman said. he noted.
get ourselves in a financial situation where we can State inducements provided through the Ohio However, there are signs orders are on the in-
encourage and successfully attract capital invest- Department of Development are particularly helpful crease and he expects the plant to be producing at
ment,” Boyd said. “To do that, we need to get some for expansion projects or any large capital invest- least 5,000 tons by June. There are 209 hourly work-
new business in.” ment, Ryan replied. And, there are opportunities ers at the plant; down from 275 in 2007. Thomas
Thomas Steel processes specialty steel used for mid-size companies such as Thomas Steel to Steel also employs 79 salaried workers.
mostly for the commercial battery industry and the improve and expand its engineering, research and Boyd said he expects all employees to be back at
automotive industry. development capabilities with the help of YSU’s work and doesn’t anticipate layoffs this year. “I think
The battery market, which currently constitutes Science Technology Engineering and Mathematics, we’ve gotten behind that.”
36 MidAPRIL 2010 The Business Journal

Exhibit Keeps Memory of


‘I believe in the sun even when bring in a series of wood sculptures that were done
by Bill Brown, a machinist in Pittsburgh, and owned
it is not shining. I believe in God by Stanley Cohen. The sculptures evoke the feeling
even when he is silent.’ of what it must have been like for those folks in the
concentration camps,” Kessler says.
By Maraline Kubik Ten carvings are on display, beginning with “Thou

E
Shalt Not Kill: A Commandment that Our Captors
va Schloss remembers waiting for years Could Not Live By,” which depicts an image of
for her father to come home. He was a Moses, heavily bearded, holding a staff and gazing
strong and physically fit 45-year-old the beyond a burning bush.
last time she saw him. She was a young Other carvings, such as “The Long Train Ride to
girl. Surely if she and her mother could the Camp: Many of Us Did Not Survive This Ordeal,”
survive a Nazi death camp, he could too. meld the torturous physical and emotional journeys
Although it took a long time for her to accept it, those persecuted were forced to endure and brings
Schloss’ father, Erich Geiringer, and older brother, them painfully into the present with vivid images
Heinz, were among the six million Jews murdered of desperate faces and emaciated bodies. Perhaps
during the Holocaust. So was her stepsister, Anne the most powerful, “Out of the Furnace: If This Is
Frank, the Nazis’ most famous victim. Our Fate, They Cannot Take Our Soul,” depicts the
Schloss, who’s lived in London most of her adult tortured souls of victims rising above the furnaces
life, was in Youngstown last week promoting her like smoke escaping from a chimney.
books, Eva’s Story and The Promise, and dedicating Holocaust survivor Eva Schloss addresses a crowd, including While the images are horrific and hauntingly
an art exhibit at the Jewish Community Center several children, during a book signing at Barnes & Noble. surreal, there is also profound hope. The underly-
of Youngtown that opened in honor of Holocaust ing strength that enabled those who lived to not
Remembrance Day. rest of us “of the horrors of the Holocaust,” says merely survive, but rebuild their lives, families, faith
Holocaust Remembrance Day, an annual event Sandford Kessler, executive director of the Jewish and culture is clear: faith, hope and family. All are
the Youngstown community marks with a memo- Community Center. depicted throughout the exhibit.
rial service and other special events, honors those “This year, we were fortunate enough, through “My Father Will Watch Over Me: He Is Gone But
who died during World War II and reminds the Harold Davis and the B’nai B’rith organization, to He Will Give Me the Courage To Survive” depicts

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The Business Journal MidAPRIL 2010 37

Holocaust Victims Alive


a survivor held up by the outstretched limbs of his about the Holocaust in an attempt to rid the world
murdered ancestors. Similarly, “My Family Is With of hatred. “Unfortunately,” she says, reminding
Me: I Can Rise Above Any Hardship If They Will others about the atrocities “is still necessary. After
Stand By Me” depicts a skin-and-bones survivor held Auschwitz people thought we have learned our les-
aloft by his family. The message echoes throughout son and there wouldn’t be any hatred, discrimina-
the exhibit with courageous victims holding strong tion, genocides. Unfortunately we know that’s not
in “Together We Have Hope: If We Lose Our Hope the case. There is a lot of bad things happening.”
All Is Lost,” “Our Faith Will Keep Us Together: Recently, Schloss says, she heard a news re-
Life in the port about a young girl who
Ghetto Is committed suicide to escape
Difficult being bullied by her class-
But Some- mates. “I think this is really
h o w We just atrocious and we
Shall Over- have to put a stop to
come,” it,” Schloss insists.
“Pray for Bullying, she
Us To Be notes, “is how
Free: We it starts.”
Cannot Schloss’
Give Up, first book,
With Hope Eva’s Story,
We C a n published
Survive” in England
and “Salva- in 1988, de-
tion Is Our tails her life in
Hope: We Austria before
Know That the Nazi inva-
We M u s t sion, life dur-
Hang Onto ing her imprisonment at
Life – This Will Be Our Legacy.” Auschwitz, a Nazi death camp where
Finally, “Liberation at Last: This Is the Day That around the clock entire families were
All of Us Prayed For. For Many, It Came Too Late.” gassed and incinerated, and her libera-
Those who were lost and the horrors they suffered tion.
must be remembered. The Promise, Schloss’ second book,
“This is a true image of the Holocaust,” Davis fulfills the promise her father made to
observes. “You understand the pain of these people her brother when the boy asked what
just by looking at the images. It’s very compelling.” would happen when he died. “If you have
That’s why, he says, he wanted to bring the exhibit children, you will continue on in your
to Youngstown and why Schloss, who’s visited the children,” Eva says her father explained.
area four times before, wanted to take part in the Knowing the end could be near, her
dedication. brother asked, “What happens when you
“It was a very, very moving experience,” Schloss die before you have children?”
says of the first time she saw the carvings in Pitts- “Everything you do leaves something
burgh during her last visit to the United States. “It’s behind – nothing is lost as long as some-
amazing, huge carvings with people and expres- body remembers,” her father replied. The
sions. It’s unbelievable. … [It depicts the] suffer- Promise, Schloss says, keeps her brother,
ing of the Jewish people and many, many people, Heinz, alive.
groups of people and the expression on every face Images of the Holocaust, which also
is so amazing and so moving and so exceptionally includes concentration camp liberation
well done…” photos collected by the late Samuel
Schloss has devoted much of her life to speaking Zoldan, runs through April 23. Admis-
at schools, synagogues and churches teaching others sion is free.

Wood carvings by Pittsburgh artist Bill Brown hauntingly capture the pain of those persecuted during the Holocaust. Ten
carvings and a collection of photographs taken during the liberation of the death camps are included in the exhibit.
38 MidAPRIL 2010 The Business Journal

���������������������������������������������
Leading the Way Congratulations to
Dr. Ronald Volpe and
Advance your career
with an MBA degree
Kathleen Mumaw for �� Consulting projects for regional businesses
receiving the Best Paper Award from � Outstanding faculty committed to teaching
the American Society of Business � International study tours
and Behavioral Sciences for the paper � Classes meet one night per week
titled “Financial Literacy and the Sub �� Managerial perspective
Prime Mortgage Crisis.” The paper
was accepted for publication by the
����������������������������������. ������������������������ :
����� Monday, April 26 at 5:45-6:30 p.m.
Good Luck to our Integrated Cafaro Suite, Williamson Hall
Marketing Communications
(IMC) Campaigns team as they Thursday, April 29 at 5:45-6:30 p.m.
Accounting Students Place
compete in the American Advertising
Federation’s National Student Cafaro Suite, Williamson Hall
First at Regional Competition Advertising Competition with their
IMC campaign for State Farm. To make a reservation or learn more about the
From left: Matt Pollock, Ryan Garman, and Tarik MBA program, call Monique Bradford, MBA
����������������������������������������������������
����� Coordinator, at 330-941-3069 or send her an
����������������������������������������������������� Dr. David E. Stout recently email at mrbradford@ysu.edu. For additional
��������������������������������� �������������������������������Cost information, go to ������������
����������������������������������� Management: A Strategic Emphasis,
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Hill/Irwin.

ROTARY
The YOUNGSTOWN

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Have you been searching for a way to make
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a difference in your community? Maybe it’s
time to discover what Rotary is all about.
Stop by for lunch. The Rotary Club of
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PM at The Youngstown Club, 5th Floor Com-

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merce Bldg. Downtown. For more informa-
tion call the Rotary Office at 330-743-8630.
The Business Journal MidAPRIL 2010 39

YSU Students Find Employers Are Hiring


Accounting, engineering grads company in the United States,” was looking for training program, on-the-job training continues
in demand at job expo. students to be management trainee candidates, said
regional trainer Scot Henry.
for a year.
Where CVS was looking to fill management posts
He was looking for students who have helped in eastern Ohio, western Pennsylvania and the pan-
By Dennis LaRue
put themselves through college by working retail, handle of West Virginia, Wells Fargo Financial was

S
ince the recovery began, despite the reluctance business majors in general and marketing majors looking to fill vacancies in its office in Canfield, said
of employers in the private sector to hire, in particular. A background in accounting is a plus, its credit manager, Scott Loehrke.
some jobs are out there – more so in the Henry said. Wells Fargo, he elaborated, promotes from within
public sector – and many college students are eager While CVS has a formal 90-day management- See JOB EXPO, page 40
to fill them.
The 50 employers at the spring Job Expo at
Youngstown State University April 7 were looking
for students who can begin work almost immediately ��������������������
in part-time positions as well as those interested in
careers after they graduate this spring or summer.
They were also discussing internships with juniors
and seniors who want one this summer and next
fall.
Public accounting firms Hill, Barth & King LLC
and Packer Thomas vied with the Internal Revenue
Service to talk to accounting majors.
The president of Panelmatic Inc., Richard Leach,
wanted to talk to engineering majors, whether
mechanical, electrical or chemical. He was also
interested in students pursuing associate degrees
in engineering technology.
The Armed Forces wanted to talk to graduating
���������������������������
seniors about military and naval careers and their
Officer Candidate School programs.
��������������������������
The Social Security Administration has hired phi-
losophy majors and music majors, said a supervisor
����������������������������
in its Youngstown office, Al Baltes. �������������� ������������
“We don’t pigeonhole,” he said. “We need ser- ���������������� ��������������������
vice representatives and claims representatives. Our ���������� �������� �������� ���������� ���� ��������� ��� ������ ���� ������ ����� ������� �������
jobs are diverse; we work with people from diverse ������������ ����� ���� ���������������� �� ��������� ������� ������ ���� �������� �������� �����
backgrounds; we’re looking across the board for ����������� ������� ����� ������ ��� ���� �������� ��� ����������������������������������
�������� ��� ����� ��� �������� ������ ������ �����
people who can handle retirement and disability �������������������������������������������������
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���� ��� ����� ��������� ��� ���� ���� ����� �������
[claims].” �������������������������������������������
�� ������ ����������� ��������� ��������� ���
A primary qualification, he said, is “You’ve got ������ �������� ������ ��� ������� �� ����� ����� ���� ������ ������� �������� ������ ��� ���� ����� ���
to like working with the public.” ��������� ��� ��������������� ������ ��� ���� ���������������������������������������
�������� ��������� ����� ����� ����� ������� ��������
InfoCision, which operates call centers, was ��������������������������������������������
������� ���� ����� �������� �������� ���� ���
��������������������������������������������������
looking for college graduates interested in becom- �����������
�����������������������������������������������
ing program supervisors to train its employees who ���������������������������������������������� ����������������������������������������������������
man the phones. ������������������������������������������������ ����� �������� ����� ����� ������ ����� �� ���� �������
��������������������������������������������������� ���������������������������������������
Giant Eagle was recruiting part-time employees ������������������������������������������������
to stock shelves, man cash registers and work in
delicatessen and prepared-foods sections. The su- ���������������������������������������� ������������������������
permarket chain promotes from within, explained ���������������������������������������� �������������������������������������������
field recruiter Sheri Snedecker, and has found that ����������������������������������������� ��������������������������������������������
���������������������������������������� ����������������������������������������
employees who start at the bottom and work their ����������������������������������
��������������������������������������������
way up make the best store managers. ��������������������������������������� ����������������������������������������������
Of the students who approached the Navy booth, �������������������������������������� ���������������������������
����������������������������������������������� ����������������������������������������
said Lt. Robert Rood, a medical officer recruiter, 80% �����������������������������������������
��������������������������
fell within the weight standards for their height and ���������������������������������������� ������
about half of those he talked to were women. (YSU ���������������������������������������� ����������������������������������������������
has a nursing program.) ���������� ���������������������������������������
������������������������������������������ ����������
To be considered as a Naval medical officer, a
person must have a baccalaureate, be a U.S. citizen,
have no physical disabilities and no criminal record.
Except for medical officer recruits, the maximum
age to enroll is 29 and most who agree to become
officers have a five-year commitment.
Depending on the position, it can be as few as
three or run as long as nine, Rood said. �������� �������
CVC Pharmacy/Caremark, which describes itself �������
������������������������������ ������������������������ ��������

as “the only fully integrated pharmacy health care


40 MidAPRIL 2010 The Business Journal

Job Expo: YSU Students Find Employers Hiring


From Page 39 time for Mary Kay can help students put themselves
and is seeking candidates who want to sell financial through school.
services, especially mortgages and auto loans. “A A college degree is not required to sell cosmetics,
business degree with an emphasis on sales” describes the company notes. Many who work full-time for
the attributes he’s looking for. the cosmetics concern earn more than they would
As is usually the case, as teachers and nurses,
Clear Channel Radio, The 50 employers at the spring Job Expo at McKendry said.
Boardman, had a booth With her at the expo
at the job expo. And as Youngstown State University April 7 were was Melissa St. Thom-
usual, it “had no open- looking for students who can begin work as, a music major who
ings but the FCC [Federal almost immediately in part-time positions will graduate in May. St.
Communications Com- as well as those interested in careers after Thomas began with Mary
mission] requires that Kay last fall, and she ex-
we attend four a year,” they graduate this spring or summer. pects being a consultant
explained Thomas John. will supplement her earn-
“In my 17 years, I think there was one time we had ings playing the flute and giving flute lessons.
an opening,” he said. The Mary Kay booth was unusual in that while
On the Clear Channel Web site is a list of all its most companies at the expo accepted resumes, other
openings worldwide, John said, but in the Mahoning representatives directed interested students to visit
Valley, employment has fallen to 41 from 82 because their Web sites and apply online.
technology allows the network to increasingly use And even students that companies inform of their Giant Eagle recruiter Sheri Snedecker says the grocery store
recordings instead of human beings. interest will often find they’ve taken only one step. needs part-time employees to stock shelves, man cash registers
At the Mary Kay Cosmetics booth, future execu- At Panelmatic, for example, candidates undergo a and work in delicatessen and prepared-foods sections.
tive sales director Betty McKendry, a former teacher, five-hour battery of tests conducted by psychologist The lower cost of living in the Mahoning Valley
was having interested students – all women – fill Doug Crush, Leach said. And once they are offered a means most who stay here would start out $5,000
out applications to become consultants. The flexible position, they attend “Panelmatic University.” to $10,000 less a year than if they were to work in
work schedule Mary Kay offers proves attractive Most companies were reticent to say what the Pittsburgh, New York or Chicago.
she said. starting compensation was for new hires. “We’re And this includes the Social Security Adminis-
Working for Mary Kay can become a lucra- competitive” or “We’re competitive with our indus- tration and IRS, not just a firm such as Panelmatic
tive career after graduation, McKendry added, as try” were the most frequent first responses. Factored where Leach mentioned a difference of $5,000 if
evidenced by the 13 Mary Kay pink Cadillacs she’s in to how much new hires would be paid was where a candidate stays here rather than Houston or St.
been awarded during her career. And working part- they would be assigned. Louis, Mo.

���������� ������������������
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The Business Journal MidAPRIL 2010 41

Ruling Gives Boost to $5B Baard Project


By Jeremy Lydic
Campaign spokesman, Nachy Kanfer. While the this plant is a financial disaster.”

A
judge’s ruling on a challenge to a federal Corps discussed “the positive impact of coal min- Baard plans to hire up to 4,000 construction
building permit is good news for Baard Energy ing when it comes to employment,” it needed to workers to build the plant over five years. Once up,
LLC and helps put some steam in the engine also discuss any potential negative environmental it will employ more than 400 to operate the plant.
of the $5.5 billion project, executives say. impacts. The club will likely try to appeal the judg- The plant is designed to use the Fischer-Tropsch
On March 31, Judge Donald C. Nugent of the ment, he said. synthesis process to produce 52,000 barrels per day
U.S. District Court for Northern Ohio threw out a “We strongly disagree with the court’s ruling, of ultra-clean diesel and jet fuel, as well as naphtha,
lawsuit by the Sierra Club, based in San Francisco, and we are currently reviewing our options,” Kanfer a low-octane gasoline to be used as a fuel in the
and the Natural Resource Defense Council from continued. “We will continue to make the case that chemical industry.
New York.
The plaintiffs accused the U.S. Army Corps of
Engineers of failing to adequately assess the environ-

SKILLED PROFESSIONALS.
mental impacts of Baard’s proposed coal liquefaction
plant at 16 School Road, Wellsville.
The court found the claims unfounded, and in

PRODUCTIVE RESULTS.
a prepared statement released April 6, the CEO of
Baard, John Baardson, applauded the decision. Baard
is headquartered in Vancouver, Wash.
“These disruptive activities only serve to delay

I
the creation of thousands of jobs and hundreds of
millions of dollars of investment in Ohio,” Baardson f you care about quality – commit The Builders: Teamwork. Safety. Manpower.
said. “In this case, the U.S. Army Corps spent more to using the best contractors in
than a year scrutinizing our application before is- this region’s construction industry: Choose Smart. Choose the Builders.
suing our permit, and now a court has determined Members of The Builders Association of

THE UILDERS
that the claims of the NRDC and the Sierra Club Eastern Ohio and Western Pennsylvania.
are warrantless.”
The lawsuit is one of three the environmental We are skilled professionals who offer
A S S O C I A T I O N
groups filed in 2008, challenging the permits issued productive results. S K I L L E D P R O F E S S I O N A L S . P R O D U C T I V E R E S U LT S .

earlier that year. They include the Corps’ 404 fed-


eral wetlands permit, National Pollutant Discharge We are veteran craftsmen who complete To obtain a list of association
Elimination System permit (NPDES) and air quality jobs on time, on budget and in a members please call 330-539-6050
permits issued by the Ohio Environmental Protec- customer-friendly manner. or visit our website at:
tion Agency. www.TheBuildersOnline.com
Because the lawsuits would be included in the We support the local construction
U.S. Department of Energy’s risk analysis of the industry with training and
project, Baard withdrew its application for $2.5 resources so that our project
As
billion in funding through DOE’s loan guarantee owners get skilled, expert our n k about
in
program until the suits were resolved. Should the workmanship. Every day. Cu e-poin
other lawsuits favor Baard, Baardson said, “we could Bill o stomer t
f Rig
hts!
be reopening these discussions.”
Decisions such as the one regarding the federal
permit also help to “promote the cleanliness of the
science,” and to move things forward with financ-
ing, Baardson said. He hopes to have financing
secured this summer, and possibly break ground
by fall, he said.
“We’ve got great interest in this project,” said
Steve Dopuch, a vice president of Baard. “And we
still plan to proceed.”
Despite the ruling, the environmental groups will
continue to oppose the project. In their suit, the
NRDC and the Sierra Club argued the Corps didn’t
perform its own evaluation of the effects of emissions
the plan is likely to produce, instead relying on data
in Baard’s clean air application with the Ohio EPA.
Nugent said the Corps could legally do so under the
rules of the permit.
“The effects of the facility’s operations are clearly
separate and distinguishable from the effects of
filling the wetlands, which were the subject of the
permit request,” Nugent wrote. “The Corps clearly
considered all of the evidence properly before it,
even if it did not interpret that information in a
manner consistent with the plaintiffs’ beliefs and
interpretations.”
The Sierra Club disagrees, said its Beyond Coal
42 MidAPRIL 2010 The Business Journal

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Thanks to all of our employees


for helping us achieve this honor THREE years in a row.
At Packer Thomas our employees are our most valuable asset. We provide a work environment
where innovation is nurtured, achievement is rewarded, and respect for individuals is honored.

P ROVEN T RUST � P ROVEN V ALUE � P ROVEN R ESULTS


Youngstown, Ohio � New Castle, Pennsylvania � www.packerthomas.com � 1-800-943-4278
The Business Journal MidAPRIL 2010 43

I
n these tough economic times, dining noodle and tomato basil – both quite flavorful. en. (It isn’t likely to make the Colonel jealous, but
out has become a casualty of war for Entrees include baked ham, stuffed cabbage, it’s tasty all the same.) Other choices are meatloaf,
pork and sauerkraut, pizza, rigatoni with red sauce, sirloin steak, smoked kielbasa, chicken Florentine,
many folks, including our search team. build-your-own tacos and fried chicken and some chicken a là king over biscuits and hot sausage with
But we’ve found a way to eat to our of the tastiest chicken wings anywhere. Among the peppers and onions.
hearts’ content without destroying our accompaniments are mashed potatoes with beef The day of our visit, we watched a chef carve
or chicken gravy, sweet potato casserole, spiced generous slices of roast beef. Sides are plentiful
budget – buffets. apples, stuffing, macaroni and cheese, cabbage and here too, although the entrée options are so entic-

W
noodles, rice pilaf, green beans, mixed veggies, ing that we didn’t bother with much except corn on
e admit we never used to be big fans of the
redskin chunks and baked potatoes with optional the cob and a half baked potato topped with cheese
all-you-can-eat joints, first of all because
warm cheese sauce. and bacon.
what happens at the buffet stays at the
We do advise passing on the green beans. “They Dessert was almost out of the question, but we
buffet – no doggie bags allowed – so forget about
taste like they’ve been stored in an institutional-sized sampled anyway. Frozen yogurt joins chocolate and
tomorrow’s lunch. Also, buffet fare can be rather
can for 20 years,” one team member griped. But the vanilla soft-serve ice cream, and toppings include
bland, so we end up with just two or three worth
rest more than made up for it – unusually tender and hot fudge sauce. Warm cherry and peach crisps are
paying for. Happily, recent experience has made be-
moist rice pilaf, redskins swimming in butter and delicious, and the lemon pudding was so tart that
lievers out of us. In fact, we’ve made return visits to
flavorful mac and cheese. it made us pucker. But we had to pass on brownies,
all the buffets here, starting with CiCi’s Pizza.
As for dessert, ah, where to start? A soft-serve apple lattice pie, cheesecake and chocolate cake with
As a specialty buffet, the menu is somewhat
ice cream machine spits out vanilla and chocolate, frosting so dark it looked like licorice.
limited, but it’s hard to imagine anyone going home
and add-ins include confetti sprinkles and sauces. Buffet Buffer: Avoid long lines by stopping half
hungry. Nor will you go home broke; unlimited buf-
After that come brownies, gingerbread, cheesecake, an hour or so before or after the usual lunch and
fet access is $4.99 for adults (beverages are extra).
strawberry shortcake, cookies, pudding and a few dinner hours. Another tip we picked up here: If
Since pizza is the big attraction, kids tend to love it
fruits such as pineapple and melon. you arrive 15 minutes or so before the dinner hour
here; an arcade game room keeps them entertained
Buffet Buffer: Filling your plates with small begins, you’ll pay the lunch price but still be there
while mom and dad (or in our case, grandma and
amounts of each item to start with minds both waist to chow down on the dinner items when they’re
grandpa) polish off third or fourth helpings.
and waste – if you find something you want more added.
Pizza possibilities range from pepperoni to Ital-

L
of, you can always go back. And, eat slowly. It isn’t
ian-style sausage to ham and pineapple (which is ast up was the Golden Corral, and the minute
kosher to spend an entire afternoon in a booth, but
surprisingly good). CiCi’s “Signature” line includes we walked in the door, we knew this isn’t your
no one will throw you out just because you’re a
buffalo chicken, spinach alfredo, macaroni and father’s buffet. Prices are comparable to the
leisurely eater.
cheese, pepperoni jalapeno and more, depending others – lunch costs $7.29 for adults and dinner is
on day and location. Except for a deep-dish ver- $9.89 – but after we laid eyes on the salad bar alone
sion, the crust is on the thin side and filled with In Search of:

Bountiful
our jaws dropped and we didn’t close them for at
delicious spices. least another hour except to chew.
We had seconds of the veggie pizza with green The experience here is absolutely overwhelming,
peppers and tomatoes and the pepperoni and sau- starting with the enticing smells of grilled-to-order
sage. Pizza rolls, which consisted of pepperoni and
cheese sandwiched between layers of thin pizza
crust, were delicious as well.
A salad section features fresh chopped greens and
spinach, with a variety of toppings such as cherry
Buffets
By Monnie Ryan
steaks, chicken, salmon steaks and burgers. At the
expansive salad table, we sampled seafood,
macaroni, Cajun and “regular”
potato salads and deviled eggs; to
our greens, we added baby shrimp,
tomatoes and black olives and at least three different artichoke hearts, chunks of grilled
dressings including bleu cheese. We also tried the chicken and beef and bleu cheese
yummy chicken vegetable soup filled with the obvi- crumbles. After that came tastes of Tim-
ous plus curly pasta – the latter of which is available berline chili (wonderful), chicken noodle
as an entrée with a marinara sauce that won’t scare soup and clam chowder (ditto).
any real Italian chef, but it’s quite tasty. Don’t miss Except for tasting a delicious jalapeno cornbread
the garlic bread with cheese – lip-smacking good! muffin, we avoided the huge rack of breads and rolls
The dessert bar has just three items: Apple cin- – instead trying to narrow our entrees to a manage-
namon “pizza,” chocolate fudge brownies and cinna- able level while circling around do-it-yourself tacos,
mon rolls. The brownies are totally decadent, dusted spaghetti and sauce, meatballs (standard and Swed-

G
with powdered sugar. Then we tasted the cinnamon enerally speak- ish), bourbon chicken and fried rice and beef with
rolls. Frosted, oozing with sugar and cinnamon, they ing, kids love peppers and onions. After that came pulled pork
were irresistible. buffets – where (with straight-from-the-bayou flavor), meatloaf, pot
Buffet Buffer: Along the way, we picked up some else can they eat only the food they roast (fork tender), cheeseburgers, chopped sirloin
tricks for maximizing the buffet experience. Most want and no one insists that they clean their plates? steaks, lasagna, fried and baked chicken and pizza.
important, scope out the joint before anything goes Hometown Buffet is a favorite of two of our We couldn’t think of a single vegetable that had been
on your plate; you can’t possibly try everything no grandkids, and we like it too; adult prices are $7.99 left out – right down to fried okra, broccoli and garlic
matter how long you dawdle. and $11.39 for lunch and dinner, respectively, and mashed potatoes.
beverages are included. We didn’t even consider dessert until we let what

K nown for grilled meats and seafood, Ponder-


osa serves up specials that bundle a steak or
shrimp with what they call the “salad bar” at
quite reasonable prices. Buffet-only trips, though, go
for $6.59 for lunch and $9.59 for dinner for adults,
If we’re not careful, we could fill up at the salad
bar alone. It’s nice to have fresh spinach that’s not al-
ready swimming in Caesar dressing; cottage cheese,
broccoli-bacon salad are other faves. But nothing
we’d already consumed settle a bit. Even then, we
couldn’t muster up much beyond eyeballing the awe-
some array that included cherry and apple cobbler,
German chocolate cake (moist and delicious), blue-
beats the seafood salad – small seashells, sliced berry pie (delicious as well), and oodles of cookies
plus beverages. celery and crabmeat (albeit artificial) in a delicious and other decadent-looking sweet treats. We didn’t
The salad bar has plenty to choose from. Maca- creamy sauce. Add-ins for the greens include large walk out of this place – we waddled.
roni, potato and pasta salads and cole slaw join the sliced raw mushrooms, hard-boiled eggs, bacon bits Buffet Buffer: Keep your appetite in check by
requisite head lettuce and Caesar greens, and top- and croutons. Three soups are the order of the day picking a table or booth furthest away from the food,
pings include hard boiled eggs, beets, ham, chick – the vegetable beef is particularly good. where you’ll be less tempted to pass by the tables of
peas, shredded cheddar and tomatoes. Generally, two Entrée possibilities start with a build-it-yourself other diners and hear them whisper, “There he goes
soups are on the menu; on this day, it was chicken taco bar, pizza, spaghetti and sauce and fried chick- again – what a pig!”
44 MidAPRIL 2010 The Business Journal

Frangos Mulls Student Housing for Wick Building


City seeks cleanup funds for Frangos Group of Cleveland, has developed into up- Partners Environmental Consulting Inc., Cleveland,
scale apartments. The Frangos Group owns several to prepare an application for Clean Ohio funding to
Erie Terminal project. parking lots and buildings downtown, including the help pay for remediation of the structure.
Realty, Wick and Erie Terminal buildings. Cleanup could cost $100,000 or more, said David
By George Nelson
The Frangos Group acquired the Erie Terminal Bozanich, city finance director. Youngstown is seek-

L
ou Frangos is rethinking his plans for the Wick building in 2007 from the city of Youngstown, with ing the Clean Ohio funds on behalf of the Frangos
Building and may offer student housing rather plans to develop the building to accommodate Group. Bozanich expects the city to submit its appli-
than upscale apartments for professionals. demand for near-campus housing for students at cation for the funds by the third quarter, with a pos-
Five apartments have been leased in the Realty Youngstown State University. The city’s Board of sible decision on an award by first quarter 2011.
Towers building, which Frangos’ company, The Control approved a $6,500 contract April 1 with The opening this fall of the new building for the
Williamson College of Business Administration,
between YSU’s main campus and downtown, will
lead to Erie Terminal’s “successful conversion“ to
student housing, he predicted.
The company is “re-envisioning and exploring
all options” regarding the Wick Building, Frangos
wrote in an e-mail. Before moving forward on the
Wick Building, which had been slated for develop-
ment into upscale apartments, “We first need to get
the Realty apartments to an 80% occupancy level to
show the lenders that there is demand for housing
to be able to obtain financing,” he said.
Because of delays in opening the Realty Build-
ing apartments last year, the company missed the
best months for leasing – June, July and August,
he said.
Student housing remains “the most viable option”
for the Erie Terminal, and once a final determination
is made and cost estimates are complete, he will seek
financing, Frangos said. While the bank-lending
environment remains uncertain, he is optimistic
that his company can secure financing and complete
the project.
“Because of the need that YSU has for housing,
student housing is definitely on the table” for the
Wick Building, he affirmed.
Meantime, the level of activity has increased ten-
fold for apartment and commercial space showings
at Realty Towers, Frangos said.
“We continue to be optimistic about our invest-
ments in Youngstown and the progress and the
success the city has had in attracting new develop-
ment,” he remarked.
Sarah Lown, Youngstown development incentive
manager, said the city is trying to get Clean Ohio
staffers to look at the Erie Terminal building. Its
“long-term future is hopefully some YSU-related
use,” she said. “It’s still in the early says of planning,
so we’re exploring all of our options.”
The Frangos Group secured historic preservation
tax credits for redevelopment of the Erie Terminal
and Wick buildings; they expire within the next two
years. “So we’re under the gun to do something,”
Lown said.
Frangos has at least one happy tenant at the
Realty Towers, attorney and businessman Michael
Morley.
“It’s been great. We’ve loved it,” he said. Proximity
to downtown attractions including the Youngstown
Symphony, stage theaters, the YMCA and restaurants
and nightspots “has made for a fun and a convenient
lifestyle,” he remarked.
Morley agreed that the months of April, May and
June are “critical” for leasing the apartments.
“I’ve noticed considerable increased traffic in
recent weeks,” he said. “We have two friends who
are looking right now.”
The Business Journal MidAPRIL 2010 45

©2010 Porsche Cars North America, Inc. Porsche recommends seat belt usage and observance of all traffic laws at all times. Optional equipment shown is extra.

Legendary Porsche performance with four passengers.


We’re definitely defying the laws of something.
Armando's
(877) 533-1944
4340 Boardman-Canfield Road
Canfield, OH 44406
armandos.porschedealer.com

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46 MidAPRIL 2010 The Business Journal

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The Business Journal MidAPRIL 2010 47

Research: Spurs Business


From Page 1
health,” he says. “If it just stays in the ivory tower,
then it doesn’t do any good.”
Ryan, who sits on the House Appropriations
Subcommittee on Labor, Health and Human Services
and Education, toured Kent State’s biomedical labs
in Cunningham Hall April 6. The congressman also
met with faculty to hear firsthand how stimulus
funding has helped further research efforts at the
university and how that research could affect eco-
nomic development in the region.
“We’ve developed intellectual property that con-
nects what we do here to clinical work,” says James
Blank, chairman of the biological sciences depart-
ment at Kent.
The 3-D stereoscopic imaging system, for ex-
ample, has the capability of displaying detailed im-
ages of the brain, showing not only arteries, blood
vessels and nerves visible in a traditional CT Scan
or MRI, but what is behind this network inside the
most complex organ of the human body. “With this
3-D imaging system, you can see blood vessels that
Rob Clements, associate professor, biological sciences, right, and James Blank with a 3-D image resulting from their work.
otherwise would be obscured in a two-dimensional
image,” he says. world. “We’re doing some marketing in China,” he The study also showed that faculty research over
Neurophysicians can then pinpoint with more reports. The system is being adapted to accommo- the last eight years has led to 109 active patents
accuracy developmental problems, trauma or long- date game systems so that enthusiasts can experience and 24 licenses that have generated $3 million in
term effects on the brain related to diseases, Blank video games in 3-D. licensing income. And, 16 different startup com-
relates. The Oak Clinic in Green, Ohio, near Akron, Among the initiatives under development are $2.7 panies have been directly attributed to endeavors
is using the technology to better diagnose and treat million in funding for new sensor technology that at Kent State.
patients with multiple sclerosis. “MS is a very ex- could be applied to identifying levels, and the nature External funding for research initiatives at Kent
pensive, very disabling disease,” he says. With these of, pollution in the environment, Blank says. have also climbed since the middle of the decade. In
instruments, researchers can better diagram the “We’re able to determine the source and levels of 2005, Kent received $25.4 million in external fund-
brain and thus provide a more thorough diagnosis contamination” through this new technology, he re- ing. In 2009, that number hit $46.1 million.
early on. lates. Moreover, the program would be used to train The university has also reaped the benefits of
Selling these ideas can prove challenging when doctoral students not only in the sciences but in the federal stimulus dollars as part of the American
dealing with a medical community trained and com- business disciplines on how to develop intellectual Reinvestment and Recovery Act, or ARRA. John
fortable in using accepted research and methods of property and take these ideas to market. West, vice president of research at the university,
treatment. “It’s going to take some time,” he said, The impact KSU has on the economy is nearly reports that Kent State secured $5.5 million for
noting that such devices are bound to change how $2 billion a year, according to a study conducted various projects that led to the creation of between
physicians view the brain and other organs. by Economic Modeling Specialists Inc., which 75 and 100 jobs.
Ryan says such research could prove vital for examined the role the main campus and its seven Ryan says programs such as the Institute for
combat veterans who suffer post-traumatic stress regional campuses play in the 12-county area. Of Clinical and Translational Research, or ICTR, a part-
disorder. “This could have a long-term impact,” that impact, $292 million is related to Kent State’s nership between Kent and Summa Health Systems in
he states. business, employment and research endeavors. Akron, landed $750,000 in ARRA funds to support
Lefton also sees this as a way to better understand The most visible of the private enterprises emerg- its efforts to bring research to applicable cases in
neurological disorders such as autism and children’s ing from Kent State are associated with the Glenn traumatic stress and geriatric mental health.
behavioral health. “It’s a public health issue, espe- H. Brown Liquid Crystal Institute. Three companies, “The general appreciation for science has really
cially kids’ health,” he says. Kent Displays Inc., Alphamicron Inc. and Crystal changed,” Ryan told a group of about 25 faculty
And, Blank says, there are opportunities for such Diagnostics Ltd. have associations with the institute members. “The work that you’re doing and what
technology to be marketed outside the medical and the university. you’re studying will have an impact on all of us.”

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48 MidAPRIL 2010 The Business Journal

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The Business Journal MidAPRIL 2010 49

BuildingBetterBusiness
The Bottom Line Is Bottom Line
Your marketing department increase tension among colleagues – from C-level heading in that direction, celebrate.
executives to the maintenance crew. If you get too Celebrate the big; celebrate the small. Celebrate
should be in the forefront, big for your britches, even though you are getting the birthdays, and lift up the smallest of efforts if it
not in the background. results, you’re not leading well.
Great leaders get results, but they share the results
improves profitability, motivates the team or brings
the team together.

I
and help others discover how to get results, too. It’s easy to forget to celebrate when you’re work-
n this down economy, the most important
ing in survival mode or simply trying to slow the
word for any business is profit. Now more than ROI Celebrates bleeding. And although those might be reasonable
ever, marketing executives and other people in
The current economic climate is challenging, excuses, there is really no reason not to celebrate,
management must be concentrating on the bottom
sure, but it’s important to remember that whether smile, and help your team stay focused on what
line.
the bottom line is what you want it to be or you’re can be done.
Priority No. 1 on everybody’s agenda must be
protecting the company. The marketing department
should be in the forefront, not in the background.
Return on Investment Is Boss
Look at the line items of your marketing budget
Tale of the Little Red Hen
daily, and constantly measure the results of each
channel or tool in your marketing mix.
If you don’t continuously review your distribu-
tion of media buys, you’re probably in trouble.
O nce upon a
time there was
a Little Red Hen
who owned a wheat
field. “Who will help
time to work on your important opportunities, but
you will also help others on your team learn new
skills. Obviously, The Little Red Hen didn’t have
the skills to do this but you can develop these skills
and do a much better job as not only a leader but
Consider rethinking all placements and be sure to
ramp up your Web placement and search-engine me harvest the wheat?” as a teacher.
optimization efforts. she asked. • Delegation helps the people beneath you
“Not I,” said the pig. grow in an organization and thus pushes you even
ROI Is King “I don’t know how.” higher in management. It provides you with more
Your company is in business to do two things: “Not I,” said the cow. time, and you will be able to take on higher-prior-
provide a product or service to an audience, and “I’m too clumsy.” ity projects.
make money (and probably not in that order). The “Not I,” said the dog. • Delegate whole pieces or entire job pieces rather
further away any team gets from adding value to “I’m busy with some than simply tasks and activities. This method makes
the bottom line, the greater the risk it runs of being other things.” it more important and interesting to the staff and
downsized. Value is the key. So the Little Red Hen allows them to see how they completed an entire
By Pat Rose
did it herself. job.
ROI Rules BBB President
“Who will help me • Clearly define what outcome is needed, then let
The departments that make money for the com- grind the wheat into flour?” she asked. individuals use some creative thinking of their own
pany in a down economy are far less likely to suffer “Not I,” said the pig. “That’s another vocation in to arrive at the desired outcome. You may discover a
cuts than other, less-productive teams. They rule which I’m untrained.” “diamond in the rough” among your staff who can
because they deliver. But there are rules. “Not I,” said the cow. “You could do it much become invaluable to you and your company.
Advertising and marketing departments tend to more efficiently.” • Never underestimate a person’s potential.
be more creative than analytical – just the opposite “Not I,” said the dog. “I’d love to, but I’m in- Delegate slightly more than you think the
of most other teams in a company. volved in some matters of greater urgency. Some person is capable of handling. Expect them to
If small or midsize companies are to be effec- other time, perhaps.” succeed, and you will be pleasantly surprised
tive, executives will need to focus on financials So she did it herself. more often than not.
and develop a plan with the rest of the team. But Needless to say, she got the same answers • Don’t completely abandon your respon-
don’t count them out for providing good input into when she asked for help making the bread sibilities for the project. Decide with your
marketing. You just might find a gem with real for her dinner party. So she did it herself. staff what monitoring and measurement
creativity talents from one of the “bean counters” The evening of the dinner party, the procedures to use so you can stay in the
at your company. Little Red Hen had nothing to serve them loop and judge progress of the project.
And that is key: Involvement breeds commit- except bread. She had been so busy doing It would be a big management mistake
ment, so don’t be afraid of involving the right team work that could have been done by others that she to completely ignore the project that YOU are still
members even if you might typically not involve never got around to cooking the other food, or pre- responsible for. It is in your best interest to delegate
them in planning. It’s a great time to grow closer paring dessert or even setting the table. wisely. Keep your finger on the project but not nec-
as a team, and definitely a time to get all the smart The evening was a disaster and she lived unhap- essarily in it. Using these simple guidelines, your
thinking possible – each team member’s area of pily ever after. dinner party should be a huge success and your staff
expertise – on paper. MORAL: A good leader will find a way to involve can feel a part of that success.
others to the extent of their abilities. To do the job
ROI Serves yourself is the “Chicken” way out! WATCH THE BETTER BUSINESS REPORT every Thursday on
Recessions and cutbacks put pressure on and can Effective delegation will not only give you more the BusinessJournalDaily BUZZ.
50 MidAPRIL 2010 The Business Journal

Auto Dealers See Jump in March Sales


‘Best month’ since Cash for most new and used vehicles during March with
250. The dealership also sold the most new vehicles
We wish we had a little more of the hot crossovers
and SUVs,” Greenwood says.
Clunkers, Greenwood says. – 131.
“It’s the best month we’ve had since Cash for
Greenwood reports he’s getting inundated with
questions from customers about the Chevrolet
Clunkers,” says Greg Greenwood, president of Cruze, the small vehicle that will begin production
By Dan O’Brien
Greenwood Chevrolet. Cash for Clunkers was the in Lordstown in August.

A uto dealers in Mahoning, Trumbull and


Columbiana counties report sales of new
vehicles rose 11.4% during March, the first
monthly increase for area auto sales in more than
a year.
government program that awarded vouchers of up to
$4,500 to consumers who purchased a new vehicle
and turned in older, less fuel-efficient models. The
program ended in August.
“Compared to a year ago, there’s been a sub-
Sardello Buys Vacant Delphi Plant
CORTLAND, April 9 – Sardello Inc., a supplier of remanu-
factured diesel-engine components for the marine,
truck and rail industries, says there are no immediate
The Automobile Dealers Association of Eastern stantial increase in overall traffic, credit availability plans to occupy the former Delphi Corp. building it now
Ohio reported April 8 that new vehicle sales stood and then ultimately our combined unit deliveries,” owns. “We bought the facility looking ahead for the next
at 1,833 units during March compared 1,645 during Greenwood says.
20 years,” said Eric Statler, general manager.
the same period in 2009. Fairway Ford, Canfield, sold the second-most
Sardello operates a 48,000-square-foot plant in
Sales of new vehicles for the first three months of new vehicles during the month with 44, while Taylor
Hopewell, Pa., and a 72,000-square-foot plant in Dar-
the year are still lower than the same period in 2009, Kia, Boardman, posted the third-highest sales of new
lington, Pa. Sardello purchased the former Delphi plant
but just by 1.6%. Area dealers report 4,043 new cars cars with 36. Rounding out the top five were the
from DPH Holdings for $2.2 million. DPH Holdings Co.
and trucks were sold during the first three months Honda Store with 87 new sales and Preston Toyota,
of 2010 compared to 4,109 vehicles sold through Boardman, with 84. is the entity formed in Delphi’s bankruptcy reorganiza-
March in 2009. The Chevrolet Malibu proved to be the best-sell- tion to own certain assets and liabilities.
Combined sales of new and used vehicles also ing model in the Mahoning Valley, according to the Statler said there are no plans for the Aliquippa-
rose 1.7% for the month, with dealers reporting trade group’s report, with sales of 204 new units. based company to expand into the former Delphi plant
they sold 5,940 vehicles compared to 5,839 in “Malibu is really, really hot right now,” Green- in the near-term. His office has been inundated with
March 2009. wood confirms. calls from this area inquiring about possible jobs. “The
To date, sales of new and used vehicles fell from Sales of the Chevrolet Cobalt, the model pro- phones have been ringing off the hook,” he said. “But
15,196 through the first three months of 2009 to duced at General Motors Co.’s Lordstown Complex, like everybody, our business is down.”
14,245 during the first quarter of 2010, a drop of were off during March because of a power steering The plant here holds about 151,000 square feet
6.2%. recall earlier in the month. of manufacturing space and was formerly used as
Greenwood Chevrolet of Austintown sold the “We’ve been challenged with inventory levels. Delphi’s plastics-injection molding center.

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The Business Journal MidAPRIL 2010 51

TIPS FOR CLIMBING THE CAREER LADDER, COMPILED BY MONNIE RYAN

Getting Ahead
Keep Resume Fluff-Free
Expert advises what its bargain-basement CEO as if he or
to leave in, leave out. she were a superstar, investors might
conclude he is a superstar and share
First impressions count – a lot prices might jump.
– and that’s just as true for your re- “The Lake Wobegon idea as ap-
sume as for the way you look and act plied to CEOs seems to presume that
at a job interview, says Dawn Dugan, investors aren’t very smart,” Shaeffer
contributing writer at Salary.com. says. “You can imagine investors be-
Dugan offers the following advice ing fooled once or twice, but over
for what to include (and leave out) of time you’d think they’d catch on as
your resume to help ensure that yours highly touted and well-paid CEOs
will survive the circular file: consistently fail to deliver.”
The summer you spent as Harry’s And if investors understand a firm’s
Hot Dog Hut mascot was the best ever. incentives to goose CEO pay just to
But unless you’re applying for a job to pump up stock prices, then wouldn’t
wear the gorilla suit for the Phoenix firms give up trying? The answer,
Suns, leave it out. Schaefer argues, is no. “Our research
Being nominated prom queen is shows that the Lake Wobegon effect
not an achievement – nor is belong- can drive up pay even if investors are
ing to a sorority or fraternity. Stick to super smart about it,” he says. “The
professional and community service key is investors’ expectations.”
awards only. The practice of rewarding manag-
It’s fine to include a hobby or two, ers regardless of companies’ success
but avoid those that are borderline should be re-examined, according to
silly, like “twisting balloons into ani- Shaeffer. “Pay packages have gotten so
mal shapes.” Stick to less detailed and high that the repercussions of getting
more generic hobbies, such as reading, fired are minimal because these guys
gardening and playing tennis. And are so wealthy,” he says. “They’re not
keep them to a minimum. afraid of taking risks.”
If your e-mail address is The solution? Tie pay to long-run
crazybeerdrinker@dummy.com, it value-creation in firms by lengthening
doesn’t belong on your resume. Get a the vesting periods for CEO stock and
new, professional address from one of stock-option grants, Shaeffer posits.
the free e-mail services. This will ensure that the CEO’s path to
Save oddball font types and ink wealth is the creation of sustainable,
colors, glitter and brightly colored long-run value for shareholders.
or perfumed paper for personal use
– they have no place on a resume. Assess Your Career
It’s always a good idea to conduct
CEO Pay Linked to Success? a reality check of your current job
In humorist Garrison Keillor’s fic- satisfaction, according to CollegeView.
tional hometown of Lake Wobegon, com. Asking yourself the following
all children are above average. Pub- questions can help you determine
licly traded corporations may want in- what needs to be done now to improve
vestors to believe the same thing about the job you have or make the decision
highly paid CEOs, which may explain to go elsewhere:
high CEO pay, finds a study by Scott What are your hopes and fears
Schaefer and Rachel M. Hayes, two regarding your current job?
researchers in the University of Utah’s What can you do to make it bet-
David Eccles School of Business. ter?
Companies have incentives to pay What aspects of your job would
even bargain-basement CEOs a lot to you like to change?
to keep stock prices up, their research What personal goals are related to
shows. If a firm hires a hires a CEO your career now? In the future?
with poor labor-market options, it What are your long- and short-term
could pay a low salary, Schaefer notes. priorities for your career?
Investors then might conclude the If you decide to change jobs, what
CEO isn’t great and downgrade the steps would you take now? In the next
firm’s stock. If the firm decides to pay three months? Long-term?
52 MidAPRIL 2010 The Business Journal

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The Business Journal MidAPRIL 2010 53

��������
PEOPLE, COMPANIES, MAKING NEWS

For the Record ����������


The Automobile Dealers Association Joel Mastervich, chief operating of-
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of Eastern Ohio, which represents new ficer at V&M Star, will assume the role
car and truck dealers in Trumbull, Ma- of president effective April 15 when ���������������������� �������������������
honing and Columbiana counties, has Roger Lindgren retires. ����������������� �����������������
elected Robert Fellman, owner of Board- ����������������
ByceAuction LLC has been approved
man Subaru, president of its board of
by the U.S. Bankruptcy Trustee’s Office

��������������������������
trustees for the 2010-2011 term.
as an auctioneer for the Northern Dis-
Other newly elected of ficers are
trict of Ohio.
Kim Welsh Koch of Welsh Motors in

������������������������
New Springfield, vice president, and Crandall Medical Center, Sebring,
Matt Taylor of Taylor Kia in Boardman, dedicated its new prayer chapel and
treasurer. newly renovated centrums and therapy


Elected to three-year terms as area with a ceremony March 25. �������� �������� ������ ���� �������������������������������������
trustees are Bob Davis of Fairway Ford Along with the dedication, 60 staff ��������� ������ ��� �� ����� ������� ����������� ����� �� ��������
Mercury in Canfield and Vince Prindle members of Copeland Oaks and Cran-
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of Wollam Chevrolet in Cortland. Chuck dall Medical Center were honored for
Eddy of Bob and Chuck Eddy Chrysler
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contributing to the project.
Jeep Dodge in Austintown and John Ku- ������������������������������������� ��� �������� ������� ���� ���������
The owners of Greene Eagle Winery ������������������������������������� ��������� ���� ���� ��� ����������� �����
fleitner of Salem Chrysler Jeep Dodge
in Greene Township, Keith and Dale ���������������������������������� ���� ���������� �������� ��� ����� ���
also sit on the ADAEO board.
Bliss, and the Youngstown/Warren Re- ����������������������������������� ����������������������������������
The Automobile Dealers Association
gional Chamber held a ribbon cutting at ����������������������������������� ����� �������� ����������� �����������
is soliciting donations of items to be
the winery March 26. ��� ���� ��������� ����� ���� �������� ��� �����
auctioned during its annual president’s
gala May 1 at Antone’s Banquet Center, The new owners of French Street ����� ����� ����� ���� ������������������� ���� ���������� ��������
Boardman. Proceeds will benefit the Café, Howland, are Ginny and Melissa �������� ������� ���� ������������������� ���������� ����� ���� ���
Rich Center for Autism at Youngstown Taylor and Joe Lanzo. They held a ribbon- ������� �������������������� ���������������������
State University. For information, call cutting March 30 at the bakery/café to ������������ �������������������� ����������������
330 759 1111. This year’s event honors mark the change in ownership. ������������������� ����������������
Russ Banks.
�����������
Help Hotline Crisis Center has been ��� ���� ��� �������� ����� �������������������
St. Elizabeth Boardman Health Cen- awarded a $50,000 grant from the ������� ����� �������� ���� ���������� ������������������������������������
ter has been named one of the nation’s National Suicide Prevention Lifeline ������������������������������������ ��������� ��� �������� ����������� ���
100 Top Hospitals by Thomson Reuters, organization. The funding will be used ����������� �������� ��� ��������� ��� �����������������������������������
a provider of information to improve the to buy a new telephone system. ���������������������������������� ����� ������� � ������ ���� �������� ��
cost and quality of health care. Winners Help Hotline also received a $28,844 ������������������������������������� ������������ ����������� ��� ����
were announced in Modern Healthcare grant from the Hine Memorial Fund to ������ ����� ��������� ���� ���� ��� �������� � ������ ��� �������� ������ ���
magazine. provide a central information line to help ���� ��������� ����������� � �������� ��� �������� ������� ���� ���������� ������
parents and caregivers of children with ����������������������������������� ������������������������������������
Reservations for the seventh annual
disabilities navigate the social service, ����������������������������������� ������������������������������������
fellowship brunch sponsored by Neil
health care and education systems. ����������������������������������� ������������������������
Kennedy Recovery Clinic, slated for
Help Hotline’s Victims’ Assistance ����������������������
11:30 a.m. April 25, are due April 19. �����������
Program’s annual luncheon honoring
For information, call 330 744 1181.
victims of crime will be held at 11:30
���������������������� ������� ��������� ����� ��� ������
The Mahoning Valley Historical a.m. April 21 at Antone’s Banquet Cen- ����������������������������� �������������������������������������
Society will present a free walking tour tre, Boardman. ����� ��� �������� ����� ����� ��� ���� ��� ���� ��������� ��������� ��� �����
of downtown Youngstown at 3 p.m. For infor mation, call 330 747 ������������������������������������� ������������������������������������
April 17. For information, call 330 743 2696. �������� ���� ������ ���������� ���� ������������������������������������
2589. ������������������������������������ �������������������������������������
Michael Longo has joined The
������������������������������������� ����������� ����� ���� ���������� ���
The Youngstown Playhouse and Youngstown Club as executive chef.
���� ��������� ��� ��� ���� ������� ����� ��������������������������������������
Mahoning County Career & Technical Tod Crowe of Vector Securty Sys- ������ ����� ��� ������ ��������� ������
Center will present the sixth annual Ad- ������������������������������������
tems, Boardman, has received an award ����������� ��� ����� ����� ���� ���� ���
ministrative Assistant Day event April 21 ����������������������������������
from the company for securing more ���������������������������
at Avion on the Water Banquet Center, than $390,000 in sales during 2009.
�����������������������������������
Canfield. The breakfast session begins ����������������� �������������������������������������
at 8 a.m., the luncheon session at Anthony Daprile of Gem-Young Insur- �������� �������� ���������� ��������������������������������������
11:15 a.m. Both sessions will feature ance & Financial Services Inc., Board- ������ ���� ����� �� ���������� ������ ��������������������������������
live entertainment. For tickets, call 330 man, has achieved PaceSetter status
729 4100. with State Auto Insurance Co.

Tremain Myers has joined Prodi- Master Park Martial Arts Interna- �������������������
gal, a branding and marketing agency tional, with locations in Boardman, �����������������
in Poland, as marketing coordinator. Austintown, Poland, New Castle, Pa.,
Jamie Mash has joined Prodigal as a and Norfolk, Va., is celebrating its 25th ���������������������������������������
writer/producer. anniversary.
54 MidAPRIL 2010 The Business Journal

Realtor Boards Launch Joint Web Site


Goal is promote quality of together,” adds Steve Ferrebee, president of the “hopefully we can pick up a percentage of those
people moving here,” he says.
Warren board.
life in the Mahoning Valley to Graham, president of Local 1112 of United Auto “We’re hoping they’re gong to stay here and
buy homes here, and not
transplanted autoworkers. Workers, approached the
two organizations because Graham, president of Local 1112 of United just send their paychecks
By George Nelson of the hiring resulting Auto Workers, approached the two organi- back to Texas or Michi-
from the addition of a gan,” Ferrebee says.

W
hen workers come to the Mahoning Valley third shift at the plant, ex- zations because of the hiring resulting from Transplanted work-
to fill positions at General Motors Co.’s pected to add 1,200 jobs. the addition of a third shift at the plant, ex- ers should begin coming
Lordstown plant and other employers on “Of course, they’re going pected to add 1,200 jobs. “Of course, they’re here in May or June,
the rebound, Jim Graham and real estate agents want to be bringing in employ- before the Lordstown
them to plant roots. ees from different GM
going to be bringing in employees from dif- plant goes to three shifts
That desire sparked the creation of a new Web plants,” Graham says. ferent GM plants,” Graham says. in July, Graham says.
site, MahoningValleyLiving.com, a first-of-its-kind Under the UAW agree- Real estate agents also
effort between the Warren Area Board of Realtors ment with GM, workers laid off from other plants hope to tap into the mar-
and the Youngstown-Columbiana Association of have the first option on those positions, Graham ket created by the construction and operation of a
Realtors. says. $650 million rolling mill for V&M Star next to its
The newly active site features links to informa- The UAW chief “wanted something that they Youngstown operation. Construction of the mill, to
tion on schools, governments and amenities as would be able to refer to workers” highlighting the begin this year, is expected to create more than 400
well as incentives offered to homebuyers, such as Valley’s features and attractions, Klacik says. jobs with the mill employing another 350 once it’s
discounts on home inspections, title services, car- In the past, when GM added positions at Lord- up and running.
peting – even mortgages offered by affiliates of the stown, transplanted workers often rented, sending The two Realtor associations worked closely on
real estate agencies. much of their pay to their permanent households the project, at “warp speed” to put the site together
The site also features links to Web sites of both out of town and departing when their positions in just a few weeks, Klacik says. Staff members
boards, each of which has property search functions. ended. bought more than a half-dozen Web addresses to
“It is truly on the cutting edge of Web sites,” says “We’re trying to encourage them to relocate their direct visitors to the MahoningValleyLiving site.
David Klacik, president of the Youngstown-Colum- families into this area,” Graham says. “We’re trying to encourage these people to re-
biana association. By showing the incoming workers the school locate into this area. God only knows, we need it,”
“It’s unprecedented for the two boards to work systems, recreational opportunities and lower taxes, Graham says.

Skeggs Lecture
Series Internationally known primatologist
We’re Your All-Occasion Florist
and conservationist

JANE GOODALL YOUNGSTOWN


911 Elm Street
330 744-4387

LIBERTY
1490 W. Liberty
FLOWERS, INC. 330 759-9123
Family owned and operated since 1947

Distinctive Designs, Superb Service.


Fresh and Silk Flowers, Blooming Plants,
Bountiful Fruit and Gourmet Baskets,
TUESDAY, APRIL 20 • 7:30 P.M. Balloon Bouquets.

Stambaugh Auditorium Area-wide Delivery.


1000 Fifth Avenue, Youngstown, Ohio
Same-day delivery on orders placed by 1p.m.
Established in 1966, the Skeggs Lecture Series continues in recognition of Leonard T. All major charge cards accepted;
Skeggs, Sr., and the vital role he played in the formation of Youngstown State University. we welcome Golden Buckeye.
Goodall’s lecture is free and open to the public, but tickets are required. Tickets must
be picked up in person from 8 a.m. to 8 p.m. April 12-14 at the Information and
PC Lab in Kilcawley Center on the YSU campus. Tickets will be limited to
four per person. U.S. & Worldwide Delivery
For more information call
YSU Alumni and Events Management,
www.edwardsflowers.com
330.941.3497 &
www.edwards-flowers.com
The Business Journal MidAPRIL 2010 55

BY JEFFREY GITOMER

Sales Savvy
Learn Science of Selling,
Adapt Tips to Your Style
I
have been a student of sales since mind the phrase, “I know that.” Most
Nov. 11, 1971. I was listening (via salespeople already know everything.
the brand-new technology called The problem is they don’t do it.
the “cassette tape”) to a guy named Instead, ask yourself, “How good
Jay Douglas Edwards, who uttered this am I at that on a scale of 1 to 10?”
sales tip: “If the customer says, ‘Do Then ask yourself:
these come in green?’ you say, ‘Would • How does this information apply
you like them in green?’ ” to me?
That’s the day I • Do I agree
realized that there Learning sales skills is a mat- with this?
was a science of
selling. I wanted
ter of understanding, adopting, able• Am I comfort-
with this?
to learn more. applying and a bit of tweaking. • Does it fit my
True, most sales personality?
skills and sales tips taught in the • Is this “me”?
1970s were somewhat manipulative. If the answer to all of those ques-
But at the time, that’s all that existed. tions is yes, then ask yourself these
Over the last 40 or so years, sales questions:
models have changed. • Is this in the best interest of the
Probably the best example of customer?
change I can offer is what I call the • Will this lead me to a long-term

����
“Benjamin Franklin close.” Rather relationship with the customer?
than use an old, time-worn manipu- • And finally the true self-test
� � ������������������������������������������������
lative sales close on the customer, try question: Will this make my mother � � � � �������������������������
using it on yourself before you go into
the sale as a means of preparation.
proud?
CDs, the Internet, YouTube, pod-
� � � � � � ������������
I have read all or portions of hun- casts and other forms of accessing � � � � � � ������������
dreds of sales books over the past 40 sales skills information are all great.
years, but most of what I have learned They’re just not as great as reading
has come from the spark of an idea
gleaned from a book, and then it was
a book. Of course, there are multi-
media forms of sales information you ��������
�������
somewhat altered once I got into the can access. But none is as flexible as
field and had to actually apply the reading.
strategy. Kind of like you. Reading gives you a chance to
All sales books offer some form move at your own pace, underline,
of valuable information. All sales scribble notes in the margins, re-read
experts offer some form of valuable
information.
what you may not understand, even
dog-ear the important pages and ������������������������
As a student, your job is to deter- where you left off.
mine how that information fits into Reading time is usually quiet time.
your set of skills, your environment,
your marketplace, and your customer
It gives you a chance for reflection.
Whenever you choose, you can stop
Melmor Associates, Inc.
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Learning sales skills is a matter of you just read, or you can adapt and Distributor”
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��
and a bit of tweaking. The messages offered in books
In my experience, I have found that are from experts in their fields who Baskets Dock Boards
Boxes Hoists
unless the tip or strategy is comfort- have actually used these methods and Cabinets Hoppers � � � �� �� �
able to me, I won’t use it. It has to strategies to build their success. Your Carts Lift Tables ����������
fit with my personality and be in the job is to adopt them, adapt them, and Casters Motors
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framework of my comfortable conver- turn them into money. Conveyors Racking ����������������
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an open mind and strike from your 1112 or at salesman@gitomer.com.
56 MidAPRIL 2010 The Business Journal

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The Business Journal MidAPRIL 2010 57

RealEstateMarket Compiled by
Mark Heschmeyer

Mahoning County’s Largest Transactions


Address Buyer Sale Price Seller Sale Date
1741-43 S. Raccoon Road, Youngstown Carrozzino Plaza LLC $1,200,000 Wedgewood Plaza Inc. 2/26/2010
8043 Camden Way, Canfield Perry G. and Julie Deltor $645,000 Tod and Lori A. Burkert 3/30/2010
1707-1711 Fifth Ave., Youngstown DB Midwest I LLC $500,000 Crunch Inc. 3/9/2010
77 Wood St., Lowellville Baja Holding LLC $380,000 Angelilli Property Group LLC 2/2/2010
6190 Deer Spring Run, Canfield Anthony and Deborah Sano $375,000 Anthony Altala and Sharon Harvey 2/5/2010
8075 Market St., Boardman Flynn Properties LLC $370,000 Garca Real Estate Inc. 3/22/2010
1716 Raccoon Road, Youngstown Cera Management LLC $358,000 Plaza West Acquisiions LLC 2/2/2010
6001 Whispering Meadows Drive, Canfield Jerome David and Melissa Sue Scheetz $350,000 Michael Teutsch Jr. 3/24/2010
7880 Tuscany Drive, Poland Richard A. Carna Jr. $295,000 Camuso Builders Inc. 2/9/2010
1090 Boardman-Poland Road, Poland 1090 Boardman Poland LLC $284,111 Uni-Marts Ohio LLC 2/24/2010
500 S. Main St., Poland Michael Freeman $283,000 Virginia M. and W. Stephen Meloy 2/18/2010
66-80 Washington Blvd., Boardman Todd Bury $260,000 John Wilkoski 2/16/2010

Featured Property The proprietors of the Wedgewood Lanes, Ed and Kathy family, sold the building.
1741 S. Raccoon Road, Carrozzino, now own the real estate that houses their The 61,000-squar e-foot str uctur e contains
Youngstown bowling alley at 1741 S. Raccoon Road, Youngstown. approximately 53,700 rentable square feet, which
Buyer: Carrozzino Plaza LLC The Carrozzinos, operating as Carrozzino Plaza LLC, subsequently sold for about $22.35 per rentable square
Seller: Wedgewood Plaza Inc. purchased the property for $1.2 million. foot.
In addition to the bowling lanes, the building houses The sale did not include other parcels or buildings
Sale Amount: $1,200,000 other tenants including Aadam’s Appliance Ser vice that make up Wedgewood Plaza Shopping Center. The
Inc. Shutrumps developed the center about 40 years ago and
Wedgewood Plaza Inc., controlled by the Shutrump sold off the main portion of the center in 2003.

The proprietors of the Wedgewood Lanes, operating as Carrozzino Plaza LLC, recently purchased the building that houses their business for $1.2 million. The seller was the Shutrump family.
58 MidAPRIL 2010 The Business Journal

April 9,
2010 Auto Loan Rates
������� CONSUMERS NATIONAL BANK – Salem FIRST PLACE BANK – Boardman

�����
Up to 60 Mos. 5.75 - 16.50 Up to 60 Mos. 8.00
10% Down
Rate varies based on applicant’s credit rating

CORTLAND BANKS – Cortland HOME SAVINGS – Youngstown


Up to 60 Mos. 7.74
Up to 60 Mos. 6.75
Up to 66 Mos. 8.24
Up to 72 Mos. 6.75 10% Down

� �� ����� ��� �������� ��� ������ ��� ���


��������������������������������������
������������������������������������
E.S.B. BANK – Ellwood City
Up to 60 Mos.
Up to 72 Mos.
6.650
7.650
HUNTINGTON BANK – Youngstown
Up to 60 Mos. 5.99

��������������������������������� FARMERS NATIONAL BANK – Canfield KEYBANK – Youngstown


Up to 60 Mos. 4.40 Up to 66 Mos. 6.69
Up to 72 Mos. 4.94 Down: Varies
Rate varies based on applicant’s credit rating

��� FIRST MERIT BANK – New Castle PNC BANK – Sharon


Up to 66 Mos. 7.24
� �� ������������������������ Up to 48 Mos. 5.50-12.50
� � �������������� 10% Down
PNC BANK – Youngstown
FIRST NATIONAL BANK OF PA. – Hermitage Up to 66 Mos. 7.00 - 13.00
� �� ������������������
Up to 60 Mos. 7.85 Rate varies based on applicant’s credit rating
� ������������������������� Up to 66 Mos. 7.85
US BANK (formerly Firstar Bank) – Boardman
���������������������������������������� 1ST NATIONAL COMMUNITY – East Liverpool
Up to 48 Mos. 4.00
Up to 60 Mos. 6.00 - 11.75

Every effort is made to ensure the accuracy of The Business Journal compilations. The rates are subject to change without notice. All rate
������� information should be confirmed with the individual financial institution before entering into transactions. © 2010 Youngstown Publishing Co.

� �� �����������������������������
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���������������������������������������� CUB CADET 2010 LAWN TRACTOR
19 HP1 KOHLER® • 42” heavy-duty twin blade cutting deck
COURAGE™ ENGINE • 12” turning radius

���� ONLY
$
41 /MONTH
• Welded steel frame, cast iron front axles

NO MONTHLY INTEREST IF
� �� ��������������������� SALE PRICE
$
1,649 2 PAID IN 12 MONTHS3
LTX 1042 See details below
� �� ������������������������� *Shown with optional attachments

� � ��������������� CUB CADET 2010 ZERO-TURN HEAVY-DUTY RIDER


� �� ��������������������������������� 22 HP1 KAWASAKI®
FR SERIES V-TWIN
• Easy-to-use steering wheel with four-wheel steering
• Revolutionary Snychro Steer™ technology gives total

100
control on all terrain
���������������������������������������� $ • 48” heavy-duty triple-blade sloped nose fabricated
deck
ONLY /MONTH
� NO MONTHLY INTEREST IF
SALE PRICE
$
3,999 2 PAID IN 12 MONTHS3
See details below
Z-Force® S 48
*Shown equipment,
*Shown with optional with optional attachments
price may vary

CORTLAND MOWER SALES, INC.


��������������������������
���������������������������������������������
Actual retail prices are set by dealer and may vary. Taxes, freight, setup and handling charges

���������������������������������������������������������������������������������������������������������������������������������������������������
*NO MONTHLY INTEREST IF PAID IN 12 MONTHS - * On
���������������������������������������������������������������������������������������������������������������������������������������� ged to your account from
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12 months or if you���������
make a late
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FINANCE CHARGE will be
���������������������������������������������������������������������������������������������������������������������������������������������
������������������������������������������������������������������������������������������������������������������������������������������ rchase balance, monthly
����������������������������������������������������������������������������������������������������������������������������������������� d in full in 12 months, and
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reated as a non-promo

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The Business Journal MidAPRIL 2010 59

April 9,
2010 Mortgage Rates �������������
��������
�����������������
�������������������������

FINANCIAL INSTITUTION TYPE TERM RATE, 2-Wk Trend FEES �������������


�����������
AMERISTATE BANCORP INC. FHA/VA 3.5% Down 30 Yr. 5.00  0+costs ��������������
Boardman Fixed 3% Down 30 Yr. 5.00  0+costs ���������
�����������
CHARTER ONE BANK Fixed 5% Down 15 Yr. 4.75  0+costs ��������������
Boardman Fixed 5% Down 30 Yr. 5.25  0+costs ���������
����������������������������������������
CONSUMERS NATIONAL BANK Fixed 5% Down 15 Yr. 4.50  0+costs ���������������������������������������
Salem Fixed 5% Down 30 Yr. 5.25  0+costs �������������������������

CORTLAND BANKS Fixed 5% Down 15 Yr. 4.50  0+costs ������������ �����������������������


Cortland Fixed 5% Down 30 Yr. 5.25  0+costs

DOLLAR BANK MORTGAGE CENTER ARM 5% Down 5 Yr. 4.00  0+costs ������������
Cleveland Fixed 5% Down 30 Yr. 5.18  0+costs

E.S.B. BANK Fixed 5% Down 15 Yr. 4.50 — 0+costs


Ellwood City, Pa. Fixed 5% Down 30 Yr. 5.25 — 0+costs
������������������������
FARMERS NATIONAL BANK Fixed 20% Down 15 Yr. 4.75 — 0+costs
Canfield Fixed 20% Down 20 Yr. 5.125 — 0+costs
����������������������������������
�����������������������������������

FIRST MERIT BANK Fixed 5% Down 15 Yr. 4.50  0+costs ���������������������������������������


New Castle/Boardman Fixed 5% Down 30 Yr. 5.25  0+costs
�����������������������
FIRST NATIONAL BANK OF PA Fixed 5% Down 15 Yr. 4.50  0+costs ���������� ����������
Youngstown, Ohio Fixed 5% Down 30 Yr. 5.25  0+costs ��������������� �������������
������������������������ ������������������
������������� �������������
Arrows tell whether rates rose or fell since last issue. Dashes indicate “unchanged.” ����������������������������������������������������������������������������

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60 MidAPRIL 2010 The Business Journal

April 9,
2010 Mortgage Rates
FINANCIAL INSTITUTION TYPE TERM RATE, 2-Wk Trend FEES

1ST NATIONAL COMMUNITY FHA 5% Down 30 Yr. 5.125  0+costs


East Liverpool Fixed 5% Down 30 Yr. 5.375  0+costs
FIRST PLACE BANK Fixed 5% Down 15 Yr. 4.50  0+costs
Boardman Fixed 5% Down 30 Yr. 5.25  0+costs

��������������������� FLAGSTAR BANK Fixed 0% Down 15 Yr. 4.50 — 0+costs


Beechwood Fixed 0% Down 30 Yr. 5.00 — 0+costs
���������������������� HOME FEDERAL Fixed 20% Down 15 Yr. 5.75 — 0+costs
Niles
���������������������� HOME SAVINGS Fixed 5% Down 15 Yr. 4.50  0+costs
Youngstown Fixed 5% Down 30 Yr. 5.25  0+costs
���������������������������� HOWARD HANNA FINANCIAL Fixed 5% Down 15 Yr. 4.50  0+costs
Pittsburgh Fixed 5% Down 30 Yr. 5.25  0+costs
���������������� HUNTINGTON BANK Fixed 3% Down 15 Yr. 4.50 — 0+costs
Youngstown Fixed 5% Down 30 Yr. 5.25  0+costs

KEYBANK Fixed 20% Down 15 Yr. 4.50 — 0+costs


Youngstown Fixed 20% Down 30 Yr. 5.25  .125+costs
��������������������� PNC BANK FHA 3% Down 30 Yr. 5.25 — 0+costs
Youngstown Fixed 5% Down 30 Yr. 5.25 — 0+costs
��������������
WELLS FARGO HOME MORTGAGE FHA 3% Down 30 Yr. 5.125  0+costs
Boardman (Formerly Norwest Mortgage) Fixed 5% Down 30 Yr. 5.125  0+costs

������������ US BANK
Boardman (Formerly Firstar Bank)
Fixed
Fixed
5% Down
5% Down
15 Yr.
30 Yr.
4.50 —
5.00 
0+costs
1+costs
© 2010 Youngstown Publishing Co. All rights reserved. *Private Mortgage Insurance because less than 20% down.

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The Business Journal MidAPRIL 2010 61

Local business news. Every business day. ONLY on the Web

Business Leaders Urge


Third Frontier Renewal
D avid Wilhelm knew he was preaching to
the choir March 29 but his goal is to begin
building “the biggest possible choir.”
Wilhelm, co-chairman of the Issue 1 Committee,
joined business leaders at the Semple Building in
Youngstown to urge the renewal of Ohio’s Third
Frontier initiative. The ballot issue would allow
the state to issue $700 billion in bonds to continue
funding the program through 2016. The current
bonding mechanism expires in 2012.

“When Ohioans hear about the Third Frontier story, they like it,”
says David Wilhelm, co-chairman of the state Issue 1 campaign.

Rendell Wants to Make


Pa.’s Tax Laws Fairer
P ennsylvania Gov. Edward Rendell declared
April 5 that he doesn’t want his legacy to be a
state struggling with financial hardships and
challenges when federal stimulus dollars dry up.
“If we don’t do something now to raise revenue,
then we’ll be paying big-time,” Rendell told a
crowd assembled at Sharon High School. Without
a new, stable, revenue stream, residents of the
commonwealth are likely to see their property taxes
rise as they see drastic cuts in services.
Gov. Ed Rendell is greeted at the event by John Sarandrea,
superintendent of the Sharon City School District, Sharon, Pa.

Kids Laugh at Story


Of ‘Mrs. Money’s Hat’
G reeting the first lady of Ohio, Frances
Strickland, as she arrived at Fellows Riverside
Gardens March 27 were signs announcing
“Children’s Book Fair” and “Plant the Seed to Read”
and a filled parking lot. Strickland came to support
Altrusa International’s efforts to promote literacy
and encourage in children a love of reading. This
was the fourth year the Youngstown chapter of
Altrusa sponsored the book fair, says Patty Zitello,
co-chairwoman of the event.

Liz McGarry of the local chapter of Altrusa International holds


“Mrs. Money’s Hat” for Frances Strickland to read from.
62 MidAPRIL 2010 The Business Journal

Legal Listings
New Ohio Incorporations
Vision Outreach Ministries, Youngstown. Just Quilt It Inc., Warren. Incorporator:
Incorporators: Tina Fleisher, Tony Fleisher, Dorothy D. Bettiker. Filed by: Burkey, Burkey
Michael Jones. Filed by: Tina Fleisher, 345 & Scher Co. LPA, 200 Chestnut Ave. NE,
S. Hazelwood Ave., Youngstown 44509. 200 Chestnut Place, Warren 44483. Agent:
Agent: Aaron Samuels, 3616 Southern Blvd., Dorothy D. Bettiker, 2298 High St., Warren
Youngstown 44507. 44483.
Ontic Prosource Inc., Youngstown. Incorpo- Groundstruck Entertainment Inc., Warren.
rator: Richard P. McLaughlin. Filed by: Roth Incorporator: Meghan Record. Filed by: My
Blair Roberts Strasfeld & Lodge, 100 Federal Corporation, 23586 Calabasas Road, Cala-
Plaza East, Suite 600, Youngstown 44503. basas, Calif. 91302. Agent: Raymel Menefee,
Agent: Margaret Maxim, 100 E. Federal St., 2063 Stewart Drive NW, Warren 44485.
Suite 600, Youngstown 44503.
A Dental E.R. Inc., Newton Falls. Incorpora-
C. Calm Inc., Newton Falls. Incorporator: tor: Charles Verbanic. Filed by: Charles R.
Charles Verbanic. Filed by: Charles R. Ver- Verbanic D.D.S., 2000 Milton Blvd., Newton
banic D.D.S., 2000 Milton Blvd., Newton Falls Falls 44444. Agent: Same.
44444. Agent: Same.
Meiner Transportation Inc., Bristolville.
Dawkins Communications Inc., Warren. Incorporator: Kevin Meiner. Filed by: Meiner
Incorporator: Donald Dawkins. Filed by: D&D Transpor tation, 7200 Fenton Road, Bris-
Ser vices, 490 Fairlane Drive NW, Warren tolville 44402. Agent: Kevin Meiner, 7200
44483. Agent: Donald Dawkins, 490 Fairlane Fenton Road, Bristolville 44402.
Drive NW, Warren 44483.
LAS of Columbiana County Inc., Salem.
NBM OH Inc., Niles. Incorporator: Ronald Incorporator: Lori A. Sokol. Filed by: LAS of
James Rice. Filed by: Ronald James Rice Co., Columbiana County Inc., 12800 Beaver Creek
48 W. Liberty St., Hubbard 44425. Agent: Road, Salem 44460. Agent: Lori A. Sokol,
Barry Miller, 950 Youngstown-Warren Road, 12890 Beaver Creek Road, Salem 44460.
Niles 44446.
Shilot Real Estate II Inc., East Liverpool.
TMKP Industries Inc., Hubbard. Incorporator: Incorporator: Amber M. Ramsey. Filed by:
Ronald James Rice. Filed by: Ronald James Wee the People Preschool and DayCare, 112
Rice Co., 48 W. Liberty St., Hubbard 44425. W. Fourth St., East Liverpool 43920. Agent:
Agent: Richard J. Perline Jr., 122 E. Water St., Amber M. Ramsey, 42660 state Route 39,
Hubbard 44425. Wellsville 43968.

Ohio Fictitious Names


A fictitious business name is the name under which Gott Transport. Filed by: Huntington Bank,
a company conducts business but which is not the Cleveland 44101. Agent: Neil H. Gott, 22751
legal name of the owner or of the corporation as Georgetown Road, Homeworth 44634.
indicated in its articles of incorporation.
Cool Valley Improvements. Filed by: My-
The Culinary Arts Center. Filed by: Roth Blair ron Krebsbach, 7131 Cool Road, Canfield
Roberts Strasfeld & Lodge, 600 City Center 44406. Agent: Same.
One, Youngstown 44503. Agent: Summer
K.E.Y. Home Repair. Filed by: Kenneth Yurco,
Garden Culinary Center Inc., 492 McClurg
4212 E. South Range Road, New Middletown
Road, Boardman 44512.
44442. Agent: Same.
Integrated Entry Systems. Filed by: IES, Down Pat Productions. Filed by: Legalzoom.
3704 Smith-Stewar t Road, Niles 44446. com Inc., 7083 Hollywood Blvd., #180, Hol-
Agent: Chillin Enterprises LLC, 3704 Smith- lywood, Calif. 90028. Agent: Patrick Dobson,
Stewart Road, Niles 44446. 40 Spring Creek Hollow, Warren 44484.
Kangaroo’s Pouch Consignments. Filed by: Quality Home Painter. Filed by: Scott A.
Multari, 78 Buena Vista Ave., Boardman Kidd, 4930 Brookwood Road #5, Boardman
Alex & Jorgine Shaffo, Owners 44512. Agent: Phyllis L. Multari, 1135 W. 44512. Agent: Same.
Western Reserve Road, Poland 44514.

330-743-0920
Coin & Jewelry Buyers. Filed by: Matthew
PJ’s Cleaning Services. Filed by: Paul E. L. DeVicchio, 20 W. Federal St., Youngstown
Ausnehmer, 238 Marcia Drive, Youngstown 44503. Agent: Boardman Coin, Jewelry &
44515. Agent: Paul E. Ausnehmer Jr., 238 Estate Buyers Inc., 935 Great East Plaza,
Marcia Drive, Youngstown 44515. Niles 44446.
Hours:
Monday-Friday 10:30 a.m.- 2:30 p.m. Governor’s Square Co. Filed by: Denise Glinat- Commission on Religious Counseling and
sis Bayer, 2445 Belmont Ave., Youngstown Healing. Filed by: Syro-Russian Or thodox
44505. Agent: Governor’s Square Co., 2445 Catholic Church, 7815 Akron-Canfield Road,
Located in the YMCA Building Belmont Ave., Youngstown 44505. Canfield 44406. Agent: Same.
17 N. Champion St. • Downtown Youngstown Ark Electric Co. Filed by: George L. White- Byceauction.com. Filed by: Byce Auctions.
house, 4430 Bradley Brownlee Road, Cort- com, 755 Wick Ave., Youngstown 44505.
land 44410. Agent: Same. Agent: Byce Auction Ltd., 755 Wick Ave.,
NEW MENU EVERY DAY The New Drive Thru. Filed by: Christopher B.
Youngstown 44505.
McFall, 2156 Youngstown-Warren Road, Niles Joe’s Back Country Taxidermy. Filed by:
44446. Agent: ZBC Brew Thru LLC, 2156 Joseph J. Albanese Jr., 11770 Silica Road,
Youngstown-Warren Road, Niles 44446. North Jackson 44451. Agent: Same.
The Business Journal MidAPRIL 2010 63

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THE BUSINESS JOURNAL
P.O. BOX 714 PRESORTED STANDARD
U.S. POSTAGE
YOUNGSTOWN, OHIO 44501 PAID
CHANGE SERVICE REQUESTED YOUNGSTOWN, OH
PERMIT NO. 69

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