nthuong@umich.edu UX Lead, Citizen Interaction Design, working with the City of Ferndale thao-huong.weebly.com Spring 2018 | Ann Arbor, Michigan o Designed postcards and webpages for City of Ferndale’s new building developments o Composed new information strategy for communicating complex information about the development processes of local government EDUCATION Masters of Science in Information WORK EXPERIENCE Human-Computer Interaction Track University of Michigan in Ann Arbor, UX Intern, UNIVERSITY OF MICHIGAN, College of Engineering School of Information Spring & Summer 2017 | Ann Arbor, Michigan May 2018 | GPA 3.95/4.0 o Led project to create new website with instructmental and documentational materials for new Content Management System users. Coordinated interviews, development, business Bachelors of Arts in requirements and copy writing. Computer Science o Conducted interviews, performed qualitative analysis created wireframes and Minors in Art History and English launched the new website on Wordpress Cornell College, Mount Vernon, IA o Reviewed website’s usability & accessibility May 2016 | GPA 3.90/4.0 Summa Cum Laude UX Intern, FPT SOFTWARE, Solution and Technology Unit Phi Beta Kappa Summer 2016 |Hanoi, Vietnam o Drew wireframes for a classified advertisements app on Android o Composed user stories, scenarios, and use cases for a completely new type of assistive mobile application for the visually impaired RELEVANT SKILLS o Compiled UX reviews, reports, flowcharts, visual navigation maps and sitemaps for multiple applications and websites UX o Became proficient with professional prototyping and image editing tools like Contextual inquiry, wireframing, user Photoshop and Balsamiq Mockups stories & use cases, flowcharts, sitemaps, usability tests, interaction maps, surveys Sofware Engineering Intern, ROCKWELL COLLINS, Avionics Emulation Engineering Design & Prototyping Summer 2015 | Cedar Rapids, Iowa Illustrator, Sketch, Axure, Photoshop, o Built dynamic GUI that visualized and controlled driver processing time for InDesign, Balsamiq Mockups, InVision airplane emulation software in C# o Debugged software drivers in C Programming Languages o Designed new, internal database in Microsoft SQL Server, used for software Main: C#, Java, SQL, Python licensing, and built accompanying GUI. Licensing was contracted out to a Familiar: C, C++, Javascript, third-party; database had to handle internal administration, client information, HTML/CSS & JQuerry, PHP, Scheme, third-party information, and keep track of sales and stock XML, JSON, assembly language, jinja2 Software Engineering Intern, FPT SOFTWARE, Engineering Team Software Summer 2014 | Hanoi, Vietnam Eclipse, Visual Studio, MySQL, MS o Built GUI components for a C# word-processor which had to handle shooting SQL, Android Studio, Git & GitHub scripts for the BBC o Implemented import of documents from old Pascal app to new C# app Frameworks o Incorporated and studied from open-source projects .NET, Node.js, Django, Google App o Integrated GUI with core program components. Engine, Wordpress, Seamless o Learned professional coding and developing practices, including Scrum development methodology