30th June 2015

IBM Talent Acquisition team,

IBM, Bangalore,
Karnataka.
Re: Technical Support Associate
Dear Recruiter,

I was excited to see your opening for Technical Support Associate, and I hope to be invited for an
interview. My background includes serving as a Tech Support Engineer at Wipro Tech for EMC
Celerra/Clariion/VNX. Currently I handle customer opened ticket. I provide them support through phone,
email and webex. During my stay at Wipro I earned VNX implementation expert Credentials and as wel
as Vmware Professional credentials for DCV.
Please see the accompanying resume for details of my experience and education.
I am confident that I can offer you the customer service, communication and problem-solving skills you
are seeking.

Sincerely,
Sunil Kumar Garnayak