A STUDY ON THE EFFICIENCY OF TRAINING & DEVELOPMENT

PROGRAMS GIVEN BY LUPIN LTD TO THEIR EMPLOYEES.

Summer Internship Project submitted in partial fulfilment of the requirement for the

MASTERS DEGREE IN
BUSINESS ADMINISTRATION (MBA)

SUBMITTED BY
VINAY PRASAD L S
REGISTER NUMBER: 1516178
UNDER THE GUIDANCE OF
Dr. Benny Godwin

ST. ALOYSIUS COLLEGE (AUTONOMOUS)

ALOYSIUS INSTITUTE OF MANAGEMENT AND INFORMATION
TECHNOLOGY (AIMIT)
MADOOR, MANGALORE-575022
2016-2017

ACKNOWLEDGEMENT

The euphoria and access of any project is incomplete without mentoring of people who made
it possible.
I am conscious of my indebtedness to each and every individual who has helped me in many
ways in the preparation of this dissertation. It would be my grate privilege to express a few
words of gratitude and respect to all who guided and inspired me throughout my organization
study.
It gives me great pleasure to extend my thanks and gratitude to those who have been
instrument in the completion of the project.
I sincerely express deep sense of gratitude and appreciation to my internal guide Dr. Benny
Godmin, MBA Programme Aloysius institute of management and information technology,
Mangalore
I am grateful to Mr.Sudarshan Rao R, Grasim industries Ltd, Kumarapatnam External guide
for providing me the opportunity to undertake this organization study, without which this
organization study would not be possible.
Finally, I would like to thank my parents and friends for their constant encouragement and
support in completing this report.

DATE: 21 July - 2016

PLACE: HARIHAR

VINAY PRASAD L S

DECLARATION

I hereby declare that the Internship report is prepared based on organization study conducted
by me as organization study of Grasim industries Ltd, kumarapatnam under the guidance of
internal guide Dr Benny Godwin, faculty of M.B.A Department, AIMIT MBA Programme,
Aloysius Institute of Management and Information Technology and with the external
assistance by Mr. Sudarshan Rao R, Grasim industries Ltd, Kumarapatnam.

I also declare that this Internship work is towards the partial fulfilment of the university
regulations for the award of degree of Master of Business Administration by Mangalore
university.

I have undergone a summer project for a period of Two month. I further declare that this
Organization study is based on the original study undertaken by me and has not been
submitted for the award of any degree/diploma from any other University / Institution.

DATE:
PLACE: HARIHAR

SIGNATURE OF STUDENT
(VINAY PRASAD L S)

CHAPTER 1
INTRODUCTION

INTRODUCTION ABOUT INTERNSHIP

It is an opportunity for a students to undergo internship for two month duration. It helps
students to experience the corporate culture. It is unpaid, and immeasurable amount of
experience that students never receive in the classroom. It helps in gaining practical
knowledge rather than theoretical knowledge.
In this program study will be conducted on particular topic. The detailed analysis will be
done on that topic. The internship will be conducted in the Grasim industries Ltd. Information
required for the study will be collected from the company and from other source.
The experience in the company was good with the support from the company staff. The first
week of internship was all about introduction about the topic and later on the study is done on
the important aspects related to topic.

INTRODUCTION
The Indian textile industry is one of the largest and oldest sector in the country and among the
most important in the economy in terms of output, investment and employment. The sector
employs nearly 35 million people and after agriculture is the second highest employer in the
country. Its importance is underlined by the fact that it accounts for around 4% of gross
domestic product, 14% of industrial production, 9% of excise collections, 18% of
employment in the industrial sector, and 16 % of the country total exports earnings. With
direct linkages to the rural economy and agriculture sector, it has been estimated that one of
every six households in the country depends on this sector, either directly or indirectly, for its
livelihood.
A strong raw material production base, a vast pool of skilled and unskilled personnel, cheap
labour, good export potential and low import content are some of salient features of the
Indian textile industry. This traditional robust well-established industry, enjoying
considerable demand in the domestic as well as global markets.
Indian textile industry can be divided into several segments, some of which can be listed as
below

Cotton textile
Silk textile
Woollen textile
Readymade garments
Hand crafted textile
jute and coir

Birth of textile industry in India:

The rich tradition of Indian textile dates back to 4000 year B.C.Traveller in 13 th century wrote
about the excellence of the Indian fabric. The post-world war second witnessed the lunching
large scale programmes by the less developed countries for the development and expansion of
the textile industries put into operation plans for the modernization and recognition of textile.
Indias presence in the international market is significant in the areas of fabrics and yarn
India is the largest exporter of yarn in the international market and has a share of
25% in the world cotton yarn exports.
India accounts for 12% of the worlds production of textile fibre and yarn
In terms of spindle age, the Indian textile industry is ranked second, after china, and
accounts for 23% of the worlds spindle capacity.
Around 6% of global rotor capacity is in India.

 The country has the highest loom capacity, including handlooms, with a share of 61%
in world loom age.

VISION, MISSION, AND QUALITY POLICY:

VISION:
To be a leading customer-focused global chemicals business that delivers best in class
products and specially solution using safe, sustainable and innovative processes.
MISSION:
To deliver superior value to our customer, shareholder, employees and society at large. And
maintaining the largest share in the man-made cellulosic fibre industry globally through:

Innovation: in products and processes

Excellence: in quality, service, people development
Focus: on environment friendliness in all our activities

QUALITY POLICY:
To meet the needs and expectations of the customer of the customer through continuous
improvements in all spheres with active participation the people.

AIMS:

Excellent in all spheres of management

Knowledge integration programme
Skills development programme
Participation in management through consultation
System protection
Delegation and decentralization

1.1 COMPANY PROFILE

Mr Kumar Mangalam birla, chairman the aditya birla group, the aditya birla group is Indians
first truly global corporation. Its 40 state of the art units, anchored by 72000 employees, cross
18 countries Including India, Thailand, Malaysia, Egypt, Canada, U.K, Australia, and china.
Among Indias largest business house, its revenue excess of US$ 5.8 billion, with an assets
base of $4.35billion , a market cap of over $3billion and 7000000 shareholders.
Out of all manmade silk industries, Grasim industries ltd, is one of the world recognized
industries, which has made a good name in producing the pulp and fibers to meet the high
changing requirements of the customers. This industry became a tough competitor to the
cotton industries, as fiber is a major substitute for cotton in the market. Though it is a private
sector industry, it has worldwide recognition.
The BIRLA GROUP incorporated Grasim industries ltd. In 1947 it is one of the largest
rayon grade pulp manufacturing units in India and it is only the one, which has an integration
of both pulp and fiber. The company has striving in foster a simple corporate philosophy that
is to constantly achieve excellence, which has judiciously and successfully make investment
in core sector for meeting the basic requirements.
After the demise of the great ADITYA BIRLA in 1955, the BIRLA GROUP was taken over
by his son, MR.KUMARAMANGALAM BIRLA. The group has grown into Indias second
large industrial house employing about 65,000 people worldwide. It has registered a turnover
of more than Rs 20,000 crores during 1997-98.
Grasim industries is owned and efficiently managed by ADITYA BIRLA GROUP. It consists
or more than 55 professionally managed large units enjoying the confidence of more than 6
lakh shareholders.
The BIRLA stands for
B

: Bench marked

: innovative

: Reliable

: Learning

: Adopt

The company has 2 divisions at harihar unit..,

1. Harihar polyfibers (pulp divisions)
2. Grasiline divisions (fibre divisions)

Division
Harihar polyfibres
Grasiline division

Year
of Product
installation
1972
Wood pulp
1977
Sulphuric Acid
Carbon Di Sulphide
Viscose staple Fiber
Rayon Grade Pulp
Sodium Sulphate

Installed
capacity
74,400 TPA
87600 TPA

HARIHAR POLYFIBRES:
HPF is a unit which was established in 1972. It is located on the bank of river Tungabhadra
Kumarapatanam near harihar in Karnataka. This plant was set up in the year 1972 to produce
rayon grade pulp with indigenous know-how engineering and equipment. Rayon grade pulp
is the basic raw material used in the manufacture of viscose staple fibre.
GRASILINE DIVISION:
This plant was set up in the year 1977 to produce viscose staple fibre, sodium-sulphate
sulphuric acid carbon di sulphide. It has started producing VSF with indigenous technical
knowhow i.e., with own engineering and equipment. Viscose staple fibre is the closet manmade substitute for cotton, used in the manufacture of fabrics for common man.

The word GRASIM stands for

G : Gwalior
R&A : Rayon
S&I : Silk
M : Manufacture
Globally, the Aditya Birla Group is:

A metals powerhouse, among the world's most cost-efficient aluminium and copper
producers. Hindalco-Novelis is the largest aluminium rolling company. It is one of the three
biggest producers of primary aluminium in Asia, with the largest single location copper
smelter

No.1 in viscose staple fibre

No.1 in carbon black

The fourth-largest producer of insulators

The fifth-largest producer of acrylic fibre

Among the top 5 cement producers globally

Among the best energy-efficient fertiliser plants

The largest Indian MNC with manufacturing operations in the USA, wherein 95 per
cent of the workforce comprises of Americans
Aditya Birla Group The Indian Scenario

A top fashion (branded apparel) and lifestyle player

The second-largest player in viscose filament yarn

The largest producer in the chlor-alkali sector

Among the top three mobile telephony companies

A leading player in life insurance and asset management

Among the top two supermarket chains in the retail business

SWOT ANALYSIS:
STRENGTH:
Management: The management of Grasim has well planned men, materials, methods, and
machinery. It has invested considering the future requirement and has accelerated the quality
and production in rayon grade pulp and viscose pulp fibre.
HR Professionals are competent enough. A platform for continuous improvement in human
resources development.
Transportation: The industry is established in a place where it can have advantage of
transportation facilities since both Bangalore board railways is abating to industrial place as
well national highways - 4 is passing just adjacent to company which makes the company
transportation convenient with the unit.
Land: It got abundant land at cheaper rate in which it issued to grow its raw material that is
eucalyptus. The Land is available for both extension and establishment. It has utilized the
land for establishment of staff colony and for labour domicile purposes.
Labour: the northern part of Karnataka was industrial backward area. When Grasim were
established there were no opportunities for rural people and labour classes in such scenario
industry developed and grew more than expected in production and expansion.
Conductive relationship with legal and regulatory bodies for smooth functioning of business.

Strategic location at Tungabhadra river availability of resources.

WEAKNESS:

Non availability of raw material regularly and to the fullest utilization capacity of
production of the unit.
Shortage of water required from Tungabhadra river during summer season. Under such
constrained production decreased.
Difficulty to change to an alternative line production with the existing machinery.
The management is facing the problem of water pollution and air pollution due to the
production of Pulp Company has to overcome from environmental issues as well.

OPPORTUNITIES:

Harihar unit can widen its market all over the world as Grasim industries.
It is market leader and has a highest market share the recent turnover is Rs220 billion. In
which it can be enhanced in future.
Easy availability of man power for vacant position.
Improvement in quality of production/operation/service through system approach.
Strengthening of union management relations to achieve organisational objectives.
Well laid plant layout and availability of wide space for future expansion.

THREATS:

Decline in demand for VSF market due to manpower cost.

Increase in cost due to increase in manpower cost.
Government policies towards manufacturing industries. Especially imposing straight
environment pollution restrictions.

PRODUCT PROFILE:
Viscose:
Comfort is a fibre called Birla cellulose. A man-made fibre thats 100% natural based. Soft
and absorbent, it goes into everything from fabrics to shirts, trousers, disappears, sanitary
napkins, tissues, knitwear, towels, and bed linen and wherever life demands a smooth cares.
Birla cellulose has moisture regain which is nearly twice that of cotton. This is why it soothes
and cools skin faster than cotton. Birla cellulose by nature, is soft to feel and very
comfortable on skin. Birla cellulose includes anti-bacterial, chlorine free, micro denier and
hallows flat super absorbent fibres. More and more fabrics and garments the world over is

weaving into Birla cellulose. And spinners, weavers and garments manufacturers across the
globe are realizing Birla celluloses advantages.
Pulp:
Wood pulp is the most common material used to make paper. The timber resources used to
make wood pulp are referred to as pulpwood. Wood pulp generally comes from softwood
tress such as spruce, pine, fir, larch and hemlock and, but also some hard woods such as
eucalyptus and birch. Using wood to make papers a fairly recent innovations. In the 1890s,
fibre crops such as linen fibre were the primarily material source, but a shortage led to
experimentation with other materials.
Viscose staple fibre:
It is a most vertical fibre, which is widely used in commodity textile applications either as
100% fibre is in blends with synthetic fibres such as polyester, cotton, acrylic, wool etc., this
as resulted in the improvement in the quality of the blended fabrics at reduced cost. Cotton
and viscose are the only two fibres, which are biodegradable.

INFRASTRUCTURE FACILITIES:
Location of Grasim industry, harihar
Grasim industry is located on the bank of Tungabhadra river. It is located in area of 260
hectares including plant locations, staff colony, workers colony and forest area. The plant
started its production in 1972 with an initial investment of Rs 160 crores. Finally producing
only pulp in polyfibres and later in 1977, it established grasiline division to produce viscose
staple fibre, with an investment of Rs 340 crores.
Water facilities:
HPF gets water from Tungabhadra River. This water is generally low in mineral contents but
will have lot of floating matters as well dissolved solids. Depending upon the quality of raw
water treatment is carried.

Other facilities:
The is situated near national highway no 4 and also it has separate railway track inside the
company premises, which helps the company gets coal into production. The company also
has its own power production plant inside the company. Company has also used to provide
canteen facility for its employees. Housing facilities are provided for the bachelor staff and
workers. Auditorium facility is provided for employees childrens guest house and
transportation vehicles for employees of the company. The company has provided a club and

library facility inside the colony premises. A medical Centre is providing all these services to
its employees at a very lower rate.

PLANT SAFETY:
Safety in the handing depends to great extent upon the effectiveness of an employee
education, proper safety instruction, intelligent supervision and the use of safe equipment.
The personnel protective equipment used are as follows:
1. Head protection:
There are many occupation that requires the use of head protection to protect the employees
from impact and penetration from falling and flying objects. For such purpose safety helmets
are to be used.
2. Eye and face protection:
Protection of eye and face is required where there is reasonable probability of injury that can
be prevented by such equipments that for eye spectacles and goggles are used. Chemicals
goggles with rubber or fibre are used for protection of eyes against splashes of corrosive
materials and expose of fine dust for mist.
3. Hand protection:
Gloves: gloves protect against burns and discomfort when hand are exposed to sustain to
conductive heat, chemicals and corrosive substance. Types of gloves:
1.
2.
3.
4.
5.
6.
7.

Kevlar treated gloves

Rubber gloves
Neoprene or vinyl gloves
Leather gloves
Cotton or fabric gloves
Coated fabric gloves

4. Foot protection:
Safety shoes available with conductive sales that drain off static charges and with non-ferrous
construction to reduce the possibility of friction spark in location with fire or explosion
hazard.

5. Respiratory equipment:

It is essential to have some knowledge of various operational and environment factors that
will influence the selection of respiratory protection.
1. B.A mask: it is used when the substance like highly toxic are handling for long time.
2. Dust mask: it is used to avoid the inhaling of dust.

DEPARTMENTAL STRUCTURE AND FUNCTIONS:

Grasim has 10 departments they are as follows:
1. Security department
2. Time office department
3. Raw material department
4. Laboratory department
5. Sales department
6. Chemical department
7. Maintenance department
8. HRM department
9. Finance department
10. Purchase department

1. Security department:
Types of register in security department

Visitor register: it contains the name of visitor, purpose of visit is the concerned person to
whom he/she wants to meet and signature.
Duty reporting register: this register is maintained for the security personnel to the
security department work is shifts.
Material movements register: Material movements register carriage outward.
Occurrence register: In this register incident like theft, accidents if so happen then it is
briefly explained.

2. Time office department:

Time office department is the in charge of employees attendance level and salary. Once an
employee is selected and placed in the company his appointment letter is send to the time
office department. The functions of time office discussed below

Attendance: system are follow to note a record of the attendance of the employees signing
system is maintained for assistant manager and above register is provided at appreciated
point to facilitate signature.
Leave: leave and card of all workman are maintained department wise in a steel rack in
grasiline leave cards are issued to workman demand half an hour to prior cash shift.

3. Material department:
HPF is a wood based industry the basic raw material being pulp species like eucalyptus and
casuina. The requirement of wood for sustained is 35000 matric tones. The material
department is responsible of procurement of wood. The sources of procurement are

Large scale contracts: the major portion of the demand of raw material up to 70% to a
year is met by the contractors and other parties.
Procurement centre of the company: the company has its manager in different places to
deal with the farmers and private small contractors to purchase the wood. In addition to
this the company also supplies seeds to the farmers at subsidized rate the primary
responsibility of the material department is to purchase and arrange its storage in
scientific manner.
4. Laboratory department:
The central laboratory is located in pulp plant is engaged in the following activities

Raw material quality regard to chemical specification for wood, acid, sodium chlorate
sea shell, vacuum and common salt camphoric acid, salt cake etc.
Product testing at various stages
Testing of final pulp product
Quality reports, records, clearance, suggesting remedial measures for the effectiveness
process control and red and reseal of customer complainant.
Quality verification of sample from effluent treatment plant
It undertake project related to pulp quality and control of the population

5. Purchase department:
The purchase department has plays an very important role in organization because purchasing
has its effect on every vital factor concerning the manufacturing, quality cost, prompt
delivery of the goods to the customer. Its function is to procure materials at the most
favourable terms consistent with maintaining the desired standard quality. Purchasing is the
most important function in the material management.as an order placed for the purchase of
raw material a substantial part of companies finance is committed which affects the cash flow
position of the company. Thus if the business concerned permit, there should be a separate
purchasing department and the responsibility for purchasing all types of materials should be
entrusted to this department.

Procedure followed by the purchase department:

Receiving purchase requisition
Exploring the source of supply and choosing supplier
Preparation and execution of purchase orders
Receiving and inspecting materials
Checking and passing of bills of payment

6. Sales department:
The sales department in the pulp department is mainly concerned with the dispatch of the
final product pulp to nagada and grasiline division. On an average the pulp in the unit about
200 STP of this 50%is transferred to grasiline division. There is no open market of pulp.
Supply to nagada is done by the road transportation. The pulp and fibre division at nagada
decide the rate of supply. The transportation cost also born by the purchase department
nagada whereas unloading charges are born by the unit.
7. Chemical department:
The main function of this is to produce white liquor cooking of chips is done in two stages
i.e. pharhdrolysis and sulphate stage are the input materials is noah and sodium sulphide
which is know as white liquor. This is obtained from counter current wasting in pulp mill the
chemical that are mainly used in the process and their daily consumption in a day is as
follows.
The chemical are first cooked for their quality is as per power standard or within its tolerable
limits are accepted. The sample of checking is done by the nagada unit. The contracts with
these parties are entered into yearly basis. The recent price variation in the chemicals is
considered on quarterly basis. The prices are revised based on production planning.

8. Maintenance department:
The maintenance of the equipment is to ensure that machines runs properly and with no break
down since it is old plant and working in acid condition maintenance is done. Nondestructive training (NDT) cell conducts preventive maintenance and condition based
maintenance (CBM) on the basis specification provided by the equipment suppliers. NDT
prepares the schedule of preventive maintenance on the basis of schedule of work order.
CBM are done for critical equipment those are no stand by or effect the production and
environment.
9. Human resource management department:
Important function of HRM

Placement of qualified and competent human resource at the right time

Training, education and skill development
Encourage and participation and development of employee
Career planning succession planning performance appraisal and rewards
Effective team building
Measurement of employee satisfaction
Inculcating leadership qualities among the employees

10. Finance department:

Functions of finance department
Planning and budgeting: planning and budgeting are done once in a year and budgets are
reviewed quarterly. Revision and estimation are essential to transform yearly in the
operational budgeting pertaining to immediate quarter. If there is any deviation in budgets
then they are discussed in monthly review meeting for corrective actions.
CVA (cash value added) calculati0ons: cash value added is calculated annually for
assessment of performance of unit in the cash. It gives the idea of the cash value addition
done during specified year.
Bill passing for the supplier as well as contractors: the passing of bill is done by a
separate department called account department. MIS generate the functioning of the entire
department from accounts departments in a unit. This detail is the line of consumption
pattern of raw materials, machinery breakdown details, production details of all the
products

OPERATIONS/MANUFACTURING:
The manufacturing process:
1. Wood yard:
Wood yard department is the where the wood are received from the forest and stored and also
supplied to the chipper house. The wood yard department also sends wood piece to the
laboratory for checking the devised properties of the wood. Wood yard department provides
65% PF fresh wood and also 35% of old wood to the chipper house.
The words which are used for the preparation of pulp in Grasim industries are
1. Eucalyptus
2. Casurina
The woods are received from both the government and private sources. The Grasim industry
receives the wood from Karnataka, Tamil Nadu, Maharashtra, and also Andhra Pradesh.

According to the government rule if the company is cutting or taking the wood means, that
company should plant the same amount of tress and this is done by the Grasim industries.
The main fundamentals of the wood yard department are
1. Receiving the wood
2. Checking the wood
3. Storing the wood
4. Feed the wood to chipper

2. Chipper house:
The main function of chipper house is to make the wood chips from wood barrel, in chipper
house wood chipper is feed to cutting chipper and then wood chips are formed.
The wood is fed into chipper machine. The chipper machine is routed with high speed with
the help of motors. During the rotation the wood is feed into the rotating blades
3. PULP MILL:
Pulp mill is a plant where the pulp is manufactured. The wood chippers which are coming
from the chipper house are taken into bleached pulp by using the bleaching using bleaching
agents like SO2, oxygen, HCLCOZ and CIZ.
4. PULP DRYING:
The main function of the pulp drying is to dry the pulp. The pulp mill consists of 5% of pulp
and remaining is water in pulp drying the water is the pulp is removed and the percentage is
increased.
Pulp produced in the pulp is ready for conversion into various economics. Factors demand
that the pulp be relatively dry for convenience and decors in transportation cost. This dry pulp
is very easy to handle eliminating storage procedures.