Job Analysis Questionaire

ATU 107
JOB ANALYSIS QUESTIONNAIRE (JAQ)

I
II
The purpose of this questionnaire is to help incumbents describe their jobs and tell us the
conditions under which they carry it out so it may be analyzed. The questionnaire is also used
by Managers and Supervisors to describe a new job.
Please read this questionnaire carefully and write your response legibly in pen or complete the
questionnaire online. Provide as much detail as possible and attach additional pages if
necessary. If some questions do not relate to the job, please write N/A (not applicable) in the
appropriate space.
All information will be kept confidential and will be used only to develop a job description and
evaluate the job. This questionnaire is not about job performance, and job performance has no
impact on the evaluation of the position. Employees doing the same job should discuss their
duties with each other and submit one joint questionnaire.
For assistance in completing this form:
Incumbents can contact the ATU 107 Office
Supervisors or Managers can contact their Compensation Specialist in Human Resources.
It is important that Supervisors, Managers and Directors read employees submissions to

ensure a common understanding of the position. Supervisors, Managers and Directors are
asked not to change an employees responses but to comment in the space provided for each
question. If no comments are made and this document is signed off, it indicates full agreement
by the Supervisor, Manager and Director with the contents of the questionnaire. The
information provided in this questionnaire must not be used to evaluate the employee's
performance, and your comments should focus on job content, not individual performance.
For further information, please contact the Compensation Specialist responsible for your
department:
Lombardo Borrelli, 905-546-2424 ext. 2204
ATU 107 JOB ANALYSIS QUESTIONNAIRE
1. Employee Name(s):
2. Title of Job:
3. Business Telephone Number:
4. Department/Division:
5. Location of Work:
6. Name and Title of your Immediate
Supervisor:
7. Business Telephone Number:
8. Do you report to anyone else:
(Name and Title)
9. Name and Title of your Immediate

Director:
Last Revised: May 30, 2006
PART A JOB ANALYSIS

1. EDUCATION
In the corresponding columns:
A)
What minimum formal education or equivalent combination of education and relevant

work experience is required to perform your job? (Note: Not necessarily what formal
education you the incumbent possess).
EDUCATION LEVEL
Equivalent to partial completion of high school. Typically Grade 10 or equivalent.
Equivalent to completion of high school. Typically Grade 12.
Equivalent to completion of high school plus an additional work related program up to one
academic year of duration. Typically Grade 12 plus up to one year of equivalent education.
Specify:
Equivalent to completion of community college or specialized trade courses up to two
academic years. Specify:
Apprentice Program. A Certificate of Qualification by on the job training and specific c
schooling at the Community College level.
Equivalent to completion of specialized courses normally taught in community or recognized
speciality colleges consisting of up to three academic years. Specify:
University - Specify Program:
B)
Do you require a licence, formal or professional designation or diploma/certificate for

your job?
Please specify.
C)
Does your work require the use of computers or word processors?

Yes
No
If Yes, what type of work is involved?

Data search and entry
Create and modify word-processed documents
Create and modify complex spreadsheets
Desktop publishing
Advanced bookkeeping, running an accounting program
System support and programming: hardware installation and repair, software installation
and troubleshooting
Other Specify:
What programs and/or systems are you required to use?
D)
What additional training is required to do your job?
Blueprint reading
Hydraulics
Diesel mechanics
Mechanics
Drafting
Policy interpretation
Driver-operator
Welding
Electronics
Other Specify:
E)
What reading and understanding is required on a regular basis?

Understand verbal work orders and instructions.
Read short notes, brief forms or instructions.
Read material such as detailed forms, standard memos or letters.
Read and understand material such as detailed operating and procedure manuals, case
histories, blueprints and diagrams, etc.
Read and understand material such as very specialized and technical manuals.
Please give examples of the above:
F)
What writing is required on a regular basis?

Write short notes, brief forms, instructions, or records.
Write material such as standard memos, letters, or detailed forms.
Take minutes of meetings or dictation.
Write straightforward material such as progress reports, procedures, or non-standard
letters.
Write complex material such as specialized and technical reports.
G)
What mathematical skills are required on the job?

Little or no mathematical work.
Adding, subtracting, multiplying, dividing.
Calculation of percentages, ratios or averages.
Calculation using mathematical formulas or pre-established equations (i.e. calculus,
standard deviations, coefficients of variation, etc.)
Identification and application of a wide range of mathematical or statistical concepts.
SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 1.

Do you agree with the responses?
Yes
No (if no, provide further details)
Comments:
Supervisors Initials (Manager or Supervisor):
Directors Initials:
2. EXPERIENCE
How many months and/or years of experience (acquired either on the job or elsewhere) are
needed to acquire the skills necessary to do your job satisfactorily? (i.e. the time required to
learn internal and external procedures, resources, as well as specialized skills). For example: If
there is a facet of your job you do only once every half a year, only include the time involved to
learn that part of the job, don't include the six months waiting period before you learned that part
of the job. Assume you have the minimum skill requirements.
PERIOD OF TIME
PREVIOUS RELATED
EXPERIENCE and ON
THE JOB
EXPERIENCE
up to one month
over 1 up to 3 months
over 3 up to 6 months
over 6 months up to 1 year
over 1 up to 2 years
over 2 up to 4 years
4 years or more
Please give examples of the job duties you were considering in making your determination(s):

Yes
Comments:
Directors Initials:
3. COMPLEXITY
A) Describe the analysis, reasoning and the degree of planning typically required in your
job.
B) Describe some typical problems that you generally solve on your own, using your
experience and expertise.
C) Describe some typical problems that you would usually pass on to your supervisor or a
colleague.
D) Describe some typical problems that you would solve by referring to manuals, policy
books or industry codes.
E)
What guidelines, procedures and/or manuals assist you in carrying out your job duties?
F) Does your job require you to develop new work methods, procedures or manuals?
Yes
No
Please explain:

Yes
Comments:
Directors Initials:
4. CONTACTS
From the list below, identify the usual contacts you are required to make in your job.
Communication skills include verbal presentations, writing, listening and/or observation skills.
Choose the words that best describe the nature or purpose of your contact from the following
list of words and list the frequency (daily/weekly/monthly/annually):
1
Obtain or hand out information
Problem solving for others
Counsel
Explain and exchange

information
Interpret/resolve conflicts
Mediate/negotiate
Handle complaints
Teach/train
No contact
Contacts
# (from
above)
Explain the purpose or nature of contact
Frequency
Business
representatives
Clients
Contractors/
Suppliers
Employees in the
same department as
yours
Employees in another
department
Family
General public
Heads of departments
(other than yours)
Representatives of
professional
agencies/governments
Salespersons
Students
Teachers
Volunteers
Other: Specify:
10

Yes
Comments:
5. ACCOUNTABILITY
This factor measures the level of decision making and the level of responsibility for those
decisions.
A)
Which statement best describes the level of your decision making:

Work is controlled through the structured nature of the work itself or immediate supervision
by others. Deviations from assigned work must be authorized by a supervisor.
Explain:
Work is controlled through the occasional checking of accuracy, quality, and adherence to
detailed instructions or through the structured nature of the work itself. Some discretion in
decision making may be exercised within predetermined limits and procedures.
Explain:
Finished work is evaluated for compliance with technical standards, appropriateness and
conformity to organizational policy. Receive general direction only regarding work
responsibilities, discretion and judgement must be exercised in interpreting rules and
guidelines.
Explain:
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B) What would be the effect of errors in your decision making and judgement on others in
terms of the loss of time, the effect on the work or the impact on the public image of the
most serious errors that could be committed in the carrying out of your job duties?
Give precise examples of errors in your decision making and judgement and explain their
impact, particularly the impact on the public:
C) How would such errors in judgement be discovered, corrected and resolved?

Yes
Comments:
Directors Initials:
12
6. WORK RELATED DIRECTION

Please include staff, students, and volunteers when answering the questions.
A) Which statement best describes your responsibility for work related direction of others?
Responsible for own work only, no responsibility to oversee or direct other staff members.
Oversee and is responsible for the work of students and/or volunteers, trains and instructs
individuals or groups.
Direct the work of staff members, receives daily work schedule and plans the work based on
predetermined procedures. Coordinates and assigns specific tasks to specific personnel, provide
instruction and guidance.
Other Specify:
B) How many people do you oversee or direct?
C) Which positions do you oversee or direct?

Yes
Comments:
Directors Initials:
13
7. MENTAL EFFORT
A) Please describe those duties of your job which require periods of mental, aural
(listening) and visual concentration such as operating a switchboard, reading, driving,
inputting data, or a combination of the five senses, sight, taste, smell, touch and hearing
that are required in the course of doing the job that result in mental/sensory fatigue.
Duration
Give examples of mental, visual and

aural effort:
Approx.
hrs/day
Frequency
Occasional
/once in a
while/most
days
Several
times
daily/4
days per
week
Most
working
hours
/average
of at least
4 days per
week
B) Must attention be shifted frequently from one job detail to another?

Yes
No
If yes, please give examples:
14
C) Are there interruptions or distracting influences?

Please explain:

Yes
Comments:
Directors Initials:
15
8. PHYSICAL EFFORT AND SKILL

A) Not taking into account exceptional circumstances, does your job require?
Examples of physical activities:
Up to and
including
1 hr/day
Over 1 hr
up to
2 hrs/day
More
than 2
hrs/day
Work in a seated position; driving a car; observation;

Specify:
Use of manual tools such as a saw, pliers, hammer, etc.;
lifting of light materials (less than 5 kg.); driving of a bus,
truck, tractor; operation of the controls of a machine;
sweeping, cleaning, shovelling.
Specify:
Use of tools such as an asphalt rake, etc.; lifting of
materials of moderate weight (over 5 kg up to 10 kg);
climbing a ladder; pushing or pulling of carts; moving of
equipment.
Specify:
Use of tools such as a sledge hammer; lifting of heavy
materials (over 10 kg); operation of pneumatic tools;
pushing or holding large equipment; working in a difficult
position (leaning, crouching, etc.).
Specify:
Lifting, pushing or pulling with extreme effort; the
pushing or holding of heavy equipment or material.
Specify:
Other: Specify:
16
B) During the course of a working day or shift, what period of time are you required to:
Activity
Approximate hrs/day
Sit at a desk or machine, etc.

Walk
Stand at a counter, or machine, etc.
Stoop/crouch/kneel
Climb up and down stairs
Please explain:
C) Does your work require accurate hand/eye or hand/foot co-ordination? This can be a fine
movement such as keyboard skills, arc welding, drafting, repairing fine
instruments/equipment.
OR
coarse movement such as using long/handled tools such as mops and shovels, floor
polishers, lawn mowers, stocking shelves, sorting mail.
Please give examples of movements in your job requiring co-ordination.
17
D) Is speed an additional requirement for the accurate co-ordination of your work?

Yes
No
If yes, explain giving examples:
E) Please indicate the type of tools, equipment, machines, etc., you are required to use or
operate in carrying out your job duties.
Please specify:
F) Are you required to clean, maintain, adjust, service or repair any of the tools, equipment or
machines you have listed above?
Please give details:

Yes
Comments:
Directors Initials:
18
9. WORKING CONDITIONS
A) Is there some degree of unpleasantness in the day-to-day activities of your job. For each
condition which is applicable, give an example or indicate not applicable (N/A). Check one
frequency level for each element that is applicable to your job.
Rare
Infrequent or seldom.
Occasional
Once in a while.
Moderate
Most days, exposed to condition less than half of the time.
Frequent
Continuous
Several times a day on a daily basis, or at least four days per week,
exposed to condition a good majority of the time.
Exposed to condition almost all working hours for at least an average of
four days per week.
Element
Example or N/A
Body wastes
and fluids
Chemical/Cleani
ng substances
Dust/Dirt
Extreme
temperatures
Grease/Oil
Inadequate
ventilation
Inadequate
lighting
Inclement
weather
Infectious
disease
Interruptions
Lack of privacy
Lack of work
space
Moisture/Steam
Noise
Odour
Smoke/Fumes
Travel
Rare
Infrequent
Occasional
Frequent
Continuous
Other: Specify
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B)
Do you work:
Year
round
Spring
Summer
Fall
Winter
Equally indoors and outdoors

Always indoors
Always outdoors
Outdoors more often
Indoors more often
C) What precautions or safety measures do you need to take to avoid a work injury to yourself?
Explain:
D) Are you exposed to any of the following conditions:

Foul language/Verbal abuse.
Explain:
Physical abuse.
Explain:
Threats.
Explain:
Clients, patients, students, taxpayers, general public, etc. who are difficult to deal with.
Explain:

Yes
Comments:
Directors Initials:
20
10. SAFETY
The workplace, machines, tools and equipment must be safe and employees must observe
safety rules.
A)
Do you work:
Alone.
As part of a work team or group (with other employees, whether or not they belong to your
organization).
How many people are in your team/group?
B) What potential physical injury or harm could you cause to co-workers or to others such as
the public?
Please explain by describing the nature and seriousness of the injury that may occur.
C) Do you have a responsibility to ensure staff are following safety procedures or to instruct
staff on which safety procedures to use? Explain if applicable.

Yes
Comments:
Directors Initials:
21
PART B - JOB DESCRIPTION

PREAMBLE
In order for your job description to reflect accurately the position you currently occupy, it is
essential that you describe clearly and precisely all the elements of your job. Do not include
any duties you volunteer to do. (Please use an additional sheet of paper, if required.)
1. List the duties you regularly perform EACH DAY, indicating for each the number of hours.
Approx.
hr/day
DUTY
2. List the duties you regularly perform EACH WEEK, indicating for each the number of hours.
Approx.
hr/wk
DUTY
22
3. List the duties you regularly perform EACH MONTH, indicating for each the number of
hours.
Approx.
hr/mth
DUTY
4. List the duties you regularly perform ONCE A YEAR or OCCASIONALLY indicating for
each the number of hours.
Approx.
hr/yr
DUTY
5. Job Summary
In a few words, provide a general description of your job. In other words, what do you
do?
23
EMPLOYEES SUMMARY
(Please add any additional information or comments.)
If this questionnaire is being submitted on behalf of a group of employees doing the same job,
then each employee must sign to indicate that he/she agrees with the responses.
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
Signature: __________________________
Date: ______________
If additional signatures are required, please include an additional sheet.

FORWARD THIS ORIGINAL TO YOUR SUPERVISOR & DIRECTOR FOR REVIEW AND
COMMENTS, FORWARD A COPY TO THE COMPENSATION SPECIALIST WHO HAS
PORTFOLIO RESPONSIBILITY FOR YOUR DEPARTMENT
24
PART C IMMEDIATE SUPERVISOR & DIRECTOR

Supervisors (Supervisor or Manager) and Directors must review and sign off this questionnaire
as their understanding of the position may differ from that of the employee. Do not change the
employees description of his/her position. Remember that the sole purpose of the job
questionnaire is to provide information to be used by Joint Job Evaluation Committee and the
Joint Job Evaluation Appeals Committee to rate the job. The information provided in the
previous pages must not be used to evaluate the employees performance, and your comments
must not concern performance.
YOUR COMMENTS MUST BE CONCERNED SOLELY WITH JOB CONTENT.
(Please use additional sheet of paper, if required.)
SUPERVISORS & DIRECTOR'S SUMMARY
(Please add any additional information or comments)
____________________
Signature of Supervisor
(Supervisor or Manager)
____________________
Date
________________
Telephone #s
____________________
Signature of Director
____________________
Date
________________
Telephone #s
Supervisors & Directors: Please provide a copy of the questionnaire to the incumbent(s)
once all comments and signatures have been completed.
Please forward the completed original questionnaire to the COMPENSATION SPECIALIST
in HUMAN RESOURCES who has portfolio responsibility for your Department.
25

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ATU 107

JOB ANALYSIS QUESTIONNAIRE (JAQ)

It is important that Supervisors, Managers and Directors read employees submissions to

ATU 107 JOB ANALYSIS QUESTIONNAIRE

3. Business Telephone Number:

9. Name and Title of your Immediate

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

PART A JOB ANALYSIS

What minimum formal education or equivalent combination of education and relevant

Do you require a licence, formal or professional designation or diploma/certificate for

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

Does your work require the use of computers or word processors?

If Yes, what type of work is involved?

What additional training is required to do your job?

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

What reading and understanding is required on a regular basis?

Please give examples of the above:

What writing is required on a regular basis?

Please give examples of the above:

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

What mathematical skills are required on the job?

Please give examples of the above:

SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 1.

No (if no, provide further details)

Supervisors Initials (Manager or Supervisor):

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 2.

No (if no, provide further details)

Supervisors Initials (Manager or Supervisor):

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 3.

No (if no, provide further details)

Supervisors Initials (Manager or Supervisor):

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

Obtain or hand out information

Problem solving for others

Explain and exchange

Explain the purpose or nature of contact

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 4.

No (if no, provide further details)

Which statement best describes the level of your decision making:

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

C) How would such errors in judgement be discovered, corrected and resolved?

SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 5.

No (if no, provide further details)

Supervisors Initials (Manager or Supervisor):

Last Revised: May 30, 2006

ATU 107 JOB ANALYSIS QUESTIONNAIRE

6. WORK RELATED DIRECTION

SUPERVISORS & DIRECTOR'S COMMENTS ON QUESTION 6.

No (if no, provide further details)

Supervisors Initials (Manager or Supervisor):