SUPPLIER OPERATIONS GUIDELINES

Suppliers

CONTENTS
General Guidelines

Specific Information

1. Objective

7. Specific Suppliers Operations Conditions

2. Basic Conditions

8. Sign-off between supplier & customer

3. Operations Procedures

4. Corrective Action
5. Support Information
6. Sample forms and explanation

Objective :
Achieve 100% delivery and receive
Establish transparency in operations leading
to long-term trust
Improve conditions & performance based on
guidelines

Basic Conditions:
Following conditions are fixed
1) Delivery Cycle between supplier plant & GIL plant
e.g. 1-1: Delivery 1 time / day
1-2: Delivery 2 times / day
2-1: Delivery 1 time / 2days (alternate day)
2) Departure time at supplier plant
3) Arrival Time (=Window timing) at GIL plant
Note: Window timing has allowance depend on the
situation of distance and traffic
4) Unit Size: Standard number of parts in each Bin /
Container
5) Type of Bin / Container

Operations Procedures: refer to illustration & form

Procedure

Remarks

Confirm delivery request

Send/receive delivery

Supplier to receive & confirm via email/call

Prepare shipping

It is advisable to use delivery request for

picking material

request

Depart truck on fixed time

Receive full-boxes
<Note> Shortage / delay

Window timing has allowance

GIL to return original delivery request with
stamp of delay
Supplier to supply by next delivery cycle

Return empty-boxes

GIL to return empty boxes of same number of

delivery, in principle

Collect empty-boxes

Supplier to store at designated location of

empty boxes

Illustration of Operation Procedure

Supplier

GIL Chakan

Delivery
Request

Confirmed
Request

Invoice
Delivery
Request

Prep.

FGS
Ship

Receiving Board
Time
(60min)
1000
1100
1200

Co. Truck Check

A Co #101
B Co #210
C Co #305

Returnable
Delivery

Collect

Request

RMS

Receive
Return

FGS: Finished Goods Store, RMS: Received Materials Store

Delivery Request Form

Send material as per

request column

If delay is there,
enter number of
units delay with
respect to request

DELAY

GIL will put DELAY stamp here

and return delivery request to
supplier

Corrective Action:
In the case of deviations and/or incidents, corrective
action, with analysis, shall be taken by Supplier & GIL:
1. Unit size: different quantity in a container is applied,
2. Different type bin/container is used,
3. Excess quantity than delivery request is transported,
4. Frequent deviations of departure time and/or arrival
time, and

5. Other incidents to prevent standard operations.

Preliminary notice to support daily operations

1) Planned (=estimated) consumption of material is informed as
Preliminary Notice released 3 days before the start of the month.
2) Supplier to use for planning purpose only.
3) Delivery request is informed by E-Mail for each of delivery operation.

Part Number &

Part Name

Planned quantity of
material consumption
for the month

Specific Supplier Operations Conditions

Supplier Name:
1) Delivery cycle

1-1, 1 time /day

2) Departure time

10:00 form xxx plant

3) Arrival time

Window timing: 12:00 60 min

4) Unit size

Attached List

5) Types of container

This sheet is specific for each supplier and joint sign-off for operations parameters
on this sheet will be obtained

Suppliers Operations Guideline Sign-off

This is to confirm that we have read and understood the
supplier operations guidelines.
Jointly, we commit to work together to create a WIN-WIN
operating relationship by establishing standards of
operations at our manufacturing site.
___________________
(Supplier Signature)

___________________
(GIL Signature)

___________________
(Supplier Name)

___________________
(Gabriel India Ltd.)

___________________
(Name of Signatory)

___________________
(Name of Signatory)

Date of Signoff: ______________