Open Source Technology and Solutions By: Monica Patra 15BM60009 MBA 2015 - 2017

OPEN SOURCE TECHNOLOGY AND SOLUTIONS
By
MONICA PATRA
15BM60009
MBA 2015 -2017
JULY 2016
Submitted in partial fulfillment of the Degree of Masters of Business
Administration
VINOD GUPTA SCHOOL OF MANAGEMENT,

IIT KHARAGPUR
Under the guidance of-
Industry Guide:
Faculty Guide:
Mr. Sivanessen Pillai

Head, Pre-Sales and Practice, GIS- Wipro,
India
Prof. Barnali Nag

VGSOM, IIT Kharagpur
MONICA PATRA
VGSOM, IIT KHARAGPUR

1
ACKNOWLEDGMENT
I wish to express my sincere thanks to Mr. Sivanessen Pillai(Head, Pre-Sales and Practice,
GIS- Wipro, India) for giving me an opportunity to intern at his extremely dynamic
organization and for his valuable guidance, advice, suggestion and constant encouragement
rendered to me at every stage.
I am extremely thankful to Mr. Manoj Asthana (Business Head Open Source Softwares and
Solutions) for guiding me during the internship and for giving me most helpful information
and suggestions during my training.
I am extremely thankful to Mr. Ashwin Ramalingam (HR, Wipro, India), the employees and
the co-interns for supporting me during the internship and extending help whenever needed.
I would also like to thank Prof. Barnali Nag, who was my faculty guide for this project.
I am also thankful to the Institute and Faculty of Vinod Gupta School of Management, Indian
Institute of Technology, Kharagpur for providing me the valuable opportunity of doing this
internship and also in enlightening me with the invaluable knowledge.
Monica Patra
15BM60009
MBA 2015-17
Vinod Gupta School of Management, IIT Kharagpur
MONICA PATRA

2
CERTIFICATE
This is to certify that the summer internship report titled Open Source Technology and
Solutions, submitted by Monica Patra bearing Roll No. 15BM60009 to Indian Institute of
Technology, Kharagpur, is a record of bona fide research work under my supervision and I
consider it worthy of consideration for the award of degree of Master of Business
Administration in accordance with the regulation of the Institute.
Date:
Supervisor
.
MONICA PATRA

3
CERTIFICATE OF EXAMIMATION
07/08/2016
Certified that the summer internship report titled Open Source Technology and Solutions
submitted by Monica Patra bearing Roll No. 15BM60009 to the Indian Institute of
Technology, Kharagpur, towards the partial fulfilment of the requirements for the award of
the degree Master of Business Administration has been accepted by the panel of examiners,
and that the student has successfully defended the work in the viva-voce examination held
today.
Panel Member 1
Panel Member 2
Panel Member3
Panel Member 4
MONICA PATRA

4
EXECUTIVE SUMMARY
The objective of this projects was to understand the Open Source market and to observe the
trends that are capturing the market.
While analyzing the market I found that the adoption for open source has been on steady
increase. This could be attributed to the increased security of open source or the fact that
customization is considered over support.
Changes in data has led to a lot of changes in the way our infrastructure looks and functions
and open source can really come in handy in those areas. Data is different for each
organization and the freedom provided by open source lets organizations create solutions
exactly fit for their functions rather than molding their infrastructure to suit an expensive
proprietary, one-solution-for-all software
MONICA PATRA

5
ABOUT WIPRO
Overview:
Wipro Limited is a global information technology, consulting and outsourcing company with
170,000+ workforce serving clients in 175+ cities across 6 continents. The company posted
revenues of $7.7 Billion for the financial year ended Mar 31, 2016. Wipro helps customers do
business better by leveraging their industry-wide experience, deep technology expertise,
comprehensive portfolio of services and vertically aligned business model. Their 55+
dedicated emerging technologies Centers of Excellence enable them to harness the latest
technology for delivering business capability to their clients.
Wipro is globally recognized for its innovative approach towards delivering business value
and its commitment to sustainability. Wipro champions optimized utilization of natural
resources, capital and talent. Today Wipro is a trusted partner of choice for global businesses
looking to differentiate at the front and standardize at the core through technology
interventions.
In todays world, organizations will have to rapidly reengineer themselves and be more
responsive to changing customer needs. Wipro is well positioned to be a partner and coinnovator to businesses in their transformation journey, identify new growth opportunities and
facilitate their foray into new sectors and markets.
Wipro has been ranked 1st in the 2010 Asian Sustainability Rating (ASR TM) of Indian
companies and is a member of the NASDAQ Global Sustainability Index as well as the Dow
Jones Sustainability Index.
In November 2012 Guide to Greener Electronics, Greenpeace ranked Wipro first with a score
of 7.1/10.
In March 2015, Wipro has been recognized as the worlds most ethical company by US-based
Ethisphere Institute for the fourth consecutive year.
Wipro won Gold Award for Integrated Security Assurance Service (iSAS) under the
Vulnerability Assessment, Remediation and Management category of the 11th Annual 2015
Info Security PGs Global Excellence Awards.
Wipro won 7 awards, including Best Managed IT Services and Best System Integrator in the
CIO Choice Awards 2015, India
Major competitors for Wipro:

The major product line under study was Predictive maintenance analytics; competitors for the
same have been listed below.
TCS
Infosys
IBM
HCL
Oracle
L&T Infotech
MONICA PATRA

6
MindTree
Financial Overview:
Total Siemens revenue for the year 2015 was Rs 473,182 Million.
Key figures:
PROJECT BRIEF
MONICA PATRA

7
1. Overview of Open Source:

The term open source refers to software whose source code is freely available on the
Internet; by contrast, the source code for proprietary commercial software is usually a closely
guarded secret.
Why is it called Open Source Software?
Open: collaboration is open to all
Source: source code is freely shared
Some examples of famous open source projects
OS webserver. Used
in 69% of
webservers, 15
million servers!
18 million users.
Google uses Linux
(1000 queries per
second!)
A complete office suite of

programs, compatible
with Microsofts Office,
available in 21 different
languages
Different type of Business Model of OSS

There are many different business models of OSS, as detailed below.
Commercial Support for OSS
Level of Adoption: High
This is a model where a vendor or set of vendors provides services such as training, support
and professional services for the OSS.
Benefits:
o While the source code itself is freely available, the organization can benefit
from a vendor's 24/7 worldwide support, training and customization
capabilities that can't be easily replicated inhouse.
o It is easier to find competitive external support, although the depth of
application integration and support may vary widely.
Limitations:
o In organizations with capable in-house operational skills, it increases the
overall operational costs when compared with self-support.
Examples: Red Hat (Red Hat Enterprise Linux [RHEL]), Canonical (Ubuntu Server), SUSE
(SUSE Linux Enterprise Server [SLES]) and Hortonworks (Hortonworks Data Platform
[HDP])
Dual Licensing
MONICA PATRA

8
Level of Adoption: Medium

This is a model where the software is offered under both an open-source license and a
separate proprietary license.
Benefits:
o There is the ability to benefit from low-cost OSS instead of an alternate
proprietary license for the same software.
Limitations:
o The open-source license is "as is," with no warranties or recourses, while the
proprietary license comes with specified warranties and recourses in the event
of a problem.
o Typically, dual-licensing schemes tend to be a single vendor-promoted opensource project.Due to the lack of a democratic process, community
contributions may be affected.
o Open-source licenses tend to be restrictive concerning reuse and redistribution.
Examples: Oracle (MySQL and Berkeley DB) and Alfresco Software
Open Core
Level of Adoption: Low
This is a model where the vendor provides proprietary software in the form of add-on
modules or management tools that functions on top of OSS. There is a broad spectrum of
openness here, with some vendors choosing to remain open on the core with a proprietary
control plane while others fork code and have proprietary software, even at the core.
Benefits:
o End-user organizations may possibly benefit from custom modules or tools
that simplify deployment and management time and aid in integration with onpremises infrastructure.
Limitations:
o This is analogous to the "freemium" model. While this type of model can
provide short-term tactical gains, it most often results in higher acquisition
costs and vendor lock-in for customers in the long run.
o Customers need to be wary of the degree of proprietary software that is being
bundled since it can hamper source code reuse and wider applicability.
Example: MapR (M5/M7 distributions)
MONICA PATRA

9
Comparison between open source and proprietary software
Open
Source
Proprietary
Free to try before you buy
Have to buy before you try
Free support
Paid tailored support
Fewer bugs and faster fixes
More bugs and longer release

cycle
Less Switching Cost
More Switching Cost
Can be customized
One solution fits all
Most important factor to be considered is the balance between the following while trying to
implement open source.
Total
Cost of
Ownersh
ip
Operatin
g Cost
MONICA PATRA

10
2. PROJECT OBJECTIVE:
a.
Primary objectives
Understand the adoption statistics of open source using two different surveys
Find out the new technology trends and see how they are affecting IT
From the trends analyzed find out the technology trends WIPRO LTD could adopt.
Finding out vendors WIPRO LTD could partner with for the said technology trends.
Developing solution WIPRO LTD could offer along with the vendors to the
customers.
b. Secondary objectives
To do a secondary market research on landscape of Open Source in IME
To interact with the technology companies to find out who can be possible
partner for Wipro.
To interact with product developers and clients to understand what kind of
solutions the clients need , the vendors are not providing and Wipro can
support
3. SCOPE OF THE PROJECT:

To analyse the Open Source market and see the adoption in IME. To find out the technology
trends affecting the open source market and finding out the technologies which are worth
investing over. To find out the vendors of the said technology who are willing to partner with
Wipro. Understand the technology provided by vendor and the requirements of the clients to
design the solutions that Wipro can provide to its clients.
MONICA PATRA

11
LITERATURE REVIEW
The literature review was mostly involved around finding surveys
Reports and research papers:
THE OPEN SOURCE ERA :An Oxford Economics Study In Collaboration with
Wipro (Feb 2015)
Future of open Source Survey BlackDuck and North Bridge(2015)
Gartner Report: Hype Cycle for Open-Source Software, 2016
Gartner Report: The State of Open-Source RDBMSs, 2015
Mongo DB White Papers
Internal journals and documents:

1. Internal documents and press releases of Wipro helped in solutions being offered with
other vendors.
2. White papers prepared by Wipro experts explained how Open Source Technologies
are influencing the market.
Important websites:
1.
2.
3.
4.
5.
6.
7.
https://www.mongodb.com/
http://db-engines.com/en/
http://www.cio.com/
https://www.blackducksoftware.com/
https://mitpress.mit.edu
opensourceforu.com
https://techcrunch.com/
MONICA PATRA

12
DELIVERABLES
PHASE 4:
Understand the adoption statistics
of open source using two different
surveys.
PHASE 3:
Find out the new technology
trends and see how they are
affecting IT
PHASE 2:
Understand the adoption statistics of
open source using two different
surveys.
PHASE 1:
Understanding open source
and the different licensing
models of open source.
Compare open source
characteristics with propriety
MONICA PATRA

13
METHODOLGY
1. Understanding the which technology to concentrate on:

This involved a lot of secondary research. Finding out about technology their adoption,
their penetration, their maturity, etc.
2. Meeting with the vendors to understand their product:

This involved meeting with vendors to understand their products and finding out the
which vendors will be the best fit for Wipro
3. Meeting with clients to understand their requirements:
This involved meeting existing clients to understand what solutions they require for the
technologies selected by us.
4. Formulating solutions
This involved formulating solutions to be provided along with vendors technologies.
MONICA PATRA

14
PROJECT DETAILS
Over the year adoption of open source has seen a tremendous increase.
MONICA PATRA

15
Venture Investments in Open Source

1400
1300
1200
1000
920
800
Million $
669
600
400
398
200
0
2011
2012
2013
2014
Year
63% respondents
say Open Source
software will be
critical to agility
over the next
three years
More than 40%

respondents say
open Source
supports mobility,
middleware, and
content
management
43% respondents
say Open Source
will improve their
speed to market
over the next
three years
49% respondents
say Open Source
supports cloud
Stud
y
says
52% respondents
say Open Source
is already
supporting
development of
new products and
services
MONICA PATRA

16
79% respondents
have
implemented
open Source
software
64% respondents
say Open Source
will drive their Big
Data initiative in
the next 3 years
How long has your company

been using open sourc e
as a strategic asset?
Less than 1 year
1-3 years
20%
48%
3 years or longer
32%
OPEN SOURCE TRENDS

We have seen a massive explosion of data occurring due to advent of many new technologies
in our day to day lives. Such as
Internet of things
Wearables
Connected
Smartphones
This has led to a lot of changes in the amount of data and the type of data that we have in our
system.
What does it mean for our data?
MONICA PATRA

17
Lots of Data!
Different Data Structures
Relational
Document Orienteered
Graph
Loosely Structured
Unstructured
Different Requirements
Storage
Processing
Availability
Security
What does this mean for Infrastructure?
Agile
Simple to Use
Automated
Unified
Monitored
On the basis of the above analysis, I have decided to concentrate on

How to store and process this changed data
How to reduce down time in this fast data environment by using monitoring
How to automate repetitive tasks.
This led me to 3 different technology trends

1 Open NoSQL Database
2
Open EMS
Open IT Automation
WIPRO OPEN SOURCE SOLUTIONS

NOSQL DATABASE
MONICA PATRA

18
A decade ago, most enterprises building a database had only two or three choices: Oracle,
Microsoft SQL Server and to a lesser extent IBM DB2.
An Open Source database is a base for data that includes Free and Open Source Software
FOSS / FLOSS licensed code.
There are two types of databases:
Relational
NoSql
a database structured
to recognize relations
between stored items
of information.
Adatabaseprovides a
mechanism for storage
and retrieval of data
which is modeled in
means other than the
tabular relations used
in relationaldatabases.
The rapidly changing data has forced organization think beyond Relational database, database
which will make storing unstructured data easier, scaling the infrastructure faster, and
analyzing the unstructured or semi-structured data possible in real-time. Hence NoSQL
database entered the picture.
In this IDC Bernstein Analysis, we can see
that the growth rate of
decreased and that NoSQL database is
a lot of those markets.
MARKET STATISTICS
MONICA PATRA

19
RDBMs database has

taking up
MONGODB
MONICA PATRA

20
MongoDB was chosen as the vendor WIPRO LTD could partner with because it is one of the
fastest growing NoSQL databases in the market.
MongoDB is an open source database that uses a document-oriented data model.
Features:
Scalability: adding replicas to add read capacity and handling as database grows with
content and audience
Atomic Updates: user generated content, tags, and comments can be added in
database in real time at high velocity
Consistency: MongoDB consistency model supports atomic model that is critical to

get accurate picture of inventory
Query Language and indexing: Search, sort, and filter from varied formats of content
MONGODB STRUCTURE
Comparision
Financ
e
Teleco
m
Gover
nment
Industry
Vertical
s
Health
care
Media
Retail/
Ecomm
erce
MONICA PATRA

21
Single
View
Single View
Inventory
Managemen
tt
IoT
Use
Cas
es
Catalogue
Catalogue
Personalizat
ion
ion
Mobile
Mobile
Real-time
Analytics
Analytics
MongoDB
Relational
Rich Data Model
Yes
No
Dynamic Schema
Yes
No
Data Validation
Yes
Yes
Typed Data
Yes
Yes
Data Locality
Yes
No
Field Updates
Yes
Yes
Easy for Programmers
Yes
No
MONGODB ADVANTAGE
Business Value of using MongoDB
MONICA PATRA

22
Leverage
Data &
Tech. to
Maximize
Competitive
Advantage
Reduce
Risk for
MissionCritical
Deployment
s
Faster Time
to Value
Lower TCO
Defense in Depth Security Architecture
Time spent on activities
MONICA PATRA

23
MongoDB
Code/Feature
Code-DB mapping
DB schema design
RDBMS
Code/Feature
Code-DB mapping
DB schema design
MARKET STATISTICS FOR MONGODB
MONICA PATRA

24
MIGRATION FROM RDBMS TO MONGODB

MONICA PATRA

25
Migration consists of following steps

Project
Team
Team
App
Integrati
on
Schem
a
Schema
Design
Data
M
igration
Migration
O ps
Ops
PROJECT TEAM
Project team tells us the stake holders in the process and discussion topics tell us about the
things they should consider
Most important consideration is between
Downtime
Business
Level
of EffortSponsor
Developers
Architect
DBAs
Operations
Project Current
Team
State
Benefits
Requirement
Timeline
Downtime
Budget
Discussion Topics
MONICA PATRA

26
SCHEMA DESIGN
The most fundamental change in migrating from a relational database to MongoDB is the
way in which the data is modeled. As with any data modeling exercise, each use case will be
different, but there are some general considerations that you apply to most schema migration
projects.
Before exploring schema design, Figure provides a useful reference for translating
terminology from the relational to MongoDB worlds.
RDBMS Database
MongoDB Database
Table
Collection
Row
Document
Index
Index
JOIN
Embedded document, document references

or $lookup to combine data from different
collections
Schema design requires a change in perspective for data architects, developers and DBAs:
From the legacy relational data model that flattens data into rigid 2-dimensional
tabular structures of rows and columns.
To a rich and dynamic document data model with embedded sub-documents and
arrays.
Modeling Relationships with Embedding and Referencing

Deciding when to embed a document or instead create a reference between separate
documents in different collections is an application-specific consideration. There are,
however, some general considerations to guide the decision during schema design.
Embedding
Data with a 1:1 or 1:many relationship (where the many objects always appear with, or are
viewed in the context of their parent documents) are natural candidates for embedding within
a single document. The concept of data ownership and containment can also be modeled with
embedding.
Referencing
Referencing enables data normalization, and can give more flexibility than embedding. But
the application will issue follow-up queries to resolve the reference, requiring additional
round-trips to the server. References are usually implemented by saving the _id field1 of one
document in the related document as a reference. A second query is then executed by the
application to return the referenced data.
MONICA PATRA

27
APP INTEGRATION
With the schema designed, the project can move towards integrating the application with the
database using MongoDB drivers and tools. DBAs can also configure MongoDB to meet the
applications requirements for data consistency and durability.
MongoDB Drivers and the API
One fundamental difference between a SQL-based RDBMS and MongoDB is

that the MongoDB interface is implemented as methods (or functions) within
the API of a specific programming language, as opposed to a completely
separate text-based language like SQL.
MongoDB Aggregation Framework
Aggregating data within any database is an important capability and a strength

of the RDBMS. Many NoSQL databases do not have aggregation capabilities.
MongoDB provides the Aggregation Framework natively within the database,
which delivers similar functionality to the GROUP BY and related SQL
statements.
Atomicity in MongoDB
Relational databases typically have well developed features for data integrity,
including ACID transactions and constraint enforcement. Rightly, users do not
want to sacrifice data integrity as they move to new types of databases. With
MongoDB, users can maintain many capabilities of relational databases, even
though the technical implementation of those capabilities may be different.
MongoDB write operations are ACID at the document level including the
ability to update embedded arrays and sub-documents atomically.
Maintaining Strong Consistency
By default, MongoDB directs all read operations to primary servers, ensuring

strong consistency. Also, by default any reads from secondary servers within a
MongoDB replica set will be eventually consistent much like master / slave
replication in relational databases. Administrators can configure the secondary
replicas to handle read traffic using MongoDBs Read Preferences, which
control how clients' read operations are routed to members of a replica set.
Write Durability
MongoDB uses write concerns to control the level of write guarantees for data
durability. Configurable options extend from simple fire and forget
operations to waiting for acknowledgments from multiple, globally distributed
replicas.
MONICA PATRA

28
MIGRATING DATA TO MONGODB
OPERATIONS
Management & Monitoring

Backups
HA & Scaling
Security
MONICA PATRA

29
Popular applications which can have MongoDB as their database are as follow
MONICA PATRA

30
OPEN EMS
Monitoring is crucial for maintaining acceptable levels of performance and uptime.
As infrastructure increases in complexity and scale, having the right monitoring setup
becomes increasingly crucial
Everybody is seeing these components as independent entities and having their own Silo
monitoring strategy. So in almost all of the IT Enterprises, when a problem arises, analysis
takes a long time so the Mean-Time-To-Repair (MTTR) takes a whole lot
If we dont have monitoring
MONICA PATRA

31
EMS STRATEGY
Because of the above issues we need to have an EMS strategy.
The EMS strategy should look like this
MONICA PATRA

32
Real-Time performance and availability monitoring and troubleshooting of all infrastructure components
Real-Time performance and availability monitoring and
troubleshooting of business critical applications and services
Configuration management, and performance tracking of
equipment, software, and facilities
Integrated with help desk to support end users
Capacity and performance planning and management
Pre-deployment base lining of business critical applications
Management reporting on IT performance and availability

Management reporting on Enterprise Application performance
and availability.
We also have to decide what parts we should monitor, like

Performance
Capacity
Uptime
Throughput
SLAs
KPIs
User Metrics
Governance/ Compliance
Log file analysis
MONICA PATRA

33
WHY OPEN EMS

Now that we have understood the importance of EMS, we have to know why we should opt
for open EMS.
Security
Community and Commercial Support
Low TCO
External Application Integration
Customization
Highly Configurable
Runs on many OS
NAGIOS
Nagios is a powerful tool that provides you with instant awareness of your organizations
mission-critical IT infrastructure. Nagios allows you to detect and repair problems and
mitigate future issues before they affect end-users and customers.
By using Nagios we can
Plan for infrastructure upgrades before outdated systems cause failures
Respond to issues at the first sign of a problem
Automatically fix problems when they are detected
Coordinate technical team responses
Ensure your organizations SLAs are being met
Ensure IT infrastructure outages have a minimal effect on your organizations bottom

line
Monitor your entire infrastructure and business processes
MONICA PATRA

34
HOW NAGIOS WORKS
USE CASES
Proactive Alerting
Increase Awareness of Network Activity & Health
Capacity Planning
Maintain Service-Level Agreements
Detecting Network Incident
Alerting and Escalations
Monitor System Metrics
Configuring New Devices
Adapt as Network Changes
MONICA PATRA

35
Telec
omm
Ener
gy
Indus
try
Indust
ry
Vertic
als
BFSI
Retai
l
Indus
try
High
er
Educ
ation
ECom
merc
e
FEATURES OF NAGIOS
Comprehensive Monitoring
Visibility & Awareness
Problem Remediation
Proactive Planning
Reporting
Multi-Tenant Capabilities
Extendable Architecture
Stable, Reliable, and Respected Platform
Vibrant Community
Customizable Code
MONICA PATRA

36
COMPARISON WITH PROPRIETY SOFTWARE

Features
Nagios
Unified views and

dashboards.
Predictive analytics.
Yes
Leading Proprietary
Software
Yes
Yes
Yes
Business metric monitoring.
Yes
Yes
Multitenancy support.
Yes
Yes
Extensibility.
Yes
Yes
Simplicity
Yes
Yes
Flexibility
Yes
Yes
Scalability
Yes
Yes
MONICA PATRA

37
OPEN IT AUTOMATION
IT automation is the linking of disparate systems and software in such a way that they
become self-acting or self-regulating.
Infrastructure automation is the process of scripting environments from installing

an operating system, to installing and configuring servers on instances, to configuring
how the instances and software communicate with one another, and much more. By
scripting environments, you can apply the same configuration to a single node or to
thousands.
Benefits of Automation
B u s in e s s
Needs
Av o id in g
d o w n tim e
E a s y p o lic y
e n fo rc e m e n
t
V is ib ility ,
a u d ita b ility
and
a c c o u n ta b il
ity
MONICA PATRA
C o n s is te n c y
B e tte r c o d e
q u a lity
Q u ic ke r
re c o v e ry

38
A g ility &
C o n fi d e n c e
P re d ic ta b ility
Fa s t
re s p o n s e to
s o ftw a re
v u ln e ra b ilit
y
announcem
e n ts
S c a la b ility
The
c o n fi d e n c e
to le v e l u p
What can be automated?
IT Process
Business
Process
Automation
Cloud
Client
Workload
Automatio
n
Network
Scripts
Application
Release
Job
Scheduling
Server
MARKET STATISTICS
MONICA PATRA

39
MONICA PATRA

40
WHY OPEN IT AUTOMATION?

The reasons to adopt Open IT Automations are similar to the reasons to adopt any other open
source software.
Customizable
Inexpensive
Better support and collaboration
Rapid testing
Overall quality
Virtualization
Freedom and greater security
PUPPET LABS
Puppet has been in use since 2005.
Many organizations, including Google, Twitter, Oracle, and Rackspace, use it to manage their
infrastructure.
Puppet uses the concept of a master server called the Puppet master which centralizes
the configuration among nodes and groups them together based on type.
The Puppet agent runs as a daemon on systems. This enables you to deploy infrastructure
changes to multiple nodes simultaneously. It functions the same way as a deployment
manager, but instead of deploying applications, it deploys infrastructure changes.
Why use Puppet?
MONICA PATRA

41
How puppet Works
USE CASES
Scalability
Eliminate configuration drift
Provision laptops and desktops
Manage large scale infrastructure
Replicate production environment
Deploying user accounts
Deploying critical updates
Provisioning cloud instances
Managing super computers
Security, compliance and audit
Industry Verticals
Banking
Retail
IT
E-commerce
MONICA PATRA

42
Education
Technology
Media
COMPARISON WITH LEADING PROPRIETARY SOFTWARE
Leading Propriety
Software
Puppet
Open-source, so much cheaper and more

flexible.
Proprietary model, so users cannot change or

customize the product and very expensive.
Works well with all OS platforms.
Integrates very well into Windows

environments. Doesnt integrate well with
mixed Windows -Linux/ Unix setups.
Very powerful.
Not as powerful as Puppet because of GUIonly interface.
More complex and difficult to learn and start

using.
Easier to learn, so faster to start using
MONICA PATRA

43
RESULTS AND RECOMMENDATIONS

After analysing the market I found out that 3 technologies that Wipro should look into:
1. NoSQL Database
2. Open EMS
3. Open IT Automation
The vendors that I found were suitable are:

1. Mongo DB
2. Nagios XI
3. Puppet Labs
And the solutions to be offered by Wipro for each technology is as follows:
Wipro MongoDB Solutions
Analysis of requirements
Scalability considerations
Solution Design Document
Plan integration with new
and existing applications.
MongoDB
Assessment
Integrate MongoDB with

existing enterprise
application.
Migrate the Application
Rolling Upgrade
Application Managed
Report integration
Hadoop/MapReduce
integration
MongoDB Integration
MONICA PATRA
Analyze the query

workload to determine
best schema
Leverage document model
to gain
Agility
Scalability
Performance
Embedding or Referencing
Implement the MongoDB

as per the schema design.
Integrate the current
application with MongoDB
Implement drivers.
Implement Consistency
and Durability
MongoDB
Architecture,
Strategy & Design
MongoDB
Development &
Implementation
Data Migration
Application Managed
Continuous Sync
Batch Migration
MongoDB Data
Migration

44
Management & Monitoring

Backups and disaster
recovery
HA, Scaling & Sharding
Security
Real-time analytics
support
MongoDB Support &

Maintenance
Wipro Puppet Labs Solutions
MONICA PATRA

45
Ticketing
systems
Network
Managemen
t and
Orchestrator
tools
Remote
Managemen
t and
Monitoring
tools
IT Process
Automation
Tools
ERP tools
Visualization
Tools
24x7
support
services on
an AMC or
per hour
basis for
new or
existing
installations
on Nagios
24x7 AMC Support Services
Adding new
workflows
for issue
escalation
and alerts
Creating
new
visualization
s and
dashboards
as per
customer
needs
Creating
custom
reports and
charts as
per
customer
needs
Adding new
monitoring
scripts,
plug-ins and
components
if needed
Third Party Integration
Hardware
Readiness
and
Preparation
Test phase
UAT sign off
Ramp up to
production
Escalation
Matrix and
Notifications
Reports and
Charts
Training
Nagios Customization
Analysis of
monitoring
requirement
s
Monitoring
framework
design
Scalability
consideratio
ns
Hardware
Sizing
Guidelines
Integration
with other
Enterprise
tools and
business
processes
Solution
Design
Document
Nagios Implementation and Deployment
Nagios Business Consulting and

Architecture Design
Wipro Nagios Solutions
Analysis of automation
requirements
Automation framework
design
Scalability
considerations
Integration with other
Enterprise tools and
business processes
Consulting
Create Puppet Master

Server
Install Puppet Master
Lock the Version
Set Up Names and
Certificates
Configure Puppet
Master
Install Puppet Agent
Sign
Request On Master
On
Premise
Installation/Setup
Impact Analysis and

Version Upgrade
On-site Maintenance
Visits
24x7 support services,
8x5 support, flexible
support or Expert
Connect Support
Enterprise Support
Online Training
Interactive online
learning
Webinars
Face-to-face Training
Classroom Seminars
Hands-on workshops
User Training
Custom Plugin
Development
Integration with 3rd
party systems
Custom
Development
CONCLUSION
With this project I found that open source adoption is affected by customer concerns such as
Service & support

Cost / total cost of ownership
Product capabilities/maturity
Lack of technical knowledge / skills in the organization for
OSS product
Difficulty of adoption / integration
Viability of the Open source community
Staff knowledge / skills / familiarity with how OSS is different
But with the Wipro solutions we can overcome most of them and make the customer aware of
the advantages of Open source.
MONICA PATRA

46
Full Fledged Support Solutions

Cost / total cost of ownership
Product capabilities/maturity
Consulting Solutions
Implementation/Integration Solutions
Viability of the Open source community
User Training Solutions
Wipro can offer the customer all the advantages of open source without the risks.
REFERENCES
THE OPEN SOURCE ERA :An Oxford Economics Study In Collaboration

with Wipro (Feb 2015)
Future of open Source Survey BlackDuck and North Bridge(2015)
Gartner Report: The State of Open-Source RDBMSs, 2015
Mongo DB White Papers
https://www.mongodb.com/
http://db-engines.com/en/
http://www.cio.com/
https://www.blackducksoftware.com/
https://mitpress.mit.edu
opensourceforu.com
https://techcrunch.com/
MONICA PATRA

47

Open Source Technology and Solutions By: Monica Patra 15BM60009 MBA 2015 - 2017

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Open Source Technology and Solutions By: Monica Patra 15BM60009 MBA 2015 - 2017

Uploaded by

Copyright:

Available Formats

OPEN SOURCE TECHNOLOGY AND SOLUTIONS

VINOD GUPTA SCHOOL OF MANAGEMENT,

Mr. Sivanessen Pillai

Prof. Barnali Nag

VGSOM, IIT KHARAGPUR

VGSOM, IIT KHARAGPUR

VGSOM, IIT KHARAGPUR

VGSOM, IIT KHARAGPUR

VGSOM, IIT KHARAGPUR

Major competitors for Wipro:

VGSOM, IIT KHARAGPUR

VGSOM, IIT KHARAGPUR

1. Overview of Open Source:

A complete office suite of

Different type of Business Model of OSS

VGSOM, IIT KHARAGPUR

Level of Adoption: Medium

VGSOM, IIT KHARAGPUR

Comparison between open source and proprietary software

Free to try before you buy

Have to buy before you try

Paid tailored support

Fewer bugs and faster fixes

More bugs and longer release

Less Switching Cost

More Switching Cost

One solution fits all

VGSOM, IIT KHARAGPUR

3. SCOPE OF THE PROJECT:

VGSOM, IIT KHARAGPUR

The literature review was mostly involved around finding surveys

Reports and research papers:

Internal journals and documents:

VGSOM, IIT KHARAGPUR

VGSOM, IIT KHARAGPUR

1. Understanding the which technology to concentrate on:

2. Meeting with the vendors to understand their product:

VGSOM, IIT KHARAGPUR

VGSOM, IIT KHARAGPUR

Venture Investments in Open Source

More than 40%

VGSOM, IIT KHARAGPUR

How long has your company

Less than 1 year

OPEN SOURCE TRENDS

VGSOM, IIT KHARAGPUR

What does this mean for Infrastructure?

On the basis of the above analysis, I have decided to concentrate on

How to automate repetitive tasks.

This led me to 3 different technology trends

WIPRO OPEN SOURCE SOLUTIONS

VGSOM, IIT KHARAGPUR

VGSOM, IIT KHARAGPUR

RDBMs database has

VGSOM, IIT KHARAGPUR

Consistency: MongoDB consistency model supports atomic model that is critical to

VGSOM, IIT KHARAGPUR

Rich Data Model

Easy for Programmers

VGSOM, IIT KHARAGPUR

Defense in Depth Security Architecture

Time spent on activities

VGSOM, IIT KHARAGPUR