Scribd Logo
Upload

Welcome to Scribd!

  • A Study On Customer Preference With Respect To Demat Account

    Uploaded by

    Govind Parmar
    16 views2 pages
    This document appears to be a survey about customer preferences regarding demat accounts. It collects personal details and asks respondents questions about how many demat accounts they have, where they have accounts, what type of investor they are, which market segments they trade in, what parameters they find unique about their accounts, difficulties they face, changes they want to see, and whether they would switch accounts and to where. The survey collects both multiple choice and open-ended responses about customers' demat account usage and preferences.

    Original Description:

    Original Title

    Demat Account Questionaire

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document appears to be a survey about customer preferences regarding demat accounts. It collects personal details and asks respondents questions about how many demat accounts they have, where they have accounts, what type of investor they are, which market segments they trade in, what parameters they find unique about their accounts, difficulties they face, changes they want to see, and whether they would switch accounts and to where. The survey collects both multiple choice and open-ended responses about customers' demat account usage and preferences.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    16 views2 pages

    A Study On Customer Preference With Respect To Demat Account

    Uploaded by

    Govind Parmar
    This document appears to be a survey about customer preferences regarding demat accounts. It collects personal details and asks respondents questions about how many demat accounts they have, where they have accounts, what type of investor they are, which market segments they trade in, what parameters they find unique about their accounts, difficulties they face, changes they want to see, and whether they would switch accounts and to where. The survey collects both multiple choice and open-ended responses about customers' demat account usage and preferences.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    A STUDY ON CUSTOMER PREFERENCE WITH RESPECT TO

    DEMAT ACCOUNT

    Personal details:

    1. Name: ____________________________________________________

    2. Age:

    3. Gender:

    Male

    4. Marital status

    5. Designation:

    8. Monthly income:

    Female

    Married

    Businessman

    Unmarried

    Job

    Other

    1. How many Demat account you have?


    One

    Two

    Three

    More

    2.. In which bank or broking house you have your Demat account?
    Axis

    HDFC

    ICICI

    State Bank of India

    Share khan

    Other (please specify) ___________________


    3. What type of Investor you are?
    Active Investor

    Passive Investor

    Speculator

    Retirement Investor

    Others

    4.In which Market or segment you are doing trading?


    Equity market or the cash segment

    Derivative Market (Future & Option)

    5.On what parameters, you find your Demat account is distinct or unique from others?

    Particular
    Common Bank
    Automatic update
    Easy to hold
    Reduce cost

    (Where 5 is the highest and 1 is the lowest)

    6.What are the difficulties you face on operating Demat account?


    Not timely updated

    Not sending monthly report

    No notification from respective bank

    High risk of delivery

    Other (please specify)

    7.What are the changes you think, a bank or broking house should make in order to improve
    your Demat account?
    _______________________________________________________________________
    _______________________________________________________________________
    8. Are you ever like to switch your existing Demat account to some other bank or broking
    house?
    Yes

    No

    9. If Yes, in which bank or broking house? and why?

    You might also like