Zagreb Inc., a transnational energy company, negotiates a multimillion dollar contract ...in other industries. This is an example of ________.

- D) micro-political risk
Workplaces in high power distance cultures will most likely be characterized by ________.- B) autocratic leadership
With regard to small family businesses in China, a "guanxi" can be best described as a ________.- C) network of relationships centered on mutual obligations and favo
With an ethnocentric approach, a company applies the morality used in its ________.- D) home country
Which type of country is most likely to use its investment laws to acquire appropriate technology? - C) less-developed country
Which two factors are primarily assessed when using the qualitative ..country's economic risk? - B) the competence of the country's leader and the economic policy d
Which stage of the negotiation process is most likely to be overlooked by managers from the U.S.?- B) relationship building
Which of the following, if true, would best support a decision by Primo to remain in China?- A) Primo becomes SA8000 certified.
Which of the following, if true, undermines the argument to build a new Emerson facility in China? - C) Fuel costs in China have risen sharply and are not
expected to drop.
Which of the following, if true, supports the argument to build a new Emerson facility in China? - A) The Chinese courts recently ruled in favor of an MNC in an intellec
property rights lawsuit.
Which of the following would most likely occur in a low-contact culture? - C) colleagues maintaining a respectful distance while greeting each other
Which of the following will help an international business in cross-cultural communications?- C) socializing when possible and making friendly contacts with person
Which of the following will a person working in a high-contact culture most likely experience?- D) coworkers putting an arm over their colleague's back
Which of the following was the primary purpose of the Organization for Economic Cooperation and Development Convention on Bribery? - C) to combat corporate corrupti
Which of the following views formal contracts as insulting and wasteful and prefers to make agreements based on mutual understanding and trust? B) Japanese
Which of the following variables is LEAST relevant to a profile of the opposing party in a cross-cultural negotiation?- D) location of the negotiating sessions
Which of the following types of appeals is based on emotions and subjective feelings? B) affective appeals
Which of the following Trompenaars's value dimensions explains the source of power and status in society?- D) achievement versus ascription
Which of the following tips is most likely to lead to effective intercultural communication?- C) Messages need to be encoded carefully.
Which of the following terms refers to the process by which two or more parties meet to try to reach agreement regarding conflicting interests?- D) negotiation
Which of the following terms refers to the practice by a country of rallying public opinion in favor of national goals and against foreign influences?- A) nationalism
Which of the following terms refers to the integration of systems, processes, organizations, value chains, and entire markets using Internet-based technologies? - B) e-busine
Which of the following terms refers to the influence of closeness and space on communication?- D) proxemics
Which of the following terms refers to the expectation that foreigners should automatically fall into host-country patterns of behavior?- C) parochialism
Which of the following terms refers to general, polite conversation and informal communication before meetings? A) nontask sounding
Which of the following terms refers to conflict that is handled indirectly and implicitly without clear delineation of the situation from the person handling it? B) expressive-or
Which of the following terms refers to any cultural variables that undermine the communication of intended meaning? - C) cultural noise
Which of the following terms refers to an integration of the business environments inboundaries and from increasing links among MNCs? - B) global corporate culture
Which of the following terms refers to an agreement by the parties concerned to establish a set of rules for governing a business transaction? - C) contract
Which of the following terms refers to adopting business strategies and activities that that will be needed in the future?- C) sustainability
Which of the following terms refers to a society's ideas and convictions about what is good or bad and right or wrong?- B) values
Which of the following terms refers to a country's use of tariff and nontariff various imported products that would compete with domestic products?- C) protectionism
Which of the following supports the argument that Kevin should make token concessions to the Chinese throughout the negotiations process?
A) Fizzy executives hope to have other business deals with the Chinese firm in the future.
Which of the following supports the argument that Kevin and technology that will be used? C) The Chinese firm uses a two-stage negotiation process.
Which of the following subsystems is most likely to underlie both moral and economic norms?- C) religious system
Which of the following strategies is a firm most likely to use, if it initiates a joint ..foreign country, as a way of adapting to risk? - A) equity sharing
Which of the following statements undermines the argument that Larry negotiating with the Arabs?- C) Saudi Arabia is a polychronic culture.
Which of the following significantly increases the complexity of social responsibility and ethical behavior of MNCs?- C) additional stakeholders associated with the firm's
activities
Which of the following shows that employees have understood,and corruption in the countries where they do business?- B) having a global compliance system
Which of the following serves as a bridge from relationship building to the more formal stages of negotiating?B) posturing
Which of the following represents the expectations, norms, and goals held in common by members of a specific company or group?- C) organizational culture
Which of the following questions is LEAST relevant to Emerson's decision regarding where to build a new facility? - D) How will e-commerce affect Emerson's
ability to export products from China?
Which of the following prohibits U.S. companies from making illegal ...influencing them in business transactions?- D) Foreign Corrupt Practices Act
Which of the following often forces the MNC to act in accordance with ethnocentric value systems? C) public pressure in the home country
Which of the following MNC subsidiary activities is blamed for rising interest rates in host countries? -C) raising capital from local sources
Which of the following means of political risk reduction is best suited for firms that decide a high-risk environment is worth the potential returns? - B) adaptation
Which of the following means of adaptation to political risk requires that a firm actively involve nationals in the management of its subsidiary? - B) participative
management
Which of the following is true of the way Arabs view time?- C) Arabs believe important decisions cannot be rushed.
Which of the following is true of the attitude toward work in Mexican culture?- D) Leisure time is more important than work.
Which of the following is true of countries with low masculinity?- C) more women in high-level jobs
Which of the following is true of a future-oriented country?- C) It focuses on longer time horizon for decisions.
Which of the following is true about monochronic and polychronic cultures?B) Monochronic cultures treat time as a tool for bringing order to life; polychronic cultures tolerate many events occurring simultaneously.
Which of the following is true about high-context cultures?- A) One has to read between the lines and interpret meaning from one's general understanding.
Which of the following is the primary reason for ineffective cross-cultural business negotiations?- A) insufficient knowledge about native bargaining rituals
Which of the following is the primary cause of noise in the communication process? - D) the difference between two individuals' life space
Which of the following is the most accurate statement concerning the role of context in cross-cultural communication?a)In high-context cultures, the message is implicit; in low-context cultures, the message is explicit.
Which of the following is the main reason why companies dispose hazardous wastes in less developed countries?- B) weak regulations and low costs
Which of the following is the last step of making an ethical decision?- B) following your own conscience and moral code
Which of the following is the first step of making an ethical decision?- D) consulting the laws of both the host and the home countries
Which of the following is one of the standards of SA8000? - B) providing a safe work environment
Which of the following is one of the reasons that language frequently causes miscommunication during international business situations?- B) translating a local language
literally
Which of the following is NOT one of Trompenaars' s value dimensions?- D) intrinsic versus extrinsic
Which of the following is NOT good advice to give to a foreign manager conducting business with the Chinese? B) Avoid giving gifts as tokens of friendship.
Which of the following is NOT considered an antecedent factor influences Western-Chinese business negotiations? D) adaptive orientation
Which of the following is NOT categorized as a sociocultural variable of culture?- B) economy
Which of the following is NOT a typical characteristic of the Arab culture?- A) open admission of mistakes
Which of the following is NOT a step in the decision-making process? D) gathering feedback from subordinates
Which of the following is NOT a critical operational value difference?- B) etiquette
Which of the following is NOT a characteristic of the Arab culture?- B) imposition of deadlines
Which of the following is MOST relevant to the decision by Primo to remain in China?- C) the benefits that the local Chinese community might have
Which of the following is most likely characteristic of communication channels in low-context cultures? -D) controlled flow of information
Which of the following is most likely a characteristic of low-context cultures?- D) Feelings and thoughts are expressed in words.
Which of the following is most likely a benefit to host countries with MNC operations? -B) export diversification
Which of the following is likely to cause offense in Saudi Arabia?- A) introducing business subjects too soon
Which of the following is dedicated to monitoring issues of data privacy in Europe?- C) the EU Directive of Data Protection
Which of the following is considered the primary problem for MNCs attempting to define their corporate-wide ethics?- B) variations in ethical standards around the worl
Which of the following is considered a "dirty trick" of cross-cultural negotiations? B) deliberately distorting facts
Which of the following is characterized by networks of international linkages that bind countries, institutions, and people in an interdependent economy? - D)
globalization
Which of the following is characteristic of the decision-making process in China, Germany, Turkey, and India? B) autocratic leadership
Which of the following is analyzed through the quantitative approach, qualitative approach, and the checklist approach? - B) the creditworthiness of a country
Which of the following is an example of proxemics?- B) standing close to others

Which of the following is an example of a macro-political risk event? - A) a terrorist attack

Which of the following is an element of paralanguage?- C) yawning
Which of the following is an advantage of organizational culture?- A) long-term commitment
Which of the following is an advantage of e-business? - C) convenience in conducting business worldwide
Which of the following is a true statement regarding the negotiation process?- D) Cultural norms determine the order of the negotiation process stages.
Which of the following is a true statement regarding kinesic behavior?- D) The meaning of body movements varies by culture.
Which of the following is a true statement about the Japanese ringi system?C) Consensus on a decision is gathered both formally and informally.
Which of the following is a true statement about polychronic cultures?- C) Polychronic people focus on relationships rather than material systems.
Which of the following is a similarity between the negotiation styles of both North Americans and Latin Americans? D) Negotiators are argumentative when they think t
right.
Which of the following is a primary reason for failed expatriate assignments?- B) cross-cultural differences
Which of the following is a primary focus of the research that is carried out by Transparency International?- A) relative prevalence of bribery in various spheres of peop
Which of the following is a primary characteristic of masculine societies?- A) assertiveness
Which of the following is a predominant characteristic of the Chinese management style?- A) paternalism
Which of the following is a potential benefit to the host country of MNC operation?- D) infrastructure development and support
Which of the following is a policy of the Electronic Industry Code of Conduct (EICC)?- C) Contract manufacturers should follow some basic environmental requiremen
Which of the following is a method of dependency? - D) maintaining control over technology
Which of the following is a form of protectionist policies? - B) tariffs
Which of the following is a form of hedging? C) local debt financing
Which of the following is a drawback of organizational culture?- D) resistance to change
Which of the following is a cultural variable in the communication process?- B) attitude
Which of the following is a cultural dimension identified by the GLOBE Project team? - A) power distance
Which of the following is a common Chinese tactic used during negotiations with Americans? B) suggesting that the Americans are reneging on their friendship
Which of the following is a common aspect of negotiations in the Far East? D) working out agreements before official negotiations begin
Which of the following is a characteristic of the Japanese ningensei style?- A) reciprocity
Which of the following is a characteristic of a person in a monochronic culture?- B) adheres to plan commitments
Which of the following is a characteristic of a person from a polychronic culture?- B) changes plans frequently
Which of the following is a business benefit from corporate social responsibility?- C) increase in brand value
Which of the following Hofstede variables is associated with a strong sense of nationalism?- B) uncertainty avoidance
Which of the following factors was LEAST responsible for the strained relationship that developed between British and Russian partners in TNL-BP? - C) insufficient financial
Which of the following factors primarily determines how the Internet is used in different countries?- C) local attitude to information privacy
Which of the following factors can cause changes in traditional, non-Western societies?- A) media exposure
Which of the following does NOT constitute a normal interpersonal communication task for managers?- D) giving speeches at conferences
Which of the following distinguishes Arab negotiators from negotiators from most other countries? D) Arab negotiators are hired mediators.
Which of the following creates shared value?- C) reconceiving products and markets
Which of the following countries is today known as the world's services supplier, providing highly skilled and educated workers to foreign companies? - D) India
Which of the following concepts requires that an industrial system be viewed not in isolation from its surrounding systems, but in concert with them?- A) industrial
ecology
Which of the following concepts includes the expectation that MNCs should be concerned with the social and economic effects of their decisions? - B) international
socialresponsibility
Which of the following characteristics is shared by both openness in communication and resilience in communication?- A) tolerance for ambiguity
Which of the following best supports Kevin's argument that he should be the primary negotiator? C) Kevin is the oldest person on the negotiating team.
Which of the following best explains why many foreign companies find operating in China a difficult experience from a business perspective? A) China lacks the financial and legal systems needed to support the country's foreign trade.
Which of the following best explains China's success in exporting? - A) low costs and steady stream of capital
Which of the following best describes nationalization? - D) forced sale of an MNC's assets to local buyers
Which of the following best describes most Japanese negotiators? D) quiet and reflective
Which of the following best defines the concept of managing interdependence?A) the effective management of a long-term, MNC subsidiaryhost-country relationship through cooperation and consideration for host concerns
Which of the following best defines guanxi? C) network of personal relations
Which of the following behaviors is inconsistent with Casse's profile of successful American negotiators? C) being quiet and not arguing
Which of the following agreements is a free trade pact among seven South Asian nations, signed in order to lower tariffs? - A) SAARC
Which cultural group is most likely to use an intermediary during the negotiating process? B) Middle Easterners
Which aspect of the negotiation process will most likely occur on a continuous basis?- B) relationship building
When preparing for cross-cultural negotiations, styles in order to ________.- B) make a comparison with negotiating norms in other countries
When immigrants adopt some aspects of the local culture while keeping aspects of their culture of origin, this process is called ________.- C) creolization
When encoding a message during cross-cultural communication, it is most effective for senders to ________.- B) make gestures
What is the best method for avoiding miscommunication?- C) practicing projective listening
What forms the basis for the enforcement of most business contracts in Mexico and China? C) personal relationships
What are the two negotiation stages that Americans should expect when negotiating with the Chinese? D) technical and commercial
What are the most subtle and complex behaviors that make cross-cultural negotiations difficult? B) nonverbal messages
Using a problem-solving approach during cross-cultural negotiations requires a negotiator to ________. D) avoid criticizing the other party
Understanding foreign languages is especially important for international managers because of ________.- A) increased diversity in the global workforce
Under which law system must the details of the promises be written into a contract in order for it to be enforced? - A) common law
Under governmentalism, the government uses its policy-setting role to favor the interests of ________.- B) the nation
Under governmentalism, the government uses its policy-setting role to favor national interests, rather than relying on ________.- A) market forces
Trust improves cross-cultural communication by ________.- C) encouraging the open exchange of ideas and information
Transparency International is best described as a (n) ________.- B) nongovernmental organization that fights corruption
Tom manages a U.S. pharmaceutical subsidiary located in Ireland. In order toimprove their productivity, Tom should ________.- C) provide positive support to employees
Tokens of appreciation and grease money are considered ________.- B) questionable payments
To which of the following free-trade agreements do Costa Rica, Guatemala, Honduras, El Salvador, and Nicaragua all belong? - C) CAFTA
The unconscious reference point of one's own cultural values is called a(n) ________.- A) self-reference criterion
The term ________ refers to behavior that communicates without words.- B) nonverbal communication
The term ________ refers directly to the marketing and sales process via the Internet.- A) e-commerce
The tendency of Americans to look people in the eye contrasts while conversing. Such differences are categorized as ________.- A) oculesics
The profitability of individual companies depends on a cooperative and constructive attitude toward ________.- C) global interdependence
The Paris Union was established for the purpose of ________. - C) protecting patents
The opposing negotiating team asks many questions and delves specifically...with individuals from ________. A) China
The method of using extreme positions during the concessions and agreement stage of negotiation involves ________. A) disclosing information gradually
The manner in which people communicate through material artifacts such as architecture, office design, and cars is known as ________.- A) object language
The main purpose of Harris and Moran's eight categories is ________.- A) to show how subsystems in a society affect an individual's behavior
The Japanese preference for humanity, reciprocity, and analytic logic is known as ________.- C) ningensei
The government of Jonovia seizes all assets of Refresh, ..This action by the government of Jonovia is an example of ________. - D) confiscation
The Foreign Corrupt Practices Act of 1977 was primarily established to ________.- A) distinguish between harmless customs and actual bribery
The first step for an international manager toward cultural sensitivity should be to ________.- C) understand his or her own culture
The final stage of the negotiating process involves ________. C) concessions and agreement
The FCPA allows "grease" payments to facilitate business in a foreign country, if ________.- C) those payments are lawful in that country
The executives from Carlo Foods, U.S., are in Japan to negotiate with Jeong, the head of a local investment firm.. a ________.- B) high-context culture
The European view of information privacy most likely stems from its ________.- C) culture and history
The European Union currently consists of how many nations? - B) 27

The different stages of the negotiation process are ________.- A) preparation, relationship building, exchange of task-related information, persuasion, and concess
agreement
The considerable variation between Americans and Chinese in the use of silence during meetings is an aspect of ________.- C) paralanguage
The appropriability of technology is best defined as ________. - D) the ability of a firm to protect its technology from competitors and to profit from that technolog
The Anti-Sweatshop Code of Conduct requires companies to provide a healthy and safe work environment and ________.- B) to pay the prevailing local minimum wage
The ________ of negotiation is the nature and appearance of the relationship between the people pursuing common goals. A) software
The ________ method of analyzing economic risk attempts to measure ....by assigning different weights to economic variables. - A) quantitative
The ________ approach to conflict is being used when both parties negotiate on the basis of factual information and logical analysis. A) instrumental-oriented
The ________ approach to analyzing economic risk relies on a few easily measurable ...n the creditworthiness of the country. - B) checklist
The "ringi-sho" is the ________. D) original written proposal
Sundew, an American soda company, opened a number of manufacturing units in a developing country. is ________. - C) making a foreign investment
Subtle differences in eye behavior are known as ________.- D) oculesics
Stereotyping should most likely be avoided by international managers because ________.- B) many cultures have diverse subcultures
Some countries rigorously enforce employee secrecy agreements in order to ________. - A) protect a firm's intellectual property
Social responsibility, ethical behavior, and interdependence are important concerns to be built into ________.- B) management control
Robert is a technology officer in an Umerian firm and he manages the firm'.. new technology? - C) Elador is currently experiencing a very high rate of unemployme
Research in the United States indicates that during the final stage of negotiations, it is best to start with ________. A) extreme positions
Representatives of a multinational firm seek an interview with local government leaders in the to Mathis, this is an example of ________. - A) qualitative approach
Recognizing that one's knowledge, perceptions, and beliefs are valid only for oneself and not for everyone else is known as ________.- B) orientation to knowledge
Posture, gestures, facial expressions, and eye contact are examples of ________.- A) kinesic behavior
Political risks are best described as any governmental actions or politically motivated events that ________. - B) negatively affect the firm's long-run
profitability or value.
Political risk insurance and local debt financing are both forms of ________. D) hedging
People in Singapore and Denmark are inclined toward long-term planning. According to the GLOBE project, such societies score high on ________.- D) future orientation
People from which city in China are viewed as business-savvy, confident, and obsessed with the progression of their careers? C) Shanghai
Payments to expedite routine transactions are often referred to as ________.- B) grease money
Past court decisions serve as precedents to the interpretation of the law under ________. - B) common law
One of the primary purposes of relationship building during the negotiation process is to ________.- A) build mutual trust
One of the primary complaints about the Foreign Corrupt Practices Act is that the legislation ________.- A) puts U.S. firms at a competitive disadvantage
One of the most common negotiating tactics used by Russians is ________. C) stalling for time
Negotiators in the Far East tend to approach issues in a(n) ________ manner. C) holistic
Negotiators from which of the following countries have the highest tolerance for risk? A) Netherlands
Negotiators from ________ typically begin the concessions and agreement ..ccept rather than an extreme position. B) Sweden
Most ________ negotiators view the "exchanging task-related information" ..objective, efficient, and direct. B) American
Moral universalism is the need for a moral standard that is accepted by all ________. - C) cultures
Micro-political risk events are those that affect ________. - C) one industry or company or a few companies
Med-Tex, a large pharmaceutical firm based in Texas, wants to establish its presence by expanding overseas. is adhering to ________.- C) ethnocentrism
Managers from Singapore, New Zealand, and Hong Kong tend to take initiative and have a sense of urgency, cultural dimension of ________.- C) performance orientation
Managers from Italy and Mexico would most likely express their difference in behavior and attitude?- B) neutral versus affective
Loss of technology and interference in managerial decision making are forms of ________. - B) political risk events
Josh, a tourist from the United States, goes on a five-day trip to Japan. Apart from Japanese have a ________.- D) low-contact culture
John, an American national, works as a manager at his firm's subsidiary in Indonesia. John's first action?- D) consult both American and Indonesian laws
Jerry, representing a U.S firm, is sent to Saudi Arabia to negotiate his company's contracts. because it ________.- A) enables them to develop appropriate policies
Jerry, representing a U.S firm, is sent to Saudi Arabia in mind when negotiating with the Arabs?- A) Business should be conducted personally and not via telephone
Intercultural communication most likely occurs when ________.-B) a member of one culture sends a message to a member of another culture
Interaction posture is best defined as the ________.- C) ability to respond to others in a nonjudgmental way
Intelligentia is attempting to do business in Bazania, but the Bazanian government this situation? - A) creeping expropriation
In which of the following societies are people more likely to pass on inside information to a friend?- A) particularistic
In which of the following groups of trade blocs does most of today's world trade takes place? - C) Western Europe, Asia, and the Americas
In which of the following countries would an autocratic style of leadership be most effective?- B) high power distance countries
In the negotiation process, participation in social events, tours, the ________ stage. C) relationship building
In the context of doing business in Asia, what is meant not on the paper"? - D) Managers should nurture the relationship to ensure the reliability of the contract.
In some South American countries, it is common to start negotiations with ________. B) misleading or false information
In recent years, which of the following has lessened the criticisms of MNCs?- B) greater emphasis on social responsibility by MNCs
In recent years, the export of hazardous wastes from developed countries to less developed ones has ________.- C) increased significantly
In high-context cultures, ________.- A) feelings and thoughts are not explicitly expressed
In an interview, a British journalist asked a German athlete, "Are you a typical German?" example of ________.- D) stereotyping
In addition to avoidance and adaptation, two other means of risk reduction available to managers are ________ and ________. - B) dependency; hedging
In ________ cultures, people tolerate many things occurring simultaneously and change plans frequently.- A) polychromic
In ________ cultures, people expect others to understand unarticulated moods, subtle gestures, and environmental clues.- C) high-context
In ________ cultures, communication occurs within an extensive network of close personal and business relationships.- C) high-context
If you assume that every member of a society or subculture has the same characteristics or traits, you are guilty of ________.- B) stereotyping
If MNCs want to take the lead in dealing with ecological interdependence, ________. - B) incorporate sustainability goals into strategic planning
If a foreign-based firm borrows money from a host country bank political risk with ________. - A) local debt financing
Husted's study found that many culture-based differences in negotiation reflected differences between ________. C) high vs. low-context cultures
How will negotiators most likely benefit from exhibiting during presentations? B) Considering both sides promotes the assessment of a wide range of resolution
alternatives.
Globalization, in all its forms of personal and business contacts changes that result in ________.- A) cultural diffusion
Global managers who exhibit cultural intelligence and most likely be able to ________.- A) negotiate effectively in expatriate assignments
Fundamental to the Japanese culture is the ________. C) welfare of the group
For long-term positive relations, the goal of negotiation should most likely be to ________.- B) reach a settlement that benefits all parties
For global corporations, the primary impact of political risks is likely to be on the firm's ________. - C) transfers of money or products
For autonomous international subsidiaries, most of the impact from political risks will be in which of the following areas? - B) ownership and control
Expropriation of corporate assets without prompt and adequate compensation is an example of ________. - B) political risk
Expropriation is most likely to occur in a country that has ________. - B) constant political upheaval and change
Experts suggest that negotiators practice ________ in order to understand the perspectives of both sides and to prepare effectively for meetings. C) role reversal
Experts suggest that firms wanting to globalize through e-commerce must first localize.____. - B) modify their products and services to meet the needs and interest
cultures
During which stage of the negotiations process does hard bargaining begin? A) persuasion
During a business meeting in the United States, a relaxed posture is acceptable, .likely be interpreted as ________.- B) rudeness
Cultural sensitivity is also known as ________.- A) cultural empathy
Cultural intelligence is also known as ________.- B) cultural quotient
Creating Shared Value (CSV) creates ________.- C) economic value by creating social value
Communication to managers is of vital importance because it ________.- D) greatly helps in negotiating future plans
Classified and compartmentalized, time serves to order life in a ________.- A) monochronic culture
Changing the meaning of words by changing the inflection of your voice is an example of ________.- A) paralanguage
Carlos has an appointment with Higuain in a half hour at his office. However, concludes that Carlos is from a ________.- D) polychronic culture
Canada consists of distinct groups such as Anglophones, Francophones, and indigenous Canadians. This is an example of ________.- A) subculture
Businesspeople report two major areas of conflict in negotiating with and ________. C) the amount of detail desired about product characteristics
Brenda is the head of a sports firm in Sweden. workers, Brenda should ________.- A) build friendly relationships and encourage two-way dialogues
Based on Trompenaars's value dimensions, which of the following is a characteristic of the particularistic approach?- C) obligation toward relationships

Based on Trompenaars's value dimensions, in which of the following when communicating with coworkers? B) specific-oriented
Based on the study conducted by Harris and Moran, which of the following is NOT a workplace behavior of most Americans?- A) following a formal culture
Based on Hofstede's value dimensions, countries that have strict lawsadhere closely most likely have ________.- C) high uncertainty avoidance
Based on Hofstede's value dimensions, countries in which nationalism is less pronounced, job mobility is common are high on ________.- C) uncertainty avoidance
Axiomatic appeals are based on ________. A) socially accepted ideals
Austria and Germany value competition and have a "can-do" attitude. Germany are most likely to be ________ societies.- D) assertive
As manager with an international trade firm, John Smith frequently travels ...ndicates that Tariq is from a ________.- B) polychronic culture
As illustrated by TNK-BP, problems associated with cross-cultural are the primary reasons for ________. - B) decreasing numbers of international joint ventures
Arab negotiators will most likely make concessions because of their interest in ________. C) forming long-term relationships
Anything that serves to undermine the communication of the intended meaning is known as ________.- A) noise
An organization where employees typically wear likely to have a(n) ________ organizational culture.- D) informal
An international manager can best develop an understanding________.-A) creating a cultural profile for that country or region in which the firm does business
An international agreement which regulates international business seller and buyer is known as ________. - D) Contracts for International Sale of Goods
American negotiators perceived as successful by fellow Americans do all of the following EXCEPT ________. B) building personal relationships
American managers tend to exhibit more ________ than managers from Indonesia and Malaysia. C) internal locus of control
All of the following most likely contributed to problems with the Danone-Wahaha joint venture EXCEPT ________. C) inadequate input from public relations and media ex
All of the following are value dimensions proposed by Hofstede EXCEPT ________.- B) assertiveness
All of the following are typical characteristics of the Japanese work culture EXCEPT ________. A) open expression of conflict
All of the following are examples of rough tactics used in negotiations EXCEPT ________. B) using emotional appeals
Al Razim, a construction engineer, recently travelled to Germany in order to find investorsis because Germans are a ________ culture.- C) low-context
According to Trompenaars's value dimensions, which of the following is true of the universalistic approach?- A) It emphasizes applying rules and systems objectively.
According to Trompenaars's value dimensions, which of the following focuses on the emotional orientation of relationships?- B) neutral versus affective
According to Trompenaars's value dimensions, if you are born and raised in an will most likely be based upon your ________.- C) level of education
According to the international codes of conduct, the MNE behavior toward the host government is related to ________.-A) economic and developmental policies, laws and
regulations, and political involvement
According to the international codes of conduct, the MNE behavior toward the public is related to ________.- A) technology transfer and environmental protection
According to the international codes of conduct, MNEs should ________.- D) conduct research and development activities in developing countries
According to the GLOBE project, workers from countries that ranked low on performance orientation, e.g., Russia or Greece, ________.- A) do not take hard facts and figure
seriously
According to the GLOBE project, which of the following cultural dimensions and competitive versus modest and tender?- B) assertiveness
According to the GLOBE project, a coworker or subordinate from Sweden, a country ranking low on assertiveness, would most likely prefer ________.- B) a two-way dialogue
According to Robertson and Crittenden, which of the following has made integrating an ethical component into international strategic decisions, challenging?- B) cultural con
According to research, which of the following is the most frequent cause of tension during Chinese-American negotiations? B) inflexibility from both Americans and Chin
According to international codes of conduct, which of the following is related to the MNE behavior toward persons?- A) human rights
According to international codes of conduct, which of the following is related to the MNE behavior toward persons?- B) employment practices
According to international codes of conduct, which of the following is related to the MNE behavior toward persons?- A) consumer protection
According to Hofstede, tight social frameworks, emotional dependence on belief in group decisions are characteristics of ________.- B) collectivism
According to Hofstede, the tendency of people to look after themselves and their society is known as ________.- C) individualism
According to Hofstede, the extent to which subordinates accept a hierarchical system in a company is known as ________.- B) power distance
According to Hofstede, societies that accept strong hierarchical boss-subordinate relationships are high on ________.- D) power distance
According to Harris and Moran's eight categories, a kinship system refers to the influence of ________.- C) family relationships
According to Harris and Moran, which of the following is NOT a category that forms the subsystems in any society?- A) societal system
According to Hall and Hall, when people experience a failure in communication, ..person's behavior is known as ________.- B) attribution
According to contingency management, international managers need to ________.- B) adapt their management styles to the local setting and people
According to Casse, which of the following is NOT a typical characteristic of successful Indian negotiators? D) relying on mediators
According to Casse, Arab negotiators are LEAST likely to ________. D) show concern about punctuality
According to Casse, ________ negotiators are perceived as quiet, thoughtful, flexible, straightforward, conceited, and punctual. B) Swedish
A negotiation support system provides support to the negotiation process in all of the following ways EXCEPT by ________. B) increasing the ability to communicate nonv
A French businessman has a meeting scheduled with a Brazilian terms best describes the Frenchman's mistake? - D) projective cognitive similarity
A country's ability or intention to meet its financial obligations determines its ________. - D) economic risk
A company subscribing to ethical relativism would implement the morality of the ________.- A) host country
A ________ culture is characterized by people standing close together and touching a great deal.- C) high-contact
________ results from the lessening of trade barriers and the services, capital, labor, and technology around the world. - A) Economic integration
________ refers to the business conduct or morals of MNCs in their relationships with individuals and entities.- D) International business ethics
________ refers to the belief that the practices of one's own country are best conditions they are applied.- D) Ethnocentrism
________ refers to the assumption that every member of a society or subculture has theindividual differences.- C) Stereotyping
________ refers to how something is said rather than the contenti.e., the rate of speechother noises, laughing, or yawning.- B) Paralanguage
________ poses a severe and random political risk to company personnel and assets, and interrupts the conduct of business. - D) Terrorism
________ occurs when the local government seizes the foreign-owned assets of the MNC and provides inadequate compensation. - B) Expropriation
________ negotiators tend to use the word "no" repeatedly, and they are best described as spontaneous and talkative. A) Brazilian
________ model provides a system for examining, measuring, and managing the drivers of corporate sustainability.- A) Epstein's
________ lies at the intersection of financial, social, and environmental healthsometimes described as the "triple bottom line."- A) Sustainability
________ is the process of translating the received symbols into the interpreted message.- A) Decoding
________ is the process in which people look for the explanation of another person's behavior.- A) Attribution
________ is the phenomenon of the shifting of individual management styles to become more similar to one another.- B) Convergence
________ is the awareness of and an honest caring about another individual's culture.- B) Cultural empathy
________ is one of the elements of nonverbal communication.- C) Kinesic behavior
________ is based on a comprehensive set of laws organized into a code. - B) Civil law
________ is an outsider's seemingly natural ability to interpret someone's that person's compatriots and colleagues would.- D) Cultural intelligence
________ is a systems view in which one seeks to optimize the total materials cycle and to ultimate disposal.- D) Industrial ecology
________ is a means of adapting to political risk, which requires that a firm ...in the management of its subsidiary. - D) Participative management
________ describes the process of sharing meaning by transmitting messages through media such as words, behavior, or material artifacts.- B) Communication
________ comprises the shared values, understandings, assumptions, and goals that over time are passed on and imposed by members of a group or society.- D) Culture
________ are based on what people believe is objective information, presented with the assumption that it is understood by the other side on a logical basis. A) Factual appe
________ and ________ are personality traits categorized as openness.- C) Tolerance for ambiguity; extrovertedness
"Nontask sounding" is most closely associated with which aspect of negotiating? A) relationship building
Larry is a top-level manager at Smart-Tech, an American semiconductor firm. .. attributed towards its ________. - A) high-context culture