1. Objectives?

a. Engagement
b. Identify top performers
c. Improve total rewards portfolio? Attract better talent?
d. Gather data on the kind of culture in the organization?
2. What should be the criteria for rewards?
a. Results?
i. Identifying a process improvement
ii. Identifying areas of monetary savings
iii. Exceptional customer service
iv. Creativity in new and innovative methods and procedures
v. Performance or service above normal duties
b. Behavior
i. Leadership
ii. Good work in Team
iii. Taking initiatives
iv. Commitment
c. Both? Equal Priority or Different?
d. Managers Choice?
3. Type of Award?
a. Frequency Will it devalue the award?
b. Type of Award - spot awards, managerial recognition, nominations or
organization wide recognition
c. What should be given? (Considering limited budget)
d. Can a person be awarded multiple times
4. Nomination
a. Who will nominate? Peers, managers or employee himself?
b. Who makes the final decision?
c. Which level should it be started? Mid Management or fresh joiners?
d. Should the process be confidential?
5. Should there be criteria for recognition?
6. Should we identify a frequency too or should it be given whenever something
extraordinary happens?
7. Who gives the recognition?
8. Whether the culture should be built for informal recognition or formal
recognition?

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Stakeholder Satisfaction
Critical Incidents
Quality of Work
Timelines