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The payment of commission as remuneration for services rendered or products sold is a common
way to reward sales people. Payments often will be calculated on the basis of a percentage of the
goods sold. This is a way for firms to solve the principalagent problem, by attempting to realign
employees' interests with those of the firm.[1]
One of the most common means of attempting to align principal and agent interests is to design a
contract with incentives that track agent performance. The principalagent theory provides an
explanation for the dissimilarities across the marketing firms in the types of compensation plans
used by them, such as fixed salary, straight commission or a combination of both fixed salary and
straight commissions.[2]
Although many types of commission systems exist, a common form is known as on-target earnings,
where commission rates are based on the achievement of specific targets that have been agreed
upon between management and the salesperson. Commissions are intended to create a strong
incentive for employees to invest maximum effort into their work.
Note that often a firm embracing a commission structure may not involve employees, but may solely
establish themselves using independent contractors. An example of this in the USA could be a real
estate agent.
Reward in the form of commission alone with no pay or salary is in the USA known as straight
commission. Reward may also take the form of commission plus a fixed salary. Industries where
commission is commonly paid include car sales, property sales, insurance broking and many
other sales jobs.
In 2011, California Governor Jerry Brown signed into law AB 1396 amending the California Labor
Code requiring all employers who pay commissions to enter into written contracts with their
employees regarding how commissions will be earned, computed and paid. [3] The new law, effective
on 1 January 2013, further states that commission excludes "short-term productivity bonuses such
as those paid to retail clerks" as well as "bonus and profit-sharing plans, unless there has been an
offer by the employer to pay a fixed percentage of sales or profits as compensation for work to be
performed."[citation needed]
Base salary can also vary from company to company depending on how much support
and service the sales rep is expected to provide to the customer while the customer
learns how to use or integrate the product. While some companies have additional
personnel in technical support roles or in customer service, others expect this follow-up
and teaching to come from their sales force.
You will need to provide your company name and other information, but this site has
information about trends in sales compensation that you may find useful.