1.

Your German colleague says about a proposal you have put together, "no offense, but this
idea is ridiculous". He/ she:
is merely expressing their opinion and means no harm
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is being blunt and has no etiquette

is being rude to undermine your position

2. During a break for a meeting between you and a group of Saudis, you walk into the
men's room to find a few of them washing their feet in the sink. You think:
They must have had smelly feet
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They are simply freshening themselves up

Are preparing to read their prayers

3. You are beginning negotiations with a Chinese company. From the start of the meeting
the Chinese team shows great humility and deference. You should think:
Such behaviour is a ploy designed to gain concessions
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Such behaviour is just the way Chinese people are

Such behaviour shows these negotiations will be easy

4. There are three of you interviewing an Afghani man for a position in your company. Of
the interviewers, two of you are women. The interviewee only ever gives eye contact to the
man and never to the women. This is because:
He is nervous around women
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He is showing respect

He sees women as second class citizens

5. You are making a proposal to a group of Japanese executives when you notice a few of
them sat with their arms folded and eyes closed. They are:
Listening intently
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Tired and catching up on some sleep

Pretending to be asleep to show you that they think your presentation is poor

6. A potential Mexican client arrives 45 minutes late for a business meeting. He/she:
Has arrived late on purpose to show that they are the party in the driving
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seat
Has simply arrived late as punctuality is taken lightly in Mexico

Has arrived late to let you enjoy your surroundings before discussing business

7. In Spain, the main purpose of a business meeting would be to:

Make decisions by discussing in the length the pro's and con's of an issue
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Reach agreements by consensus

Brief the team on a decisions already taken

8. You are asking a question of a junior Japanese colleague and he/she looks down and
answers you. He/she:

Has something to hide and is looking for answer to cover their back
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Is paying your respect

9. While in South Korea, you present a gift to a new client to thank him for his hospitality
and to cement your business relationship. He/she refuses to accept the gift. You should:
Apologise for offending him/her
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Insist he/she takes it until it is accepted

Offer it to someone else from his/her company

10. You are the new manager in an Indian office. You ask one of your supervisors to move a
desk and place it in another corner of the office. The next day you notice it has not yet been
done. Why?
The supervisor was offended you asked him/her and refused to do
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anything about it
The supervisor could not find a labourer to move it and would not do so him/herself

Because things get done slowly in India