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Questionnaire: 1 Price Installation Price Recharge Price 2. Channel 3. Clarity 4. Sound 5. Service 6. Customer Care
Questionnaire: 1 Price Installation Price Recharge Price 2. Channel 3. Clarity 4. Sound 5. Service 6. Customer Care
I am student of MBA 2nd Sem carrying survey on "Customer preference towards DTH services
with special reference to Tata Sky : A study at Durg - Bhilai". All information provided by you
will be kept confidential and used for academic purpose only. please give genuine answer.
S.
N
Factor
Price
Highly Satisfied
Moderate
Neutral Disagree
Installation price
Recharge price
2.
Channel
3.
Clarity
4.
Sound
5.
Service
6.
Customer Care
Name :____________________________________________________________
Age
Gender
Annual income
25 - 57
Male
3lakhs
Source of information :
Magazines
Newspapers
Friends & Relatives
4lakhs
Above 57
Female
5lakhs
Above 6lakhs
Highly disagree