Page 1 of 2

MANUFACTURING PROCESS MAPPING (OVERVIEW)

CUSTOMER
REQUIREMENT

Collecting & inquiring

of all requirements
(MARKETING TEAM)

Defining & interpreting of

Customer Requirements
(R & D)

In stabling the factory, there are four periods in need to undergo:

First Period
: Establishing Period (First to Second Year)
Second Period : Maintenance Period (Second to Fifth Year)
Third Period
: Development Period (Fifth to Sixth Period)
Fourth Period : Future and Advancement Period (Sixth and beyond)

Creating design and

building prototype
(R & D)

Conducting Feasibility
Studies and Research
(R & D)

Conforming to
the Customer
Requirements?

Evaluation
and Feedback
(R & D)

*Evaluation
and Feedback
(PDT)

Correction &
Revising
(R & D)

*Review of
Requirements &
Process
(PDT)

LEGEND:

NO

*PRODUCT DEVELOPMENT TEAM

(for New and Released Products)
Shipment of
Orders
(WAREHOUSE &
LOGISTICS)

Storage
into
Silos

FG Product for
Storing
(WAREHOUSE)

Grinding/Crushing of
NO GOOD Products
(RECYCLING UNIT)

FG Product for
Packing and/or
Piling
(WAREHOUSE)

Delivery to
Recycling Unit
(Production
Support)
NO

YES

Product
Passed?

Approved by
Internal Team?

YES

This team composes of :

Production Unit Dept.
QA/QC Dept.
Purchasing Dept.
R & D Dept.
Marketing Dept.

*Pilot Testing
(PDT)

NO

Quality Management System:

First to Define
: Quality Policy
Second to Define
: Procedures
Third to Define
: Reference, Guideline and Work Instruction
Fourth to Define
: Records

CUSTOMER
SATISFACTION

Product Delivery
(LOGISTICS)

YES

Evaluation and
Feedback by
Customer
(MARKETING)

SUPPORTS FOR PRODUCTION

Maintenance
QA/QC
Purchasing
Material Control (Warehouse)
IT Services
HR Services
Accounting Services

NO

Approved by
Customer?

YES
Agreement
and/or
Contract
(MARKETING)

NO
Laboratory Testing
of Final Goods
(QA/QC)

YES

Product
Passed?

Patrol/On-line
Inspection of the
Product
(QA/QC)

Production/
Manufacturing
(PRODUCTION
UNIT)

Production
Planning
(PLANNER)

Material
Preparation
(PRODUCTION
UNIT)

Taking Sales and

Order
(SALES)

A
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Page 2 of 2

MANUFACTURING PROCESS MAPPING (OVERVIEW)

Procurement of
Materials
(QA/QC)

Receiving of
Delivered
Materials
(WAREHOUSE)

Material Incoming
Inspection
(WAREHOUSE)

Material
Passed?

NO

Feedback the
Purchasing
(WAREHOUSE)

Feedback the
Supplier
(Purchasing)

Corrective &
Preventive Action
(Purchasing)

YES

Stocking/
Warehousing
(WAREHOUSE)

JPB