Terri Scarborough has over 20 years of experience in customer service, sales, marketing, and event planning. She currently works as the Reservations & Marketing/Welcome Center Manager at Festiva Resorts, where she is responsible for marketing properties and creating new levels of customer service. Previously, she worked as an Event Coordinator/Marketing Director and Marketing Manager for other companies in the hospitality industry. She holds an AA degree in Business and certification in ophthalmic assisting.
Terri Scarborough has over 20 years of experience in customer service, sales, marketing, and event planning. She currently works as the Reservations & Marketing/Welcome Center Manager at Festiva Resorts, where she is responsible for marketing properties and creating new levels of customer service. Previously, she worked as an Event Coordinator/Marketing Director and Marketing Manager for other companies in the hospitality industry. She holds an AA degree in Business and certification in ophthalmic assisting.
Terri Scarborough has over 20 years of experience in customer service, sales, marketing, and event planning. She currently works as the Reservations & Marketing/Welcome Center Manager at Festiva Resorts, where she is responsible for marketing properties and creating new levels of customer service. Previously, she worked as an Event Coordinator/Marketing Director and Marketing Manager for other companies in the hospitality industry. She holds an AA degree in Business and certification in ophthalmic assisting.
SCARBOROUGH 900 Courtyard Dr L3 Myrtle Beach, SC 29577 843 267-9215 terriscarborough@yahoo.com
OBJECTIVE To increase profits and productivity by utilizing my expertise in customer
service, sales, marketing and organizational skills EMPLOYMENT HISTORY
FESTIVA RESORTS 7/2/08
to Present Reservations & Marketing/ Welcome Center Manager Responsible for the marketing of The Ellington and Peppertree Ocean Club. Duties include keeping each department in compliance with budgets, placing ads and marketing in cities nationwide. Creating new levels of customer service for the welcome centers, frontline marketing and front desk reservations. Solidifying all contracts with vendors including negotiating pricing. Staffing, event coordinating of all inhouse owner events for company and guest including catering menus, accommodations, event rentals, and transportation.
PRUDENTIAL SOURCE ONE PROPERTIES 8/02 to
5/08 Event Coordinator/Marketing Director Market research for sales events. Evaluating property and locations for tents, caterers and all portable and av needs. Presentation on future expectations of the development to the Mayor, city council, chambers and key personnel in each city. Design a budget for each event and property. Responsible for orchestrating, implementing, staffing and scheduling of all presentations of new developments. Schedule the sales events, to include flights, dinner banquets, ground transportation, all music and accommodations for approximately 300 people. Creating logos, signage and sales material.
VISTANA INC /Bluegreen 9/1998
to 6/2002 Marketing Manager - Responsible for the in-house guest. Staffing and training of OPCs.To create excitement for guest & staff. Implemented social calendar for owners. Establishing business through trade shows in various cities and hospitality association. Instrumental in implementing the OPC monthly awards ceremonies.
CAROLINA EYE ASSOC 3/1994 to
9/1998 Certified Ophthalmic Assistant Assisted MDs with patient care, visual fields, surgery and OR scheduling. Worked in the Myrtle Beach, Brunswick and Wilmington offices. Started educational program in eye care for school systems and local businesses, spoke at chamber events on eye care.
CIBA-GEIGY PHARMACEUTICAL 1988 to
1990 Sales Consultant Responsible for sales, marketing, conventions and educating MDs, medical universities, optometrist, and optical stores on Ciba Vision Care products for NC & SC territory
Charlotte EENT Hospital 1974-1988
EDUCATION
AA DEGREE BUSINESS, CHARLOTTE, NC CENTRAL PIEDMONT COLLEGE ,
CERTIFICATION IN OPHTHALMIC ASST, 2005 UNIVERSALCLASS.COM EVENT PLANNING
Business and Corporate Travel: Achieve Efficiency and Minimize Stress with The Essential Guide to Business and Corporate Travel - Access Strategies for Maximum Productivity