BSBDIV301

Theory questions
You will need to complete the following questions for Assessment Event 1.
Complete your answers on this document, save the file on your computer and follow the
instructions to submit to the online area for this assessment event.
Questions

1. List six (6) different characteristics of people that contribute to workplace

diversity.
.

2. For four (4) different characteristics provided in response to question 1, describe

how to sensitively respond to the characteristic. Ensure that your answer includes culturally
appropriate and verbal and non-verbal communication methods.

3. Provide a brief overview of three (3) potential benefits of diversity in a team

environment.

4. Briefly explain how team members should be encouraged to utilise and share their
specific qualities, skills or backgrounds to enhance work outcomes/goals.

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5. What are three (3) things that could be implemented in a workplace
to show customers that diversity is valued by the business?

6. What should you do if your interpersonal style conflicts with someone elses?

7. With regard to both visual impairment and hearing impairment briefly state:
a. what you believe would be required in the workplace to accommodate a person with this
need

b. The name of a government agency or organisation you could refer to for information
about how to meet the persons needs.

8. Research one anti-discrimination law applicable in your state and:

a

name and summarise in your own words the main issues the law covers

c. explain how this law impacts upon the behaviour of staff in the workplace.

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9. Why is it important for a business to value diversity in the workforce?

10. Give two (2) examples of how valuing diversity in the workplace can help
Australias economy.

11. Name three major cultural, religious or other traditions and practices in the
community and/or work environment.

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