Ryan I.

Lemieux
23 Golden Pond Estates
Akron, NY 14001
(716) 698-0114
ryan@lemieux-sales.com
linkedin.com/in/ryanlemieux1992

SUMMARY

Seeking an Information Technology position where I can gain experience, and grow within a
well-established organization. My main interest is working towards a career in Information
Technology Management.

EXPERIENCE

IT Technician Internship 5/ 2016 to 10/ 2016

Integer Holdings, Clarence, NY
Managed and coordinated an extensive PC refresh project encompassing 92 systems.
o Assisted in the development and testing of new images.
o Created imaging documentation procedures & checklists by model.
o Performed deployments from unboxing to delivery to maintain transparency
for associates.
o Managed and deployed McAfee whole disk encryption using McAfee E-Policy
Orchestrator.
Played a major role in a Cisco phone refresh project.
o Programmed phones using Cisco Call Manager.
o Refreshed 100+ phones for Integers Clarence & Alden facilities.
Completed help tickets and assisted technicians with many day-to-day tasks
including working with a variety of Integer associates.

Assistant Manager 9/ 2013 to 5/ 2016

Sky Zone Buffalo, Cheektowaga, NY
Led 26 employees making sure communication and safety were our top priority.
Interviewed and trained 10 newly hired employees for my department.
Implemented different ideas that were adopted and embraced by Sky Zone.
o Co-created a system to properly train Court Monitors so that each new team
member was trained consistently.
o Small improvements around the facility to uphold the idea of safety for our
jumpers.
Responsibilities of administrative duties making sure crucial tasks were completed on
time and correctly including:
o Creating weekly schedules for my department.
o Daily court inspections to ensure the courts were in good working conditions.

Production Development Internship 5/ 2010 to 12/ 2012

Greatbatch Medical, Clarence, NY
Updated existing projects from 2D MicroStation into 3D SolidWorks
models using computer aided drafting techniques.
 Created fixtures in 3D SolidWorks for complex assemblies to meet
high volume production requirements.
Given the responsibility of designing tools for the manufacturing
process of medical battery 3045.
o Met pre-qualifications on schedule. This involved designing, prototyping,
testing, production training, and release to production.

EDUCATION

Bachelor of Science, Business Administration: expected 5/ 2017

The State University of New York at Buffalo, Buffalo, NY - Bachelor of Science specializing in
Management Information Systems

Associate of Applied Science in Computer Aided Drafting & Design: 5/ 2012

Niagara County Community College, Sanborn, NY

COMPUTER SKILLS

Microsoft XP 10, Apple OS, Microsoft Office, AutoCAD, SolidWorks, C++, Java, HTML, PHP,
Visual Basic, SQL.

REFERENCES

James Studley Patrick Delaney Gerry Bromley

ITSM Manager Senior Director of IT Client Services Senior Director of Network,
Integer Holdings and Client Services Infrastructure & Security,
10000 Wehrle Drive Integer Holdings and IT Infrastructure
Clarence, NY 14031 10000 Wehrle Drive Integer Holdings
jstudley@greatbatch.co Clarence, NY 14031 10000 Wehrle Drive
m pdelaney@greatbatch.com Clarence, NY 14031
Office: 716-759-5431 Office: 716-759-5421 gbromley@greatbatch.com
Office: 716-759-5620