BRITANIE NAYLOR

[TypeSouth
5323
BRITANIE NAYLOR
EDUCATION

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Bachelor of Science in Peace and Conflict Studies
Graduated May 2017

3325 West
Internship at Green Urban Lunchbox
Focus on fruit tree trimming and garden set up

[Type
EXPERIENCE

(801)819-8096
City Cakes and Caf SLC, UT 2010 Current

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Production Manager
o Ensure food quotas met for wholesale
o Keep store front dessert case stocked
Trained new employees

Snoopyb007@gmail.com
o Team of 20
o Trained on food preparation
o Trained on comouter systems

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o Trained for excellent customer service
Issued policies among employees
o Issues memos, and notified employees of policy changes
Bake desserts for caf
o From scratch baking.
o Vegan and gluten-free baking
o Baked cakes, muffins, cookies, cupcakes, scones, and breads
Wendys International SLC, UT 2007 2010
Received Certificate of Recognition for customer service
o Worked at 6 different stores to change customer service scores
Ensure labor quotas were achieved
o No employee over 40 hours
o Made schedule to stay under overall labor quota
Manage cash for store
o 5 drawers of $150
o Overall store contained $1,000-$1,500 in safe depending on location
Ensure that customer complaints are dealt with satisfactorily and promptly
Count inventory
o Included food, paper products, and cleaning supplies
Waste Management

SKILLS
Food handlers permit
Team building
Fruit tree trimming
Irrigation set up for gardens
Analytical thinking and problem solving
Fast learner
Conflict resolution
Promoting peace
Assessing attitudes based on gender, generation, and social class

REFERENCES AVAILABLE BY REQUEST