Professional Documents
Culture Documents
01-Sep-2016 to 30-Sep-2016
YOUR MONTHLY BILL
Total Due Date
Mr. ANIL KUMAR Amount Due
H.NO 34 GALI NO 6 Hw$b Xo` am{e Xo` {XZmH$
BHUDUTT COLONY
BALLAVGARDH
MANJU SHREE NURSING HOME
FARIDABAD 121001 169.30 16-Oct-2016
HARYANA
Mobile No. : 9999804991 Bill Number : 0324559290
Account No .: 100010684418
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...
Previous Bill Payments (B) Adjustments (C) Current Total Amount Due Total Amount Payable
Amount (A) Charges (D) (A-B+C+D) After Due Date
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12345/1214 For General Information & 198 For Services and Complaints customercare@idea.adityabirla.com
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Account No. : 100010684418
Bill Number : 0324559290
Bill Date : 01-Oct-2016
Customer Information
1. These terms and conditions are in addition to and without prejudice to those contained in the Customer Application Form (CAF), and accepted by the subscriber.
All terms and conditions here in shall have the same meaning as defined in CAF.
2. The subscriber can pay at any of the Authorised Idea outlets through Cash, Cheque (Crossed cheques / draft drawn in favour of IDEA Cellular Limited or by opting
ECS /Credit Card Standing instructions
a. Cash payments SHOULD NOT be sent by mail or dropped in the cheque collection boxes. Please make the cash payments at any of our Company Retail Stores or
IDEA Showroom or nearby VTOP retail outlets.
b. Fill in complete details including Cheque / Draft Number, drawee bank and branch on the remittance slip and write your Account number, cellular phone number
and name on the reverse of the Cheque / Draft.
c. Drop your cheques ONLY at our designated cheque collection drop boxes or at MI or CCC or CRS. Post-dated or otherwise invalid / non-bankable/ outstation
cheques are not acceptable.
d. You can also pay by logging on to our website www.ideacellular.com or by giving standing instructions with your bank account/credit card.
e. By making on-time payments you can avoid late payment fees of Rs.50 or 2% whichever is higher for bill amount value >Rs.100/- and help build a good credit
history. IDEA Cellular Limited reserves the right to apply Rs.200+tax per instruments towards cheque return, Rs. 100+tax per ECS /credit card decline.
f. IDEA Cellular Limited reserves the right to vary the rates of the penal charges from time to time with due intimation.
3. IDEA Cellular Limited may take recourse to any other course of action as available and considered appropriate, subject to TRAI Regulations.
4. In case of delay in receipt of the call details from our roaming partners, the associated charges will get reflected in your subsequent bill.
5. No Migration fee is chargeable to any tariff plan change
6. No increase in rates is permissible in any item of tariff for the next period of six months from date of enrolment.
7. No charge is levied for any service without explicit consent of the consumer.
8. Any security deposit paid by you, is refundable within 60 days of disconnection after adjustment of any dues. In case of any delay, you shall be eligible for
interest on the "due amount" @ 10% per annum.
9. IDEA Cellular Limited will address all statements and notices under customer services application form to the billing address given overleaf. Any statement or
notice will be deemed served within 72 hours of posting by mail or courier.
10. Web based Request & Complaint Monitoring System You can view status of your request/complaint or register the same online through our website
www.ideacellular.com. You have to do one-time registration (if not registered) and then login to my account under Customer Care Section
11. In case of any Query, please call customer care number 12345 or 9891012345 (Nominal charges apply for agent assistance) and for registering any complaints,
please call customer care number 198 or 8744000198 (Toll Free).In case you are not satisfied with the resolution provided and wish to further appeal, you
can do so by appealing to our Appellate Authority within 30 days of resolution either through e-mail, Fax, post (including courier) or in person or on our
website www.ideacellular.com or at our Customer care Number
Appellate Authority: Mr. Amit Dimri
E-mail id: appellate.delhi@idea.adityabirla.com; Fax No. 9891905777
Communication Address: Idea Cellular Ltd, Delhi Circle, A-68, Sec-64, Noida 201301
Working Days : Monday to Friday Working Hours : 10.00 am to 6.00 pm
12. For address change, please submit a letter with address proof at our nearest showroom & the same will be implemented in 4 working days, this change may be
subject to address verification by Idea.
13. In the event of non-payment /part payment / late payment of the amount /outstanding by due date/ cheque return instances,IDEA Cellular Limited reserves the
right to disconnect the services with due intimation to subscriber.
14. Any disputes arising out of differences are subject to the exclusive jurisdiction of the Courts of Delhi.
15. Do Not Disturb (DND) Registration process:
-To block all telemarketing Calls & SMS to your mobile, dial 1909 from mobile or SMS 'START <0>' to 1909.
-To allow telemarketing SMS only from select categories, SMS 'START <preferred category no.> to 1909. {Eg: To allow Credit card & Education related SMS and
block all other categories of SMS, type 'START 1,3' and SMS to 1909}. However all Telemarketing Calls will remain blocked.
-Categories & Numbers are as follows: 1- Banking/ Insurance / Financial products / Credit cards. 2 - Real Estate. 3 - Education. 4 - Health.
5- Consumer goods/automobiles. 6 - Communication / Broadcasting / Entertainment/ IT. 7-Tourism and leisure
16. This is a computer generated invoice and does not need any signature
Service Tax Category Telecommunication Sevices
Corporate Identity Number L32100GJ1996PLC030976
Account No.: 100010684418
Bill Number : 0324559290
Bill Date : 01-Oct-2016
STATEMENT OF ACCOUNTS
Summary of Charges for Mobile No. 9999804991
Total -8.99
Mr. ANIL KUMAR
Account No. : 100010684418
Bill Number : 0324559290
Bill Date : 01-Oct-2016
Charges for Mobile No. 9999804991
Monthly Charges
Roaming Charges
Roaming Total Incoming Outgoing SMS GPRS Free Airtime GPRS Free Units Total Discount Net
Circle Name Duration Call Charges Call Charges Charges Vol(MB)/Dur Vol/Dur Charges GRPS(Vol/Dur) Charges Charges Charges
Haryana 26:24 9.45 4.90 1.14 0.000 00:00 0.00 0.00 15.49 0.00 15.49
Total 15.49
TotalTax 23.25
Total Current Charges 178.29
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# Proration is done to calculate exact rental & usage charges based on the number of active days of usage
Mr. ANIL KUMAR
Account No. : 100010684418
Bill Number : 0324559290
Bill Date : 01-Oct-2016
Itemized Details for Mobile No. 9999804991
Outgoing Call Details
Local Calls - Cellular
Sr. Date Time Number Time Duration Pulse Call Sr. Date Time Number Time Duration Pulse Call
No. hh:mm:ss Called Band mm:ss Charges No. hh:mm:ss Called Band mm:ss Charges
1 01-Sep 07:35:47 919718204497 O 00:11 1 0.00 20 17-Sep 18:49:13 919312386390 P 00:18 1 0.00
2 05-Sep 19:52:14 918010878287 P 00:18 1 0.00 21 17-Sep 20:56:19 918375022404 P 11:31 12 0.00
3 05-Sep 20:26:44 09958537263 P 14:27 15 0.00 22 18-Sep 21:17:20 918375022404 P 17:15 18 0.00
4 07-Sep 18:49:14 918375825564 P 01:26 2 0.00 23 18-Sep 22:40:18 919999874991 P 00:03 1 0.00
5 08-Sep 07:21:11 919873404708 O 00:15 1 0.00 24 18-Sep 22:40:45 919312386390 P 00:09 1 0.00
6 08-Sep 20:03:11 918010878287 P 00:08 1 0.00 25 19-Sep 19:15:18 919811021173 P 03:00 3 0.00
7 09-Sep 19:30:57 919313828636 P 00:28 1 0.00 26 19-Sep 20:06:34 09350849260 P 00:08 1 0.00
8 12-Sep 21:40:19 918375022404 P 02:18 3 0.00 27 20-Sep 07:53:08 919718204497 O 00:26 1 0.00
9 13-Sep 07:43:24 919312544592 O 01:05 2 0.00 28 20-Sep 19:01:26 918375825564 P 01:19 2 0.00
10 14-Sep 09:31:47 919555581101 P 01:05 2 0.00 29 21-Sep 07:36:50 919718204497 O 00:13 1 0.00
11 14-Sep 10:20:05 919555581101 P 00:31 1 0.00 30 21-Sep 14:22:32 919313828636 P 01:25 2 0.00
12 14-Sep 14:58:15 919312544592 P 00:16 1 0.00 31 21-Sep 15:24:17 09958450674 P 31:41 32 0.00
13 14-Sep 16:34:18 919313828636 P 00:29 1 0.00 32 21-Sep 21:48:52 918744957046 P 00:49 1 0.00
14 14-Sep 17:30:48 919313828636 P 00:10 1 0.00 33 22-Sep 13:34:57 919555581101 P 01:16 2 0.00
15 14-Sep 18:19:19 919555581101 P 02:38 3 0.00 34 24-Sep 21:55:41 918375022404 P 09:31 10 0.00
16 15-Sep 07:38:08 919718204497 O 00:11 1 0.00 35 29-Sep 19:04:20 918375825564 P 00:17 1 0.00
17 16-Sep 19:13:40 09312386390 P 00:07 1 0.00 36 30-Sep 18:53:27 919015706296 P 10:07 11 0.00
18 17-Sep 18:25:59 919312386390 P 00:20 1 0.00 37 30-Sep 20:16:38 919312386390 P 00:12 1 0.00
19 17-Sep 18:41:31 919312386390 P 00:59 1 0.00
Total 0.00
STD Calls - Cellular
Sr. Date Time Number Time Duration Pulse Call Sr. Date Time Number Time Duration Pulse Call
No. hh:mm:ss Called Band mm:ss Charges No. hh:mm:ss Called Band mm:ss Charges
1 01-Sep 07:33:32 09899796327 A 00:35 1 0.00 9 18-Sep 10:16:27 918445213332 A 04:36 5 0.00
2 12-Sep 22:03:23 919813287786 A 10:04 11 0.00 10 20-Sep 07:51:52 918396969534 A 00:16 1 0.00
3 13-Sep 18:38:16 919034764643 A 00:26 1 0.00 11 25-Sep 11:10:14 919034764643 A 00:29 1 0.00
4 13-Sep 19:05:06 919034764643 A 01:11 2 0.00 12 26-Sep 20:52:21 919034764643 A 00:18 1 0.00
5 14-Sep 09:27:34 919034764643 A 00:48 1 0.00 13 26-Sep 20:52:48 919034764643 A 00:11 1 0.00
6 14-Sep 09:29:04 919034764643 A 00:17 1 0.00 14 26-Sep 20:54:20 919034764643 A 01:36 2 0.00
7 15-Sep 07:46:01 09899796327 A 00:27 1 0.00 15 30-Sep 07:23:57 919899796327 A 00:08 1 0.00
8 15-Sep 18:46:15 09991678466 A 01:50 2 0.00
Total 0.00
SMS
Sr. Date Time Destination Volume SMS Sr. Date Time Destination Volume SMS
No. hh:mm:ss Number Charges No. hh:mm:ss Number Charges
1 03-Sep 19:51:40 919560345888 1 0.00 7 14-Sep 12:31:07 919813287786 1 0.00
2 14-Sep 11:06:29 919813287786 1 0.00 8 14-Sep 12:31:57 919813287786 1 0.00
3 14-Sep 11:31:32 919813287786 1 0.00 9 14-Sep 12:32:08 919813287786 1 0.00
4 14-Sep 11:38:01 919813287786 1 0.00 10 14-Sep 12:35:03 919813287786 1 0.00
5 14-Sep 12:18:51 919813287786 1 0.00 11 24-Sep 18:49:08 918375825564 1 0.00
6 14-Sep 12:26:26 919813287786 1 0.00
Total 0.00
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