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  • Purpose: Standard Operating Procedure

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    Sujit Kumar
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    This standard operating procedure outlines the process for understanding business requirements, developing customized software applications, and selling them to customers. It details the project planning, execution, operations, workflow, sign-off, and customer feedback aspects of the process. The document provides guidelines on tasks like project planning, system development, testing, ongoing support and maintenance, as well as obtaining sign-off and feedback upon project completion.

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    International Organization for standardization

    Original Title

    Doc 2

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    This standard operating procedure outlines the process for understanding business requirements, developing customized software applications, and selling them to customers. It details the project planning, execution, operations, workflow, sign-off, and customer feedback aspects of the process. The document provides guidelines on tasks like project planning, system development, testing, ongoing support and maintenance, as well as obtaining sign-off and feedback upon project completion.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    3 views1 page

    Purpose: Standard Operating Procedure

    Uploaded by

    Sujit Kumar
    This standard operating procedure outlines the process for understanding business requirements, developing customized software applications, and selling them to customers. It details the project planning, execution, operations, workflow, sign-off, and customer feedback aspects of the process. The document provides guidelines on tasks like project planning, system development, testing, ongoing support and maintenance, as well as obtaining sign-off and feedback upon project completion.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    SOP #

    <<SBU Name>> Revision # 1.0


    Implementation Date: 1st December 2016
    Page # 1 of Last Reviewed/Update Date: 1st December 2016
    SOP Owner <<Name>> Approval

    Standard Operating Procedure

    1. Purpose
    Understanding business requirements, developing the application and selling the
    same to the customers .
    2. Scope
    Providing customized softwares and ERPs to customers based on their expectations.

    3. Prerequisites
    Domains / Time Line etc

    4. Project Planning
    1. Project Plan
    2. System Requirement specification
    5. Execution
    1. System Development
    2. Change Request
    3. Test System
    6. Operations
    1. System Improvements
    2. System Maintenance
    3. Ongoing Support
    7. Procedure End to End Work Flow
    Process Flowchart when we get an order and execution

    8. Project Sign Off


    Sign off procedures with project completion cert

    9. Customer Feedback
    Standardized customer feedback form

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