Professional Documents
Culture Documents
On
Financial Analysis of Delta Life Insurance Company Ltd.
Supervised By
Mr. Mrinal Kanti Paul
Assistant Professor
School of Business
Prepared By
Manas Saha
ID: 11.01.02.102
BBA Program
Major in Finance
10 September, 2015
Assistant Professor
Sir,
I have much pleasure to submit herewith a copy of Internship report on Financial Analysis of
Delta Life Insurance Company Ltd. I would like to express my sincere gratitude to you for your
support and encouragement.
I have done my internship in Delta Life Insurance Company Ltd. during three months attachment
period. The report focuses on the financial analysis of Delta Life Insurance Company Ltd.
This report has been submitted in partial fulfillment of the requirements for the degree of
Bachelor of Business Administration (BBA), Major in Finance, School of Business. I hope the
report meets your expectation. I will be glad to answer any queries regarding the study and
report.
Thanking You
Sincerely,
Manas Saha
ID: 11.01.02.102
BBA Program
School of Business
Letter of Endorsement
The Internship Report entitled Financial Analysis of Delta Life Insurance Company Ltd. has
been submitted in partial fulfillment of the requirements for the degree of Bachelor of Business
Administration (BBA), Major in Finance, School of Business on 10th September 2015 By Manas
Saha, ID# 11.01.02.102. The report has been accepted and may be presented to the Internship
Defense Committee for evaluation.
Internship Supervisor
Assistant Professor
School of Business
I would like to thank all who support me to complete my internship report. I also want to thank
all the people who have given their support and assistance and extremely grateful to all of them
for the completion of the report successfully. Ahsanullah University of Science and Technology
and Delta Life Insurance Company Ltd. both provided me with enormous support and guidance
for my report to be completed successfully.
I would also like to thank my internship supervisor Mr. Mrinal Kanti Paul, Assistant Professor,
School of Business, for his kind concern, valuable time, advice and constant guideline in
preparing the report.
I would like to thank Dipak sir, incharge, Cell-1, for their support in preparing the internship
report & providing me relevant information for the report. I would like to express my foremost
gratitude to other officials of Delta Life Insurance Company Ltd. who helped me and gave me
their valuable time, providing me with the most relevant information on the basis of which I have
prepared this report.
I would like to thank Azim sir, Mamun sir, Asma mam, Sraboni mam, joli mam who gave me
specific knowledge about department work.
Executive Summary
My report topic is Financial Analysis of Delta Life Insurance Company Ltd. So, we get an
accurate realization about Delta Life Insurance Co. Ltd. I also made an effort to present some
Suggestions for the better interest of the company. Basically, the major problems and facilities
are similar for all insurance company as they are dealing with services. The difference can be
made in one way, which is how well they are maintained their Accounts and dealing with their
customer and most probably how efficiently and effectively they are operating their business.
Delta Life Insurance Company business started with the creation of product or service and ended
with the attempt to sell it. Delta Life should start with the knowledge of the market. So, it is
necessary to find out what is needed, what will be sold, only then should return the operation to
create the product or service. Delta Life can take pride in molding the saving habits of the lower
and middle class people and transforming them into prospective policyholders. The potential is
now so strongly perceived that all life insurance companies old and new alike operating in
the country have started their own micro insurance products.
Table of Content
1. Introduction........................................................................................................................1
1.4 Methodology..................................................................................................................2
1.6 Limitations.....................................................................................................................4
2. Company Overview...........................................................................................................5
2.1.2 Vision....................................................................................................................8
2.1.3 Goal.......................................................................................................................8
3.2 Cell-1...........................................................................................................................23
3.2.4 IT Department......................................................................................................25
4.3 Summary....60
5.1 Findings......62
5.2 Recommendations..........60
5.3 Conclusions..........63
6. Bibliography
Appendix
Chapter-1
Introduction
1
1.1 Origin of the Report:
This is an internship report prepared as a requirement for the completion of the BBA Program
from the School of Business, Ahsanullah University of Science and Technology. The primary
goal of internship is to provide a primary corporate exposure to the student and an opportunity to
translate the theoretical conceptions in real life situation. The internship program covers a period
of three months of organizational attachment. For a successful accomplishment of BBA program,
I, Manas Saha of Bachelor of Business Administration was placed in Delta Life Insurance
Company Ltd., Doinik Bangla, for the internship program under the guidance of Mrinal Kanti
Paul, Assistant Professor of Ahsanullah University of Science and Technology. The duration of
my organizational attachment is three months, starting from June 2015. As a requirement for the
completion of the program I am required to submit this report, which would include an overview
of the organization, as well as particular functional department I am attached with and
elaboration of the responsibility, observation I have during the internship period.
The objective of this study is to provide insight into how the insurance company works, what are
the strengths and weakness of the company. The ratios will be compared of both the company
within the industry to see where the company stands. To give the stock holder a clear view about
the financial feasibility of both the banks so that they can take the appropriate decision. And
most significantly it will provide a good understanding of the business cycle and the yield curve -
both of which have a major impact on the economic performance of the company.
2
1.3 Scope of the Study:
Since, the chosen topic of this internship report is Financial Analysis of Delta Life Insurance
Company Ltd, the scope of this report is to analyze the financial analysis.
1.4 Methodology:
This is a descriptive and analytical report. Ratio analysis are the main components to analyze the
financial performance.
Major sources of primary information were interviews with members of the staff of Delta Life
Insurance Company Ltd.
Internal Sources
External Sources
The informative portion of this report is based on the primary data such as personal observations
and interviews with members of staff of Delta Life Insurance Company Ltd and secondary data
collected from internal sources. The analytical portion of this report is the outcome of numerous
numerical data collected mainly from the external secondary source. Prior to analysis, data
3
collected form financial & ratio analysis of Delta Life Insurance Company Ltd the above
mentioned sources were classified further for making them suitable for analysis. In order to get
appropriate, accurate and quick result the use of MS Excel was advantageous.
1.6 Limitations:
This report might be limited with some constraints. Performance measurement and assessment of
the contribution of a particular department of a company to the economy is a very difficult task
and there is no universally accepted methodology for this. Details of many aspects of the services
of Delta Life Insurance Company Ltd have been skipped in this report due to various constraints,
including time and space. Moreover, one of the main barriers in writing this report was the
confidentiality of data.
4
Chapter-2
Company Overview
5
2.1 Company History:
Delta Life Insurance Company Ltd. established mainly through the initiative of a group of
Bangladeshi professionals then working abroad along with a few enthusiastic local
entrepreneurs, started its operation in December, 1986 after the Government of Bangladesh
allowed the private sector to operate in the insurance sector in 1984 to carry on the business of
insurance in the Private Sector. A brief explanation as to the growth of life insurance business in
Bangladesh is in order here. Bangladesh declared independence from the Pakistani rules on
March 26, 1971 following which she had to witness a bloody liberation struggle with the
occupation forces lasting for 9 months before they were defeated. Insurance business which was
exclusively carried on in private sector before independence was nationalized after liberation in
1972 primarily to address the emerging situation of eroding public confidence in the industry that
was left staggeringly short of resources in the face of huge losses caused by the war of liberation.
After a series of experimentation, a state-owned body, namely Jiban Bima Corporation (JBC),
established in May, 1973 for transacting the life insurance business, took over the assets and
liabilities under life portfolios of all erstwhile private insurance companies and started business
in its own name. However, things did not improve; rather, in many respects became more
exacerbating and the Government then thought it better to allow private sector participation in
insurance business.
Since inception, Delta Life set before itself a high standard of all round performance coextensive
with professional soundness and proficiency. It soon made a mark in the life insurance arena by
not only being the leader among the private sector indigenous companies, but by undertaking and
successfully implementing innovative and welfare oriented life insurance schemes. It introduced
an array of conventional life and group insurance products - many of which were the first in
Bangladesh. For the first time, health insurance products were also introduced by Delta Life. But
more importantly, in fulfillment of the avowed commitment towards social development, Delta
Life for the first time not only in Bangladesh but probably in the World, devised and introduced
micro-life insurance-cum-savings products especially suited to the needs and pockets of poor
people of the country who constitute more than 80% of the people of Bangladesh.
Two projects of the company namely Grameen Bima for the rural people and Gono Bima for the
poor and marginal savers of the urban areas were initiated to devote themselves exclusively to
6
marketing and management of these innovative products. We are happy to report that we have
achieved a good measure of success although there is a long way to go. These schemes that we
have introduced have created great stir and enthusiasm among the general mass who, before
these projects started functioning, could not even dream of owning a policy that provides the
much needed life insurance coverage along with facility of regular savings on a long-term basis.
At a later stage i.e. in the year 2002, the projects were merged into a division of Delta Life,
namely, Gono Grameen Bima Division.
Delta Life can take pride in molding the saving habits of the lower and middle class people and
transforming them into prospective policyholders. The potential is now so strongly perceived
that all life insurance companies - old and new alike - operating in the country have started their
own micro insurance products.
A brief explanation as to the growth of life insurance business in Bangladesh is in order here.
Bangladesh declared independence from the Pakistani rules on March 26, 1971 following which
she had to witness a bloody liberation struggle with the occupation forces lasting for 9 months
before they were defeated. Insurance business which was exclusively carried on in private sector
before independence was nationalized after liberation in 1972 primarily to address the emerging
situation of eroding public confidence in the industry that was left staggeringly short of resources
in the face of huge losses caused by the war of liberation. After a series of experimentation, a
state-owned body, namely Jiban Bima Corporation (JBC), established in May, 1973 for
transacting the life insurance business, took over the assets and liabilities under life portfolios of
all erstwhile private insurance companies and started business in its own name.
However, things did not improve; rather, in many respects became more exacerbating and the
Government then thought it better to allow private sector participation in insurance business.
Since inception, Delta Life set before itself a high standard of all round performance coextensive
with professional soundness and proficiency.
7
2.1.2 Vision:
2.1.3 Goal:
Provide financial security to our customers with insurance policies that are most suitable
for them
Make life insurance an easy saving instrument and a profitable one with attractive bonus
and improved customer service
Collect small savings from the people of our country and invest the accumulated savings
in profitable nation building enterprises.
Teamwork
Respect for all people
Unquestionable integrity
Excellence inverting we do
Speed in servicing
Truthfulness
8
2.2 Background of the Delta Life Insurance Company Limited At a glance:
Microfinance
Securities
Delta Life offers a wide variety of ordinary life product/plans ranging from the most common
endowment type to more modern and sophisticated plans like endowment with open term,
pension plan with built in provision for increasing pension, increasing protection with provision
for premium refund etc. The plans have been designed keeping in view the diverse and
multifaceted needs of the insuring public belonging to different strata of the society. Some of the
popular plans are briefly described below.
9
2.3.1 Popular Plans of Ordinary Life Insurance:
The most common and widely popular, this plan provides for a fixed sum at end of a particular
term or at earlier death of the assured. The plan is available under both options i.e. with profit
and without profit. This is a straightforward coverage allowing a person to plan his future needs
for security and projected savings through means of insurance. Ds for security and projected
savings through means of insurance.
This plan provides for high security at earlier death of the assured before expiry of term (10 & 20
years) or the sum assured at expiry of the term. The plan provides for double the sum assured at
premature death due to illness or treble the sum assured if death occurs directly as the result of an
accident along with accrued bonuses till death or maturity as the case may be.
a) Three payments plan Given for terms like 12, 15, 18, 21 years with or without profits this plan
provides for one fourth of the sum assured upon expiry of each one third of the term and on
death at any time within the term the full sum assured - payment of one or all the installments
notwithstanding. In case of survival to the end of the term remaining portion of the sum assured
along with profits is paid after deducting the installments already paid.
b) Bi-annual payment plan is given for 10, 15 & 20 years' term and provides for payment of a
portion of sum assured bi-annually after expiry of the 4th year of the policy, if the policyholder is
then living.The amount of installment and when payable is shown in the table below:
10
20 Years 10% Upon expiry of 4th, 6th, 8th, 10th, 12th, 25%
14th, 16th & 18th years
Notwithstanding the payment of any number of installments, the policyholder remains covered
for full risk and on death occurring before maturity, full sum assured is payable.
These are comparatively low cost plans. These plans provide for payment of sum assured in case
of premature death within the term or refund of all premiums paid at end of term. Under Table-
59(A), sum assured keeps on increasing at 8% p.a. on each successive policy anniversary and
such increased sum is paid at death during the term. On survival up to the end of term, all
premium paid during the term is paid. Under Table-65(A) a guaranteed profit equal to 10% of
sum assured is paid along with full premium at end of term as survival benefit. On death before
maturity, the sum assured is payable.
V. Pension Plan:
without profits. Under plan pensions are provided at quarterly intervals from an age designated
by the policyholder for life, guaranteed for a minimum period of 10 years i.e. if the pensioner
dies anytime within 10 years his designated nominee will get pension for remaining term of 10
years. Before pension starts, if the assured policyholder dies, 10 times the annual pension is paid
as a lump-sum to his nominee and the policy is terminated upon such payment. There is another
plan (Table-72D) that while providing for full protection against premature death as described
above, provides for pension from a designated age as elected by the policyholder at an increasing
rate i.e. pension will increase at 10% at intervals of two years. Payment of pension is guaranteed
for at least ten years and thereafter as long as the pensioner lives.
Both these pension plans provide for waiver of premium in case of permanent and total disability
due to accident before commencement of pension.
11
VI. Child Educational Protection Plan with Profits:
Multiple benefits in the form of scholarships, monthly annuities etc. in addition to sum assured
are available under these plans. Under one plan (Table-11) sum assured or a part thereof is also
payable to the policyholder in case the child dies prematurely.
Built-in benefits for payment of 50% sum assured immediately if critical illness is diagnosed.
Premium and the sum assured will thereafter be halved and the policy continues. Under this plan,
a spouse may also be covered for major disease benefits.
Policies under the plan are initially issued and are to be taken for a minimum term (6 to 10 years)
as elected by policy holder. Any time within this minimum term if death occurs, full sum assured
is payable. At the expiry of the minimum term, the policy may be surrendered for full refund of
premiums paid. However, the policyholder need not terminate his policy at end of the minimum
specified period. The policy will automatically continue till age 65 years of the policyholder
unless he terminates it earlier. The survival benefit comprises of refund of all premiums paid
along with bonuses. In case of premature death the nominee(s) is paid the sum assured plus all
premiums paid till death, or all premiums paid with profit accrued till death whichever is greater.
It is a single Premium Policy offering multiple security for five years term. It covers natural
death, permanent and partial/total disability and seven major diseases. Premiums are based on
the age of the proposer. This plan perfectly suits the needs of the executive class.
Surrender Value: After payment of two full years' premium, the policy acquires cash surrender
value which is quoted on request unless stated in the policy itself.
12
Loan: At any time after a cash surrender value is available under the policy and while the policy
is in force, the policyholder may obtain, subject to the company's existing rules, a loan on the
policy up to 90% of the cash surrender value.
Age Proof: Age of life assured as declared while applying for the policy has to be authenticated
with an age proof document acceptable to the company. The company reserves the right to
require proof of age of the life assured before paying any claim under the policy if not admitted
earlier.
Settlement Option: Payee may elect to receive the proceeds of the policy in installments instead
of in a single sum, in such a manner as may be agreed upon with the company.
Suicide: Should the life assured commit suicide, whether the assured be then sane or insane,
within two years from the commencement date or from reinstatement of the policy, then the
liability of the company shall be limited to the refund of all premiums paid under the policy less
indebtedness, if any, at the time of such death.
Bonus: Delta Life pays attractive bonuses to its with-profit policies. The present rate of policy
bonuses are as following:
a) A compound reversionary bonus @ 5% of paid up sum assured. This bonus is not paid on the
installments withdrawn (under Table-03, 04) from the date of such withdrawal.
b) A simple reversionary bonus ranging from Tk. 10 to Tk. 15 per thousand sum assured per year
depending on term.
c) A terminal bonus equal to 12% to 15% of sum assured at maturity of policy depending on
terms if the policy would have been in force for at least 4/5th of its term.
On the basis of the three types of bonuses, the Company now pays bonus on Tk. 100,000 Sum
Assured for with-profit endowment products according to the following chart
13
Table-2: Average Rate of Bonus
Term of Policy Total Bonus at Maturity Average Rate per Thousand Sum Assured per year
10 Years Tk. 54,068 Tk. 54.068
15 Years Tk. 84,050 Tk. 56.033
20 Years Tk. 1,18596 Tk. 59.298
The above mentioned rate is not applicable for all products. Please contact your nearest Service
Center for more information on vested bonus for your policy
Delta Life first launched Micro-insurance product in 1988 through its Grameen Bima Project
(GRB) to cater to the necessity of economic protection against premature death and of disability
as well as providing a way for regular savings for the poor and low income group of people
living in villages. Later it started another project in 1994, namely, Gono Bima (GNB) for the
urban poor and the low income class. These projects are now merged under the name of Gono-
Grameen Bima Project (GN-GRB). The initial problems apart, the project started to yield
impressive results right from the beginning by creating great interest among the target population
who could not even perceive an institutional arrangement through which the ever present
problems of insecurity of life could be addressed. To suit the needs and pockets of the target
people, and for efficient management of these portfolios, some of the age-old traditional
concepts of carrying on life insurance business had to be diluted and in some cases replaced by
simple and straightforward practices. Yet, the results are so encouraging that Delta Life is now
regarded far and wide as the undisputed leader espousing the cause of welfare of teeming
millions and its experiences are now used to advantage not only by indigenous companies but
also other micro-savings organizations abroad.
In GN-GRB the formalities are minimum. Insurance Cover is given under Group Insurance
concept. A person interested in a policy submits a simple two-page proposal form; it is signed or
thumb imprinted by him or her. There is no need for medical check-up. The person needs to be
14
between 18 and 45 years of age, have a monthly income of Tk. 5,000.00 (US $100.00) or less, be
of good health and supply a Declaration of Good Health (DGH) at the time of submitting the
Proposal form. Death through pregnancy complications within the first year of the policy and
death through suicide in the first year of the policy are not covered under an "exclusion clause".
Simple endowment with profit policies are offered for 10 and 15 years term both with premium
payment mode being weekly or monthly. Premium rate is the same irrespective of age at entry.
Besides this plan, new plans like three-payment plan with 12 and 15 years term and double
protection endowment plan have recently been introduced.
Upon acceptance of the proposal, a pass book is issued to the policyholder detailing all terms and
conditions of the policy. The pass book serves as the purpose of recording of all payments made
by him towards the policy. There is one group policy document for the policyholders of each
Thana or Block. For individual policyholders the passbook serves as policy document.
GN-GRB gives small project loans to its policyholders on a group liability basis. No collateral is
required. There is 20% service charge on the loans, which is calculated at a flat rate and added to
the principal amount. The loan, together with the service charge, is repayable in 12 equal
monthly instalments. The repayments are collected from door to door by the organizers. Recently
a decision has been taken to establish small collection booths in the villages. A person must be a
policyholder and pay premiums for atleast one year before being eligible for a loan. The
maximum loan given is Tk. 5,000.00 (US $100.00) per policyholder. The loans are for income
generating activities (IGA) only. Policyholders form a committee of 5 to 7 members. 3
policyholders selected by the committee are given the first loan. After recovery of 3 instalments
from each of the first three borrowers, the next 3 are given their loans and so on. As a general
rule, 60% of the premium income of an area and 40% of the repaid loan of an area are available
for loan in that area. Also 100% of premium collection of a committee is available for loan to
that committee.
15
2.5 Group Life Insurance:
Group Insurance is an instrument for providing life insurance coverage (protection) to a number
of individuals under a single contract (policy) who are associated together for a common interest
other than insurance. It is the most cost effective means to provide immediate financial support
to an insured member and/or his family in case of devastating events like-death, disability,
disease as well as retirement. Group Insurance has already established its importance as a
component of "Employee Benefit Package" in Bangladesh. Exclusive features of Group
Insurance are:
Delta Life offers a host of Group-Life Insurance schemes from which an organization/ employer
may choose for benefits of its members/employees, as may best serve their interest according to
organizational setup.
Group Life Insurance Schemes offered by Delta Life are of two types:
16
Traditional Schemes: For insurance coverage of members/employees of a Group
These are the commonly offered "Group-Life Insurance" schemes and are also known as Basic
Schemes: These are:
There are several variants of Basic Schemes. Examples of two variants of GTR are
GTR-100/10: Group Term Life with 100% Premium Refund after 10 years
GTR-50/10 : Group Term Life with 50% Premium Refund after 10 years
17
Group Term Life Insurance with Premium Refund (GTR):
18
Premium rate- age dependent and variable
Payment of Surrender Value in case of discontinuation
Option for supplementary covers to enhance benefit
Supplementary Covers:
To provide insurance protection against few devastating conditions other than death, and to
enhance insurance benefit in case of sudden accidental death, several Supplementary Covers are
offered along with basic schemes. Supplementary covers include:
Accidental Death Benefit (ADB): Provides for double sum assured in case of accidental death.
Permanent and Total Disability Benefit (PTD): Provides for full sum assured on happening of
defined risks.
Permanent & Partial Disability Benefit (PPD): Provides for certain percentage of the sum
assured as per schedule on happening of the defined risks.
Dismemberment Benefit (DB): Provides for a certain percentage of Sum Assured as per
schedule on happening of the defined risks. It is only offered with ADB.
Major Disease Benefit (MDB): Provides for 25% or 50% of S.A. upon diagnosis of a few
specific life threatening diseases
Exclusive Schemes:
These are schemes, especially designed for financial institutions, in order to secure their
investment and adorn the product to make it attractive to customers as well as to protect interest
of the client. Few examples are:
Home Loan Insurance: e.g.; Scheme for "Home Loan Borrowers" of Delta Brac Housing
Depositor's Insurance: e.g.; Scheme for "Smart Plant" Depositors of Dhaka Bank Ltd
Premium:
For traditional schemes: Premiums are usually payable annually in advance before
commencement of insurance.
19
For exclusive schemes: A single premium is payable for the whole period of coverage before
commencement of insurance.
For Proposal: fill in the Proposal Request Form and send it to us at our contract address
For Quotation: fill in the "Proposal Request Form" and send it to us at our contract address
accompanied by the list of members to be insured with following details
20
Hospitalization Insurance Plan (Individual) offered to an Individual as well as his or her
dependent family members also known as "Delta Care Hospitalization Plan".
Overseas Medicliam Policy (OMP) A pre-requisite for visa application offered only to
Individuals traveling abroad.
21
Chapter-3
Tasks and Activities
22
3.1 Tasks and Activities:
I worked in two parts in Delta Life Insurance Company Ltd. These are Cell-1 and Service
Center. The environment of my organization is quite beautiful. The employees of the
organization are so much cooperative. Total working history is described with department wise.
3.2 Cell-1:
Cell-1 worked for first year activity of a policy. There are several departments in cell-1. This are-
Underwriting is the most important part of life insurance company. If an underwriter makes a
wrong decision, it affects into the company. An underwriter should have experience, sense and
sincerity. One policy stars from this department. I practically have filled much policy summary
form. If policy amount is 1 to 500000, this underwriter makes decision. But If policy amount is
500001-5000000, it will go to the head office and If policy amount is greater than 5000000, it it
will go to the Apollo Munich Insurance company, Mumbai. Total process showed in a table.
Fig: Underwriting Activities
Go through PR/BM entry in the Go through the A/C Calculate the policy
the IT policy summary for PR/BM premium
23
3.2.2 Commission Department:
In this company, there are two parts. One is Management/ Admin and other is Development.
This department works for development people. The policy is-
EVP SVP
From this rank FA, UM and BM get commission from the company. If policy year are-
Year Commission in %
10-11 22%
12-14 25%
15-19 32%
Note: This commission pay according to Insurance Development & Regulatory Authority
Bangladesh (IDRA).
Accounts Department worked for daily and monthly collection or expense. It has two part. One
is Daily Collection Statement (DCS) and another is Daily Expense Statement (DES). They also
distributes the salary of the employee. It works in the own website.
24
Fig: Daily Collection Statement Activity
3.2.4 IT Department:
Policy Department is worked for issuing Dolil with name, age and policy number. The process is
given below-
25
3.3 Service Center:
Service center is worked for renewal activities. If anyone do late to give premium with due time,
employee of service center takes decision for next requirement. It has several department. These
are Claims department, Accounts department, Alteration department. Claims department works
for maturity, surrender and loans.
Claims department is worked for maturity, surrender and loan. When Policy holder claims for
maturity or surrender, claims officer pay their amount with calculating in the medium of issuing
check. Its average payment period is one month.
Alteration department is worked for any alteration like policy amount changing, renew Dolil etc.
26
Chapter- 4
Financial Statement Analysis
27
4.1 Ratio Analysis:
Ratio analysis helps in inter-firm comparison by providing necessary data. An inter firm
comparison indicates relative position. It provides the relevant data for the comparison of the
performance of different departments. If comparison shows a variance, the possible reasons of
variations may be identified and if results are negative, the action may be initiated immediately
to bring them in line. Yet another dimension of usefulness or ratio analysis, relevant from the
View point of management is that it throws light on the degree efficiency in the various activity
ratios measures this kind of operational efficiency.
a) Liquidity Ratios
b) Leverage Ratios
c) Profitability Ratios
d) Activity Ratios
e) Market Ratios
Liquidity ratios measure a firms ability to meet its current obligations. These include:
28
Current Ratio:
This ratio indicates the extent to which current liabilities are covered by those assets expected to
be converted to cash in the near future. Current assets normally include cash, marketable
securities, accounts receivables, and inventories. Current liabilities consist of accounts payable,
short-term notes payable, current maturities of long-term debt, accrued taxes, and other accrued
expenses. Current assets are important to businesses because they are the assets that are used to
fund day-to-day operations and pay ongoing expenses.
25
20
15
10
Current Ratio 5
0
2014 2013 2012
Year
29
The current ratio for the year 2012, 2013 & 2014 is 19.59, 15.98 & 20.12 respectively, compared
to standard ratio 2:1 this ratio is more higher which shows high short term liquidity efficiency at
the same time holding more than sufficient current assets mean efficient use of resources.
Sales to working capital give an indication of the turnover in working capital per year. A low
working capital indicates an unprofitable use of working capital.
1.3
1.25
1.2
30
This liquidity ratio for the years 2012, 2013 & 2014 is 1.083, 1.281 & 1.268 times respectively,
compared to standard ratio 2:1 this ratio is lower which shows low short term liquidity efficiency
at the same time holding less than sufficient current assets mean inefficient use of resources.
Working Capital:
Working Capital means a measure of both a company's efficiency and its short-term financial
health. The working capital is calculated as:
The working capital ratio (Current Assets/Current Liabilities) indicates whether a company has
enough short term assets to cover its short term debt. Anything below 1 indicates negative W/C
(working capital). While anything over 2 means that the company is not investing excess assets.
Most believe that a ratio between 1.2 and 2.0 is sufficient. Also known as "net working capital".
By using a combination of assets, debt, equity, and interest payments, leverage ratios are used to
understand a company's ability to meet it long term financial obligations. Leverage ratios
measure the degree of protection of suppliers of long term funds. The level of leverage depends
on a lot of factors such as availability of collateral, strength of operating cash flow and tax
treatments. Thus, investors should be careful about comparing financial leverage between
companies from different industries. For example companies in the banking industry naturally
operates with a high leverage as collateral their assets are easily collateralized. These include:
31
Debt Ratio:
The ratio of total debt to total assets, generally called the debt ratio, measures the percentage of
funds provided by the creditors. The proportion of a firm's total assets that are being financed
with borrowed funds. The debt ratio is calculated by dividing total long-term and short-term
liabilities by total assets. The higher the ratio, the more leverage the company is using and the
more risk it is assuming. Assets and liabilities are found on a company's balance sheet.
1.005
1
0.995
0.99
0.985
0.98
Debt Ratio
0.975
0.97
0.965
0.96
0.955
0.95
2014 2013 2012
Year
32
Calculating the debt ratio, we came to see that this company is highly leveraged one.
The debt to equity ratio is the most popular leverage ratio and it provides detail around the
amount of leverage (liabilities assumed) that a company has in relation to the monies provided
by shareholders. As you can see through the formula below, the lower the number, the less
leverage that a company is using. The debt to equity ratio gives the proportion of a company (or
person's) assets that are financed by debt versus equity. It is a common measure of the long-term
viability of a company's business and, along with current ratio, a measure of its liquidity, or its
ability to cover its expenses. As a result, debt to equity calculations often only includes long-
term debt rather than a company's total liabilities. A high debt to equity ratio implies that the
company has been aggressively financing its activities through debt and therefore must pay
interest on this financing.
33
Fig: Debt to Equity Ratio of Delta Life Insurance Company Ltd
700
600
500
200
100
0
2014 2013 2012
Year
We can see from the above calculations that this ratios continuously decreasing in the last three
years.
Current Worth to Net worth Ratio= Current Worth / Net worth Ratio
We can calculate current worth and net worth by using following formulas:
34
Fig: Current Worth Ratio of Delta Life Insurance Company Ltd
600
500
400
Current Worth
300
Ratio
200
100
0
2014 2013 2012
Year
We can see from the above calculations that this ratios continuously decreasing in the last three
years. In 2012 it was 541.5, in 2013 it was 27.91 and in 2014 it was 28.1.
The capitalization ratio measures the debt component of a company's capital structure, or
capitalization (i.e., the sum of long-term debt liabilities and shareholders' equity) to support a
company's operations and growth. Long-term debt is divided by the sum of long-term debt and
shareholders' equity. This ratio is considered to be one of the more meaningful of the "debt"
ratios - it delivers the key insight into a company's use of leverage.
35
Fig: Total Capitalization Ratio of Delta Life Insurance Company Ltd
1.01
1
0.99
Total 0.98
Capitalization
Ratio 0.97
0.96
0.95
0.94
2014 2013 2012
Year
It is obvious from the above calculations that there is a strictly stable in this ratio over the years.
Profitability is the net result of a number of policies and decisions. This section of the discusses
the different measures of corporate profitability and financial performance. These ratios, much
like the operational performance ratios, give users a good understanding of how well the
company utilized its resources in generating profit and shareholder value. The long-term
profitability of a company is vital for both the survivability of the company as well as the benefit
received by shareholders. It is these ratios that can give insight into the all-important "profit".
Profitability ratios show the combined effects of liquidity, asset management and debt on
operating results. These ratios examine the profit made by the firm and compare these figures
with the size of the firm, the assets employed by the firm or its level of sales. There are four
important profitability ratios that I am going to analyze:
36
Net Profit Margin:
Net Profit Margin gives us the net profit that the business is earning per dollar of sales. This
margin indicates the profit after all the costs have been incurred it shows that what % of turnover
is represented by the net profit. An increase in the ratios indicates that a firm is producing higher
net profit of sales than before.
120
100
80
40
20
0
Net Profit Margin
Year
Therefore, the Net Profit Margin was 95.43% in 2012, increase to 0.18% in 2013 and then
decrease to 2.93% in 2014.
37
Return on Assets:
Return on Assets (ROA) = Profit after Taxation / Average Total assets x 100
ROA measures of a company's profitability, equal to a fiscal year's earnings divided by its total
assets, expressed as a percentage. This is an important ratio for companies deciding whether or
not to initiate a new project. The basis of this ratio is that if a company is going to start a project
they expect to earn a return on it, ROA is the return they would receive.
Simply put, if ROA is above the rate that the company borrows at then the project should be
accepted, if not then it is rejected.
1.08
1.06
1.04
1.02
1
Return on Assets
0.98
0.96
0.94
0.92
0.9
1 2 3
Year
38
Return on Equity (ROE):
Return on Equity measures the amount of Net Income earned by utilizing each dollar of Total
common equity. It is the most important of the Bottom line ratio. By this, we can find out how
much the shareholders are going to get for their shares. This ratio indicates how profitable a
company is by comparing its net income to its average shareholders' equity. The return on equity
ratio (ROE) measures how much the shareholders earned for their investment in the company.
The higher the ratio percentage, the more efficient management is in utilizing its equity base and
the better return is to investors.
700
600
500
400
Return on Equity
300
200
100
0
1 2 3
Year
39
The Return on Equity was maximum in 2012 but decreased in 2013 and went down more in
2014. This again may have happened due to the issue of more long-term debt in 20013 and 2014.
Activity ratio are sometimes are called efficiency ratios. Activity ratios are concerned with how
efficiency the assets of the firm are managed. These ratios express relationship between level of
sales and the investment in various assets inventories, receivables, fixed assets etc.
The amount of sales generated for every dollar's worth of assets. It is calculated by dividing sales
in dollars by assets in dollars. Asset turnover measures a firm's efficiency at using its assets in
generating sales or revenue - the higher the number the better. It also indicates pricing strategy:
companies with low profit margins tend to have high asset turnover, while those with high profit
margins have low asset turnover.
40
Fig: Total Asset Turnover of Delta Life Insurance Company Ltd
1.2
1.15
1.1
Total Asset
1.05
Turnover
0.95
0.9
2014 2013 2012
Year
The Return on Equity was maximum in 2012 but decreased in 2013 and went down more in
2014. This again may have happened due to the issue of more long-term debt in 2013 and 2014.
Market Value Ratios relate an observable market value, the stock price, to book values obtained
from the firm's financial statements.
The portion of a company's profit allocated to each outstanding share of common stock. Earnings
per share serve as an indicator of a company's profitability. Earnings per share are generally
considered to be the single most important variable in determining a share's price. It is also a
major component used to calculate the price-to-earnings valuation ratio.
41
Table- 15: Earnings Per Share
200
180
160
140
120
Earning Per
100
Share-EPS
80
60
40
20
0
2014 2013 2012
Year
The Price-Earnings Ratio is calculated by dividing the current market price per share of the stock
by earnings per share (EPS). (Earnings per share are calculated by dividing net income by the
number of shares outstanding.) The P/E Ratio indicates how much investors are willing to pay
per dollar of current earnings. As such, high P/E Ratios are associated with growth stocks.
(Investors who are willing to pay a high price for a dollar of current earnings obviously expect
high earnings in the future.) In this manner, the P/E Ratio also indicates how expensive a
42
particular stock is. This ratio is not meaningful, however, if the firm has very little or negative
earnings. The Price-Earnings Ratio is calculated by dividing the current market price per share of
the stock by earnings per share (EPS). (Earnings per share are calculated by dividing net income
by the number of shares outstanding.) The P/E Ratio indicates how much investors are willing to
pay per dollar of current earnings. As such, high P/E Ratios are associated with growth stocks.
(Investors who are willing to pay a high price for a dollar of current earnings obviously expect
high earnings in the future.) In this manner, the P/E Ratio also indicates how expensive a
particular stock is. This ratio is not meaningful, however, if the firm has very little or negative
earnings.
1.6
1.4
1.2
1
Price/Earning
0.8
Ratio
0.6
0.4
0.2
0
1 2 3
Year
43
The P/E ratio was 0.056 times in 2012 and increased further to as high as 1.481 times in the
following year. However, in 2014 it declined to 1.237 times which is an alarming signal for the
potential investors.
The term "trend analysis" refers to the concept of collecting information and attempting to spot a
pattern, or trend, in the information. In some fields of study, the term "trend analysis" has more
formally-defined meanings. Although trend analysis is often used to predict future events, it
could be used to estimate uncertain events in the past. Financial statement information is used by
both external and internal users, including investors, creditors, managers, and executives. These
users must analyze the information in order to make business decisions, so understanding
financial statements is of great importance. Several methods of performing financial statement
analysis exist. I will discuss two of these methods: horizontal analysis and vertical analysis.
44
Table-17: Horizontal Analysis of Balance Sheet
Horizontal Analysis
Delta Life Insurance Company Ltd
Balance Sheet
As the Dcember 31 2014,2013,2012
Horizontal Analysis
2014 2013 2012
Assets 2014 2013 2012
Loan
On insurers 667275484 591515642 509955906 130.85 115.9 100
polices within
their surrender
value
Investment
Statutory 15000000 15000000 2000000 750 750 100
deposit with
Bangladesh
Bank
Bangladesh 1087658820 8747225969 8385482195 129.71 104.3 100
Govt. Treasury
Bond
Shares listed on 9916201374 6301694232 5131994379 193.22 122.7 100
stock exchanges
Debentures and 307095470 456571210 476518717 64.446 95.81 100
bonds
Mutual Fund 10000000 10000000 30000000 33.333 33.33 100
Central 3138890 3138890 3138890 100 100 100
Depository
Bangladesh Ltd.
45
DLIC Securities 399999910 399999910 320200000 124.92 124.9 100
Limited
Investment 1008507427 450816503
Property
Other loans 84714026 85698840 91154267 92.935 94.01 100
46
Cash in hand 1826214 1695431 1353853 134.89 125.2 100
Cash in transit 14016757 29652458 11823448 118.55 250.7 100
Branch petty 1447102 1378729 2881182 50.226 47.85 100
cash
Other accounts
Fixed assets( t 1050850491 1378756931 1456667484 72.141 94.65 100
cost less
accumulated
depreciation)
Stamps, 8628938 9885793 12694837 67.972 77.87 100
printing and
stationary in
hand
Total Assets 3768229638 30888760084 2771728779 135.95 111.4 100
1 4
47
Dividend 1000000 1000000 1000000 100 100 100
equalization
reserve
48
liabilities
Horizontal Analysis
Delta Life Insurance Company Ltd
Profit and Loss Account
As the December 31 2014,2013,2012
2014 2013 2012 Horizontal Analysis
2014 2013 2012
Balance of fund 28051818778 26331578112 23282041204 120.49 113.1 100
beginning of the
year
Adjustment mde 208255502 236693681 107622750 193.51 219.9 100
during the year
First Year 576686965 461967190 371198513 155.36 124.5 100
premium( OL)
First Year 423738824 373794481 439481594 96.418 85.05 100
premium(
GN_GRB)
49
Gross Premium 5444271227 5346893260 5086791956 107.03 105.1 100
Reinsurance -39138673 -49951329 -57365054 68.227 87.08 100
premium
Net Premium 5405132554 5296941931 5029426902 107.47 105.3 100
50
provision for
claims), less
reinsurance
By death 168386861 290426378 198712875 84.739 146.2 100
By maturity 1724905487 1602465862 1584915505 108.83 101.1 100
By survival 585943828 545195395 507657519 115.42 107.4 100
by hospitalization 78981797 142919044 69301485 113.97 206.2 100
By others 465259 5231218 3555305 13.086 147.1 100
By surrenders 174665186 95619378 82607186 211.44 115.8 100
Annuities 708405 677023 617740 114.68 109.6 100
Bonus in Cash 1196620019 766385540 376596797 317.75 203.5 100
51
professional fees
52
Postage & telegram 3174395 3196197 3362088 94.417 95.07 100
Uniform & liveries 894134 811302 841774 106.22 96.38 100
Development 15942508 15799660 13199916 120.78 119.7 100
expenses
prize & awards 16168465 4407423 1137964 1420.8 387.3 100
Conference 7569610 6845749 8180779 92.529 83.68 100
Company 18714127 17903772 18474420 101.3 96.91 100
registration (
renewal) fees
Stamps 3174099 4341258 2147778 147.79 202.1 100
Staff transport 1449589 2550724 2004020 72.334 127.3 100
expenses
AGM/EGM 1816331 3693365 3352467 54.179 110.2 100
expenses
Silver jubilee 3933682 26242547 0 14.99 100
CDBL related 830617 8219993 1519002 54.682 541.1 100
charges
1535446398 1517794249 1407631769 109.08 107.8 100
Other expenses
Depreciations 30839405 32240086
Provision for 12209336 50656 0 24102 100
doubtful debts
Reserve for 135638742 170747611 192184968 70.577 88.85 100
unexpired risk
Provision for 155700000 372355900
income tax
Appropriations
Dividend 356400000 945000000
Balance of the fund 30529203492 28051818778 26331578112 115.94 106.5 100
53
at the end of the
year
Total 36689815634 34578903985 30774312347 119.22 112.4 100
Source: Annual Report
It is a method of financial statement analysis in which each entry for each of the three major
categories of accounts (assets, liabilities and equities) in a balance sheet is represented as a
proportion of the total account. The main advantages of analyzing a balance sheet in this manner
are that the balance sheets of businesses of all sizes can easily be compared. It also makes it easy
to see relative annual changes in one business. When using vertical analysis, the analyst
calculates each item on a single financial statement as a percentage of a total. The term vertical
analysis applies because each year's figures are listed vertically on a financial statement. The
total used by the analyst on the income statement is net sales revenue, while on the balance sheet
it is total assets. This approach to financial statement analysis, also known as component
percentages, produces common-size financial statements. Common-size balance sheets and
income statements can be more easily compared, whether across the years for a single company
or across different companies.
Vertical Analysis
Delta Life Insurance Company Ltd
Balance Sheet
As the December 31 2014,2013,2012
2014 2013 2012 Vertical Analysis
Assets 2014 2013 2012
Loan
On insurers polices 667275484 591515642 509955906 1.770 1.915 1.8398
within their 8 5
surrender value
54
Investment
Statutory deposit 15000000 15000000 2000000 0.039 0.048 0.0072
with Bangladesh 8 6 2
Bank
Bangladesh Govt. 1087658828 8747225969 8385482195 28.86 28.31 30.253
Treasury Bond 0 4 8 6
Shares listed on 9916201374 6301694232 5131994379 26.31 20.40 18.515
stock exchanges 5 1 5
Debentures and 307095470 456571210 476518717 0.815 1.478 1.7192
bonds 1 1
Mutual Fund 10000000 10000000 30000000 0.026 0.032 0.1082
5 4 4
Central Depository 3138890 3138890 3138890 0.008 0.010 0.0113
Bangladesh Ltd. 3 2 2
DLIC Securities 399999910 399999910 320200000 1.061 1.295 1.1552
Limited 5 4
Investment 1008507427 450816503 2.676 1.459
Property 3 5
Other loans 84714026 85698840 91154267 0.224 0.277 0.3288
8 4 7
55
Advances and 1237817198 949435460 785420077 3.284 3.073 2.8336
deposits 9 7 8
Sundry debtors 71121188 70896104 55089341 0.188 0.229 0.1987
7 5 5
Other accounts
Fixed assets ( t cost 1050850491 1378756931 1456667484 2.788 4.463 5.2554
less accumulated 7 6 5
depreciation)
Stamps, printing 8628938 9885793 12694837 0.022 0.032 0.0458
and stationary in 9
hand
Total Assets 3768229637 3088876008 2771728779 100 100 100
8 4 1
56
Authorized
500000000 ordinary 5000000000 5000000000 5000000000 13.26 16.18 18.039
shares of Tk. 10 9 7 3
each
57
Reserve for 135638742 170747611 192184968 0.36 0.552 0.6933
unexpected risk 8 8
Premium deposits 11671055 10337919 12400090 0.031 0.033 0.0447
5 4
Comparisons:
Financial trend analysis is an applied, practical approach for monitoring the financial condition
of any company through the use of financial indicators. I shall use technique to compare previous
three-year period data and observes how they change. This would permit an assessment of the
current financial condition.
A firm's present ratio is compared with its past and expected future ratios to determine whether
the company's financial condition is improving or deteriorating over time. Trend analysis studies
the financial history of a firm for comparison. By looking at the trend of a particular ratio, one
sees whether the ratio is falling, rising, or remaining relatively constant. This helps to detect
problems or observe good management.
58
Table-20: Trend Analysis
Trend Analysis
Delta Life Insurance Company Ltd.
Performance Area 2014 2013 2012 Trend
a) Liquidity Ratios
Current Ratio 20.12486198 15.98107007 19.59224889 Increase in 2014
Working Capital 34803037167 27654176054 24908215791 Increase in 2014
Sales to Working 1.082958399 1.280626318 1.268059211 High in 2013
Capital
b) Leverage Ratios
Debt Ratio 0.967133107 0.967917132 0.998340386 Leverage remain
same
Debt to Equity Ratio 29.42575404 30.16928364 601.5497346 Drops in leverage in
2014
Current Worth/Net 28.10095855 27.90532397 541.482952 Higher in 2012
worth Ratio
Total Capitalization 0.965465335 0.965877968 0.998256095 Leverage remain
Ratio same
c) Profitability Ratios
Net Profit Margin 2.7267125 95.61063517 95.42596702 Lower profitability
in 2014
Return on Assets 0.959463687 1.07032816 1.059511335 Remain same
Return on Equity 29.19240616 33.36136199 638.4082734 Higher in 2012
d) Activity Ratios
Total Asset Turnover 1.000210843 1.146522734 1.139544847 Higher efficiency
2013
59
e) Market Ratios:
Earnings Per Share- 8.0842488 6.753629665 180.1733591 Higher in 2012
EPS
Price/Earnings Ratio 1.23697331 1.480685275 0.055502101 Higher in 2013
Source: Annual Report
Summary:
Financial Statement Analysis is a method used by interested parties such as investors, creditors,
and management to evaluate the past, current, and projected conditions and performance of the
firm. This report mainly deals with the insight information of Delta Life Insurance Company Ltd.
In the current picture where financial volatility is endemic and financial intuition is becoming
popular, when it comes to investing, the sound analysis of financial statements is one of the most
important elements in the fundamental analysis process. At the same time, the massive amount of
numbers in a company's financial statements can be bewildering and intimidating to many
investors. However, through financial ratio analysis, tried to work with these numbers in an
organized fashion and presented them in a summarizing form easily understandable to both the
management and interested investors. It is required by law that all private and public limited
companies must prepare the financial statements like, income statement, balance sheet and cash
flow statement of the particular accounting period. The management and financial analyst of the
company analyze the financial statements for making any further financial and administrative
decisions for the betterment of the company. Therefore, I select this topic, so that I have done
some financial analysis that will certainly help the management of review their performance and
also assist the interested people like investors and creditors. That as a financial analyst how can I
make any important financial decision by analyzing the financial statements of the company.
Because, it is the primary responsibility of the financial managers or financial analyst to manage
the financial matters of the company by evaluating the financial statements. I am also providing
some important suggestions and opinions about the financial matters of the business.
60
Chapter-5
Findings and Recommendations
61
5.1 Findings:
While working at Delta Life Insurance Company Ltd., Cell-1 and service center, I have attained
to the newer kind of experience. After the collecting and analyzing of data I have got some
findings. These findings are completely from my personal point of view. Those are given below.
Company is in very good position because of its asset strength and life fund.
There is most strength point is no loan from any institution.
As an insurance company, I have talked personally that they seem to believable
institution. There is no fraud.
Life fund is as stable as IDRAs rule.
It has skilled employee to serve the policy holder.
5.2 Recommendations:
Though the market is so much competitive, but the performance of the team of Delta Life
Insurance Company Ltd. is really satisfactory. Their offerings, services, post purchase behavior
with their valuable clients, regular notifications sent to the customers, organized way of making
policies, available agencies or branches, available customer care services through the whole
world etc. are helping them to capture the maximum amount of customers in this field. Some
recommendations for the organization are-
When I worked as an intern, I see many customer dont know when premium period. When they
come into the company, they feel hesitate like in the claims department. Man power should
increase in the claims department.
62
5.3 Conclusion:
Delta Life insurance Company is one of the leading insurance Company in Bangladesh. The
performance of Delta life Insurance company is getting better day by day. Its premium, assets,
claims meeting, utilization of income is getting better in last three years. The study is about the
financial of Delta Life Insurance Company Ltd., its cash payments, claims meeting, premium
collection, service offered, products etc. The study also has showed that the factors are related
with the investors, customers and cost furthermore, the study has identified that the DLICL
customer (both Clients and beneficiaries) are influenced by most of the same factors. Here Delta
life insurance Company limited could improve its marketing strategy for customer satisfaction.
Overall we can see that Delta Life Insurance Company Ltd. is one of the progressive Insurance
Company in Bangladesh for its servicing and its better performance.
63
Bibiography
1. http://www.investopedia.com/terms/l/liquidityratios.asp
2. http://www.investopedia.com/terms/w/workingcapital.asp
3. http://www.deltalife.org/pdf/Annual_Report_2014.pdf
4. http://www.accountingtools.com/horizontal-analysis
5. http://www.idra.org.bd/
6. http://www.investopedia.com/terms/r/ratioanalysis.asp
7. http://www.aaii.com/journal/article/16-financial-ratios-for-analyzing-a-companys-strengths-
and-weaknesses.touch
8. http://study.com/academy/lesson/liquidity-ratio-definition-calculation-analysis.html
9. Annual Report 2014
10. Annual Report 2012
i
Appendix
ii
Other accounts
Fixed assets( t cost less accumulated 1050850491 1378756931 1456667484
depreciation)
Stamps, printing and stationary in 8628938 9885793 12694837
hand
Total Assets 37682296378 30888760084 27717287791
iii
Delta Life Insurance Company Ltd
Profit and Loss Account
As the Dcember 31 2014,2013,2012
2014 2013 2012
iv
1000425789 835761671 810680116
Claims under policies( including
provision for claims), less
reinsurnce
By death 168386861 290426378 198712875
By maturity 1724905487 1602465862 1584915505
By survival 585943828 545195395 507657519
by hospitalization 78981797 142919044 69301485
By others 465259 5231218 3555305
By surrenders 174665186 95619378 82607186
Annuities 708405 677023 617740
Bonus in Cash 1196620019 766385540 376596797
v
Telephone, telex & electricity etc. 13685563 14882322 15080772
Appropriations
Dividend 356400000 945000000
Balance of the fund at the end of the 30529203492 28051818778 26331578112
year
Total 36689815634 34578903985 30774312347
vi