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Service Bulletin Ref. No. 2R4-0001 (G028)

<Date> February 25, 2016, 2016
Firmware upgrade (First major upgrade)
Subject: ---Upgrade Pack Ver. V2.00
TASKalfa_306ci_v.02.01.0010_(2016-02-01)
TASKalfa_356ci_406ci_v.02.01.0010_(2016-01-19)
TASKalfa 306ci, TASKalfa 356ci, TASKalfa 406ci,
Model:
PH-5100/5110, MT-5100
Field measures At Set Up Next Periodic Maintenance
Classification: timing: Next Visit/Service Call Information only
SC/Error Paper Feeding/Conveying Other
Phenomenon:
Image Machine operation
Type of change: Hardware Firmware and Software Information
PH-5100/5110: DF-5110 (Main units: TASKalfa 356ci, TASKalfa 406ci)
Subject details: Affected Model: MT-5100: DF-5100/5110/5120
(Main units: TASKalfa 306ci, TASKalfa 356ci, TASKalfa 406ci)
Field Measure: Update the firmware if the phenomenon on the following pages occurs.
Also, use the latest firmware if a user needs the Traditional Chinese indication.

First implemented timing at factory: From the available timing of the February 2016 production.

N00088936(M/001.201,L/TW)/ N00089443E,PH/ N00089479M,L/ N00089605MT; 07482

Refer to the following pages for the contents of the firmware upgrade.

[TASKalfa 306ci]
Type Program No. VER. Remarks
Upgrade Pack Ver. 2R4_V2.00 Newly setting
2R4_2000.001.201
MAIN ->002.005 002.005 New Upgrade
MMI 2R4_7000.002.002 002.002 New Upgrade
ENGINE 2R4_1000.001.164 001.164 New Upgrade
LANGUAGE BR 2R4_81BR.001.014 001.014
BROWSER 2R4_F000.001.003 001.003
ESPECIAL ES_SKIP.ON ----------
[TASKalfa 356ci/406ci]
Type Program No. VER. Remarks
Upgrade Pack Ver. 2R6_V2.00 Newly setting
2R6_2000.001.201
MAIN ->002.003 002.003 New Upgrade
MMI 2R6_7000.002.001 002.001 New Upgrade
ENGINE 2R6_1000.001.164 001.164 New Upgrade
LANGUAGE BR 2R6_81BR.001.015 001.015 New Upgrade
PANEL 2R6_7200.001.001 001.001
ECM 2R6_M000.001.004 001.004
OCR 2R6_L000.001.001 001.001
BROWSER 2R6_F000.001.002 001.002
ESPECIAL ES_SKIP.ON ----------
COPY COLOR TABLE 2R6_KZ00.001.002 001.002 For Copy
MLTCOLORTABLE 2R6_GZ00.001.002 001.002 For Printer
[Enhancement units]
PH-5100/5110 3R1_9A00.001.024 001.024 New Upgrade
MT-5100 3R0_9800.001.017 001.017 New Upgrade
When upgrading firmware or replacing boards, etc., please upgrade each firmware to the latest version at the same time.

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Service Bulletin Ref. No. 2R4-0001 (G028)

<Date> February 25, 2016, 2016
[Content of changes]
X: Applicable, - : Not applicable
Change and 35/
30
No. Contents CTL FW 40
ppm ppm
implementation
Main units
2R4-6457 MAIN X X
1 Traditional Chinese ------------------------------- 2R4-6460 2R4:
support (for KDTW) 001.201
2R6:
001.201
LAN TW
001.001
----------- ----------- - X
2 Auto memory The control is changed to check the memory automatically when
diagnostics support (*1) turning on the power first after arrival to confirm the memory
instalaltion is normal.
*1: Note:
It is set in the factory. 1. The Welcome screen is displayed after passing 5-6
This function is the same as seconds when turning on the power first after arrival by this
[Memory Diagnostics] in function. Thus, the operation panel will be blacked out till
[Adjustment/Maintenance] the Welcome screen display. (Currently, the Welcome
via the System Menu. screen is displayed at the equal timing of turning on the
power.)
2. If an error is detected during the above check, the Attention
LED lamp blinks in front of the operation panel and the
operation panel is locked up. At that time, unplug the power
cord from the wall outlet and then pull and reinsert the
memory to improve the contact failure of the memory.
3 MyPanel support The error might appear when printing the box from MyPanel if 2R4-6479 MAIN
2R6-11109
X X

"Zoom" was set as "Auto" in the System Menu. 2R4-6477

TO-15-
The copy / print operation might be unavailable from MyPanel if 441, Pre-
15MP2007
"Media Type" was set as "All Media Types" in the System Menu.
2R4-6469 MAIN X X
4 Correcting the The contents of the job information acquired from the certain 2R6-11143
information acquired HyPAS application might differ from the expectation. TO-15-
308, KDA-
from the HyPAS D-1508-01
application
2R4-6470 MAIN X X
5 Corrective measures for The activation error might appear when the certain HyPAS 2R6-11149
the activation error application is started up and stopped repeatedly in succession. TO-15-
132,
when using the HyPAS #2047619
application
2R6-11177 MAIN - X
6 Corrective measures for If the destination is set to the inch spec at U252, the image is
the image shifting at shifted in the main scanning direction since the metric table is
U411 (Scanner Auto referred to when executing [DP Auto Adj].
Adjustment) (This occurs when scanning the original output at [DP Auto Adj].)
(For the inch spec only)
2R4-6467 MAIN X -
7 Corrective measures for Characters might be garbled when printing the data via the USB
the garbled characters Cable from MacOS X EI Capitan.
(MacOS X El Capitan
support)
2R4-6465 MAIN X -
8 Corrective measures for The ID card reader might not be recognized. TO-14-264
the ID card reader
recognition failure
9 Improving the The halftone automatic adjustment (Reducing the RGB values 2R6-11113 MAIN
2R6-11133 ENGINE
- X

production variation) is improved. Thus, the control is changed so that the

LED does not need to be selected.
(The next ISU change will be supported.)
The process capability of the proper sensitivity is improved.

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Service Bulletin Ref. No. 2R4-0001 (G028)

<Date> February 25, 2016, 2016
Change and 35/
30 40
No. Contents CTL FW
ppm
implementation ppm
2R4-6488 MAIN X -
10 Adding the USB Log The USB Log acquisition function is added by adding U964.
acquisition function The setting via the command center is unavailable.
(Adding U964)
2R4-6490 MAIN X -
11 Corrective measures for System error F010 might appear if the error Log when KERNEL TO-15-475
system error F010 PANIC occurred is not stored normally. Thus, the error log of
KERNEL PANIC will not be stored after this firmware upgrade.
12 Corrective measures for When the request of the color calibration after finishing the 2R6-1119 ENGINE X
2R6-11205
X

service call error C6910 printing and the monochrome calibration when interrupting the
(Engine firmware un- printing are overlaid, the sequence error might occur and it
expectation error) might display C6910.
C6910 detection time is optimized.
2R6-11186 ENGINE X X
13 Corrective measures for Service call error C6610 might be detected if the motor driver
service call error C6610 sequence is faulty during the fuser motor operation.
(Fuser pressure release
error)
ENGINE X X
14 Reducing the timing The calibration value is changed to prevent the frequent toner
entering the toner supply timing by lowering the supply target T/C value when the
supply during the half- calibration result of the T/C line speed is out of range.
speed printing
2R6-11157 ENGINE X X
15 Corrective measures for The abnormal image might appear if the acquisition of the black
the abnormal image reference is failed after executing U203.
after executing U203
(Individual DP operation
check)
2R4-6482 ENGINE X -
16 Corrective measures for Service call error C410x might appear depending on the timing
service call error C410x when printing the data in Sleep mode.
(BD initialization error)
Note:
No. of "x" differs
depending on the color.
2R6-11179 ENGINE X X
17 Corrective measures for If the paper empty occurs at the state requesting the calibration
the failure during the DF after finishing printing and the printing is restarted by releasing
initial operation the paper empty at the timing when the LSU temperature is
reduced 5 degrees C or more, the printing interruption
calibration and the calibration after finishing printing might be
executed repeatedly by turns. At that case, the printing and its
cancellation might be repeated.
PH-5100/5110
2R6- PH - -
18 Corrective measures for If the optical axis shifting is larger than the expectation, the 11178
J6300 (DF middle paper edge might contact the hole of the paper edge detection
sensor non-arrival jam) sensor at the current paper waiting position. Thus, the paper
waiting position is relocated to secure the interval from the paper
edge.
MT-5100
2R6- MT - -
19 Corrective measures for The electric current value when starting up the MT motor is 11230
J7800 (MT eject sensor changed to prevent J7500 due to the step-out of the MT motor at
non-arrival jam) start-up.

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