Centro 03/31/2017

Employee Misconducts Approvals

Employee Data

Emp.Id 6772 Mobile 01271288425

Name Ahmed Walid Mohamed Abdel Khalik Comp. E-mail kevinmartin@centro-gs.net

Organization Scap 10 Location Maadi Cournishe

Position/Job Agent (Scap 10) Grade Grade 11

Misconduct Data

Date Status Action Fine Amount

08/01/2016 Approved Other 0.000

Request Date 08/09/2016 Signature

Other Information

Action Plan Category : Performance

Action Plan Reasons : As per the improvement plan cycle: this is the second occurrence: agent didn't achieve 85% of his
assigned target, 3rd month
3.3.3 Improvement Plan full cycle:
3.3.3.2. Second occurrence: Performance improvement plan is submitted on HITS accompanied by a
Areas of : Agent needs more motivational session as he feels really down because of some personal issues, he needs
Development to start focus on his no of transfers overall.
Managment Assistan : Agent will receive 1 coaching session per week and 1 follow up meeting per week to check his progress
Start Date : 08/01/2016
End Date : 08/31/2016
Action will be taken : HR Letter

Notes

Description

Investigation Res

Discipline

Misconduct Details

Code Misconduct

11 Improvement Plan Procedures

Approvals

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Centro 03/31/2017

Employee Misconducts Approvals

Role Name Position/Job Status Reason Date Signature

Requester Wael Hassan Ahmed Saad Team Leader (Scap Requested 08/09/2016
Asker 2)
Direct Manager Wael Hassan Ahmed Saad Team Leader (Scap Approved Improvement 08/09/2016
Asker 2) Plan full cycle:
Second
occurrence
Service Delivery Omar Ashraf Ismail Ali Service Delivery Approved 08/10/2016
Supervisor Supervisor (Scap)
Service Delivery Mohamed Ayman Ahmed Business Unit B Approved 08/10/2016
Manager Omar Manager
People & Mohamed Mostafa Abdel Employee Approved 08/10/2016
Performance Fattah Attaya Experience
Employee Manager
Experience
Manager
Business Unit Mohamed Ayman Ahmed Business Unit B
Manager Omar Manager

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