Executive summary

A travel agency is a private retailer or public service that provides travel and tourism related
services to the public on behalf of suppliers such as activities, airlines, car rentals, cruise lines,
hotels, railways, travel insurance, and package tours. In addition to dealing with ordinary tourists
most travel agencies have a separate department devoted to making travel arrangements for
business travelers and some travel agencies specialize in commercial and business travel only.

Travelsmith is a travel agency that operates with inbound tourism only. It also serves as general
sales agents for foreign travel companies, allowing them to have offices in countries other than
where their headquarters are located. Travelsmith does not provide a wide range of the tourists
spots that can be visited in Goa, it has limited places and itineraries for the customers, therefore
the main purpose of this project is to provide maximum coverage of the tourists spots in goa and
also showcase the different festivals that are been held in goa with gaiety. Different itineraries
have been designed in the project that include the heritage monuments and cultural festivals of
goa.
A travel agency's main function is to act as an agent, selling travel products and services on
behalf of a supplier. A package holiday or a ticket is not purchased from a supplier unless a
customer requests that purchase. The holiday or ticket is supplied to the agency at a discount.
The profit is therefore the difference between the advertised price which the customer pays and
the discounted price at which it is supplied to the agent. In many countries, all individuals or
companies that sell tickets are required to be licensed as a travel agent.

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 AIM

To identify the scope of heritage and culture tourism in Goa.

OBJECTIVES

Identify the different heritage places, culture and festivals in Goa.

Design tour packages on culture and heritage of Goa for tourists visiting Goa.

METHODOLOGY

Primary Data

Observe the services that the company provides for the tourists visiting goa.
Study the different tours that the company offers for the tourists.
Interaction with the employees.

Secondary Data

Information collected from the Brochures, executive hand book and company website.
Designing itineraries.

LIMITTIONS

All the heritage places could not be covered up in the itineraries.

All the festivals could not be showcased to the tourists because of lack of time and
celebration of the festivals during off season.
The timings could not be fixed accurately for the different activities.

INDUSTRY BACKGROUND

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Travel and tourism is the largest service industry globally in terms of gross revenue and foreign
exchange earnings. It is also one of the largest employment generators in the world. It has been a
major social phenomenon and is driven by social, religious, recreational, knowledge seeking and
business interests and motivated by the human urge for new experience, adventure, education,
and entertainment. Tourism is both cause and consequence of economic development. It has the
potential to stimulate other sectors in the economy owing to cross-synergistic benefits and its
backward and forward linkages.

The hospitality industry is a broad category of fields within the service industry that includes
lodging, event planning, theme parks, transportation, cruise line, and additional fields within the
tourism industry. The hospitality industry is a multi-billion dollar industry that depends on the
availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel,
or an amusement park consists of multiple groups such as facility maintenance and direct
operations (servers, housekeepers, porters, kitchen workers, bartenders, management, marketing,
and human resources etc.).

Travel and tourism is one of the fastest-growing industries and a leader in many countries. Indian
tourism offers most diverse products globally. The countrys rich history, cultural heritage,
beauty, diversity of religion and medicine fascinate budget and luxury travelers. Tourism in India
has registered significant growth over the years. This has been led by growth in both leisure and
business tourism. Rising incomes, increasing affordability, growing aspirations, increasing
globalization, and a growing airline industry along with improvement in travel-related
infrastructure have supported industry growth.

COMPANY INTRODUCTION

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TRAVELSMITH ADVENTURE PRIVATE LIMITED GOA

TRAVELSMITH ADVENTURE PRIVATE LIMITED is an Indian Non-Government Company

with identification number U74999GA2012PTC006896. It was registered on 12 March 2012 and
now is Active. The Directors of the company is Mr. Deepak Vishnu Lotlikar, Vimal Lotlikar.

Travelsmith deals with inbound tourism and has its own terms and conditions for functioning
smoothly. The company provides tour packages for Goa, transfer services from airport/station to
the hotels, hotel bookings, transport bookings and it also handles cruises. They also provide
services for adventurous activities like backwater cruise, deep sea cruising, fishing trip, bird
watching, spice plantation, dolphin tour etc.
Travelsmith is an IATA accredited company, IATA accreditation is, available for travel agents
and cargo agents, simplifies the business relationship between agents and airlines, and gives
airlines access to a worldwide network of reliably certified and recognized agents. Travelsmith is
also recognized by IATO - The Indian Association of Tour Operators interacts closely with the
Government on all critical Issues affecting the Tourism Industry in India with the highest priority
to Tourism facilitation and TTAG - travel and tourism association of goa.

Travelsmith is also certified with CTA accreditation. The Certified Travel Associate focuses
on the essential skills needed to succeed as a frontline travel counselor selling, customer
service, destinations, niche markets and communication. The CTA is also the first step to earning
the coveted CTC designation.

Travelsmith is also recognized by the ministry of tourism government of India and Incredible
India. The Ministry of Tourism, is the nodal agency for the formulation of national policies and
programmes and for the co-ordination of activities of various Central Government Agencies,
State Governments/UTs and the Private Sector for the development and promotion of tourism in
the country. This Ministry is headed by the Union Minister of State for Tourism (Independent
Charge).

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 DATA ANALYSIS AND FINDINGS

Culture heritage galore

Culture heritage galore is a set of itineraries that will enable the tourists visiting goa to take part
in the different festivals that are celebrated with a great pomp in Goa., The itinerary includes the
different heritage places that are situated in Goa as well as the museums and beaches of Goa.
Altogether the itinerary is a package of exploring Goa, enjoying the different festivals and
getting a real feel of them and relaxing on the wonderful beaches of Goa.

Goa has a lot of things inherited from the Portuguese culture and there are a lot many heritage
architectures like the churches, temples, forts and different type of culture that Goa is wrapped
in. Travelsmith has a limited set of itineraries that are offered to tourists and the tourists visiting
Goa would love to explore more about the culture of Goa. Travelsmith does not provide much of
these tourist spots to the tourists. Therefor the main purpose of this project is to let the tourist
explore all the amazing heritage architecture and culture of Goa and dive into unique and
wonderful place like Goa and enjoy every bit of their holiday.

With a multi-cultural past Goa celebrates Hindu, Christian and Portuguese festivals with a
special day to commemorate all the ceremonies of festivals with a quintessential spirit.

Goa celebrates load of festivals out of which some of them are celebrated with gaiety. The varios
festivals celebrated in Goa are San Jao, Bonderam, Carnival, Shigmotsav, Dusshera, Navratri,
Gulal, Three Kings Feast, The Different Jatras Including The Lairai Jatra and many more. Some
of these festivals have been included in the following itineraries along with the visit to some of
the heritage places located in Goa.

Goa has an ethereal collection of convents, churches and a cathedral erected in the 16th and 17th
centuries. A cult of secularity is beautifully portrayed in the Hindu temples, impeccable blend of
Christian and Muslim architecture and remnants of colossal castles that once guarded Portugal's
newly annexed territory from land and sea conquests, the wonderful forts. This itinerary also
helps the tourists to know the importance of these heritage monuments and the history of Goa.

In the festive season of Goa, you can easily plan up a trip and enjoy all festivals with a different
definition of Goa.

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The following are the itineraries that have been designed to provide the tourists with a
mesmerising experience of their holiday in Goa, where they can explore the heritage of Goa
some of which has been inherited by the Portuguese and experience the feeling of the culture by
taking part in the different festivals that are celebrated here and be in the midst of the hospitable
and amazing people of Goa.

Sao Jao Special

Time Places To Visit Festival Activity Lunch/Dinner

0930 Hrs Pickup Travel

1030 Hrs 1100 Mae De Deus Visit To The

Hrs Church (Saligao) Church
1145 Hrs 1215 St. Antony Visit To The
Hrs Church (Siolim) Church
1230 Hrs 1330 Anjuna beach Lunch And Lunch At
Hrs resort (optional Leisure Appetite Classic
stay) (optional)
1400 Hrs 1600 Sao Jao Festival Boat Ride,
Hrs (24th June 2016 Enjoy The
Only) Festival
1630 Hrs 1730 Baga Beach Relaxing
Hrs

Highlights

San jao: It is the feast of St. John the Baptist on June 24th. On this day young men around Goa
jump into wells to retrieve gifts thrown in by villagers.
This celebration is called Sao Joao, one of the more famous Christian feasts in the state. The
festivals takes place at the beginning of Monsoon season in Goa and people of all ages jumping
into wells, streams and ponds. This feast is the main highlight of this itinerary. San Joao, like any
other Goan feast has that captivating spirit of merriment, colour and tradition.

People dressed in colourful outfits from several villages meet near a stream front in carnival-
coloured boats and floats. It is akin to the Carnival in few ways. The tourists visiting this festival

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will be taken on a boat ride that has been decorated by the villagers so that they can enjoy
themselves and feel that they are apart of the festival.

Mae De Deus Church (Saligao): The exquisite wooden statue of Mae De Deus is a beautiful
example of Goan workmanship painted in golden colour. This wooden statue was originally from
the Mae De Deus Church of Daujim-Old Goa and was taken ceremoniously in a decorated boat
across the Mandovi River to Betim, and in a flower bedecked bullock cart over to Pilerne.

The statue was installed in the church. All the black stones which adorn the church in several
places were excavated from the site of the Mae De Deus convent in Daujim-Old Goa.

St. Antony Church (Siolim): the san jao festival is celebrated mostly near the St. Anthony
church. Siolim's church is dedicated to St. Anthony of Padua. The church possesses two steeples
on the frontispiece and a statue of St Anthony holding a serpent on a leash. This is a depiction of
the incident which occurred during the construction of the church wherein a snake that was
disrupting construction work. The people turned to St. Anthony for help, and placed his statue at
the construction site. The next morning, the snake was found caught in the cord placed in the
statue's hand. In the church, the statues, paintings, and even the church bell, depict St. Anthony
holding a serpent tied with a cord to commemorate this miracle.

Baga beach: Baga Beach is a popular beach and tourist destination in North Goa. The beach
contains rows of shacks and fishing boats, and at high tide the beach is narrow. The beach is
named after the Baga Creek, which empties into the Arabian Sea at the north end of the beach.
Baga Beach is also famous for water sports such as parasailing and banana rides, and dolphin
cruises. In Baga Beach, new parking has been constructed for around 800 cars or more, and there
is baga creek bridge which connects northern part like arpora, anjuna etc.

COSTING

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The total costing for the following itinerary that is for The San Jao Special itinerary inclusive of
all the taxes, additional charges, the guide charges, transport charges and the profit margin is as
given below.

Travel AC tempo -3500/- 8 hrs./ 80 km

English speaking guide - (ESG) 2500/-
Mineral water 200/-
Profit 15% -930/-
4.5 GST tax -320/-
Total price- 7450/-
Price per person- 1490/-
Lunch additional-Rs-5000/- (for 5 people)

Bonderam Parade

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 Places to visit Festival Activity Lunch/Dinner
Time
0930 hrs Pickup Travel

1030 hrs 1130 Bom jesus basilica, Visit to the

hrs Se cathedral , St. church
Cajetan church

1145 hrs 1200 viceroys arc Visit to the

hrs heritage arc

1300 hrs 1430 Lunch and Lunch at river

hrs leisure isle in Ribandar
42 min
(10.2 km) via
NH748
(optional)
1500 hrs 1700 Enjoy the festival Enjoy the
hrs parade festival
Bonderam
(Bonderam-24th
Aug)

Highlights

The Bonderam festival: The Bonderam festival is the main highlight of this tour. Bonderam
Festival, also known as Bonderam Flag Carnival, is celebrated on the fourth Saturday of August.
This year Bonderam Festival will be held on August 27. People of Divar Island start preparing
for Bonderam festival from the crack of the dawn. Music drifts through the village. The festival
begins at around noon. The celebration starts with a Flag parade from the main junction of Divar
Island. The Bonderam festival is declared open after the Flag Parade. The celebration continues,
after the opening ceremony, with fancy dress competition and traditional float parade.

Churches of old Goa: Bom jesus basilica: The Basilica of Bom Jesus or Borea Jezuchi Bajilika
(Portuguese: Baslica do Bom Jesus) is located in Goa, India, and is a UNESCO World Heritage

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Site. The basilica holds the mortal remains of St. Francis Xavier. The church is located in Old
Goa, which was the capital of Goa in the early days of Portuguese rule.

'Bom Jesus' (literally, 'Good (or Holy) Jesus') is the name used for the Ecce Homo in the
countries of Portuguese colonization. The Jesuit church is Indias first minor basilica, and is
considered to be one of the best examples of baroque architecture in India.

Se cathedral: The S Catedral de Santa Catarina, known as Se Cathedral, is the cathedral of the
Latin Rite Roman Catholic Archdiocese of Goa and Daman and the seat of the Patriarch of the
East Indies. It is located in Old Goa, India.

St. Cajetan church: Defying the norms, this Church was built by a few Greek and Italian priests
at the turn of the 17th Century. This Church was modeled on St. Peters Basilica in Rome and
stands in start contrast to the rest of the Churches built in the Portuguese era. Despite being over
300 years old, the structure is well preserved, presumably due to the lack of tourist attention to
this masterpiece.

Viceroys arc: This archway, known as the Viceroys Arch, was erected by Vasco da Gamas
grandson, Francisco da Gama, who became viceroy in 1597. On the side facing the river the arch
(which was restored in 1954 following a collapse) is ornamented with the deer emblem on Vasco
da Gamas coat of arms. Above it in the centre of the archway is a statue of da Gama himself.

COSTING

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The total costing for the following itineraries that is for The Bonderam Parade, inclusive of all
the taxes, additional charges, the guide charges, transport charges and the profit margin is as
given below.

Travel AC tempo -3500/- 8 hrs./ 80 km

English speaking guide - (ESG) 2500/-
Mineral water 200/-
Profit 15% -930/-
4.5 GST tax -320/-
Total price- 7450/-
Price per person- 1490/-
Lunch additional-Rs-5000/- (for 5 people)

Carnival Fusion

11
Time Places to visit Festival Activity Lunch/Dinner

0930 hrs Pickup Travel

1030 hrs Aguada fort, Visit to the

1200hrs reis mangos fort, heritage forts
chapora fort.

1230 hrs 1400 Lunch and Lunch at rest in

hrs leisure Panjim
1430 hrs 1600 Enjoy the Enjoy the 25th February -
hrs carnival parade festival 28th February
2017
1615 hrs 1700 Visit Fontainhas Heritage
hrs monument

Highlights

Carnival parade: carnival is the main attraction here. It is Goa's most famous festival and has
been celebrated since the 18th century. Meant to be a feasting-drinking-merrymaking orgy just
before the 40 days of Lent; a time of abstinence and spirituality. Huge parades through the cities
are organised with bands, floats and dances and balls in the evenings. The final day concludes
with the famous Red-and-Black dance held by the Clube Nacional in Panjim. The exciting and
fun-filled three-day non-stop extravaganza of fun, frolic, song, music and dance that is uniquely
Goan is a Pagan festival popular in Latin American countries that were colonies of Portugal at
some .
The Carnival is uniquely Goan and is not celebrated anywhere else in India

Aguada fort: The Aguada Fort is located at a distance of around 18 kms. from Panaji.Fort
Aguada is located atop a hilltop near the mouth of the river Mandovi. The fort was named
Aguada which means water in Portuguese because of the presence of three freshwater springs

12
inside. This fort was constructed in the year 1612. Durings its use, ships would stop at the lower
fort for supplies and water.

Aguada fort has an elaborate defense system and was heavily armed and fortified during the
Portuguese rule

Reis mangos fort: The fort of Reis Magos is located to the extreme south of the Bardez taluka at
the northern bank of the river Mandovi. This fort was built by the Portuguese Viceroy Afonso de
Noronha between 1551 and 1554 and was again rebuilt in 1703 and played an important part in
the defense of Goa in 1739, against the Marathas.Only the Reis Magos Fort and the Aguada Fort
were left in the hands of the Portuguese. The fort is strategically located at the mouth of the
Mandovi river and was meant to thwart any attack on the city of Panaji by Sea.

Chapora fort: Chapora fort is located northern Goa overlooking the Vagator beach and lies at a
distances of about 10 kms. from Mapusa. This fort is also known as Shahpura, which means
'town of Shah', was intended as a border watch post to oversee various Hindu raiders during the
17th century. The fort was built in 1612 and was besieged twice by Shivaji's son, Sambaji, in
1683 A.D. and Bhonsle in 1739 A.D. It was then occupied by the Portuguese in 1741 A.D. until
the independence of Goa. During the Portugal rule, the fort was rebuilt and also had underground
tunnels in order to help in an escape during a siege

Fontainhas (or Bairro das Fontainhas, in Portuguese) is an old Latin Quarter in Panjim,
capital city of the state of Goa, India. It maintains to this day its Portuguese influence, namely at
the architectonic level, such as narrow and pretty winding streets as found in many European
cities, old villas and buildings with projecting balconies painted in the traditional tones of pale
yellow, green, or blue, and roofs made of red coloured tiles. The Fontainhas's heritage ambiance
represents the traditional Portuguese influence in the area.

COSTING

The total costing for the following itineraries that is for The Carnival fusion inclusive of all the
taxes, additional charges, the guide charges, transport charges and the profit margin is as given
below.

13
 Travel AC tempo -3500/- 8 hrs./ 80 km
English speaking guide - (ESG) 2500/-
Mineral water 200/-
Profit 15% -930/-
4.5 GST tax -320/-
Total price- 7450/-
Price per person- 1490/-
Lunch additional-Rs-5000/- (for 5 people)

Dussehra

Time Places to visit Activity Lunch/Dinner

0930 hrs Pickup Travel

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1030 hrs 1100 hrs Chapora fort Visit to the fort

1145 hrs 1210 hrs Church bastora Visit to the church

1230 hrs 1300 hrs Alorna fort Heritage art and Lunch at rest
architecture
1330 hrs 1430 hrs Lunch

1500 hrs 1700 hrs Bhagvati temple Festival is held in the

temple
1500 hrs 1700 hrs Take part in dussera Leisure, Shopping, Saturday, September
festival Relaxation 30

Highlights

Dussehera : This festival is the highlight o this tour. The festival of Dussehra celebrates the
victory of good over evil. It takes place on the tenth day after the nine days and nights of
Navratri. It is a Hindu festival which is widely celebrated across India, however, it goes by
different names in different states. Dussehra in Goa is commonly known as Dasro in the
Konkani language.

The day is considered an auspicious day on which to launch new ventures, buy a new vehicle etc.
and pujas are done for cars and machinery which are then garlanded with torans made of
marigold flowers. In the temples too, Dussehra puja is carried out followed by lavish
processions.

chapora fort: Chapora fort is located northern Goa overlooking the Vagator beach and lies at a
distances of about 10 kms. from Mapusa. This fort is also known as Shahpura, which means
'town of Shah', was intended as a border watch post to oversee various Hindu raiders during the
17th century. The fort was built in 1612 and was besieged twice by Shivaji's son, Sambaji, in
1683 A.D. and Bhonsle in 1739 A.D. It was then occupied by the Portuguese in 1741 A.D. until
the independence of Goa. During the Portugal rule, the fort was rebuilt and also had underground
tunnels in order to help in an escape during a siege.

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Alorna fort : Located at a distance of 31 kms from the capital city of Goa, Panaji, the Alorna
fort is on the banks of the Chapora river. Dated back to the 17th century, this Alorna Fort is said
to be built by Bhansales of Sawantwadi. The fort is built with high defense mechanisms and to
withstand the invasions by the Marathas from the north. The scenic beauty enroute and also from
the fort is breath taking

The temple of Sri Bhagwati : The Shri Bhagavati temple dedicated to Goddess Bhagavati is an
ancient temple located in the Pernem taluka of North Goa at about 28 km from Panjim. The
temple is quite unique and is dedicated to Goddess Bhagwati an incarnation of Goddess Parvati-
consort of Lord Shiva. The Shri Bhagwati temple is an ancient temple in Goa. It is said to be
more than 500 years old and is situated by the side of the main road.The presiding deity of
temple is Goddess Bhagwati in Ashtabhuja (eight hands) form. On a high pedestal in a standing
position the Goddess Bhagwati is also very imposing. At the entrance of the Bhagwati temple on
either side one can see two life size images of elephants in standing position made of black stone
to welcome the visitors.

The main festival celebrated at this temple is Dussehra. The festival is one of the main attractions
here and is celebrated with gaiety from Ashwin Shuddha Pratipada to Poornima. At that time
more than 25 thousand devotees assemble at the temple.

COSTING

16
The total costing for the following itineraries that is for Dusshera special itinerary , inclusive of
all the taxes, additional charges, the guide charges, transport charges and the profit margin is as
given below.

Travel AC tempo -3500/- 8 hrs./ 80 km

English speaking guide - (ESG) 2500/-
Mineral water 200/-
Profit 15% -930/-
4.5 GST tax -320/-
Total price- 7450/-
Price per person- 1490/-
Lunch additional-Rs-5000/- (for 5 people)

Shigmotsav

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Time Places to visit Activity Lunch/Dinner

0930 hrs Pickup Travel

1030 hrs 1100 hrs Mallikarjuna Temple Visit to the church

1145 hrs 1245 hrs Sri Chandranath Visit to the church

Temple
1300 hrs 1400 hrs Lunch and leisure Lunch at rest

1430 hrs 1600 hrs Margao shigmo Experience the (March)

parade essence of the shigmo
parade
1630 hrs 1730 hrs Colva beach Relaxation

Highlights

Shigmotsav :Shigmo in Goa is esentially a festival of the masses. It is the festival of farewell to
winter celebrated on the full moon day in the month of Phalguna (March), the last month of the
Hindu calendar.In Goa, the land of temples, Shigmo begins with Naman or collective obeisance
of villagers from 9th moon day to full-moon day. During all these days, they are to shun non-
From the 11th Moon day to the 15th moon day, various village groups clad in their most colorful
dresses set out with festive mood with multi-colored cloths, torans, flags and column-like red
spoted "Dwajas", beating drums and blowing flutes to gather at the village temples, and dance in
the temple court yard singing various folk songs to the beat of the drums.

The tourists will be taken to Margao to see the shigmotsav parade, the festival is celebrate in
entire Goa but its mostly takes place in Margao and Panjim with a great pomp.

Mallikarjuna Temple: The ancient temple of Shri Mallikarjun is located near the small village of
Sristhal, in the southernmost taluka of Canacona. Sristhal is about 5 km drive away from the taluka.
The temple lies in an enchanting location in a valley, completely surrounded by blue mountains and
greenery. The temple itself is at least 200 years old, as per the writing on a plaque near the temple
dome.The temple is dedicated to Shri Mallikarjun who is yet another incarnation of Lord Shiva and he

18
 is also known as Adavat Sinhasanadhishwar Mahapati Canacona among the locals. According to
legend, the location of the temple is supposed to be the place where Lord Shiva met his consort
Parvati after a long separation

Sri Chandranath Temple: The ancient Chandreshwar Temple also known as the Chandranath
Temple and is situated on the road to Quepem, about 14 km from Margao. It is located on the
Chandranath .
According to an ancient Sanskrit inscription, a temple has stood on this magical spot for nearly 2500
years. However, the present building, dedicated to Shiva, is comparatively modern, dating from the
late 1600s. The only part of the shrine that is definitely a vestige of the Vedic age is its cavernous
inner sanctum, hollowed from a hug back bolder, around which the site's seventeenth-century
custodians erected a typically Goan-style structure, capped with a red-tile room and domed sanctuary
tower.

Colva Beach: stretches for around 2.4 kilometres (1.5 mi), part of a beach consisting of about
25 kilometres (16 mi) of powder white sand, lined along its shore by coconut palmsColv is a
famous tourist destination, visited for its beaches, budget hotels, guest houses, beach shacks,
food stalls, restaurants, pubs and bars. The beaches are constantly monitored by lifeguards, and
the swimming areas are flagged for warnings. Colva's nightlife is livelier and vibrant than
anywhere else in south Goa. The two most happening nightspots are down in the dunes south of
the beachfront area: splash boasts a big MTV satellite screen and music to match, and a late bar
and disco energize and rock crowds around 10.00 pm.

COSTING

19
The total costing for the following itineraries that is for The Shigmotsav itinerary, inclusive of all
the taxes, additional charges, the guide charges, transport charges and the profit margin is as
given below.

Travel AC tempo -3500/- 8 hrs./ 80 km

English speaking guide - (ESG) 2500/-
Mineral water 200/-
Profit 15% -930/-
4.5 GST tax -320/-
Total price- 7450/-
Price per person- 1490/-
Lunch additional-Rs-5000/- (for 5 people)

The three kings Feast

20
Time Places to visit Activity Lunch/Dinner

0930 hrs Pickup Travel

1000 hrs 1130 hrs Feast Visit to the three 6th january
kings church
Cansaulim
1145 hrs 1245 hrs Raschol seminary Visit to the museum

1300 hrs 1400 hrs Lunch Lunch and leisure Lunch at rest
Ocuzinero (optional)
1430 hrs 1530 hrs Braganza mansion

1600 hrs 1700 hrs Rivona caves and Heritage art and
spring architecture

Highlights

The Three Kings Feast: The Three Kings Feast is one of most popular and favorite holidays of
Goa citizens and tourists who are lucky ones to watch this amazing festival. The famous grand
holiday is celebrated every year on January 6th by local Christians as well as by the Hindus in all
parts of Goa, and especially in Cansaulim, Arossim and Quelim resorts.

The festival is dedicated to Three Kings of Magi who came with their gifts to infant Jesus the
Christ. According to the legend, a boulder on a nearby hill has two sets of footprints: one for
infant and one for adult. Virgin Mary and the infant rested there in order to let their horse quench
its thirst.

The whole event is accompanied by loud music and dances. Lots of people are coming to the Hill
to watch the procession and the ritual of gifts giving. Amazing fair is conducted during the whole
festival: people eat, drink, buy gifts, souvenirs, spices made by local Goa craftsmen and simply
have fun from dawn till dusk.

Rachol Seminary: The sprawling quadrangular building, housing now the Seminary, was
constructed by the Jesuits. The foundation stone in order to build a Church and a College was
blessed and laid on 1st November 1606. Rachol is about 7 kms from the commercial town of

21
Margao, in Salcette taluka. On the top of a small hillock near Rachol and the small village of
Raia, lies the famous Seminary surrounded by the remains of a moat of an old Muslim fort and
unending vistas of rice fields.

The Rachol Seminary is visited by tourists all the year. The reason truly is its unique architecture.
You will find a very well carved statue of Saint Constantine, the first Roman Emperor who got
converted to Christianity. It also has an amazingly carved and gilded main altarpiece which will
make you visit the place again. The seminary housed the Museum of Christian Art which
displayed the church artifacts and these were collected from all corners of Goa.

Braganza house : The Menezes Braganza Pereira house is located at the Chandor village in
Goa. It is known to be more than 350 years old and is situated near the church square in Chandor.
This mansion is the most exquisite heritage house in the countryside, the biggest in Goa and also
has a Portuguese style facade. It is a museum of chandeliers, painting, porcelain, crystal, period
furniture and other antique items.

The Portuguese style outer facade that gives entry to both wings of the mansion with 24 windows
is the longest in Goa. The house made up of laterite has a garden with mosaic seats, tables and
fountains. A nail of St. Francis Xavier is held by the Petite Chapel that is still used in the
Braganza Periera House. Two chairs bearing the coat of arms gifted by the Portuguese king are
there in the

There is no entry fee and tourists can visit the house any day between 9 am to 5 pm. For the
maintenance of this palatial heritage mansion, there is a small box where you can leave some
money at your discretion.

Rivona caves: Situated in Rivona, the caves are Buddhist in origin dating back to the 6th century
AD. Carved out of a massive laterite rock hill. Really an anthropological mystery, their Buddhist
origin is currently a matter of speculation.
However, during the era of Chandragupta and Kadamba, Rivona, given the presence of hot
springs, fresh flowing water and dense forests, was a hideaway for the Buddhists following the
decline of Buddhism.

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Though a largely bare structure, there is a pitha inside, possibly used by the Buddhist teachers
and gurus for teaching and meditation.
Also known as the Pandava caves after the popular belief thats says they took refuge here during
their exile, drawings of animals and birds on the laterite rocks can be found, considered to be
dating back from the time much before even the birth of Christ. The fresh hot springs that must
have drawn the Buddhits and Pandavas to this spot still exist and within a radius of 2 square km
of the caves 20 perennial springs can be found.

COSTING

The total costing for the following itineraries that is for The Tree Kings Feast itinerary inclusive
of all the taxes, additional charges, the guide charges, transport charges and the profit margin is
as given below.

Travel AC tempo -3500/- 8 hrs./ 80 km

English speaking guide - (ESG) 2500/-
Mineral water 200/-
Profit 15% -930/-
4.5 GST tax -320/-
Total price- 7450/-
Price per person- 1490/-
Lunch additional-Rs-5000/- (for 5 people)

Lairai jatra

Time Places to visit Activity Lunch/Dinner

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1630 hrs Pickup Travel

1700 hrs 1800 hrs Baga market Leisure and shopping

Baga beach Relaxation
1830 hrs 1900 hrs
Restuarent Diner
1930 hrs 2030 hrs

2100 hrs 0000 hrs Lairai jatra Observe Culture and

traditions of the jatra

Highlights

Lairai Jatra: This is one of the more famous and more unusual Jatra (Hindu temple festival)
celebrated in Goa. Shirgao is a small town in Bicholim taluka, east of Mapusa. The Shirgao Jatra
is famous among devotees and tourists alike for the celebrated walk on hot coals raked from an
enormous-bonfire.
The Jatra takes place in early part of May, when thousands of devotees of Devi Lairai descend on
the small town and religious rituals and poojas dedicated to the Goddess are performed
throughout the auspicious day.

The dance sessions end around midnight when all eyes are on the huge pile of wood kept in a
large clearing near the temple. The final and most spectacular part of the Jatra then begins, when
a specially chosen person races from the temple to the wooden pile and lights a massive bonfire
with a blazing torch.

In the early hours of the morning when the fire has died down, the raking of the coals begins.
The devotees await their turn to walk on the holy path of hot coals. Around 4 a.m., the actual
ritual starts, with the devotees running through the hot coals carrying their sticks and shouting
the name

Baga night flea market: Shopping at Baga Saturday night flea market is one of the most
popular time pass for tourists in Goa.

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There are innumerable shacks and stalls, brightly lit under the gorgeous night sky, selling
everything from clothes to goodies and treats, bric-a-brac, trinkets, jewelry, and handicrafts.
However, USP of the market are beach-side saloons where you can get a trendy haircut, the tarot
card readers or palmists from whom you can know your future and the terrace cafes and shacks
that serve everything from coffee to pork vindaloo.

Baga beach: Baga Beach is a popular beach and tourist destination in North Goa. The beach
contains rows of shacks and fishing boats, and at high tide the beach is narrow. The beach is
named after the Baga Creek, which empties into the Arabian Sea at the north end of the beach.
Baga Beach is also famous for water sports such as parasailing and banana rides, and dolphin
cruises. In Baga Beach, new parking has been constructed for around 800 cars or more, and there
is Baga creek bridge which connects northern part like Arpora, Anjuna etc.

COSTING

The costing for the following itinerary inclusive of all the taxes, additional charges, the guide
charges, transport charges and the profit margin is as given below.

Travel AC tempo -3500/- 8 hrs./ 80 km

English speaking guide (ESG) 2500/-
Mineral water 200/-
Profit 15% -930/-
4.5 GST tax -320/-
Late night charges 400/hr (4 hrs = 1600/-)
Total price- 9050/-
Price per person- 1810/-
Lunch additional-Rs-5000/- (for 5 people)

North Goa heritage trail

25
Time Places To Visit Activity Lunch/ Diner

0930 hrs Pick up

1030 hrs 1100 hrs Aguada Fort Visit the Heritage art
and architecture

1115 hrs 1145 hrs Reis Magos Fort Visit the Heritage art
and architecture

1215 hrs- 1315 hrs Olg Goa Churches Visit the churches

1330 hrs 1430 hrs Restaurent 600 m 8 min. Greenyard

Restaurant, Rua
Direita, Velha Goa
(optional)
1500 hrs 1530 hrs Mangesh Temple Visit the temple

1600 hrs 1645 hrs Safa Masjid Visit the mosque

1715 hrs 1745 hrs Bogmolo beach Relaxation

Highlights

Aguada fort: The Aguada Fort is located at a distance of around 18 kms. from Panaji.Fort
Aguada is located atop a hilltop near the mouth of the river Mandovi. The fort was named
Aguada which means water in Portuguese because of the presence of three freshwater springs
inside. This fort was constructed in the year 1612. Durings its use, ships would stop at the lower
fort for supplies and water.

Aguada fort has an elaborate defense system and was heavily armed and fortified during the
Portuguese rule

Reis mangos fort: The fort of Reis Magos is located to the extreme south of the Bardez taluka at
the northern bank of the river Mandovi. This fort was built by the Portuguese Viceroy Afonso de
Noronha between 1551 and 1554 and was again rebuilt in 1703 and played an important part in

26
the defense of Goa in 1739, against the Marathas.Only the Reis Magos Fort and the Aguada Fort
were left in the hands of the Portuguese. The fort is strategically located at the mouth of the
Mandovi river and was meant to thwart any attack on the city of Panaji by Sea.

Basilica of Bom Jesus :Churches of old Goa: Bom jesus basilica: The Basilica of Bom Jesus or
Borea Jezuchi Bajilika (Portuguese: Baslica do Bom Jesus) is located in Goa, India, and is a
UNESCO World Heritage Site. The basilica holds the mortal remains of St. Francis Xavier. The
church is located in Old Goa, which was the capital of Goa in the early days of Portuguese rule.

'Bom Jesus' (literally, 'Good (or Holy) Jesus') is the name used for the Ecce Homo in the
countries of Portuguese colonization. The Jesuit church is Indias first minor basilica, and is
considered to be one of the best examples of baroque architecture in India.

Se cathedral: The S Catedral de Santa Catarina, known as Se Cathedral, is the cathedral of the
Latin Rite Roman Catholic Archdiocese of Goa and Daman and the seat of the Patriarch of the
East Indies. It is located in Old Goa, India.

St. Cajetan church: Defying the norms, this Church was built by a few Greek and Italian priests
at the turn of the 17th Century. This Church was modeled on St. Peters Basilica in Rome and
stands in start contrast to the rest of the Churches built in the Portuguese era. Despite being over
300 years old, the structure is well preserved, presumably due to the lack of tourist attention to
this masterpiece.

Mangesh Temple: The Shri Mangeshi Temple is a beautiful temple dedicated to Lord Shiva. It is
considered to be the most important temple in Goa, it belongs to the typical Goan Hindu temple
style of architecture. It is very distinctive with its white towers, welcoming at the entrance even
though it is small and exquisite.
It is located on a Hillock at Proil which is in the Ponda Taluka, surrounded with lush greenery
which creates a separate place in the hearts of the onlookers. It is 22 kms from Panjim and 26
kms from Margao. It is one of the largest, wealthiest and most frequently visited temples in Goa.

27
Safa Masjid: On the outskirts of the Ponda town is located the historic Safa Masjid or The Shifa
Shahourie Masjid. This Islamic ecclesiastical structure is a historian's delight. The Safa Masjid of
Ponda is a very pertinent representative of medieval Goa's history and culture.

Infact, the hustling modern town life of Ponda has not affected the serene, sublime and elegant
period look of this great mosque. It has withstood the ravages of time attracting a large number
of Muslim devotees, historians, tourists both domestic and foreign, and has been noted as an
important heritage monument of Goa and India.

COSTING

The costing for the following itinerary inclusive of all the taxes, additional charges, the guide
charges, transport charges and the profit margin is as given below.

Travel AC tempo -3500/- 8 hrs./ 80 km

English speaking guide (ESG) 2500/-

Mineral water 200/-
Charges for extra hours 300/-
Profit 15% -930/-
4.5 GST tax -320/-
Total price- 7750/-
Price per person- 1550/-
Lunch additional-Rs-5000/- (for 5 people)

South Goa heritage trail

Time Places to visit activity Lunch/diner

0930 hrs Pick up

28
1000 hrs 1100 hrs Goa chitra museum Visit the museum

1130 hrs 1245 hrs Braganza house Heritage house

chandor
1300 hrs 1430 hrs Restuarent lunch at
Ocuzinero
(optional)
1500 hrs 1600 hrs Chandranath temple Visit the temple

1700 hrs 1730 hrs Cabo de rama fort Heritage art and
architecture
1800 hrs 1845 hrs Palolem beach Relaxation

Highlights

Goa chitra: An ethnographical museum is a reflection of civilizations, whether or not

technically advanced. In planning the museum importance is given to the concept that the
Implements represent the lifestyle of a people, their indigenous methods, their craftsmanship,
their art and folklore. The original 200 privately collected items have grown to more than 4000
objects on display. The Museum nevertheless preserves its universality in its collections of
artifacts representing the culture of ancient Goa.

Braganza house: The Menezes Braganza Pereira house is located at the Chandor village in Goa.
It is known to be more than 350 years old and is situated near the church square in Chandor. This
mansion is the most exquisite heritage house in the countryside, the biggest in Goa and also has a
Portuguese style facade. It is a museum of chandeliers, painting, porcelain, crystal, period
furniture and other antique items.

The Portuguese style outer facade that gives entry to both wings of the mansion with 24 windows
is the longest in Goa. The house made up of laterite has a garden with mosaic seats, tables and
fountains. A nail of St. Francis Xavier is held by the Petite Chapel that is still used in the
Braganza Periera House. Two chairs bearing the coat of arms gifted by the Portuguese king are
there in the house.
There is no entry fee and tourists can visit the house any day between 9 am to 5 pm. For the

29
maintenance of this palatial heritage mansion, there is a small box where you can leave some
money at your discretion.

Sri Chandranath Temple: The ancient Chandreshwar Temple also known as the Chandranath
Temple and is situated on the road to Quepem, about 14 km from Margao. It is located on the
According to an ancient Sanskrit inscription, a temple has stood on this magical spot for nearly
2500 years. However, the present building, dedicated to Shiva, is comparatively modern, dating
from the late 1600s. The only part of the shrine that is definitely a vestige of the Vedic age is its
cavernous inner sanctum, hollowed from a hug back bolder, around which the site's seventeenth-
century custodians erected a typically Goan-style structure, capped with a red-tile room and
domed sanctuary tower.

Cabo da Rama fort: Located in Canacona taluka Cabo da Rama - Cape Rama -, takes its name
from Rama, the hero of the Hindu epic Ramayana, who, along with his wife Sita holed up here
during his exile from Ayodhya. The promontory was crowned by a fort centuries before the
Portuguese cruised in and wrested it from the local Hindu rulers in 1763. The fortress on this site
was held by various rulers for many years, and it was in 1763 that it was gained by the
Portuguese from the Raja of Sonda. It was subsequently rebuilt, and what remains today,
including the rusty cannons, is entirely Portuguese. Although the fort saw no real action after the
rebuild, it was briefly occupied by British troops.
Palolem Beach: Palolem Beach is situated in Canacona in southern Goa, India. Palolem is one
of the beautiful beaches. A natural bay surrounded by lofty headlands on either side. This results
in a calm, idyllic sea with a gently sloping bed that allows you to walk up to 100 m out from the
beach This beach is one of the most famous beaches in Goa. This beach is famous for parties and
night life.

COSTING

The costing for the following itinerary inclusive of all the taxes, additional charges, the guide
charges, transport charges and the profit margin is as given below.

30
 Travel AC tempo -3500/- 8 hrs./ 80 km

English speaking guide (ESG) 2500/-

Mineral water 200/-
Charges for extra hours 300/-
Profit 15% -930/-
4.5 GST tax -320/-
Total price- 7750/-
Price per person- 1550/-
Lunch additional-Rs-5000/- (for 5 people)

Conclusion

This project of designing itineraries to discover the culture and heritage of Goa enables the
tourists visiting Goa to enjoy every bit of the Goan culture and heritage, it allows the tourists to
enjoy and experience the different festivals that are celebrated in goa.

31
Goa, also referred as the Rome of East is one of the most happening and modern tourist
destination in India with heritage Goan culture and tradition. Colonized by Portuguese for 450
years, cultural heritage of Goa consists of numerous Goa churches, temples and mosques.
Moreover, Goas exotic beaches that sprawl over wide and soft sands as well as the sea food of
Goa are much admired and liked by people visiting Goa from different places. Goas cultural
richness and vividness is well reflected through Goan festivals, Goan folk culture and Goan
songs. One also gets charmed by a series of Christian monuments that reveal some of the most
attractive architecture.
A lot has been inherited from Portuguese in the form of attire which is western including skirts
worn by women. Be it the western music including jazz, techno as well as western classic or
western cuisines including the amazing sea food, everything in cultural Goa has great western
influence.
Goa, although known for its flourishing tourism and high impact of western ideas, it does have a
diverse, strong and rich culture. This small state of India has seen various cultures and ideas
which have influenced Goa over various centuries. One of the most prominent influenced was
that of the Portuguese colonization. The merger of a number of Hindu and Christian traditions
can be seen, which are unique of Goa. Starting from the January, right through December, a
number of festivals are celebrated in Goa with a lot of enthusiasm and reverence.
With the help of these itineraries we can offer the tourists a lot of Goas culture and tourism and
let them explore the beauty of this small state and the warmth of the hospitable people of Goa.
We can help them make their holiday experience unforgettable and wonderful. We strive to make
them feel at home which is why the people from all over the world love to visit Goa.

Learning

The internship at Travelsmith Adventure Private Limited was indeed a great learning
experience The internship was a very good opportunity for me to learn and get a work
experience by actually working in the organization.

32
 I had done my internship for one month in the operations department, I learnt the
different procedures in the operations department of how to speak and deal with the
guests and employees.
I also learnt to have a sense of responsibility towards my duties and to manage time and
be punctual.
I learnt to organize my duties and manage time to cope with the different events that
would happen in the organization, to create files of various tours and clients, book the
hotels and transport vehicles according to the request made by the clients and the travel
agents etc.
I also got the experience of handling the cruises that come to Goa, and to handle large
number of people at one time, this was a great experience for me as it helped me to be
organized, taught me work under pressure and to know my capabilities.
The staff of the company was very warm and friendly and did not hesitate to share their
knowledge. Overall the internship was a great success and I got to learn and experience
many thins and values.

Recommendations

Provide the guest with a reasonable tour package.

Provide offers and discounts on the tour packages to attract the customers.
Help the guest to get the best holiday experience and make their trip unforgettable
Make the guest feel comfortable and be hospitable to them.

33
 Treat the guest as if they are special to us.
Provide the guest with best services.
Make a marketing plan to promote the following itineraries.

Bibliography

http://www.ttagoa.com/dt_catalog/travelsmith-adventure-p-ltd/

https://en.wikipedia.org/wiki/Corjuem_Fort

http://www.goatourism.gov.in/destinations/forts/151-cabo-da-rama-for

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http://www.goanjourney.com/Safa-Masjid--Safa-Masjid--Goa-COI-177-0.html

http://www.goatourism.gov.in/destinations/seminaries/165-rachol-seminary

http://www.goroadtrip.com/explore/india/goa/corjuem/attractions/corjuem-fort-3608

http://wikitravel.org/en/Palolem

http://www.goachitra.com/museum.html

http://inngoa.com/temples/shri-mangeshi-temple/

https://www.indianholiday.com/tourist-attraction/goa/caves/rivona-caves.html

https://www.google.co.in/search?q=san+jao+at+st.
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vQAhXLp48KHUGmB6gQ_AUIBygA&dpr=1

http://www.goaholidayhomes.com/information/menezes-braganza-house-in-chandor.html

https://www.thegoavilla.com/goa/baga/night-market.html

http://www.ttagoa.com/dt_catalog/travelsmith-adventure-p-ltd/

uPQAhUMpo8KHQkBDA4Q_AUIBigB#tbm=isch&q=shigmotsav++goa&imgrc=JQsALA2_rcmEUM
%3A

https://www.google.co.in/search?
q=dussehra+goa&biw=1366&bih=657&source=lnms&tbm=isch&sa=X&ved=0ahUKEwiF5ab--
uPQAhUMpo8KHQkBDA4Q_AUIBigB

https://www.google.co.in/search?
q=lairai+devi+jatra&biw=1366&bih=657&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjZtqPPj-
LQAhWIQ48KHYxFBIAQ_AUIBygC#imgdii=mJ_bIL-z40AeTM%3A%3BmJ_bIL-z40AeTM%3A
%3BjpKkNwRc-u7VFM%3A&imgrc=mJ_bIL-z40AeTM%3A

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