Melody Paterson (613)449-0022

23 Terraceview road Kingston, ON, K7L 6T2

Melodypaterson_23@hotmail.com

HIGHLIGHTS
Dedicated to developing new skills while implementing consistency and structure
Adapts to fast paced environments, and is dependable
Experienced in CPI training as well as working with varying individuals
Completion of smart serve
Six years of customer service
Adapts well to sudden change in scheduled daily task

EDUCATION
Advanced Diploma St. Lawrence College Kingston, ON
2016-2018

EMPLOYMENT EXPERIENCE
Management team Urban Planet Kingston, ON
2010-Current
Developing company growth
Customer Service
Working to keep shrink down and maintain out loss prevention goals
Scheduling and New hire interviews
Networking
Delegating work duties to staff members to attain objectives
Responsible for the achievement of company goals, unit productivity within the
store

Shift leader Stitches Kingston, ON

2014-2015
Providing excellent Customer Service
Problem Solving with customers and staff members
Cash management
Visual appearance of store displays and Store maintenance
Coaching and training
CERTIFICATIONS/TRAINING____________________________________________________
Nonviolent Crisis Intervention CPI Kingston, ON
2014

Smart Serve Ontario Smart Serve Kingston, ON

2014

VOLUNTEER EXPERIENCE
Family and Childrens Services Kingston, ON
December 2013-2014
Making gift baskets and Christmas stockings for children in youth

Helping set up for a Christmas dinner for children in youth

Options Community living Kingston, ON

2016-Present
Working with the clients in the community

Working with individuals with intellectual disabilities in everyday activitys

Giving support to them where ever they may need it such as their needs, goals
and interest