JOHN SELDEN

5820 200th St. SW Unit A, Lynnwood, WA. 98036 (360)-306-2286 LinkedIn.com/in/johnselden JSelden2010@gmail.com

Versatile young professional who thrives in dynamic, challenging, and fast-paced professional environments.
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Decisive and enthusiastic, with extensive knowledge of service and an unsurpassed work ethic.

C O R E Q U A L I F I C AT I O N S

Conflict resolution proficiency Exceptional multi-tasker

Skilled active listener Team player mentality
Eminent sales performer Distinguished customer service

PROFESSIONAL EXPERIENCE
A P P L E B E E S , LYNNWOOD, WA
Server, June 2015 Present
Assist in training and helping new servers and hosts.
Utilize up-selling techniques to help the guest have a more valuable experience and to increase sales per cover.
Consistently in the monthly list of top 5 performers at Applebee's based on numerous sales metrics.

B E S T B U Y , EVERETT, WA
Seasonal Sales Associate, November 2014 January 2015
Progressed from intro level to top sales staff within 30 days.
Seasonal work during college break.

W E S T C O R P O R A T I O N , PASCO, WA
Sales Associate, March 2011 September 2011
Listened to customer needs and preferences in order to provide accurate advice.
Awarded number one salesman of credit card and identity protection services for numerous weeks.

A M A Z O N , KENNEWICK, WA
Seasonal Customer Service Representative, June 2010 December 2010
Performed a very wide variety of duties including concessions, technical support, and delivery troubleshooting.
Rated with 100% satisfaction from a collection of hundreds of callers during the week of Christmas.
Created a positive and meaningful experience even for the most frustrated customers.

C A M P P R O V , EVERETT, WA
Volunteer, August 2004 August 2008
Day camp counselor for children with special needs and their siblings.
Awarded best counselor for two different summers.

E D U C AT I O N
WASHINGTON STATE UNIVERSITY, PULLMAN, WA
BA: Hospitality Business Management, 2016

TECH SKILLS
Web savvy and well versed in Microsoft Office and Apple iWork; able to type around 70 WPM.