E3

Listening for specifics quiz

Level A

Listen to the audio file Train announcement to find the answers to the quiz.

1. The train starts in ...

A) Reading
B) Bristol
C) London

2. The final destination is ...

A) Reading
B) Bath Spa
C) Bristol

3. The train stops at ...

A) Swindon
B) Oxford
C) Swansea

4. To travel to Oxford you should change at ...

A) Reading
B) Didcot
C) Swindon

5. The train goes to Bradford on Avon.

A) True
B) False

6. Coach C is in first class.

A) True
B) False

7. Super saver tickets are accepted on this train.

A) True
B) False

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Listening for specifics quiz

8. You can buy a coffee in coach F.

A) True
B) False

9. You can use your mobile phone in coach C.

A) True
B) False

10. The next station is ...

A) Swindon
B) Reading
C) Oxford

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Listening for specifics quiz

Level B

Listen to the recording Car insurance renewal to find the answers to the quiz.

1. Skillswise insurance services provide home insurance as well as car insurance.

A) True
B) False

2. Skillswise insurance services provide travel insurance as well as car insurance.

A) True
B) False

3. Callers about car insurance should press ...

A) 1
B) 2
C) 3
D) 4

4. To discuss an existing quote for car insurance, you should press ...

A) 1
B) 2
C) 3
D) 4

5. To report an accident, you should press ...

A) 1
B) 2
C) 3
D) 4

6. To discuss an accident claim that you have already reported you should press ...

A) 1
B) 2
C) 3
D) 4

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Listening for specifics quiz

7. The policy number contains letters and numbers.

A) True
B) False

8. After entering the policy number you should press the star sign (*).

A) True
B) False

9. Another name for the square sign (#) is the hash sign.

A) True
B) False

10. The insurance company is receiving the usual number of calls at the moment.

A) True
B) False

BBC 2011
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Listening for specifics quiz

Level C

Listen to the audio file Train departures to find the answers to the quiz.

1. The next train to Leeds stops at Castleford.

A) True
B) False

2. It departs from platform 4

A) True
B) False

3. It calls at Wakefield Westgate

A) True
B) False

4. The train to Plymouth is on time.

A) True
B) False

5. It stops at Birmingham International Airport

A) True
B) False

6. The stopping service to Leeds calls at Huddersfield.

A) True
B) False

7. The train to Edinburgh has been delayed because of bad weather.

A) True
B) False

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Listening for specifics quiz

8. Passengers for Newcastle should travel to Leeds to pick up a connecting train.

A) True
B) False

9. The London train stops at Grantham.

A) True
B) False

10. You can buy a hot drink on this service.

A) True
B) False

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Listening for specifics quiz answers

Answers

Level A

1. The train starts in ...

The correct answer is: C. The train starts in London.

2. The final destination is ...

The correct answer is: C. The final destination is Bristol.

3. The train stops at ...

The correct answer is: A. The train stops at Swindon.

4. To travel to Oxford you should change at ...

The correct answer is: A. Passengers for Oxford should change at Reading.

5. The train goes to Bradford on Avon.

The correct answer is: B. This is false. Passengers for Bradford on Avon should change at
Bath.

6. Coach C is in first class.

The correct answer is: A. This is true. Coaches A to D are first class.

7. Super saver tickets are accepted on this train.

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Listening for specifics quiz answers

The correct answer is: A. This is true. Super saver and advance saver tickets are accepted
on this train.

8. You can buy a coffee in coach F.

The correct answer is: B. This is false. The buffet car is in coach E.

9. You can use your mobile phone in coach C.

The correct answer is: A. This is true. Coaches A and G are the quiet coaches.

10. The next station is ...

The correct answer is: B. The next station is Reading.

BBC 2011
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Listening for specifics quiz answers

Level B

1. Skillswise insurance services provide home insurance as well as car insurance.

The correct answer is: A. This is true. Skillswise insurance services provide car, business,
home and pet insurance.

2. Skillswise insurance services provide travel insurance as well as car insurance.

The correct answer is: B. This is false. Skillswise insurance services provide car, business,
home and pet insurance but not travel insurance.

3. Callers about car insurance should press ...

The correct answer is: B. Callers about car insurance should press 2.

4. To discuss an existing quote for car insurance, you should press ...

The correct answer is: A. Callers who have received a quote should press 1.

5. To report an accident, you should press ...

The correct answer is: C. If you have been involved in an accident and are calling about a
new claim you should press 3.

6. To discuss an accident claim that you have already reported you should press ...

The correct answer is: D. If you have already reported an accident and are calling about an
existing claim you should press 4.

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Listening for specifics quiz answers

7. The policy number contains letters and numbers.

The correct answer is: B. This is false. The policy number contains eight digits, so it contains
numbers but not letters.

8. After entering the policy number you should press the star sign (*).

The correct answer is: B. This is false. After entering the policy number you should press the
square sign (#).

9. Another name for the square sign (#) is the hash sign.

The correct answer is: A. This is true. The square sign (#) is also called the hash sign.

10. The insurance company is receiving the usual number of calls at the moment.

The correct answer is: B. This is false. The insurance company is receiving an unusually high
volume of calls at the moment.

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Listening for specifics quiz answers

Level C

1. The next train to Leeds stops at Castleford.

The correct answer is: B. This is false. The 17.50 is the fast train to Leeds. It doesn't stop at
Castleford.

2. It departs from platform 4

The correct answer is: A. This is true. The 17.50 to Leeds departs from platform 4.

3. It calls at Wakefield Westgate

The correct answer is: B. This is false. It calls at Wakefield Kirkgate not Wakefield Westgate.

4. The train to Plymouth is on time.

The correct answer is: B. This is false. The Plymouth train is currently running twenty minutes
late.

5. It stops at Birmingham International Airport

The correct answer is: B. This is false. Passengers for Birmingham International Airport
should change at Birmingham New Street.

6. The stopping service to Leeds calls at Huddersfield.

The correct answer is: B. This is false. Passengers for Huddersfield should change at
Barnsley.

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Listening for specifics quiz answers

7. The train to Edinburgh has been delayed because of bad weather.

The correct answer is: B. This is false. The train to Edinburgh has been cancelled.

8. Passengers for Newcastle should travel to Leeds to pick up a connecting train.

The correct answer is: A. This is true. Passengers can get connections to Newcastle from
Leeds.

9. The London train stops at Grantham.

The correct answer is: B. This is false. The London train stops only at Chesterfield, Derby and
Leicester.

10. You can buy a hot drink on this service.

The correct answer is: B. This is false. There is no buffet service on this train.

BBC 2011