Professional Documents
Culture Documents
PLAN
Table of Contents
Foreword i
San Pablo City Water District Water Supply Safety Core Team ii
V. Framework of SPCWD-WSP20 - 26
IX. Verification 40 44
X. Validation 45 46
The coverage of the WSP starts from the source (including watershed/catchment) and
continues all the way to the end users. In between these two points, the safety plan covers
conveyance system, treatment, pumps, reservoirs and distribution network.
The SPCWD Water Safety Plan is committed to ensure that safe and potable drinking water
that complies with, and at times even more stringent, than the required parameters of the
Philippine National Standards for Drinking Water 2007 is always available to its concessionaires.
To optimize its relevance in assuring the health of the general public, the plan will be
continuously updated and refined so as to effectively prevent the occurrence and eradicate the
hazards of water borne diseases.
This WSP will provide the standards and guidelines for the operational procedures of all the
divisions involved in production, treatment & filtration, transmission, distribution, water quality
monitoring, maintenance & repair, as well as watershed management.
SPCWD WATER SAFETY PLAN CORE TEAM
TEAM LEADER
CONSULTANTS
DOH
City Health
DPWH
DENR
7
the National Statistics Office in 2007 listed the population of the city to be 237,259 with a
growth rate per annum of 1.84% and a population density of 1,201 per square kilometer
(compare to Calambas 2,488 or San Pedros 12,306 during the same period) The population is
young with more than 50% in the age bracket 1-19 years old. With the stated projected growth
rate the population of the city is pegged at 250,575 for 2010. The city also has a total
workforce of 74,000 ( NSO April, 2003) of which 8000 belong to the agricultural sector (the
largest in Laguna), 22,000 work in industry, while 44,000 render various services. Industry is
largely based on coconut processing such as the manufacture of desiccated coconut and
cooking oil. Meanwhile there are more than 2,500 commercial establishments registered in the
city. Most of these establishments are engaged in retail trade.In 2009 Puregold opened a
branch in the City. SM City San Pablo followed suit a year later.
8
II. HISTORY OF SAN PABLOS PIPED WATER SYSTEM
9
III. SAN PABLO CITY WATER DISTRICT PROFILE
Vision
Consequently, with LWUA facilitating a Php26-M loan founded by the United States
Agency for International Development (USAID), construction of the Phase 1 of San Pablo City
Water Supply System Improvement/ Expansion Project started on January 19, 1976. This
project, which was undertaken by Filipino Pipes and Foundry, consisted of the following major
components: the development of Malaunod Spring to increase the daily water supply by more
than 8000 cubic meters; rehabilitation of the existing spring sources (Cabunsod, Malabanan and
Lubigan); construction of a ground reinforced concrete reservoir with a storage capacity of
6,620 cubic meters, installation of 57 kilometers of new transmission and distribution pipelines
and 157 fire hydrants; and the construction of a building complex that houses the
administration office, maintenance shop, and laboratory.
10
The improved water system for the city was inaugurated on July 21, 1979. Soon after,
another spring source was developed. Malamig Spring with a daily rated production capacity of
more than 6000 cubic meters was added to the system in 1986. By that time the total service
connections of SPCWD was risen to mare that 11,000 which doubled the total service
connections during the water districts initial year of operation. Meanwhile, the onset of the
90s saw the population of the city rising to more than 160,000 which was a significant increase
from the 1975 figure of 116,607. Sensitive to this factor, SPCWD began implementing its
modified Phase II-B Project 1993. main features of this project are as follow: development of
Balanga Spring Source; construction of two timbertanks with a capacity to store 1,700 cubic
meters each; and pipe laying from Medex Subdivision in Brgy. San Francisco to Brgy. San
Cristobal, which included three bridge crossings.
Under normal conditions the Balanga Spring Source, which was put in service in 1996,
can provide approximately 10,000 cubic meters of water daily. The additional source enabled
SPCWD in the same year to expand its network to 1,732 new service connections raising the
total number of connections to almost 20,000. The total cost of the above mentioned
developments is more than Php40-M. In 1998, however, the resilience of SPCWD was tested as
the production of its six spring sources with a total rated capacity of 36,115 cubic meters
dailyplummeted by almost 50% as an aftermath of the severe El Nio episode of 1997-98. The
water supply of some areas, particularly those in the poblacion and barangays with higher
elevations, was limited to only two to four hours daily. To this trial SPCWD responded by
constructing five production wells in strategic locations. These production wells are located in
Brgy. San Marcos, Brgy. San Pedro, Brgy. Sto Angel, San Pablo City Central School, and in the
SPCWD office compound at Maharlika Highway. The total capacity of these production wells is
7,920 cubic meters daily.
11
By 2007 the population of San Pablo City reached 237,259 (NSO census). In the same
year SPCWD began expanding its service to cover eight (8) barangay namely: San Miguel, San
Bartolome, Sta. Cruz (Putol), Sta. Ana, San Joaquin, San Antonio 1, San Antonio 2, Sta. Veronica.
Currently SPCWD serves 72 of the 80 barangay comprising the city.
By the end of 2010 the total number of active connections served by the water district
stood at 31,107 of which 28,950 were residential or domestic connections. The estimated
population served was 144,750 or 58% of the total population projected at 250,575 (based on
NSO 2007 Census and projected average annual population growth rate of the City given at
1.84%). This also represented 64% of the population within the service area estimated at
226,735. Meanwhile SPCWD has 154 regular and 118 contractual employees.
In 2010 the average daily per capita consumption of residential users is 180liters or
anaverage monthly consumption of 27 cubic meters per household connection with five (5)
members. In the same year, the average total daily production of the six (6) spring sources and
12 production wells of the water district, together with the additional daily supply of 5,000
cubic meters from its Bulk Water Agreement with SIG Construction and Industrial Corp., which
tapped and developed Lagaslasan and Baloc Springs was 45,295.44 cubic meters. Production
data is gathered through the use of flow meters installed in all sources
After celebrating its 35th anniversary, San Pablo City Water District is more than ever
dedicated to achieving its goal:
MalinisnatubigsabawattahananSerbisyonaaminggagampanan.
San Pablo City Water District has been the recipient of the following awards:
12
Mission
The San Pablo City Water District, a corporation duly organized under PD198 (as
amended) is tasked to contribute to the improvement of the quality of life of the residents of
San Pablo City by providing potable, adequate and affordable water supply in the entire city
while remaining to be self-reliant and financially viable water district.
Core Values
S ervice excellence
P rofessionalism
C ommitment
W isdom
D iscipline
As an organization that embraces the pursuit of Service Excellence, SPCWD always aims for
optimum results and quality solutions. It is distinguished by intelligent, values-oriented
decision making and uncompromising workmanship.
SPCWD is driven by its Commitment to serve the community. It is steered by its mandate to
provide adequate, safe, and affordable water to the constituents of the City.
SPCWD is continuously evolving. It can not allow itself to be static. And, in its quest to
perform its mandate it has encountered its share of success and failures too. But what
matters most is its ability to discern through these myriad of experiences, events and
circumstances and not lose sight of its goals. That is Wisdom.
SPCWD adheres to Discipline, the kind that is not coerced but is born out of awareness of
ones role and worth in the organization.
13
IV. DESCRIPTION OF THE WATER SUPPLY SYSTEM
The existing water supply sources of SPCWD consist of eight (8) springs and twelve (12)
production wells with a total monthly rated production capacity of 1,904,310 cubic meters.
Shown in table below are pertinent information regarding the sources.
14
Average Monthly Production of All Sources for the Year 2010:
1,377,579 cu. m.
45,295.44 cu. m.
Water Supplied by Gravity versus Water Supplied by Pumping for Year 2010
GRAVITY vs PUMPING
gravity
7,986,880
gravity pumping
15
Existing Storage Capacity
system
is
Two additional reservoirs made of timber with outer cable wire support and inner
plastic lining were constructed in Brgy. San Cristobal in 1996. The ground elevation of these
reservoirs is 160 m. Each of these timber tanks has a storage capacity of 1,700 cu.m. It is fed
by Balanga Pumping Station. These timber tanks are currently undergoing major rehabilitation.
The water district has seven (7) small steel tanks of pre-World War II vintage. Four (4) of these
10 cu. m. tanks serve as storage for San Mateo Production Well, though antiquated the steel
tanks are still serviceable. Meanwhile the remaining three (3), set up as local storage to Sta.
Catalina Production Well, have long been unused.
Treatmentand Filtration
16
Aside from chlorination, SPCWD also utilizes Hi-Rate Permanent Media Filtration System
to improve the quality of water extracted from some of its production wells. This imported
system, which eliminates the constant need for filtration media replacement, was first installed
at San Pedro Production Well in 2000. Then it was also installed at Central Production Well
during the last quarter of 2003. Another of this filtration system was added in 2004 at
Maharlika Production Well. The table in page 12 illustrates the treatment and filtration used in
all SPCWD sources. The third column of the same table reflects the quality-parameters
addressed by the treatment.
17
Water Treatment
Water System Off-Spec Disinfection with Chlorine Oxidation/Filtration Neutralization
Sources
Ground Water Parameters Chlorine Gas Chlorine Granules Manganese Soda ash
w/Chlorinator w/ feed pump w/o feed pump Greensand Treatment
A. Springs
1.Spring with pumps Malaunod *
Balanga *
2.Spring by Gravity Upper Malamig *
Cabunsod
A- 6" pipe *
B- 6" pipe *
Malabanban
A- 6" pipe *
B- 12" pipe *
3.Bulk Water a. Lagaslasan low pH * *
(by Gravity) b. Baloc *
B. Deepwells
1. Production well Concepcion DW *
with Reservoir San Mateo DW *
2. Production Well San Marcos 1 *
DW
direct pumping Sta. Catalina DW *
3. Production Well Central DW Color * *
with Filtration Manganese
San Pedro DW Color * *
Iron
San Marcos 2 Color * *
DW
Iron
Turbidity
* Water treatment done on the sources
18
Growth of Service Connections
As of December 2010, the total number of service connections was 35,087. The chart
below presents the growth of service connections from the initial year of operation of the
water district.
30000 28230
25000 23382
20000 17502
13945
15000
10838
10000 7291
5614
5000
0
1974 1979 1984 1989 1994 1999 2004 2009 2010
40000
35458
Total vs Active Service Connections 34087
35000
28230
30000
23382 31107
29,900
25000
17502 24995
20000
13945 20682
15000 10838
15740
10000 7291
5614 12859
10147
5000
6950
5614
0
1974 1979 1984 1989 1994 1999 2004 2009 2010
Active Total
19
Meanwhile, the preceding graph shows the active connections. The growth of 4,971
active service connections over the five year period from 2004 to 2009 is the highest 5-year
growth figure for SPCWD. This is followed by the 4,942 growth established from 1994 to 1999.
The table below shows the distribution of the 31,107 active service connections attained by
December 2010 into different categories. Further the distribution is compared to that of 2004.
As discussed earlier the current service area of SPCWD covers 72 of the 80 barangay of
the city. At the end of 2010 the estimated population served was 144,750 or 58% of the total
population projected at 250,515 (based on NSO 2007 Census and projected average annual
population growth rate of the City given at 1.84%). This also represented 64% of the population
within the service area estimatedat 226,735.
It should be noted that the figure on estimated population served is based on the simple
formula of multiplying the total number of active domestic or residential service connections by
the average members per household assessed by NSO to be at five (5). Meanwhile, the total
number of domestic service connections of SPCWD at the end of 2010 was 28,950. It would be
safe to surmise that the actual population served by SPCWD is higher than the reported figure
because a significant number of the service connections are used by more than one household.
SPCWD has addressed this issue since 2008 by considerably lowering the fees for new
domestic service connections to encourage applicants. Currently SPCWD charges a flat rate of
Php 1,301.00 for domestic or residential service connection. Prior to 2008 a new domestic
connection cost from Php 3,500 to more than Php 5000.
20
Listed below are the barangay which are still not reached by the service of SPCWD
together with their respective population.
Unserved Barangay Population (2007 NSO Historical Growth Rate (%)
Census)
Atisan 1,193 1.70
Bautista 2,375 1.73
San Isidro (Balagbag) 3,428 2.36
Santa Maria 3,422 5.89
Santiago 1 (Bulaho) 1,807 0.47
Santiago 2 3,061 3.03
Santisimo Rosario 4,382 2.89
Soledad 2,925 4.89
TOTAL 19,165 AVERAGE 2.87
The table above shows the population of the barangay still open for SPCWD expansion.
It should be noted that the average population growth rate of these barangay is higher than
that of the whole city. Brgy. Sta. Maria, in fact, has the highest population growth rate among
all the 80 barangay that comprise the city.
21
The development of this safety plan makes it imperative to come up with a functional
division of the water supply system. Although SPCWD aims to divide its system into
independent and easily isolatable sections, it is still, with its inter-looping pipe network, not
near attaining that.Consequently, two approaches are used in the functional sectioning of the
supply system for this safety plan.
First, the system is divided according to the type of water sources. This division gives six
(6) distinct sub-systems listed below:
(1) Springs Supplied by Gravity. Included in this sub-
system are Cabunsod Spring,
Malabanban&LubiganSprings ,&Malamig Spring.
All these springs are at the base of the upper
zone of the citys geographic area.
Cabunsod Spring
(2) Springs Supplied by Pumping. This sub-system is
composed of Malaunod Spring and Balanga Spring.
Similar to the springs of the first sub-system,
Malaunod and Balanga only require chlorination to
ensure safety and potability
Balanga Spring
(3) Production Wells with Filtration Systems. Included
here are San Pedro, Central, San Marcos-2
Maharlika, San Cristobal, Sta. Veronica and Sto.
Angel Production Wells. Of these production wells
only San Pedro, Central and San Marcos-2 are
San Marcos Production Well-2
22
elevated steel tank. This production well together with the steel tank was turned-
over to the Water District by the developer of Israel Subdivision a decade ago.
The second approach in thefunctional sectioning of the water system considers zoning
the coverage area in relation to the source/s of water supply.
This approach gives 9zones.
(1) Portion of City Proper supplied by Malaunod Spring
23
(2) Brgy. Sto. Angel,Brgy. San Lorenzo, Brgy. San Buenaventura, Brgy. San Diego, Brgy.
Sta. Isabel, P. Gomez St., Old City Hospital supplied by Cabunsod Spring.
(3) Ilaya (upper portion of the city proper), Mabini St., Brgy. San Lucas, Marino
Subdivision, Brgy. Del Remedio supplied by Malabanban Spring, Cabunsod Spring,
Malamig Spring, Concepcion Production Well, and Central Production Well
(4) Brgy. San Juan, Brgy. Sta. Filomena and Brgy. San Crispin supplied by Malabanban
Spring, Cabunsod Spring, Malamig Spring, Concepcion Production Well.
(5) Brgy. Sta. Maria Magdalena, Brgy. San Marcos, and Brgy. San Mateo supplied by San
Marcos Production Well 1 and 2, San Mateo Production Well.
(6) Brgy. San Cristobal, Brgy. Sta. Elena, Brgy. Sto. Nino, Brgy. San Ignacio, Maharlika
Highway from Brgy San Antonio 2 to Brgy. San Nicolas, Brgy. Sta. Ana, Brgy. Sta. Cruz
(Putol), Brgy. San Joaquin supplied Balanga Spring.
(7) Brgy. San Gabriel, Brgy. San Miguel, Brgy. San Bartolome, Brgy. San Gregorio,
Farconville Subdivision, Manhattan Subdivision supplied by Bulk Water.
24
(8) Part of Horseshoe includingBrgy. Dolores, Brgy. San Pedro, supplied byMalabanban
Spring, Cabunsod Spring, Malamig Spring, Concepcion Production Well and San
Pedro Production Well.
Catchment:Malabanban Watershed
Legal Basis : Proclaimed as a watershed area in 1999 by then Pres. Joseph Estrada
Climate: Dry from January to April, the latter is usually the driest month;
wet from May to December
Soil: Belongs to the Lipa loam soil series. No erosion is apparent . It should be noted however
that a large portion estimated about 100 hectares is rocky with no conspicuous availability
of soil.
25
Tree Species Found: Antipolo, Balete, Kakawate, Tibig, Piling-liitan, Galamay-amo, Igio, Batino
Projects : Construction of a 5-kilometer cement foot rails that would ascend and go around
the top rocky plateau area started in 2007. By the end of 2010 more than 4000 stepshave been
laid. The foot rails now connect Malabanban and Cabunsod Springs and go around the rocky
plateau at the highest elevation
26
Geologic Features:
Consists of relatively recent basalt lava flows.Very thin soil.Highly fractured rock surface.
Relatively high rainfall and accepts considerable recharge . Malabanban Watershed is the major
recharge area of 7 of the 8 springs that supply water to the City.
V. FRAMEWORK OF SPCWD-WSP
In November 2009 San Pablo City Water District (SPCWD) made a commitment to develop a Water
Safety Plan (WSP) in accordance with the World Health Organization (WHO) Guidelines for Drinking
Water Quality 2007. The WSP would cover all systems and operations.
The SPCWD WSP was developed in collaboration with the Department of Health (DOH) and WHO as a
case study and pilot WSP for Water Districts. The plan covers the water sources (including the
watershed), surface water and groundwater, conveyance system, water treatment, pumps, reservoirs,
and distribution network.
The SPCWD WSP details how SPCWD ensures that safe drinking water is available to its
customers at all times through sound water supply practices. The WSP is used to help SPCWD structure
the following activities:
Preventing contamination of the source of raw water
Ensuring that the desired water quality is met at all times and at every stage of the water
district operation
Developing programs to immediately respond to contamination scenarios.
Operating treatment systems to provide safe quality water for the consuming public
Preventing re-contamination of water during distribution
Monitoring water quality to meet health-based standards set by DOH
Anticipating events that may impair the quality of water and disrupt operations.
Developing programs that will prevent the occurrence or negate the effects of such events
Properly recording and documenting procedures and outcomes.
Conducting regular reviews and audits of the plan.
Updating and improving the plan continuously
Identifying personnel responsible for undertaking the above enumerated tasks.
WSP Framework
Development of WSP
The formulation of the WSP consists of the following activities:
Documentation of an organizational commitment.
Organization of a WSP team.
Creation of a system description of all the operations of SPCWD.
Development of process flow diagrams for the catchments, surface water, ground water,
treatment plants and distribution networks.
The assessment of risks to drinking water quality.
The development of control measures to maintain risks under control.
The development of a verification and surveillance schedule.
Setting out the technical basis for the plan through the development of a validation schedule.
Documenting the Supporting Programs that are required to support the effective operation of
the control measures.
Developing documents and record-keeping systems to support the WSP
28
Water Quality Specification
San Pablo City Water District provides potable water which is extracted from springs and
deepwells or purchased from a bulk water supplier. Supply delivered to concessionaires meet
water quality standards set by the Department of Health (DOH) and Local Water Utilities
Administration (LWUA). The water quality targets are based on the Philippine National
Standards for Drinking Water 2007. Some quality parameters such as for iron and manganese
are even set higher than the National Standards. Disinfection, filtration and neutralization
chemicals are procured from approved chemical manufacturers. Quality agreements are in
place in relation to treatment chemicals received from manufacturers and water received from
bulk water supplier.
The water supplied is intended for general consumption by ingestion. It is also used for
bathing, laundry, washing utensils and other cleaning purposes. Intended users of water are the
general public, commerce and industries.
29
12. Manganese - 0.40 mg/L
13. Benzene - 0.01 mg/L
C. Radiological
Acceptable limit
a. Bromoform 0.1
b. Dibromochloromethane 0.1
c. Bromodichloromethane 0.06
d. Chloroform 0.2
30
ORGANIZATION/
NAME JOB TITLE ROLE in WSP CONTACT NUMBER
DIVISION
31
VI. Hazard Identification & Risk Assessment
Catchment
32
Wildlife Microbial Securing sources areas
contamination by building perimeter 4 1 4
fences
Recreational use Physical degradation Restricting and
regulating access to 2 3 6
catchments
Competing water uses Physical Raw water storage
3 1 3
(Sufciency)
Raw water storage Microbial Continous monitoring
(Algal blooms and and cleaning of
toxins stratication) storage 5 1 5
facilities/collection
boxes
Except for Balanga Spring which is located at the lower geographic zone of San Pablo
City, the rest of the spring sources utilized by SPCWD are located within or in very close
proximity to the proclaimed watershed area. Further it has already been mentioned that
SPCWD also utilizes production wells. The locations of these wells, except for Sto. Angel
Production Well, are of considerable distance to Malabanban Watershed. In relation to this a
separate table on Hazzard Identification and Risk Assessment is added for Production Well
Sources.
33
Treatment
Hazardous event Hazard Control measure Severity Likelihood
(Cause of (contamination (to prevent or remove (1 to 5) (1 to 5) Risk
Contamination) concern) contamination) (1 to 25)
34
Distribution
Hazardous event Hazard Control measure Severity Likelihood
(Cause of (contamination (to prevent or remove (1 to 5) (1 to 5) Risk
Contamination) concern) contamination) (1 to 25)
Immediate repair
of pipe leakages
Intrusion of
Physical Relocation of pipes 3 3 9
contaminants due to pipe away from the
leakages along canal
the open canals
Resi
Flushing
Microbial 5 3 15
Residual Testing
Immediate repair
of pipe leakages
Relocation of pipes
away from the
canal
Physical 4 3 12
Intrusion of
contaminants due to pipe Constant
leakages along monitoring of pipes
the covered canals through leak
detection
Flushing
Microbial 5 3 15
Residual Testing
Immediate repair
of pipe leakages
Physical
Relocation of pipes 4 2 8
Intrusion of
away from the
contaminants due to pipe
septic tank
leakages near septic tank
Flushing
Microbial 5 2 10
Residual Testing
35
Close supervision
of the projects
Hired skilled
Physical 2 2 4
workers
Intrusion of
contaminants due to
Strict adherence to
poor workmanship in
company policy
pipe laying
Flushing
Microbial Residual Testing 4 2 8
Immediate repair
of pipe leakages
Physical 4 1 4
Intrusion of
Rehabilitation of
contaminants due to
deteriorated pipes
leakages of deteriorated
pipes
Flushing
Microbial 5 1 5
Residual testing
Strict adherence to
company policy
Follow standard
Physical specifications of 3 1 3
Intrusion of materials
contaminants due to Close monitoring of
poor quality of materials materials
being used
Flushing
Microbial Residual Testing 4 1 4
Immediate repair
of reported leaks
Intrusion of
contaminants due to due Close coordination
Physical of with other 3 2 6
to leakages accidentally
damaged by other government
agencies/contractors agencies/
Contractors
Microbial 5 2 10
36
Flushing
Residual Testing
Avoid provision of
stub- outs
Secure protection
for exposed pipes
Flushing
Microbial Residual Testing 4 2 8
Inadequate pressure /
Low pressure in Physical Regular monitoring 3 2 6
distribution lines of pressure
37
poor hygienic practices practices
during repair works
Residual testing
Microbial 4 1 4
Flushing
Residual testing
Microbial 4 2 8
Flushing
Intrusion of
contaminants due to Proper supervision
inter- connection during inter-
Physical connection 3 2 6
Proper supervision
during laying of
pipes at
subdivisions
Intrusion of
Physical 3 1 3
contaminants due to Follow proper
poor quality of materials procedure on
used in turn- over of acceptance of
subdivisions turned- over
subdivisions
Residual testing
Chemical Flushing 4 1 4
38
Consumer Premises
Hazardous event Hazard (contamination Control measure Severity Likelihood
(Cause of concern) (to prevent or remove (1 to 5) (1 to 5) Risk
Contamination) contamination) (1 to 25)
Advice consumer to
Newly installed check materials to be
substandard/ Physical installed
corroded GI pipes Chemical 2 2 4
which causes Iron Use water frequently
contamination to flush contaminants
39
Ranking Probability / Frequency Consequence / Severity Likelihood
5 Almost Certain Catastrophic- Potentially lethal to a large Once per day
population, likely to have also very
significant morbidity
Risk rating of ten (10) and above are given validated controls or mitigation measures while risk
rating below ten (10) are documented and kept under review in future Water Safety Plan
actions.
40
VII. IDENTIFICATION OF STAKEHOLDERS
In order for the Water Safety Plan to attain its objectives, all stakeholders must be
identified and consequently informed of their responsibility and participation in it. Listed below
are the identified stakeholders from catchment to consumer premises:
Catchment / Sources
1. National Water Resources Board (NWRB)
2. Department of Environment and Natural Resources (DENR)
3. Laguna Lake Development Authority (LLDA)
4. Local Water Utilities Administration (LWUA)
5. Department of Health (DOH)
6. Department of Agriculture (DA)
7. Local Government Unit
8. Local Farmers
9. Informal Settlers
10. Utility Companies
11. All End Users of Groundwater Water including SPCWD Concessionaires
Treatment
1. Department of Health (DOH)
2. Chemical and Equipment Suppliers
3. Power and Communication Utilities
4. End Users of Treated Water
Distribution
1. Department of Public Works and Highways (DPWH)
2. Local Government Units
3. City Engineering Office
4. Utility Companies
5. Contractors
6. Suppliers
7. End Users of Piped Water
Consumer Premises
1. City Engineering Office
2. Department of Health (DOH)
3. Suppliers
4. Households
41
VIII. IDENTIFICATION OF CONTROL MEASURES AND VALIDATION
CATCHMENT
Monitoring
Control Corrective
Critical Limit
Measures Action
Where How Frequency Who
Ocular Strictly
Intrusion of Catchment Inspection EPD Implement
Water Utility Arsenic and Weekly Personnel Schedule of
Control of other toxins Ground Rigid Lab Inspection and
Watershed from geologic Water - Surveillance Personnel Surveillance
Area activity Recharge
Area Political Occasional Board & Effective Com
Lobbying Mngmt Plan
Any contamination from geologic or agricultural activity to the ground water recharge
area can significantly degrade the quality of raw water, thus these activities should be closely
monitored and restricted.
42
Treatment
Monitoring
Control Corrective
Critical Limit
Measures Action
Where How Frequency Who
Residual Chlorine
must be 0.5mg/L
Strict Disinfection By- Eliminate organic
Accredited
Compliance to Product Distribution matter from water
THM analysis Yearly Lab
Chlorine Trihalomethane lines before
Analyst
dosage (THM) chlorination
within acceptable
limit
Increase
Adjust Sodium
concentration
Source pH As need Tenders Carbonate feed
of Sodium pH- 6.5 to 8.5
/Distribution monitoring arises Chemist rate/
Carbonate to
concentration
raise pH
Training and
Trained Staff
Effective/ Physical/ Researches
and Tenders
Efficient Source Chemical Always Purchase
Validated Chemist
Treatment Micro Tests materials of high
Process
quality
Chlorine gas-
Strict
99.9%
Purchasing Tenders
Chlorine Purchasing Purchase materials
Policy and Quality Chemist
granules-70% Office Always and chemicals of
Procedures for testing Purchasing
High quality Mn Storeroom high quality
chemicals & Officer
greensand and
materials
soda ash
43
Distribution
Monitoring
Corrective
Control
Critical Limit Where How Frequency Who Action
Measures
Regular
monitoring and Leak
As needed
maintenance Sign of leaks Detection Immediate repair /
of pipelines replacement of
through leak and Distribution Operation reported leaks and
detection and Lines Division leak detection on
reports from Pipe undetected origin
individual deterioration Ocular of leaks
As needed
concessioners Inspection
and employees
Close
coordination Distribution Personnel
No sign of leaks As needed
with other pipelines Assigned
agencies
44
IX. VERIFICATION
Catchment
Organization/
Verification of Department to
Location Type of Activity Frequency
Activity Undertake
Activity
1.Water Quality
A. Microbiologic Sources Total & Fecal Coliform Test 15-20 samples Lab Personnel
al per week
5. Chlorine Solution Sources Water Quality Testing Every 3 days Source Tender
Preparation
45
Treatment
Organization/
Verification of Department to
Location Type of Activity Frequency
Activity Undertake
Activity
1. Water Quality
Consumers Monthly- 25
Taps samples
xx x x x x
46
Distribution
Organization /
Verification of Location of Frequency Department
Type of Activity
Activity Activity of Activity will Undertake
Activity
Consumers
1. Water Quality Taps (regular
Water Quality Testing Monthly SPCWD Lab
Monitoring sampling
Microbial point)
Consumers
Taps (regular
2. Residual Testing Water Quality Testing Daily SPCWD Lab
sampling
point)
3. Field Activities
Commercial
a. Illegal Connection
Along Anytime Division /
Distribution there is any Operation
Constant Monitoring
Network field activity Division
b. Plugging of Illegal
Connection
a. Leak Detection
Operation
Along Anytime
Division / Repair
Distribution Constant Monitoring there is any
& Maintenance
d. Main Line Leak Network field activity
Section
Repair
xx x x
x x
Distribution
Anytime
g. Blow Off/Flushing Pipelines of Constant Monitoring Production
there is any
Specified Division
field activity
Location
47
Action Center /
4. CUSTOMER Action Center Monitoring of Complaints Daily
Maintenance /
SATISFACTION Office
Production /
SURVEY
Planning
All pumping
6. REGULATORY stations
COMPLIANCE including Constant Monitoring Micro LGU/DOH
selected monthly
consumer Phy/Chem
taps
Consumer Premises
Organization/
Verification of Department to
Location Type of Activity Frequency
Activity undertake
Activity
or more if
there are
complaints
48
X. VALIDATION
Catchment
Treatment
Distribution
1. Water Quality
Philippine National Standards for
- Microbial Regulatory Requirement
Drinking Water 2007
- Residual testing
49
768 Section 31)
6. Customer Satisfaction Service Proper training & experience Decision is based on accumulated
(Complaints/Satisfaction of staff in accommodating and knowledge, experience,
Assessment) interpreting customer monitoring results and SPCWD
complaints and satisfaction judgment/policy.
survey
Primary among the improvement plans in ensuring water safety is the upgrading of
SPCWD Laboratory for additional capacity and DOH Accreditation. Relevant to this are (1) hiring
of laboratory personnel (2) construction of a new laboratory building and (3) purchase of new
equipment. Please see table below:
50
LABORATORY PROCUREMENT PLAN
1. PERSONNEL
2. LABORATORY BUILDING
3. LABORATORY EQUIPMENT
a. Bacteriological Analysis
1 Bacterial Count
iv. Colony Counter
1 Media Preparation
v. Magnetic Stirrer
1 Media Preservation
vi. Refrigerator
1 Media Sterilization
vii. Autoclave
51
Analysis
1 Chemical Weighing
iii. Analytical Balance
1 TDS Determination
iv. Total Dissolved Solids Meter
1 Color Comparison
v. Color Analyzer
1 For Drying
ix. Digital Oven
d. Miscellaneous
i. Laboratory Furnitures 1
v. BooksStandard Methods 1
One of the goals of San Pablo City Water District is to reduce its non-revenue water. In order
to do this it plans to divide the supply area into four (4) distribution zones which would require the
52
installation of flow meters, valves and other appurtenances. Critical to this also is the replacement of
old pipelines specially the remaining asbestos cement pipes in the distribution network. In
accomplishing this SPCWD would also ensure the safety of its supply as it would significantly reduce
the chance of contamination through pipe leakages and breakages. Further it would eradicate illegal
connections which are likewise potential causes of contamination. Dividing the supply area into four
(4) zones would also make it easier for the water district to implement corrective measures without
compromising the entire system in case of emergencies.
Installation of Valves
53
SYSTEM FLOW DIAGRAMS
DESCRIPTION LEGEND
Storage
Process Step
Valve
Chemical Process
Monitoring
Consumer
Transport Step
Connector
54
Flow Diagram One:
Ground Water - Spring with Pumps
(Malaunod Spring, Balanga Spring and Lumbo Spring)
55
FLOW CHART FOR PUMP & MOTOR PULL-OUT & INSTALLATION ON PRODUCTION WELL
START
Are
Pump/Motor Plant Technician
riser pipes in N Maintenance Men
good
O
condition?
YE 56
S
Are Pipes
& Pump
Motor in N
good O
condition? Replace/Repair Plant Technician
Riser Pipes, Pump Maintenance Men
YE & Motor
S
Splice Use of device Plant Technician
Pump/Motor testing.
Check
Reinstall Pump & Use of boom Plant Technician
Motor truck and piping Maintenance Men
tools
In sewer or canal Pump Tender
Flushing
Maintenance Men
YE
S Gas / Pump Tender
Introduce
Disinfection Powder Chlorine
N Is
O there a According to PNSDW Pump Tender
residual
chlorine?
YE
Inject toSline Pump Tender
Clean-up Maintenance
demobilized
57
Accomplishment List materials, equipment / Supervisor
Report manpower time use
FLOW CHART : MAINTENANCE OF STRUCTURE
START
58
Mainline / Service Line Leak Repair
START
Is any
equipment N Concrete Cutter, Compressor, Repair & Maintenance
O A Jackhammer, Welding Machine Team Leader /
needed for
repair? Foreman
YE B
S Repair & Maintenance
Borrow equipment
Team Leader /
Foreman
59
Is
equipment N B Motorpool Crew
available? O
YE
A S Repair & Maintenance
Conduct Repair Crew
Repair in
good N
O A
condition?
YE
S Nature of work Repair & Maintenance
Accomplish Job Materials use Team Leader /
Order Form Equipment Foreman
Manpower
Date
Return to Clerk Time start
Clerk Processor B
Processor B Time finish
END
60
Restoration: Asphalt
Prepared by: Checked by:
DIVISION PROCEDURE PAGE
Restoration :
Operation REV Asphalt Approved by: Noted by:
DATE
Division NO.
OBJECTIVE
Is any
equipment N Restoration Team
needed for A Compactor Leader / Foreman
O
restoration?
YE B
S Restoration Team
Borrow equipment Leader / Foreman
Is
equipment
N B Motorpool Crew
available?
O
61
YES
A Restoration Crew
Conduct Restoration
Restoratio
n in good
condition? N
O A
YE Nature of work
S Materials use Restoration
Accomplish Job Equipment Team Leader /
Order Form for Manpower Foreman
Restoration Date
Time start
Time finish Clerk Processor B
Return to Clerk
Processor B
Clerk Processor B
Receive Accomplish
Job
Order Form
Clerk Processor B
Retain original copy of
Job Order to Clerk
Processor B for filing
END
62
Tapping New Service Connection
Prepared by: Checked by:
DIVISION PROCEDURE Tapping New PAGE
Service
Operation REV Approved by: Noted by:
Connection DATE
Division NO.
OBJECTIVE
Tapping Team
Request Materials Leader /
Foreman
Is any
equipment N Concrete Tapping Team
needed for O A Cutter, Leader / Foreman
restoration? Compressor,
Jackhammer,
Welding
YE B Machine
S
Tapping Team
Borrow equipment Leader / Foreman
Is Motorpool Crew
equipment
available? N B
O 63
YE
A
S Tapping Crew
Conduct Tapping
Tapping in
good N
O A
condition?
YE
S Nature of work Tapping Team
Accomplish Tapping
Materials use Leader /
Job
Equipment Foreman
Order Form
Manpower
Date Tapping Team
Issued to Clerk
Time start Leader /
Processor B
Time finish Foreman
Issued Accomplished
Tapping Job Order to Clerk Processor B
Meter Shop
Issue Accomplished
Tapping Job Order to Water Maintenance
Commercial Division B
END 64
Change Meter
Prepared by: Checked by:
DIVISION PROCEDURE PAGE
Change
Operation REV Meter Approved by: Noted by:
DATE
Division NO.
OBJECTIVE
Job Orders
Receive Approved Clerk Processor B
coming from
Change Meter Job Orders Commercial
Division
Prepare Materials Clerk Processor B
Requisition Slip
Change Meter
Request Materials Team Leader /
Foreman
A
Conduct Change Meter Change Meter Crew
Change
Meter in N
good O A
condition?
Nature of work
YE Materials use Change Meter
S Equipment Team Leader /
Accomplish Change Manpower Foreman
Meter Job Order Form Date
Time start 65
Time finish
Return Change Meter Job
Order Form & Replaced Change Meter
Old Water Meter to Team Leader /
Meter Shop Section Foreman
Receive Accomplished
Water Maintenance
Change Meter Job Order
B
& Replaced Old Water
Meter
Issue Change
Log Accomplished Water Maintenance
Meter Job Order to
Change Meter Job Order B
Commercial
Division
All Replaced Old Water
Meter will Undergo for Water Maintenance
Verification Testing B
Is the replaced
old water meter
pass the
N Water Maintenance
O END
verification B
testing?
YE
S
Cleaning the Replaced Water Maintenance
Old Water Meter C
END 66
Restoration: Concrete
Prepared by: Checked by:
DIVISION PROCEDURE PAGE
Restoration:
Operation REV Concrete Approved by: Noted by:
DATE
Division NO.
OBJECTIVE
Is any
equipment N Restoration Team
needed for A Concrete Cutter, Leader / Foreman
O
restoration? Compressor,
Jackhammer,
Welding
Machine
YE B
S Restoration Team
Borrow equipment Leader / Foreman
Is
equipment N B Motorpool Crew
available? O
67
YES
A
Conduct Restoration Restoration Crew
Restoratio
n in good N
O A
condition?
YE
S Nature of work
Accomplish Job Materials use Restoration
Order Form for Equipment Team Leader /
Restoration Manpower Foreman
Date
Time start
Return to Clerk
Time finish Clerk Processor B
Processor B
END
68
Disconnection of Water Meter
Prepared by: Checked by:
DIVISION PROCEDURE Disconnection PAGE
of Water
Operation REV Approved by: Noted by:
Meter DATE
Division NO.
OBJECTIVE
Is it requested
YE by the owner N
S to disconnect
water meter?
O
Sending Notice of
Is it permanent
Disconnection
N disconnection? YE
O S For Disconnection
69
Issue Job Order to Team Division
Leader / Foreman Manager C
Operation
Division
Disconnectio
Conduct Site Inspection to n Team
Determine Location of Tapping Leader /
Point Foreman
YE B
S Disconnectio
Borrow equipment n Team
Leader /
Foreman
Is
equipment N B Motorpool
available? O Crew
YE
S
A Disconnection
Conduct Restoration Crew
Restoratio
N
n in good A
O
condition?
Is the
disconnected
YE water meter pass N
S the verification O
testing?
71
Testing &
Water Maintenance B
Calibration of
Disconnected
Water Meter
END
Is the
N meter stub YE
O still S
existing?
Customer
Assessment of Materials Service
Assistant A
Processing & Approval Processing & Approval Customer
of Accounts and of Accounts and Service
Charges for Payment Charges for Payment Assistant C 72
Purposes Purposes
Customer
Prepare Job Order Prepare Job Order Service
Assistant
ReconnectionCTeam
Receive Approved Conduct Reconnection Job Orders coming Commercial Division
Reconnection Job from Commercial
Division
Orders
Prepare Materials Clerk Processor B
Requisition Slip
Concrete Cutter,
Compressor,
Is any Jackhammer,
equipment Welding
N
needed for A Machine
O
repair?
Reconnection
YE B Team Leader /
S Foreman
Borrow equipment
Motorpool
Is Crew
equipment N B
available? O
A Reconnection Crew
Conduct Reconnection
YE
S
Reconnectio
N A
n in good 73
O
condition?
YES Nature of work Reconnection
Materials use Team Leader /
Accomplish
Equipment Foreman
Reconnection Job Order
Form Manpower
Date
Time start Reconnection
Issue to Clerk Processor Team Leader /
Time finish
B Foreman
Issue Accomplish
Reconnection Job Order Clerk Processor B
to Meter Shop Section
Water Maintenance B
Receive Accomplish
Reconnection Job Order
Log Accomplish Reconnection Team
Reconnection Job Order
END
74
Relocation of Water Meter
Prepared by: Checked by:
DIVISION PROCEDURE PAGE
Relocation of
Operation REV Water Meter Approved by: Noted by:
DATE
Division NO.
OBJECTIVE
Is it requested
N for YE
O relocation? S
Customer
Conduct Inspection Conduct Inspection Service
Assistant A
Customer
Assessment of Materials Assessment of Materials Service
Assistant A
Payment for Relocation Senior Cashier
Customer
Prepare Job Order Service
Assistant C
Division Manager C
Approved Relocation Report Commercial Division
Customer
Log Relocation report Service
Assistant C
Job Orders coming
Receive Approved from Commercial Clerk Processor
Relocation Job Orders Division B
75
Issue Job Order to Relocation Division Manager C
Team Leader / Foreman Operation Division
Relocation Team
Request of Materials Leader / Foreman
A
Conduct Relocation Relocation Crew
Relocation
N
in good A
O
condition?
YE
S Nature of work
Accomplish Relocation Relocation Team
Materials use
Job Order Form Leader / Foreman
Equipment
Manpower
Date
Forward Accomplished Time start
Relocation report to Time finish Clerk Processor B
Commercial division
END
76
Change Meter
Prepared by: Checked by:
DIVISION PROCEDURE PAGE
Change Meter
Operation REV Approved by: Noted by:
DATE
Division NO.
OBJECTIVE
Meter in
YE N
good
S O
condition?
Customer
Conduct Inspection Service
Assistant A
Customer
Accomplish Verification
Service
Form
Assistant C
Payment for Accidentally or Intentionally Senior Cashier
Damage Water Meter
Customer
Prepare Job Order Service
Assistant C
Division Manager C
Approved Change Meter Commercial Division
Report
Log Change Meter
Report
Job Orders coming Clerk Processor
Receive Approved Change from Commercial B
Meter Job Orders Division
A
Change Meter Crew
Conduct Change Meter
Change Meter
in good N
A
condition? O
YE
Nature of work
AccomplishSChange Materials use
Change Meter Team
Meter Job Order Form Leader / Foreman
Equipment
Manpower
Date
Return Change Meter Job Order Time start Change Meter Team
Time finish Leader / Foreman
Form & Replaced Old Water
Meter
Is the replaced
old water meter
YE pass the
N
S verification O
testing?
Name of Concessionaire
Updating Updating Address
Water Meter Water Meter Account Number Water Maintenance B
Accuracy Result
History History Findings
Record Record Pull Out Reading
78
Issue Accomplished Job Water Maintenance B
Order to Commercial
Division
Cleaning the
Replaced Water Maintenance C
Old Water
Meter
Testing &
Water Maintenance B
Calibration
of Replaced
Old Water
Meter
END
79
Tapping New Service Connection
Prepared by: Checked by:
DIVISION PROCEDURE Tapping New PAGE
Service
Operation REV Approved by: Noted by:
Connection DATE
Division NO.
OBJECTIVE
Customer
Log Application Form Service
Assistant B
Customer
Conduct Field Service
Inspection Assistant A
Senior Customer
Conduct Interview & Service Officer
Orientation
Clerk Processor
Log Application Form
B
Clerk Processor 80
B
Job Orders coming from
Receive Approved Tapping Job OGM.
Orders
Tapping Team
Request of Materials Leader / Foreman
YE B
S
Tapping Team
Borrow equipment
Leader /
Foreman
Is
equipment N B Motorpool
available? O Crew
YE
A S
Conduct Tapping Tapping Crew
Tapping in
N
good A
O
condition?
81
YES Nature of work
Materials use
Accomplish Tapping Tapping Team
Equipment
Job Manpower Leader / Foreman
Order Form Date
Time start
Time finish
Tapping Team
Issue to Clerk Processor Leader / Foreman
B
Log Accomplish Clerk Processor B
Tapping Job Order
Receive Accomplish
Water Maintenance B
Tapping Job Order
END
82
INSTALLATION OF SMALL DISTRIBUTION LINE FOR WORK ORDER / SPECIAL PROJECTS
Routing Slip from OGM to EPD Preparation of Routing Slip Office of the General Manager
Bidding BAC
Purchase of Materials
Process
Routing Slip from OGM to EPD Preparation of Routing Slip Office of the General Manager
84