SERVICEMAXXUSERSGUIDE

Table of Contents
Basic Functionality .................................................................... 1
I. Getting Connected ....................................................................... 1

A. Interface Device Selection................................................................. 1

II. Parameters ................................................................................. 3

A. View All Parameters .......................................................................... 4

B. Search Parameters by group ............................................................ 5

C. Search Parameters by keyword(s) .................................................... 6

D. Change One dealer or customer programmable Parameter ............ 9

E. Change Multiple dealer or customer programmable Parameters ... 12

F. Undo Parameter changes before they are programmed ................. 16

G. How to change the Customer password ......................................... 16

III. Signals ..................................................................................... 18

A. View All Signals ............................................................................... 18

B. Search Signals by Keyword ............................................................ 19

C. Navigating the Signals Tab ............................................................. 19

IV. Diagnostic trouble codes ......................................................... 21

A. View All diagnostic trouble codes .................................................... 21

B. clear inactive Engine diagnostic trouble codes ............................... 22

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BASICFUNCTIONALITY

I.GETTINGCONNECTED
THISSECTIONDESCRIBESHOWTOSELECTTHECORRECTSETTINGFORTH E
INTERFACEDEVICE.

A. INTERFACEDEVICESELECTION

1. ConnecttotheVehicle.

2. LaunchServiceMaxx.

3. GotoToolsSelectComLink.

4. Selectthecable/interfacedevicethatyouareusing.

a. IC3COM

i. InternationalEZTechIC3COMIC3S32,COM1

1. J1708All preMaxxForce (pre2007) electronic

engines.

2. J1939AllMaxxForceengine(2007present).

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b. IC4COM

i. IC4InterfaceDeviceCOM1Port

1. J1708All preMaxxForce (pre2007) electronic

engines.

2. J1939AllMaxxForceengine(2007present).

c. IC4USB

i. IC4InterfaceDeviceUSBPort

1. J1708All preMaxxForce (pre2007) electronic

engines.

2. J1939AllMaxxForceengine(2007present).

d. NAVCoM

i. MovimentoMovimentoPuma,USB0

1. J1708All preMaxxForce (pre2007) electronic

engines.

2. J1939AllMaxxForceengine(2007present).

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e. NexiqUSBLink

i. NexiqTechnologiesUSBLinkUSBLink

1. J1708All preMaxxForce (pre2007) electronic

engines.

2. J1939AllMaxxForceengine(2007present).

f. DPA4+

i. DGDearbornGroupDGDPA4/4PlusUSB

1. J1708All preMaxxForce (pre2007) electronic

engines.

2. J1939AllMaxxForceengine(2007present).

5. ServiceMaxxwilldeterminewhichengineyouareconnectedandbring
upthedataforthatengine.

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II.PARAMETERS

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THISSECTIONDESCRIBESHOWTOVIEWALLPARAMETERS,SEARCH
PARAMETERSBYGROUP,SEARCHPARAMETERSBYNAME,ANDCHANGE
DEALERPROGRAMMABLEPARAMETERS.

A. VIEWALLPARAMETERS

1. Connecttothevehicle.

2. LaunchServiceMaxx.

3. GototheParameterstab.

4. UncheckOnlyShowWatchedtoviewallparameters.

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B. SEARCHPARAMETERSBYGROUP

1. Connecttothevehicle.

2. LaunchServiceMaxx.

3. GototheParameterstab.

4. UncheckOnlyShowWatchedtoviewallparameters.

5. Clickthefiltericon( )nexttotheIDcolumn.

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6. HighlightthegroupandpressOK.

7. Theparametersinthatgroupwillbebroughttothetopofthelist.

1. Clearthesearch.

a. Clickthefiltericon( )andpressthe button.

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C. SEARCHPARAMETERSBYKEYWORD(S)

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2. Connecttothevehicle.

3. LaunchServiceMaxx.

4. GototheParameterstab.

5. UncheckOnlyShowWatchedtoviewallparameters.

6. Clickthefiltericon( )nexttotheIDcolumn.

7. Typethekeyword(s)intheboxlabeledEntersearchwordsandpress
OK.

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8. Theparameterswiththekeyword(s)willbebroughttothetopofthe
list.

9. Clearthesearch.

a. Clickthefiltericon( )andpressthe button.

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D. CHANGEONEDEALERORCUSTOMERPROGRAMMABLE
PARAMETER

1. Connecttothevehicle.

2. LaunchServiceMaxx.

3. GototheParameterstab.

4. UncheckOnlyShowWatchedtoviewallparameters.

5. Searchfortheparameterbygroup,keyword,orscrollthroughthelist
(seesectionIIBorIIC).

6. Changethevalueoftheparameter.

a. Therearethreetypesofprogrammableparameters.

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i. Checkbox

1. Click the box to check or uncheck the value for

theparameter.

a. A check in the checkbox means the

parameterisenabledoron.

b. No check in the checkbox means the

parameterisdisabledoroff.

ii. Dropdown

1. Clickinthevaluefieldoftheparameterthatyou
wanttochange.

2. Select the desired value for the parameter by

placingthepointerovertheiconandclickingthe
leftmouseortouchpadbutton.

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3. Press the Enter key on the keyboard and the

valuewillchangeinthevaluewindow.

iii. NumericalValue

1. Clickinthevaluefieldfortheparameter.

2. Typethedesiredvalueforthatparameter.

3. PresstheEnterkeyonthekeyboard.

b. NonDealerorCustomerProgrammableParameters

i. Willnotlettheuserchangethevalueoftheparameter.

ii. WillbegrayedoutinfutureversionsofServiceMaxxto
makeiteasiertodistinguishbetweenthetwo.

7. ClicktheProgramEnginebutton

8. PressYes.

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a. ServiceMaxx will attempt to use the default passwords. If the

default password doesnt work it will ask for the customer
password.

b. TypethecustomerpasswordinthefieldprovidedandpressOK.

9. PressOK.

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E. CHANGEMULTIPLEDEALERORCUSTOMERPROGRAMMABLE
PARAMETERS

1. Connecttothevehicle.

2. LaunchServiceMaxx.

3. GototheParameterstab.

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4. UncheckOnlyShowWatchedtoviewallparameters.

5. Searchfortheparameterbygroup,keyword,orscrollthroughthelist.

6. Changethevalueoftheparameter.

a. Therearethreetypesofprogrammableparameters.

i. Checkbox

1. Click the box to check or uncheck the value for

theparameter.

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a. A check in the checkbox means the

parameterisenabledoron.

b. No check in the checkbox means the

parameterisdisabledoroff.

ii. Dropdown

1. Clickinthevaluefieldoftheparameterthatyou
wanttochange.

2. Select the desired value for the parameter by

placingthepointerovertheiconandclickingthe
leftmouseortouchpadbutton.

3. Press the Enter key on the keyboard and the

valuewillchangeinthevaluewindow.

iii. NumericalValue

1. Clickinthevaluefieldfortheparameter.

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2. Typethedesiredvalueforthatparameter.

3. PresstheEnterkeyonthekeyboard.

b. NonDealerorCustomerProgrammableParameters

i. Willnotlettheuserchangethevalueoftheparameter.

ii. WillbegrayedoutinfutureversionsofServiceMaxxto
makeiteasiertodistinguishbetweenthetwo.

7. Repeatstep6fortherestoftheparametersthatneedtobechanged.

8. ClicktheProgramEnginebutton

9. PressYes.

a. ServiceMaxx will attempt to use the default passwords. If the

default password doesnt work it will ask for the customer
password.

b. TypethecustomerpasswordinthefieldprovidedandpressOK.

10. PressOK.

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F. UNDOPARAMETERCHANGESBEFORETHEYAREPROGRAMMED

1. UndoAllChanges

a. PresstheUndoAllChangesbuttontoundoallchangesmade
totheprogrammableparameters.

2. Undo

a. PresstheUndobuttontoundothechangeforoneparameter.

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G. HOWTOCHANGETHECUSTOMERPASSWORD

1. Connecttothevehicle.

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2. LaunchServiceMaxx.

3. GototheParameterstab.

4. UncheckOnlyShowWatchedtoviewallparameters.

5. Searchfortheparameter87002CustomerPassword.

6. Changethevalueoftheparameter.

a. LeftclickintheValuefield.

b. Typethenewpassword.

c. PresstheEnterkey.

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7. ClicktheProgramEnginebutton.

8. ClickYes.

9. EnterthecurrentcustomerpasswordandclickOK(ifprompted).

10. ClickOK.

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III.SIGNALS
THISSECTIONSDESCRIBESHOWTOVIEWALLSIGNALS,SEARCHTHESIGNALS
BYKEYWORD,ANDNAVIGATETHESIGNALSTAB.

A. VIEWALLSIGNALS

1. Connecttothevehicle.

2. LaunchServiceMaxx.

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3. GototheSignalstab.

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B. SEARCHSIGNALSBYKEYWORD

1. Connecttothevehicle.

2. LaunchServiceMaxx.

3. GototheSignalstab.

4. ClickthefiltericonnexttotheIDcolumn.

5. Typethesearchword(s)inthetextbox.

6. ClickOK.

7. Thesignalsthatmatchthesearchcriteriawillbemovedtothetopof
thelist.

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C. NAVIGATINGTHESIGNALSTAB

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1. Connecttothevehicle.

2. LaunchServiceMaxx.

3. GototheSignalstab.

4. Eachsignalstabisbrokenupintofoursections.

a. Toshoweachsectionthemousepointermustbepositioned
overthetoporbottomedgeofthesignalswindow.

b. Leftclickwhentheup/downarrowisvisible.

c. Dragtheedgeofthewindowupordowntomakeeachsection
visible.

i. The Setup and Controls Section contains the Trigger

Setup button, Trigger Armed checkbox, Recording On
radial button, Recording Off radial button, Only Show
Watchedcheckbox,andtheClearStatisticsbutton.

1. TriggerSetupwillbediscussedintheTrigger
Setupsection(IIIG).

2. Trigger Armed check the Trigger Armed

checkboxtoturnonorarmthetrigger.

3. Recording On starts the recording process for

justthedataintheSignalstab.

4. RecordingOffendstherecordingprocess.The
file is automatically saved to the desktop in a
foldercalledSnapshots.

5. Only Show Watched limits the signals

displayed.Onlythesignalsthathaveacheckin
theWatchedcheckboxintheSignalsSectionwill
bedisplayedinthelist.

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6. ClearStatisticsthisbuttonresetsthedata.

ii. TheGraphSection.

1. Place a check in the Watched checkbox (in the

Signals Section) of the parameters that need to
bedisplayedinthegraph.

iii. TheSignalsSection.

1. The list of signals available on the vehicle that

ServiceMaxxisconnectedto.

2. SortbyName,ID,Units,Watchedetc.

a. Clickonthecolumnnametosortbyeach
column.

i. ClicktheNamecolumnonceto
sortalphabeticalAZ.

ii. ClicktheNamecolumntwiceto
sortalphabeticallyZA.

iii. ClicktheNamecolumnthree
timestoturnthesortingoff.

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IV.DIAGNOSTICTROUBLECODES
THISSECTIONDESCRIBESHOWTOVIEWANDCLEARTHEINACTIVEENGINE
DIAGNOSTICTROUBLECODES.

A. VIEWALLDIAGNOSTICTROUBLECODES

1. Connecttothevehicle.

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2. LaunchServiceMaxx.

3. GototheDiagnosticTroubleCodestab.

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B. CLEARINACTIVEENGINEDIAGNOSTICTROUBLECODES

1. Connecttothevehicle.

2. LaunchServiceMaxx.

3. GototheDiagnosticTroubleCodestab.

4. ClicktheClearDTCsbutton.

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