Ker SZV Alap Angol

KITEX Kereskedelmi Szaknyelvi Vizsga
TASK SHEET
LISTENING
Welcome to the Listening Test of the KITEX Language Examination.
The test consists of three tasks.

Each task will begin with the instructions. You can hear the instructions on the tape
and also read them on your Task Sheet.
During the test you can take notes on the Task Sheet.
Write your final answers on the Answer Sheet in blue ink.
Only answers on the Answer Sheet will be accepted.
Corrected answers will not be accepted.
You must not use a dictionary.
Good luck!
KITEX KER/AN/ALAP/MODELL 1
Task 1
In this task you will have to decide if the statements are true or false.
After the instructions you will have 1 minute to read the statements.
Then you will hear the text twice. Between the two listenings there will be a one
minute long silent period.
After the second listening you will have 2 minutes to finalise and mark your
answers with an X in the answer box on the separate Answer Sheet.
There is one example (0) at the beginning.
THE 10 OCLOCK NEWS

You are going to hear some news.
0 Local people let the elephant out of its cage.
1 The elephant is now back in its cage.
2 There will be some special programmes for kids on the Organic Day.
3 You can visit the Organic Days events free.
4 A local pub has lost a lot of money since it became alcohol-free.
5 Its the first time local shops have collected pairs of glasses.
6 The weather will be ideal for outdoor activities tonight.
Use the separate Answer Sheet! Score: 6 points
Task 2
In this task you will have to choose the correct answer (A, B, or C).
After the instructions you will have 1 minute to read the questions.
After the second listening you will have 2 minutes to finalise and mark your
answers with an X in the answer box on the separate Answer Sheet.
ELECTRONICS
You are going to listen to a conversation between Jillian and Tom about electronic
products.
0 Jillian asks Tom about ___ in Thailand.

A the price of electronics
B the kind of electronics sold
C the electronic product that he bought
1 Smaller computer parts cost ___ in Japan.

A less in Thailand than
B more in Thailand than
C more or less the same as
2 The difference between the prices of smaller computer parts is ___

A 12-13%.
B 20-30%.
C more than 30%.
3 Tom says that cameras are the cheapest in ___

A shops in Thailand.
B shops in Japan.
C duty-free shops.
4 Tom says its a good idea to buy cameras ___ your holiday.
A when you start
B during
C when you are coming home from
5 Tom talks about ___ at airport shops.

A only the advantage of shopping
B both the advantage and disadvantage of shopping
C some other goods that you can buy
6 Tom is going to ___

A spend a lot of money on electronics.
B buy some smaller electronic items.
C buy nothing.
Task 3
In this task you will have to answer the questions in English in a maximum of FOUR
words.
After the instructions you will have 1 minute to read the questions.
After the second listening you will have 2 minutes to finalise and write your answers
with an X in the answer box on the separate Answer Sheet.
JOB CENTRE
You are going to listen to a recorded phone message.
0 Who is the first job for?
1 What do you have to do in the first job?
2 When can you work more if you get the first job?
3 Where is the second job?
4 What are the minimum working hours for the second job?
5 What skill is needed for the third job other than computer skills? (Write ONE!)
6 What is the advantage of the third job?
Vizsgz neve:
desanyja lenykori neve: .
ANSWER SHEET
LISTENING
Answer box 1: The 10 oclock news
0 1 2 3 4 5 6
TRUE
FALSE X
Score:
6
Answer box 2: Electronics
0 1 2 3 4 5 6
A X
B
C
Score:
6
Answer box 3: Job centre
0 people who like animals
Score:
6
KEY
LISTENING
TAPESCRIPTS
Task 1
THE 10 OCLOCK NEWS
You are going to hear some news.
Good evening, and welcome to the 10 oclock news. Tonights main news:
An elephant has escaped from the local zoo. Eyewitnesses say that the animal wandered out
of its cage during feeding time this evening. It remained unnoticed for twenty minutes, by
which time it had left the zoo grounds and caused panic in the local streets. Animal welfare
officers are now trying to get the elephant back. Until then residents are being warned not to
approach it.
The vegetarian farmers group is holding an Organic Day this Saturday at Hill Farm. All
produce is fresh and organically produced. Families are welcome and there will be face
painting and outdoor games for the children. Tickets can be purchased in advance from the
organisers.
A local pub did not meet public expectations by becoming the first successful alcohol-free
pub in the country. Sales have risen since the quiet country pub stopped serving alcohol, and
owners say families love the atmosphere there now.
Local charity shops are asking people to bring unused pairs of glasses to their shops this
week. The request is part of a nationwide campaign to offer people in other countries the
chance to use the glasses. A previous campaign five years ago was extremely successful, and
it is hoped that this years will be even more so, particularly due to the increase in contact lens
use.
And now for the weather: Today will be bright for the most part, with top temperatures
reaching 25 degrees Celsius. Tonight will be warm too, so perfect weather for barbecues!
Thats all from the 10 oclock news team.
(source: http://breakingnewsenglish.com)
Task 2
ELECTRONICS
You are going to listen to a conversation between Jillian and Tom about electronic products.
Jillian: I know a lot of things are cheaper in Thailand, but like electronics, are they cheaper in
Thailand or cheaper in Japan?
Tom: That's a difficult question. I think electrical accessories are cheaper in Thailand. Do you
know what I mean by that? I mean, the plug-ins, like if you want a computer mouse or programs
or.
Jillian: Like a memory stick.
Tom: Memory sticks, yeah. They're always cheaper.
Jillian: Cheaper in Thailand?
Tom: In Thailand, yeah. I don't know, it's maybe about 20 or 30% less than you would find it in
Japan.
Jillian: I see. And what about computers and cameras?
Tom: For things like computers and cameras the shop price is about the same. If you want to get
those cheaper, you're better off going duty-free. When you're going through the airport the first
time, check out the stores, check out what they've got. They always have a very limited selection
in duty-free shops, and when you're on holiday, go onto the Internet and find out about the
products you saw in the shops, so that when you're on your way home, you can pick it up in a
duty-free and that way you save, you can make big savings. You can make good deals.
Jillian: I see, so you just figure out what you want, when you go to the shops, but then you buy it
all at the airport.
Tom: The difficult thing is that airport shops don't have the full-range. They only have the latest
stuff and the best stuff, so in a way, you're getting top-quality at a bargain price, but you do need
to do the research first.
Jillian: Are you going to buy anything when you go back for holiday?
Tom: I've just done a lot of shopping. I think the holiday's going to take all of my money out, but
there's a few little things I need to get: some hook-ups for my computer.
(source: http://www.elllo.org/english/TakeTwo/603-Tom-Electronics.htm)
Task 3
JOB CENTRE
You are going to listen to a recorded phone message.
Thanks for calling the local College Job Center. We have several jobs just for you.
First, we have a job for people who love animals. The local pet care company needs people to walk
dogs for people when theyre out of town, so if you like dogs, you like exercise, and you want to be
outside, this is a good job for you. It pays ten dollars an hour, but hours vary. In summer theres lots
of work because people are out of town, but in winter, not so much, so it kind of depends, but still, if
you like animals, its a good job.
Now if you want a job where you dont have to talk to people and you like good physical work, then
you should work at the university bookstore. They need people in their warehouse. Basically the
books come in, you have to take the books out of the boxes and stack them in the warehouse. It pays
pretty well. Its fifteen dollars an hour. The hours are flexible but you have to work at least twenty
hours a week, so if you need lots of money and you want to work hard this is a good job for you.
OK. This is probably our best job. It pays twenty dollars an hour. We need somebody to work with
the university president, but you have to know computers. You must know Excel, PowerPoint, and
Word. You need to be able to type sixty words a minute. And you have to have good phone skills.
But the job pays twenty dollars an hour and its twenty hours a week so its really good for students
who need to make a lot of money. Professional people only apply, please.
OK, those are all the jobs at the job center at present. Hopefully you found something just for you.
(source: http://www.elllo.org/english/Games/G013-JobCenter.html)
KEY
LISTENING
Answer box 1: The 10 oclock news

0 1 2 3 4 5 6
TRUE X X
FALSE X X X X X
Score: 6 points
Answer box 2: Electronics

0 1 2 3 4 5 6
A X X
B X X X
C X X
Score: 6 points
Answer box 3: Job centre
Az rtkelst a hanganyag s a szvegtirat alapjn kell vgezni. A jelen javtkulcsban megadott

megoldsoktl eltr tovbbi helyes vlaszlehetsgek elfogadsrl a javt-team kzsen dnt.
J a vlasz, ha tartalmilag helyes (a vizsgz megrtette a szveg vonatkoz rszt), s a krdsre
vlaszol.
Nyelvtani s helyesrsi hibkrt nem vonunk le pontot, ha a vlasz rthet s egyrtelm.
Rossz a vlasz, ha tartalmilag rszben vagy teljesen helytelen s/vagy hinyos s/vagy nem a
krdsre vlaszol, vagy a helyes vlasz mellett irrelevns dolgot is tartalmaz. Rszben j vlasz
esetn NEM adhat fl pont.
0 people who like animals
1 walk (with) dogs / take dogs for walks

*look after dogs, *work with dogs, *do exercise with dogs, *be outside, *exercise: nem
elfogadhat vlaszok
2 in summer
3 (in/at) (a/the) (university) bookshop/bookstore/(book) warehouse

*at the university: nem elfogadhat
4 20 hours (a week)
5 typing (skills) / phone (skills) (brmelyik elfogadhat!)
6 (the) (good) money / pay / salary / 20 dollars an hour / (it) pays well / (it is) well-paid /
earning lots of money / high income
*20 hours a week: nem elfogadhat
Score: 6 points
TASK BOOKLET
READING
Welcome to the Reading Test of the KITEX Language Examination.
The test consists of three tasks.

Each task begins with the instructions.
During the test you can take notes in this Task Booklet.
Write your final answers on the Answer Sheet in blue ink.
Corrected answers will not be accepted.
You must not use a dictionary.
The whole Reading Test is 50 minutes long.
The total score is 30 points (100%).
Good luck!
Task 1
In this task some words are missing from the text.

Choose the right word from the list (A-N) for each gap (1-10) in the text.
Write the letter of the right word in the answer box on the separate Answer Sheet.
You can use each word once.
There are two extra words that you do not need.
You are going to read a job description from a UK website.
SALES ASSISTANT
The work
Sales assistants play a key role in making the customers shopping experience enjoyable. They
serve customers in all kinds of (0) ___, including supermarkets, clothing retailers and department
stores.
The work of a sales assistant involves:

o making sure (1) ___ are attractively displayed
o dealing with customers
o giving information on products and prices
o helping (2) ___ find the goods they want
o giving advice on discounts and other (3) ___
o arranging orders and delivery of stock
o handling (4) ___ by cash, card or cheque.
In some specialist stores, such as mobile phone stores, sales assistants often need
specialist (5) ___ of the product. They may also have tasks which are specific to the (6) ___ of
product, such as promoting phone accessories or additional services like insurance. In smaller
independent shops, their (7) ___ will be more complex, and may include arranging window
displays and receiving stock deliveries.
Entry
You do not need any specific qualifications to become a (8) ___, although some employers may
ask for GCSEs/S grades in English and maths. (9) ___ are usually more interested in your people
skills and positive attitude than academic qualifications. You will be at an advantage when
applying for retail jobs if you have (10) ___ in working with the public and handling cash.
You may be able to get into this job through an apprenticeship scheme. Funding for
apprenticeships is available for 16-24 year olds and some over-25s. To find out more, visit
www.apprenticeships.org.uk. For information about apprenticeships in other parts of the UK, see
Scotland, Wales and Northern Ireland.
SALES ASSISTANT
A customers F payments K receipts

B employers G promotions L tasks
C experience H retail outlets M training
D goods I sales assistant N type
E knowledge
Task 2
In this task some parts of the text are missing.
Choose the best part from the list (A-G) for each gap (1-5) in the text.
Write the letter of the best part in the answer box on the separate Answer Sheet.
There is one extra part that you do not need.
You are going to read an article about opening a new shop.
THE SCIENCE OF BUYING: THE 80/20 RULE
Ive heard the following quote more times than I can remember over the past 10 years from
people who think they want to enter the retail world of kitchenware. I decided when I woke up
this morning (0) ____. I have some money to invest. I love to cook. I am rather good at it. I am
going to open a retail kitchenware store. Why cant I be an entrepreneur (1) ____?
Well, the fact is a number of people do it every year. However, of those who decide to open a
retail kitchenware store, (2) ____ and 50 percent of the remaining retail kitchenware stores will
go out of business in the next 12 months. Why is that the case? Passion. Yes, Passion!
Passion is not a reason to open a business. Lots of research, a solid business plan, and an
understanding of how to operate a business are (3) ____. I am going to assume that your passion
is under control, you have done your research, and you have completed a solid business plan. If
you have those things, (4) ____.
This rule of owning and operating a kitchenware retail store is one that you need to understand if
you want to be a successful retail kitchenware store entrepreneur.
What is the 80/20 RULE? It seems pretty simple: (5) ____. But, without the other 80 percent, the
20 percent cannot be made. The first thing this should tell you is not to ask every retailer what his
10 best-selling products are, because if that is all you carry, you can plan on being amongst those
who fail.
THE SCIENCE OF BUYING: THE 80/20 RULE
A what you need to be successful
B that Id had enough of the corporate world
C we can start with the 80/20 RULE
D because todays customers expect it
E 50 percent go out of business in less than 18 months
F 80 percent of all your sales will come from 20 percent of your product assortment
G and make some real money
Task 3
In this task there are statements about the text.
Choose the best option (A, B, C, or D) for each statement (1-5).
There is only one correct answer.
Mark your answers with an X in the answer box on the separate Answer Sheet.
You are going to read an article about food safety rules in the UK.
WHY DID M&S SELL ME FISHBALLS ON THEIR USE-BY DATE?
Stop a shopper in a Marks & Spencer food hall and they will probably tell you that the food is as
healthy and reliable as their grandmothers pies. That is why so many are prepared to pay so
much more to feed themselves from its shelves rather than walking across the road to a
supermarket.
Sarah Barahona was shocked, therefore, when she brought home some M&S fishballs and found
that the sell-by date and the use-by date were that same day. Since the fish was intended for a
dinner party the following evening and fish can go bad very easily, she decided to throw it into
the bin. She complained to the branch and was told that it is company policy to keep food on the
shelves until the use-by date and not to warn customers using price reductions and sticky red
labels.
Shops are legally allowed to sell food until midnight on the use-by date, which means that you
would have to eat it quickly at the checkout before the clocks had struck 12. And, according to
the Food Standards Agency, sell-by dates and use-by dates can be the same and it is up to the
customer to check both. Use-by dates cover products that could become unsafe to eat if they go
bad. They should not be confused with best before dates, which are shown on food that does
not go bad if it is stored properly. It is illegal to sell food after its use-by date, but retailers can
stock items that have passed their best before date if it is safe and of good quality.
Most supermarkets, however, mark products nearing the end of their life. Tesco says it checks
items twice a day and reduces the price of most goods within 36 hours of their use-by date.
Sainsburys has a similar policy. In the two weeks since I contacted it, M&S was unable to find
anyone to comment. In conclusion, shoppers should always study the small print before they
invest in a banquet.
WHY DID M&S SELL ME FISHBALLS ON THEIR USE-BY DATE?
0 Most customers in the M&S food hall ___

A often go to a nearby supermarket, too.
B prefer their grandmothers food to M&S food.
C dislike M&S food.
D trust M&S food.
1 The fishballs that Sarah Barahona bought ___

A had already gone bad.
B had the same sell-by date as their use-by date.
C were eaten at a dinner party.
D were sold after their sell-by date.
2 When she made a complaint, ___

A she got a price reduction.
B she got no answer.
C M&S said they had made a mistake.
D M&S told her that what had happened was normal.
3 According to the law ___

A sell-by dates should be different from use-by dates.
B there can only be one date on a product.
C a shop can sell a product until midnight on its use-by date.
D it is enough for goods to have either a use-by date or a sell-by date.
4 Best before dates ___

A are on food products that do not go bad easily.
B can be found on any products.
C mean the same as use-by dates.
D mean the same as sell-by dates.
5 Tesco ___
A has a food safety policy similar to M&Ss policy.
B sells food products cheaper after their use-by date.
C starts to sell food products cheaper before their use-by date.
D has a food safety policy worse than M&Ss policy.
KD
ANSWER SHEET
READING
Answer box 1: Sales assistant
0 1 2 3 4 5 6 7 8 9 10
H
Score:
10
Answer box 2: The science of buying: the 80/20 rule

0 1 2 3 4 5
B
Score:
10
Answer box 3: Why did M&S sell me fishballs on their use-by date?
0 1 2 3 4 5
A
B
C
D X
Score:
10
KEY
READING
Answer box 1: Sales assistant
0 1 2 3 4 5 6 7 8 9 10
H D A G F E N L I B C
Score: 10 points
264 words
Source:
http://www.learndirect-advice.co.uk/helpwithyourcareer/jobprofiles/profiles/profile127/
Answer box 2: The science of buying: the 80/20 rule
0 1 2 3 4 5
B G E A C F
Score: 10 points
(source: www.gourmetretailer.com)
Answer box 3: Why did M&S sell me fishballs on their use-by date?
0 1 2 3 4 5
A X
B X
C X X
D X X
Score: 10 points
348 words
(source: http://www.guardian.co.uk/marks/story/0,,2140765,00.html)
TASK SHEET
WRITING
Welcome to the Writing Test of the KITEX Language Examination.
The test consists of two tasks: a business letter and a composition.

Each task includes the instructions.
You can take notes on the Task Sheet titled NOTES.
Write your final version on the Answer Sheet in blue ink.
Your corrections must be clear.
You may use a printed dictionary.
The whole Writing Test is 70 minutes long.
The total score is 40 points (100%).
Good luck!
KITEX KER/AN/ALAP/MODELL 19/23

Task 1 A BUSINESS LETTER
You are a personal assistant at Cosmo, a cosmetics wholesaler. You have to write a letter to a
client because there will be a delay in the delivery of their latest order.
Write a letter in 80-100 words to Ms J. Lanster (address: Cleopatra Beauty Salon, 1022
Budapest, Rozmaring u. 5.).
Include the following points:
o refer to the order and apologise
o explain what happened
o give details of the time and transportation of the next delivery
Use the English layout of formal letters.
Your name is Andrea/Andrs Fehr.

The address of your company is 1018 Budapest, Virg u. 1.
Task 2 A COMPOSITION
You are the owner of a recently opened gift shop named Wonderful India.
Write a short description of your shop in 80100 words for a commercial magazine.
Include the following points:
o location and opening hours
o products
o special services

Beszdkszsg
Bevezet beszlgets (nem rtkelt rsz)
Good morning/afternoon. Please take a seat. My names. My colleague is just going to

listen. Whats your name?
Can I see your proof of identification?
Thank you. Could you sign this next to your name, please?
Thank you. Could you please read this to see if everythings correct? If not, please
correct it and then sign it on the line in the middle of the page.
Good, thank you.
Did you have to wait long? / Did you have to travel long to get here? / And how are you?
(A vizsgt innentl kezdve rtkeljk!)
1. Irnytott prbeszd (3-4 perc)
Well, lets start the exam now. First, Im going to ask you a few questions. If you cant
understand me, I can repeat the question once.
(A vizsgz a vizsgztat krdseire vlaszol, gondolkodsi id nlkl. A krdsek szma

fgg a vlaszok hosszsgtl, de legalbb 4 krds hangzik el, legalbb 3 tmakrt rintve.)
Could you describe your room?

I see, thank you. Lets talk about something else.
What do you usually eat and drink for your meals?

I see. Lets move on to another topic.
What are your plans for next summer?

I see, thank you. Lets talk about something else.
How did you celebrate your last birthday?

OK. Thank you.
Lets move on to the second task.

2. Szitucis prbeszd (kb. 4-5 perc)
You will have to act out a situation with me. Could you draw two cards, please?
Look at the titles and choose the situation you would like to act out.
What number is it?
OK. Heres your situation. You have a minute to read it and think about what you want
to say.
Is it clear what you have to do?

Are you ready to start?
OK. We have about 4 minutes for this task. Try to cover all the points but dont worry if
I stop you. Lets start then.
15 SELLING DOMESTIC APPLIANCES
Candidates card
You are a sales person in a shop of domestic appliances.

The examiner is a foreign customer.
Your customer would like to buy a wedding present for his/her friends.
Ask questions about your customers needs and ideas.

Recommend some domestic appliances.
Explain guarantee and after-sale service.
Explain ways of payment.
The examiner will start the conversation.
Now, lets move on to the third task.

3. Ler szvegalkots (kb. 4-5 perc)
Now you will get two sheets with pictures and you can choose one of them. You will have to
say what you can see and what your thoughts are in connection with it. Please remember
that you will have to speak on your own and from a professional point of view. Could you
draw two sheets, please?
Look at the pictures and choose the sheet you would like to talk about.
What number is it?
Right, now you have half a minute to think about what you want to say.
OK, lets start.

(A vizsgz nllan beszl a kprl, a vizsgztat figyel s nem szl kzbe.)
K/18
The sale of clothing
(Miutn a vizsgz befejezte az nll tmakifejtst, a vizsgztat legalbb 1, legfeljebb 4

krdst tesz fel a kppel, illetve a tmval kapcsolatban. A krdsek szma attl fgg, hogy mirl
nem beszlt mg a vizsgz, illetve mennyi id ll mg rendelkezsre.)
How are the products displayed in this shop?

What services might be available in this clothes shop?
Where and how do people shop for clothes?
Thats enough, thank you. And thats the end of the test for you. Thank you very much.

Ker SZV Alap Angol

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KITEX Kereskedelmi Szaknyelvi Vizsga

Welcome to the Listening Test of the KITEX Language Examination.

The test consists of three tasks.

THE 10 OCLOCK NEWS

0 Local people let the elephant out of its cage.

1 The elephant is now back in its cage.

3 You can visit the Organic Days events free.

4 A local pub has lost a lot of money since it became alcohol-free.

6 The weather will be ideal for outdoor activities tonight.

Use the separate Answer Sheet! Score: 6 points

0 Jillian asks Tom about ___ in Thailand.

1 Smaller computer parts cost ___ in Japan.

2 The difference between the prices of smaller computer parts is ___

3 Tom says that cameras are the cheapest in ___

5 Tom talks about ___ at airport shops.

6 Tom is going to ___

Use the separate Answer Sheet! Score: 6 points

You are going to listen to a recorded phone message.

0 Who is the first job for?

1 What do you have to do in the first job?

3 Where is the second job?

6 What is the advantage of the third job?

Use the separate Answer Sheet! Score: 6 points

desanyja lenykori neve: .

KITEX Kereskedelmi Szaknyelvi Vizsga

Answer box 1: The 10 oclock news

0 people who like animals

THE 10 OCLOCK NEWS

You are going to hear some news.

You are going to listen to a recorded phone message.

Answer box 1: The 10 oclock news

Answer box 2: Electronics

Az rtkelst a hanganyag s a szvegtirat alapjn kell vgezni. A jelen javtkulcsban megadott

0 people who like animals

1 walk (with) dogs / take dogs for walks

3 (in/at) (a/the) (university) bookshop/bookstore/(book) warehouse

5 typing (skills) / phone (skills) (brmelyik elfogadhat!)

Welcome to the Reading Test of the KITEX Language Examination.

The test consists of three tasks.

In this task some words are missing from the text.

You are going to read a job description from a UK website.

The work of a sales assistant involves:

A customers F payments K receipts

Use the separate Answer Sheet! Score: 10 points

You are going to read an article about opening a new shop.

THE SCIENCE OF BUYING: THE 80/20 RULE

A what you need to be successful

B that Id had enough of the corporate world

C we can start with the 80/20 RULE

D because todays customers expect it

E 50 percent go out of business in less than 18 months

G and make some real money

Use the separate Answer Sheet! Score: 10 points

WHY DID M&S SELL ME FISHBALLS ON THEIR USE-BY DATE?

0 Most customers in the M&S food hall ___

1 The fishballs that Sarah Barahona bought ___

2 When she made a complaint, ___

3 According to the law ___

4 Best before dates ___

Use the separate Answer Sheet! Score: 10 points

KITEX Kereskedelmi Szaknyelvi Vizsga

Answer box 1: Sales assistant

Answer box 2: The science of buying: the 80/20 rule