Case Study Integrity and Professional Behaviour

A junior member of staff has just returned to work after taking special leave to care for her
elderly mother. For financial reasons she needs to work full-time. She has been having
difficulties with her mothers home care arrangements, causing her to miss a number of team
meetings (which usually take place at the beginning of each day) and to leave work early. She is
very competent in her work but her absences are putting pressure on her and her overworked
colleagues. You are her manager, and you are aware that the flow of work through the practice is
coming under pressure. One of her male colleagues is beginning to make comments such as a
womans place is in the home, and is undermining her at every opportunity, putting her under
even greater stress.

Question:

How should you proceed so as not to discredit yourself, your profession or the practice for
which you work and at the same time maintaining integrity and confidentiality in your actions?

Case Study 2 Honesty and Integrity

Jayanth is a son-in-law of a local MLA and is now posted as block development officer in his
father-in-laws constituency. He comes to know that MLAs followers, who are mainly small
contractors and many elected members of Gram Panchayat, are hand in glove with local
Panchayat officials in misusing MGNREGA funds. He finds that each Panchayat secretary along
with elected members have used machines to complete many works under the scheme and
siphoned off funds using fake job cards. He also finds out that all this was done at the behest of
his father-in-law, the local MLA. Now, the state government has taken cognizance of the issue
after a media report and has ordered inquiry into the scam.

Jayanth has to probe the matter and file a report to higher authorities. His father-in-law is
pressurizing him to file a false report as he himself is under pressure from his followers, who if
found guilty will be slapped with a criminal case. Some contractors have contacted and requested
him to not to mention their names in the report in return for a hefty bribe. Some Panchayat
secretaries have requested him to spare them as according to them Panchayat members had
coerced them into becoming partners in crime. Jayanth is recently married and it is his first
government job.

What should be his course of action?

Case Study 3 Ethics In Public and Personal Relationships

Keshav recently got a job of First Division Assistant in Tehsil (Taluk) office. He is smart and
hardworking. Because of which Tehsildar has become fond of him and though he is Keshavs
superior, he has made Keshav his good friend.
Keshav is married to Ramya who is educated and recently got posted as Panchayat Secretary,
incidentally to the Panchayat office located in Keshavs village itself. Ramyas mother-in-law is
not supportive of her and her job. She frequently taunts Ramya and demands all of Ramyas
salary to be given to her. Though Keshav supports Ramya, he seldom objects to her mothers
remarks to his wife.

A young, male Panchayat member of same Panchayat where Ramya works ,and who wields
considerable clout in the village and Tehsil, comes to know that she had illegally signed a
property assessment certificate and claims that he has documents to prove his claim. The
certificate was obtained by a relative of this Panchayat member who was not in good terms with
him. In the past serious fights were taken place between them over this property.

Ramya insists that she signed it only after Panchayats bill collector surveyed the property and
gave his verbal assurance about the legality of the property in question. As he was born and
brought up in the village and knew matters of the village very well, Ramya had trusted him. Now
the Panchayat member is threatening her to take the matter to District Panchayat and get her
suspended.

Ramya seeks her husbands help who is close to tehsildar and who in turn is a close friend of
Block Development Officer. Ramyas mother-in-law is forcing her to quit the job and stay at
home, but Ramya wants to be financially independent and pleads her innocence. Keshav is in
moral dilemma over the entire episode.

What should be Keshavs course of action so that he doesnt compromise his ethics in personal
and professional relationships?

Case Study 4 Ethics in Public Service

Ramanujan Shastri, secretary in the ministry of defence, is a respected and admired bureaucrat.
Defence minister trusts Ramanujan and has given him a free hand in the ministry.

Ramanujan, who is at the fag end of his career, recently lost his elder son and wife in an accident
and ever since , he has kept a low profile and has grown more fond of his other son who now just
finished his graduation from an ordinary institution in the capital.

In a deal involving direct government to government contract with a major arms supplier,
Ramanujan is tasked with speeding up the contract agreement and finalize the deal. The
manufacturer, who will benefit immensely if the process is expedited, on many occasions has
personally contacted Ramanujan and expressed his frustration in the slow movement of files in
the ministry.

Ramanujans younger son wants to study in a worlds most reputed university for which he needs
a lot of money and good references. Son has his fathers complete support and he himself is
contemplating the idea of moving out with his son to a new place, but money is the constraint.
The person from the company who is in touch with Ramanujan comes to know about this and in
one of his meetings with Ramanujan, he assures him to look after his sons entire higher
education costs from admission to placement to a well paying job provided he speeds up
the finalization of the deal.

Because of unexpected political circumstances, the defence minister now wants to scrap the deal.
From his experience Ramanujan senses that the present controversy is temporary and somehow
the deal will be inked later. Ramanujan who has few months of service left with him is in a
dilemma. He doesnt want to disappoint his son and at the same time he wants to be in good
terms with the minister. The deal, if signed, doesnt harm anyones interests. The products are of
world class and is sure to add value to the countrys defence arsenal.

What should be Ramanujans course of action in this situation?

Case Study 5: Ethical Dilemma

Girija, a smart and extremely talented young IAS officer, is posted as SDM of a Sub-Division in
a Southern State, under whose jurisdiction the constituency belonging to a young MP falls. He
is projected to become PM as he is the heir apparent in his party. Most opinion poll surveys
have predicted that his party would come to power at the centre on its own strength in the
impending general elections. He is also a bachelor.

Girija, is now married to a handsome and equally talented IPS officer, who is now posted as ASP
in a district far away from where she works. Their marriage has been smooth so far.

The young MP, in his first official meeting with the officials of his constituency notices Girija
and is impressed by her personality and work. After the meeting, he sends her an official
communication to meet him and discuss about a project that is being implemented in his
constituency. The meeting is held at his residence.

During his meeting, he offers her a position in PMO if he comes to power. Getting into PMO is
the dream of many bureaucrats, but Girija declines the offer citing her marriage and want of
grassroots experience. However the meeting ends cordially and the young MP is more impressed
about her. He gives her his personal number and asks her to be in touch with him. After few days
of chat, he starts signaling his affection for her. Girija, though she loves her husband, keeps her
frequent chats with the MP a secret. The problem is she too is stung by the charm of the young
MP. But she is aware of the consequences of any false step from her side and maintains a safe
distance from him.

Meanwhile the elections get over and the young MP is now the PM of the country. He sends her
an unofficial communique to join PMO mentioning that if her response is affirmative, the official
order would be sent soon . This job, especially for an young officer is a ladder to excellent career
prospects in future and it is hard to come by even with lot of lobbying. She discusses the offer
with her husband, but she refrains from discussing about the chats she frequently had with the
MP. Her husband asks her to take her own decision keeping in mind family and professional
consequences.
She is apprehensive about the intentions of the PM and if she joins, she may have to compromise
her personal life. Her husband can not move with her. Earlier she had refused the offer and now
the job seems to be enticing one considering the career prospects.

What should Girija do knowing the risks and benefits of the new offer?

Case Study 6: Ethics in Public Service

jay Mishra, a senior IAS officer has come to be known as an eccentric officer thanks to his show
of brutal honesty in public service. But his friends and colleagues who know him personally
respect and love him a lot for his vast knowledge and affability.

Recently he was shunted out of a prominent department as a punishment transfer as Managing

Director to an ailing state cooperative milk federation. It was his fifth transfer in three years. Not
able to cope up with her husbands frequent transfers to east-west and north-south parts of the
state, Ajays wife is sick for many years now and the children have moved out to foreign
countries on the pretext of higher studies never to come back.

The chairman of state milk federation is a powerful politician very close to the Chief Minister.
Ajay, in his first month of duty itself comes to know about many irregularities in the functioning
of the federation and high-handedness of the chairman in financial matters.

A board member belonging to a political party opposed to that of the chairman and who has a
good chance of becoming chairman once the incumbent steps down or resigns, meets Ajay
privately and hands over few documents and a secret video recording where the chairman
appears to be demanding huge bribe for releasing funds to district milk unions. The video clearly
shows that it is indeed the chairman asking a director of a district union for bribe.

As soon as Ajay took over incharge as MD, the chairman was demanding speedy disbursal of
funds to district unions which was pending for many months.

Ajay confronted the board member why he didnt go public with the video himself. The member
told him that he is actually blackmailing the chairman for some time now and he is not yielding
to his threats as he is being shielded by the CM. The board member now wants MD to confront
the chairman and go public himself as this would give the MD fame and public support. The
board member has had requested leader of the opposition party to pressurize Ajay and it had
worked too. Ajay is now being pressurized by prominent leaders of the opposition parties,
privately, to go against the chairman. They are offering him a lucrative post in the capital once
they come to power. And they want to embarrass the government.

Ajay, if he confronts the chairman, is sure to be transferred immediately to a distant district

again. His wife whose mental status is deteriorating day by day is not in a condition to move
again to a new place.

On the other hand, the opposition party is gaining ground in the state and is sure to come back to
power soon. The board member wants to use Ajay for his political gain by using him as pawn.

What should be Ajay Mishras course of action in the present situation?

Case Study 7: Moral Dilemma

Rajiv is an IAS aspirant. He studied in two premier institutions and worked for a while in an IT
company. He quit the job and started preparing for the civil services exams. In his first attempt
he wrote mains but could not qualify for the personality test. In next two attempts, however, he
gave interviews but fate had it that his name did not appear in the final list. In all three attempts
he had scored less in Mains and in two interviews his score was average if not bad.

Coming under General Merit, Rajiv had only four attempts to get into IAS. For the last attempt,
he decided to take a break of one year and prepare extremely well giving no chance to fate. By
then he had spent five years just for preparing for this exam with no job in hand.

He did prepare well and easily sailed through the Preliminary and Mains exam. For his final
interview, Rajiv, prepared himself very well. He read widely. He contacted his peers and well
wishers, talked to them extensively and took feedback on his body language and communication
skills. He took mock tests at prominent institutions and got a very positive feedback.His
confidence was at an all time high. By the time interview call letter came, Rajiv was fully ready
to face his final test to realize the dream of becoming an IAS officer.

On the previous day of his interview, Rajiv talked to his parents, girlfriend and teachers and
sought their wishes. He had a sound sleep too.

His interview was scheduled in the second session i.e in the afternoon. On the day of his
interview, in the morning Rajiv was calm, composed and had a friendly chat with fellow
aspirants who had stayed together in a friends room.

He had his lunch and left room in his bike half an hour before the scheduled time of his
appearance at UPSC office.

Rajiv was riding his bike with lots of thoughts in his mind. The road was almost empty. As he
was riding, just in front of him, a speeding bike collided with the road divider. Seeing this, Rajiv
stopped his bike for a minute and went near the accident scene. A man, crying with pain, was
lying in a pool of blood and a girl child, around 5 year old, was lying unconscious next to the
man. Rajiv looked around for help, but two or three cars sped away without stopping by.
Rajiv had to be at UPSC office in 10 minutes. If not he would forever lose his dream of
becoming an IAS officer.

In this situation, what should Rajiv do? Justify your answer.

Case Study 8: Decision Making

Prateek, a young IAS officer, was transferred to a Naxal affected district as its DM. In his
previous postings, he had done tremendous good work and it was recognized and appreciated at
the national level. In fact he was given PMs Excellence Award for Public Administration in
recognition of his work one of the youngest officers to receive the award so far.

On the personal front, Prateek belonged to a higher caste and was married to a daughter of
prominent political leader in the state. He was also a father to a two year old baby.

Few days before Prateek assumed responsibility as new DM, in the Naxal camp, a new local
commander had assumed power. He was on the most wanted list and known for advocating
ruthless violence against the state and its machinery to achieve the ends. Intelligence agencies
were on vigil and the change in local Naxal organization was communicated to all the public
offices in the affected and surrounding districts.

Prateek believed that development and dialogue were the cure for Naxal problem and he had
hinted the same in his media briefings and also in his approach towards administration. He was
proactive and was willing to travel extra mile, literally, to meet tribes and hear their problems in
person. Of course he took enough precaution whenever he went inside forest to meet people.

His movement was being closely watched by the Naxal elements. In one of his official trips,
while returning, his convoy was ambushed and hugely outnumbered by the heavily armed Naxals
and except him all his companions including security personnel were executed. He was taken as
a hostage.

This made international news and there was outcry all over the nation to safely bring back
Prateek. Naxals released a press statement accepting the killings and taking hostage DM. In the
statement they said that their demands would be released soon and if the government did not
fulfill them, the DM would be beheaded.

Inside the forest, Prateek was tortured on the orders of the local commander.

Naxals released their long list of demands among them prominent were the demand for the
release of all imprisoned Naxal leaders across the country and the immediate withdrawal of all
paramilitary forces from the Naxal affected districts. To these demands the government clearly
said no, but showed its willingness to hold dialogue by appointing neutral negotiators of Naxals
choice.
The Naxals rejected the government offer. Unlike the earlier leadership, the local commander
meant business and he warned the government that if it did not heed to their demands soon, the
head of the DM would be sent to district HQ.

The moment of truth arrived. In a final talk with the DM, the local commander gave him a choice
between death and relinquishment of his job as an IAS officer. Prateek had to send his
resignation letter with immediate effect, and with a caveat that if the government didnt accept
his decision immediately, he would be executed, if it accepts he would walk free. There was one
day time left for him to take decision or hold dialogue himself and convince the Naxals to free
him before his execution.

If you were to be in Prateeks position, what would have been your decision? Would you give life
for the country? Would you resign and walk free? Justify your answer on ethical basis.

Case Study 9: Decision Making

As SDM you have received a complaint that in a village under your jurisdiction, people
belonging to a religious community who are in majority there ( this community is a minority in
the state and country) are constructing an illegal religious structure on village common land. It is
nearing completion. The complaint is filed by a local leader belonging to a community who are
in minority (majority in the state and country) in the village.

You have verified the complaint and found that indeed the structure is being illegally constructed
on village common land. You also find that this structure is funded by local MLA.

You had issued a show cause notice to the trust thats constructing the structure asking them why
it shouldnt be demolished. They have replied that a Panchayat of villagers (not official Gram
Sabha) was convened and it had decided to construct the structure for the community purpose as
they didnt have a proper place for prayers and congregation. They have also replied that they are
willing to pay the fine if the government decides to impose any and have ardently requested not
to order demolition as it might lead to communal clashes in the village.

The issue is sensitive as majority of the village wants it constructed at any cost. As SDM how
will you proceed to resolve the issue?

Case Study 10: Ethics In Personal and Publice Relationships

Sumati loved Ranjan when they both were undergoing training as IAS probationer officers at
LBSNAA. After their training, they married each other and were allotted same state cadre.

Both were posted as SDM to two subdivisions in the same district. They both stayed together at
the district HQ. The sub division where Ranjan worked was rich in mineral resources and mining
was rampant. It was home to many rich people.

Sumati came to know that Ranjan was getting tempted by bribe offers offered by mining barons
in the region to overlook certain land related issues. She observed that he was bringing home
costly gifts. One day she confronted him but he told her that he was not doing anything illegal
and some rich people impressed by his working style were being just very generous in spite of
his reluctance to receive anything from them. He was also attending parties thrown by some very
rich people in the district.

Sumati was now growing uncomfortable with Ranjans attitude. They both loved each other very
much, in fact it was Sumati who had proposed him first.

One day she came to know conclusively that Ranjan had taken bribes from some people. She
also comes to know that the favour for which Ranjan has compromised would create a great loss
to state exchequer.She is an upright officer and has made herself a good name.

If she takes a drastic step, it might endanger her marriage.

What should Sumati do knowing her husband is involved in graft and her marriage to him might
get jeopardized if she takes a drastic step?

Case Study-11: Emotional Intelligence

Radha was very proud of her father. He was a senior bureaucrat in the state and he was invited to
every major functions in Radhas school and colleges. She used to feel like a star on such
occasions. She boasted about her father in her friends circle. It was not without reason as her
father himself used to tell her his stories of honesty, integrity in administration from his personal
experiences.

Radha was a brilliant student in her studies. She had many friends and some enemies too. Ramya
was one of those enemies who was jealous of Radha and she constantly searched for an
opportunity to hurt Radha with her acerbic taunts. Most of the times Radha avoided encountering
Ramya inside the college campus.

When Radha was in her final year of graduation, just before her final exams, her father was
arrested on charges of corruption and was sent to jail. This became a major news in the state and
severely affected Radha mentally.

She did not want to write her exams as she felt embarrassed to go to college. But her friends and
mother convinced her to give exams as it was very important for her future. As soon as Radha
entered college, Ramya met her and started talking sarcastically about Radhas father that how an
honest father got arrested and how Radha had come to write exams in spite of a major crisis in
her family. Ramya wryly asked Radha if her father had gone to jail to deliver lecture about
honesty and integrity.

One of Radhas close friends slapped Ramya there itself.

Radha was hurt by Ramyas comments and not able to control her emotions she rushed out of
college crying loudly. That day she did not give her exam. Next day she committed suicide at her
home.
In the above example, Radha, Ramya and Radhas friend who slapped Ramya all have displayed
different shades of low emotional intelligence.

Analyze how each one of them would have behaved if they all had possessed high emotional
intelligence?

Case Study 12: Emotional Intelligence

Mukul was a hard working policeman. He married a beautiful girl from his village. Both of them
stayed in a house at police quarters.

Mukkuls boss, Sub-Inspector Sandeep was an arrogant and flirtatious officer. He did not treat
his subordinates well. He had an eye on Mukuls wife ever since he first saw her on the day of
Mukuls wedding. His house was in the neighborhood of Mukuls. Unlike other superior officers,
Sandeep often invited Mukul to visit his home with his wife for dinner and to other get together
parties. Mukul had noticed that Sandeep was trying to get closer to his wife by making jokes and
giving unsolicited advises.

Sandeep denied Mukul any holidays. Mukul was tired of asking for leave so many times and had
even mildly protested once. Sandeep wanted Mukul and his wife to stay at the quarters all the
time.

Once Mukul wanted a fifteen days of leave to arrange and look after his only sisters wedding.
He had to go to his native with his family for fifteen days. Mukul officially kept asking for leave
two months well before the wedding date itself. But as expected Sandeep kept refusing him any
leave. Just before the scheduled day Mukul had to leave for his native, he once again finally
asked Sandeep to grant him leave. Sandeep said that he would grant him leave provided he went
alone to the marriage leaving behind his wife in the quarters.

Mukul, agitated, took his loaded rifle and shot the inspector dead. He then surrendered to the
police.

Emotional intelligence is must for police officers to work in a stressful and provocative
environment. Explain how would have been Mukul and Sandeeps behaviour if they had
possessed high emotional intelligence?

Case Study 13

You are travelling in a train in sleeper class at night. You have not slept properly for three days
because of some hectic tiresome personal work. You are desperately in need of some good sleep.

At around 10 pm an old woman and a small girl child with lots of luggage gets into the car you
are in. They have general ticket but dont possess reserved tickets. Someone had advised them
that if any seats are vacant,Ticket Ticket Examiner( TTE) would accommodate them.
Unfortunately no seat is vacant.
You are falling asleep and the old woman and child are standing next to your cabin awaiting
anxiously the arrival of TTE. It appears that the old woman is sick and they are traveling to some
distant place on an urgent notice. This TTE is not a kind man and as soon as he comes to know
that these two are travelling without a valid ticket, he starts abusing them badly. He asks the
woman and child to pay hefty fine and sleep on the floor near toilet or wait near the door till next
station arrived which is two hours away and get into general car which is far away from the
sleeper class for these two to run and get into. Their ardent requests are met with constant abuses.
TTE even doesnt care when the small girl starts crying as she is very sleepy. TTE states clearly
that he is not willing to accommodate them with anyone in the sleeper class as its against rules.

You lost your sleep and heard the diatribe of TTE against these hapless woman and child. Inside
the train its very cold. As a responsible citizen with empathy towards others, what would you do
to help the old woman and child? How will you resolve the issue?

Case Study 14

You are having lunch with your close friend Naveen. You both are friends since childhood and
your families are also close to each other, its like one family. Naveen recently got appointed as
Assistant Director in Social Welfare Department.

During conversation, Naveen tells you that he is enjoying his work because its giving him an
opportunity to help the poor. He also says that he is not asking anyone for bribes but people
themselves pay him money because they are happy with his speedy service. He says that he
initially did not receive any money but when more and more people insisted, he started taking
bribes. He also says that just before he arrived for lunch he was given a good amount of money
by a happy beneficiary in his office.

You are a Deputy Superintendent of Police and you are on duty. Naveen knows this, but he is
sharing his experiences as he does with any one of his family members. He did not, even for a
moment, think that you were a cop on duty.

As a responsible officer who is on duty, and whos duty is to enforce law, what will you do to
your friend?

Case Study 15

After a year of intense training at LBSNAA , Anil has come to Mukherjee Nagar to meet his
close friend Parul who is preparing for civil services. Anil is wearing squeaky clean white shirt
and a costly pant and shoes. Instead of going to a posh hotel, out of nostalgia Anil visits a
roadside tea shop to have a cup of tea with his friend who is comfortable with it.
A 10 year old boy, who was cleaning dishes until their arrival, brings both of them two glasses
of tea on his masters order. Anil who is on a phone call, unaware of boy standing behind him,
accidentally touches the plate carrying tea glasses. Hot tea spills all over his shirt and glasses are
broken into pieces on the ground. The owner of the shop, seeing this, beats the boy to a pulp.

What would be your reaction as a human being and as a would be IAS officer if you were in
Anils place ?

Case Study 16: Emotional Intelligence

Jyothi, a young IAS officer, was transferred to a Zilla Panchayat as its new Chief Executive
Officer. It was a punishment transfer, thanks to her impeccable personal and professional
integrity, and short temper.

Soon after her posting, a monthly review meeting was called by the ZP President. He was an
influential political figure in the district. In the meeting, one of Presidents ardent followers,
stood up and directly questioned the CEO why his demand for sanctioning two borewells to his
constituency was not yet met. Other members joined him and in few minutes, the meeting hall
was in ruckus. This was premeditated to unsettle the new CEO, known for strict discipline.

She tried to explain that she would go through the files and would soon direct concerned officials
to take action. But members were unrelenting. CEO got angry and asked everyone to behave
themselves. This irked many and the commotion grew louder.

ZP President, taken aback by the CEOs outburst, shouted at her and spoke to her in singular
using derogatory language. He warned her that it was the right of members to question her and a
protest would be held outside against her. Jyothi was insulted in front of all the members and her
pride was hurt.

Explain how Jyothi could have handled the situation in the meeting and what should be her
reaction to the Presidents insulting remarks against her?

Case Study: 17

Mihir is a new Panchayat secretary. Within few days he got a circular which said that he should
soon conduct Grama Sabha to finalize the action plan of MGNREGA. Action plan contains the
list of works to be undertaken in the villages and their estimated expenditures. This should be
decided in the Grama Sabha and the decision of Gram Sabha is immutable.

The Gram Sabha was held and chairman, all elected members, officer in-charge,engineer, people
from villages debated and finally listed important works to be undertaken and the estimated
expenditure was decided there itself.
Next, this plan had to be approved in the Panchayat meeting and sent to Tehsil for further
approval for sanction of funds. The chairman of Panchayat, who was also a class-I contractor,
met Mihir and asked him to manipulate the funds estimates. Even few members who themselves
were small time contractors and who had previously used machines in MGNREGA scheme to
finish works and draw money, joined Chairman in demanding manipulation of the action plan.

Mihir strongly objected to this. On the day of meeting, which was a closed door meeting inside
the Panchayat office, he was manhandled by some members in the office after he resisted their
attempt to snatch the action plan and manipulate it, and was threatened that if he didnt act
according to their orders, he would be thrashed again and again. Someone outside called the
police. But when police arrived, the chairman alleged that Panchayat secretary behaved in
an indecent manner with female members hence he was thrashed. Female members seconded this
allegation.

Mihir was taken to police station. Police refused to accept his version of the incident, which was
true. He was helpless at the moment.

You are his superior officer (BDO). Mihir contacts you and tells you his part of the story. At the
same time, Panchayat members narrate their version. How will you proceed from here?

Case Study:18

You are posted as Superintendent of Police (SP) to a district which has history of communal
clashes. You are married to a lady belonging to a particular minority community which has a
significant presence in the district. You are cordial with everyone irrespective of their religion
and caste. Unfairly you have been accused of having a very close relationship with businessmen
and religious heads belonging to a minority community to which your wife belongs. In the past
this community was part of communal clashes in the district. As per the stats available, more
people from this minority community have died in the past compared to the majority community
in the clashes between them.

The media in the district, electronic and print, which is owned by a person affiliated to a large
organisation representing the majority religious community, is writing series of articles accusing
you of favouritism, nepotism and indifference to crimes committed by criminals belonging to the
minority community. Some articles have also criticised you saying that your wife is influencing
your decisions in some sensitive investigations. Some splinter organisations representing the
majority community have held protests against you too.

1) In this situation, how will you react? Explain in detail why you will react in a particular way.

2) Examine which qualities of SP would be put into test in the above case study.
 Case Study:19

Recently you were appointed as Panchayat Secretary. Block Development Officer has called you
and other Panchayat Secretaries for a meeting. The meeting is headed by local MLA. In the
meeting while taking note of different development activities, he tells everyone to contribute Rs
20,000/- towards building a community hall in nearby town for the benefit of community to
which he belongs to. He says that as everyone is taking bribe there is no harm in donating few
thousand rupees towards welfare activities.

After the meeting you meet the Block Development Officer and tell him that as you are new to
the job you do not have money and moreover its wrong to give money which will be
unaccounted. BDO angrily shouts at you and asks you to not only give Rs 20,ooo/- by whatever
means, you should also give him Rs 5000/- every month as part of tradition thats in practice in
his office since past many years. He says that once you learn the skills in your new job, you will
start earning more.

How will you react immediately? What course of action you will take later and why? Explain.

Case Study:20

As a DM, you are doing your best to demolish all illegal encroachments in the district
headquarters. This has brought you a good name. At the heart of the city, there is an immediate
need of widening a road where lately lots of accidents have taken place because of huge vehicle
traffic. In the middle of this road there is a temple which is causing lots of traffic problems
thanks to large number of devotees who visit it daily. Investigation reveals that the temple is
constructed illegally on government property. If congestion to be eased on the road, the temple
must be demolished. You send a notice to temple management. They sensationalize the issue
through media by twisting facts. They also politicize the issue. They have also tried to incite
communal feelings of devotees. You know that the temple management is getting huge income
from the temple and this is one of the reasons why there is stiff opposition for its demolition. You
also get frequent calls from prominent politicians requesting you not to go ahead with its
demolition. Your family members, who are god-fearing, are also against your decision.

In this situation, what will you do? Explain the consequences and how will you deal with them.

Case Study:21

You are the CEO of Zilla Panchayat. A Gram Panchayat Secretary has been assaulted by Gram
Panchayat member. The member is an influential figure in the Tehsil and is very close to the
local MLA. The Panchayat Secretary is severely injured and is hospitalised. He was assaulted
after being caught red handed while taking bribe from a poor woman in the office. The member
has the support of villagers and MLA. All these incidences have been brought to your notice by
the Block Development Officer.

What will you do in this situation?

 Case Study:22

Your friend is staying with you and is preparing for the civil services exam along with you. He is
from a very poor family. You know him since childhood. You have accommodated him for free
of cost in your room. He is not paying for anything. Earlier he used to work hard, but lately he is
spending his time mostly watching movies or talking to friends on the phone. There is another
friend who wants to move in to your room. He is willing to pay half the rent. He will also arrange
his own food.

Though you have made efforts to make your friend realize his mistakes, he still continues to
spend time on unproductive activities. He has never disturbed you directly though. Recently the
rent was increased. Now it is a burden for you to pay all the rent and food charges of your friend.

What will you do? Explain why.

Case Study:23

You are working as an Executive Engineer in the Panchayat Raj division. An RTI activist has
filed an application seeking information regarding tender process to project completion of all
road projects that you have supervised and allotted since you assumed office. In one of the road
projects, under pressure from an influential politician (he had threatened you with life), you had
mismanaged the tender allotment process and allotted works to the politicians brother who is a
contractor. The project was worth Rs 20 crores. The road constructed was substandard.

In this situation, what are your moral obligations and what course of action will you take?
Explain.

Case Study:24

You are working as Home Secretary in the Ministry of Home Affairs. During your tenure, you
have acted toughly against anti-national elements including many banned terrorist organisations.
While on a private trip, you have been abducted by terrorists belonging to a banned terrorist
group. They have demanded the release of all the terrorists jailed in different parts of the country
in exchange for your safe release, failing which you will be killed. They are asking you to record
a video message for the government appealing them to release all the prisoners for your own safe
release. They have given an ultimatum of one week for the government to respond, failing
which your video message would be sent as last resort for the government to act.

1) Examine the ethical issues involved in the above case study.

2) Will you record a video statement as demanded by them to influence the government? Explain
why.

Case Study:25
Your friend who is travelling with you in a train gives ten rupees to an eight year old girl who is
begging for money. An elderly co-passenger comments that it is unethical to give money like that
and it would make these children lazy forever. Another co-passenger, a middle aged lady
sympathises with the girl and tells the elderly man that the girl must be an orphan thus needs
money for sustenance and she goes on to appreciate your friend for giving the girl money.

Whom will you support in this situation? Explain why.