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F5
F6
Nng cao cht lng sn
C1 phm
C2 Gi cnh tranh
Ci thin dch v sau bn
C3 hng
C4 Tin cy ca i l
I6 0
Pht trin
Ci thin dch v Tin cy ca i
thng hiu
sau bn hng l
mnh
Xy dng chun
nng lc
H THNG MC TIU abc 2012
Phn 1: ng k mc tiu
A B C D E F G=FxDxB H I J
Trng Trng s Ch s Loi ch
Mc tiu chung Ch tiu c th Trng s
s chung 2012 VT tiu
30%
nhun
ROS- T sut li nhun rng trn doanh thu
Tng doanh thu 50.00% 7.5% 380.00 T VND A
T trng doanh thu t my cng nghip 10.00% 1.5% 13% %
Ti chnh
F2
Tng doanh thu 50% T trng doanh thu t th trng Ty nguyn, Min Ty,
30.00% 4.5% 37% %
30%
HCM
T trng doanh thu t xut khu 10.00% 1.5% 5% % B
Gim chi ph tn
F4
20% Gi tr tn kho bnh qun trn doanh thu/thng 100% 6.0% 300% % A
kho
100% 21.0%
30%
lng sn phm
T l khiu ni v CL my nng nghip (trong thi gian
30% 1.8% % A
bo hnh)/tng s sn phm bn ra.
Khch hng/ Kinh doanh
20%
sau bn hng T l s v bo hnh, sa cha sn phm trong vng
70% 2.8% % A
24 gi
im nh gi bnh qun ca i l v abc (cht lng,
C4
10% T l nhn bit thng hiu ca khch hng mc tiu 100% 2.0%
hiu mnh
Nng cao mc
im nh gi bnh qun ca khch hng s dng ca
C6
t
Trng Trng s Ch s Loi ch
Mc tiu chung Ch tiu c th Trng s
s chung 2012 VT tiu
Nng cao hiu qu
T l chi ph mua hng thc t so vi nh mc/mc
I1 chui cung ng vt 30% 20% 1.8%
tiu
t
T l s ln giao vt t ng tin 10% 0.9% % B
T l giao hng ng ha n bn hng/tng ha n
80% 2.4% % B
bn hng
Qun l kho 10%
I2
sn xut
30%
hiu
S lt truy cp website gii thiu sn phm ca cng
10% 0.3% % B
ty
100%
30%
qun l
T l nhn s k tha t chun/ tng s v tr qun l 20% 1.2%
Nng cao tay ngh T l cng nhn c o to nng bc 40% 1.6% 100% % A
cng nhn lp rp, 20%
L2
L4
nhn vin bn 20%
hng v marketing T l nhn vin bn hng c o to v k nng bn
40% 1.6% 100%
hng, marketing
Chun ha nng
L6
Nm, thng
0% 0%
Nm, thng 0% 0%
Nm, qu
Nm, thng
Nm 0% 0%
Nm, thng
0% 0%
0%
Nm
#DIV/0! #DIV/0!
Nm
#DIV/0! #DIV/0!
Nm
0% 0%
#DIV/0! #DIV/0!
Nm
#DIV/0! #DIV/0!
Qu, nm Kho st i l
Kho st ngi s dng
hoc c k hoch mua trong
vng 3 thng ti)
6 thng,
Kho st
Nm #DIV/0! #DIV/0!
#DIV/0!
Thng #DIV/0! #DIV/0!
Tn sut Mc thc Ghi ch/
Ghi ch Bin php thc hin Thc hin Quy i
theo di hin Bin php iu chnh
Nm
So snh gia s liu kim k
Qu
v s liu s sch
li lp rp->SX; li thit k-
>R&D; li do vt t->QC
=s lng thnh phm mt
ngy ngy/s ngi trn mt day
chuyn
Qu #DIV/0! #DIV/0!
Qu
Nm
Nm
#DIV/0! #DIV/0!
Nm 0% 0%
Qu 0% 0%
c th thay bng s nhn
Nm #DIV/0! #DIV/0!
vin c o to
Nm
0% 0%
#DIV/0!
PHN 3 - PHN B MC TIU
x
x
x
x
x
Gi tr tn kho
Gi tr tn kho thnh
Gim chi ph bnh qun trn
phm bnh qun trn
tn kho doanh
Gim chi ph doanh thu/thng thu/thng
tn kho
x
Kho vn Bn hng K ton - Ti chnh
Mc tiu Ch tiu Ch s 2012 Mc tiu Ch tiu Ch s 2012 Mc tiu Ch tiu
x
x
x
x
x
x
x x x
x x x
x
Kho vn Bn hng K ton - Ti chnh
Mc tiu Ch tiu Ch s 2012 Mc tiu Ch tiu Ch s 2012 Mc tiu Ch tiu
x x x
chnh Hnh chnh - Nhn s
Ch s 2012 Mc tiu Ch tiu Ch s 2012
chnh Hnh chnh - Nhn s
Ch s 2012 Mc tiu Ch tiu Ch s 2012
xx
xx
xx
xx
xx
xx
xx
chnh Hnh chnh - Nhn s
Ch s 2012 Mc tiu Ch tiu Ch s 2012
xx
xx
xx
xx
H THNG MC TIUCNG TY abc 2012
Mc tiu n v: m bo cc sn phm mi ra i c s chp nhn ca th trng v khai thc tt hn cc sn phm hin ti
Phn 1: ng k mc tiu
1 2 3 4 5 6 7=6x3x1 8 9 10
Trng s Ch s Loi ch
Mc tiu chung ca doanh nghip Mc tiu ca b phn Ch tiu c th Trng s
chung 2012 VT tiu
Ti chnh
0% 0.0%
t so vi nh mc/mc tiu
t
30% 0.0%
T l v tr cn b qun l
0.0% 1.00 % A
t chun tng thm
Nng cao nng lc Nng cao nng lc qun
L1
Hc hi v pht trin
qun l l ca phng
T l nhn s k tha t
0.0% 1.00 % B
chun/ tng s v tr qun l
20%
0% 0.0%
CC MC TIU THEO CHC NNG NHIM V
Hon thnh cc bo co
ti chnh, Chnh xc v
ng hn (98%)
Cc chi s ti chnh
COUNT
n ti
Phn 2: theo di v nh gi PHN 3 - PH
11 12 13 14=13/8x100% 14=13x6 15 16 17
Tn sut Mc Ghi ch/ Trng
Ghi ch Bin php Thc hin Quy i KTTT
theo di thc hin Bin php iu chnh phng
a i o to, hng
Qu X
dn nhn s k tha
0% 0%
Hun luyn nh k v
Nm X X
chuyn mn nghip v 0% 0%
M cc kha o to
Nm v chuyn mn cho X X
nhn vin
0%
0%
X X
X X
X
Tn sut Mc Ghi ch/ Trng
Ghi ch Bin php Thc hin Quy i KTTT
theo di thc hin Bin php iu chnh phng
11 4
PHN 3 - PHN B MC TIU
18 19 20 21
KTVT KTGT TQ KTTH
X X X X
X X X X
X X X X
X
KTVT KTGT TQ KTTH
5 3 3 6
Biu nh gi kt qu cng vic c nhn
K:
H tn: PHM DUY M V tr: Trng Phng B phn: Phng TCKT
1 2 3 4 5 6 7 8 9 10 11
Tm Kt qu thc
Kt qu k vng (mc tiu c nhn) Kt qu T l thc
A. Mc tiu trong k quan hin tng
Gn lin vi KPI b phn thc hin hin
trng hp
Thng Nm VT 10 = 9 / 4 11 = 10 x 3
1 Gim chi ph tn kho 60 t 10% 45.0 7.5%
2 Gim chi ph mua hng 97 % 10% 97.0 10.0%
3 Nng cao nng lc qun l ca phng 1 ngi 15% 1.0 15.0%
4 Xy dng chun nng lc ca phng 6 ngi 10% 6.0 10.0%
Hon thnh cc bo co ti chnh, Chnh xc v ng hn
5 98 % 30% 98.0 30.0%
(98%)
7 Chi tiu dng tin 99.0 % 5% 97.0 4.9%
8 chnh xc trong d bo ngn sch 95 % 10% 93.0 9.8%
9 Mc tiu o to nhn s 10 ngy 10% 7.0 7.0%
Kt qu k vng (mc tiu c nhn) 60% 100.0% 94.2% 56.5%
Tm Kt qu thc
im nh T l thc
Cc cng vic thng xuyn theo MTCV & tinh thn thi Tn sut nh gi quan hin tng
B gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
1 Kim sot s liu trn h thng ERP kp thi, chnh xc 40% 5 40.0%
2 Hch nh chin lc v ti chnh, cn i dng tin 30% 4 24.0%
3 Tinh thn chia s cng vic, sn sng h tr ng nghip 30% 1 6.0%
Cc cng vic thng xuyn theo MTCV 30% 100% 70.0% 21.0%
Tm Kt qu thc
im nh T l thc
Tn sut nh gi quan hin tng
C Cc d n v cng vic t xut gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
1 Xy dng cc quy nh lin quan cc phng ban 100% 2.0 40.0%
Cc d n v cng vic t xut 10% 100% 40% 4.0%
Tng im nh gi thc hin cng vic 81.5%
Ch thch
*1 Quy c v tm quan trng:
- quy nh thng nht t trng 3 kha cnh nh gi c nhn
theo th t l 60% - 30% v 10%
- ty vo tm quan trng/ kh ca mc tiu hay nhim v, nhn vin thng nht vi cn b cp trn gn gi tr bng % trong ton b cc
mc tiu/nhim v trong tng mc
*2
Quy c v mc thnh tch: Vt mc tiu = 5, t 90-100% mc tiu = 4, t 60 - 90% mc tiu = 3, t 40-60% mc tiu = 2, t di 40% mc
tiu = 1 Khng t mc tiu = 0
Biu nh gi kt qu cng vic c nhn
K:
H tn: ON PHNG NAM V tr: K ton thanh ton B phn: Phng TCKT
1 2 3 4 5 6 7 8 9 10 11
Tm Kt qu thc
Kt qu k vng (mc tiu c nhn) Kt qu T l thc
A. Mc tiu trong k quan hin tng
Gn lin vi KPI b phn thc hin hin
trng hp
Thng Nm VT 10 = 9 / 4 11 = 10 x 3
1 Xy dng chun nng lc ca phng 5 cp 10% 3.0 6.0%
Hon thnh cc bo co ti chnh, Chnh xc v ng hn
2 98 % 30% 98.0 30.0%
(98%)
3 Chi tiu dng tin thu - chi 99.0 % 5% 97.0 4.9%
Kt qu k vng (mc tiu c nhn) 60% 45.0% 40.9% 24.5%
Tm Kt qu thc
im nh T l thc
Cc cng vic thng xuyn theo MTCV & tinh thn thi Tn sut nh gi quan hin tng
B gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
1 Cp nhp s liu trn h thng ERP kp thi, chnh xc 40% 5 40.0%
Hch ton k ton, Kim sot tun th k ton thanh ton,
2 40% 4 32.0%
quy nh v thu
3 Tinh thn chia s cng vic, sn sng h tr ng nghip 20% 1 4.0%
Cc cng vic thng xuyn theo MTCV 30% 100% 76.0% 22.8%
Tm Kt qu thc
im nh T l thc
Tn sut nh gi quan hin tng
C Cc d n v cng vic t xut gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
Mc hon thnh cc nhim v t xut khc do Trng
1 100% 2.0 40.0%
phng giao
Cc d n v cng vic t xut 10% 100% 40% 4.0%
Ch thch
*1 Quy c v tm quan trng:
- quy nh thng nht t trng 3 kha cnh nh gi c nhn
theo th t l 60% - 30% v 10%
- ty vo tm quan trng/ kh ca mc tiu hay nhim v, nhn vin thng nht vi cn b cp trn gn gi tr bng % trong ton b cc
mc tiu/nhim v trong tng mc
*2
Quy c v mc thnh tch: Vt mc tiu = 5, t 90-100% mc tiu = 4, t 60 - 90% mc tiu = 3, t 40-60% mc tiu = 2, t di 40% mc
tiu = 1 Khng t mc tiu = 0
Biu nh gi kt qu cng vic c nhn
K:
H tn: ON NGC PH V tr: K ton vt t B phn: Phng TCKT
1 2 3 4 5 6 7 8 9 10 11
Tm Kt qu thc
Kt qu k vng (mc tiu c nhn) Kt qu T l thc
A. Mc tiu trong k quan hin tng
Gn lin vi KPI b phn thc hin hin
trng hp
Thng Nm VT 10 = 9 / 4 11 = 10 x 3
1 Gim chi ph tn kho 5 cp 10% 3.0 6.0%
2 Gim chi ph mua hng 98 % 20% 98.0 20.0%
3 Xy dng chun nng lc ca phng 99.0 % 20% 97.0 19.6%
4 Hon thnh cc bo co, Chnh xc v ng hn (98%) 98.0 % 50% 98.0 50.0%
Kt qu k vng (mc tiu c nhn) 60% 100.0% 45.6% 27.4%
Tm Kt qu thc
im nh T l thc
Cc cng vic thng xuyn theo MTCV & tinh thn thi Tn sut nh gi quan hin tng
B gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
1 Cp nhp s liu trn h thng ERP kp thi, chnh xc 30% 5 30.0%
2 Qun l vt t hng ha ti kho 40% 4 32.0%
3 Tinh thn chia s cng vic, sn sng h tr ng nghip 20% 1 4.0%
4 Thi gian tham gia cc kha o to 10% 4 8.0%
Cc cng vic thng xuyn theo MTCV 30% 100% 66.0% 19.8%
Tm Kt qu thc
im nh T l thc
Tn sut nh gi quan hin tng
C Cc d n v cng vic t xut gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
Mc hon thnh cc nhim v t xut khc do Trng
1 100% 2.0 40.0%
phng giao
10% 100% 40% 4.0%
Ch thch
*1 Quy c v tm quan trng:
- quy nh thng nht t trng 3 kha cnh nh gi c nhn
theo th t l 60% - 30% v 10%
- ty vo tm quan trng/ kh ca mc tiu hay nhim v, nhn vin thng nht vi cn b cp trn gn gi tr bng % trong ton b cc
mc tiu/nhim v trong tng mc
*2
Quy c v mc thnh tch: Vt mc tiu = 5, t 90-100% mc tiu = 4, t 60 - 90% mc tiu = 3, t 40-60% mc tiu = 2, t di 40% mc
tiu = 1 Khng t mc tiu = 0
Biu nh gi kt qu cng vic c nhn
K:
H tn: LM QUANG TR V tr: K ton gi thnh B phn: Phng TCKT
1 2 3 4 5 6 7 8 9 10 11
Tm Kt qu thc
Kt qu k vng (mc tiu c nhn) Kt qu T l thc
A. Mc tiu trong k quan hin tng
Gn lin vi KPI b phn thc hin hin
trng hp
Thng Nm VT 10 = 9 / 4 11 = 10 x 3
1 Xy dng chun nng lc ca phng 5 cp 30% 3.0 18.0%
2 Hon thnh cc bo co, Chnh xc v ng hn (98%) 98.0 % 70% 98.0 70.0%
Kt qu k vng (mc tiu c nhn) 60% 100.0% 88.0% 52.8%
Tm Kt qu thc
im nh T l thc
Cc cng vic thng xuyn theo MTCV & tinh thn thi Tn sut nh gi quan hin tng
B gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
1 Cp nhp s liu trn h thng ERP kp thi, chnh xc 20% 5 20.0%
2 Hch ton k ton, Kim sot tun th k ton gi thnh 20% 4 16.0%
3 Tng hp v kim sot chi ph sn xut 30% 5 30.0%
4 Tinh thn chia s cng vic, sn sng h tr ng nghip 20% 1 4.0%
5 Thi gian tham gia cc kha o to 10% 4 8.0%
Cc cng vic thng xuyn theo MTCV 30% 100% 78.0% 23.4%
Tm Kt qu thc
im nh T l thc
Tn sut nh gi quan hin tng
C Cc d n v cng vic t xut gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
Mc hon thnh cc nhim v t xut khc do Trng
1 100% 2.0 40.0%
phng giao
10% 100% 40% 4.0%
Ch thch
*1 Quy c v tm quan trng:
- quy nh thng nht t trng 3 kha cnh nh gi c nhn
theo th t l 60% - 30% v 10%
- ty vo tm quan trng/ kh ca mc tiu hay nhim v, nhn vin thng nht vi cn b cp trn gn gi tr bng % trong ton b cc
mc tiu/nhim v trong tng mc
*2
Quy c v mc thnh tch: Vt mc tiu = 5, t 90-100% mc tiu = 4, t 60 - 90% mc tiu = 3, t 40-60% mc tiu = 2, t di 40% mc
tiu = 1 Khng t mc tiu = 0
Biu nh gi kt qu cng vic c nhn
K:
H tn: TRNG TH PHI V tr: K ton tng hp B phn: Phng TCKT
1 2 3 4 5 6 7 8 9 10 11
Tm Kt qu thc
Kt qu k vng (mc tiu c nhn) Kt qu T l thc
A. Mc tiu trong k quan hin tng
Gn lin vi KPI b phn thc hin hin
trng hp
Thng Nm VT 10 = 9 / 4 11 = 10 x 3
1 Nng cao nng lc qun l ca phng 5 cp 20% 3.0 12.0%
2 Xy dng chun nng lc ca phng 5 cp 20% 3.0 12.0%
3 Hon thnh cc bo co ti chnh, Chnh xc v ng hn (98%) 5 cp 50% 3.0 30.0%
4 Phn tch cc chi s ti chnh 98.0 % 5% 98.0 5.0%
5 T l n trn vn ch s hu 98.0 5% 98.0 5.0%
Kt qu k vng (mc tiu c nhn) 60% 100.0% 64.0% 38.4%
Tm Kt qu thc
im nh T l thc
Cc cng vic thng xuyn theo MTCV & tinh thn thi Tn sut nh gi quan hin tng
B gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
1 Cp nhp s liu trn h thng ERP kp thi, chnh xc 5% 5 5.0%
2 Kim sot tun th chun mc k ton, Bo co thu 20% 4 16.0%
3 Qun l cng n 15% 5 15.0%
Qun l TSC (hu hnh v v hnh - thng hiu, phn
4 10% 5 10.0%
mm, quy trnh cng ngh,)
5 Qun l cng c dng c, thit b vn phng 10% 5 10.0%
Cc bo co thng k, bo co qun tr theo yu cu kinh
6 10% 5 10.0%
doanh
7 Tinh thn chia s cng vic, sn sng h tr ng nghip 20% 1 4.0%
8 Thi gian tham gia cc kha o to 10% 4 8.0%
Cc cng vic thng xuyn theo MTCV 30% 100% 78.0% 23.4%
Tm Kt qu thc
im nh T l thc
Tn sut nh gi quan hin tng
C Cc d n v cng vic t xut gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
Mc hon thnh cc nhim v t xut khc do Trng
1 100% 2.0 40.0%
phng giao
10% 100% 40% 4.0%
Ch thch
*1 Quy c v tm quan trng:
- quy nh thng nht t trng 3 kha cnh nh gi c nhn
theo th t l 60% - 30% v 10%
- ty vo tm quan trng/ kh ca mc tiu hay nhim v, nhn vin thng nht vi cn b cp trn gn gi tr bng % trong ton b cc
mc tiu/nhim v trong tng mc
*2
Quy c v mc thnh tch: Vt mc tiu = 5, t 90-100% mc tiu = 4, t 60 - 90% mc tiu = 3, t 40-60% mc tiu = 2, t di 40% mc
tiu = 1 Khng t mc tiu = 0
Biu nh gi kt qu cng vic c nhn
K:
H tn: V tr: Ph Phng B phn: Nghin cu & PT
1 2 3 4 5 6 7 8 9 10 11
Tm Kt qu thc
Kt qu k vng (mc tiu c nhn) Kt qu T l thc
A. Mc tiu trong k quan hin tng
Gn lin vi KPI b phn thc hin hin
trng hp
Thng Nm VT 10 = 9 / 4 11 = 10 x 3
S lng sn phm mi c trin khai c DT ti thiu 100
1 3 SP 40% 0.0%
triu
2 Doanh thu sn phm mi 100 triu $ 40% 0.0%
3 S lng NV c o to cng ngh mi 4 ngi 20% 0.0%
4
5
Kt qu k vng (mc tiu c nhn) 60% 100% 0.0% 0.0%
Tm Kt qu thc
im nh T l thc
Cc cng vic thng xuyn theo MTCV & tinh thn thi Tn sut nh gi quan hin tng
B gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
Cp nht cc s liu nghin cu sn phm vo h thng
1 15% 0.0%
thng tin
2 H tr trng phng o to cng ngh SX sn phm mi 40% 0.0%
3 Tinh thn chia s cng vic, sn sng h tr ng nghip 30% 0.0%
4 15% 0.0%
Cc cng vic thng xuyn theo MTCV 30% 100% 0.0% 0.0%
Tm Kt qu thc
im nh T l thc
Tn sut nh gi quan hin tng
C Cc d n v cng vic t xut gi (trn 5) hin
trng hp
Ngy Tun Thng Qu Nm 10 = 9 / 4 11 = 10 x 3
1 Xy dng s tay cng ngh 70% 0.0%
2 30% 0.0%
Cc d n v cng vic t xut 10% 100% 0% 0.0%
Tng im nh gi thc hin cng vic 0.0%
Ch thch
*1 Quy c v tm quan trng:
- quy nh thng nht t trng 3 kha cnh nh gi c nhn
theo th t l 60% - 30% v 10%
- ty vo tm quan trng/ kh ca mc tiu hay nhim v, nhn vin thng nht vi cn b cp trn gn gi tr bng % trong ton b cc
mc tiu/nhim v trong tng mc
*2
Quy c v mc thnh tch: Vt mc tiu = 5, t 90-100% mc tiu = 4, t 60 - 90% mc tiu = 3, t 40-60% mc tiu = 2, t di 40% mc
tiu = 1 Khng t mc tiu = 0
MC TIU K HOCH CNG VIC NAM 2
Gim chi ph mua hng Kim sot gi mua hng ca nhiu NCC
Xy dng cc quy nh lin quan cc R sot nhng phn h qun l TS, chi ph
phng ban cn hn ch cha kim sot c
Ngi lp
K xc nhn
CH CNG VIC NAM 2012 _PHNG TI CHNH K TON
Chc danh: GIM C TI CHNH K TON
Ngi chu
Kt qu mong i Hnh ng c th H tr/phi hp
trch nhim
Gim st :
Gi tr tn kho bnh qun
- Doanh thu bn hng theo K hoch. KTVT G
di 60 t VND
- Mua hng thc t theo k hoch
- o to v nghip v k ton.
100% nhn s c o - o to k nng s dng my tnh vn
G
to v chuyn mn phng.
- o to k nng lm vic hiu qu/.
p ng 100% yu cu vn
- Quan h ngn hng tt.
phc v cho hot ng G
- Cc qy u t
SXKD
- a ra cc quy nh v qun l TS,
qun l c ton b TS, CCDC
G
hang ha ca Cng ty - a ra cc quy nh v qun l VT, HH
- cc quy nh qun l tin, thu tin
TON
12/31/2012
6/30/2012
6/30/2012
1/31/2012
12/31/2012
12/31/2012
Ngi nhn
K xc nhn