Project report

On
EMPLOYEE WELFARE

IIFFCO Aonla Unit

Bareilly

MJP Rohilkhand University,

Bareilly

Session 2016- 19

UNDER GUIDANCE OF
SUBMITTED BY
Mr. K.K. Pandey Zaheen Beg
MJP Rohilkhand University Course: MBA
Bareilly 2nd Sem.

CONTENTS

Acknowledgement

Purpose of study
Meaning Of The Project

Preface

Organization Introduction

Logo Of IFFCO

Grading System Of Employees IFFCO in Aonla, Bareilly

Vision & Mission

Objective Of IFFCO

Main office of IFFCO

Diversification

IFFCO Performance

Organization structure

Aonla Unit
 Aonla Plant

Research Methodology

Welfare Activities

Analysis

Finding & Interpretation

Limitation

Recommendation

Conclusion

Suggestion

Bibliography

Questionnaire
 ACKNOWLEDGMENT

Any activity big or small is a result of collective efforts of several

individuals. From the very beginning of human civilization to this complex
network word, we are interdependent on each other for accomplishment of
our goals. So I feel myself to fortunate enough to have it done under
IFFCO

This project report is also the result of collective efforts of several

individual, who has given their valuable contribution in fulfillment of this
work.
At the very outset I would like to express my sincere gratitude to Mr.
K.K.Pandey IFFCO Aonla Bareilly for giving me opportunity.

My sincere thanks are also due to the various respondent, who whole
heartedly co-operated in this task.

I would like to make a special mention of my parents & friends, who

have been the guiding spirit and sources of inspiration in completing this
project & without whose support and inspiration the work, would have never
seen the light of day

Zaheen Beg

PURPOSE OF STUDY

Being student of MBA it is very essential for is to have a practical

knowledge in an organization. Only theoretical knowledge is not essential
for us. Only to study business administration course is not the solution of the
problem, which arises in a practical filed. There is no certain formula for
achieving practical knowledge but the problem is overcome by training
method. The aim of this is to develop the ability of decision making. A right
decision at right time at right place itself helps an organization to run in
smooth & satisfactory manner.
 MEANING OF THE PROJECT

The word project has great specification in the field of management before
starting any we must an idea about its basic. The meaning of the alphabets of
the Project are as follows: -

P The word P signify the phenomenon of planning which deals

symbolization and proper arrangement of sensex and suggestion on
respectively in accordance with need.

R It stand for associated with word resource with which guides to

promote planning.

O This letter for stand overhead expenses on unestimated

expenses that occurs in manufactures designed or layout of the project.

J This latter stand for joint effort i.e. project work which is
undertaking should be completed with a combined effort.

E This stand for engineering i.e. worker undertaken is to be

employing technical processes.
 C This stand for the phenomenon of constriction which is more
essentially and basic form of work.

T This stand for techniques unless techniques to work is not known.

INTRODUCTION OF IFFCO

During mid sixties the co-operative sectors in India was responsible

for distribution of 70% of fertilizers consumed in the country. This sector
had adequate infrastructure to distribute fertilizers but had no production
facilities of its own and hence dependent on public/private sectors for
supply. To over come this problem and bridge the demand supply gap in the
country, a new co-operative society was conceived to specifically center to
requirements of the farmers. It was unique rent rim, which the farmers of the
country through there own co-operative societies created this new institution
to safe guard their interest. The no. Of co-operative societies asst. with
IFFCO has risen from 57 in 1965 to 45,072 in march 2008.

Indian farmers fertilizer co-operative LTD was created on Nov. 3,

1967 as a multiunit co-operative society engage in production and
distribution of fertilizers. The by laws of the society provide a board
framework from the act of IFFCO as a co-operative society. The main
emphasis is on production and distribution of fertilizer.
 It commissioned the ammonia urea Kalol and NPK/DAP plant in
Kandla both in start of Gujrat in 1975. Another ammonia urea COM was
setup at Phulpur in the state of UP in 1981. The other unit at Aonla was
commissioned in 1988.

The annually IFFCO plants have cumulatively produced 1037.35 lakh

MT fertilizer material comprising 631.02 lakh MT urea and 406.33 lakh MT
NPK/DAP up to March 31, 2008. During the year IFFCO produced 68.47
lakh tones fertilizers comprising 39.63 lakh tones urea and 28.84 lakh MT
NPK/DAP/NP.

In 1993 IFFCO had drawn up a major extension program of all the

four plants over ages of IFFCO vision 2000. The expansion project at Aonla,
Kalol, and Phulpur has been completed on schedule. The latest feature in the
cap of IFFCO was heralded realization of all the objectives so fourth vision
2000as more than two month before the schedules the result of the
expansion projects IFFCOS annual installed urea and NPK/DAP equivalent
to 519.7 thousand tones phosphates.

The distribution of IFFCO fertilizers is undertaken through over

39,000 co-operative societies. The entire activities of distribution sales and
assisted by marketing officer in the fields. In addition, essential agro-input
for crop production are made available to the farmers through a chair of 265-
service center (fsc).

At IFFCO thirst forever improving the service to the farmers and

harnessing of mother earths bounty to drive hunger away from India in an
ecologically sustainable manner is the prime mission. IFFCO, today is a
leading player in India fertilizer industry and is making substantial
contribution to the efforts of the Indian government to increase food-grain
production in the country.

LOGO OF IFFCO

The EMBLEM of any organization that is Logos very important by

which the company is known to every one or that is identity of the company.

After one year of establishment in 1968 the organization had decided

to make an EMBLEM of IFFCO. The executive of the company said that
which can easily fit any place or changeable according to the place & made
by simple geometrical method. So the EMBLEM is made by at last Mr. M.I.
Gupta chief visualizes davp is like that.

Logos ration is 1:2:5 and the color is green. The rectangle shows that
the Indian economy is depend upon the agriculture & green color shows the
faith of the farmers, they believe that after using the urea their fields will
always be green, the remaining white color shows the quality of the IFFCO
product is very good & oval shape is meant for the wealth & product .

GRADING SYSTEM OF EMPLOYEES AT IFFCO,

AONLA, BAREILLY

A. M.D. (Managing Director)

B. E.D. (Executive Director)
C. Sr. G.M. / G.M. (Senior general Mgr. / General Mgr.)
D. Jt. G.M. (Joint General Mgr.)
D1. C.M. (Chief Mgr.)
E. Sr. Mgr. (Senior Mgr.)
F. Mgr. (Manager)
F1. Dy. Mgr. (Deputy Mgr.)
G. Sr. Engg. (Senior Engineer)
G1. Engineer
G2. Asst. Engineer
H. Supervisor
I. Senior Operator
J. Operator
J1. Asst. Operator
K. Technician
 L. Asst. Technician
M. Attendant
N. Mali
O. Mali

VISION & MISION

VISION
To augment the incremental income of farmers by helping them to
increase their crop productivity through balanced use of energy efficient
fertilizers; maintain the environment health; and to make co-operative
societies economically & democratically strong for professionalized services
to the farming community to ensure and empowered rural India.

MISSION

To provide to farmers high quality fertilizers in right time and in

adequate quantities with and objective to increase crop productivity.
To make plants energy efficient and continually review various
schemes to conserve energy.
Commitment to health, safety, environment and forestry development
to enrich the quality of community life.
To institutional core values and create a culture of team building,
empowerment and innovation which would help in incremental
growth of employees and enables achievement of strategic objective.
Fosters a culture of trust, openness and mutual concern to make
working a stimulating and challenging experience for stake holders.
 VISION & MISSION OF A COMPANY

VISION 2010: -
In order to maintain the sustained pace of remarking growth being
achieved under mission 2006 the society is in the process of formulating
another growth plan VISION 2010 which aims at

1 Attaining an annual turnover of Rs. 15,000 crore by 2010.

Installation of Ammonia and Urea plants including acquisition of fertilizers
units.

2 Backwards integration to meet feedstock requirements such

phosphoric acid.

3 Generation of power.

4 Exploration/Distribution of marketing of Hydro carbons.

5 Value addition to agri-product and marketing.

 6 Manufacturing of petrochemical Banking and Financial services.

7 Information technology and IT enabled services.

8 Production and marketing of micro nutrients seeds, bio-fertilizers,
pesticides etc.
OBJECTIVE OF IFFCO

The primary objective of IFFCO are

1 Producing quality fertilizers.

2 Promoting the fertilizer distribution system in the co-operative.

3 Insuring availability of fertilizer at the farmer doorstep.

4 Improving agricultural productivity through balance fertilizer

application.

5 Creating scientific awareness among worker.

6 Promoting nation growth through modern farming techniques.

7 To Be the largest co-operative in terms of production of fertilizer all the

world.
 MAIN OFFICE OF IFFCO

REGISTERED OFFICE OF IFFCO; -

34 Nehru place
New Delhi 110019

Bankers; -
Indian Overseas Bank

State Bank Of India

Standard Chartered Bank

Bank Of Baroda

The Maharashtra State co-operative Bank Ltd.

The West Bengal State co-operative Bank Ltd.

 Madhya Pradesh State co-operative Bank Ltd.

The Karnataka State co-operative Bank Ltd.

The Punjab State co-operative Bank Ltd.

DIVERSIFICATION

1 IFFCO Tokyo general insurance company Ltd.

2 National commodity & Derivative exchange Ltd.

3 National Collateral management services Ltd.

4 Indian farm forestry development co-operative Ltd.

5 IFFCO foundation

6 Kiran seva trust.

7 Communication / Information company.

8 - IFFCO Chhattisgarh Power Limited, Chhattisgarh. (ICPL)

9 - Indo Egyptian Fertilizer Company, Egypt. (IEFC)

10 - Indian Potash Limited .(IPL)
.

IFFCO PERFORMANCE

Production
Since inception, IFFCO plants have cumulatively produced 1037.35
lakh MT fertilizer material comprising 631.02 lakh MT Urea and 406.33lakh
MT NPK/DAP up to March 31, 2008. During the year IFFCO Produced
68.47 lakh tones fertilizers comprising 39.63 lakh tones urea and 28.84 lakh
MT NPK/DAP/NP.

Urea plants had surpassed all previous records by producing 39.87

lakh tones Urea as compared to 37.87 lakh tones in the previous year,
achieving overall capacity utilization of 107.42 percent. However, there was
fall in production of phosphatic fertilizers due to acute shortage of raw
materials in international market as compared to last financial year. Our
Paradeep Unit produced 8.66lakh tones NP/DAP during the period,
registering an increase year. This was possible due to various improvement
carried out at Paradeep unit to enable the plant to operate at the optimum
capacity utilization level on a sustained basis. The Paradeep Unit is expected
to achieve optimal production load during 2008 09.
 Energy conservation and capacity enhancement

IFFCO had embarked upon Energy Saving Schemes in all its five
Ammonia Plants at a total cost of Rs. 410 crore to reduce the overall energy
consumption. The schemes and successfully commissioned. For the year
2007 2008 was the lowest ever at 5.907 Geal/ MT as against 5.922 Geal/
MT in the previous year. Kalol and Phulpur 1 Units achieved the lowest
ever energy consumption during the year 2007 08.

Implementation of Debottlenecking projects all Aonla and Phulpur

Units for capacity Enhancement of Ammonia estimated cost of Rs. 335 crore
are nearing completion of these projects, total urea production of the society
from all the five plants shall increase from present capacity of 36.9 lakh
tones to 42.4 lakh tones per annum.

Marketing Performance
Production is a continuous process and therefore, material has to go be
dispatched continuously to the field warehouse as silo capacity of plants is
limited. The volume of fertilizers handling has been increasing year after
year and it has touched a level of 86 lakh tones in 2007 08 including 15
lakh tones imported Urea and 2 lakh tones DAP fertilizers. This is no doubt
a Herculean task and call for proper logistics planning as well as intensive
marketing strategy.

The overview of various activities of marketing during 2007 08 is

given below: -
 Warehousing
Warehousing is an essential function as production is a continues
process whereas consumption is highly seasonal. In order to make fertilizers
available at the doorstep of the farmers, IFFCO has hired warehouse space
of 8 lakh tones in about 1730 location. The warehousing space is hired from
co-operative, CWC and SWCs, of which share of co-operative is about 66
percent. The average storage space turnover during the year 2007 08 was
10.6 as against 9.2 in 2006 07. Strategic hiring of warehouse is critical for
optimum utilization and effective control of inventory and there by reduction
of marketing cost.

Sales

The sale of IFFCO fertilizers during the year 1999 2000 was only
51.72 lakh tones. It has increased to 81.95 lakh tones in 2005 06, 86.10
lakh MT in 2006 07 and to highest ever sales of 93.24 lakh tones during
2007 -08. Urea sales during 2007 08 was 54.29 lakh tones as compared to
2006 07. NPK/DAP sales during 2007 08 was 38.94 lakh tones
(inclusive of 16.299 tones MOP) as against 33.69 lakh tones (inclusive of
20.989 tones MOP) in 2006 07.

Marketing Productivity

The Marketing Productivity per employee in Marketing Division

during 1999 -2000 was 2688 tones and it reached a level of 6158 tones in
2007 08.
 Sales collection

The sale are made to the marketers on cash and credit basis. Sale is
not complete unless its realization is made in time. During the year 2007
08, the sale collection was Rs. crore as against Rs. 5593 crore in 2006 07.
The above achievement is really spectacular is analysed in the backdrop of
declining strength of marketing personnel from 1750 in 1999 2000 to 1514
in 2007 08.

Handling Of Imported Fertilizers

Handling of imported fertilizer is a very dynamic and time bound

activity and involves lot of documentation. This is more so in the case of
IFFCO, as the manpower required for supervision at various ports is taken
from State Officer/ Field Officer on rotation basis. The Vessel has to berthed
on allowed time to avoid demurrage. The material is stored in the port
warehouse for standardization, bagging etc and dispatched to different States
by Rail/Road at the earliest with a view to make these available to formers.
In case of imported Urea and DAP, lots of dues are receivable from GOL
and all these activities have to be completed in time.
During the year 2007 08, IFFCO handled 57 vessels carrying 17.3 lakh
MT imported Urea and DAP at Kandla, Pipavav, Vizag, New Mangalore,
Chennai and Kakinada Ports.

Opening Stocks Of Fertilizers

 The opening stocks of IFFCO fertilizers in the field warehouse
including stock in transit as on 1 April, 2008 was 2.57 lakh MT as against
10.03 lakh on the same date last year.

Product Movement
The volume of fertilizer dispatched in the year 1999 2000 was only
52.7 lakh tones and it has increased to a level of 86.0 lakh tones in 2007 08
lakh tones in 2007 08, which is inclusive of 15.1 lakh OMIFCO/ Imported
urea and 2.2 lakh MT DAP. This is, no doubt, a stupendous task which
involves meticulous planning and execution. During the year 2007 08,
about 3100 rakes were sent to different destination in different State i.c.
about 8.5 rakes per are on an average. Besides, movement by Rail, Road
movements are resorted to for servicing area within 250 Kms, from plants
and ports. In order to circumvent the constraints in conventional mode,
alternate mode by sea route has been taken up for dispatches of NP/DAP
 ORGANIZATION STRUCTURE

Head office of IFFCO is situated at New Delhi. It has co-operative

staff far such as engineering division that plays a link pin between co-
operative office, Operating Unit of Kalol, Phulpur and Aonla in the same
way staff function as management Service decision, Finance and marketing
etc.

IFFCO consists of both line and staff manager but there is clear is
demarcation among their authorities and responsibility. The theme of
Organization Effectiveness is to have a high degree of collaboration among
the managerial personal through the structure provides unlimited.

Power to the manager yet of the manager be live in benevoit

leadership. This is the main reason behind the new records made by this unit.

1 GENERAL MANAGER OFFICE:- General manager the highest

authority of Aonla whose decision is final.
2 FINANCE AND ACCOUNT DEPARTMENT:- The department co-
operative with all division and complies the organization financial result
such a profit and loss account and balance sheet, budgeting etc.

3 PERSONAL & ADMINISTRATION DEPARTMENT:- It is

responsible for formulation policies procedures in personal and
administration as whole under this all personal function, welfare, time-
office, security and hospital related functioning are dealt.

4 MAINTENACE DEPARTMENT:- Under which the maintenance of all

of mechanical, electrical maintenance, telephone and mechanical services
are included.

5 PRODUCTION DEPARTMENT:- Here under the production and all

other related of production of Ammonia and Urea are considered.

6 UTILIY DEPARTMENT:- The department of Utilities performs the

function of stream, power and in off site purification of water of recycling.

7 TACHNICAL DEPARTMENT:- Here under technical services and

engineering service of fire and safety training research development, energy
conversion scheme, safety and population appliances take place and
programs conducted.

8 MATARIAL DEPARTMENT:- All materials, purchasing included

under this department and are managed according to the need of the hour.
9 CIVIL ENGINEERING:- Planning documentation civil factory, civil
engineering working and all changes regarding these to are controlled and
managed by this department.

10 SYSTEM DEPARTMENT:- That is planned to considerable

consolidation and integrate the data base and further provide service beyond
the operation level requirements in application for material management,
production reporting, financial management, personal management etc.

11 TRANSPORT DEPARTMENT:- It look after the facility to employee

and their families for organization on construct for the organization.
 ORGANIZATION CHART OF IFFCO

CHAIRMAN

BOARD OF DIRECTORS

MANAGING DIRECTOR

FINANCE MARKETING EXECUTIVE EXECUTIV

DIRECTOR DIRECTOR DIRECTOR DIRECTOR
(PROJECT) (GENERAL
MANAGER)

TRANSPORT
ADVISOR

GENERAL GENERAL GENERAL GENERAL

MANAGER MANAGER MANAGER MANAGER
(KALOL) (KANDLA) (AONLA) (PHOLPUR)
ORGANIZATION STRUCTURE OF P & A DEPARTMENT

Executive Director
(Head Office)

JGM (P & A)

Chief Manager

Senior Manager

Deputy Manager

Senior Personnel/Senior Administrative Office

Personnel Officer/ Administrative Office

Jr. Personnel/Jr. Administrative Office

Sr. Assistant
 Jr. Assistant

VARIOUS SECTION UNDER PERSONNAL DEPARTMENT

IFFCO

1 HAD CELL:- The HRD Cell ensure adequate supply proper

quantity and quality as well as effective of human resources. The Human
resources Management refers to the approach to the problem of selecting
training, motivating and retaining, personnel in any organization. An
organization will determine its manpower needs and their find out the
sources from the requirement will be met.

2 - It carries out following activities:-

a Recruitment:- For recruitment and selecting both internal as well as
external sources are used.
b Internal Recruitment:- Promotion of workers from the lower to upper
rank according to the eligibility criteria. The internal recruitment.
c Sources External:- In IFFCO the External Recruitment is restored it is
happen only when internal sources dry up. Here is no agency and the
vacancies are not field in employment exchange not by advertisement in
news paper is also given in
External Sources 40%
Internal Sources 60%
 2 SELECTION:- As regardless selection process the company has
laid the criteria for screening the application are screen out and the
application areare called for psychological and personality.
Selection is done by a selection committee consisting of head of concern
department and external specialist and there decision.
The Review committee of managing director and fianc director to review
all the recommendation for promotion and recruitment to the post of Grade F
& D.

3 TRAINING:- Most of the employees are then required to undergo

extensive off the job and on the and on the job training in various
disciplines.

4 POSTING & TRANSPER:- Regardless of the post to which the

employee is initially appointed and the station where he is posted IFFCO
reserves the right to transfer from one post to another post and from,s station
to another any where in INDIA OR ABORAD including transfer in new
Establishment that might be started in future.

5 PROMOTION:- IFFCO has fixed and written promotion policy.

The policy is based seniority and merit.
Usually IFFCO give the promotion to the employee according their
qualification and cadre wise.
Generally merit is given weight age.
 6 TERMINATION:- An employee service mat be terminated at
any time on one month (but not less than 30 days) notice on either site or by
the employee.

7 INDUSTRIAL RELATION:- IFFCO has setup healthy

relationship with other industry and it encourage this type of relationship
industry feel the proud with dealing IFFCO.
The main function of IR section are as follows:-
1. Compliance of Statutory provision.
2. Dealing with union.
3. Participate Dispute.

8 WELFARE:- IFFCO deals with various welfare activities (like

sport and cultural programs for employees canteens etc.

9 TIME OFFICE:- IFFCO keep track of employees attendance.

Employees are electronic cards which are to be electronically punched at the
time entering and leaving the office.

10 PROVIDENT FUND:- IFFCO has its own board of employees

providence fund as per EFP and Mise. Provision Act 1952 and PF benefits
shall be as IFFCO EPS rules.

11 RETIREMENT:- In the IFFCO the retirement and super

annuation shall be at the age of 58 years.
VARIOUS SECTION UNDER ADMINISTRATION
DEPARTMENT

1 ESTATE OFFICE:- IFFCO has setup a planed township and

estate office take care of Sanitation of plant and township allotment of
house, shop etc.

2 ADMINISTRATION DEPARTMENT:- Administration

department also take care of indirect facilities like medical, HBL, Liveries
etc.

3 HORTICULTURE :- IFFCO has so beautiful garden in plant in

and township and they take care by the gardeners.

4 GUEST HOUSE:- Proper maintenance of Guest house is required

for accommodation facility to people like contractors trainees etc.

5 SANITATION:- Take care sanitation of plant and township by the

many super. They do always cleaning and dusting and do their work very
carefully.
 6 TRANSPORT:- IFFCO has so many buses for their employee.
The buses passes from every 30 minutes. The buses are luxurious, there are
comfortable seats and music facilities are provided also.

7 GENERAL ADMINISTRATION:- It take care the other general

things which is related to the office work like furniture and fixtures
stationary, stock and non stock items, it take care always employees facilities
at working time.

8 HOSPITAL:- Administration department paid attentions for

proper running of hospital they are responsible for appointment of good
Doctors and necessary medicine and hiring specialists.
9 PUBLIC RELATION:- The role of this section is to project a
favorable image of the organization in the eyes of employee and public
through the media such as press activities, highlighting sports cultural
events. New development sat IFFCO achievement of financial targets
research and marketing etc. Also familiarizes the employee with the
companys progress in terms of productivity training programs and future
prospects.

10 HINDI IMPLEMENTATION:- IFFCO promote Hindi as

language employees are motivated to use Hindi in their daily working charts,
stickers and posters are distributed in various department to promote the
usages of Hindi for it IFFCO get Raj Bhasha Awared so many time.
 AONLA UNIT

The flagship of IFFCO, Aonla unit is located in the Gangetic Plains of

Uttar Pradesh in Bareilly district about 28 km. south-west on Bareilly-Aonla
road. Aonla unit, on Ammonia-Urea complex, is comprised of two phases;
Aonla-I and Aonla-II. The total capacity of Aonla unit including both phases
is 8,91,000 MTPA for Ammonia and 14,52,000 MTPA for Urea having two
streams of Ammonia and four steams of Urea.

Aonla-I was commissioned in may, 1988 and Aonla-II in December,

1996. both Aonla-I & II units are achieving average annual capacity
utilization of 116%.

IFFCO Aonla unit is one of the most efficient and quality-wise as well
as environment oriented unit so that M/s KPMG Peat Marwick, a quality
registrar has certified it as ISO:9002 unit and M/s BVQI London has
accredited it as 180:14001 unit.
PERFORMANCE OF AONLA UNIT IN 2007 08

Production (in MTs)

Urea 18,64,809 tones

AMMONIA Production 10,77,246 tones

Capacity Utilization 107.2%

Highest monthly Urea prod 96183 tones by Aonla 1 in March

95778 tones by Aonla 2 in March

Yearly Urea dispatch 1865684 tones

Specific Energy Consumption

Urea (Aonla 1) 5.706 Geal/tones

Urea (Aonla 2) 5.517 Geal/tones

 QUALITY POLICY

IFFCO Aonla unit is committed to achieve satisfaction of its

cooperative societies forming community and customers by manufacturing
and supply specified quality product by pursuing.

Improvement of technology for enhancing / maintaining productivity

and growth.

Creating safe & healthy working conditions and eco-friendly

environment.

Cooperation & team spirit.

Development of human resource.

Continual improvement at effectiveness of its quality management system.

 AONLA UNIT AWARDS

IFFCO AONLA UNIT has been awarded Indo Greentech

Environment Excellence Award (1st position for the year 1999 2000).

IFFCO AONLA UNIT has been awarded Indo German

Greentech Environment Excellence Award ( 1st position for the year 2000
2001 ).

Fertilizers Association of Indias award for excellence in safety for the

year 2001 2002.

Fertilizer Association of Indias award for best article (3 rd prize) for

the article Maintenance and inspection of the modern fertilizer plant by
Shri. R.P. Maheshwari and shri. R.K. Shrivastava.

Nation Safety Council of Indias safety award 2000 (Prashanasa

Puraskar) for developing and implementing very effective.

Occupational safety and healthy management system and procedures

and achieving very good performance.
 National Safety Council of Indias safety 2002 (Prashanasa
Puraskar) for developing and implementing very effective occupational
safety and health management system and procedures and achieving very
good performance.

Nation Safety Council of Indias safety award 2004 (Prashanasa

Puraskar) for developing and implementing very effective.

National Safety Award 2005 by Ministry of Labour & Employment,

Gove of India, achieving outstanding performance in Industrial safety as
runner up for the year 2005

FAI award for Excellence in Safety National Safety Council Award

2006 Prashansha Patra for developing & implementing effective
management systems & procedures and achieving good performance in
occupation Safety & Health.
 AMMONIA PLANT

There are two streams of ammonia plants having the capacity to

produce 1350X 2 MTPD of ammonia. The technology is based on the
Halder Topose, Demark process with Natural Gas and Naphtha as main raw
material.

The production of ammonia requires Hydrogen and Nitrogen in the

ratio of 3:1. The source of Hydrogen is Natural Gas and Naphtha is sourced
from atmospheric air. Natural Gas is supplied by Gail through HBJ pipeline
from BOMBAY HIGH GAS field and Naphtha is supplied by IOC
MATHURA REFINERY. Both are used as feed stocks which contains
hydrocarbons. Small quantity of sulphur in the feed stocks is removed by
passing it through desulphurization unit. Sulphur free gas with gasified
Naphtha is then mixed with steem and sent to the primary reformer where
reforming reaction takes place in the presence of catalyst producing a
gaseous mixture of hydrogen and carbon compound. Further this mixture is
reformed in secondary reformer where air is added to provide the required
nitrogen for ammonia synthesis. After this reaction, the gases mixture is
cooled in heat recovery boilers and sent shift conversion where carbon are
converted in to carbon dioxide.
 Is separated from gaseous mixture and sent to urea plant as raw
material for urea production. To avoid the traces of carbon dioxide. Which
is harmful in further process it is converted into Methane in methanator. Pure
synthesis gas from methanator outlet is compressed and sent to ammonia
converter where ammonia is formed. The final product of liquid ammonia is
sent to Urea plant as raw material for Urea production. A common purge
recovery unit with membrane technology has also been installed to recover
hydrogen for energy saving.

UREA PLANTS
There are four streams of Urea plant having the capacity to production
1100 x 4 MTPD of Urea fertilizer. The technology is based on snamprogetti ,
Italy on ammonia stripping process.

Liquid ammonia and gaseous carbon dioxide is made available by

ammonia plant, and sent to reactor after compression and pumping. In
reactor, ammonia and carbon dioxide react to from ammonia carbonate
which is further dehydrate to from urea by the heat of reaction. The output of
reactor is sent to the stripper where urea is further concentrated by removing
un dehydrated ammonia the stripper still contains some ammonia carbonate
which is further purified in MP and LP section. Vapors containing ammonia
and carbon-dioxide obtained from these vessels are converted to ammonium
carbonate and recycled to the reactor.

Concentration of the urea solution is important because rise in the

temperature encourages burnet formation which is poisonous to the crops.
Therefore it is concentrated under vacuum evaporated concentration. After
final concentration urea melt (99%) is pumped to Urea peril tower where it
is sprayed by rotating peril bucket and fine droplets of Urea are solidified by
means of natural air draft. At the bottom of Peril Tower Urea peril are
collected and send to product handling plants by means of scrappers and belt
conveyors.

PRODUCT HANDLING PLANT

Product handling plants is composed of Urea storage known as SILO
and packaging and transport activities. Two silos of 45,000 and 30,000 MT
capacity have been provided to store urea product to ensure continuous urea
production even if it is not taken off due to non availability of Rail wagons
or seasonal demand fluctuation. The packaging facilities where bagging,
stitching and loading operation take place are composed of 16 such stations.
Each station having two weighing, filling and one stitching machines. These
machines are electrically operation and fully computerized. The system is
equipped with data logging system which can record and display various
detailed fact figures for dispatch.

UTILITIES
A part from raw material, production of Ammonia and Urea requires
various utilities via: Power, Stream , Cooling, Water, Instrumental Air, Inert
Gas, Ammonia Storage facilities etc. For this purpose, various other plants
have been functioning.

STRAM AND POWER GENERATION PLANT

To meets the continuous power supply needs of main plants,
capacitive power plant and steam generation facilities have been provided.
In this plant, two turbines having capacity of 18 MW along with heat
recovery steam generation unit have been provided to cater the plant needs
of power and steam. Additionally , HRU unit of ammonia 2 add to steam
supply of the complex.

RAIN WATER AND WATER TREATMENT

A chain of 15 bore wells has been created to meet the water
requirement of plant and township. Raw water from these bore wells is
collected in raw water reservoir having the capacity of 33,396 M. As steam
generation required water demineralization water, water treatment plants the
raw water demineralization and other dissolved salts. This demineralization
water is used for steam generation in boilers. Six unit of water treatment
plant each having the capacity to produced 140/hr of DM water have been
provided to supply of the DM water for all the complex. Six condensate
polishers unit of 120m/hr capacity each having also been provided to
conserve and recycle contaminated condensates.

COOLING TOWERS
The cooling water requirement of ammonia, urea and power plants
and offsite facilities is met by dour induced draft the type tower. Cooled
water is circulated from cooling tower to various heat exchange in the plant
and the returned hot water is cooling tower and gets cooled in directed
contact with cold air. This circulation type cooling water is eco friendly as
non chromate is used for this treatment.

COMPRESSED AIR SYSTEM

 One centralized compressed air system has been established to meet
total compressed air requirement (both plant air and instrumental air) for
ammonia Urea and other off site facilities. The compressed air system
comprise of 6 reciprocating compressor each the capacity of 1,200NM per
hour at 8Kg/cm. air drier unit has been provided to produce air at very low
drew point. Additionally one centrifugal compressor of 5000NM/hr capacity
has been installed to meet all the requirement of the plants.

INERTGAS PLANT
The equipment and vessels of ammonia ,urea and other plants
required to be purged to eliminate explosive and toxic gases before putting
for maintenance and catalysts are also to be kept under nitrogen atmosphere
for its protection when the plant is under shut down. For this purpose, inert
gas plant has been provided to 600NM/hr of high gaseous nitrogen at a
pressure of 7Kg. The process is based on fractional distillation of air at low
temperature.

AMMONIA STORAGE
A storage facility has been created to facilitate uninterrupted operation
of ammonia plant in case of urea plant shut down. Two refrigerated
ammonia storage tanks each of 10,000MT capacity have been provided to
store liquid ammonia at -33.c temperature and atmospheric pressure. The
storage facility comprises of safety system in its operational procedure.

MAINTENACE
To run a large complex of this magnitude at its peak efficiency and
productivity, Maintenance function comprising mechanical, electrical,
instrumentation, civil and telecommunication disciplines has been created.
Various types of equipment repair and keeping it operation worthy, is carried
out in-house

This large plant complex comprises of various mechanical equipments

supplied indigenously as well as from abroad, it requires high level of
preventive maintenance on turbines, pumps, compressors, rotors, vessels,
heat exchangers, reactors etc is carried out using internal resources.

A large power distribution network has been created and maintained

for uninterrupted operation of the plants. The network involves various
substation, transformation, controlled centers, emergency power supply etc.
This network is monitored and controlled by software called programmable
Logic Control (PLC).

For efficient operation of chemical process plants, effective

instrumentation and control with precision are essential. Our plants are
having most modern instrumentation is micro processor based using large
array of electronies.

TECHNICAL SERVICE
Our plant operation and maintenance is ably supported by technical
services. Its main objective is to study the plant problems and provide
solutions for de-bottlenecking covering various aspects of the plants. Several
in-house schemes have been developed and implemented to improve the
efficiency and energy consumption. An intensive management reporting
system being practiced to keep all the function and head office abreast of
latest development and as decision support system. Beside this is technical
library has been provided to the next some demand of human supplement the
latest professional information. The library boasts of more than 3,000
volumes of books and standards and more than 10,000 plant related
documentation. Quality control laboratory and training center also from of a
part of technical services.

MANAGEMENTS INFORMATION SYSTEM

In keeping peace with changing times, MIS has been given due status
at AONLA Unit. The unit has a campus wide computer network using client
server technology. Fiber Optical Cable about 7Km length runs through out
the plants and forms the nerve system of network. All networking
components like state of art switches and have been the provided by IBM.
The network comprises of 200Nos. of clients and 5Nos. of servers. Most of
the clients are Pentium and Pentium MMX computers. IBM Rs. 60000 is the
main server having AIX and Oracle 8.0 on it. Rest is window NT and
Network servers. All functional areas of the unit have been computerized.
The connected to all units, head office and marketing offices via satellite
through NICNE. Lotus Notes 4.5 on window NT facilities E-Mail within and
outside world.

Aonla Units own website has been placed on internet so as other to

know about the success story of Aonla Unit.

ENVIRONMENT MANAGEMENT
IFFCO understands its responsibility towards the environment,
therefore to maintain the ecological balance, Zero-effluent from various
plants undergo extensive treatment are collected in lagoons from where it is
used for irrigation of the green belt. A large 80 meter wide green belt has
been created around the plant. Some of the important environment
management facilities provided de-dusting system, disc-oil separator,
hydrolyser, non chromate cooling water treatment program and separate
effluent treatment plant. The air quality is also monitored continuously. The
environment parameters which are monitored are well below the MINAS
and other pollution standards.

The lagoons area has become natural habitat for the migratory birds
during the winter season and can excel as any picnic resort.

QUALITY CONTROL
Being an ISO:9002 unit, IFFCO Aonla lays much emphasis on
customer satisfaction through quality objective, a full fledged laboratory has
been established to monitor quality of production process at various stages
round the clock and as well as inputs and final product urea. A part from this
the laboratory also monitors the quality of liquid and gaseous effluents
discharged from the factory.

The laboratory is well equipped with state of art instrument based on

micro processor technology which have been found to be amply in
conducting difficult analysis with case and precision. Spectrophotometer,
Nitrogen analyzer, Moisture analyzer, Atomic absorption, Dissolved oxygen
analyzer, Flue Gas analyzer, Plasma emission, Data processors and gas
chromatograph are some of the important instruments provided in the
laboratory.
 FIRE AND SAFETY
Safety and fire prevention being the primary factor of well being of an
organization. Therefore, a well equipped fire and safety has been established
in addition to various built in safety features of the plants and their
technology. Fire and safety section has been provided with sophisticated and
proof clothing, personal protective equipment, explosive meters, safety belts,
air breathing apparatus.

To inculcate safety habit in each of the employee, various safety

seminars, training and competition are organized from time to time. A
detailed on site emergency plan has been developed and practiced at
regular intervals to maintain pre preparedness to meet any eventually.

HUMAN RESOURCES DEVELOPMENT

Employee development leads to the organization development. IFFCO
has grasped this fundamental truth. A fully functional training and
development section has been created to provide learning avenues to the
employees. Most of the employees are recruited as trainees and then
required to undergo extensive off the job training in various disciplines.
Other managerial and development.

Training is also arranged in house as well as at the other prestigious

institution. The development activities do not with employees but extended
to the families also.
COMMUNITY DEVELOPMENT
IFFCO being an institution, is committed to work for the
improvement of the socio-economic conditions of rural population around
the plant. Aonla unit has adopted several villages under its village
development scheme. Hand pump, roads construction, school building, other
amenities have been provided in the surrounding village, Medical camps,
free distribution of medicines, polio and diphtheria vaccines, family
planning and social marketing are the few activities undertaken in these
villages. Subah ladies club of township also play active part in social welfare
by running an education center the education has been established in village
Sainda near Aonla on unit which provide fertilizers, pesticides and seed to
the formers.

IFFCO TOWNSHIP

IFFCO township spread over an area of 560 acres having 1085 house
is situated at Bareilly-Aonla road in the front of factory. It provides all
modern facilities, amenities and recreational aspects to all employees
residing in the township. Township has its own shopping center, hospital,
recreation club, cable T V, community center, open air theater, swimming
pool, stadium temple and school for the children of the employees. A part
this, regular marketing bus facility has also been provided for the employees
and their dependents. Our township is miniature of India having people from
all corners of the country. All the festivals of India are celebrated with equal
zeal and enthusiasm.
 The township is well maintained with planned row of houses, lush
green lawns, trees, parks and wide roads and second to none of the
settlement. Employees from all corners of country with different language
and cultures live in the township making it mini-India.
 RESEARCH METHODOLOGY

This section deals with the methodology used in the present

investigation. It describes with the nature of study, details of samples and
statistical treatment though which data have been obtained and analysed.

1 Research design; - Research design refers to pattern or outline of a

research project working. It comprises a series of prior decision that are
taken together and provide a plan for executing an project.

Present study is survey type in nature involves employees of at

IFFCO, Aonla unit are categorized in three categorized
A Management staff.
B Technical staff
C Non technical staff

Employees were given a questionnaire to fill various level satisfaction

among employees due to place & procedure of management.

Their responses were analyzed using statistical techniques. The tool

used in study , the questionnaire is attached as a appendix.

2 Population Employees of IFFCO at Aonla unit.

3 Sample To work on whole population is done through a sample of
population considering that sample represent the characteristics of
population stratified random sampling sampling method to was used.
There strata made in population are : -
A Management staff.
B Technical staff / supervision
C Non technical staff /supervision
Random sample of 30 employees were selected from 1 st & 2nd strata
and 36 from 3rd strata.

4 Tools To study various satisfaction level of employees a questionnaire

designed by me with the help of available literatures & project guide.

This contains both open and cleared ended questionnaire related to

service rates, work environment, approach of management and various
policies of managenment.

5 Data collection I personally visited all department to have information

selected samples. After observation and brief talks. I distributed
questionnaire among selected respondent. They were fill up general
information and then given answer to all the items mentioned. Then there
questionnaires were filled up by respondents I called them.

6 Statistical technique After collection of data. I adopted appropriate

statistical techniques to get the answers required.
1 MENING OF LABOUR WELFARE

The term of labour welfare employee welfare and worker welfare

are used interchanged to denote various services provided by the employers
to the employees in addition to wages. According to Arthur James Todd,
Labour welfare means anything done for the comfort and improvement,
intellectual or social, of the employee over and above the wages paid which
is not a necessity of the industry. According to a publication of ILO,
worker welfare should be understood as meaning with services, facilities
and amenities which may be established in on in the vicinity of undertaking
to enable the persons employed.

Welfare measures may be introduced by the employers, government

and employees or by any social or charitable agency.

The purpose of labour welfare is to bring about the development of

whole personality of workers to make him a good citizen.

2 SCOPE OF LABOUR WELFARE

The labour investigation committee preferred to include under labour
welfare anything done for intellectual, physical, moral, and economic
betterment of the workers. Whether by employers, by government or by
other agencies, over and above what is laid down by or what is normally
accepted on the part of the contacted benefits for which worker may have
bargained. According to the committee on labour welfare, welfare services
should mean such services and facilities and amenities as adequate canteens,
rest and recreation facilities, sanitary and medical facilities, arrangement for
travel to and fro, the accommodation of workers employed at a distance
from their homes and such other services, amenities and facilities including
social security measures, which contribute to condition under which worker
are employed.

Labour welfare includes both statutory as well as non statutory

activities undertaken by any of the three agencies-employers, trade unions or
the government for the physical and mental development of workers, both as
a compensation for wear and tear that he undergoes as a part of production
process and also to enable him sustain and improve upon the basic capacity
of contribution to the process production. It is a very broad team covering
from social security to such activities medical aid, crche, canteen,
recreation, housing, adult education, arrangement transport of labour to end
the place of residence.

3 SIGNIFICANCE OF LABOR WELFARE

The logic behind providing welfare facilities is to create efficient,
healthy and satisfied labour force for the organization and also for the
nation. In India industrial worker, get the benefits of various welfare
facilities. The purpose is to provide them better life and also to make them
happy and efficient. The other important benefits of welfare the services are
given below: -
A welfare facilities provides better physical and mental health to the
work and makes them happy.
 Such service facilities like housing scheme, medical benefits,
education and recreation facilities for the workers families helps
create contended workers families. This will help them to devote mind
towards their work. The gain terms of productivity and quality of
work with bee large indeed.
Employees services serve to maintain some degree of peace with the
employees union in as much as constitute a considerable part of the
bargaining package. The harmony and the good relation that results
are the king pin of higher productivity.
Employer get stable force due to the provision of welfare facilities
work active interest in their jobs and work with a feeling of
involvement and satisfaction. They also find their work interesting.
Employers secure the benefits of high affiance, cordial industrial
relation and law labour absenteeism and turnover ratio.
Labour welfare measures raise labour productivity and bring industrial
peace and cordial labour management relation.
An employer is able to attract talented workers from the labour market
by providing a attractive welfare facilities.
The social evils prevalent in the labour force such as gambling,
drinking etc are reduced. Welfare activities bring improvement in the
health of the worker and keep them cheerful through entertainment
facilities.
4 CONSTITUENTS OF LABOUR WELFARE ACTIVITIES

Dr. Broughton, has divided labour welfare activities into two

categories as follows-
A Intra mural activities
In this category of labour welfare activities, those facilities are
included which are made available to the workers within organization. These
facilities include the following-
Scientific selection of appointment of worker for different jobs
Provisions of industrial training for different jobs.
Arrangement of proper working condition such as proper lighting,
fresh air, drinking water, ventilation etc
Arrangement for the prevention of accident. It includes the
arrangements protection against dangerous machine, fire and extreme
fluctuations of power etc.
Other activities for the welfare of worker, such as the facilities of
canteen, facilities of restrooms etc.
Facilities of health and medical care for the and employees and their
family members.
B Extra mural activities
These are the activities that are provided by an enterprise for the
welfare of their employees outside the enterprise. These activities include
the following-
Arrangement for the education and training for the worker and the
facilities of education for the children of the workers.
 Arrangement of proper housing, accommodation for the rent that can
afford easily.
Provision of nourishing food to the employees at the price that they
can afford.
Facilities of recreation for this purpose, the arrangement can be made
for clubs, libraries reading room, gymnasiumetc.
Provision for provident fund.
Provision for gratuity and pension.
Arrangement of co-operative societies from the employees may
purchase the good and service of daily use at reasonable prices.
Group insurance scheme.
Facilities of transportation to collect the employees from their home
and to drop back them.

5 OBJECTIVE OF LABOUR WELFARE ACTIVITES

Important objective of labour welfare activities are as follows-
To provide proper working conditions to the workers so they may be
encouraged to stay in the enterprise.
Increase and maintain the efficiency of the workers.
To encouraged the feeling of integration among employees.
To establish harmonious relation between labour unions, employees
and the government.
6 NEED/IMPOTANCE OF LABOUR WELFARE
ACTIVITES IN INDIA

In all the developed countries of the world, the employees are

providing best working conditions to their employees and they are
introducing all the possible labour welfare activities. The importance of
labour welfare activities is much greater in our country because there are
certain deficits in India Labour Force. Following are reasons why labour
welfare activities are important in India-
A Establishment of industrial peace Labour welfare activities helps in
establishing harmonious relations between employees and employers.
Employees relies that they are getting all the possible facilities and employer
take care of them. Such feeling among the employees is helpful in
establishing industrial peace

B Increase in responsibilities of workers Provision of labour welfare

activities in an enterprise increase the sense of responsibility among its
employees because they feel that should work to the best of their efficiency
and ability to justify the facilities they are getting.

C Helpful in reading the ratio of absenteeism and labour turnover

The rate of absenteeism and labour turnover is much higher in India
compared to that of the develoed countries the world. Provision of labour
welfare activities helps in reducing this rate because the worker feel
themselves well settled at one place.
D Increase in Efficiency of Employees Labour welfare activities
increase the efficiency of employees to work. These facilities help in
developing the feeling of dedicating among them. Due to the increase in
efficiency, the production and the productivity of the enterprise increase
considerable.

E Helpful in maintaining Health and physical Ability of Employee

Most of the Indian workers unhealthy and fed it reduces the production
capacity of the employees. Provision of nourishing food and medical
facilities help in maintaining health and physical ability of employees.
F Helpful in reducing the state of poverty among employees A great
problem in industrial development of our country is the extreme poverty of
Indian worker. Most of the worker in our country is unable in providing for
bare necessities for themselves and their family members. Provision of
labour welfare activities play an important role in reducing such poverty and
in providing essential plays an important role in reducing such poverty and
in providing essential to the worker.

G Helpful in providing education and training to the worker - Most of

the Indian worker are illiterate and untrained. This situation causes a great
hindrance in adopting latest technology and in introducing changes.
Provisions of the facilities of education and training to them. It increase the
productive of worker and reduces the possibilities of industrial accident. It
minimizes the need of supervision also.

Above discussion makes it clear that if clear that if adequate and

suitable labour welfare activities are undertaken in the country, it will make
Indian worker more efficient and productive. It will improve their working
condition and their economic standard. It will increase the production and
productivity of the enterprise also. So the money spent by employees on
providing labour welfare activities to their employees is in their own benefit.
Labour welfare are help them to perform their health and bring high morals.
Labour welfare is a dynamic concept as new welfare measures are added to
the existing ones along with social change. It is also a comprehensive
concept. The modern concept of labour welfare entails all those activities of
employees, which are directed toward providing the employees with certain
facilities and service in addition to wages or salaries. These are not from of
employees good will or charity to the workers butt is objective of the
organization. It is not only in the interest of the employee to provide them
with necessary medical benefits, recreation facilities, retirement benefits etc.
but also in the interest of the organization itself. The employees feel satisfied
if are provided with such and they also feel committed to the organization.
That is why test are merely factors and not motivate, yet they are necessary
for the health of the organization since they bear closed connection with the
productivity of the employees.

The basic features of welfare measures are as follows

A Labour welfare includes various facilities, services and amenities

provided to workers for improving their health economic betterment and
social status.
B Welfare measures are in addition to regular wages and other economic
benefits to workers due to legal provision and collective bargainihg.
C Labour welfare measure is flexible and ever changing. Now welfare is
add to the existing ones from time to time.

7 SCOPE OF WELFARE ACTIVITIES

Labour welfare activities include all services, amenities and facilities
provided by the employees other than wages. The international labour
conference at its 39th session enumerated the following facilities as labour
welfare activities-
A Feeding facilities.
B Rest and recreation facilities.
C Transportation to and from the work place to their homes etc.
The labour Investigation committees stated, For our part we prefer to
include welfare activities anything done for the intellectual, physical, moral
and economic betterment of the workers whether by employer, by
government or by other agencies over and above what is laid down by law

8 TYPES OF WELFARE ACTIVITIES

Welfare services relate to physical and social well being of the
employees both within and outside the organization. Within the organization,
these include provision of medical benefits, recreational facilities, libraries,
canteen, rest room etc. They may also include meals and refreshments
supplied free of cost or at subsidized rates to the employee. But outside the
organization, welfare arrangement include provision of housing
accommodation, education of children of employees, sports fields, medical
advice for the family etc.
On the whole, these services may be basically of three types :-
A Economic.
B Recreational
C Facilitative
These are discussed below

A ECONOMIC
These provide some additional economic security over and wages of
salaries, such as pension, life insurance, credit facilities etc. Establishing a
proper pension program will reduce dissatisfaction in the area of economic
security. Pension is a kind of deferred payment to meet the need of
employees in their old age. Generally, the amount of pension is related to the
last pay drawn and the total number of year of service. Some organization
has a scheme of family pension, which provide for payment of pension to
family members in case of demise of employee. Similarly, the employer may
contribute towards the premium of life insurance of each employee. Some
organization has a scheme of family pension, which provides for payment of
pension to family members, in case of demise of employee. Similarly, the
employer may contribute towards the premium of life insurance of
employee. Some organization also helps the employees to start of the
employers or consumers co-operative stores to provide the workers with
customers goods at no profit no loss basis. The employee often needs
money for purchase of cycle, scooter, TV, sewing machine, fan etc to raise
their standard of living. In such case and at other time e.g. marriage and
other religious requirements. The employer may advance them the money,
which is paid back by the employees in the from of monthly installments to
be deducted from their salaries. The also be inducted to build up their own
fund for future contingencies.
B RECREATIONAL SERVICES
The employees are in need of occasional diversion. Their attitude
improves when the routine of everyday living is broken occasionally. For the
purpose, management may provide for recreational facilities. More
agreeable informal atmosphere is promoted through the contacts and
relationships built up in the recreational event. The management may
provide for indoor games like Table tennis in the common room for
employees. In case of big organization, management may also arrange the
employees will increase. Management may also provide for reading rooms,
libraries, radio, TV etc for the recreation of the employees.

C FACILITATIVE SERVICE
These are conveniences which the employees ordinarily require such
as-

1 Canteen, Rest Room and lush Room

Eating is naturally a very important thing for an employee to keep his
health and efficiency in working. Unless proper facilities for food, tea and
room are available, health and consequential efficiency of the worker will go
down. Hence almost all the factories are required to provide canteens whers
food can be obtained either at a fair price or at subsidized rates. Similarly
may be provided where workers may take their food that they bring from
their homes. Workers also need place or shelter for taking rest during leisure
hours. This is also a necessity for proper upkeep of health and efficiency.
There is a very large size canteen situated at main gate of the factory.
It provides tear, snacks, lunch and meals at very reasonable rate to the
employees.
 There are shelters coach rooms, restrooms, reading rooms, there is
library (both at the plant and in the township) for the employees.
Fire section has been provided with fire fighting tenders rapid
intervention vehicles.
Fire proof clothings personal protective equipments explosive meters.
Safety belts.
Air breathing apparatus etc.

2 Medical facilities
Health is one of for the most things for the employees and it is natural
that there may be injuries because of accidents while working. So first aid
facilities must be provided for within the factory premises. In addition,
medical scheme is generally in operation under which reimbursement of
medical expenses actually incurred is allowed. The organization may also
prescribe doctors from whom the employees may get services in case of
need.

a Dispensary:- There is proper arrangement of a dispensary at factory

area. They can start first aid treatment of the injured worker. The medicines,
the bandages etc. are provided to the dispensary by IFFCO.

b Health Centre/Hospital:- In IFFCO there is a hospitals in the township

to take of the employees and their families too.
One Physicians.
One lady Doctors and one child specialist.
Besides there as 5 minutes, 2 Ayas, One sweeper, One administrative
Assistant and pathology technician.

c- Emergency air/First aid appliance:- There are well equipped first aid
boxes readily available during all working hours at all the plants and offices
respectively.

d Ambulance;- IFFCO provide four Ambulance to there employees for the

emergency period.

3 Housing facilities
Some organization construct flats for their employees and provide the
same either free or at a nominal rent. In some cases, compensations are
while in other cases, loans are advanced to the employees to enable to
construct or purchase their own house of flats.

4 House Building loan ;-

The house building loans are granted to employees for construction
/purchase of house & the loan is sanctioned on very liberal norms & on very
normal rates of interest.

This rates is realized in a span of 20 years. This span is reduced

according to the service of the employees concerned. This is a very liberal
benefit to the employees to the owner of the house to the owner of the house
during their tenure of service. House building loan 8 lakh with 5.5%.
a The advance is granted to employees of IFFCO who have regularly been
appointed to the service of IFFCO and have completed three years services.

b HBL may be granted for

1. Purchase of Plot/Land.
2. To buy flats.
3. For Construction of House.
4. For Maintenance.

c The quant yam of loan will be such that carry that carry home pay after
deduction of loan installments shall not be less than 50% of salary or Rs.
4000/- (whoever is less).

5 Washing Facilities
It is necessary to provide washbasins and washing facilities to be
conveniently accessible to all worker should be clean, properly separated
and screened for the use male and female employees.
The employees who are supply with the protective clothing/uniform are
granted a working allowance at the rate of 5%of their basic pay.

6 Educational Facilities
Educational facilities may be provided by the organization to the
employees children by starting a school for them.

6 Leave
The employees are having the facilities of following types of leaves-
a Casual Leave This is a 14 day leave during one calendar year (for-new
employees pro-rate basis) but cannot be combined with any other leave
unarailed CL will lapse at the end of the year i. e. 31st December.

b Earned Leave 33 days after a completion of one year service (i.e. one
day every eleven day worked) can be accumulates up to 240 days only.

c Medical Leave 20 day on a half pay in a year (leap year 18 days) This
half pay leave can be computed as full pay i. e. 10 days Medical leave
available only after completion of the 1 year service there leave are granted
for a period of sickness of 3 day (inclusive of intervening, preceding &
succeeding Sunday and holiday at a time) Supported by medical certificate
can be accumulates up to 120 days full pay.
Medical assistance : -

Number of family members Ceiling for routine medical

(including the employee himself) treatment per annum
For 2 family members Rs. 2250/-
For 3 family members Rs 4500/-

Two type which are vogues

i Medical scheme A
ii Medical scheme B

i Medical scheme A Under this employees are reimbursed with the

medical expenses not exceeding the amount stated in the previous page.
ii Medical scheme B The entitlement of routine medical treatment may
be reimbursed to the employee, without production of receipt, prescription
etc. Every month not exceeding 1/12th of the limits under the clause.

7 Leave travel concession :-

Existing schemes of LTC and LTC encashment under both the
schemes i e x and y stand discontinued as on 31st dec,2007.

Effective from 1-1-2007, LTC shall be limited to certain % of basic

pay of an employee, to be based on such rules & regulations as notified from
time to time, with the approval of the M. D.
Many organization reimburse actual fares incurred by employee in
undertaking a tour along with his or her spouse and minor children once
during specified of years.

8 Contribution provident fund and pension scheme: -

Provident fund 12%of basic & D A & out of this provident fund,
contribution of Rs. 4170/- is transferred to pension scheme.

9 Reimbursement of fixed local traveling expenses: -

Reimbursement of fixed local traveling expenses is Reimbursed to the
employee @ 17% of their basic pay.
10 Education allowances: -
An education allowance is respect of school/college going children of
employees paid @ 20% of their basic pay. This allowance is admissible for a
man for three children. This is paid at actual to subjects to a foresaid limits.

11 Incentive for family planning operation: -

Appreciable amount is to be for employee.
Special casual leave-
a 6 day CL in case of sterilization operation undergone by the employees.
b 14 day CL (special) in case of sterilization operation undergone by the
female employee.
c 7 day special CL if it is undergone by the male employee.

12 Redemption scheme of House Building Loan: -

The employees who has taken House Building Loan, no recovery of
the house loan is made from the dependent family members of deceased
employees and the dependent family member can become the owner of the
house.

13 Salary Advance: -
A permanent employee may be allowed to draw an advance equal to
one months salary (Basic + Dearness allowance) last drawn, once in a year
few of interest. The advance shall be recordable in not more than to equal
monthly installments commencing from the salary of the following month.
No further advance shall be granted unless the earlier advanced is fully repai
14 Canteen subsidy
With effect from 1st April 2008, canteen, subsidy will be paid to the
employees, on monthly basic @ 10% basic pay. And 12 Rs. per plat for any
employees and worker.

15 Productivity linked incentive scheme for the employees of IFFCO.

16 Conveyance Advance: -
Now any one can though his entitlement may be mobbed, cycle or
scooter.

Motor car --- Actual cost on 90% of motor car for grade 1 & above to
108 & equal monthly installments

Motor cycle/scooter--- For 40,000 Rs. to motor-cycle & 30,000 for

scooter for grade 2 employees and 72 equal monthly installments.

Moped For 20,000 Rs. to moped to grade 3 and 60 equal monthly

installments.

Bi-cycle--- 3,000 Rs. for cycle, for grade 4 employees, and 30 equal
monthly installments.

17 Elimination of dust, fumes, smoke and gases

In IFFCO take care and measures to removement of the dust, fumes and
gases from the workroom for the clean environment and good health, there is
proper arrangement to discharge the fumes, smoke and gases, it discharge at
a height of 96 meters and the content of NH3 and Urea in it is a low as a 6
ppm.

a Humidity:- At IFFCO the humanity of air is not artificially, it increased

during the manufacturing process.

b Overcrowding:- IFFCO Aonla plant is setup at a very large so there is

no question of overcrowding there is 15 cubic meter space for very workers.

c Lighting:- At IFFCO there is sufficient and suitable arrangement of

artificial and natural lighting and every part of a factory.

d Control of Effluents:- IFFCO understands its responsibility forwards

the environment. The effluent from various plants undergoes extensive
treatment in effluent treatment plant (ETP) and this water is then used for
irrigation.

e Sitting Arrangement:- There is suitable arrangement for sitting in

IFFCO they provide a separate convert with comfortable seat and table and
some other facilities for officer and for other workers they provided the
comfortable seat and table. There are shelters, restroom and lunch room for
some purpose.

18 Drinking Water:-
IFFCO provide the sufficient number of water coolers at different places in
the plants.
19 Waste Disposal:-
The effluent from various plants undergoes extensive treatment in ET plant
and collected in lagoons from where they are used for irrigation of the green
belt.

The lagoons area has become natural habits for the migratory biros during
winter season and can excel as any picnic resort.

20 Work mens safety measures:-

At IFFCO there is proper maintenance of machines and tools used.
To provide protection against dangerous fumes and gases(which can
used up to 35 minutes)worker are provided with breathing apparatus.
Safety helmet, carpals or multy, goggles, dust mast, hand gloves to
avoid any sort of inhalation fans to remove accumulated from
workshop or from clothes of workers respectively.

9 THEROTICAL ASPECT OF WELFARE
Labor welfare includes provision of various facilities and amenities in
and around the work place for better life of the worker. It is a part and parcel
of social welfare. The term social welfare cannot the welfare of the entire
society whereas labour welfare is a narrow concerned with the welfare of
workers. Labour welfare includes medical, sports, education cultural and
other facilities. In India, some welfare facilities are compulsory as per labour
laws, while other are purely voluntary in character. It should be noted that
expenditure on labour welfare is a profitable investment in the long run as it
motivates the worker for higher productivity.
Labour welfare measures have the following objective.
A To provide better life and health to the workers.
B To make workers happy, satisfied and efficient.
C To relive worker from industrial fatigue and to improve intellect and
material condition of living of the workers.

10 NECESSITY OF WELFARE WORK IN INDIA

Labour welfare activities in India are urgently needed because India is
an industrial backward country and the working conditions are not
satisfactorily Indian industries. The workers are poor and illiterate and
generally blamed for being irresponsible and lazy. Labour welfare activities
are necessary for improving their working conditions and their economic
standards.

11 EVALUTION OF WELFARE MEASURES

Is labour welfare measure waste of money? There are two views about
this. According to the first view, held by most of the employees in India, the
amount spent on labour in welfare work is sheer waste of money of money.
Their arguments are as under.
Limited financial resources negligible amount spent on welfare
activities does not yield good results.
The administrative machinery in industries is overburdened.
Workers do not contribute anything towards welfare founds
Suspicions by employees employees take this welfare measure as
to undermine the influence of trade unions.
 Welfare activities have not direct and immediate effect on labours
efficiency and productivity.
Labour policy and practices in India are quite unsatisfactory.
According to the second view, the welfare activity if well planned and
well organized repay the employer in the run because it increases efficiency
and productivity of workers in the following ways.
Worker real wages are increased.
Workers feel themselves satisfied with work.
Labour absenteeism and turnover ratio declines.
Welfare measures recognize the human values.
It ensures healthy and enlightened citizens.
Welfare measures recognize the human values.
A sense of responsibility is developed.

12 CHARITABLE ORGANIZATIONS
Charitable organizations conduct social welfare activities, which are
useful to all section facilities, scholarships, etc. However, the contribution of
such organization in labour welfare is not so significant.
A PROVISION OF FACTORIES ACT, 1948
REGARDING LABOUR WELFARE

Section 42 to 49 of the factories act, 1948 contain specific provisions

relating to welfare of labour, sec. 42 to 45 apply to all factories irrespective
of the number of workers employed. Sec. 46 to 49 are applicable to factories
employing more than a specified number of worker. These provisions are
discussed below-

A WASHING FACILITY (SEC.42)

In every factory (a) adequate and suitable facilities for washing shall
be provided and maintained for the use of worker there in, (b) separate and
adequately screened facilities shall be provided for of male and female
workers, (c) such facilities shall be conveniently and shall be kept clean.

B FACILITIES FOR STORING AND DRYING CLOTHING

(SEC.43)
The state government may, inspect of any factory or class or
description of factories, make rules requiring the provisions there in of
suitable place for keeping clothing not worn during working hours and for
drying of wet clothing.

C FACILITIES FOR SITTING (SEC.44)

In every factory, suitable arrangements for sitting shall be provided
and maintained for all workers obliged to work in a standing position, in
order that the take advantage of any opportunities for rest which may occur
in the course of their work.

D FIRSTAID AND APPLIANCES (SEC.45)

There shall in every factory be provided and maintained so as to be
readily accessible during all working hours first aid box or cupboard to be
provided and maintained shall not be less than one hundred and fifty
workers ordinarily employed at one time in the factory.

E CANTEENS (SEC.46)
The state government may make rules requiring that in any specified
factory where in more than two hundred and fifty shall be provided and
maintained by the occupied for the use of the workers. Such rules may
provide for
The date by which such canteen shall be opened.
The standards in respect of construction, accommodation, furniture
and other equipments of the canteen.
The foodstuffs to be served therein and charge which may be made
therefore.
The constitution of managing committee for the canteen and
representative of the worker in the management of canteen.
The items of expenditure in running of canteens which are not to
be taken in to account in fixing the cost of good staffs and which
shall be borne by the employer.
F SHELTERS, REST ROOM AND LUNCH ROOM(SEC.47)
In every factory where n more than one hundred and fifty worker are
ordinarily employed, adequate and suitable shelters of rest room and a
suitable in the lunch room, with provision of drinking water, where worker
can eat meals brought by them, shall be provided and maintained.

G CRECHES(SEC.48)
In every factory where in more than 30 women workers are ordinarily
employed, there shall be provided and maintained a suitable room for the use
of children and under the age of six years of such women employees, such
room shall provide adequate accommodation, shall be adequately lighted
and ventilated, shall be maintained in a clear and sanitary condition and
shall be under the change of may make rules for providing additional
facilities for the care of children for washing and changing their clothing and
providing them free milk and to feed them by the mothers at the necessary
interval in any factory.

H WELFARE OFFICERS (SEC.49)

In every factory where in five hundred or more workers are ordinary

employed, the occupied, the occupier shall employee in the factory such
number of welfare officers as may be prescribed.
 SWOT ANALYSIS

Strength
1 Cooperatives are voluntary organization pf farmers are the actual end
users with services with as than primenatto.

2 Direct relation with customer that make their job to read their customers.

3 High consumer a varness due to heavy promotion, former meeting,

black, semonspation.

4 The strong capacity with cooperative is being steadily augmented with

the help of world loan finance.

5 Cooperative enjoy a high serge of creditability & reputation among

farmer for the quality at the product distributed by them.

6 As a matter of the policy, IFFCO has allwage allowed competitive term

& condition to its marketers like stale Apex Cooperative its marketing
federation the societies.

7 Kandla, Kalol, Phulpur, & Aonla unit have been awarded 150-14001
certificates by M/s by Q1 London & Kalol & Aonla units also get the 150-
9002 certificates M/s Kpmg peat man width for most efficient & quality
wise as well as environment oriented unit.
8 IFFCO enjoys the status of being the largest producer of the urea in the
word in a single country.

WEAKNESS

1 More efforts have to be made in enhancing the allocation of urea & DAP
in southern & eastern parts of the country.

2 IFFCO needs a unique selling proposition (USP) the current advertising

or exciting.

3 Due to the induction of the state public sector agencies like agro
industries co-operative the distribution system of IFFCO has been affected.

4 Adequate cash credit accommodation is not available to such primary

cooperative societies under where credit flow has been checked out to high
default rate & hence they have to resort to cash sale of fertilizer.

5 Many a time the secretary of the cooperative security is not a village &
hence his identity with the local farmers community is not well established
and due to this reason some societies do not even have the services of a felt
time paid servitor.

6 Law uniform policy has been involved for sharing of distribution margin
between the various item of cooperative network in each state to sustain the
vital retail function being performed by the primary operation lost in course
of time.
7 Customer prefer HDPE page as packaging of fertilizer because of its
multiple user but due to pressure from government IFFCO is using both
HDPE page & jute bag for packaging purpose.

8 As a matter of principle IFFCO has to market its active production

through the cooperative system the cooperative is not developing fast
enough in order to absorb all the additional volumes offered on likely to be
offered by IFFCO.

OPPORTUNITIES

1 IFFCO thrust will continue to be on service to the farming community

by conducting need based area specific agricultural extension and
promotional the scheme for the benefits of farmer have to be further
strength.

2 IFFCO has to modify/strengthen the cooperative so as to sale its

increased volumes fuel competition from the private travel serve the farming
community in more effective manner & make the cooperative strong enough
to cope with load of their responsibilities.

3 It can enlarge its infrastructure by setting pesticide chemical unit and

hence can give rise to new cheaper & service to the formers.

4 IFFCO could set up a cooperative unit for HDPE bag Manu fracturing
5 It would play a of catalyst in promoting rural sports & equipper rural
limited

6 In the event if control of urea IFFCO might enter in fertilizer export

market

7 IFFCO has set up bio- fertilizer unit to increase the agriculture

production without affecting the environment which we can say is a part of
eco. Friendly strategy of IFFCO to increase the cooperative share to have an
edge over the completions.

THREATS

1 Because of crops policy on eleconiral to phosphate drupe in NPK

fertilizer consumption and widen of NPK fertilizer ratio posing season
threats to the fertilizer in elusions.

2 Government polices regarding subsiclicaseey reutilizes as such there is

all wage feel of declaring subsidy.

3 Railway limited number of wagons production is increasing day by day

which hampered transportation

4 The involvement of state public sector agencies which sell their fertilizer
threatened the market share of operative.
5 The time has come for the cooperative to adopt an aggressive marketing
strategy to notch the increasing competition as also the flexibility &
resilience of the private traceless.

6 The future of the fertilizer industry will be development if the

government takes a policy to mark or by option, which is take about quite
after, in view of low international price.
 FINDING & INTERPRETATION

Management Staff
There are various schemes on practice at IFFCO Aonla unit for the
satisfaction of employees and their involvements for more productivity. In
the present study 30% have shown to be very attractive, 50% of the major
have shown moderator satisfaction provided by IFFCO while only 10% are
fairly satisfied to their maximum in contract to there satisfactory level
surprisingly their 10% management staff showed disappointment.

Fringe benefits provided by the organization again induce lot of

involvement of the manager for their better productivity, in the present study
satisfaction was shown by 90% while 10% was of the opinion that fringe
benefits are not attractive and there is scope for further improvement.

Technical Staff
The survey about the schemes revealed that in opinion of 70% are
very attractive, while 30% had a view that they way attractive, satisfactory
response was felt by 50% of the staff 12.5% feels that not much attractive.

In view of winning the confidence of the employees, 30% staff

opinioned that they had always natural and important attitudes towards the
employees while 70% frankly that occasionally followed this trend.

In view of 80% staff there are good facilities of training for trainees &
apprentices similarly sports activities by 60% staff while 30 are not satisfied
& surprisingly 10% viewed that they are poor. In terms of entertainment
40% are satisfied while 60% are not satisfied.
In case of health care 90% stratified 10% not- satisfied. In case of
working conditions 30% satisfied & 50% are not.

In case of facilities, activities allowances and working condition

etc.71.5% staff is well satisfied 28.5% managers are not satisfied.

It is interesting to know that 100%is showing interest in the welfare of

the employees of the organization & also concern about their fly grievance.

The relationship is good in opinion of 30% manager & very good in

opinion of 50% manager and 20& managers have a view that the
relationship is trust fair.

Non technical staff

Worker at grass root level in the organization or to say to be very
important for better development in the unit.

IFFCO Aonla unit has adopted welfare schemes, in view of 5.5% of

workers schemes are attractive 27.5% feels that schemes are not attractive
and poor response are shown by 5.5% 66% in favor of transfer, 27.7% in
satisfactory position with promotion scheme, and in programs are very poor
82.5% of workers are satisfied with fringe benefits

In case of responsiveness of managers to solve the disputes, in opinion

of, 55.55% it is poor, 27.7% it is just fair 16.55% are satisfied. In case
relationship between mangers and workers of IFFCO Aonla, it is fair 44.4%
it is good and very good , 11.1% it is the excellent 44.4% worker do not
agree with that the welfare scheme are satisfactory 33% disagree with this
view and 16.6% are completely agreed to such activity.

The worker also have positive attitude towards betterment and

development of good promotional polices redressed of grievance, fixation of
pay & decentralization of certain power.
 LIMITATIONS

The project report was completed with in the project of 8 weeks

which was not the sufficient time to evaluate the hole scheme of
IFFCO

The guidance provided by guide was not quite complete because of

lack of time and their busy schedule.

The research was based on the subjective knowledge rather than the
objective one.

Most of the questionnaire was filled in the research, so the

employees might have faced some problem to fill the questionnaire.

The technical support was not satisfactory and the employees were
not aware about the computer knowledge also.

In some areas at lower lever level the workers are not participative
because mostly they are illiterate and didnt understand the meaning
of research because of this collection data is a big problem for the
research.

People were not giving the actual data because of this the ambiguous
data has been collected & creates problem at the time of analysis &
interpretation.
 Findings have been revealed by the researcher who are enthusiastic
but have little experience in the field of research.

All workers were concentrating yet there were few who varying
clinical about market survey and found that useless, some would for
the best known to them gave wrong data or would not give any
information at all.
 RECOMMENDATION

Principle and strategies are related to labour must be as follows.

Support desired behavior at all style.

Provide flexibility with in reward frame work so that individual

business units can vary their programs based on their differing
business needs.

Be based on organization ability to pay and industry bench marking

study.

Be clearly on articulated and adaptable to changing business

condition.

Be regularly reviewed.
 CONCLUSION

The most significant impact of IFFCO of ambitions plan for growth

and globalization will be on the employee welfare as well as human resource
of the organization being the single most critical resource which detainee the
effective utilization of all other resources or the organization in turn world
have ascending implementation for welfare function which by its role
definition is responsible for the effective acquisition, development and
utilization for the welfare to achieve organization goals.

With the changing business scenario the challenges for the employee
welfare function will be unused that the welfare polices remain will aligned
not only with the business polices of the company, but also with the
changing needs & expectation of its employees. It will also have to ensure
the development of the employee welfare in term empowering them with the
necessary knowledge. Skill, leadership, competencies and alive the
innovative capabilities for ganging competitiveness in the market. The
would demand from the employee where welfare a higher degree of
sensitivity to the environment and the scanning of the existing welfare
polices on the continues basis to keep them need based on the time.
Endeavourer will conclude in its true sprite during the years to come.
EMPHASIS ON :

1 To make the welfare schemes more effective.

2 To encourage participation culture.

3 To make policies regarding wage structure, bones and other related to the
employees benefit.

4 To promote harmonious relation between workers and management.

5 To make representative to the authorities in regard to their services,

conditions, housing medical and other .

CONCLUSION

1 The most significant impact of ambitions plan for growth and

globalization will be on the employee welfare as well as human resources of
the organization being the single most critical resources which determine the
effective utilization of all other resources of the organization.

2 With the changing business scenario the challenges for the employees
welfare function will be ensured that the welfare polices remain will be
aligned only with the business policies of the company, but also with the
changing needs and expectation of its employees.
3 It will also help to ensure the developing of the employees welfare in
terms of empowering them the necessary knowledge, skill, leadership,
competence.
 SUGGESTION

1 To make the welfare scheme more effective.

2 To encourage participation culture.

3 To promote harmonious relation between workers and management.

4 Reducement in the voluntary workers.

5 An organization is IFFCO should promote the education of workers.

6 Employees should be fully explained about companies policies.

7 Employees should be informed about objective and goals of company.

8 Employees should be familiar with the working conditions, procedure

and policies, carrier grown rules. They should also be informed about status
as compared to any other organization.

9 The quality of working life and other programs related to HRD may be
improved through proper training of the staff concerned.

10 On earning profit loans schemes should be enhanced.

11 Communication between management & worker should always be
fragment .

12 Transparency regarding promotion issues of staff & other should be

kept .

13 Award job punishment policy should also be implemented.

14 Level of participation responsibility should be increased keeping in

mind the population belief on achievement.

15 Training & development should not be conducted in manner, where as

the continuity to subject & duration should be maintained.
 BIBLIOGRAPHY

1 IFFCO monthly magazine

2 IFFCO journal

3 IFFCO Directors (HR) survey and research report

4 www.IFFCO.com

5 Business today

6 All Indian Human Resource Association magaines

 QUESTIONNAIRE

Name of Employee: --------------------------------------------------------

Age: --------------------------------Gender----------------------------------
Designation: -----------------------------------------------------------------
Department: ------------------------------------------------------------------
Period of service: ------------------------------------------------------------
NOTE: - Tick the correct answer

Q: 1 Do Labour welfare play any role in the organization?

A- Yes B- No
C- Can not say

Q: 2 Are you happy with your present wages and allowances?

A- Yes B- No
C- Can not say

Q: 3 Whether you are satisfaction with welfare activities being arranged by

IFFCO?
A- Yes B- No
C- Can not say

Q: 4 - What type of labour welfare should be hers.

A- Monetary B- Non monetary
C- Both D- Partially above
Q: 6 - Does labour welfare achieve desired result?
A- Yes B- No
C- Can not say

Q: 7 - What are the objective of the welfare?

A- Motivation B- Satisfaction
C- Competition D- Need of employees
E- Compulsion

Q: 8 - Which area is affected by welfare?

A- Performance link B- Productivity link
C- Profitability link D- All of above

Q: 9 - Which type of labour welfare would you like to choose for yourself?
A- Monetary B- Non monetary
C- Both D- Can not say

Q: 10 - How should it be given to the employees?

A- Group B- Independently
C- Both E- Depend upon the labour welfare

Q: 11 - Should it be same for all level of executive or non executive in any

group?
A- should be B- Partially
C- Not D- Can not say
Q: 12 - Does employees satisfied for taking welfare?
A- Fully B- partially
C- Can not say

Q: 13 - How much extent do employees get satisfaction?

A- 100% B- 75%
C- 50% E- 25%

Q: 14 Should it adopted by IFFCO continuously for a long period?

A- Yes B- No
C- Can not say