1) According to your text, the most common process metric is:

A. Productivity B. Utilization C. Throughput time D.

Efficiency

2) Which of the following is true about make-to-stock processes?

A. Make-to-stock processes can be controlled based on the actual
or anticipated amount of finished goods B. Make-to-stock process
is used when demand is seasonal and the firm does not have
enough C. Services by their very nature often use make-to-stock
processes. D. A and B

3) ________ is when the activities in the stage must stop

because there is no place to deposit the item just completed. A.
Buffering B. Starving C. None of these answers D. Blocking

4) According to Hayes and Wheelwright, which of the following is

not a major process flow structure? A. Job Shop B. Assembly Line
C. Project D. Batch

5) The best process flow structure to use for making automobiles

is? A. Job Shop B. Group technology cell C. Assembly line D.
Batch Shop

6) The type of processing structure that is used to produce

gasoline, chemicals, and steel is: A. Job Shop B. Assembly Line
C. Continuous Flow D. Batch