Organizational Behaviour

List of Attempted Questions and Answers

True/False

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
True/False
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Select The Blank

Question

Correct Answer
Select The Blank
Question
Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
True/False
Question
Correct Answer
Match The Following
Question
Hawthorne Experiments
Hugo Munsteberg
Scientific Management movement
Wagner Act
True/False

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
Blake and Mouton
Fred Fiedler
Rensis Likert
Tannenbaum and Schmidt
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
Katz and Kahn
Keith Davis
Kurt Lewin
Ronald Lippitt and Ralph K.
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
True/False
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Select The Blank

Question

Correct Answer
True/False
Question

Correct Answer
Match The Following
Question
Douglas McGregor
Harold Kelley
Herzberg
J.Stacy Adams
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Select The Blank

Question
Correct Answer
Correct Answer
True/False

Question

Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
True/False
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
True/False
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Match The Following
Question
communication model
cultural barrier
encoding
formal
vertical
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
Bureaucratic culture
Organization culture
Procedures and policies
Reward system and measurement
Tradition, loyalty
Multiple Choice Multiple Answer
Question
Correct Answer
True/False
Question
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer

True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer

True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
True/False
Question
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
True/False
Question
Correct Answer
Select The Blank

Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Select The Blank

Question
Correct Answer
True/False

Question

Correct Answer
Match The Following
Question
Noise
Peak output
Repetitive task
Soft music
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
True/False

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer

Select The Blank

Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Select The Blank

Question

Correct Answer
Match The Following
Question
Participation
Paternalistic attitude
Scientific and professional employees
Theory X
Multiple Choice Single Answer

Question

Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer
True/False

Question

Correct Answer
Match The Following
Question
Attitude
Opinion
Personality
Value
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Match The Following
Question
Every organization contains a blue
In a organization there is constant interaction
Organizational behavior helps to understand the
importance of objectives cannot be achieved
Organizational
Organizations show
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Match The Following
Question
Employees who are regular and punctual

HR manager comes late frequently

Managers do not bother to motivate, guide,
develop employees organization
Organization help people achieve their own
personal objectives
Performance results are minimum
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
True/False
Question
Correct Answer
Match The Following
Question
Ego
Ideal self
Per sonare
Physical structuring
Traits
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Match The Following
Question
Edward strong Jr.
Frederick Taylor
Input
Pathologist
Waller Dill Scot
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Match The Following
Question
Freuds reasoning
Human behavior is directed
Human is constantly
Motivation represents a relation between
Motive is
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
Fatigue
Intelligence
Temperature
Work
Work efficiency
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
True/False
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer
Select The Blank

Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Select The Blank

Question

Correct Answer
Select The Blank

Question

Correct Answer
True/False

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer
Select The Blank

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Select The Blank

Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
A negotiation situation is one in which the
individuals are to
Avoiding refers
Compromise achieves moderate but only
Compromising style refers to behaviours
Person uses avoiding style
Match The Following
Question
Conflict
Incompatible
Inter personal
Intra group
Intra personal
True/False
Question
Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Single Answer

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

True/False

Question

Correct Answer
True/False

Question

Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer

Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
True/False

Question

Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer

Match The Following

Question
Fred Luthans
Frederick Taylor
Hugo Munsteberg
Waller Dill Scot
Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Select The Blank

Question

Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Select The Blank
Question
Correct Answer
Select The Blank

Question

Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
Select The Blank
Question
Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question

Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
Direct hurdle in the communication process
Donald Pelz
Interpersonal communication hurdle
McCelland
True/False

Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Select The Blank
Question
Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question

Correct Answer

Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

True/False
Question
Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
True/False
Question
Correct Answer
Match The Following
Question
Autocratic leaders
Free rein leaders
Negative leaders
Participative leaders
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Select The Blank

Question

Correct Answer
Select The Blank

Question

Correct Answer
True/False
Question
Correct Answer
Select The Blank
Question
Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Single Answer
Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Select The Blank
Question
Correct Answer
Select The Blank

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
True/False
Question
Correct Answer
Select The Blank
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
Event in the surrounding environment strongly
influence.
It is interesting to know that the word
personality by derivation should mean
Monetary rewards, authoritarian leadership style
and motivational strategies for performance are
ineffective.
Personality is a stable set of characteristics and
tendencies
Personality is the organization of an individuals
Match The Following
Question
A can have strong super ego is
A personality becomes disorderly
Cattell has extensively worked on traits

Id is pressing for satisfaction

When too much energy is consumed by ego in
mediating between the id and super ego
True/False

Question

Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer

True/False
Question
Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
Select The Blank
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Select The Blank

Question

Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer

Select The Blank

Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

True/False
Question
Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
True/False

Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
True/False

Question

Correct Answer
Select The Blank
Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Match The Following
Question
face to face interact condition
fear of reprisal
filters
lateral communication
vertical communication
True/False

Question

Correct Answer
True/False

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
Benevolent leader
Consultative leader
Democratic leader
Leadership actions are related to degree of
authority used by managers and
Leadership makes difference between
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Match The Following
Question
Alderfer
Douglas Mc Gregor
Growth
Incentives
Vrooms Theory
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
Attitude
Goal conflict
Inter group
Procedural conflict
Situation
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Match The Following
Question
assume differences
choose channels
multiple channel is used
practice empathy
simplify messages if possible
True/False
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
True/False

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Match The Following
Question
Division of
Goal
How Thorne
Meaningful
Organizational
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank

Question

Correct Answer
Correct Answer
Select The Blank
Question
Correct Answer
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False
Question
Correct Answer
Match The Following
Question
Forming stage
Norming stage
Problem solving teams
Self managed teams
Virtual team
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank
Question
Correct Answer
Select The Blank
Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
True/False

Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Single Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank

Question

Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Select The Blank

Question

Correct Answer
True/False
Question
Correct Answer
Match The Following
Question
Learner-oriented remedy to overcome groupthink
Member-oriented remedy to overcome groupthink
Organisational remedy to overcome groupthink
Process-oriented remedy to overcome groupthink
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer
True/False

Question

Correct Answer
Select The Blank
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Select The Blank
Question

Correct Answer
True/False
Question
Correct Answer
True/False
Question
Correct Answer
True/False

Question

Correct Answer
Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Single Answer
Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer

Multiple Choice Single Answer

Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question

Correct Answer
Multiple Choice Single Answer
Question

Correct Answer
Match The Following
Question
Closure principle of perceptual grouping
Figure ground principle
Perceptual constancy
Perceptual defense
Select The Blank
Question

Correct Answer
True/False
Question

Correct Answer
Select The Blank
Question

Correct Answer
Multiple Choice Multiple Answer
Question

Correct Answer

Multiple Choice Multiple Answer

Question

Correct Answer

Multiple Choice Multiple Answer

Question
Correct Answer
True/False
Question
Correct Answer
True/False
Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
True/False
Question

Correct Answer
Multiple Choice Single Answer
Question

Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Select The Blank
Question

Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
Multiple Choice Single Answer
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer
True/False
Question
Correct Answer
Match The Following
Question
Abraham Maslow
Alderfer's theory
Porter Lawler model
Vroom's theory of motivation
Select The Blank
Question

Correct Answer
Select The Blank
Question

Correct Answer
True/False
Question
Correct Answer
Multiple Choice Multiple Answer
Question
Correct Answer

Multiple Choice Single Answer

Question

Correct Answer
Select The Blank
Question

Correct Answer
True/False
Question

Correct Answer
Organizational Behaviour
List of Attempted Questions and Answers

The research has shown that even the minor or trivial occurrences in life can
create stress.
True

Which theory is mainly concerned with the cognitive processes by which an

individual interprets behavior as being caused by certain parts of the
relevant environment?
Attribution theory

Identify the process influence personality development.

Socialization process , Identification process

The features of the relationship oriented role called gate keeping are :
Helping to keep communication channels open , Facilitatign the
participation of others , Suggesting procedures that permit sharing remarks

What are the principles of job enlargement?

Challenging the employees by increasing the expected production , Adding
other tasks to the job , Rotating the assignments

A communication media is said to rich when which of the given parameters

are satisfied?
It facilitates rapid feedback

The cost of tensions and worries created by wrong kind of personalities are
enormous in terms of.
Employee-employer relation. , Supervisor-subordinate relation. , Peers
relations.

Identify the situations which reflect upward communication.

Performance reports of workers, to be reviewed by the supervisor ,
Suggestion boxes kept in the worker's canteen , Employee attitude surveys

Organizational________is the systematic process by which an organization

brings a new employee into its culture.
socialization

According to Frend the human mind is composed of

Preconscious mind , Conscious mind , Unconscious mind

Basic Organizational Behaviour concepts take into consideration

Nature of organization , Nature of people
Hawthorne studies point out that:
The need for recognition and security exert greater impact on productivity
than the physical working conditions.

Boredom can be avoided by employing people who are slightly less-

intelligent

Ego reduces tension by performing task of

Perceiving outside world. , Remembering experience with outside world ,
Acting to satisfy the instinctual wishes

Select the factors which are treated as motivators by Herzberg in his theory
of motivation.
Achievement , Possibility of growth , Responsibility

Organizational objectives can be achieved by

Group work , Division of labour , Hierarchy of authority

The leadership process is a function which relates only to the leader and
other situational variables.
False

Good match between individual personality and organization is essential

because of
Some people have passion for bureaucracy , Some people prefer autonomy
flexibility in operation

Music increases productivity through improvement in the employees'-

morale

An atmospheric condition that is critical in a good working environment is-

air circulation

The different types of fatigue are

mental , physical , psychological

A need once satisfied is a spent force and hence acts as a motivator.

False

Cultural________are words, gestures and pictures or other physical objects

that carry a particular meaning with the culture.
symbols

Ego controls
Decides what instincts will be satisfied. , The gateway of actions , Select the
feature of environment

Mismatch between personality and organization may lead to

Confusion and chaos , Loss of interest by members in organization , Low
morale and job satisfaction

Internal integration involves addressing the issue of:

Determining rules related to power and status

The major contributors to the development of Organizational Behaviour are:

Industrial psychology , Scientific management movement , Human relations
movement

________ in one form of dominance, in which the followers more or less

willingly accept direction and control by another person.
Leadership

A non-specific response of the body to a situation is known as ________.

Stress

T.P.M stands for total________management.

productivity

Autocratic organization model depends on:

Power

The most superficial level of organizational culture consists of________.

symbols

Name the groups of core needs identified by Alderfer

Existence , Relatedness , Growth

It is said that a manager should be so skillful that he should be able to

develop and motivate even an inefficient employee. This expectation is said
to come from which concept?
Pygmalion

According to Vroom's expectancy theory of motivation, when an individual

desires a particular outcome the value of valence is negative.
False

An organization engaged in manufacturing of chemicals has a safety

committee comprising of shop floor members. It is an indication of a
________ type of organization.
Supportive
Moral and productivity always bear a direct relationship.
False

Correct Answer
Human relations
Psychology and industrial efficiency
Wage payment plans
Labour movement

Rest pauses provide an opportunity to talk and think only about job-related
activities
False

Type A people are those who are mild mannered and take life as it comes.
False

Multiple Choice Single Response

The statement is false and invalid.

Correct Answer
Managerial grid
Contingency Theory of Leadership
Four Systems Management
Leadership Behaviour Continuum

Commanlities and differences suggest in certain respects, every person is

like
All other people , Some other people , No other person

Major determinants of personality

Biological , Situation

Which are the main personal stressors stated by Yoga?

State of helplessness , Jealously , Temptations

When an autocratic leader chooses to give rewards to his employees, then his
style becomes ________-autocratic style.
Benevolent

Identify the categories of life stressors:

Life changes , Daily stressors , Life trauma

Factors important for creating a favourable work environment are

a soothing colour scheme , playing of soft music , adequate illumination
It is important for a manager to study the human behaviours within the
context of
Organization

The ________ stressors relate to the personal health and family life of an
individual.
Personal

In Custodial organization model, managerial orientation is:

Money

Correct Answer
Advocated varied meanings of leadership
Defined leadership as human factor that binds people together
Father of group dynamics
Series of pioneering leadership studies

The blue print of human behaviour at work is represented by

Rules , Regulations , Procedures

One of the factors causing decrement in work is ________.

fatigue

The features of team empowerment are as follows:

Potency , Autonomy , Impact

How would you analyze the situation where the morale of employees is high
but their productivity is low?
Improper planning function

Human behaviour is simple to understand

False

A person who is in the habit of whispering something or the other to his

neighbour while in a meeting is said to be an ________.
Interrupter

Different kinds of work like heavy and muscular work, or light work, or
clerical work yield curves that are-
different from each other

The relationship in which one person influences others to work together

willingly on related tasks is known as ________.
Leadership
Cultural elements and their relationships create a pattern that is identical in
all organizations.
False

Correct Answer
Theory X and theory Y
Attribution theory
Two factor theory of motivation
Equity theory

Organizational culture exists on different levels which differ in terms of

visibility and resistance to change.
True

Manager's role changed from that of a leader to that of partner in a ________

type of organization.
Collegial

Managers began to develop a new awakened view of the human aspects of

their jobs after:
The great depression

Eustress is very harmful to the person suffering from it.

False

According to Frend the human mind is composed of

Preconscious mind , Conscious mind , Unconscious mind

Organizational objectives can be achieved by

Group work , Division of labour , Hierarchy of authority

Ego controls
The gateway of actions , Select the feature of environment , Decides what
instincts will be satisfied.

The four different models of organizational behaviour denote:

The responses of the employees to the various orientations of the managers ,
The general behavioural climate prevailing in the manager-employee
relationship , The evolution of the thinking and behaviour of the
management and the managers alike

The ability and willingness of group members to set goals and work towards
their accomplishment is known as ________.
Group maturity
The cost of tensions and worries created by wrong kind of personalities are
enormous in terms of.
Employee-employer relation. , Supervisor-subordinate relation. , Peers
relations.

The different types of fatigue are

mental , physical , psychological

The storming stage relating to development of a team is characterised by

which of the following aspects?
Emergence of conflicts , Seeking task related guidance from the leader ,
Deciding the responsibilities of each team member

Elimination of boredom is necessary

to retain interest in work , to increase efficiency , to stabilize productivity

In older days employees were referred to as ________

Hands

The features of the relationship oriented role called gate keeping are :
Helping to keep communication channels open , Facilitatign the
participation of others , Suggesting procedures that permit sharing remarks

We can maintain organizational culture by

Recruiting and removal , Role modeling and coaching , Allocating rewards

Commanlities and differences suggest in certain respects, every person is

like
All other people , Some other people , No other person

In Supportive organization model at which level the employee needs are

met?
Higher-order

Leadership is inter-organizational influence exercised towards attainment of

a specified goal.
False

According to the equity theory, how do you define the point when equity
occurs?
Person's outcomes = Other's outcomes

Advise the management of Beta and Gamma Ltd. About the various groups
that can be created in an organisation.
Effective group , Formal group , Informal group

Organizations have division of labour

True

In a strong organizational culture

Goals are aligned , Employees are highly motivated , Performance is
outstanding

Major determinants of personality

Biological , Situation

In the discipline Organizational Behaviour the fundamental concept is:

Based on the nature of people and organization

Face-to-face conversation is often regarded as the richest communication

media, because:
Handles multiple cues simultaneously

Identify the process influence personality development.

Socialization process , Identification process

It is observed that ________has an adverse impact on executive efficiency in

the organizations.
Distress

work supervisors sometimes argue that most ________ take unauthorized

rests when there are no regularly ________ rest periods
employees
scheduled

Factors forming culture of an organization

Organizational rituals and ceremonies , Norms that are shared by the teams ,
Language commonly used by employees

Fundamental concepts relating to the ________ of human being are ________.

nature
four

A prejudice is defined as an attitude that is emotionally resistant to being

changed.
True

________ primary levels of ________ are observed in the organization

Four
conflicts

A strong organizational culture does not facilitates goal alignment

False

A change in the organization requires a ________ change in the individual is

________
corresponding
personality

Pressure for change are created only outside and not inside the organization.
False

The ________ rewards and punishments and the culture in the organization
provide the frameworks for encouraging or ________ collaboration
norms
discouraging

Correct Answer
seven parts
semantic
decoding
informal
hierarchy

Every manager must study the organizational behaviour discipline.

True

Many times different types of auditory stimulations are

Irritating

Correct Answer
Values rules and regulation
Employee behaviours
Shapes organization culture
Affect organization culture
Attributes of clan culture

The factors which contributed to the rise of human relations movements are
Great depression , Rise of trade unionism , Hawthorne experiment

Job loading can be done only horizontally.

False

Motivated employees are highly ________ and ________ oriented

Productive
Quality

Every ________ is interested in avoiding the decrement in ________

manager
Output

The effect of social norms of country an organizational culture can be seen in

Ganesh festival celebration in industries in Maharashtra , Durga Pooja in
celebration in the organization in West Bengal , Christmas celebration in a
particular organization

Resistance to change is one of the baffling problems a manager face today.

True

The informal groups help in fulfilling needs for

Belongings

Process oriented remedies for group think are

Use subgroups to develop alternative and compare solutions , Compare to
other organizations solutions , Hold Second chance meetings

Aggressor
Tries to achieve importance in group

Organisation are ________ technical ________

socio
system

Intra group conflicts refer to ________ among some or all groups members
which often affect the groups ________ and effectiveness
dispute
dynamic

Leaders use three skills, technical, human and

Conceptual

Fatigue is the reaction of body to

Work

What is permanent in our world

Change

In organizations there is division of

Labour

Lateral communication
between member of the same work group , at the same level , among
managers

Trait theory
Natural leadership , Leaders are born , Leaders are not made

Hawthorne western electric company

Bared at Chicago , Manufactured equipment for the bell telephone system ,
30000 workers

Complexity of personality makes managing and working with people

extremely challenging.
True

Some of the ________ that attract ________ lie in the situations and some are
within the individual
factors
attention

Communication is not required among group members.

False

Personal stressors affects an individuals

Decision making capacity

Work motivation approaches are classified as

Content and process theories

Characteristic of group think

Collective rationalization , Stereotypical views , Direct pressure

Friendship groups
Evolves informally , Meet personal security needs , Fullfil esteem and
belonging needs

Group is
Two or more people , Intgeracting with each other , Having common
objective

The personality problems are the root cause of organizational conflicts.

True

Illumination should be ________, not too ________ and not too dim.
adequate
bright

Attitudes are influence by

Religion , Family , Educational background

Vroom theory provides the specific solutions to the motivational problems.

False

According to Vroom's theory, ________ is the result of multiplication of

valence and expectancy.
Motivation

The least visible and deepest level of organizational culture is:

Shared assumptions

________came up with "Scientific Management" and created the interest in

the worker and the supervisor.
Frederick W. Taylor

Which type of motivators are involved in granting additional authority to an

employee in his activity?
Responsibility and recognition

What can you gather from the Illumination experiments?

They provided a momentum to the relay room phase of the studies.

The great depression contributed to the rise of:

Human relations movement

Different styles of leadership can produce different, complex reactions from

the same group.
True

To change organizational culture successfully we need to:

Find the most effective sub-culture and use it as an example , Practice what
we preach , Include employees in the change process

________has stated twelve key casual factors that shape a company's culture.
David Drennan

Tradition, loyalty, personal commitment, and social influence are attributes

of Entrepreneurial Culture.
False

Correct Answer
is a distracter
is a result of efficiency
is a cause of boredom
increases productivity

Cultural diversity brings with it concerns like

Intra organizational conflicts , Communication difficulties , Intra
organizational Turnovers

The chief objective of the Bank wiring room study was:

To conduct an observational analysis of the work groups.
The challenge relating to management of change can be met only with
effective leadership.
True

Effective communication can be seen as the foundation of modern

organizations.
True

The results of bank wiring room study done under the Hawthorne
experiments were:
Small group of people emerge as a team , The group is indifferent towards
financial incentives , The group norms are more important for the members

________ communication is useful for flatter organizational structure.

Lateral

A manager can take corrective action in time if he is able to understand

which of the given indicators?
Morale

What are the categories of stress as stated by Dr.Pestonji?

Distress , Eustress , Hypo stress

________ is caused because of the modern life and anxiety to cope with them.
Distress

Who has given the following definition of Organizational Behaviour,

"understanding, predicting and controlling human behaviour at work"?
Fred Luthans

The first stage of alarm reaction includes an initial ________ phase, in which
the resistance is lowered.
Shock

Correct Answer
Supportive organization
Custodial organization
Collegial organization
Autocratic organization

From the following which is classified as a hygiene factor according to

Herzberg's theory of motivation.
Salary

Colour scheme is ________ to the eyes, thereby affecting productivity.

soothing
Identify the categories of life stressors:
Life changes , Daily stressors , Life trauma

The effects of hypo stress are faster than other types and are long lasting in
nature.
False

Research has found that all communication channels are equal in their
capacity to convey information.
False

The ________ skills relate to a person's knowledge and ability in any

organizational functional area.
Technical

Characteristics of entrepreneurial culture are

Taking risks , Dynamism , Creativity

Organizational socialization includes

Developing competencies , Developing organizational values , Developing
social and working relationship

When an organism is confronted with a threat, according to the general

adaptation theory states, the physiological response will occur in which of
the three stages?
Alarm reaction , Resistance reaction , State of exhaustion

Valence refers to the degree of favourableness or unfavourableness towards

object.
True

Correct Answer
Respond
Expression
Behaviour
Judgment

Hearing and seeing do not influence perception

False

Theory of unconscious behaviour

Sigmund Freud

Insecurity makes a man

Under-productive
Job enlargement means adding other task to the job.
True

Our perceptions are

different

Participative management style facilitate implementing change in

organization.
True

Leadership is one form of clominaxe in which the followers more or less

willingly accept direction and control by anther person
True

The Laiseez Faire leadership climate produces the greatest number of

aggressive acts from the group
True

Conceptual skill is the ability to work effectively with people and to build
teamwork
False

As the Supervisory level the requirement of technical skills is the highest

True

Participative leaders decentralize authority

True

Giving a person an opportunity to talk an air his grievances had a positive

impact on his
Morale

Correct Answer
Print of human behaviour at work
Between people structure an technology
Human elements in the organization
By an individual or a small group of individual
Hierarchy of authority

________ affects ________ in organization and other social settings in several

important ways
Self-esteem
behaviour

________ changes may be roughly classified into ________ and incongruent

changes
Attitude
congruent

Intra personal ________ is the result of ________ needs

conflict
unsatisfied

Human ________ is ________

behaviour
rational

Organizational behavior is the ________ and ________ of knowledge

study
application

High levels of ________ taking, ________ and credibility characterize an

entrepreneurial culture.
risk
dynamism

Organizational ________ is the ________ process by which an organization

brings a new employee into its culture
socialization
systematic

When our ________ is ________ we are very likely to resist vigorously, any
attempt to change our attitude.
self-esteem
threatened

A worker with a ________ attitude towards his ________ is much less likely
to slacken pace on the job
favourable
supervisor

Potency
Capable of being effective

Self - managed teams

Perform a variety of managerial tasks

Task oriented roles include

Seeking information or opinions

The informal communication network is called

Grapevine
Formal communication is
from top to bottom

________ can be classified as formal group and ________ group .

group
informal

The most tried and effective downward communication is to communicate

orally and
then follow up in writing

Rewards
Motivate employees , Encourages , Feel honoured

Productivity declines because of

Fatigue , Boredom , Monotony

People with strong feeling of boredom

Dislike routine activity , Prefer leisure activities , Show lack of satisfaction

Organizations are said to be a

Group of people , Having some common goal or objective , Utilize resources
for attaining goal

Benevolent - Authoritative leader

Trust's his subordinates , Has confidence in subordinates , Uses formal
communication

Steps to be taken for introducing change in the organization.

Recognise the forces demanding change , Recognise the need for the change ,
Finding loopholes.

Changing task includes

Job enrichment , Job specification , Job redefinition

Organizational socialization includes

Developing competencies , Developing organizational values , Developing
social and working relationship

Individual personality traits that serve as hurdle in communication

low adjustments , low sociability , low agreeableness

Love your body means

Have a regular medical checkup , Do exercise regularly , Don't touch tobacco
General adaptation syndrome
Alarm reaction , Resistance reaction , State of exhaustion

Stage of resistance
Maximum adaptation , Alarm reaction disappears , Resistance increases

Situation where individual differences are unimportant

Earthquake , Drought , Flood

The super ego acts as a censor on the individual.

True

Values and attitudes are acquired and learned from experience with people
and objects.
True

Some of the attitudes are developed through imitation.

True

Organizational commitment by employees does not lead to loyalty.

False

Perception is
It is a Process

Needs are the result of

imbalance

Physical surrounding affects

Production

Conflict the result of

In compatible goals

There are five primary levels of conflicts.

False

If organizations interests suffer, it does not impact employees interest

False

Correct Answer

To be rewarded by organization in order to encourage desired behavior

He is reluctant to talk on time management

In custodial model of organization

At the same time people help organizations achieve its objectives
In autocratic model of organization

Change takes place in all part of organization.

True

Human beings are

Susceptible to stress

Stress is non specific response of the body to

Stimulations

Ego i.e attachment to self temptations envy or hate, or the ,main

organizational stressors
False

Extra organizational activities influence human behaviour act

Work

Free rein leaders avoid power and

Responsibility

The authoritarian leader encourages group discussion and decision- making

False

Organization shows
Hierarchy of authority

Perhaps the most ________ factor that contributes to ________ is the physical
stature of an individual
outstanding
personality

Organizations are the grand strategies created to bring ________ to a

concerted effort for the achievement of certain ________ .
order
objectives

Manager is not the ________ but a leader in ________ model of organization.

boss
supportive

________ can be high in spite of morale being low because of ________

systems and controls imposed by management
Productivity
rigid
________ means the ________ of employees and group towards their work
environment
Morale
attitude

Procedures and policies provide foundation for developing

A good work culture in the organization

Organizational ________ is still a relatively new,________ and little

understood management concept
culture
controversial

Finding the most ________ sub ________ in the organization and using it as
an example from which employee can learn.
effective
culture

Pressure for ________ are created both outside and ________ the
organization
change
inside

Management of ________ is incomple without proper ________

change
follow up.

Effective group has

Shared goals

Organizational communication is of different

types and forms

A purpose, expressed as a message to be conveyed, passes between a source

( the sender ) and a receiver
True

Hawthorne studies are of utmost significance as they form an honest and

concerted attempt to understand
The human factor , Recognize the employee attitude , Workers social
situation on the job

Secondary motives
Power , Affiliation , Achievement

The hygiene factors are like

Technical supervision , Salary , Personal life

Consultative leader
Shows confidence in subordinates , Retain control in his hands , Retain
decision making in his hands

Theories of leadership
Trait theory , Fiedlers theory , Life cycle theory

Kurt lewin suggested three phase process for change in people

Unfreezing , Changing , Refreezing

Constantly changing external environment forces an organization to address

Mission , Long term goals , strategy

Cultural diversity brings with it

Intra organizational conflicts , Communication difficulties , turnovers

Improving communication at the individual level include

sending , choosing channels , receiving

Working requires greater ________ and interaction ________ workers

co-ordination
among

Sources of organizational commitment are varying from person to person.

True

Correct Answer
Frend
Roger
to sound through
Sheldon
All port

Size of the stimulus attracts attention

True

What is play to some people

May be work to others

Unexpected noises are welcomed by people.

False

Resources are limited but we need than at the same time and in
Maximum quantity
People having competing style assume that conflict resolution means
One person wins and the other person loses

Compromising style is likely to be appropriate when

Something gained is better then nothing at all

Attitudes vary but what motivates us is same

False

There are six varieties of conflicts.

False

With the changes in the life style stressors have

Multiplied and diversified

Participative leader trusts abilities of

His subordinates

Organizational Behaviour studies help in understanding the importance of

Human elements in the organization

Technical skill is the ability to think in terms of models, frameworks and

broad relationships such as long range plans
False

Correct Answer
Vocation interest
Scientific management
Output
Human illness
Industrial psychology

Personality is the dynamic organization mith I the individual of those

psycho-physical systems that ________ his unique ________ to his
environment
determine
adjustment

High ________ among group members result in high group ________

affiliation
cohesiveness

Vroom ________ model fall under ________ theory

expantancy
Process
When ________ is high but ________ so low slowly people distance
themselves from the organization
morale
productivity

Morale refers to the condition of a group where there are ________ and fixed
group ________ that are felt to be important and integrated with individual
goals
clear
goals

Culture of an organization is also affected by

National culture

One of the ________ ways in which the ________ maintains its culture is
though recruitment..
fundamental
organization

________ , ________ and beliefs forms work culture of an organization.

Goals
values

work curve shows ________ from day to day for the same ________ and also
variations among workers
Variations
worker

Group dynamics is affected by

Group think and maturity

Most individuals belong to

Various types of groups

Storming stage
Tension between group members and leader

Virtual teams work within information technology

False

Forming is a first developmental stage of team.

True

Grapevine is largely formed and driven by self-interest of the members in

the Group
True
Try to see other person as he or she really is
True

Scientific management movement

Frederick W. Taylor , Supervisory training , Financial incentives

OB studies three determinants of behavior, they are

Individual , Groups , Organization structure

Power motive
Personal competence , Desire to control others , Direct others behaviour

Concept of economic man assumes

Human behaviour can be directed , Maximize economic gains , Minimize
economic losses

Work is
Use of persons physiological processes. , Use of persons mental
processes. , .Attainment of some goal.

Music
Effects on attitude , Improves morale , Increases production

Market changes with respect to change include

Rapidly changing needs and desires of consumer. , Competition for new
products. , New desires of consumer.

Steps to be taken for introducing change in the organization.

Recognise the forces demanding change , Recognise the need for the change ,
Finding loopholes.

General adaptation syndrome

Alarm reaction , Resistance reaction , State of exhaustion

A manager attempting to ________ an individual employees ________

should keep in mind that the attitude change depend upon methods of
communication
change
attitude

Attitude is
Tendency to react positively , Tendency to react negatively , Tendency to
react in a certain way

Attitudes influence by
Religion , Family , Educational background
Sources of organizational commitments are
Opportunities for advancement , Working condition , Relationships at work
place

By derivation personality mean

An individual only appears to be

All the unique traits and patterns of adjustment of the individual is known
as
Personality

I refers to the personal self and me refers to the social self in the theory of
Roger

Term LOC in the study of personality stand for

Locus of control

Attitudes are determined by

A whole set of favourable and unfavourable influence to the object

Ego is largely practical and works in an nonexecutive capacity.

False

It is not important to understand differences in personality at work settings.

False

Correct Answer
Human behaviour is like an ice berg
To satisfy needs and drives
In conflict with self
Needs, drives and goals
Felt needs

Low expectations lead to low performance.

True

The definition of work is very

General

Correct Answer
Rest pauses
Boredom
Working environment
Curve
Performance
Work curve is the presentation of performance against time spent at work.
False

Some organizations are so designed that they welcome innovations.

False

Human has tendency to maintain

Equilibrium

The Key to deal with hyperstress his in good planning

True

The authoritarian leader

Very directive

Blake and Mouton created

Managerial grid

It is important for a manager to study the human behaviours within the

context of an
Organization

Perceptual ________ is utmost ________ in understanding human behaviour

Process
Significant

Financial crash occurred in the year 1930.

False

Industrial ________ focuses it attention on the ________ of tests for the

recruitment of employees.
psychology
development

When ever a certain behaviour is to ________ give ________

encouraged
rewards

Long ________ of a given need results in ________ for that need

deprivation
fixation

Morale refers to the condition of a group where there is ________ in the

attainment of predetermined ________
confidence
goals
Providing support for employees and ________ who have ideas for a better
________ and are willing to act on those ideas.
teams
culture

Rest provides the opportunity to ________ from ________

recover
fatigue

Some ________ structure have inbuilt ________ for resistance to change

organisational
mechanism

It is always desivable that the manager takes people in ________ before the
________ is set up.
confidence
change

Morale can be measured by morale survey

True

Performing stage
Relationships are stabilized

Communication is the life blood of the organizational

True

The multination which come on the Indian scene enjoy superior resources in
terms of
Money , Technology , Market network

Primary motives are

Basic , Physically based , unlearned

Primary needs are

Connected wit survival , Finite , Recurrent

Colours
Determine work efficiency , Indirectly affects productivity , Soothens the eye

The selection of a particular style is dependent upon

Manager himself , His operating group , The situation

Participative leader
Asks for suggestions , Uses suggestions , Takes decision by himself
Upward communication is used
to provide feedback to higher-ups , inform them of progress , relay current
problems

face to face communication scores the highest on the media richeness

because of
verbal feedback , nonverbal feedback , adds the personal touch

Personal stressors relate to

Personal health , Family life , Decision making capacity

State the factors that are necessary to gain an understanding of the team
dynamics and effectiveness.
Goals of the team , Team size , Diversity within the team

Being friendly and responsive to others refers to the ________ role related to
relationship management.
Encouraging

________ are the rules of pattern and behaviour that are expected from all
team members.
Norms

Identify the situations which reflect upward communication.

Performance reports of workers, to be reviewed by the supervisor ,
Suggestion boxes kept in the worker's canteen , Employee attitude surveys

The formation of specific goals, feedback on progress towards the goals and
reinforcement of desired behavior all stimulate ________.
Motivation

The informal system of communication network system in an organization is

known as ________.
Grapevine

According to Larking, the upward communication will be effective only if

the top managers communicated directly with the staff members.
False

Which are the main personal stressors stated by Yoga?

State of helplessness , Jealously , Temptations

Sleep disturbance, bowel irritation and back ache are some of the ________
symptoms of stress.
Psychosomatic
According to Likert, few variables characterize the leadership style. Select
these variables.
Casual , Intervening , End-result

Usually, the subordinates prefer the democratic leader.

True

In Bank wiring room studies were carried out by:

an observer and an interviewer

F. W. Taylor published a book titled "Psychology and Industrial Efficiency"

False

Basic Organizational Behaviour concepts take into consideration

Nature of people , Nature of technology , Nature of organization

In which organization models, managers did not bother to create an

atmosphere which was conducive to the development of the employees?
Autocratic , Custodial

Frequent absenteeism of manager who talks about punctuality to his

subordinate is a way of ________ behaviour.
Autocratic

Better job performance results can be achieved in autocratic type of

organization.
False

Features of Theory Y are:

Work is as natural as play , Humanistic and supportive approach , People
have the required potential

The ________ needs have a tendency of recurrence.

Physiological

As per Alderfer's theory, the ________ needs are concerned with an

individual's intrinsic desire for personal development.
Growth

As a theory of motivation, what is the comment of Maslow on needs?

Needs can be structured in a hierarchy

From the given information identify the morale indicator.

Exit interviews

Morale represents the integration of an individual with the team and ignores
the organization itself.
False

Resistance to Cultural Change is directly depends on:

Magnitude of change , Strength of the prevailing culture

High competitiveness and profit orientation is a characteristic of which type

of organizational culture?
Market

The philosophy that guides an organization's policies towards its employees

and customers is an important part of
Organizational culture

The process by which a new employee is inducted into its culture is known
as
Organizational socialization

Organization culture and performance is directly related.

True

Scientific management movement sought to improve productivity by:

Rationalizing the work , Introduction of various wage plans , Introduction of
incentive plans

Mismatch between personality and organization may lead to

Confusion and chaos , Loss of interest by members in organization , Low
morale and job satisfaction

Personality is the organization of

An individuals personal pattern of tendencies.

Individuals develop certain attitudes from family members.

True

Organizational need to seek evidence of a learning goal orientation when

selecting employees for their sales force.
True

What is to be attended in the confronting situation depend upon.

Learning and motivation of a perceiving person.

The status of the person perceived will not greatly influence others
perception of the person
False

Affiliation motives
Acceptance by others
Intra personal conflict
Approach Approach conflict

Intra group conflict

Between groups

Correct Answer
Committed to peaceful means of resolving their dispute.
Unassertive and uncooperative behaviour
Partial satisfaction for each party
At an intermediate level of cooperativeness
To stay away from conflict

Correct Answer
Disagreement
Goals
Between individuals
Among members
Within an individuals

Compliance occurs when individuals are forced.

True

Organizational culture exists on certain level which differ in terms of

visibility and resistance to change.
False

Target mindedness and the eleventh hour rush or continous overwork cause
hyper stress
True

Most of the organizational failures can be attributed to in effective

Leadership

The environment in which an organization operates is full of

Change agent

Another important work ________ that has bearing on ________ behaviour is

commitment to the organization
attitude
organizational

While there can be a definite ________ of input to ________ when it comes to

other inanimate factors of production in case of human beings there cannot
be any such fixed ratio.
ratio
output

________ groups operating within the ________ settings exert strong social
controls over the work habits and performance of the individual workers.
informal
work

Sigmund ________ shaped the theory of ________ behaviour

Freud
unconscious

________ is a ________ need

Sleep
Physiological

In this type of culture, members share a sense of pride in membership, it is

known as
Clan

In managing cultural diversity organization needs to have

Non bureaucratic structure

Organizational culture has the ________ to enhance organizational ________ ,

individual satisfaction.
potential
effectiveness

The organization culture must ________ an expectation of high ________

from every one.
create
performance

In order to change it is not ________ to sense that the current ________ is

inadequate.
enough
behaviour

Self managed teams

Perform a variety of managerial tasks

Management cannot eliminate rumours but they can minimize the negative
consequences
True

Bright flashs of light

Tire the eyes fast , Affects productivity , Not required for all workers

Types of teams
Functional teams , Problem solving teams , Self managed teams

Group think leads to

Defective decision making , Failures to reappraise alternatives , Failure to
work out contingency plans

Democratic leader
Trusts subordinates , Open to all , Formal / informal communication

Contingency theory
Leader member relation , Degree of task structure , Leaders position

Communication can be
vertical , horizontal , diagonal

Indirect hurdles in communication are

noise , semantics and language , emotions

Types of communication
formal/informal , vertical/horizontal/diagonal , internally versus externally
directed

Knowledge and ________ are more critical to an organizations ________

advantage.
innovation
competitive

To be efficient every manager must try to

Understand human behaviour , Predict human behaviour , Control human
behaviour

Anand is the new CEO of ABC Ltd. Whatever suggestions or

recommendations are given by his subordinate managers, all are rejected by
Anand. What sort of role is being portrayed by Anand?
Negativist

Ego reduces tension by performing task of

Perceiving outside world. , Remembering experience with outside world ,
Acting to satisfy the instinctual wishes

Which theory assumes that the manager's role is to coerce and control
employees?
Theory X
In the countershock phase, the defensive mechanism becomes passive.
False

Select the relevant parts of the communication process.

Encoding , Receiver , Decoding

Features of Maslow's need hierarchy theory are:

Theory of human motives , Classifies basic human needs in a hierarchy ,
Theory of human motivation

Negative style of leadership involves lesser human costs as compared to the

other styles.
False

Friends and colleagues are unable to correctly detect whether an individual

is under stress.
False

Good match between individual personality and organization is essential

because of
Some people have passion for bureaucracy , Some people prefer autonomy
flexibility in operation

The two dimensions of leadership which emerged from the Leader Behavior
Description Questionnaire were 'consideration' and '________'.
Initiating structure

Sources of personality difference related to two important factors. These are

Heredity , Family

In a market culture, the relationship between an individual and the

organization is________.
contractual

Multiple Choice Single Response

Leader

Taking a 'straw vote', i.e.asking if the group is nearing a decision reflects the
________ role.
Consensus testing

In the forming stage the team members set the rules by which the team
should operate.
False
The special meaning assigned to words is called ________.
Semantics

The objective of Mass Interviewing Program was:

To explore information that could be used to improve supervisory training.

Identify the steps involved in achieving improvement in communication

within the organization.
Simple messages , Use of multiple channels , Promoting inter-group
communication

Correct Answer
Human relations
Scientific management
Industrial accidents
Industrial psychology

Mr. Jay sets up a task force to improve communication effectiveness within

his organization. What factors should be considered by the task force to
achieve effective communication?
Assume existence of interpersonal differences , Emphasize description rather
than interpretation or evaluation , Ensure that everyone practices empathy

The concepts dealing with the nature of individual are:

Whole person , Motivation , Human dignity

In Organizational Behaviour, 'caused behaviour' means

By his own behaviour, a manager can affect how an employee behaves.

Over million of years, with change in the lifestyle, the body chemistry has
also changed.
False

Those factors which are capable to inhibit performance by their absence but
any addition in them does not increase efficiency, are known as ________
factors.
Hygiene

Name the groups of core needs identified by Alderfer

Existence , Relatedness , Growth

As per the fundamental concepts of Organizationl Behaviour ________ states

that every person in an organization should be respected.
Human dignity

Hawthorn plant was situated at the Proctor & Gamble Company.

False
Alderfer's ERG needs model is very rigid in nature.
False

The multinationals which come on the Indian scene enjoy superior resources
in terms of________technology as well as market network.
money

Employees and organization can prosper if they help each other.

True

The purpose should be expressed only after the communication process is

completed.
False

"The difference between organizational behaviour and human relations is

that of between a pathologist and a physician." Who said this?
Keith Davis

What is the other name for vertical job loading?

Job enrichment

It can be inferred from Hawthorne studies that in determining productivity a

vital role was played by:
Quality of supervision

The stage which relates to development of decision making abilities,

interpersonal and technical competencies is known as :
Storming

Productivity can be high inspite of morale being low because of the rigid
management control system.
True

According to Peter F.Drucker, the basic and scarcest resource of any business
enterprise is ________.
Business leaders

The medium through which the message travels is known as ________.

Channel

Select the needs which are discussed by the need hierarch theory.
Physiological needs , Security needs , Self realization needs

The major contributors to the development of Organizational Behaviour are:

Industrial psychology , Scientific management movement , Human relations
movement

Select the organizational stressors which are intrinsic to the job.

Boredom , Time pressures and deadlines , Exorbitant work demands

The hypo stress is often experienced by ________ people.

Retired

The discipline of Organizational________tries to synchronize internal

organizational environment with external social environment.
Behaviour

All parts of the organizational system are independent.

False

The Porter-Lawler model states that effort necessarily leads to performance

and satisfaction.
False

The ________ job loading is also known as job enlargement.

Horizontal

Promotion is recognition of one's capabilities to shoulder higher

responsibilities.
True

Organisations are defined as group of people, who come together to achieve

uncommon objectives.
False

Multiple Choice Single Response

Authoritarian

The factors which make the job itself a tool of motivation are known as:
Satisfiers

It is said that the technical skill plays a major part in the leadership
behaviour.
False

State the needs as stated by Abraham Maslow in his theory.

Domination , Gratification , Activation

Multiple Choice Single Response

Autocratic
The more successful the organization is, the less effective is its internal
communication.
False

At the organizational level, employees' stress may have negative effect on

morale and job satisfaction.
True

Contribution of Walter Dill Scot towards industrial psychology is:

He showed how psychology can be applied to advertising and selling.

In organizational context, employees have attitudes related to

Prestige of department , Job security

Organizational Behaviour studies human behavior as well as group________.

dynamics

What sort of communication is considered to be more effective in modern

organization?
On-going , Informal , Dynamic

The team whose members collaborate through use of various information

technologies is known as ________ team.
Virtual

With regard to the 'Nature of Organizations' the key assumption is:

The social systems are formed on the basis of mutual interests.

According to the Vroom's theory, what will be the value of expectancy when
an event is bound to occur?
One

The models of Organizational Behaviour are:

Autocratic , Custodial , Supportive

Which of the following situation is expected to last in the long run?

Low productivity, high morale

Correct Answer
Disturbance in telephone line
Impact of supervisor's power on his satisfaction
Low intellectual capacity of an employee
Employee-based reasons for failure of upward communication

The social needs are so strong that even the cruelest criminals dread the
punishment of solitary confinement.
True

Career development of employees facilitates development of whole person

concept.
True

Organization with a strong culture has

Practices that include employee participation

Any change occurring in our life is a reason to get stressed.

True

Individual initiative, flexibility and freedom are encouraged

in________culture.
entrepreneurial

Job ________ is an individual phenomenon.

Satisfaction

Factors important for creating a favourable work environment are

playing of soft music , adequate illumination , a soothing colour scheme

The style of the manager with a 1,1 combination on the managerial grid is
sometimes called ________ style.
Impoverished

Parity of wages' was advocated by:

Frederick W Taylor

An aroused attitude consist of

Affective reaction , Cognition , Action tendency

Modern psychology personality mean

The dynamic organization with in the individual of those psycho-physical
systems that determine his unique adjustment to his environment.

Differences in cultural contexts may pose a hurdle to ________

communication in organizations.
Interpersonal

Work attitudes can be reflected in an organization through

Challenge of job , Job satisfaction , Organizational commitment

The levels at which studies of Organizational Behaviour have been carried

out rotate to
Individual , Small group , Inter-group
Behavioural scientists are focusing their attention on
Organizational adaptability , Relationship of organizational structure to
human behaviour , Decision making

Identify which of the given theories pertain to the category of content

theories.
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick
Herzberg's two factor theory

Norms are often more liberally defined.

False

The men on the shop floor are less vulnerable to stress as compared the
members of the board of directors.
False

Once the team reaches the performing stage, the team members become
familiar with each other.
False

Rest periods are important because

they help the worker to recover from fatigue , they provide an opportunity
to talk about non-job activities , they are a break from a seemingly
interminable activity

External adaptation and survival involves addressing the issue of:

Mission and strategy

The passage of which act made the organized labour movement have an
impact on management in America?
Wagner Act in 1935

The attributes such as pulling together related ideas and offering a decision
for the group to accept or reject, are related to which of the given task
oriented roles?
Summarizing

The process theories in general lack explanatory power over the complexities
of work motivation.
False

Work capacity of an organism is reduced due to the fact that work causes
waste products to-
accumulate

Illumination Experiment is a part of Hawthorne experiments.

True

Correct Answer
Provide security and satisfaction to his subordinates
Avoid power and responsibility
Act domineering and superior with their subordinates
Exercise control mostly by using forces within the group

The leader who fails to guide, motivate and develop his subordinates is said
to be practicing ________ leadership style.
Free Rein

Hawthorne studies provided the foundation for the expansion of Industrial

Psychology to the:
Study of motivation and morale

The work motivation approaches can be broadly classified as content and

________ theories.
Process

Indicate the developmental stages that the teams are required to go through.
Forming , Storming , Norming

Culture of an organization can be affected by

Inadequate criteria of measuring employee performance

Stress is an adaptive response to external situation that results in physical,

psychological and or behavioral deviations.
True

Decrease in productivity and increase in interpersonal conflicts are some of

the ________ symptoms of stress.
Behavioral

The people who cre________te unnecessary stress for themselves pertain to

type A category.
A

________ indicates the happiness of the employees with the organizational

environment.
Morale

Morale can be quantified

False

An individual can cope with stress through ________.

Regular exercise

Stress affects different people but in the same manner.

False

If the human element is handled properly by the manager he can make two
plus equal to five.
True

Human skill is the ability to work effectively with people and to build
teamwork.
True

State the various functions of communication.

Control , Motivation , Information

In the "non-directive" interviewing method the interviewer is supposed to

Take a role of confidant

Cross-functional teams are often less effective in situations that require

adaptabilityand speed.
False

Identify the task oriented roles.

Initiating , Summarizing , Seeking information

The communication between managers and workers located in different

functional divisions is known as ________ communication.
Diagonal

Media richness refers to the media's capacity to carry multiple cues and
provide rapid feedback.
True

Impersonal written media such as formal reports and bulletins rate as richest
communication media.
False

Jyoti is working for the last 5 years with SOS Bros. She is the area sales
manager. In spite of a hectic lifestyle Jyoti bears a pleasant temperament. She
is not a stress prone individual.
Type B

If the stress persists, or the defensive reaction proves ineffective, the

organism develops itself for the fight mechanism.
False

Conceptual skill is the distinguishing feature of job performance at the

operating level.
False
________groups operating within the work settings exert strong social
controls over the work habits and performance of the individual workers.
Informal

In Collegial organization model employee psychological result is:

Self-discipline

Organization's using ________ model are very successful in the era of

globalisation.
Supportive

The esteem needs manifest itself in which of the following forms.

Need for status , Need for power , Need for recognition

The pension plans, gratuity contribution and mandatory provident fund

rules are framed basically to take care of ________ needs.
Security

State the drawback of Vroom's theory.

Does not provide specific solution to the motivational problems

A highly successful scientist may fall in the category of the demotivated

people.
False

In which type of corporate culture, do the members have a strong sense of

identification and recognize the interdependence?
Clan

Organizational Socialization is
A systematic process by which new employees are brought into
organizational culture

Intelligence and boredom have a positive and direct-

co-relationship

Fundamental force motivating the human organism is

Self actualization

The ________ teams are concerned with rotating tasks and assignments
amongst its members.
Self-managed

The self-managed teams usually consist of employees whose work is related

to manufacturing an entire product.
True
The concept of organizational stress was first evolved in the classic work of
________.
Kahn et al

Sidha Samadhi Yog is one of the modern therapies of ________.

Meditation

The ________ studies were the first to emphasize the importance of task and
human dimensions in assessing leadership.
Ohio State

Fred Luthans is known as the father of "Scientific Management".

False

Which of the given factors are also known as dissatisfiers?

Hygiene factors

While physiological need have a reference to the future, the safety needs take
care of the present.
False

According to Herzberg's factor, hygiene factor for one employee is the

hygiene factor for all the employees within the organization.
False

Organizational________represents a complex pattern of beliefs, expectations,

ideas, values and attitudes shared by the members of the organization.
culture

An important factor in implementing rest pauses lies in its-

placement

The ________ leadership style is an expression of the leader's trust in the

abilities of his subordinates.
Participative

Identify the process influence personality development.

Identification process , Socialization process

So as to cope with stress effectively, it is necessary to have a health body.

True

Productivity is increased ________ with the help of music.

indirectly
At the norming stage, the team is involved in defining goals.
False

Repetitive jobs appear to be least-

interesting

Correct Answer
The way people behave at any particular time.

What an individual only appears to be not what he really is.

When applied to intelligent, independent, confident worker.

That determine those commanlities and differences in the psychological

behaviour of people
Personal pattern of tendencies.

Correct Answer
Likely to be in constant and pronounced battle with the id.
When either the id or super ego is active.

In various work settings employing a number of psychological measures

The ego is trying to delay it.

An individual personal development is adversely affected.

There exist some organizational stressors which relate to its structure and
climate.
True

The ability to think in terms of models, frameworks, and broad relationships

is known as ________ skill.
Conceptual

Multiple Choice Single Response

Free Rein

At the supervisory level the requirement of conceptual skill is the highest.

False

Industrial psychology focuses its attention on the development of tests for

the________of employees.
recruitment

The factors which contributed to the rise of human relations movements are
The great depression , The rise of trade unionism , Hawthorne experiments

Frederick W. Taylor developed

Wage payment plans , Internal parity of wages , External parity of wages ,
Non-financial incentives

Morale indicates a group phenomenon.

True

The higher the number of the petty grievances, the higher is the morale.
False

Handling of crises by managers and employees reveals an organizational

culture.
True

A person of lower than normal intelligence is less bored by ________ work.

repetitive

Music has a direct effect on productivity.

False

Feeling of insecurity usually makes a man under-productive.

True

OB is mainly concerned with the study of human behavior at work.

True

Maximum adaptation occurs during the stage of resistance.

True

The blue print of human behaviour at work is represented by

Procedures , Rules , Regulations

A ________ person has a cause and an ideology to fight for achieving the set
goal.
Self-actualized

Repetitive tasks give rise to the same degree of boredom in all persons.
False

Basic Organizational Behaviour concepts take into consideration

Nature of people , Nature of organization

A manager can be effective by just having a sound knowledge of his area of

work
False

During which phase it is seen that the adaptation energy is exhausted and
the resistance level begins to decline in an irreversible manner?
State of exhaustion

What are the principles of job enlargement?

Rotating the assignments , Challenging the employees by increasing the
expected production , Adding other tasks to the job

The ________ motivator includes introducing new and more difficult tasks to
an employee, who will be doing them for the first time.
Growth and learning

Fiedler has described situational favorableness in terms of three empirically

derived dimensions, viz:
The leader member relationship , The degree of task structure , The leader's
positional power

The communication process can be improved by ________.

Reducing status barriers

Benevolent - Authoritative leader

Trusts his subordinates , Has confidence in subordinates , Uses formal
communication

Attitude always remains inside a person.

True

Every manager is intimately concerned with the issue if the attitude can be
changed.
True

An individuals own social and personality features does not cause a

divergence
False

Human behaviour is based on instincts

William James

Vroom theory has taken into consideration the individual differences based
on individual perceptions.
False

A self actualization person is task oriented and is not taken in by the

personal criticism or prise.
True

Rewards for behaviour in support of change help in overcoming resistance

for change.
True

There are three broad categories of stresses

Organization stressor

Role ambiguity ,role conflict , role overload etc. are some organizational
stressors relating to the role in the organization
True

Hawthorne studies points out the need for

Recognition

The ________ of stimuli implies that the more intense the ________ audio or
visual, the more is the likelihood it will be perceived
intensity
stimulus

Although understanding differences in ________ is important, behaviour

always involves, an ________ of the person and the situation
personality
interaction

________ attitude is also a ________ of the trust in the communicator by the

employees
Changing
function

The study of OB investigate the ________ that individuals, ________ and

structure have on behaviour.
impact
groups

Morale essentially is ________ to ________ satisfaction

related
job

Organizational culture is a pattern of ________ and ________ shared by the

members of organization
beliefs
expectations

Procedural conflict occurs when individuals follow sance process to achieve

an objective.
False
An organization that values formality, ________, standard operating
procedures and ________ co ordination has a buearacratic culture
rules
hierarchical

________ is a natural ________ among people

Conflict
disagreement

Avoiding refers to ________ and uncooperative behaviours. It is a ________

approach
unassertive
lose lose

Friendship groups are

Evolved informally

Team is a small number of

Employer with complementary competencies

Norming stage of team building is

Setting rules by which the team will operate

Norming stage
Norms are established

Effective communication is the foundation

of modern organization

In the ________ stage harmony develops and norms are ________ .

Norming
established

Correct Answer
highest media richness
people are afraid to speak their mind
employees ideas get transmitted upward
among people
between hierarchical positions

An idea, no matter how great, is useless until it is transmitted and

understood by others
True

Effective communication cannot be seen as the foundation o modern

organisations.
False

Perception is used in
Selection of candidate for employment , Performance Appraisal

Situation where individual differences are unimportant are

Earthquake , Drought , Flood

Physiological needs are

Basic Needs , Physical needs , Bodily needs

Atmospheric conditions that affect working environment are

Temperature , Humidity , Air circulation

Task oriented roles of team include

Seeking information or opinions , Giving information or opinions ,
Clarifying and elaborating

The two dimensional approach of Ohio state studies lessened the gab
between
The strict task orientation , The scientific management movement , The
human relations emphases

To form healthy working relationship culture organization needs to look into

Organization structure , Performance , reward system

Written communication is a
Non-Direct Communication

The most effective way of communication

Written

It can be used as legal record which may be used in the court of law
Written communication

It is important to study personality because it helps

To understand, predict and control behaviour in the organization.

Super ego is the moralistic segment of the human personality.

True

There is no relationship between five personality factors and job

performance.
False

Perception is a Process
By which individuals organize and interpret meaning of environment
Positive situation combined with negative one
Approach - Avoidance

There is no connection between morale, attitude & productivity.

False

Boredom can be reduced but at a great loss in efficiency.

True

These days stress is

Ubiquitous

Problems shoud be diagnosed accurately for the change process.

True

Stress is an
Adaptive response

Correct Answer
Heavily oriented towards production
Some involvement of subordinates in decision making
Complete trust and confidence

Amount of freedom available to subordinates

Success and failure

Edward K Strong Jr. branched industrial psychology into guidance on

Vocational interest

Negative leaders display authority in the false belief that it frightens

everyone into productivity
True

________ factor that influences ________ is the role of the brain of an

individual
Biological
personality

________ is of much importance for all the ________ to get their work done
Motivation
manager

There can not be a standard ________ for understanding and solving

________ problems.
solution
behavioral
To live longer organization need
To adapt change

Strong culture organization follow the

Rewarding its employees for better performance

Attempting to ________ the ________ is t create a more effective

organization.
change
culture

Correct Answer
ERG theory
Theory X & Y
Intrinsic desire
Motivators
M = (V * E )

Collaborating style is the ________ approach to interpersonal conflict

handling. Person using this style desires to ________ joint results
win win
minimize

People fear ________ unemployment, reduced work hour, demotion,

reduced change and reduced incentives and ________ change.
technological
resist

Group members should have a

Common objective

Groups are ________ part of any organization and have an ________ on

organization behaviour.
integral
impact

The most tried and effective downward communication is to communicate

orally and
then follow up in writing

In the norming stage team members set the rules by which the team will
operate.
True

The message is encoded and is passed by way of some medium (channel) to

the receiver, who retranslates (decodes ) the message initiated by the sender
True
Basic OB concepts take into consideration
Nature of people , Nature of organization

Needs are
Ubiquitous , Dominate behaviour , Recurrent

Groups
Intergral part of any organization , Influence individuals , Have a impact on
organization behaviour

Styles of leadership
Autocratic , Democratic , Free rein

Any organizational culture takes place when members shares knowledge

and develop ways of coping with issues of
Internal integration , Setting specific targets to achieve , External adaptation

External attention Factors are

The factors that are within the situation

Regression
Superior throwing file in anger

Conflict management helps to understand

Nature and origin of conflict

Conflict is a
Natural disagreement

Correct Answer
Positive or negative
Incompatible expected
Between groups
Union management
Favourable or unfavourable

There is no scope for dilemmas in intra personal conflicts.

False

Supportive Organization
Believes that employees have the skill and the will to contribute to the
organizational efforts

Organization is a social system

where the value system ,customs etc. conform to those of the society at large
A strange culture is better able to learn from its past.
True

The use of tobacco with alcohol is good for health

False

Free Rein leaders avoid power and responsibility

True

An option is an expression of an ________ judgment regarding a ________

topic
evaluative
specific

Hygiene factors are ________ for ________

necessary
Performance

To over come the problem of resistance manager need to

Motivate concerned employees

An organization that ________ formality, rules, and ________ coordination

has a bureaucrat culture.
values
hierarchical

________ attitude is also a ________ of the trust in the communicator by the

employees.
Changing
function

Work curve can be ________ by using measures of ________ and time

Plotted
Production

Fatigue can be defined as the ________ of the ________ as a result of

continuous physical activity
tiredness
body

Physical surrounding like ________, colour, ________ affects production

noise
temperature

Accommodation may represents an ________ act, a long term strategy to

encourage ________ by others or a submission to the wishes of others
unselfish
co-operation

success of the organization depends

on the pattern of communication

Informal communication
controls behaviour

For many organizations their work group is a primary source for

social interaction

Correct Answer
until similarity is proven
with less noise and distortion
if one failed other can be used
put yourself in the recipients shoes
keep it short and simple

Adjourning is the termination of work behaviour

True

For many employees, their work group is a primary source for social
interaction
True

Sources of personality difference related to important factors like

Heredity , Culture , Family

Human beings consciously tries to avoid

Pain , Discomfort , Sorrow

According to modern psychologists human behaviour is

unconscious , sparked by a motion , to satisfy needs

Hedonism means
Humans are rational , Human behavior is deliberate , Human consciously
avoid pain

Disadvantage of autocratic leadership

Frustration develops , Dissatisfaction develops , Conflict develops

Internal forces that cause change in the organizations are related to

Methods and procedures. , Work standards. , None of above.

. receivers assess can be understood by

practicing empathy with receiver , encourage questions , feedback , watch
for signs of information overload
Alarm reaction
Initial , Shock phase , Resistance is lowered

Perceptual selection is based on

Attention and Set

Assessment of an employees performance depends on the perception of the

person who evaluates
True

Rationalization
Pseudo justification

Aggression has nothing to do with emotional transference.

False

Safety needs are taken (looked) as

Future needs

Solitary confinement is known to rupture the human

Psyche

Theory Y people are very lazy.

False

Accomplishment of goal is influenced by an individuals ability and role

perception.
True

Collegial Organization
Provides managers role like partner and not leader

In alarm stage the resistance is

Lowered

An atmosphere of objectivity and mutual trust can help reduce

Distress

Discouraging undesirable behaviour will enhance value to organizational

culture.
True

The leadership process is a function of the leader , the follower and other
situational variables
True
Democratic leaders take full authority and assume full responsibility
False

Illumination experiments study the effect of changed

Illumination at work

Perception involves five sub-processes, they are ________ registration,

________ , feedback and consequences
stimulas
interpretation

Correct Answer
Labour
Achievement
Experiments
Relationship
Behaviour

The multinationals which come on the Indian scene enjoyed superior

________ in terms of money ________ as well as market network.
resources
technology

Frederick W. ________ came up with Scientific Management, created the

interest in the ________ and the supervisor.
Taylor
worker

Reward & Punishment theory is same as ________ and ________ theory

carrot
stick

Relationship between ________ and ________ need not always be direct

morale
productivity

Competing style refers to ________ and uncooperative behaviours and

represents a ________ approach to inter personal conflict
assertive
win lose

Many ________ changes bombard the modern organization and make

change ________.
external
inevitable
Planning is perhaps the most ________ phase in ________ of change.
crucial
management

Minimum number of essentials to form group is

Two

Several types of communication media are available for

transmitting and receiving messages

Upward communication is more prevalent than downward communication

False

Correct Answer
Initial stage
Norms established
Cost problems
Task rotation
Information technology

Frederick W Taylor developed

Wage payment plans , Internal parity of wages , External parity of wages

Internal Set factors are

Motivation and interest , Learning

Mismatch between personality and organization may lead to

Low morale and job satisfaction , Confusion and chaos , Loss of interest by
members in organization

Defence Mechanism
Fantasy , Rationalization , Aggression

To identify problems for management change manager needs to ask

What is problem , How to solve the problem , When to solve the problem

Fight or flight mechanism

Raised pulse , Rapid breathing , Dilated pupils

Stress results in
Physical deviations , Psychological deviations , Behavioural deviations

Herzberg's two factory model is useful as an explanation for job ________.

Satisfaction
At ________ stage of team building, cooperation and a sense of shared
responsibility is developed amongst the team members.
Norming

Fundamental concepts of Organizational Behaviour revolve around:

The nature of human beings

Whatever an individual does, there is always some sort and some amount of
stress on him.
True

The great depression took place around the year:

1929

As compared to the content models, the expectancy models are very simple
and easy to translate into actual practice.
False

Research states that active smoking is more harmful than passive smoking.
False

Organizational culture includes:

Organizational rituals and ceremonies , Norms shared by the teams ,
Commonly used language

It is important to create a work environment that is

favourable

The broad categories of stressors are :

Organizational stressors , Personal stressors , Life stressors

Theor________ Y assumes that, the employees have the skill and the will to
contribute to the organizational efforts.
Y

________ communication occurs between a supervisor and his subordinate.

Vertical

Diverse cultures provide an opportunity to the organization

To recognize learning opportunities and challenges

Work is
Use of persons physiological processes, Use of persons mental processes,
Attainment of some goal
An employee whose skill set combines good training and high performance
goals, implies that he has ________ .
High productivity

Laissez faire leader is very directive in his approach.

False

Correct Answer
Encourage all members to evaluate ideas critically
Make a decision only after all ideas have been evaluated
Multiple groups examine same issue
Use subgroups to develop alternatives and compare solutions

Resistance to Cultural Change is directly depends on:

Magnitude of change , Strength of the prevailing culture

Rest periods are important because

they help the worker to recover from fatigue , they provide an opportunity
to talk about non-job activities , they are a break from a seemingly
interminable activity

Scientific management movement sought to improve productivity by:

Rationalizing the work , Introduction of various wage plans , Introduction of
incentive plans

The factors which contributed to the rise of human relations movements are
The great depression , The rise of trade unionism , Hawthorne experiments

Identify which of the given theories pertain to the category of content

theories.
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick
Herzberg's two factor theory

The levels at which studies of Organizational Behaviour have been carried

out rotate to
Individual , Small group , Inter-group

Research activity emphasizes least collaboration and team work among

workers.
False

The ________ is the best style of leadership in emergencies.

Autocratic

Multiple Choice Single Response

Negative
The group________are more important to the group members than any
financial incentive.
norms

Moral surveys is a time-taking process.

True

Rest provides the opportunity to recover from fatigue.

True

In managing cultural diversity, organization must have a relatively non-

bureaucratic structure.
True

Which leadership style is good while dealing with scientific and professional
employees?
Free Rein

Select the factors which are helpful in understanding perceptual

Perceptual grouping , Perceptual constancy , Closure principle

Organization with a strong culture has :-

Practices that include employee participation

The stage which relates to development of decision making abilities,

interpersonal and technical competencies is known as :-
Storming

Advise the management of Beta and Gamma Ltd. About the various groups
that can be created in an organisation.
Effective group , Formal group , Informal group

The more intense the stimulus, the less is the likelihood that it will be
False

Identify which of the given theories pertain to the category of content

Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick
Herzberg's two factor theory

A group of 6 employees has been formed within MRF Co.Ltd. The initial
discussions in the group were based on the environmental factors of the
concerned issue. As the group started to work on the measures to rectify the
core factors responsible for the concerned issue, the discussions always
ended up in conflicts within the group members. This conflict was
hampering the group's effectiveness. What is the level of conflict that is being
highlighted in this case?
Intragroup
Identify the primary levels of conflicts :-
Intrapersonal , Interpersonal , Intergroup

Which external attention seeking factor is being used by a tiger who is

pretending to be asleep till the while his prey comes within his reach?
Motion

Mr. Kamat is an executive who directs, guides and influences the work of his
subordinates. His objective is to ensure that his subordinates work for
attaining the specified goals. Also, he mediates between the individual
assistant and the organization in such a manner that both will obtain the
maximum satisfaction. Whose role is being played by Mr. Kamat?
Leader

Correct Answer
Related to the Gestalt school of psychology
Perception of objects with reference to its background
Related to sense of stability in a changing world
Perceive thing or objects that are supportive and satisfying

According to Herzberg, there are two sets of factors at the work life, viz. the
motivators and the ________factors.
Hygiene

People tend to process pleasant stimuli more efficiently and accurately than
they do unpleasant stimuli.
True

Environmental stimuli are observed, selected, organized, ________ and

responded to as a result of the perceptual process.
Interpreted

In an organization the chairs in the reception area are kept facing one
another. What is your perception about this organization?
The organization is rigid in nature. , The atmosphere is more tense in this
organization. , Its an unfriendly organization.

In an example of the erection of a stone wall, the work curve shows the
following :-
An initial warming up before reaching peak productivity , The leveling off of
productivity , Eventual decrement in productivity, probably ending in a
spurt again

What are the characteristics of attitudes?

Valence , Multiplexity , Centrality
A person's job is the best single indicator of the sort of person he is.
False

If coincidentally, five out of fifteen employees working in the sales division

quit their jobs at about the same time, it is more likely to be perceived as a
problem with the manager of the sales division.
True

Identify the primary motives of a human being :-

Hunger , Thirst , Sleep

In attitudinal structuring, the negotiating parties refrain from revealing

attitudes.
False

Lata has been working as tool-room operator for the last two years. Recently
she has been promoted as the manager of the tool-room section. All the
operators in her department were her ex-colleagues and with her co-
operative style of leadership, it was supposed that it would be an easy task
to supervise them. Lata was an efficient employee, but she was the last
person in her department to know about the policy decisions of the top
management. However, to her surprise the operators simply ignored her
instructions. What do you think is the reason for this behavior of the
operators of the tool-room section?
The operators felt that Lata did not have any power

Fundamental concepts of Organizational Behaviour revolve around :-

The nature of human beings

Characteristics of entrepreneurial culture are :-

Taking risks , Dynamism , Creativity

According to Freud, the most important characteristic of ________ is that it

has the ability to distinguish between mental images and actual sources of
tension release.
Ego

What are the determinants of job satisfaction?

Equitable rewards , Supportive colleagues , Mentally challenging work

Diverse cultures provide an opportunity to the organization :-

To recognize learning opportunities and challenges

Identify the situations which reflect upward communication :-

Performance reports of workers, to be reviewed by the supervisor ,
Suggestion boxes kept in the worker's canteen , Employee attitude surveys
Each major change in a work situation carries with it an element of
True

Correct Answer
Theory of need hierarchy
Recognizes three groups of core needs
Relationship between performance and satisfaction
Expectancy model

According to White's definition, personality is the organization of an

individual's personal pattern of ________.
Tendencies

The discipline of Organizational Behaviour is based on ________ studies of

human behaviour at the work settings.
Empirical

Heredity is generally least important in determining a person's

False

Perception plays a vital role in which of the following areas.

Selection of a candidate , Deciding on loyalty of an employee , Giving
incentive to an employee

Ms. Anuja is working as an executive manager. She is heading a team of ten

assistants. Ms. Anuja always encouraged group discussion before taking a
decision over important issues. She always tried to be one of the group.
Which leadership style is being followed by Ms. Anuja?
Democratic

The ________ theory of personality rejects both the psychoanalytic and

behaviouristic conception of human nature.
Self

Listening to an Mr. A describe the personality of a coworker, Mr.B, may tell

you as much about the Mr.A's personality as it does about that of Mr.B.
True
 Organizational Behaviour
List of Attempted Questions and Answers

Select The Blank

1 Question

Correct Answer
Select The Blank

2 Question

Correct Answer
Select The Blank

3 Question

Correct Answer
Select The Blank
4 Question
Correct Answer
Select The Blank
5 Question
Correct Answer
Select The Blank
6 Question
Correct Answer
Select The Blank

7 Question

Correct Answer
Select The Blank

8 Question

Correct Answer
Select The Blank

9 Question

Correct Answer
Select The Blank
10 Question
Correct Answer
Select The Blank

11 Question

Correct Answer
Select The Blank

12
12 Question

Correct Answer
Select The Blank

13 Question

Correct Answer
Select The Blank

14 Question

Correct Answer
Select The Blank
15 Question
Correct Answer
Select The Blank

16 Question

Correct Answer
Select The Blank

17 Question

Correct Answer
Select The Blank

18 Question

Correct Answer
Select The Blank
19 Question
Correct Answer
Select The Blank
20 Question
Correct Answer
Select The Blank
21 Question
Correct Answer
Select The Blank

22 Question

Correct Answer
Select The Blank
23 Question
Correct Answer
Select The Blank

24 Question

Correct Answer
 Select The Blank

25 Question

Correct Answer
Select The Blank

26 Question

Correct Answer
Select The Blank

27 Question

Correct Answer
Select The Blank

28 Question

Correct Answer
Select The Blank

29 Question

Correct Answer
Select The Blank

30 Question

Correct Answer
Select The Blank
31 Question
Correct Answer
Select The Blank

32 Question

Correct Answer
Select The Blank

33 Question

Correct Answer
Select The Blank

34 Question

Correct Answer
Select The Blank

35 Question

Correct Answer
Select The Blank
36 Question
Correct Answer
 Select The Blank

37 Question

Correct Answer
Select The Blank

38 Question

Correct Answer
Select The Blank

39 Question

Correct Answer
Select The Blank

40 Question

Correct Answer
Select The Blank
41 Question
Correct Answer
Select The Blank
42 Question
Correct Answer
Select The Blank

43 Question

Correct Answer
Select The Blank
44 Question
Correct Answer
Select The Blank
45 Question
Correct Answer
Select The Blank

46 Question

Correct Answer
Select The Blank
47 Question
Correct Answer
Select The Blank
48 Question
Correct Answer
Select The Blank

49 Question

Correct Answer
 Select The Blank

50 Question

Correct Answer
Select The Blank

51 Question

Correct Answer
Select The Blank

52 Question

Correct Answer
Select The Blank

53 Question

Correct Answer
Select The Blank

54 Question

Correct Answer
Select The Blank

55 Question

Correct Answer
Select The Blank
56 Question
Correct Answer
Select The Blank

57 Question

Correct Answer
Select The Blank

58 Question

Correct Answer
Select The Blank

59 Question

Correct Answer
Select The Blank

60 Question

Correct Answer
Select The Blank

61 Question
61

Correct Answer
Select The Blank

62 Question

Correct Answer
Select The Blank
63 Question
Correct Answer
Select The Blank

64 Question

Correct Answer
Select The Blank

65 Question

Correct Answer
Select The Blank

66 Question

Correct Answer
Select The Blank
67 Question
Correct Answer
Select The Blank

68 Question

Correct Answer
Select The Blank

69 Question

Correct Answer
Select The Blank
70 Question
Correct Answer
Select The Blank

71 Question

Correct Answer
Select The Blank

72 Question

Correct Answer
Select The Blank
73 Question
Correct Answer
Select The Blank
74
74 Question
Correct Answer
Select The Blank

75 Question

Correct Answer
Select The Blank

76 Question

Correct Answer
Select The Blank
77 Question
Correct Answer
Select The Blank

78 Question

Correct Answer
Select The Blank
79 Question
Correct Answer
Select The Blank

80 Question

Correct Answer
Select The Blank

81 Question

Correct Answer
Select The Blank

82 Question

Correct Answer
Select The Blank

83 Question

Correct Answer
Select The Blank

84 Question

Correct Answer
Select The Blank

85 Question

Correct Answer
Select The Blank

86
86 Question

Correct Answer
Select The Blank

Question
87
Correct Answer
Correct Answer
Select The Blank
Question
88
Correct Answer
Correct Answer
Select The Blank
Question
89
Correct Answer
Correct Answer
Select The Blank

Question
90
Correct Answer
Correct Answer
Select The Blank

Question
91
Correct Answer
Correct Answer
Select The Blank
Question
92
Correct Answer
Correct Answer
Select The Blank
Question
93
Correct Answer
Correct Answer
Select The Blank
Question
94
Correct Answer
Correct Answer
Select The Blank

Question
95
Correct Answer
Correct Answer
Select The Blank

Question
96
Correct Answer
96

Correct Answer
Select The Blank
Question
97
Correct Answer
Correct Answer
Select The Blank

Question
98
Correct Answer
Correct Answer
Select The Blank

Question
99
Correct Answer
Correct Answer
Select The Blank
Question
100
Correct Answer
Correct Answer
Select The Blank
Question
101
Correct Answer
Correct Answer
Select The Blank
Question
102
Correct Answer
Correct Answer
Select The Blank

Question
103
Correct Answer
Correct Answer
Select The Blank

Question
104
Correct Answer
Correct Answer
Select The Blank

Question
105
Correct Answer
Correct Answer
Select The Blank

Question
106
Correct Answer
Correct Answer
 Select The Blank
Question
107
Correct Answer
Correct Answer
Select The Blank

Question
108
Correct Answer
Correct Answer
Select The Blank

Question
109
Correct Answer
Correct Answer
Select The Blank
Question
110
Correct Answer
Correct Answer
Select The Blank

Question
111
Correct Answer
Correct Answer
Select The Blank

Question
112
Correct Answer
Correct Answer
Select The Blank

Question
113
Correct Answer
Correct Answer
Select The Blank

Question
114
Correct Answer
Correct Answer
Select The Blank
Question
115
Correct Answer
Correct Answer
Select The Blank
Question
116
Correct Answer
Correct Answer
 Select The Blank
Question
117
Correct Answer
Correct Answer
Select The Blank

Question
118
Correct Answer
Correct Answer
Select The Blank
Question
119
Correct Answer
Correct Answer
Select The Blank
Question
120
Correct Answer
Correct Answer
Select The Blank

Question
121
Correct Answer
Correct Answer
Select The Blank

Question
122

Correct Answer
Correct Answer
Select The Blank

Question
123
Correct Answer
Correct Answer
Select The Blank
Question
124
Correct Answer
Correct Answer
Select The Blank

Question
125
Correct Answer
Correct Answer
Select The Blank

Question
126
Correct Answer
Correct Answer
 Select The Blank
Question
127
Correct Answer
Correct Answer
Select The Blank

Question
128
Correct Answer
Correct Answer
Select The Blank
Question
129
Correct Answer
Correct Answer
Select The Blank
Question
130
Correct Answer
Correct Answer
Select The Blank

Question
131
Correct Answer
Correct Answer
Select The Blank

Question
132
Correct Answer
Correct Answer
Select The Blank
Question
133
Correct Answer
Correct Answer
Select The Blank
Question
134
Correct Answer
Correct Answer
Select The Blank

Question
135
Correct Answer
Correct Answer
Select The Blank

Question
136
Correct Answer
Correct Answer
Select The Blank

137
 Question
137

Correct Answer
Correct Answer
Select The Blank

Question
138
Correct Answer
Correct Answer
Select The Blank
Question
139
Correct Answer
Correct Answer
Select The Blank
Question
140
Correct Answer
Correct Answer
Select The Blank

Question
141
Correct Answer
Correct Answer
Select The Blank

Question
142
Correct Answer
Correct Answer
Select The Blank

Question
143
Correct Answer
Correct Answer
Select The Blank

Question
144
Correct Answer
Correct Answer
Select The Blank

Question
145
Correct Answer
Correct Answer
Select The Blank

Question
146
Correct Answer
146

Correct Answer
Select The Blank

Question
147
Correct Answer
Correct Answer
Select The Blank

Question
148
Correct Answer
Correct Answer
Select The Blank
Question
149
Correct Answer
Correct Answer
Select The Blank

Question
150
Correct Answer
Correct Answer
Select The Blank

Question
151
Correct Answer
Correct Answer
Select The Blank
Question
152
Correct Answer
Correct Answer
Select The Blank

Question
153
Correct Answer
Correct Answer
Select The Blank
Question
154
Correct Answer
Correct Answer
Select The Blank
Question
155
Correct Answer
Correct Answer
Select The Blank
Question
156
Correct Answer
Correct Answer
 Select The Blank

Question
157
Correct Answer
Correct Answer
Select The Blank
Question
158
Correct Answer
Correct Answer
Select The Blank

Question
159
Correct Answer
Correct Answer
Select The Blank

Question
160
Correct Answer
Correct Answer
Select The Blank

Question
161
Correct Answer
Correct Answer
Select The Blank
Question
162
Correct Answer
Correct Answer
Select The Blank
Question
163
Correct Answer
Correct Answer
Select The Blank

Question
164
Correct Answer
Correct Answer
Select The Blank

Question
165
Correct Answer
Correct Answer
Select The Blank
Question
166
Correct Answer
Correct Answer
 Select The Blank

Question
167
Correct Answer
Correct Answer
Select The Blank
Question
168
Correct Answer
Correct Answer
Select The Blank

Question
169
Correct Answer
Correct Answer
Select The Blank

Question
170
Correct Answer
Correct Answer
Select The Blank

Question
171
Correct Answer
Correct Answer
Select The Blank

Question
172
Correct Answer
Correct Answer
Select The Blank
Question
173
Correct Answer
Correct Answer
Select The Blank
Question
174
Correct Answer
Correct Answer
Select The Blank

Question
175
Correct Answer
Correct Answer
Select The Blank

Question
176
Correct Answer
Correct Answer
 Select The Blank
Question
177
Correct Answer
Correct Answer
Organizational Behaviour
List of Attempted Questions and Answers

Organizational________is the systematic process by which an organization

brings a new employee into its culture.
socialization

Cultural________are words, gestures and pictures or other physical objects

that carry a particular meaning with the culture.
symbols

________ in one form of dominance, in which the followers more or less

willingly accept direction and control by another person.
Leadership

A non-specific response of the body to a situation is known as ________.

Stress

T.P.M stands for total________management.

productivity

The most superficial level of organizational culture consists of________.

symbols

An organization engaged in manufacturing of chemicals has a safety

committee comprising of shop floor members. It is an indication of a
________ type of organization.
Supportive

When an autocratic leader chooses to give rewards to his employees, then his
style becomes ________-autocratic style.
Benevolent

The ________ stressors relate to the personal health and family life of an
individual.
Personal

One of the factors causing decrement in work is ________.

fatigue

A person who is in the habit of whispering something or the other to his

neighbour while in a meeting is said to be an ________.
Interrupter
The relationship in which one person influences others to work together
willingly on related tasks is known as ________.
Leadership

Manager's role changed from that of a leader to that of partner in a ________

type of organization.
Collegial

The ability and willingness of group members to set goals and work towards
their accomplishment is known as ________.
Group maturity

In older days employees were referred to as ________

Hands

It is observed that ________has an adverse impact on executive efficiency in

the organizations.
Distress

According to Vroom's theory, ________ is the result of multiplication of

valence and expectancy.
Motivation

________came up with "Scientific Management" and created the interest in

the worker and the supervisor.
Frederick W. Taylor

________has stated twelve key casual factors that shape a company's culture.
David Drennan

________ communication is useful for flatter organizational structure.

Lateral

________ is caused because of the modern life and anxiety to cope with them.
Distress

The first stage of alarm reaction includes an initial ________ phase, in which
the resistance is lowered.
Shock

Colour scheme is ________ to the eyes, thereby affecting productivity.

soothing

The ________ skills relate to a person's knowledge and ability in any

organizational functional area.
Technical
Being friendly and responsive to others refers to the ________ role related to
relationship management.
Encouraging

________ are the rules of pattern and behaviour that are expected from all
team members.
Norms

The formation of specific goals, feedback on progress towards the goals and
reinforcement of desired behavior all stimulate ________.
Motivation

The informal system of communication network system in an organization is

known as ________.
Grapevine

Sleep disturbance, bowel irritation and back ache are some of the ________
symptoms of stress.
Psychosomatic

Frequent absenteeism of manager who talks about punctuality to his

subordinate is a way of ________ behaviour.
Autocratic

The ________ needs have a tendency of recurrence.

Physiological

As per Alderfer's theory, the ________ needs are concerned with an

individual's intrinsic desire for personal development.
Growth

The two dimensions of leadership which emerged from the Leader Behavior
Description Questionnaire were 'consideration' and '________'.
Initiating structure

In a market culture, the relationship between an individual and the

organization is________.
contractual

Taking a 'straw vote', i.e.asking if the group is nearing a decision reflects the
________ role.
Consensus testing

The special meaning assigned to words is called ________.

Semantics
Those factors which are capable to inhibit performance by their absence but
any addition in them does not increase efficiency, are known as ________
factors.
Hygiene

As per the fundamental concepts of Organizationl Behaviour ________ states

that every person in an organization should be respected.
Human dignity

The multinationals which come on the Indian scene enjoy superior resources
in terms of________technology as well as market network.
money

According to Peter F.Drucker, the basic and scarcest resource of any business
enterprise is ________.
Business leaders

The medium through which the message travels is known as ________.

Channel

The hypo stress is often experienced by ________ people.

Retired

The discipline of Organizational________tries to synchronize internal

organizational environment with external social environment.
Behaviour

The ________ job loading is also known as job enlargement.

Horizontal

Organizational Behaviour studies human behavior as well as group________.

dynamics

The team whose members collaborate through use of various information

technologies is known as ________ team.
Virtual

Individual initiative, flexibility and freedom are encouraged

in________culture.
entrepreneurial

Job ________ is an individual phenomenon.

Satisfaction

The style of the manager with a 1,1 combination on the managerial grid is
sometimes called ________ style.
Impoverished
Differences in cultural contexts may pose a hurdle to ________
communication in organizations.
Interpersonal

The leader who fails to guide, motivate and develop his subordinates is said
to be practicing ________ leadership style.
Free Rein

The work motivation approaches can be broadly classified as content and

________ theories.
Process

Decrease in productivity and increase in interpersonal conflicts are some of

the ________ symptoms of stress.
Behavioral

The people who cre________te unnecessary stress for themselves pertain to

type A category.
A

________ indicates the happiness of the employees with the organizational

environment.
Morale

An individual can cope with stress through ________.

Regular exercise

The communication between managers and workers located in different

functional divisions is known as ________ communication.
Diagonal

________groups operating within the work settings exert strong social

controls over the work habits and performance of the individual workers.
Informal

Organization's using ________ model are very successful in the era of

globalisation.
Supportive

The pension plans, gratuity contribution and mandatory provident fund

rules are framed basically to take care of ________ needs.
Security

The ________ teams are concerned with rotating tasks and assignments
amongst its members.
Self-managed

The concept of organizational stress was first evolved in the classic work of
________.
Kahn et al

Sidha Samadhi Yog is one of the modern therapies of ________.

Meditation

The ________ studies were the first to emphasize the importance of task and
human dimensions in assessing leadership.
Ohio State

Organizational________represents a complex pattern of beliefs, expectations,

ideas, values and attitudes shared by the members of the organization.
culture

The ________ leadership style is an expression of the leader's trust in the

abilities of his subordinates.
Participative

Productivity is increased ________ with the help of music.

indirectly

The ability to think in terms of models, frameworks, and broad relationships

is known as ________ skill.
Conceptual

Industrial psychology focuses its attention on the development of tests for

the________of employees.
recruitment

A person of lower than normal intelligence is less bored by ________ work.

repetitive

A ________ person has a cause and an ideology to fight for achieving the set
goal.
Self-actualized

The ________ motivator includes introducing new and more difficult tasks to
an employee, who will be doing them for the first time.
Growth and learning

The communication process can be improved by ________.

Reducing status barriers
Herzberg's two factory model is useful as an explanation for job ________.
Satisfaction

At ________ stage of team building, cooperation and a sense of shared

responsibility is developed amongst the team members.
Norming

Theor________ Y assumes that, the employees have the skill and the will to
contribute to the organizational efforts.
Y

________ communication occurs between a supervisor and his subordinate.

Vertical

An employee whose skill set combines good training and high performance
goals, implies that he has ________ .
High productivity

The ________ is the best style of leadership in emergencies.

Autocratic

The group________are more important to the group members than any

financial incentive.
norms

According to Herzberg, there are two sets of factors at the work life, viz. the
motivators and the ________factors.
Hygiene

Environmental stimuli are observed, selected, organized, ________ and

responded to as a result of the perceptual process.
Interpreted

According to Freud, the most important characteristic of ________ is that it

has the ability to distinguish between mental images and actual sources of
tension release.
Ego

According to White's definition, personality is the organization of an

individual's personal pattern of ________.
Tendencies

The discipline of Organizational Behaviour is based on ________ studies of

human behaviour at the work settings.
Empirical
The ________ theory of personality rejects both the psychoanalytic and
behaviouristic conception of human nature.
Self

work supervisors sometimes argue that most ________ take unauthorized

rests when there are no regularly ________ rest periods
employees
scheduled

Fundamental concepts relating to the ________ of human being are ________.

nature
four

________ primary levels of ________ are observed in the organization

Four
conflicts

A change in the organization requires a ________ change in the individual is

________
corresponding
personality

The ________ rewards and punishments and the culture in the organization
provide the frameworks for encouraging or ________ collaboration
norms
discouraging

Motivated employees are highly ________ and ________ oriented

Productive
Quality

Every ________ is interested in avoiding the decrement in ________

manager
Output

Organisation are ________ technical ________

socio
system

Intra group conflicts refer to ________ among some or all groups members
which often affect the groups ________ and effectiveness
dispute
dynamic

Some of the ________ that attract ________ lie in the situations and some are
within the individual
factors
attention

Illumination should be ________, not too ________ and not too dim.
adequate
bright

________ affects ________ in organization and other social settings in several

important ways
Self-esteem
behaviour

________ changes may be roughly classified into ________ and incongruent

changes
Attitude
congruent

Intra personal ________ is the result of ________ needs

conflict
unsatisfied

Human ________ is ________

behaviour
rational

Organizational behavior is the ________ and ________ of knowledge

study
application

High levels of ________ taking, ________ and credibility characterize an

entrepreneurial culture.
risk
dynamism

Organizational ________ is the ________ process by which an organization

brings a new employee into its culture
socialization
systematic

When our ________ is ________ we are very likely to resist vigorously, any
attempt to change our attitude.
self-esteem
threatened

A worker with a ________ attitude towards his ________ is much less likely
to slacken pace on the job
favourable
supervisor
________ can be classified as formal group and ________ group .
group
informal

Perhaps the most ________ factor that contributes to ________ is the physical
stature of an individual
outstanding
personality

Organizations are the grand strategies created to bring ________ to a

concerted effort for the achievement of certain ________ .
order
objectives

Manager is not the ________ but a leader in ________ model of organization.

boss
supportive

________ can be high in spite of morale being low because of ________

systems and controls imposed by management
Productivity
rigid

________ means the ________ of employees and group towards their work
environment
Morale
attitude

Organizational ________ is still a relatively new,________ and little

understood management concept
culture
controversial

Finding the most ________ sub ________ in the organization and using it as
an example from which employee can learn.
effective
culture

Pressure for ________ are created both outside and ________ the
organization
change
inside

Management of ________ is incomple without proper ________

change
follow up.
Working requires greater ________ and interaction ________ workers
co-ordination
among

Personality is the dynamic organization mith I the individual of those

psycho-physical systems that ________ his unique ________ to his
environment
determine
adjustment

High ________ among group members result in high group ________

affiliation
cohesiveness

Vroom ________ model fall under ________ theory

expantancy
Process

When ________ is high but ________ so low slowly people distance

themselves from the organization
morale
productivity

Morale refers to the condition of a group where there are ________ and fixed
group ________ that are felt to be important and integrated with individual
goals
clear
goals

One of the ________ ways in which the ________ maintains its culture is
though recruitment..
fundamental
organization

________ , ________ and beliefs forms work culture of an organization.

Goals
values

work curve shows ________ from day to day for the same ________ and also
variations among workers
Variations
worker

A manager attempting to ________ an individual employees ________

should keep in mind that the attitude change depend upon methods of
communication
change
attitude
Perceptual ________ is utmost ________ in understanding human behaviour
Process
Significant

Industrial ________ focuses it attention on the ________ of tests for the

recruitment of employees.
psychology
development

When ever a certain behaviour is to ________ give ________

encouraged
rewards

Long ________ of a given need results in ________ for that need

deprivation
fixation

Morale refers to the condition of a group where there is ________ in the

attainment of predetermined ________
confidence
goals

Providing support for employees and ________ who have ideas for a better
________ and are willing to act on those ideas.
teams
culture

Rest provides the opportunity to ________ from ________

recover
fatigue

Some ________ structure have inbuilt ________ for resistance to change

organisational
mechanism

It is always desivable that the manager takes people in ________ before the
________ is set up.
confidence
change

Another important work ________ that has bearing on ________ behaviour is

commitment to the organization
attitude
organizational
While there can be a definite ________ of input to ________ when it comes to
other inanimate factors of production in case of human beings there cannot
be any such fixed ratio.
ratio
output

________ groups operating within the ________ settings exert strong social
controls over the work habits and performance of the individual workers.
informal
work

Sigmund ________ shaped the theory of ________ behaviour

Freud
unconscious

________ is a ________ need

Sleep
Physiological

Organizational culture has the ________ to enhance organizational ________ ,

individual satisfaction.
potential
effectiveness

The organization culture must ________ an expectation of high ________

from every one.
create
performance

In order to change it is not ________ to sense that the current ________ is

inadequate.
enough
behaviour

Knowledge and ________ are more critical to an organizations ________

advantage.
innovation
competitive

The ________ of stimuli implies that the more intense the ________ audio or
visual, the more is the likelihood it will be perceived
intensity
stimulus

Although understanding differences in ________ is important, behaviour

always involves, an ________ of the person and the situation
personality
interaction

________ attitude is also a ________ of the trust in the communicator by the

employees
Changing
function

The study of OB investigate the ________ that individuals, ________ and

structure have on behaviour.
impact
groups

Morale essentially is ________ to ________ satisfaction

related
job

Organizational culture is a pattern of ________ and ________ shared by the

members of organization
beliefs
expectations

An organization that values formality, ________, standard operating

procedures and ________ co ordination has a buearacratic culture
rules
hierarchical

________ is a natural ________ among people

Conflict
disagreement

Avoiding refers to ________ and uncooperative behaviours. It is a ________

approach
unassertive
lose lose

In the ________ stage harmony develops and norms are ________ .

Norming
established

________ factor that influences ________ is the role of the brain of an

individual
Biological
personality

________ is of much importance for all the ________ to get their work done
Motivation
manager
There can not be a standard ________ for understanding and solving
________ problems.
solution
behavioral

Attempting to ________ the ________ is t create a more effective

organization.
change
culture

Collaborating style is the ________ approach to interpersonal conflict

handling. Person using this style desires to ________ joint results
win win
minimize

People fear ________ unemployment, reduced work hour, demotion,

reduced change and reduced incentives and ________ change.
technological
resist

Groups are ________ part of any organization and have an ________ on

organization behaviour.
integral
impact

An option is an expression of an ________ judgment regarding a ________

topic
evaluative
specific

Hygiene factors are ________ for ________

necessary
Performance

An organization that ________ formality, rules, and ________ coordination

has a bureaucrat culture.
values
hierarchical

________ attitude is also a ________ of the trust in the communicator by the

employees.
Changing
function

Work curve can be ________ by using measures of ________ and time

Plotted
Production
Fatigue can be defined as the ________ of the ________ as a result of
continuous physical activity
tiredness
body

Physical surrounding like ________, colour, ________ affects production

noise
temperature

Accommodation may represents an ________ act, a long term strategy to

encourage ________ by others or a submission to the wishes of others
unselfish
co-operation

Perception involves five sub-processes, they are ________ registration,

________ , feedback and consequences
stimulas
interpretation

The multinationals which come on the Indian scene enjoyed superior

________ in terms of money ________ as well as market network.
resources
technology

Frederick W. ________ came up with Scientific Management, created the

interest in the ________ and the supervisor.
Taylor
worker

Reward & Punishment theory is same as ________ and ________ theory

carrot
stick

Relationship between ________ and ________ need not always be direct

morale
productivity

Competing style refers to ________ and uncooperative behaviours and

represents a ________ approach to inter personal conflict
assertive
win lose

Many ________ changes bombard the modern organization and make

change ________.
external
inevitable
Planning is perhaps the most ________ phase in ________ of change.
crucial
management
 Organizational Behaviour
List of Attempted Questions and Answers

Multiple Choice Single Answer

1 Question

Correct Answer
Multiple Choice Single Answer

2 Question

Correct Answer
Multiple Choice Single Answer
Question
3
Correct Answer

Multiple Choice Single Answer

4 Question
Correct Answer
Multiple Choice Single Answer
5 Question
Correct Answer
Multiple Choice Single Answer
6 Question
Correct Answer
Multiple Choice Single Answer
7 Question
Correct Answer
Multiple Choice Single Answer
8 Question
Correct Answer
Multiple Choice Single Answer

9 Question

Correct Answer
Multiple Choice Single Answer
10 Question
Correct Answer
Multiple Choice Single Answer

11 Question

Correct Answer
Multiple Choice Single Answer
12 Question
12
Correct Answer
Multiple Choice Single Answer

13 Question

Correct Answer
Multiple Choice Single Answer

14 Question

Correct Answer
Multiple Choice Single Answer

15 Question

Correct Answer
Multiple Choice Single Answer
16 Question
Correct Answer
Multiple Choice Single Answer
17 Question
Correct Answer
Multiple Choice Single Answer
18 Question
Correct Answer
Multiple Choice Single Answer

19 Question

Correct Answer
Multiple Choice Single Answer
20 Question
Correct Answer
Multiple Choice Single Answer
21 Question
Correct Answer
Multiple Choice Single Answer
22 Question
Correct Answer
Multiple Choice Single Answer
23 Question
Correct Answer
Multiple Choice Single Answer
24 Question
Correct Answer
Multiple Choice Single Answer
25 Question
Correct Answer
Multiple Choice Single Answer
26 Question
26
Correct Answer
Multiple Choice Single Answer
27 Question
Correct Answer
Multiple Choice Single Answer
28 Question
Correct Answer
Multiple Choice Single Answer
29 Question
Correct Answer
Multiple Choice Single Answer

30 Question

Correct Answer
Multiple Choice Single Answer
31 Question
Correct Answer
Multiple Choice Single Answer
32 Question
Correct Answer
Multiple Choice Single Answer
33 Question
Correct Answer
Multiple Choice Single Answer

34 Question

Correct Answer
Multiple Choice Single Answer

35 Question

Correct Answer
Multiple Choice Single Answer

36 Question

Correct Answer
Multiple Choice Single Answer
37 Question
Correct Answer
Multiple Choice Single Answer
38 Question
Correct Answer
Multiple Choice Single Answer
39 Question
Correct Answer
Multiple Choice Single Answer

40
40 Question

Correct Answer
Multiple Choice Single Answer
41 Question
Correct Answer
Multiple Choice Single Answer
42 Question
Correct Answer
Multiple Choice Single Answer
43 Question
Correct Answer
Multiple Choice Single Answer
44 Question
Correct Answer
Multiple Choice Single Answer
45 Question
Correct Answer
Multiple Choice Single Answer

46 Question

Correct Answer
Multiple Choice Single Answer
47 Question
Correct Answer
Multiple Choice Single Answer
48 Question
Correct Answer
Multiple Choice Single Answer
49 Question
Correct Answer
Multiple Choice Single Answer
50 Question
Correct Answer
Multiple Choice Single Answer
51 Question
Correct Answer
Multiple Choice Single Answer
52 Question
Correct Answer
Multiple Choice Single Answer
53 Question
Correct Answer
Multiple Choice Single Answer
54 Question
Correct Answer
 Multiple Choice Single Answer
55 Question
Correct Answer
Multiple Choice Single Answer
56 Question
Correct Answer
Multiple Choice Single Answer
57 Question
Correct Answer
Multiple Choice Single Answer
58 Question
Correct Answer
Multiple Choice Single Answer
59 Question
Correct Answer
Multiple Choice Single Answer
60 Question
Correct Answer
Multiple Choice Single Answer
61 Question
Correct Answer
Multiple Choice Single Answer
62 Question
Correct Answer
Multiple Choice Single Answer
63 Question
Correct Answer
Multiple Choice Single Answer
64 Question
Correct Answer
Multiple Choice Single Answer
65 Question
Correct Answer
Multiple Choice Single Answer
66 Question
Correct Answer
Multiple Choice Single Answer
67 Question
Correct Answer
Multiple Choice Single Answer
68 Question
Correct Answer
Multiple Choice Single Answer
69 Question
Correct Answer
Multiple Choice Single Answer
70
70 Question
Correct Answer
Multiple Choice Single Answer
71 Question
Correct Answer
Multiple Choice Single Answer
72 Question
Correct Answer
Multiple Choice Single Answer
73 Question
Correct Answer
Multiple Choice Single Answer
74 Question
Correct Answer
Multiple Choice Single Answer
75 Question
Correct Answer
Multiple Choice Single Answer
76 Question
Correct Answer
Multiple Choice Single Answer
77 Question
Correct Answer
Multiple Choice Single Answer
78 Question
Correct Answer
Multiple Choice Single Answer

79 Question

Correct Answer
Multiple Choice Single Answer
80 Question
Correct Answer
Multiple Choice Single Answer
81 Question
Correct Answer
Multiple Choice Single Answer
82 Question
Correct Answer
Multiple Choice Single Answer
83 Question
Correct Answer
Multiple Choice Single Answer

84 Question

Correct Answer
 Multiple Choice Single Answer

85 Question

Correct Answer
Multiple Choice Single Answer
86 Question
Correct Answer
Multiple Choice Single Answer
87 Question
Correct Answer
Multiple Choice Single Answer
88 Question
Correct Answer
Multiple Choice Single Answer
89 Question
Correct Answer
Multiple Choice Single Answer
90 Question
Correct Answer
Multiple Choice Single Answer
91 Question
Correct Answer
Multiple Choice Single Answer
92 Question
Correct Answer
Multiple Choice Single Answer
93 Question
Correct Answer
Multiple Choice Single Answer

94 Question

Correct Answer
Multiple Choice Single Answer
95 Question
Correct Answer
Multiple Choice Single Answer
96 Question
Correct Answer
Multiple Choice Single Answer

97 Question

Correct Answer
Multiple Choice Single Answer

98 Question
98

Correct Answer
Multiple Choice Single Answer
99 Question
Correct Answer
Multiple Choice Single Answer
100 Question
Correct Answer
Multiple Choice Single Answer
101 Question
Correct Answer
Multiple Choice Single Answer

102 Question

Correct Answer
Multiple Choice Single Answer
103 Question
Correct Answer
Multiple Choice Single Answer

104 Question

Correct Answer
Multiple Choice Single Answer

105 Question

Correct Answer
Multiple Choice Single Answer
106 Question
Correct Answer
Multiple Choice Single Answer
107 Question
Correct Answer
Multiple Choice Single Answer
108 Question
Correct Answer
Multiple Choice Single Answer
109 Question
Correct Answer
Multiple Choice Single Answer
110 Question
Correct Answer
Multiple Choice Single Answer

111 Question

Correct Answer
Multiple Choice Single Answer
112 Question
112
Correct Answer
Multiple Choice Single Answer
113 Question
Correct Answer
Multiple Choice Single Answer
114 Question
Correct Answer
Multiple Choice Single Answer
Question
115
Correct Answer

Multiple Choice Single Answer

116 Question
Correct Answer
Multiple Choice Single Answer

117 Question

Correct Answer
Multiple Choice Single Answer

118 Question

Correct Answer
Multiple Choice Single Answer

119 Question

Correct Answer
Multiple Choice Single Answer

120 Question

Correct Answer
Multiple Choice Single Answer
121 Question
Correct Answer
Multiple Choice Single Answer
122 Question
Correct Answer
Multiple Choice Single Answer

123 Question

Correct Answer
Multiple Choice Single Answer
124 Question
Correct Answer
Multiple Choice Single Answer
125 Question
125
Correct Answer
Multiple Choice Single Answer

126 Question

Correct Answer
Multiple Choice Single Answer
Question
127
Correct Answer

Multiple Choice Single Answer

128 Question
Correct Answer
Multiple Choice Single Answer
129 Question
Correct Answer
Multiple Choice Single Answer
130 Question
Correct Answer
Multiple Choice Single Answer
131 Question
Correct Answer
Multiple Choice Single Answer
132 Question
Correct Answer
Multiple Choice Single Answer
133 Question
Correct Answer
Multiple Choice Single Answer

134 Question

Correct Answer
Multiple Choice Single Answer
135 Question
Correct Answer
Multiple Choice Single Answer
136 Question
Correct Answer
Multiple Choice Single Answer
137 Question
Correct Answer
Multiple Choice Single Answer
138 Question
Correct Answer
Multiple Choice Single Answer
139 Question
Correct Answer
 Multiple Choice Single Answer
140 Question
Correct Answer
Multiple Choice Single Answer
141 Question
Correct Answer
Multiple Choice Single Answer
142 Question
Correct Answer
Multiple Choice Single Answer
143 Question
Correct Answer
Multiple Choice Single Answer
144 Question
Correct Answer
Multiple Choice Single Answer
145 Question
Correct Answer
Multiple Choice Single Answer
146 Question
Correct Answer
Multiple Choice Single Answer
147 Question
Correct Answer
Multiple Choice Single Answer
148 Question
Correct Answer
Multiple Choice Single Answer
149 Question
Correct Answer
Multiple Choice Single Answer
150 Question
Correct Answer
Multiple Choice Single Answer
151 Question
Correct Answer
Multiple Choice Single Answer
152 Question
Correct Answer
Multiple Choice Single Answer
153 Question
Correct Answer
Multiple Choice Single Answer
154 Question
Correct Answer
Multiple Choice Single Answer

155
155 Question

Correct Answer
Multiple Choice Single Answer
156 Question
Correct Answer
Multiple Choice Single Answer
157 Question
Correct Answer
Multiple Choice Single Answer
158 Question
Correct Answer
Multiple Choice Single Answer
159 Question
Correct Answer
Multiple Choice Single Answer
Question
160
Correct Answer

Multiple Choice Single Answer

161 Question
Correct Answer
Multiple Choice Single Answer
162 Question
Correct Answer
Multiple Choice Single Answer
163 Question
Correct Answer
Multiple Choice Single Answer
164 Question
Correct Answer
Multiple Choice Single Answer
165 Question
Correct Answer
Multiple Choice Single Answer
166 Question
Correct Answer
Multiple Choice Single Answer
167 Question
Correct Answer
Multiple Choice Single Answer
168 Question
Correct Answer
Multiple Choice Single Answer
169 Question
Correct Answer
 Multiple Choice Single Answer
170 Question
Correct Answer
Multiple Choice Single Answer
171 Question
Correct Answer
Multiple Choice Single Answer
172 Question
Correct Answer
Multiple Choice Single Answer
173 Question
Correct Answer
Multiple Choice Single Answer
174 Question
Correct Answer
Multiple Choice Single Answer
175 Question
Correct Answer
Multiple Choice Single Answer
176 Question
Correct Answer
Multiple Choice Single Answer
177 Question
Correct Answer
Multiple Choice Single Answer
178 Question
Correct Answer
Multiple Choice Single Answer
179 Question
Correct Answer
Multiple Choice Single Answer
180 Question
Correct Answer
Multiple Choice Single Answer

181 Question

Correct Answer
Multiple Choice Single Answer
182 Question
Correct Answer
Multiple Choice Single Answer
Question
183

Correct Answer
Multiple Choice Single Answer

184
 Question

184

Correct Answer
Multiple Choice Single Answer
Question
185

Correct Answer
Multiple Choice Single Answer
Question

186

Correct Answer
Multiple Choice Single Answer
Question

187

Correct Answer
Multiple Choice Single Answer
188 Question
Correct Answer
Multiple Choice Single Answer
189 Question
Correct Answer
Multiple Choice Single Answer
Question
190

Correct Answer
Organizational Behaviour
List of Attempted Questions and Answers

Which theory is mainly concerned with the cognitive processes by which an

individual interprets behavior as being caused by certain parts of the
relevant environment?
Attribution theory

A communication media is said to rich when which of the given parameters

are satisfied?
It facilitates rapid feedback

Hawthorne studies point out that:

The need for recognition and security exert greater impact on productivity
than the physical working conditions.

Boredom can be avoided by employing people who are slightly less-

intelligent

Music increases productivity through improvement in the employees'-

morale

An atmospheric condition that is critical in a good working environment is-

air circulation

Internal integration involves addressing the issue of:

Determining rules related to power and status

Autocratic organization model depends on:

Power

It is said that a manager should be so skillful that he should be able to

develop and motivate even an inefficient employee. This expectation is said
to come from which concept?
Pygmalion

Multiple Choice Single Response

The statement is false and invalid.

It is important for a manager to study the human behaviours within the

context of
Organization

In Custodial organization model, managerial orientation is:

Money

How would you analyze the situation where the morale of employees is high
but their productivity is low?
Improper planning function

Different kinds of work like heavy and muscular work, or light work, or
clerical work yield curves that are-
different from each other

Managers began to develop a new awakened view of the human aspects of

their jobs after:
The great depression

In Supportive organization model at which level the employee needs are

met?
Higher-order

According to the equity theory, how do you define the point when equity
occurs?
Person's outcomes = Other's outcomes

In the discipline Organizational Behaviour the fundamental concept is:

Based on the nature of people and organization

Face-to-face conversation is often regarded as the richest communication

media, because:
Handles multiple cues simultaneously

Many times different types of auditory stimulations are

Irritating

The informal groups help in fulfilling needs for

Belongings

Aggressor
Tries to achieve importance in group

Leaders use three skills, technical, human and

Conceptual

Fatigue is the reaction of body to

Work

What is permanent in our world

Change

In organizations there is division of

Labour

Personal stressors affects an individuals

Decision making capacity

Work motivation approaches are classified as

Content and process theories

The least visible and deepest level of organizational culture is:

Shared assumptions

Which type of motivators are involved in granting additional authority to an

employee in his activity?
Responsibility and recognition

What can you gather from the Illumination experiments?

They provided a momentum to the relay room phase of the studies.

The great depression contributed to the rise of:

Human relations movement

The chief objective of the Bank wiring room study was:

To conduct an observational analysis of the work groups.

A manager can take corrective action in time if he is able to understand

which of the given indicators?
Morale

Who has given the following definition of Organizational Behaviour,

"understanding, predicting and controlling human behaviour at work"?
Fred Luthans

From the following which is classified as a hygiene factor according to

Herzberg's theory of motivation.
Salary

Theory of unconscious behaviour

Sigmund Freud

Insecurity makes a man

Under-productive

Our perceptions are

different
Giving a person an opportunity to talk an air his grievances had a positive
impact on his
Morale

Potency
Capable of being effective

Self - managed teams

Perform a variety of managerial tasks

Task oriented roles include

Seeking information or opinions

The informal communication network is called

Grapevine

Formal communication is
from top to bottom

The most tried and effective downward communication is to communicate

orally and
then follow up in writing

Perception is
It is a Process

Needs are the result of

imbalance

Physical surrounding affects

Production

Conflict the result of

In compatible goals

Human beings are

Susceptible to stress

Stress is non specific response of the body to

Stimulations

Extra organizational activities influence human behaviour act

Work

Free rein leaders avoid power and

Responsibility
Organization shows
Hierarchy of authority

Procedures and policies provide foundation for developing

A good work culture in the organization

Effective group has

Shared goals

Organizational communication is of different

types and forms

What is play to some people

May be work to others

Resources are limited but we need than at the same time and in
Maximum quantity

People having competing style assume that conflict resolution means

One person wins and the other person loses

Compromising style is likely to be appropriate when

Something gained is better then nothing at all

With the changes in the life style stressors have

Multiplied and diversified

Participative leader trusts abilities of

His subordinates

Organizational Behaviour studies help in understanding the importance of

Human elements in the organization

Culture of an organization is also affected by

National culture

Group dynamics is affected by

Group think and maturity

Most individuals belong to

Various types of groups

Storming stage
Tension between group members and leader
By derivation personality mean
An individual only appears to be

All the unique traits and patterns of adjustment of the individual is known
as
Personality

I refers to the personal self and me refers to the social self in the theory of
Roger

Term LOC in the study of personality stand for

Locus of control

Attitudes are determined by

A whole set of favourable and unfavourable influence to the object

The definition of work is very

General

Human has tendency to maintain

Equilibrium

The authoritarian leader

Very directive

Blake and Mouton created

Managerial grid

It is important for a manager to study the human behaviours within the

context of an
Organization

Performing stage
Relationships are stabilized

In Bank wiring room studies were carried out by:

an observer and an interviewer

As a theory of motivation, what is the comment of Maslow on needs?

Needs can be structured in a hierarchy

From the given information identify the morale indicator.

Exit interviews

High competitiveness and profit orientation is a characteristic of which type

of organizational culture?
Market
The philosophy that guides an organization's policies towards its employees
and customers is an important part of
Organizational culture

The process by which a new employee is inducted into its culture is known
as
Organizational socialization

Personality is the organization of

An individuals personal pattern of tendencies.

What is to be attended in the confronting situation depend upon.

Learning and motivation of a perceiving person.

Affiliation motives
Acceptance by others

Intra personal conflict

Approach Approach conflict

Intra group conflict

Between groups

Most of the organizational failures can be attributed to in effective

Leadership

The environment in which an organization operates is full of

Change agent

In this type of culture, members share a sense of pride in membership, it is

known as
Clan

In managing cultural diversity organization needs to have

Non bureaucratic structure

Self managed teams

Perform a variety of managerial tasks

Anand is the new CEO of ABC Ltd. Whatever suggestions or

recommendations are given by his subordinate managers, all are rejected by
Anand. What sort of role is being portrayed by Anand?
Negativist

Which theory assumes that the manager's role is to coerce and control
employees?
Theory X

Multiple Choice Single Response

Leader

The objective of Mass Interviewing Program was:

To explore information that could be used to improve supervisory training.

In Organizational Behaviour, 'caused behaviour' means

By his own behaviour, a manager can affect how an employee behaves.

"The difference between organizational behaviour and human relations is

that of between a pathologist and a physician." Who said this?
Keith Davis

What is the other name for vertical job loading?

Job enrichment

It can be inferred from Hawthorne studies that in determining productivity a

vital role was played by:
Quality of supervision

The stage which relates to development of decision making abilities,

interpersonal and technical competencies is known as :
Storming

Multiple Choice Single Response

Authoritarian

The factors which make the job itself a tool of motivation are known as:
Satisfiers

Multiple Choice Single Response

Autocratic

Contribution of Walter Dill Scot towards industrial psychology is:

He showed how psychology can be applied to advertising and selling.

With regard to the 'Nature of Organizations' the key assumption is:

The social systems are formed on the basis of mutual interests.

According to the Vroom's theory, what will be the value of expectancy when
an event is bound to occur?
One

Which of the following situation is expected to last in the long run?

Low productivity, high morale

Organization with a strong culture has

Practices that include employee participation

Parity of wages' was advocated by:

Frederick W Taylor

Modern psychology personality mean

The dynamic organization with in the individual of those psycho-physical
systems that determine his unique adjustment to his environment.

External adaptation and survival involves addressing the issue of:

Mission and strategy

The passage of which act made the organized labour movement have an
impact on management in America?
Wagner Act in 1935

The attributes such as pulling together related ideas and offering a decision
for the group to accept or reject, are related to which of the given task
oriented roles?
Summarizing

Work capacity of an organism is reduced due to the fact that work causes
waste products to-
accumulate

Hawthorne studies provided the foundation for the expansion of Industrial

Psychology to the:
Study of motivation and morale

Culture of an organization can be affected by

Inadequate criteria of measuring employee performance

In the "non-directive" interviewing method the interviewer is supposed to

Take a role of confidant

Jyoti is working for the last 5 years with SOS Bros. She is the area sales
manager. In spite of a hectic lifestyle Jyoti bears a pleasant temperament. She
is not a stress prone individual.
Type B

In Collegial organization model employee psychological result is:

Self-discipline

State the drawback of Vroom's theory.

Does not provide specific solution to the motivational problems

In which type of corporate culture, do the members have a strong sense of

identification and recognize the interdependence?
Clan

Organizational Socialization is
A systematic process by which new employees are brought into
organizational culture

Intelligence and boredom have a positive and direct-

co-relationship

Fundamental force motivating the human organism is

Self actualization

Which of the given factors are also known as dissatisfiers?

Hygiene factors

An important factor in implementing rest pauses lies in its-

placement

Repetitive jobs appear to be least-

interesting

Multiple Choice Single Response

Free Rein

During which phase it is seen that the adaptation energy is exhausted and
the resistance level begins to decline in an irreversible manner?
State of exhaustion

Human behaviour is based on instincts

William James

There are three broad categories of stresses

Organization stressor

Hawthorne studies points out the need for

Recognition

Friendship groups are

Evolved informally

Team is a small number of

Employer with complementary competencies
Norming stage of team building is
Setting rules by which the team will operate

Norming stage
Norms are established

Effective communication is the foundation

of modern organization

Written communication is a
Non-Direct Communication

The most effective way of communication

Written

It can be used as legal record which may be used in the court of law
Written communication

It is important to study personality because it helps

To understand, predict and control behaviour in the organization.

Perception is a Process
By which individuals organize and interpret meaning of environment

Positive situation combined with negative one

Approach - Avoidance

These days stress is

Ubiquitous

Stress is an
Adaptive response

Edward K Strong Jr. branched industrial psychology into guidance on

Vocational interest

To live longer organization need

To adapt change

Strong culture organization follow the

Rewarding its employees for better performance

Group members should have a

Common objective
The most tried and effective downward communication is to communicate
orally and
then follow up in writing

External attention Factors are

The factors that are within the situation

Regression
Superior throwing file in anger

Conflict management helps to understand

Nature and origin of conflict

Conflict is a
Natural disagreement

Supportive Organization
Believes that employees have the skill and the will to contribute to the
organizational efforts

Organization is a social system

where the value system ,customs etc. conform to those of the society at large

To over come the problem of resistance manager need to

Motivate concerned employees

success of the organization depends

on the pattern of communication

Informal communication
controls behaviour

For many organizations their work group is a primary source for

social interaction

Perceptual selection is based on

Attention and Set

Rationalization
Pseudo justification

Safety needs are taken (looked) as

Future needs

Solitary confinement is known to rupture the human

Psyche
Collegial Organization
Provides managers role like partner and not leader

In alarm stage the resistance is

Lowered

An atmosphere of objectivity and mutual trust can help reduce

Distress

Illumination experiments study the effect of changed

Illumination at work

Minimum number of essentials to form group is

Two

Several types of communication media are available for

transmitting and receiving messages

Fundamental concepts of Organizational Behaviour revolve around:

The nature of human beings

The great depression took place around the year:

1929

It is important to create a work environment that is

favourable

Diverse cultures provide an opportunity to the organization

To recognize learning opportunities and challenges

Multiple Choice Single Response

Negative

Which leadership style is good while dealing with scientific and professional
employees?
Free Rein

Organization with a strong culture has :-

Practices that include employee participation

The stage which relates to development of decision making abilities,

interpersonal and technical competencies is known as :-
Storming
A group of 6 employees has been formed within MRF Co.Ltd. The initial
discussions in the group were based on the environmental factors of the
concerned issue. As the group started to work on the measures to rectify the
core factors responsible for the concerned issue, the discussions always
ended up in conflicts within the group members. This conflict was
hampering the group's effectiveness. What is the level of conflict that is being
highlighted in this case?
Intragroup

Which external attention seeking factor is being used by a tiger who is

pretending to be asleep till the while his prey comes within his reach?
Motion

Mr. Kamat is an executive who directs, guides and influences the work of his
subordinates. His objective is to ensure that his subordinates work for
attaining the specified goals. Also, he mediates between the individual
assistant and the organization in such a manner that both will obtain the
maximum satisfaction. Whose role is being played by Mr. Kamat?
Leader

Lata has been working as tool-room operator for the last two years. Recently
she has been promoted as the manager of the tool-room section. All the
operators in her department were her ex-colleagues and with her co-
operative style of leadership, it was supposed that it would be an easy task
to supervise them. Lata was an efficient employee, but she was the last
person in her department to know about the policy decisions of the top
management. However, to her surprise the operators simply ignored her
instructions. What do you think is the reason for this behavior of the
operators of the tool-room section?
The operators felt that Lata did not have any power

Fundamental concepts of Organizational Behaviour revolve around :-

The nature of human beings

Diverse cultures provide an opportunity to the organization :-

To recognize learning opportunities and challenges

Ms. Anuja is working as an executive manager. She is heading a team of ten

assistants. Ms. Anuja always encouraged group discussion before taking a
decision over important issues. She always tried to be one of the group.
Which leadership style is being followed by Ms. Anuja?
Democratic
 Organizational Behaviour
List of Attempted Questions and Answers

True/False

1 Question

Correct Answer
True/False

2 Question

Correct Answer
True/False
3 Question
Correct Answer
True/False

4 Question

Correct Answer
True/False
5 Question
Correct Answer
True/False

6 Question

Correct Answer
True/False
7 Question
Correct Answer
True/False
8 Question
Correct Answer
True/False

9 Question

Correct Answer
True/False

10 Question

Correct Answer
True/False
11 Question
Correct Answer
True/False

12 Question
12

Correct Answer
True/False
13 Question
Correct Answer
True/False

14 Question

Correct Answer
True/False
15 Question
Correct Answer
True/False
16 Question
Correct Answer
True/False
17 Question
Correct Answer
True/False
18 Question
Correct Answer
True/False
19 Question
Correct Answer
True/False

20 Question

Correct Answer
True/False
21 Question
Correct Answer
True/False
22 Question
Correct Answer
True/False
23 Question
Correct Answer
True/False

24 Question

Correct Answer
True/False

25 Question

Correct Answer
True/False

26
26 Question

Correct Answer
True/False
27 Question
Correct Answer
True/False

28 Question

Correct Answer
True/False

29 Question

Correct Answer
True/False

30 Question

Correct Answer
True/False
31 Question
Correct Answer
True/False
32 Question
Correct Answer
True/False
33 Question
Correct Answer
True/False

34 Question

Correct Answer
True/False

35 Question

Correct Answer
True/False

36 Question

Correct Answer
True/False
37 Question
Correct Answer
True/False
38 Question
Correct Answer
True/False
39
39 Question
Correct Answer
True/False

40 Question

Correct Answer
True/False
41 Question
Correct Answer
True/False
42 Question
Correct Answer
True/False
43 Question
Correct Answer
True/False
44 Question
Correct Answer
True/False
45 Question
Correct Answer
True/False

46 Question

Correct Answer
True/False
47 Question
Correct Answer
True/False

48 Question

Correct Answer
True/False
49 Question
Correct Answer
True/False
50 Question
Correct Answer
True/False
51 Question
Correct Answer
True/False
52 Question
Correct Answer
True/False
53 Question
53
Correct Answer
True/False

54 Question

Correct Answer
True/False
55 Question
Correct Answer
True/False
56 Question
Correct Answer
True/False

57 Question

Correct Answer
True/False
58 Question
Correct Answer
True/False
59 Question
Correct Answer
True/False
60 Question
Correct Answer
True/False
61 Question
Correct Answer
True/False
62 Question
Correct Answer
True/False
63 Question
Correct Answer
True/False
64 Question
Correct Answer
True/False
65 Question
Correct Answer
True/False
66 Question
Correct Answer
True/False
67 Question
Correct Answer
True/False

68
68 Question

Correct Answer
True/False
69 Question
Correct Answer
True/False
70 Question
Correct Answer
True/False
71 Question
Correct Answer
True/False

72 Question

Correct Answer
True/False
73 Question
Correct Answer
True/False
74 Question
Correct Answer
True/False

75 Question

Correct Answer
True/False

76 Question

Correct Answer
True/False
77 Question
Correct Answer
True/False

78 Question

Correct Answer
True/False

79 Question

Correct Answer
True/False

80 Question

Correct Answer
True/False
81
81 Question
Correct Answer
True/False

82 Question

Correct Answer
True/False

83 Question

Correct Answer
True/False

84 Question

Correct Answer
True/False

85 Question

Correct Answer
True/False
86 Question
Correct Answer
True/False
87 Question
Correct Answer
True/False
88 Question
Correct Answer
True/False

89 Question

Correct Answer
True/False

90 Question

Correct Answer
True/False
91 Question
Correct Answer
True/False

92 Question

Correct Answer
True/False
93 Question
Correct Answer
True/False

94
94 Question

Correct Answer
True/False
95 Question
Correct Answer
True/False

96 Question

Correct Answer
True/False

97 Question

Correct Answer
True/False

98 Question

Correct Answer
True/False

99 Question

Correct Answer
True/False
100 Question
Correct Answer
True/False
101 Question
Correct Answer
True/False

102 Question

Correct Answer
True/False

103 Question

Correct Answer
True/False

104 Question

Correct Answer
True/False
105 Question
Correct Answer
True/False

106 Question
106

Correct Answer
True/False
107 Question
Correct Answer
True/False
108 Question
Correct Answer
True/False

109 Question

Correct Answer
True/False
110 Question
Correct Answer
True/False

111 Question

Correct Answer
True/False

112 Question

Correct Answer
True/False

113 Question

Correct Answer
True/False

114 Question

Correct Answer
True/False

115 Question

Correct Answer
True/False
116 Question
Correct Answer
True/False

117 Question

Correct Answer
True/False
118 Question
Correct Answer
True/False

119
119 Question

Correct Answer
True/False

120 Question

Correct Answer
True/False
121 Question
Correct Answer
True/False
122 Question
Correct Answer
True/False

123 Question

Correct Answer
True/False
124 Question
Correct Answer
True/False
125 Question
Correct Answer
True/False
126 Question
Correct Answer
True/False

127 Question

Correct Answer
True/False
128 Question
Correct Answer
True/False
129 Question
Correct Answer
True/False
130 Question
Correct Answer
True/False
131 Question
Correct Answer
True/False
132 Question
Correct Answer
True/False
133
133 Question
Correct Answer
True/False
134 Question
Correct Answer
True/False

135 Question

Correct Answer
True/False

136 Question

Correct Answer
True/False

137 Question

Correct Answer
True/False

138 Question

Correct Answer
True/False

139 Question

Correct Answer
True/False

140 Question

Correct Answer
True/False

141 Question

Correct Answer
True/False

142 Question

Correct Answer
True/False

143 Question

Correct Answer
True/False
144 Question
Correct Answer
True/False
145 Question
145
Correct Answer
True/False
146 Question
Correct Answer
True/False
147 Question
Correct Answer
True/False
148 Question
Correct Answer
True/False

149 Question

Correct Answer
True/False
150 Question
Correct Answer
True/False

151 Question

Correct Answer
True/False
152 Question
Correct Answer
True/False
153 Question
Correct Answer
True/False
154 Question
Correct Answer
True/False
155 Question
Correct Answer
True/False
156 Question
Correct Answer
True/False
157 Question
Correct Answer
True/False

158 Question

Correct Answer
True/False
159 Question
Correct Answer
 True/False
160 Question
Correct Answer
True/False

161 Question

Correct Answer
True/False

162 Question

Correct Answer
True/False

163 Question

Correct Answer
True/False
164 Question
Correct Answer
True/False
165 Question
Correct Answer
True/False

166 Question

Correct Answer
True/False

167 Question

Correct Answer
True/False
168 Question
Correct Answer
True/False
169 Question
Correct Answer
True/False

170 Question

Correct Answer
True/False
171 Question
Correct Answer
True/False
172 Question
Correct Answer
True/False

173
173 Question

Correct Answer
True/False
174 Question
Correct Answer
True/False
Question
175

Correct Answer
True/False
176 Question
Correct Answer
True/False
Question
177

Correct Answer
True/False
Question
178

Correct Answer
True/False
179 Question
Correct Answer
True/False
180 Question
Correct Answer
True/False
Question
181

Correct Answer
Organizational Behaviour
List of Attempted Questions and Answers

The research has shown that even the minor or trivial occurrences in life can
create stress.
True

The leadership process is a function which relates only to the leader and
other situational variables.
False

A need once satisfied is a spent force and hence acts as a motivator.

False

According to Vroom's expectancy theory of motivation, when an individual

desires a particular outcome the value of valence is negative.
False

Moral and productivity always bear a direct relationship.

False

Rest pauses provide an opportunity to talk and think only about job-related
activities
False

Type A people are those who are mild mannered and take life as it comes.
False

Human behaviour is simple to understand

False

Cultural elements and their relationships create a pattern that is identical in

all organizations.
False

Organizational culture exists on different levels which differ in terms of

visibility and resistance to change.
True

Eustress is very harmful to the person suffering from it.

False

Leadership is inter-organizational influence exercised towards attainment of

a specified goal.
False

Organizations have division of labour

True

A prejudice is defined as an attitude that is emotionally resistant to being

changed.
True

A strong organizational culture does not facilitates goal alignment

False

Pressure for change are created only outside and not inside the organization.
False

Every manager must study the organizational behaviour discipline.

True

Job loading can be done only horizontally.

False

Resistance to change is one of the baffling problems a manager face today.

True

Complexity of personality makes managing and working with people

extremely challenging.
True

Communication is not required among group members.

False

The personality problems are the root cause of organizational conflicts.

True

Vroom theory provides the specific solutions to the motivational problems.

False

Different styles of leadership can produce different, complex reactions from

the same group.
True

Tradition, loyalty, personal commitment, and social influence are attributes

of Entrepreneurial Culture.
False
The challenge relating to management of change can be met only with
effective leadership.
True

Effective communication can be seen as the foundation of modern

organizations.
True

The effects of hypo stress are faster than other types and are long lasting in
nature.
False

Research has found that all communication channels are equal in their
capacity to convey information.
False

Valence refers to the degree of favourableness or unfavourableness towards

object.
True

Hearing and seeing do not influence perception

False

Job enlargement means adding other task to the job.

True

Participative management style facilitate implementing change in

organization.
True

Leadership is one form of clominaxe in which the followers more or less

willingly accept direction and control by anther person
True

The Laiseez Faire leadership climate produces the greatest number of

aggressive acts from the group
True

Conceptual skill is the ability to work effectively with people and to build
teamwork
False

As the Supervisory level the requirement of technical skills is the highest

True

Participative leaders decentralize authority

True
The super ego acts as a censor on the individual.
True

Values and attitudes are acquired and learned from experience with people
and objects.
True

Some of the attitudes are developed through imitation.

True

Organizational commitment by employees does not lead to loyalty.

False

There are five primary levels of conflicts.

False

If organizations interests suffer, it does not impact employees interest

False

Change takes place in all part of organization.

True

Ego i.e attachment to self temptations envy or hate, or the ,main

organizational stressors
False

The authoritarian leader encourages group discussion and decision- making

False

A purpose, expressed as a message to be conveyed, passes between a source

( the sender ) and a receiver
True

Sources of organizational commitment are varying from person to person.

True

Size of the stimulus attracts attention

True

Unexpected noises are welcomed by people.

False

Attitudes vary but what motivates us is same

False

There are six varieties of conflicts.

False

Technical skill is the ability to think in terms of models, frameworks and

broad relationships such as long range plans
False

Virtual teams work within information technology

False

Forming is a first developmental stage of team.

True

Grapevine is largely formed and driven by self-interest of the members in

the Group
True

Try to see other person as he or she really is

True

Ego is largely practical and works in an nonexecutive capacity.

False

It is not important to understand differences in personality at work settings.

False

Low expectations lead to low performance.

True

Work curve is the presentation of performance against time spent at work.

False

Some organizations are so designed that they welcome innovations.

False

The Key to deal with hyperstress his in good planning

True

Financial crash occurred in the year 1930.

False

Morale can be measured by morale survey

True

Communication is the life blood of the organizational

True
According to Larking, the upward communication will be effective only if
the top managers communicated directly with the staff members.
False

Usually, the subordinates prefer the democratic leader.

True

F. W. Taylor published a book titled "Psychology and Industrial Efficiency"

False

Better job performance results can be achieved in autocratic type of

organization.
False

Morale represents the integration of an individual with the team and ignores
the organization itself.
False

Organization culture and performance is directly related.

True

Individuals develop certain attitudes from family members.

True

Organizational need to seek evidence of a learning goal orientation when

selecting employees for their sales force.
True

The status of the person perceived will not greatly influence others
perception of the person
False

Compliance occurs when individuals are forced.

True

Organizational culture exists on certain level which differ in terms of

visibility and resistance to change.
False

Target mindedness and the eleventh hour rush or continous overwork cause
hyper stress
True

Management cannot eliminate rumours but they can minimize the negative
consequences
True
In the countershock phase, the defensive mechanism becomes passive.
False

Negative style of leadership involves lesser human costs as compared to the

other styles.
False

Friends and colleagues are unable to correctly detect whether an individual

is under stress.
False

In the forming stage the team members set the rules by which the team
should operate.
False

Over million of years, with change in the lifestyle, the body chemistry has
also changed.
False

Hawthorn plant was situated at the Proctor & Gamble Company.

False

Alderfer's ERG needs model is very rigid in nature.

False

Employees and organization can prosper if they help each other.

True

The purpose should be expressed only after the communication process is

completed.
False

Productivity can be high inspite of morale being low because of the rigid
management control system.
True

All parts of the organizational system are independent.

False

The Porter-Lawler model states that effort necessarily leads to performance

and satisfaction.
False

Promotion is recognition of one's capabilities to shoulder higher

responsibilities.
True
Organisations are defined as group of people, who come together to achieve
uncommon objectives.
False

It is said that the technical skill plays a major part in the leadership
behaviour.
False

The more successful the organization is, the less effective is its internal
communication.
False

At the organizational level, employees' stress may have negative effect on

morale and job satisfaction.
True

The social needs are so strong that even the cruelest criminals dread the
punishment of solitary confinement.
True

Career development of employees facilitates development of whole person

concept.
True

Any change occurring in our life is a reason to get stressed.

True

Norms are often more liberally defined.

False

The men on the shop floor are less vulnerable to stress as compared the
members of the board of directors.
False

Once the team reaches the performing stage, the team members become
familiar with each other.
False

The process theories in general lack explanatory power over the complexities
of work motivation.
False

Illumination Experiment is a part of Hawthorne experiments.

True

Stress is an adaptive response to external situation that results in physical,

psychological and or behavioral deviations.
True

Morale can be quantified

False

Stress affects different people but in the same manner.

False

If the human element is handled properly by the manager he can make two
plus equal to five.
True

Human skill is the ability to work effectively with people and to build
teamwork.
True

Cross-functional teams are often less effective in situations that require

adaptabilityand speed.
False

Media richness refers to the media's capacity to carry multiple cues and
provide rapid feedback.
True

Impersonal written media such as formal reports and bulletins rate as richest
communication media.
False

If the stress persists, or the defensive reaction proves ineffective, the

organism develops itself for the fight mechanism.
False

Conceptual skill is the distinguishing feature of job performance at the

operating level.
False

A highly successful scientist may fall in the category of the demotivated

people.
False

The self-managed teams usually consist of employees whose work is related

to manufacturing an entire product.
True

Fred Luthans is known as the father of "Scientific Management".

False
While physiological need have a reference to the future, the safety needs take
care of the present.
False

According to Herzberg's factor, hygiene factor for one employee is the

hygiene factor for all the employees within the organization.
False

So as to cope with stress effectively, it is necessary to have a health body.

True

At the norming stage, the team is involved in defining goals.

False

There exist some organizational stressors which relate to its structure and
climate.
True

At the supervisory level the requirement of conceptual skill is the highest.

False

Morale indicates a group phenomenon.

True

The higher the number of the petty grievances, the higher is the morale.
False

Handling of crises by managers and employees reveals an organizational

culture.
True

Music has a direct effect on productivity.

False

Feeling of insecurity usually makes a man under-productive.

True

OB is mainly concerned with the study of human behavior at work.

True

Maximum adaptation occurs during the stage of resistance.

True

Repetitive tasks give rise to the same degree of boredom in all persons.
False
A manager can be effective by just having a sound knowledge of his area of
work
False

Attitude always remains inside a person.

True

Every manager is intimately concerned with the issue if the attitude can be
changed.
True

An individuals own social and personality features does not cause a

divergence
False

Vroom theory has taken into consideration the individual differences based
on individual perceptions.
False

A self actualization person is task oriented and is not taken in by the

personal criticism or prise.
True

Rewards for behaviour in support of change help in overcoming resistance

for change.
True

Role ambiguity ,role conflict , role overload etc. are some organizational
stressors relating to the role in the organization
True

Procedural conflict occurs when individuals follow sance process to achieve

an objective.
False

An idea, no matter how great, is useless until it is transmitted and

understood by others
True

Effective communication cannot be seen as the foundation o modern

organisations.
False

Super ego is the moralistic segment of the human personality.

True

There is no relationship between five personality factors and job

performance.
False

There is no connection between morale, attitude & productivity.

False

Boredom can be reduced but at a great loss in efficiency.

True

Problems shoud be diagnosed accurately for the change process.

True

Negative leaders display authority in the false belief that it frightens

everyone into productivity
True

In the norming stage team members set the rules by which the team will
operate.
True

The message is encoded and is passed by way of some medium (channel) to

the receiver, who retranslates (decodes ) the message initiated by the sender
True

There is no scope for dilemmas in intra personal conflicts.

False

A strange culture is better able to learn from its past.

True

The use of tobacco with alcohol is good for health

False

Free Rein leaders avoid power and responsibility

True

Adjourning is the termination of work behaviour

True

For many employees, their work group is a primary source for social
interaction
True

Assessment of an employees performance depends on the perception of the

person who evaluates
True

Aggression has nothing to do with emotional transference.

False
Theory Y people are very lazy.
False

Accomplishment of goal is influenced by an individuals ability and role

perception.
True

Discouraging undesirable behaviour will enhance value to organizational

culture.
True

The leadership process is a function of the leader , the follower and other
situational variables
True

Democratic leaders take full authority and assume full responsibility

False

Upward communication is more prevalent than downward communication

False

Whatever an individual does, there is always some sort and some amount of
stress on him.
True

As compared to the content models, the expectancy models are very simple
and easy to translate into actual practice.
False

Research states that active smoking is more harmful than passive smoking.
False

Laissez faire leader is very directive in his approach.

False

Research activity emphasizes least collaboration and team work among

workers.
False

Moral surveys is a time-taking process.

True

Rest provides the opportunity to recover from fatigue.

True
In managing cultural diversity, organization must have a relatively non-
bureaucratic structure.
True

The more intense the stimulus, the less is the likelihood that it will be
False

People tend to process pleasant stimuli more efficiently and accurately than
they do unpleasant stimuli.
True

A person's job is the best single indicator of the sort of person he is.
False

If coincidentally, five out of fifteen employees working in the sales division

quit their jobs at about the same time, it is more likely to be perceived as a
problem with the manager of the sales division.
True

In attitudinal structuring, the negotiating parties refrain from revealing

attitudes.
False

Each major change in a work situation carries with it an element of

True

Heredity is generally least important in determining a person's

False

Listening to an Mr. A describe the personality of a coworker, Mr.B, may tell

you as much about the Mr.A's personality as it does about that of Mr.B.
True
 Organizational Behaviour
List of Attempted Questions and Answers

Multiple Choice Multiple Answer

1 Question
Correct Answer
Multiple Choice Multiple Answer
Question
2
Correct Answer

Multiple Choice Multiple Answer

Question
3
Correct Answer

Multiple Choice Multiple Answer

4 Question

Correct Answer
Multiple Choice Multiple Answer
Question
5
Correct Answer

Multiple Choice Multiple Answer

6 Question
Correct Answer
Multiple Choice Multiple Answer
7 Question
Correct Answer
Multiple Choice Multiple Answer
Question
8
Correct Answer

Multiple Choice Multiple Answer

9 Question

Correct Answer
Multiple Choice Multiple Answer
10 Question
Correct Answer
Multiple Choice Multiple Answer

Question
11

Correct Answer

Multiple Choice Multiple Answer

12
12 Question
Correct Answer
Multiple Choice Multiple Answer
Question
13
Correct Answer

Multiple Choice Multiple Answer

Question
14
Correct Answer

Multiple Choice Multiple Answer

Question
15
Correct Answer

Multiple Choice Multiple Answer

16 Question
Correct Answer
Multiple Choice Multiple Answer
17 Question
Correct Answer
Multiple Choice Multiple Answer
18 Question
Correct Answer
Multiple Choice Multiple Answer
19 Question
Correct Answer
Multiple Choice Multiple Answer
20 Question
Correct Answer
Multiple Choice Multiple Answer
21 Question
Correct Answer
Multiple Choice Multiple Answer
22 Question
Correct Answer
Multiple Choice Multiple Answer
23 Question
Correct Answer
Multiple Choice Multiple Answer
24 Question
Correct Answer
Multiple Choice Multiple Answer
25 Question
Correct Answer
Multiple Choice Multiple Answer
Question
26
26
Correct Answer

Multiple Choice Multiple Answer

Question
27
Correct Answer

Multiple Choice Multiple Answer

28 Question

Correct Answer
Multiple Choice Multiple Answer
29 Question
Correct Answer
Multiple Choice Multiple Answer

Question
30

Correct Answer

Multiple Choice Multiple Answer

31 Question
Correct Answer
Multiple Choice Multiple Answer
Question
32
Correct Answer

Multiple Choice Multiple Answer

33 Question
Correct Answer
Multiple Choice Multiple Answer
34 Question
Correct Answer
Multiple Choice Multiple Answer

35 Question

Correct Answer
Multiple Choice Multiple Answer
36 Question
Correct Answer
Multiple Choice Multiple Answer
37 Question
Correct Answer
Multiple Choice Multiple Answer
38 Question
Correct Answer
 Multiple Choice Multiple Answer
Question
39
Correct Answer

Multiple Choice Multiple Answer

40 Question
Correct Answer
Multiple Choice Multiple Answer
Question
41
Correct Answer

Multiple Choice Multiple Answer

Question
42
Correct Answer

Multiple Choice Multiple Answer

43 Question
Correct Answer
Multiple Choice Multiple Answer
44 Question
Correct Answer
Multiple Choice Multiple Answer
Question
45
Correct Answer

Multiple Choice Multiple Answer

46 Question
Correct Answer
Multiple Choice Multiple Answer
Question
47
Correct Answer

Multiple Choice Multiple Answer

48 Question
Correct Answer
Multiple Choice Multiple Answer
49 Question
Correct Answer
Multiple Choice Multiple Answer
Question
50
Correct Answer

Multiple Choice Multiple Answer

Question
51
51
Correct Answer

Multiple Choice Multiple Answer

Question
52

Correct Answer

Multiple Choice Multiple Answer

53 Question
Correct Answer
Multiple Choice Multiple Answer
54 Question
Correct Answer
Multiple Choice Multiple Answer
55 Question
Correct Answer
Multiple Choice Multiple Answer
Question
56
Correct Answer

Multiple Choice Multiple Answer

57 Question

Correct Answer
Multiple Choice Multiple Answer
58 Question
Correct Answer
Multiple Choice Multiple Answer
59 Question
Correct Answer
Multiple Choice Multiple Answer
60 Question
Correct Answer
Multiple Choice Multiple Answer
Question
61
Correct Answer

Multiple Choice Multiple Answer

Question
62
Correct Answer

Multiple Choice Multiple Answer

Question
63
Correct Answer
 Multiple Choice Multiple Answer
64 Question
Correct Answer
Multiple Choice Multiple Answer
Question
65
Correct Answer

Multiple Choice Multiple Answer

66 Question
Correct Answer
Multiple Choice Multiple Answer
67 Question
Correct Answer
Multiple Choice Multiple Answer
68 Question
Correct Answer
Multiple Choice Multiple Answer
69 Question
Correct Answer
Multiple Choice Multiple Answer
70 Question
Correct Answer
Multiple Choice Multiple Answer

Question
71

Correct Answer

Multiple Choice Multiple Answer

72 Question
Correct Answer
Multiple Choice Multiple Answer
73 Question
Correct Answer
Multiple Choice Multiple Answer
Question
74
Correct Answer

Multiple Choice Multiple Answer

75 Question
Correct Answer
Multiple Choice Multiple Answer
76 Question
Correct Answer
Multiple Choice Multiple Answer
77 Question
Correct Answer
 Multiple Choice Multiple Answer
78 Question
Correct Answer
Multiple Choice Multiple Answer
79 Question
Correct Answer
Multiple Choice Multiple Answer
80 Question
Correct Answer
Multiple Choice Multiple Answer
81 Question
Correct Answer
Multiple Choice Multiple Answer
82 Question
Correct Answer
Multiple Choice Multiple Answer
Question
83
Correct Answer

Multiple Choice Multiple Answer

Question
84
Correct Answer

Multiple Choice Multiple Answer

85 Question
Correct Answer
Multiple Choice Multiple Answer
Question
86
Correct Answer

Multiple Choice Multiple Answer

Question
87
Correct Answer

Multiple Choice Multiple Answer

88 Question
Correct Answer
Multiple Choice Multiple Answer
Question
89
Correct Answer

Multiple Choice Multiple Answer

90 Question
Correct Answer
Multiple Choice Multiple Answer
Question
91
91
Correct Answer

Multiple Choice Multiple Answer

92 Question

Correct Answer
Multiple Choice Multiple Answer
93 Question
Correct Answer
Multiple Choice Multiple Answer
94 Question
Correct Answer
Multiple Choice Multiple Answer
95 Question
Correct Answer
Multiple Choice Multiple Answer
96 Question
Correct Answer
Multiple Choice Multiple Answer
97 Question
Correct Answer
Multiple Choice Multiple Answer
Question
98
Correct Answer

Multiple Choice Multiple Answer

99 Question
Correct Answer
Multiple Choice Multiple Answer
100 Question
Correct Answer
Multiple Choice Multiple Answer

101 Question

Correct Answer
Multiple Choice Multiple Answer
Question
102
Correct Answer

Multiple Choice Multiple Answer

103 Question
Correct Answer
Multiple Choice Multiple Answer

104 Question

Correct Answer
 Multiple Choice Multiple Answer
105 Question
Correct Answer
Multiple Choice Multiple Answer

106 Question

Correct Answer
Multiple Choice Multiple Answer
Question
107
Correct Answer

Multiple Choice Multiple Answer

108 Question
Correct Answer
Multiple Choice Multiple Answer
Question
109
Correct Answer

Multiple Choice Multiple Answer

Question
110
Correct Answer

Multiple Choice Multiple Answer

111 Question
Correct Answer
Multiple Choice Multiple Answer
112 Question
Correct Answer
Multiple Choice Multiple Answer
Question
113
Correct Answer

Multiple Choice Multiple Answer

114 Question
Correct Answer
Multiple Choice Multiple Answer
115 Question
Correct Answer
Multiple Choice Multiple Answer
116 Question
Correct Answer
Multiple Choice Multiple Answer
117 Question
Correct Answer
Multiple Choice Multiple Answer
Question
118
118
Correct Answer

Multiple Choice Multiple Answer

Question
119
Correct Answer

Multiple Choice Multiple Answer

Question
120
Correct Answer

Multiple Choice Multiple Answer

121 Question
Correct Answer
Multiple Choice Multiple Answer
Question
122
Correct Answer

Multiple Choice Multiple Answer

Question
123

Correct Answer

Multiple Choice Multiple Answer

124 Question
Correct Answer
Multiple Choice Multiple Answer

Question
125

Correct Answer

Multiple Choice Multiple Answer

Question
126

Correct Answer

Multiple Choice Multiple Answer

127 Question
Correct Answer
Multiple Choice Multiple Answer
128 Question
Correct Answer
Multiple Choice Multiple Answer
129 Question
Correct Answer
Multiple Choice Multiple Answer

130
 Question
130
Correct Answer

Multiple Choice Multiple Answer

131 Question
Correct Answer
Multiple Choice Multiple Answer
132 Question
Correct Answer
Multiple Choice Multiple Answer
133 Question
Correct Answer
Multiple Choice Multiple Answer

134 Question

Correct Answer
Multiple Choice Multiple Answer
135 Question
Correct Answer
Multiple Choice Multiple Answer
136 Question
Correct Answer
Multiple Choice Multiple Answer
137 Question
Correct Answer
Multiple Choice Multiple Answer
138 Question
Correct Answer
Multiple Choice Multiple Answer

139 Question

Correct Answer
Multiple Choice Multiple Answer
Question
140
Correct Answer

Multiple Choice Multiple Answer

Question
141
Correct Answer

Multiple Choice Multiple Answer

Question
142
Correct Answer

Multiple Choice Multiple Answer

143 Question
143
Correct Answer
Multiple Choice Multiple Answer
144 Question
Correct Answer
Multiple Choice Multiple Answer
145 Question
Correct Answer
Multiple Choice Multiple Answer
146 Question
Correct Answer
Multiple Choice Multiple Answer
147 Question
Correct Answer
Multiple Choice Multiple Answer
148 Question
Correct Answer
Multiple Choice Multiple Answer
Question
149
Correct Answer

Multiple Choice Multiple Answer

150 Question
Correct Answer
Multiple Choice Multiple Answer
151 Question
Correct Answer
Multiple Choice Multiple Answer
Question
152
Correct Answer

Multiple Choice Multiple Answer

Question
153

Correct Answer

Multiple Choice Multiple Answer

Question
154
Correct Answer

Multiple Choice Multiple Answer

155 Question
Correct Answer
Multiple Choice Multiple Answer
156 Question
Correct Answer
Multiple Choice Multiple Answer
157
157 Question
Correct Answer
Multiple Choice Multiple Answer
158 Question
Correct Answer
Multiple Choice Multiple Answer
Question
159
Correct Answer

Multiple Choice Multiple Answer

Question
160
Correct Answer

Multiple Choice Multiple Answer

161 Question
Correct Answer
Multiple Choice Multiple Answer
162 Question
Correct Answer
Multiple Choice Multiple Answer
163 Question
Correct Answer
Multiple Choice Multiple Answer
Question
164
Correct Answer

Multiple Choice Multiple Answer

165 Question
Correct Answer
Multiple Choice Multiple Answer

166 Question

Correct Answer
Multiple Choice Multiple Answer
167 Question
Correct Answer
Multiple Choice Multiple Answer
168 Question
Correct Answer
Multiple Choice Multiple Answer
169 Question
Correct Answer
Multiple Choice Multiple Answer
Question
170
Correct Answer
 Multiple Choice Multiple Answer
171 Question
Correct Answer
Multiple Choice Multiple Answer
172 Question
Correct Answer
Multiple Choice Multiple Answer
Question
173
Correct Answer

Multiple Choice Multiple Answer

174 Question
Correct Answer
Multiple Choice Multiple Answer
175 Question
Correct Answer
Multiple Choice Multiple Answer
176 Question
Correct Answer
Multiple Choice Multiple Answer
Question
177
Correct Answer

Multiple Choice Multiple Answer

178 Question
Correct Answer
Multiple Choice Multiple Answer
179 Question
Correct Answer
Multiple Choice Multiple Answer
180 Question
Correct Answer
Multiple Choice Multiple Answer
181 Question
Correct Answer
Multiple Choice Multiple Answer
Question
182
Correct Answer

Multiple Choice Multiple Answer

183 Question
Correct Answer
Multiple Choice Multiple Answer
Question
184
Correct Answer
 Multiple Choice Multiple Answer
185 Question
Correct Answer
Multiple Choice Multiple Answer
Question
186
Correct Answer

Multiple Choice Multiple Answer

Question
187
Correct Answer

Multiple Choice Multiple Answer

188 Question
Correct Answer
Multiple Choice Multiple Answer
Question
189
Correct Answer

Multiple Choice Multiple Answer

190 Question

Correct Answer
Multiple Choice Multiple Answer
191 Question
Correct Answer
Multiple Choice Multiple Answer
Question
192

Correct Answer
Multiple Choice Multiple Answer
Question
193
Correct Answer

Multiple Choice Multiple Answer

194 Question
Correct Answer
Multiple Choice Multiple Answer
Question
195
Correct Answer

Multiple Choice Multiple Answer

Question
196
196
Correct Answer

Multiple Choice Multiple Answer

197 Question
Correct Answer
Multiple Choice Multiple Answer
198 Question
Correct Answer
Multiple Choice Multiple Answer
199 Question
Correct Answer
Multiple Choice Multiple Answer
200 Question
Correct Answer
Multiple Choice Multiple Answer
Question
201
Correct Answer

Multiple Choice Multiple Answer

Question
202
Correct Answer
Organizational Behaviour
List of Attempted Questions and Answers

Identify the process influence personality development.

Socialization process , Identification process

The features of the relationship oriented role called gate keeping are :
Helping to keep communication channels open , Facilitatign the
participation of others , Suggesting procedures that permit sharing remarks

What are the principles of job enlargement?

Challenging the employees by increasing the expected production , Adding
other tasks to the job , Rotating the assignments

The cost of tensions and worries created by wrong kind of personalities are
enormous in terms of.
Employee-employer relation. , Supervisor-subordinate relation. , Peers
relations.

Identify the situations which reflect upward communication.

Performance reports of workers, to be reviewed by the supervisor ,
Suggestion boxes kept in the worker's canteen , Employee attitude surveys

According to Frend the human mind is composed of

Preconscious mind , Conscious mind , Unconscious mind

Basic Organizational Behaviour concepts take into consideration

Nature of organization , Nature of people

Ego reduces tension by performing task of

Perceiving outside world. , Remembering experience with outside world ,
Acting to satisfy the instinctual wishes

Select the factors which are treated as motivators by Herzberg in his theory
of motivation.
Achievement , Possibility of growth , Responsibility

Organizational objectives can be achieved by

Group work , Division of labour , Hierarchy of authority

Good match between individual personality and organization is essential

because of
Some people have passion for bureaucracy , Some people prefer autonomy
flexibility in operation
The different types of fatigue are
mental , physical , psychological

Ego controls
Decides what instincts will be satisfied. , The gateway of actions , Select the
feature of environment

Mismatch between personality and organization may lead to

Confusion and chaos , Loss of interest by members in organization , Low
morale and job satisfaction

The major contributors to the development of Organizational Behaviour are:

Industrial psychology , Scientific management movement , Human relations
movement

Name the groups of core needs identified by Alderfer

Existence , Relatedness , Growth

Commanlities and differences suggest in certain respects, every person is

like
All other people , Some other people , No other person

Major determinants of personality

Biological , Situation

Which are the main personal stressors stated by Yoga?

State of helplessness , Jealously , Temptations

Identify the categories of life stressors:

Life changes , Daily stressors , Life trauma

Factors important for creating a favourable work environment are

a soothing colour scheme , playing of soft music , adequate illumination

The blue print of human behaviour at work is represented by

Rules , Regulations , Procedures

The features of team empowerment are as follows:

Potency , Autonomy , Impact

According to Frend the human mind is composed of

Preconscious mind , Conscious mind , Unconscious mind

Organizational objectives can be achieved by

Group work , Division of labour , Hierarchy of authority

Ego controls
The gateway of actions , Select the feature of environment , Decides what
instincts will be satisfied.

The four different models of organizational behaviour denote:

The responses of the employees to the various orientations of the managers ,
The general behavioural climate prevailing in the manager-employee
relationship , The evolution of the thinking and behaviour of the
management and the managers alike

The cost of tensions and worries created by wrong kind of personalities are
enormous in terms of.
Employee-employer relation. , Supervisor-subordinate relation. , Peers
relations.

The different types of fatigue are

mental , physical , psychological

The storming stage relating to development of a team is characterised by

which of the following aspects?
Emergence of conflicts , Seeking task related guidance from the leader ,
Deciding the responsibilities of each team member

Elimination of boredom is necessary

to retain interest in work , to increase efficiency , to stabilize productivity

The features of the relationship oriented role called gate keeping are :
Helping to keep communication channels open , Facilitatign the
participation of others , Suggesting procedures that permit sharing remarks

We can maintain organizational culture by

Recruiting and removal , Role modeling and coaching , Allocating rewards

Commanlities and differences suggest in certain respects, every person is

like
All other people , Some other people , No other person

Advise the management of Beta and Gamma Ltd. About the various groups
that can be created in an organisation.
Effective group , Formal group , Informal group

In a strong organizational culture

Goals are aligned , Employees are highly motivated , Performance is
outstanding

Major determinants of personality

Biological , Situation

Identify the process influence personality development.

Socialization process , Identification process
Factors forming culture of an organization
Organizational rituals and ceremonies , Norms that are shared by the teams ,
Language commonly used by employees

The factors which contributed to the rise of human relations movements are
Great depression , Rise of trade unionism , Hawthorne experiment

The effect of social norms of country an organizational culture can be seen in

Ganesh festival celebration in industries in Maharashtra , Durga Pooja in
celebration in the organization in West Bengal , Christmas celebration in a
particular organization

Process oriented remedies for group think are

Use subgroups to develop alternative and compare solutions , Compare to
other organizations solutions , Hold Second chance meetings

Lateral communication
between member of the same work group , at the same level , among
managers

Trait theory
Natural leadership , Leaders are born , Leaders are not made

Hawthorne western electric company

Bared at Chicago , Manufactured equipment for the bell telephone system ,
30000 workers

Characteristic of group think

Collective rationalization , Stereotypical views , Direct pressure

Friendship groups
Evolves informally , Meet personal security needs , Fullfil esteem and
belonging needs

Group is
Two or more people , Intgeracting with each other , Having common
objective

Attitudes are influence by

Religion , Family , Educational background

To change organizational culture successfully we need to:

Find the most effective sub-culture and use it as an example , Practice what
we preach , Include employees in the change process

Cultural diversity brings with it concerns like

Intra organizational conflicts , Communication difficulties , Intra
organizational Turnovers

The results of bank wiring room study done under the Hawthorne
experiments were:
Small group of people emerge as a team , The group is indifferent towards
financial incentives , The group norms are more important for the members

What are the categories of stress as stated by Dr.Pestonji?

Distress , Eustress , Hypo stress

Identify the categories of life stressors:

Life changes , Daily stressors , Life trauma

Characteristics of entrepreneurial culture are

Taking risks , Dynamism , Creativity

Organizational socialization includes

Developing competencies , Developing organizational values , Developing
social and working relationship

When an organism is confronted with a threat, according to the general

adaptation theory states, the physiological response will occur in which of
the three stages?
Alarm reaction , Resistance reaction , State of exhaustion

Rewards
Motivate employees , Encourages , Feel honoured

Productivity declines because of

Fatigue , Boredom , Monotony

People with strong feeling of boredom

Dislike routine activity , Prefer leisure activities , Show lack of satisfaction

Organizations are said to be a

Group of people , Having some common goal or objective , Utilize resources
for attaining goal

Benevolent - Authoritative leader

Trust's his subordinates , Has confidence in subordinates , Uses formal
communication

Steps to be taken for introducing change in the organization.

Recognise the forces demanding change , Recognise the need for the change ,
Finding loopholes.
Changing task includes
Job enrichment , Job specification , Job redefinition

Organizational socialization includes

Developing competencies , Developing organizational values , Developing
social and working relationship

Individual personality traits that serve as hurdle in communication

low adjustments , low sociability , low agreeableness

Love your body means

Have a regular medical checkup , Do exercise regularly , Don't touch tobacco

General adaptation syndrome

Alarm reaction , Resistance reaction , State of exhaustion

Stage of resistance
Maximum adaptation , Alarm reaction disappears , Resistance increases

Situation where individual differences are unimportant

Earthquake , Drought , Flood

Hawthorne studies are of utmost significance as they form an honest and

concerted attempt to understand
The human factor , Recognize the employee attitude , Workers social
situation on the job

Secondary motives
Power , Affiliation , Achievement

The hygiene factors are like

Technical supervision , Salary , Personal life

Consultative leader
Shows confidence in subordinates , Retain control in his hands , Retain
decision making in his hands

Theories of leadership
Trait theory , Fiedlers theory , Life cycle theory

Kurt lewin suggested three phase process for change in people

Unfreezing , Changing , Refreezing

Constantly changing external environment forces an organization to address

Mission , Long term goals , strategy
Cultural diversity brings with it
Intra organizational conflicts , Communication difficulties , turnovers

Improving communication at the individual level include

sending , choosing channels , receiving

Scientific management movement

Frederick W. Taylor , Supervisory training , Financial incentives

OB studies three determinants of behavior, they are

Individual , Groups , Organization structure

Power motive
Personal competence , Desire to control others , Direct others behaviour

Concept of economic man assumes

Human behaviour can be directed , Maximize economic gains , Minimize
economic losses

Work is
Use of persons physiological processes. , Use of persons mental
processes. , .Attainment of some goal.

Music
Effects on attitude , Improves morale , Increases production

Market changes with respect to change include

Rapidly changing needs and desires of consumer. , Competition for new
products. , New desires of consumer.

Steps to be taken for introducing change in the organization.

Recognise the forces demanding change , Recognise the need for the change ,
Finding loopholes.

General adaptation syndrome

Alarm reaction , Resistance reaction , State of exhaustion

Attitude is
Tendency to react positively , Tendency to react negatively , Tendency to
react in a certain way

Attitudes influence by
Religion , Family , Educational background

Sources of organizational commitments are

Opportunities for advancement , Working condition , Relationships at work
place

The multination which come on the Indian scene enjoy superior resources in
terms of
Money , Technology , Market network

Primary motives are

Basic , Physically based , unlearned

Primary needs are

Connected wit survival , Finite , Recurrent

Colours
Determine work efficiency , Indirectly affects productivity , Soothens the eye

The selection of a particular style is dependent upon

Manager himself , His operating group , The situation

Participative leader
Asks for suggestions , Uses suggestions , Takes decision by himself

Upward communication is used

to provide feedback to higher-ups , inform them of progress , relay current
problems

face to face communication scores the highest on the media richeness

because of
verbal feedback , nonverbal feedback , adds the personal touch

Personal stressors relate to

Personal health , Family life , Decision making capacity

State the factors that are necessary to gain an understanding of the team
dynamics and effectiveness.
Goals of the team , Team size , Diversity within the team

Identify the situations which reflect upward communication.

Performance reports of workers, to be reviewed by the supervisor ,
Suggestion boxes kept in the worker's canteen , Employee attitude surveys

Which are the main personal stressors stated by Yoga?

State of helplessness , Jealously , Temptations

According to Likert, few variables characterize the leadership style. Select

these variables.
Casual , Intervening , End-result
Basic Organizational Behaviour concepts take into consideration
Nature of people , Nature of technology , Nature of organization

In which organization models, managers did not bother to create an

atmosphere which was conducive to the development of the employees?
Autocratic , Custodial

Features of Theory Y are:

Work is as natural as play , Humanistic and supportive approach , People
have the required potential

Resistance to Cultural Change is directly depends on:

Magnitude of change , Strength of the prevailing culture

Scientific management movement sought to improve productivity by:

Rationalizing the work , Introduction of various wage plans , Introduction of
incentive plans

Mismatch between personality and organization may lead to

Confusion and chaos , Loss of interest by members in organization , Low
morale and job satisfaction

Bright flashs of light

Tire the eyes fast , Affects productivity , Not required for all workers

Types of teams
Functional teams , Problem solving teams , Self managed teams

Group think leads to

Defective decision making , Failures to reappraise alternatives , Failure to
work out contingency plans

Democratic leader
Trusts subordinates , Open to all , Formal / informal communication

Contingency theory
Leader member relation , Degree of task structure , Leaders position

Communication can be
vertical , horizontal , diagonal

Indirect hurdles in communication are

noise , semantics and language , emotions

Types of communication
formal/informal , vertical/horizontal/diagonal , internally versus externally
directed

To be efficient every manager must try to

Understand human behaviour , Predict human behaviour , Control human
behaviour

Ego reduces tension by performing task of

Perceiving outside world. , Remembering experience with outside world ,
Acting to satisfy the instinctual wishes

Select the relevant parts of the communication process.

Encoding , Receiver , Decoding

Features of Maslow's need hierarchy theory are:

Theory of human motives , Classifies basic human needs in a hierarchy ,
Theory of human motivation

Good match between individual personality and organization is essential

because of
Some people have passion for bureaucracy , Some people prefer autonomy
flexibility in operation

Sources of personality difference related to two important factors. These are

Heredity , Family

Identify the steps involved in achieving improvement in communication

within the organization.
Simple messages , Use of multiple channels , Promoting inter-group
communication

Mr. Jay sets up a task force to improve communication effectiveness within

his organization. What factors should be considered by the task force to
achieve effective communication?
Assume existence of interpersonal differences , Emphasize description rather
than interpretation or evaluation , Ensure that everyone practices empathy

The concepts dealing with the nature of individual are:

Whole person , Motivation , Human dignity

Name the groups of core needs identified by Alderfer

Existence , Relatedness , Growth

Select the needs which are discussed by the need hierarch theory.
Physiological needs , Security needs , Self realization needs
The major contributors to the development of Organizational Behaviour are:
Industrial psychology , Scientific management movement , Human relations
movement

Select the organizational stressors which are intrinsic to the job.

Boredom , Time pressures and deadlines , Exorbitant work demands

State the needs as stated by Abraham Maslow in his theory.

Domination , Gratification , Activation

In organizational context, employees have attitudes related to

Prestige of department , Job security

What sort of communication is considered to be more effective in modern

organization?
On-going , Informal , Dynamic

The models of Organizational Behaviour are:

Autocratic , Custodial , Supportive

Factors important for creating a favourable work environment are

playing of soft music , adequate illumination , a soothing colour scheme

An aroused attitude consist of

Affective reaction , Cognition , Action tendency

Work attitudes can be reflected in an organization through

Challenge of job , Job satisfaction , Organizational commitment

The levels at which studies of Organizational Behaviour have been carried

out rotate to
Individual , Small group , Inter-group

Behavioural scientists are focusing their attention on

Organizational adaptability , Relationship of organizational structure to
human behaviour , Decision making

Identify which of the given theories pertain to the category of content

theories.
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick
Herzberg's two factor theory

Rest periods are important because

they help the worker to recover from fatigue , they provide an opportunity
to talk about non-job activities , they are a break from a seemingly
interminable activity

Indicate the developmental stages that the teams are required to go through.
Forming , Storming , Norming

State the various functions of communication.

Control , Motivation , Information

Identify the task oriented roles.

Initiating , Summarizing , Seeking information

The esteem needs manifest itself in which of the following forms.

Need for status , Need for power , Need for recognition

Identify the process influence personality development.

Identification process , Socialization process

The factors which contributed to the rise of human relations movements are
The great depression , The rise of trade unionism , Hawthorne experiments

Frederick W. Taylor developed

Wage payment plans , Internal parity of wages , External parity of wages ,
Non-financial incentives

The blue print of human behaviour at work is represented by

Procedures , Rules , Regulations

Basic Organizational Behaviour concepts take into consideration

Nature of people , Nature of organization

What are the principles of job enlargement?

Rotating the assignments , Challenging the employees by increasing the
expected production , Adding other tasks to the job

Fiedler has described situational favorableness in terms of three empirically

derived dimensions, viz:
The leader member relationship , The degree of task structure , The leader's
positional power

Benevolent - Authoritative leader

Trusts his subordinates , Has confidence in subordinates , Uses formal
communication

Perception is used in
Selection of candidate for employment , Performance Appraisal

Situation where individual differences are unimportant are

Earthquake , Drought , Flood
Physiological needs are
Basic Needs , Physical needs , Bodily needs

Atmospheric conditions that affect working environment are

Temperature , Humidity , Air circulation

Task oriented roles of team include

Seeking information or opinions , Giving information or opinions ,
Clarifying and elaborating

The two dimensional approach of Ohio state studies lessened the gab
between
The strict task orientation , The scientific management movement , The
human relations emphases

To form healthy working relationship culture organization needs to look into

Organization structure , Performance , reward system

Basic OB concepts take into consideration

Nature of people , Nature of organization

Needs are
Ubiquitous , Dominate behaviour , Recurrent

Groups
Intergral part of any organization , Influence individuals , Have a impact on
organization behaviour

Styles of leadership
Autocratic , Democratic , Free rein

Any organizational culture takes place when members shares knowledge

and develop ways of coping with issues of
Internal integration , Setting specific targets to achieve , External adaptation

Sources of personality difference related to important factors like

Heredity , Culture , Family

Human beings consciously tries to avoid

Pain , Discomfort , Sorrow

According to modern psychologists human behaviour is

unconscious , sparked by a motion , to satisfy needs

Hedonism means
Humans are rational , Human behavior is deliberate , Human consciously
avoid pain
Disadvantage of autocratic leadership
Frustration develops , Dissatisfaction develops , Conflict develops

Internal forces that cause change in the organizations are related to

Methods and procedures. , Work standards. , None of above.

. receivers assess can be understood by

practicing empathy with receiver , encourage questions , feedback , watch
for signs of information overload

Alarm reaction
Initial , Shock phase , Resistance is lowered

Frederick W Taylor developed

Wage payment plans , Internal parity of wages , External parity of wages

Internal Set factors are

Motivation and interest , Learning

Mismatch between personality and organization may lead to

Low morale and job satisfaction , Confusion and chaos , Loss of interest by
members in organization

Defence Mechanism
Fantasy , Rationalization , Aggression

To identify problems for management change manager needs to ask

What is problem , How to solve the problem , When to solve the problem

Fight or flight mechanism

Raised pulse , Rapid breathing , Dilated pupils

Stress results in
Physical deviations , Psychological deviations , Behavioural deviations

Organizational culture includes:

Organizational rituals and ceremonies , Norms shared by the teams ,
Commonly used language

The broad categories of stressors are :

Organizational stressors , Personal stressors , Life stressors

Work is
Use of persons physiological processes, Use of persons mental processes,
Attainment of some goal
Resistance to Cultural Change is directly depends on:
Magnitude of change , Strength of the prevailing culture

Rest periods are important because

they help the worker to recover from fatigue , they provide an opportunity
to talk about non-job activities , they are a break from a seemingly
interminable activity

Scientific management movement sought to improve productivity by:

Rationalizing the work , Introduction of various wage plans , Introduction of
incentive plans

The factors which contributed to the rise of human relations movements are
The great depression , The rise of trade unionism , Hawthorne experiments

Identify which of the given theories pertain to the category of content

theories.
Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick
Herzberg's two factor theory

The levels at which studies of Organizational Behaviour have been carried

out rotate to
Individual , Small group , Inter-group

Select the factors which are helpful in understanding perceptual

Perceptual grouping , Perceptual constancy , Closure principle

Advise the management of Beta and Gamma Ltd. About the various groups
that can be created in an organisation.
Effective group , Formal group , Informal group

Identify which of the given theories pertain to the category of content

Maslow's hierarchy theory , Alderfer's ERG needs theory , Fredrick
Herzberg's two factor theory

Identify the primary levels of conflicts :-

Intrapersonal , Interpersonal , Intergroup

In an organization the chairs in the reception area are kept facing one
another. What is your perception about this organization?
The organization is rigid in nature. , The atmosphere is more tense in this
organization. , Its an unfriendly organization.

In an example of the erection of a stone wall, the work curve shows the
following :-
An initial warming up before reaching peak productivity , The leveling off of
productivity , Eventual decrement in productivity, probably ending in a
spurt again

What are the characteristics of attitudes?

Valence , Multiplexity , Centrality

Identify the primary motives of a human being :-

Hunger , Thirst , Sleep

Characteristics of entrepreneurial culture are :-

Taking risks , Dynamism , Creativity

What are the determinants of job satisfaction?

Equitable rewards , Supportive colleagues , Mentally challenging work

Identify the situations which reflect upward communication :-

Performance reports of workers, to be reviewed by the supervisor ,
Suggestion boxes kept in the worker's canteen , Employee attitude surveys

Perception plays a vital role in which of the following areas.

Selection of a candidate , Deciding on loyalty of an employee , Giving
incentive to an employee
 Organizational Behaviour
List of Attempted Questions and Answers

Match The Following

Question
Hawthorne Experiments
1
Hugo Munsteberg
Scientific Management movement
Wagner Act
Match The Following
Question
Blake and Mouton
2
Fred Fiedler
Rensis Likert
Tannenbaum and Schmidt
Match The Following
Question
Katz and Kahn
3
Keith Davis
Kurt Lewin
Ronald Lippitt and Ralph K.
Match The Following
Question
Douglas McGregor
4
Harold Kelley
Herzberg
J.Stacy Adams
Match The Following
Question
Noise
5
Peak output
Repetitive task
Soft music
Match The Following
Question
Participation
6
Paternalistic attitude
Scientific and professional employees
Theory X
Match The Following
Question
Attitude
7
Opinion
Personality
Value
 Match The Following
Question
Fred Luthans
8
Frederick Taylor
Hugo Munsteberg
Waller Dill Scot
Match The Following
Question
Direct hurdle in the communication process
9
Donald Pelz
Interpersonal communication hurdle
McCelland
Match The Following
Question
Autocratic leaders
10
Free rein leaders
Negative leaders
Participative leaders
Match The Following
Question
Learner-oriented remedy to overcome groupthink
11
Member-oriented remedy to overcome groupthink
Organisational remedy to overcome groupthink
Process-oriented remedy to overcome groupthink
Match The Following
Question
Closure principle of perceptual grouping
12
Figure ground principle
Perceptual constancy
Perceptual defense
Match The Following
Question
Abraham Maslow
13
Alderfer's theory
Porter Lawler model
Vroom's theory of motivation
Match The Following
Question
communication model
14 cultural barrier
encoding
formal
vertical
Match The Following
Question
Bureaucratic culture
15 Organization culture
15
Procedures and policies
Reward system and measurement
Tradition, loyalty
Match The Following
Question
Every organization contains a blue
In a organization there is constant interaction
16
Organizational behavior helps to understand the
importance of
Organizational objectives cannot be achieved
Organizations show
Match The Following
Question
Employees who are regular and punctual
HR manager comes late frequently
17 Managers do not bother to motivate, guide,
develop employees organization
Organization help people achieve their own
personal objectives
Performance results are minimum
Match The Following
Question
Ego
18 Ideal self
Per sonare
Physical structuring
Traits
Match The Following
Question
Edward strong Jr.
19 Frederick Taylor
Input
Pathologist
Waller Dill Scot
Match The Following
Question
Freuds reasoning
20 Human behavior is directed
Human is constantly
Motivation represents a relation between
Motive is
Match The Following
Question
Fatigue
21 Intelligence
Temperature
Work
21

Work efficiency
Match The Following
Question
A negotiation situation is one in which the
individuals are
22
Avoiding refers to
Compromise achieves moderate but only
Compromising style refers to behaviours
Person uses avoiding style
Match The Following
Question
Conflict
23 Incompatible
Inter personal
Intra group
Intra personal
Match The Following
Question
Event in the surrounding environment strongly
influence.
It is interesting to know that the word
personality by derivation should mean
24
Monetary rewards, authoritarian leadership style
and motivational strategies for performance are
ineffective.
Personality is a stable set of characteristics and
tendencies
Personality is the organization of an individuals
Match The Following
Question
A can have strong super ego is
A personality becomes disorderly
25
Cattell has extensively worked on traits
Id is pressing for satisfaction
When too much energy is consumed by ego in
mediating between the id and super ego
Match The Following
Question
face to face interact condition
26 fear of reprisal
filters
lateral communication
vertical communication
Match The Following
Question
Benevolent leader
Consultative leader
27
27
Democratic leader
Leadership actions are related to degree of
authority used by managers and
Leadership makes difference between
Match The Following
Question
Alderfer
28 Douglas Mc Gregor
Growth
Incentives
Vrooms Theory
Match The Following
Question
Attitude
29 Goal conflict
Inter group
Procedural conflict
Situation
Match The Following
Question
assume differences
30 choose channels
multiple channel is used
practice empathy
simplify messages if possible
Match The Following
Question
Division of
31 Goal
How Thorne
Meaningful
Organizational
Match The Following
Question
Forming stage
32 Norming stage
Problem solving teams
Self managed teams
Virtual team
Organizational Behaviour
List of Attempted Questions and Answers

Correct Answer
Human relations
Psychology and industrial efficiency
Wage payment plans
Labour movement

Correct Answer
Managerial grid
Contingency Theory of Leadership
Four Systems Management
Leadership Behaviour Continuum

Correct Answer
Advocated varied meanings of leadership
Defined leadership as human factor that binds people together
Father of group dynamics
Series of pioneering leadership studies

Correct Answer
Theory X and theory Y
Attribution theory
Two factor theory of motivation
Equity theory

Correct Answer
is a distracter
is a result of efficiency
is a cause of boredom
increases productivity

Correct Answer
Supportive organization
Custodial organization
Collegial organization
Autocratic organization

Correct Answer
Respond
Expression
Behaviour
Judgment
Correct Answer
Human relations
Scientific management
Industrial accidents
Industrial psychology

Correct Answer
Disturbance in telephone line
Impact of supervisor's power on his satisfaction
Low intellectual capacity of an employee
Employee-based reasons for failure of upward communication

Correct Answer
Provide security and satisfaction to his subordinates
Avoid power and responsibility
Act domineering and superior with their subordinates
Exercise control mostly by using forces within the group

Correct Answer
Encourage all members to evaluate ideas critically
Make a decision only after all ideas have been evaluated
Multiple groups examine same issue
Use subgroups to develop alternatives and compare solutions

Correct Answer
Related to the Gestalt school of psychology
Perception of objects with reference to its background
Related to sense of stability in a changing world
Perceive thing or objects that are supportive and satisfying

Correct Answer
Theory of need hierarchy
Recognizes three groups of core needs
Relationship between performance and satisfaction
Expectancy model

Correct Answer
seven parts
semantic
decoding
informal
hierarchy

Correct Answer
Values rules and regulation
Employee behaviours
Shapes organization culture
Affect organization culture
Attributes of clan culture

Correct Answer
Print of human behaviour at work
Between people structure an technology

Human elements in the organization

By an individual or a small group of individual

Hierarchy of authority

Correct Answer
To be rewarded by organization in order to encourage desired behavior
He is reluctant to talk on time management

In custodial model of organization

At the same time people help organizations achieve its objectives

In autocratic model of organization

Correct Answer
Frend
Roger
to sound through
Sheldon
All port

Correct Answer
Vocation interest
Scientific management
Output
Human illness
Industrial psychology

Correct Answer
Human behaviour is like an ice berg
To satisfy needs and drives
In conflict with self
Needs, drives and goals
Felt needs

Correct Answer
Rest pauses
Boredom
Working environment
Curve
Performance

Correct Answer

Committed to peaceful means of resolving their dispute.

Unassertive and uncooperative behaviour

Partial satisfaction for each party
At an intermediate level of cooperativeness
To stay away from conflict

Correct Answer
Disagreement
Goals
Between individuals
Among members
Within an individuals

Correct Answer

The way people behave at any particular time.

What an individual only appears to be not what he really is.

When applied to intelligent, independent, confident worker.

That determine those commanlities and differences in the psychological

behaviour of people
Personal pattern of tendencies.

Correct Answer
Likely to be in constant and pronounced battle with the id.
When either the id or super ego is active.
In various work settings employing a number of psychological measures
The ego is trying to delay it.

An individual personal development is adversely affected.

Correct Answer
highest media richness
people are afraid to speak their mind
employees ideas get transmitted upward
among people
between hierarchical positions

Correct Answer
Heavily oriented towards production
Some involvement of subordinates in decision making
Complete trust and confidence

Amount of freedom available to subordinates

Success and failure

Correct Answer
ERG theory
Theory X & Y
Intrinsic desire
Motivators
M = (V * E )

Correct Answer
Positive or negative
Incompatible expected
Between groups
Union management
Favourable or unfavourable

Correct Answer
until similarity is proven
with less noise and distortion
if one failed other can be used
put yourself in the recipients shoes
keep it short and simple

Correct Answer
Labour
Achievement
Experiments
Relationship
Behaviour

Correct Answer
Initial stage
Norms established
Cost problems
Task rotation
Information technology