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At the Intersection of Health, Health Care and Policy

Cite this article as:


Joanne Spetz, Stephen T. Parente, Robert J. Town and Dawn Bazarko
Scope-Of-Practice Laws For Nurse Practitioners Limit Cost Savings That Can Be

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Achieved In Retail Clinics
Health Affairs 32, no.11 (2013):1977-1984
doi: 10.1377/hlthaff.2013.0544

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Scope Of Practice

By Joanne Spetz, Stephen T. Parente, Robert J. Town, and Dawn Bazarko


doi: 10.1377/hlthaff.2013.0544

Scope-Of-Practice Laws For Nurse


HEALTH AFFAIRS 32,
NO. 11 (2013): 19771984
2013 Project HOPE
The People-to-People Health

Practitioners Limit Cost Savings Foundation, Inc.

That Can Be Achieved In Retail


Clinics

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Joanne Spetz (joanne.spetz@
ABSTRACT Retail clinics have the potential to reduce health spending by ucsf.edu) is a professor at the
Philip R. Lee Institute for
offering convenient, low-cost access to basic health care services. Retail Health Policy Studies,
clinics are often staffed by nurse practitioners (NPs), whose services are University of California, San
Francisco.
regulated by state scope-of-practice regulations. By limiting NPs work
scope, restrictive regulations could affect possible cost savings. Using Stephen T. Parente is a
professor at the Carlson
multistate insurance claims data from 200407, a period in which many School of Management,
retail clinics opened, we analyzed whether the cost per episode associated University of Minnesota, in
Minneapolis.
with the use of retail clinics was lower in states where NPs are allowed to
practice independently and to prescribe independently. We also examined Robert J. Town is an associate
professor of health care
whether retail clinic use and scope of practice were associated with management at the Wharton
emergency department visits and hospitalizations. We found that visits to School, University of
Pennsylvania, in Philadelphia.
retail clinics were associated with lower costs per episode, compared to
episodes of care that did not begin with a retail clinic visit, and the costs Dawn Bazarko is senior vice
president of the Center for
were even lower when NPs practiced independently. Eliminating Nursing Advancement,
restrictions on NPs scope of practice could have a large impact on the UnitedHealth Group, in
Minnetonka, Minnesota.
cost savings that can be achieved by retail clinics.

S
cope-of-practice regulations for NPs are the primary providers of health care
nurse practitioners (NPs) vary services in retail clinics.7 If state regulations limit
across states. Some states permit the scope of their practice, NPs might not be able
NPs to practice independently, while to fully meet the needs of patients in settings
others require that they be super- such as these clinics. This could make it more
vised by or collaborate with physicians. NPs likely that patients have to seek subsequent
can play an important role in new, innovative treatment in traditional settings, producing an
care delivery models, but scope-of-practice reg- overall increase in costs.
ulations may limit that role. This article explores The impact of scope-of-practice regulations on
the impact of scope-of-practice regulations on the cost savings that can be achieved by retail
costs and health care use associated with retail clinics has not been analyzed previously. This
clinics. article is designed to fill that gap.
Retail clinics, also called convenient care clinics,
offer diagnosis and treatment for common, low-
acuity conditions in retail settings such as phar- Background
macies, grocery stores, and big-box retailers. In The first retail clinic opened in 2000 in a grocery
2010 there were more than 1,200 retail clinics1 store in the MinneapolisSaint Paul area. The
operating in forty-five states.2 A growing body of number of clinics operating in the United
evidence finds that retail clinics are efficient care States has grown substantially since then.
providers and reduce the cost of health care,36 Much of the growth in the use of retail clinics
for reasons discussed below. can be attributed to their convenient locations

Nove m be r 201 3 32 : 1 1 Health A ffairs 1977


Scope Of Practice

and clearly posted prices.810 About 45 percent of the total costs of care; they consistently report
clinic visits are estimated to occur on the week- that care at retail clinics costs insurers less than
end or during weekday hours, when physicians care at physicians offices.46
offices are typically closed.11 Patients who have Because NPs are the core providers in retail
received services in retail clinics report high clinics, regulations governing their practice
levels of satisfaction with their care.12 could affect clinics operations. For example,
However, retail clinics are not without critics. state requirements that physicians supervise
Some have raised concerns about the potential NP practice force retail clinics in those states
for conflicts of interest if prescribing and dis- to employ physicians, thus increasing costs.
pensing are vertically integrated, questioned However, restrictions on NPs scope of practice
NPs ability to provide needed care, and noted might reduce the inappropriate use of services,

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interruptions in the continuity of patient care such as overuse of tests and medications, and
caused by visits to clinics.1316 thus protect patients and reduce costs.
Retail clinics offer a narrow range of services: There is wide variation in scope-of-practice
One study found that ten clinical categories ac- regulations across states.23 In twenty-two states,
count for more than 90 percent of clinic visits.17 NPs are permitted to provide care independent-
NPs are ideal providers of care in the clinics ly.24 Other states do not permit NPs to practice
because their education and training are focused without collaborating with, or being supervised
on the provision of primary care services.2 Prior by, a physician. Many of these states require
research indicates that up to 75 percent of pri- written practice protocols, and they sometimes
mary care services could be provided by NPs and restrict the number of NPs with whom a physi-
other advanced-practice nurses.18 cian may collaborate. Still other states allow
The use of NPs as the main providers of care in NPs to practice independently but permit them
retail clinics contributes to lower health care to prescribe medicines only if they are collabo-
costs.2 In addition, retail clinics can provide ser- rating with or supervised by a physician.23 The
vices to patients who might otherwise visit an extent to which variations in scope-of-practice
emergency department (ED) for low-acuity care. regulations across states affect the costs or
Researchers have estimated that up to 27 percent quality of retail clinics has not been previously
of ED visits could have been handled appropri- studied.
ately at retail clinics and urgent care centers,
offering cost savings of $4.4 billion per year.3
However, retail clinics could increase total Study Data And Methods
costs of care, for several reasons. First, these Data We used administrative claims data from a
clinics could complement physician care instead large health insurer that covers more than
of replacing it, and could simply serve as a first eighty-five million people. These data include
point of contact before a patient visits a physi- information on health care use and actual costs
cian or ED. Second, if the care provided by retail to the insurer and enrollee. We identified a co-
clinics is of lower quality than that provided by hort of patients who were continuously enrolled
doctors or hospitals, patients may require sub- in their health plan in the period 200407 and
sequent emergency care or hospitalization if in markets where new retail clinic operations
they visit a clinic first instead of going directly were established during this time. The data span
to another source of care. Third, although retail twenty-seven states.
clinics list prices for services appear low, they Prior research has demonstrated that the pa-
may in fact be higher than the reimbursement tients who visit retail clinics differ from patients
rates negotiated between traditional providers who do not visit clinics.25 To limit variation in
and insurance companies. Finally, the affiliation patients characteristics, we focused our analysis
between retail clinics and retail sites that also fill on enrollees who visited a retail clinic at some
prescriptions could create a conflict of interest point in the period 200407. We also restricted
that promotes unnecessary prescribing. the sample to patients who visited a retail clinic
Research has generally found that patients re- within fifty miles of their home ZIP code. Our
ceiving care at retail clinics are no more likely to sample contained 9,503 individuals.
have a subsequent visit to a physicians office Cost And Utilization Outcomes For each
and have similar rates of receipt of preventive person in our sample, we identified visits to
care and disease management, compared with any site or type of provider for the following
patients who initially obtain care at physicians ten clinical conditions commonly seen in retail
offices.4,6,1922 Some research indicates that pa- clinics: upper respiratory infection, immuniza-
tients who visit retail clinics experience de- tion and screening, otitis media, bronchitis, uri-
creased continuity of care.4,22 Other studies have nary tract infection, eye infection, allergies, viral
analyzed both measures of quality of care and infection, tonsillitis, and influenza. We then

1978 He a lt h Affair s November 2013 32:11


measured all health care use and costs for a motor vehicle trauma injury, associated with
fourteen-day period beginning with the index the index visit or any other visit in the four-
visit. We also measured resource value units for teen-day window. The binary health shock vari-
noninpatient services. There were 98,236 four- able was based on a combination of Ambulatory
teen-day periods in our data. Diagnostic Groups that indicate an acute major
Costs were the allowed amount reported by medical event or trauma.
the health plan, which included both what the Data Analysis We began our analysis by com-
insurer paid the provider and the consumers paring the means of fourteen-day episodes for
out-of-pocket payment. Using this approach, which the index visit was not to a retail clinic
we developed cost metrics for total care, non- (nonretail episode) and episodes for which the
inpatient care, and prescriptions. We excluded index visit was to a retail clinic (retail episode).

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observations with negative or extremely high We divided the latter group into episodes in
values (generally those above the 99.5 per- which NPs had to be supervised by or collaborate
centile). with physicians, those in which NPs were per-
Scope-Of-Practice Measures We reviewed mitted to practice independently but not pre-
data from the Pearson Reports for the period scribe independently, and those in which NPs
200407, which were purchased directly from were allowed to practice and prescribe indepen-
Linda Pearson. The Pearson Report provides in- dently. The comparisons were conducted for
formation for each state about regulations that costs, use of specified types of care, and resource
affect NP licensing, credentialing, and scope of value units, as well as the independent variables.
practice.26 We next estimated multivariate regression
We focused on two aspects of NPs scope of models to control for demographic and health
practice during our study period. First, we deter- status variables that might be associated with
mined whether NPs were permitted to practice health service use and costs. For the cost-related
independently or were required to have a physi- outcomes, we log transformed the dependent
cian collaborate with or supervise them. Second, variables and estimated linear models. All obser-
we assessed whether NPs were allowed to pre- vations had at least some costs; observations
scribe medications independently. with no payments for noninpatient services or
In 2007 thirteen of the states in our sample prescriptions were assigned a logarithmic value
allowed NPs to practice independently, and six of 0 (level value of 1).
of these also permitted independent prescribing For the dependent variables indicating wheth-
(Exhibit 1). The remaining fourteen states re- er a hospitalization or prescription occurred, we
quired physician collaboration or supervision. estimated linear probability models. The key in-
A few states changed their scope-of-practice reg- dependent variables were indicators for whether
ulations between 2004 and 2007. or not the index visit was to a retail clinic and
Other Control Variables We measured pa- interactions between this variable and whether
tients demographic and health characteristics the NP could practice independently and pre-
using the data provided by the health insurer. scribe independently.
Prior research has found that proximity to a re- We estimated all regression models with and
tail clinic is a strong predictor of clinic use.25 We without individual-level fixed effects, to control
measured distance using latitude and longitude for constant individual-level characteristics that
estimates from the Census Bureau for the ZIP were unmeasured. These equations did not in-
codes of patients residences and the clinics they clude variables for age, sex, and distance to the
used. We used the great circle formula to com-
pute distances in miles.27
Exhibit 1
Women, young adults, patients who do not
have chronic conditions, and high-income pa- Number Of States In The Study Sample With Each Type Of Nurse Practitioner (NP) Scope Of
tients are more likely than others to use clinics.25 Practice, 200407
The insurance data do not include information
Type of NP practice 2004 2005 2006 2007
about enrollees personal incomes, but the other
NPs practice and prescribe independently 7 7 6 6
variables are available. We constructed health
risk measures according to the Johns Hopkins NPs practice independently, prescribe only when
collaborating with or supervised by a physician 5 6 7 7
Ambulatory Diagnostic Groups system to control
NPs practice and prescribe collaboratively
for differences in the conditions of patients,28
with a physician 12 11 10 10
and we created dummy variables to indicate if
NPs are supervised for practice and prescribing
the patient had a chronic or psychiatric con- by a physician 3 3 4 4
dition.
We constructed another variable to indicate
whether there was a health shock, such as a SOURCE Authors analysis of data from Pearson Reports, 200407.

November 2013 32:11 H ea lt h A f fai r s 1979


Scope Of Practice

clinic because they were collinear with the fixed


effects. Because NPs are the
We reestimated our cost regressions using the
nonlogarithmic values of payments, including core providers in
observations with zero payments, to determine
whether our findings were sensitive to the exclu- retail clinics,
sion of observations with no payments. We also
reestimated our regression equations excluding
regulations governing
observations associated with health shocks,
chronic conditions, and psychiatric conditions
their practice could
to determine whether our results were sensitive affect clinics

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to inclusion of these patients (for regression
equation estimates, see the online Appendix).29 operations.
Limitations We used several strategies to re-
duce variation resulting from underlying patient
characteristics and differences in the need for
care at the time of the index visit. First, we limit-
ed the analysis to patients who visited a retail
clinic at least once. Second, all episodes of care in
our analysis were associated with an index visit Study Results
for one of the ten conditions for which the bulk of Comparisons Of Means Exhibit 2 presents the
retail clinic services are provided. Third, we con- mean values of the outcome variables, as well as
trolled for differences in patients health status the independent variables, for the four groups
using Ambulatory Diagnostic Groups28 and indi- described above. We found that for retail epi-
cators for the presence of chronic and psychiat- sodes, there were lower rates of ED visits, urgent
ric conditions, as well as health shocks. Finally, care visits, and hospitalizations, when compared
we used individual-level fixed effects to control with nonretail episodes. Also, payments were
for unobserved time-constant differences across lower for retail episodes than for nonretail ep-
enrollees. isodes.
It is possible that these approaches were not There were differences in patients demo-
fully adequate to reduce the impact of selection graphic characteristics and health status be-
bias on our findings. For example, if the tween the retail episodes and the nonretail
Ambulatory Diagnostic Groups did not suffi- episodes (Exhibit 2). For example, the mean
ciently measure differences in the health charac- Ambulatory Diagnostic Group count28 was lower
teristics associated with care episodes, then our for retail episodes, and lower percentages of
results would not be accurate. One way to ad- patients had psychiatric conditions and health
dress this would be to limit the analysis to week- shocks, compared with nonretail episodes.
end-only visits, when traditional care settings Regression Analyses Exhibit 3 presents the
are often closed. However, it was not possible results from the multivariate regression ana-
to conduct such an analysis with these data. lyses. The columns in the exhibit provide the
The other notable limitation to this analysis coefficients for the indicators of whether the
was the age of the data, which are from the period index visit was to any retail clinic, to a retail clinic
200407. This period was selected because it in a state where NPs could practice independent-
was a time when retail clinics were rapidly ex- ly, and to a retail clinic in a state where NPs could
panding, and thus there were growing numbers both practice and prescribe independently. Note
of patients who visited retail clinics and tradi- that these last two indicators are not mutually
tional practices for the same care needs. In addi- exclusive. Thus, to assess the impact of an NPs
tion, this period was not complicated by the eco- having full independence (as compared with in-
nomic recession that began at the end of 2007. dependence in practice only), it is necessary
Retail clinics have expanded to additional mar- to combine the coefficients in the second and
kets since 2007, and changes in the patient pop- third columns.
ulations that visit the clinics and in the competi- These results are similar to those found in
tive marketplace may have altered their use and the comparisons of mean values (Exhibit 2).
value. In particular, recent programs in some We found that retail episodes had significantly
retail clinics offering management of chronic lower total payments and total noninpatient pay-
conditions may have changed their mix of pa- ments than did nonretail episodes (Exhibit 3).
tients as well as their costs since our data were We also found that expenditures were even lower
generated. for retail episodes that occurred in states where
NPs could practice independently than in states

1980 Health Affairs N ov em b e r 2 0 1 3 32:11


Exhibit 2

Patients Service Use, Costs, And Demographics For Fourteen-Day Periods After Index Visits, By Site Of Index Visit And
Nurse Practitioner (NP) Scope Of Practice, 200407
Index visit was to a retail clinic
NPs have
Index visit NPs have independent
was not to a No NP independent practice and
Variable retail clinic independence practice only prescribing
Emergency department visit*** 0.87% 0.17% 0.16% 0.06%
Urgent care visit*** 0.52% 0.00% 0.02% 0.00%

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Prescription filled*** 38.36% 58.62% 41.09% 53.58%
Hospitalization*** 1.02% 0.40% 0.37% 0.30%
Noninpatient resource value units*** 3.84 2.13 2.25 2.04
Total payments*** $676.13 $365.05 $273.87 $304.59
Total noninpatient payments*** $559.91 $247.81 $214.83 $206.33
Total prescription payments*** $106.99 $102.61 $53.92 $67.72
Ambulatory Diagnostic Group counta *** 3.78 3.12 3.02 2.96
Chronic condition indicator*** 22.4% 23.5% 19.9% 19.9%
Psychiatric condition indicator*** 9.1% 7.2% 7.2% 8.8%
Health shock indicator*** 19.4% 14.4% 15.8% 15.1%
Age (years)*** 28.13 30.67 29.54 29.57
Female** 66.4% 66.9% 66.5% 63.2%
Distance to clinic (miles)*** 6.63 7.04 6.74 5.35

SOURCE Authors analyses of insurance claims data. NOTES Significance denotes differences across the four columns. Health shock
indicator is explained in the text. aSee Note 28 in text. **p < 0:05 ***p < 0:01

where NPs could not practice independently.


The relationship was not significant for non-
inpatient payments when fixed effects were in- Exhibit 3
cluded, however. NPs ability to prescribe inde- Effects On Fourteen-Day Episode Costs And Service Use Of Retail Clinic Use And Nurse
pendently was associated with slightly higher Practitioner (NP) Scope-Of-Practice Regulations, From Multivariate Regression Equations,
expenditures compared to when they could not 200407
prescribe independently, but this was significant
Type of retail index visit
only for total payments when fixed effects were
not included. NPs can practice NPs can prescribe
Variable All visits independently independently
Prescription expenditures followed a different
pattern than total and noninpatient expendi- Total payments
tures did. Prescription spending was significant- Ordinary least squares 0.221*** 0.267*** 0.107***
Fixed effects 0.228*** 0.109*** 0.051
ly higher for retail episodes than for nonretail
Total noninpatient payments
episodes, but this effect was counteracted when
NPs practiced independently. NPs prescribing Ordinary least squares 0.406*** 0.135*** 0.021
Fixed effects 0.377*** 0.040 0.001
independence significantly increased payments
Total prescription payments
for prescriptions.
Ordinary least squares 0.874*** 0.831*** 0.467***
We estimated linear probability equations to
Fixed effects 0.674*** 0.354*** 0.156***
learn whether retail clinic use and NPs scope of
Hospitalization indicator
practice were associated with hospitalizations
Ordinary least squares 0.003*** 0.0003 0.0003
or filling prescriptions. The coefficients indicat-
Fixed effects 0.001 0.003 0.003
ed that there were significantly fewer hospital-
Prescription filled
izations for retail episodes compared to non-
Ordinary least squares 0.214*** 0.165*** 0.118***
retail episodes, but this was significant only Fixed effects 0.173*** 0.077*** 0.044***
when fixed effects were not included. NPs scope
of practice had no significant relationship with
hospitalizations. SOURCE Authors analyses of insurance claims data. NOTES Regression equations also controlled
Retail episodes were more likely than non- for age, age squared, female, distance (in miles) to clinic, distance squared, presence of chronic
medical condition, presence of psychiatric condition, health shock (explained in the text), and
retail episodes to result in the patients having thirty-four Ambulatory Diagnostic Group codes (see Note 28 in text). Significance denotes
a prescription filled. This effect was attenuated differences between the value in the column and the reference group (the visit not being to a
in states in which NPs could practice indepen- retail clinic). ***p < 0:01

November 2013 32:11 H e a lt h A f fai r s 1981


Scope Of Practice

dently. However, independent NP prescribing


was associated with the higher probability of a NPs, when practicing
prescriptions being filled.
When costs were measured in nonlogarithmic to the full extent of
form, and the fixed-effects regressions included
observations with zero payment values, the re-
their training, can
sults changed only slightly from those presented
in Exhibit 3. The decrease in total payments as-
deliver care that is
sociated with independent NP practice and the
increase in prescription payments associated
both of high quality
with independent NP prescribing were no longer and highly efficient.

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significant.
The results of multivariate fixed-effects regres-
sions that excluded patients who had a health
shock, chronic condition, or psychiatric condi-
tion also were consistent with those of Exhibit 3.
All significant coefficients remained so, and the episode that can be achieved by retail clinics.
magnitudes of the effects were similar. Data from the National Center for Health
Statistics indicate that in 2010 there were nearly
137 million visits to physicians offices, hospital
Discussion outpatient departments, and hospital EDs for
Our results are consistent with prior research the ten diagnoses most often seen in retail
that found that retail clinic care was associated clinics.32
with lower total costs, compared to the cost of The weighted average fourteen-day episode
care received in other settings such as physician cost in our data set for nonretail visits for these
offices, urgent care clinics, and emergency de- diagnoses, adjusted to 2013 dollars, was $704.
partments,36,11,17 and that there was no indica- The coefficients from our fixed-effects equations
tion that these clinics increased subsequent indicate that the average fourteen-day episode
hospitalizations, compared to nonretail clinics. cost for a retail visit in a state with no NP inde-
We also found that when NPs were allowed to pendence was $543, the average in a state where
practice independently, the cost savings of retail NPs could practice independently was $484, and
clinic episodes were even greater than when they the average in a state where they could both
could not practice independently. Compared practice and prescribe independently was $509.
with nonretail episodes, we found that payments It is estimated that retail clinics will account
for prescriptions were higher for retail episodes for about 10 percent of outpatient primary care
and that a significantly higher share of retail visits in 2015.33 If NPs do not have any practice
episodes involved a patients having a prescrip- independence, the cost savings in that year from
tion filled. However, NP practice independence retail clinic use would be an estimated $2.2 bil-
mitigated the retail clinic effect on the number of lion. Note that this figure is consistent with an-
prescriptions filled. other economic analysis that estimated that na-
The cost per episode associated with visits to a tional cost savings from retail clinics could be
retail clinic was lower than the cost per episode $1.8 billion in 2014.34 According to our calcula-

5,000 for care provided in other settings. Retail clinics


offer convenience to patients, and their numbers
are likely to continue to increase.30 Analysts have
tions, savings would be $810 million greater if
all states allowed NPs to practice independently
and $472 million greater if NPs could both prac-
Retail clinics
predicted that there will be about 5,000 retail tice and prescribe independently.
Analysts have predicted
that there will be about
clinics by 2015, doubling the number of NPs Scope-of-practice regulations are often justi-
5,000 retail clinics employed in this setting.7 One analysis indicates fied on patient protection grounds. However,
nationwide by 2015, up that the national NP workforce will nearly double the evidence in our study and in earlier research
from 1,200 in 2010. In
between 2008 and 2025, providing ample supply indicates that primary care provided by NPs is
2014 they could account
for 10 percent of all for the growing numbers of retail clinics.31 of similar quality to that provided by physi-
primary care visits. However, restrictive NP scope-of-practice regu- cians.3537 Care provided in retail clinics is gener-
lations could attenuate retail clinic expansion by ally guided by evidence-based protocols, and
continuing to require physicians involvement, clinics hire NPs who have the knowledge, inter-
limiting the number of NPs whom a physician personal skills, and confidence to practice with a
can supervise, and increasing the operational great deal of independence.30
costs of clinics.2 The potential for NPs to increase access to
Eliminating restrictions on NPs scope of prac- health care while reducing costs is particularly
tice could have a large impact on the cost per pertinent in regions where there is a shortage of

1982 Health Affairs N ov em b e r 2 0 1 3 32:11


primary care providers and patients have diffi- sitive to price and spur increased use of retail
culty gaining access to services.38 Our findings clinics. In addition, the expansion of health in-
document the reality that NPs, when practicing surance coverage under the Affordable Care Act
to the full extent of their training, can deliver is anticipated to exacerbate shortages of primary
care that is both of high quality and highly effi- care services.40 The extent to which retail clinics
cient. Although there is some evidence that retail could meet care needs should be studied.
clinic use is associated with less continuity of
care,1316 such fragmentation of care can be miti-
gated. Primary care practices should capitalize Conclusion
on the opportunity to leverage NPs knowledge The Institute of Medicine has recommended that
and skills, and the increased availability of all health care professionals be permitted to

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convenient settings for care delivery, to mean- practice at the highest level of their knowledge.41
ingfully expand access to services and focus on At the same time, continuing and projected
improvements in care coordination and inte- shortages of primary care physicians and the
gration. emergence of new care delivery models have
Future research should examine how changes focused attention on the potential for NPs to play
in both state NP scope-of-practice regulations a greater role in improving access to care.42,43
and the insurance coverage of Americans affect Permitting NPs to practice to the greatest ex-
the use of and cost savings from retail clinics. tent of their abilityin retail clinics and else-
Growth in high-deductible health insurance wherewould contribute to the creation of a
plans, which are now more prevalent than man- health care system that could efficiently meet
aged care plans,39 may make patients more sen- the needs of all Americans.

Findings from this research were International Health Economics study was provided by the Robert Wood
presented at the AcademyHealth Annual Associations Biennial World Congress, Johnson Foundation.
Research Meeting, Baltimore, Maryland, Sydney, Australia, July 10, 2013.
June 22 and 23, 2013, and at the Funding for Joanne Spetzs time for this

NOTES
1 Charland T. Preparing for new 7 Deloitte Center for Health Solutions. Leadership Committee. The Future
growth: 2010 retail clinic market Retail medical clinics: update and of Family Medicine: a collaborative
year in review. Merchant Medicine implications2009 report project of the family medicine com-
News. 2011 Jan 6. [Internet]. New York (NY): Deloitte; munity. Ann Fam Med. 2004;
2 Howard P. Easy access, quality care: 2009 [cited 2013 Sep 27]. Available 2(suppl. 1):s332.
the role for retail health clinics in from: http://www.deloitte.com/ 15 Pollack CE, Gidengil C, Mehrotra A.
New York [Internet]. New York assets/Dcom-UnitedStates/Local The growth of retail clinics and the
(NY): Manhattan Institute for Policy %20Assets/Documents/us_chs_ medical home: two trends in concert
Research; 2011 Feb [cited 2013 RetailClinics_111209.pdf or in conflict? Health Aff
Sep 27]. (Medical Progress Report 8 Wang MC, Ryan G, McGlynn EA, (Millwood). 2010;29(5):9981003.
No. 12). Available from: http:// Mehrotra A. Why do patients seek 16 Steenhuysen J. AMA to seek probe of
nyshealthfoundation.org/uploads/ care at retail clinics, and what al- retail health clinics. Reuters [serial
resources/role-retail-health-clinics- ternatives did they consider? Am J on the Internet]. 2007 Jun 25 [cited
new-york-february-2011.pdf Med Qual. 2010;25(2):12834. 2013 Oct 7]. Available from: http://
3 Weinick RM, Burns RM, Mehrotra A. 9 Ahmed A, Fincham JE. Physician www.reuters.com/article/2007/06/
Many emergency department visits office vs retail clinic: patient prefer- 26/idUSN2532441820070626
could be managed at urgent care ences in care seeking for minor ill- 17 Mehrotra A, Wang MC, Lave JR,
centers and retail clinics. Health Aff nesses. Ann Fam Med. 2010;8(2): Adams JL, McGlynn EA. Retail clin-
(Millwood). 2010;29(9):16306. 11723. ics, primary care physicians, and
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29 To access the Appendix, click on the Substitution of doctors by nurses in
Appendix link in the box to the right primary care. Cochrane Database

1984 Health Affa irs N ov em b e r 2 0 1 3 32:11

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