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CONTENTS
JUNE 12, 2017 | VOL. LVIII NO. 18
THE WEEK IN MEDIA AND MARKETING
C O V E R : P H O T O G R A P H E D B Y: M A R C R O Y C E ; P R O P S T Y L I N G : N AT H A N C A R D E N /J O R G E P E R E Z R E P S ; G R O O M I N G : S Y D N E Y S O L L O D / T H E WA L L G R O U ; C O M E Y: X I N H U A / Y I N B O G U V I A G E T T Y I M A G E S ; S W I F T: K E V I N M A Z U R / G E T T Y I M A G E S F O R D I R E C T V
TOP STORY
FEATURES daytime broadcasts to air the event live (more than 18 million people watched on ABC,
CBS and NBC plus CNN, MSNBC and Fox News, per Nielsen), while Twitter partnered
with Bloomberg to livestream the proceedings. More than 3.6 million tweets were
CREATIVE 100 17 sent between 7 a.m. and 1:30 p.m. EST, per the social network, with Sen. John McCains
Silicon Valley star questioning of Comey receiving the most Twitter mentions. Meanwhile, President Trumps
Kumail Nanjiani
own Twitter account remained remarkably quiet for nearly 48 hours from Wednesday to Friday
joins this years top
morninghis second-longest break from the platform since declaring his candidacy in 2015.
innovators in media,
advertising, art
and more.
UPFRONT AD OF
THE WEEK
SOCIAL SHOWS
With data collected from the 2016-
TRENDING 6 17 TV season, Nielsen learned which
Snapchat grows up; shows generated the most buzz among
campaigns to watch viewers. Here are the top five, ranked
for at Cannes; by average total interactions per
Instagrams ad episode across Facebook and Twitter.
evolution; Q&A with
David Droga.
THE WALKING DEAD
BIG NUMBER 2m
Apple
20
EMPIRE
Several brands reacted quickly and scornfully to
President Trumps decision to pull out of the Paris
860k
climate accord. Apple took its time, though, and THE BACHELOR
waited until the following Wednesday nightin front
VOICE 14 of a big TV audience watching the NBA Finalsto NUMBER
453k
How artifical register its displeasure. And what a lovely protest
intelligence is OF UBER THIS IS US
it was. Apple used audio of the late Carl Sagan EMPLOYEES
transforming the
marketing industry.
reading from his 1994 book Pale Blue Dot: A Vision FIRED LAST
436k
of the Human Future in Space, set to videos of WEEK AS A LOVE & HIP HOP:
FACETIME 50 landscapes (shot by everyday Apple users on their RESULT OF ATLANTA
Adweek hosts Women iPhones), which resonate powerfully in the wake of
in Media & Sports. Trumps move, serving as a poetic warning of how
HARASSMENT
INVESTIGATION.
406k
much we have to lose. Tim Nudd
LOOK BACK 52
BBH adman
Sir John Hegarty.
THE
prior, according to data released by
app-analytic firm Sensor Tower. Earlier,
in Q1, Snapchat downloads had risen by
WOW
6 percent. Snap declined to comment
on the report.
Moreover, during Snaps first
FACTOR
earnings report in May, the app missed
analysts revenue expectations while
year-over-year daily user growth
slowed to 36 percent, down from a
48 percent yearly uptick during the
SNAPCHAT AIMS fourth quarter of 2016.
TO IMPRESS Instagram will remain a concern
BRANDS AT for Snapchat as long as theyre both
CANNES WITH A hitting the same audiences with the
same features, said DigitasLBis
SMORGASBORD OF
Jill Sherman, svp, social strategy.
NEW FEATURES. Snapchat has been largely focused
BY LAUREN on aging up to meet the reach and
JOHNSON scale that shareholders demand. The
real test will be their ability to reach
down again, to compete with the
new platforms like Musical.ly, Live.
ly, YouNow and Houseparty that are
attracting Gen Z in droves.
Meanwhile, its ad play continues
to forge ahead as aggressively as
This spring, 20 staffers from digital social media and influencer marketing ready to seriously angle for ad dollars ever. Over the past year, Snap doubled
agency PMG Worldwide huddled, at PMG. Were very closely connected alongside Google, Twitter and most its number of employees to 2,000
virtually, with Snapchats teampiped with them in terms of communication notably Facebook-owned Instagram. and now has sales teams in the U.S.,
in via videoconferencingto learn the because the platform does change so Its incumbent on Snapchat to tackle Canada, U.K., France, Germany, the
intricacies of the popular messaging much, so that allows us to be a little the surge in popularity of Instagram Netherlands and Australia.
app, with the platforms best practices bit quicker and more responsive to Stories, which has been copying its You really want to help your
for advertisers topping the agenda. how we stay up to date. Stories feature, lenses and graphics partners grow and learn, explained
Over the course of two hours One year after unveiling its ads that overlay photos and videos Imran Khan, Snapchats chief
worth of training sessions, the social API at Cannes, Snap is again set to (see page 12). The rivalry may have strategy officer. Weve always been
media team at the Fort Worth, make waves on the French Riviera. contributed to Snapchat downloads very focused on, Lets not onboard
Texas-based shopwhich has clients Snap execs will meet with clients advertisers just to onboard. Lets
like Apple-owned Beatsgot an edge along the Croisette to discuss the onboard them to be successful.
on other mobile agencies, getting new Certified Partners program as And as a result, we have been very
caught up on the constant stream well as introduce slick creative tools, maniacally focused on measurement,
of Snapchats new products and a self-serve buying platform and ease of buying that brought in things
features. Moreover, in the coming talk about granular measurement like the API. Our view is that we have
months PMG will receive additional
coaching and support from Snapchat
tacticswhich will take aim at sizable
direct-responsive budgets from large
You really to take a long-term approach.
That vision starts with taking
parent Snap Inc.
This workshop is all part of the
and small advertisers.
Clearly, Snapchat has its eye
want to marketers to school. Snapchat
Certified Partners will help more than
new Snapchat Certifi ed Partners on app-install dollarsa forward-
thinking move, as apps are projected
help your 25 agencies and vendors, including
Omnicoms Resolution Media,
partners
program, which the company is set
to announce this week on the eve to be a $166 billion category in 2017, OrionCKB, SocialCode and Adaptly
of the Cannes Lions International
Festival of Creativity. When it comes
per App Annie.
If Snapchats presence at the grow become fluent in Snapchat vernacular.
Participants undergo two Snap-led
to agencies, Snapchat just wont
be fl ipping the switch on its Open
festival for the past two years has
been about warming up marketers
and training sessions before taking an
online exam detailing ad capabilities,
learn.
KHAN: AXEL DUPEUX
for Business signit also will to the app that mesmerizes millions optimization strategies and vertical-
be knocking on doors and inviting of millennials every day, consider specific best practices, among
collaborators in like never before. this year to be about proving that the Imran Khan, other things. After passing the test,
chief strategy
[Snapchat is] in our office Venice, Calif.-based companywhich companies receive a digital badge and
officer, Snapchat
sometimes it seems like on a weekly went through a buzzy IPO in March will partake in ongoing coaching and
basis, said Angela Seits, director of valued at $24 billionis growing up and reviews to remain part of the program.
Our ad business is still relatively to Snapchats monetization future. processwe iterate through dozens
new, so educating people on our
ad product, our creative, our GAME, SET, When Gatorade wanted to promote
tennis star Serena Williams during the
of creative [assets] in a given weekit
just was not practical, explained
measurement systemall of those MATCH U.S. Open last year, Resolution Media Parag Chordia, Hooked founder and
CTO. Bringing automation and self-
things will help our advertisers to get helped design a custom ad unit that
better performance, Khan explained. Resolution Media and TBWA\ let users play a virtual tennis game. serve to the space was absolutely
Chiat\Day L.A. created an
Only agencies and tech vendors All told, users averaged 196 seconds critical for us to be able to test and
eight-bit Snapchat game (see
that buy ads can get the certification, with the game with a 14.5 percent see results.
the Creative 100 on page
and they will be charged, according 25) that lets players battle swipe up rate. The cost per install and
to sources, between 10 percent and through 22 levelsthe same Those types of advertisers are conversions are very competitive
20 percent of a media buy. (So if they number of Serena Williams clearly fully vested into the platform, with our other top channels, so were
spend $100,000 on a campaign, for Grand Slam singles titlesof and theyre looking for repeat investing more heavily in Snapchat,
example, theyll pay at least $10,000 a virtual tennis game. success, Koziarski said. added Sen Sugano, vp of marketing
to become certified.) Facebook has Snap reports that 20 percent of ad at online sneaker marketplace Goat,
a similar agency program called impressions during the first quarter another early tester of the platform.
Blueprint, which costs a flat fee of flowed through the programmatic- So will opening the spigot to
$150, while both Twitter and YouTube like API, so it appears that the next more DR-focused advertisers lead to
have free certification programs. challenge will be convincing advertisers low-quality, spammy promos? Some
Facebook, YouTube and Twitter also of all stripes to get comfortable with its level of quality control would be wise,
offer customized content strategy automated systems. advised DigitasLBis Sherman. It could
services for individual and top- After testing Snapchat Ad Manager come back to haunt the platform
spending advertisers. with 20 companies, the self-service users could find it disruptive to the
While Omnicom and a few larger platform officially opens today to all experience, and brands could infer that
shops are part of Snapchat Certified marketers, allowing brands with any its the platform, not the creative, that
Partners, its also aimed at midsize budget to buy and track ads. Until now, is to blame.
firms that may have limited budgets. spend requirements have limited the RPAs Dossett was less worried
Direct response shop OrionCKB number of brands that could afford to about bad creative, based on similar
put its staff of 30 through Snapchat buy ad packages. experiences when Instagram threw
Certified Partners because it Over time as weve seen the wide the ad floodgates a couple of
resembled what Facebook did when platform evolve and [as] that years ago. Over time, the natural
they first came out, explained Scott cost of entry comes down, more market forces of competition for
Briggs, co-CEO and managing partner. advertisers are prepared to attention and need for effectiveness
Anthony Koziarski, head of media experiment and take a chance, drove out the majority of the
solutions at Resolution Media, added, noted Resolution Medias Koziarski. offending players in the system, he
This isnt something that we can The auction-based ad platform said. The same will likely hold true
enter into on a self-serve basisits is powered by machine-learning for Snapchat.
something that we need to do in full technology that optimizes against To that end, in July, Snapchat will
collaboration with Snapchat. As they campaign objectives and budgets. For roll out editing software dubbed Snap
continue to iterate at such a speed, AVERAGE instance, goal-based bidding zeros in Publisher designed to make video ads
its almost impossible to keep up. If SECONDS SPENT on people whose behavior suggests in less than two minutes. Advertisers
you think about whats happening WITH THE AD: theyre more likely to swipe up on an can chop their own videos up into
196
within the platform marketplace at advertisement to download a mobile 10-second clips or pick from a library
large, its critical for our teams to stay app or watch a video. of Snap-designed templates. A piece
connected to whats happening. While Snaps auction isnt at the of code identifies video files to detect
Meanwhile, bigger agencies report same scale as Facebook or Googles ad when a scene changes to help piece
that theyre now spending more on tech, the appetite for experimentation together different clips. Brands will
Snapchat because ad offerings have is strong enough to prove or disprove also be able to test multiple versions
solidified after having received a peek SWIPE-UP its value in the coming quarters, said of creative and then, based on the
under the hood. RATE: Mike Dossett, associate director of results, purchase Snap media straight
14.5%
This [agency program] is a sign digital strategy at RPA. through the self-serve platform.
of some stability from them that they Hooked, a mobile app that The bevy of metrics and tools
feel like theyve codified the platform publishes stories in the form of short exemplifies Snapchats big moves
enough, commented Noah Mallin, text message conversations, has been into ad tech and measurement over
head of social, North America at MEC testing the self-serve platform for the past year, addressing marketers
and MEC Wavemaker. I would call it a a few weeks, specifically targeting recent concerns that the app was
deep dive where theyve had members VIEWS OF THE high schoolers and college students. a black box. Just last week, Snap
of their API team come and meet with TOP SNAP: The company spends seven figures acquired mobile data company
our buying and strategic teams to monthly on Facebook, Instagram, Placed for a reported $125 million
98m+
understand what the implications are YouTube and Snapchat. to beef up its location capabilities.
for the new targeting and how that fits We had thought about perhaps The acquisition is a demonstration
in with the bigger ad ecosystem. working with one of the Snapchat of their commitment to proving the
Getting advertisers to mirror how partners before there was a self-serve efficacy of their platform in driving
consumers use the platform is central tool, but because of our scale and our offline impact, said Dossett.
AWARDS
CANNES 2017:
WORK TO GO TO
WATCH ADWEEK.COM
TO VIEW
THE SPOTS
O
a gravity-defying kitten as their apartment literally turns upside down in
this crazy crowd-pleaser from Japan for the video game Gravity Daze 2.
ne bronze statue will be chasing lots of gold The set actually flipped, thanks to some inspired production design, and the
ones on the Croisette next week, as McCanns handheld camerawork lent this four-minute film an urgent indie vibe.
Fearless Girl enters the Cannes Lions festival
as a heavy favorite for hardware. But its hardly
the only brilliant work that will be jostling for
attention in the jury rooms. Leo Burnett is out
with its 30th annual Cannes Predictions list, and weve singled
out 10 of our favorite campaigns to highlight here. If theres a
common thread that connects them, its the power of the unex-
pected, from a completely new way to talk about organ donation
to an overnight Instagram success who hid a troubling secret.
As usual, though, plenty of the work highlighted here is so
forward-thinking that it defies categorization.
Coca-Cola, The Line-Up Song FP7, Cairo After six years away from
competitive play, most Egyptians didnt know their own national soccer
team. But Coke found an ingenious way to get them to learn the players
names. It took a nursery rhyme all Egyptians grew up memorizing, and
changed the words to include the teams lineup.
Channel 4, Were the Superhumans 4Creative, London Best ad ever made Nike, Unlimited Stadium BBH, Singapore The beautiful footprint-shaped
about disability? It might be Channel 4s joyous three-minute musical for the design of this running track, which Nike built across a whole city block in
2016 Paralympicsa follow-up to Film Craft Grand Prix winner Were the Manila, was just the start of its coolness. The 200-meter track was lined
Superhumans from 2012. The top Film winner at The One Show this spring, it with LED screens, inviting runners to engage in a virtual race against
would be an upset if it didnt win at least one of the two Film contests in Cannes. avatars of themselves. Experiential sports marketing at its very best.
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**SOURCE: Nielsen Media Research, Market Breaks, January-February 2017, Total Day, Monday-Sunday 6AM-3AM; Z Living competitive set: Bravo, Cooking Ch, DIYI, Disc Life, Food Network, HGTV, Lifetime, OWN, TLC, Travel Ch, and WEtv.
TRENDING
Amnesty International, The Refugee Nation Ogilvy & Mather, New York Ikea, Cook This Page Leo Burnett, Toronto
Ogilvy took home Best of Show at The One Show for designing the life- Find new foods intimidating? Ikea made it easy with Cook This Page,
jacket-inspired flag of Refugee Nation and its Olympic team, and coming up featuring fill-in-the-blank recipes printed with food-safe ink on cooking
with a national anthem and a program to recycle old life jackets into flags. parchment paper. Add the ingredients right on the page, roll it up and
The brilliantly simple design, and the global urgency of the work, will wow throw it in the ovenand you have a meal. An inspired and useful
the judges in Cannes, too. merger of food and design.
State Street Global Advisors, Fearless Girl McCann, New York Donate Life, The Worlds Biggest Asshole The Martin Agency, Richmond,
Cannes will surely be a coronation for this hugely inventive and spectacu- Va. Can even the most wretched person be redeemed? They can if theyre
larly executed corporate feminist icon, which could win any number of Grand Coleman F. Sweeney, a horrible human being through most of Donate Lifes
Prixfrom Glass, PR and Outdoor early in the week all the way to Titanium three-minute spot who ends up saving lives, upon his untimely death, by
on Saturday. Look for our video interview with its young creators during being an organ donor. A great counterintuitive idea from Martin, brought to
Cannes week on Adweek.com. life expertly by actor Thomas Jane.
Transport Accident Commission, Meet Graham Clemenger BBDO, Addict Aide, Like My Addiction BETC, Paris This sneaky social
Melbourne The years most visually striking safe-driving campaign imagined campaign put a dark twist on influencer marketing, as BETC made a fake
what humans would look like if we evolved to withstand car-crash forces. Instagram account for a fictional woman, Louise Delage. She seemed like
Artist Patricia Piccininis avant-garde creation went mainstream, as another chic Parisian, but her endless selfies slowly revealed a troubling
Grahams odd visage was unmissable in social feedsand made people drinking problem, shocking the 17,000 unsuspecting followers she
consider, paradoxically, the frailty of todays human body. amassed in a few months.
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TRENDING
Instagrams Ad Factory
inside and the service that matters.)
The advertising rollout for Stories
has been notably faster than it was
for the newsfeed, underscoring
Instagrams acceleration on all fronts.
When Systroms staff introduced
HOW THE PHOTO- A J.Crew
Instagram its first ad units in 2014promising
SHARING APP Story engaging, high-quality adsit took
between six and ninth months before
ARTFULLY SCALED systems were fully up and running
WITHOUT LOSING after alpha and beta tests. However,
ITS AESTHETIC his ad product developers have cut
the process down to as little as two
IDENTITY. months, while rolling out several
BY MARTY SWANT features every quarter.
The community on Instagram
If Andy Warhol were alive today, is much more used to and accepting
theres little doubt the godfather of advertising, and thats good in a
of pop art would be a master sense, said Jay Curley, senior global
manipulator of social media. And the marketing manager for Ben & Jerrys.
20th century iconwho started out It also means as someone checks their
making print ads in the 1950swould newsfeed for three minutes, youre
likely be drawn to, in particular, the going to be one of 10 ads that they see.
image factory that is Instagram. To Curleys last point, with
Instagram CEO and co-founder Instagram producing ads at a scale
Kevin Systrom isnt Andy Warhol that can seem like saturation, brands
reborn. However, both founded their relationship status with the social
own aesthetics-minded millhouse platform can often be categorized
one thats led to the mass production as its complicated. For instance, a
of art, the other to the mass production Socialbakers study last month found
of ads and filter-aided imagery from that brands on Instagram garnered
everyday folks. And while theres no three times more engagement than
virtual assembly line for silkscreens Facebook. Then Animoto, an online
per se, the app acquired by Facebook in video company, reported that 63
2012 has created a cultural conveyor percent of the consumers it surveyed
belt for photos and videos that has in April said watching a Facebook
taught brands to think far beyond video influenced a purchasing
banner ads. Harnessing Facebooks ad- decision, while only 26 percent said
tech prowess, Systrom has essentially the same for Instagram.
generated his own version of Warhols Stories, meanwhile, represents
legendary studio, The Factory, building August, Instagram decided to revise another tech behemoth. Apple is a new kind of canvas to help brands
a machine-learning-juiced digital the company mission, landing on the not about being a personal computer maintain ongoing conversations with
platform used by more than a million phrase strengthening relationships company, he said. It is about Instagram users that could drive sales.
advertisers a month. (In September, through shared experiences. While devices in general and the way Beta advertisers like LG and Nike
monthly advertisers totaled 500,000, it might not sound like much, that that humans interact with said theyre pleased with the results
up from 200,000 in February 2016.) mantra allowed the app to expand electronics in general and about theyve seen so far. For Nike, it has far
Kevin is a very unique super- to become a place for users to post great design. And lots of stuff falls more reach, but its just a platform to
entrepreneur who functions as an not just highlights, but to share the under that category, not just simply feel a bit more immediate and looser,
entrepreneur, but [he] also can get rest of their day, paving the way for a personal computer. said Ned Lampert, creative director at
the very best out of a larger company Stories, for Instagram Live video and The new mission statement space150, the swooshs ad agency.
hes working with, said Facebook COO for whatever else the increasingly also allows Instagram to more Next week at Cannes, Instagram
Sheryl Sandberg. There are a lot of diversified digital product company directly compete with rival Snapchat will build a studio where artists and
people who can navigate organizations has yet to announce. (see page 6), which pioneered and photographers will teach brands to
well and there are a lot of people who Systrom compares his approach popularized Stories-style vertical create more engaging Stories.
are great entrepreneurs. But that to Instagrams identity to that of video. (All airplanes look roughly Indeed, Systrom and his team
combination of someone being truly have seemingly fostered a Warholian
exceptional in both is very unusual. marketing platform thats picture
As is well known, the app has perfect for the speed of the 21st
P H O T O : J . C R E W I N S TA G R A M
grown rapidly and now has 700 million century. The main question remaining
monthly users, with 200 million of
them engaging with vertical videos The community on Instagram is, can advertisers keep up?
Its allowing us to be a little
every day via Instagram Stories. But
whats less known is how the platform is much more used to and more spontaneous with the content
we create, said Frederic Bonn, ecd
had to change at break-neck speed to
get to where it is today.
accepting of advertising . at digital agency iCrossing. But as a
brand, you still need to be true to
Shortly before rolling out Stories in Jay Curley, senior global marketing manager, Ben & Jerrys what you are.
Directors, which was a school for Im like, no, that puts the onus back
aspiring creators. I applied for that on us as an industry to get better,
and [later] got a job as a copywriter to be more relevant, to be more
[at FCB Sydney], and I still remember creative, to show more purpose in
the first day walking in. I had a little what we do. And now Instagram has
typewriter and word processor and turned everyone into an advertising
I thought that was so unbelievable. agency anyway, right? Everything you
post is a personal campaignwhat
What was the first campaign you you want people to think about you.
worked on? The No. 1 radio station Its been fascinating and I welcome it.
in Australia was called MMM. The
official brief was, Youve got to do And what would you like to see
something that makes people go, happen in the coming years? Im
Holy fuck, and the budget is proud to say that Im in advertising.
$1 million. What are you going I wish the industry were more
to do? To this day it was one supportive of each other and that
of the strangest, most unusual we wouldnt compromise the
commercials Ive ever made. Id like industry by undercutting each other.
to believe that I still have that edge [But] were an industry that has built
now. I think the second campaign I did out massive departments which
after that was for a pharmaceutical are there just to justify mediocrity
company, which sort of brought me as opposed to striving for brilliance
crashing down to earth. But again, and impact. And so I wish more
that was about as epic a start as you power was given to the thinkers; I
can have because normally, when wish there were more creative ad
you start as a creative, youd sort of companies, even though they would
have to earn your right up the food be in competition with us. Bring it on.
chain of opportunities. Advertising is not going away. As Ive
said, logical people make the world
Its almost like your first ad was a go around, [and] creative people
harbinger of the bold campaigns make it worth living in.
Q&A
youve become known for. Ive
never set out to just do things to be
different, [but] I never tried to set
learn advertising fast snooping and would tell was more of a contained pinnacle of any creative accolade
What led you to enter the listening in basically all the time. I thing. Peoples reactions to things that you can win. And now the thing
advertising field? My first job was like, I can do this. I got to talking are part of the narrative now, and the for me is to make sure that I can live
in advertising was actually in the to some of the younger creatives canvases you can play on are almost up to it and not take my foot off the
mailroom of Grey Advertising in and told them about my aspirations, unlimited. Consumers can opt out accelerator as well because I still
Sydney. I was always obsessed and they told me theres this thing so much more than ever, and people feel like Ive got so much I want to
with being a writer of some sort called Australian Writers and Art worry that this is a terrible thing. do and culture I want to build.
shopping patterns. Its able to was different. With the power of AI,
capture large and impactful trends companies like Peugeot can tease out
like social patterns that define a the many different variations to sell
communitys habits. and market accordingly.
So why is the time for AI now? The Bionic Marketer of the
Only in recent years do we have the (Near) Future What about the
volume of data needed to find these creativity and art in marketing and
patterns, and the economies of scale advertising? Design remains a huge
to be able to store it. component of successful marketing.
Intelligent Journeys That Drive AI certainly has the power to help
Results Marketing has traditionally determine what sorts of digital ads,
been linear and deterministic. But for example, a consumer is likely to
with AI, journeys become intelligent click onfrom color preferences to
and dynamic, and marketing can be style and price. Many experiments
predictive for each customer. The with AI-created trailers, tweetbots
ability to capture, store and retrieve and other interaction experiments
a boundless amount of data opens have taught us that we still need both
up avenues to reach customers human and machine. The AI algorithm
with personalized messages and can interact, iterate and optimize for
experiences. And, since the system success, but design still lies in the art
learns, it gets smarter and more of human creativity.
accurate with further iterations. AI Isnt an Either/Or for
Lets take a look at the famous Marketers AI removes the tedium
auto company Peugeot and how it has and guesswork of running a marketing
been able to use AI to drive impressive campaign, which includes creative,
marketing ROI. Of the millions of email, social media and more, by
people who come through its doors, generating insights from haystacks of
visit its websites, even look at an ad on data. But the marketer still designs
the open web, only thousands of them and runs the campaign. What I see is
buy a car. We can ask what sequences people and AI working together to be
of events people followed to buy, or more efficient than either one alone.
OPINION not. There are thousands of ways Creativity aside, the beauty of AI
in, from downloadable content to is that even if marketers dont have
Hype to Reality
across 2,200 microsites. By following faster as AI kicks in, so I think of this
the buying journey of those who did process as a layer cake.
buy, Peugeot saw how each path The first layer is a huge quantity
of data that AI uses to figure out
what to probe for insight. If you
MACHINE LEARNING IS RADICALLY ADVANCING perform a large-scale data-driven
DATA SCIENCE AND MARKETING IS BEGINNING TO experiment with a piece of content to
REAP UNTOLD BENEFITS. BY LESLIE FINE test engagement (like A/B testing),
youre going to get a lot of data back.
This is the second layer. AI can then
When I talk to people about artificial by turning to machine learning in process that information quickly, and
intelligence, or AI, theyre often order to discover patterns in data the iteration cycle gets shorter. In the
I L L U S T R A T I O N : T A N G Y A U H O O N G / G E T T Y I M A G E S ; H E A D S H O T: A L E X F I N E
optimistic about how they think AI will on human behavior. We dont have to third layer, AI works through nuances
improve their lives in the future. What look far into the future to see how AI in the data so that its not just A or B,
they arent thinking about is sweaters. will make every marketing campaign but a mix of both. By the fourth layer,
Specifically, how based on previous smarter and more personalized; AI has optimized the system, working
online behaviors an e-tailer knows were already there. out inefficiencies, maximizing speed
that youre in the market for a warm, Analytics That Look at, Not For and providing a clearer picture of
blue sweater instead of a long-sleeved To understand how AI will change customer preference and behavior.
gray shirt. Historically, businesses the role of the marketer, we have to What Tomorrow Already Looks
required human interaction in first look at what it does well. AI finds Like Everything Im describing
order to understand exactly what a patterns in data, which we humans herethe massive data gathering,
customer needed. Today, thats no do poorly by comparison. Heres why: the importance of trust, the ability
longer the case. Thanks to lots of first, theres too much data to pour to analyze, iterate and predict, and
data and AI, companies now know through, and second, were biased. Specs intelligent journeysare separate
exactly what you want, when you We only ask what we know to ask Claim to fame Leslie Fine, vp of pieces of what is already shaping up to
want it and how you want it. for. By contrast, machines arent data and analytics at Salesforce, be a seamless experience.
Some may fear AI, but I think of it necessarily looking for something holds a Ph.D. in game theory As marketers work hard to get
as doing for minds what the Industrial theyre just looking. and behavioral economics from ever closer to the customer at every
Revolution did for muscles: machines By looking through massive Caltech and is also an inventor of touch point, AI gives them the total
taking on difficult and repetitive amounts of information, AI discovers four successful patents. view of whats possible and what
tasks and improving output. As in its own design as it goes. The Base San Francisco makes sense, reducing the friction to
the case of an online retailer, AI will machine finds surprising information Twitter @lesliefine customer satisfaction even as their
change the way marketing is done in patterns, and not just in individual expectations are constantly rising.
Copyright 2017 The Nielsen Company (US), LLC. All Rights Reserved.
100
DARING AND SURPRISING. Those adjectives, more than any others, describe the work of the honorees on Adweeks third edition of the Creative 100,
our annual list celebrating masters of creativity across advertising, branding, media, technology, pop culture and more. Beginning with our cover star
stand-up comic, actor, writer and podcast host Kumail Nanjianiwe looked for subjects who are wielding creativity in bold and inventive ways, surfacing
fresh voices, perspectives, ideas and products along the way. From Wall Street to Silicon Valley to every advertising enclave in between (as well as 10
markets overseas), we found signposts to the future in the thrilling campaigns, innovations, artworks and pop-culture treasures theyve created. In a
world thats increasingly divided, their work finds common ground as it seeks to entertain, educate, persuade, inspire and sell to its audience. The list
remains mostly U.S.-only, except for a new category of 10 global agency creative chiefs. It is also not a definitive ranking but an evolving mix of talent
whose work has shone brightest over the last year. Congratulations to all the winners for reaching new heights, and pointing the way forward. Tim Nudd
C O V E R F E AT U R E
P
and Ray Romano. He told us about his Valley, I started taking acting classes is doing Verizon ads. Would you do a
creative process, starring alongside knowing there was a chance we may campaign at that scale? Yeah, I would
Snoop Dogg and Julia Louis-Dreyfus get to make this movie. I wanted to be love to. For me, it is important that its
in an Old Navy campaign, and what he ready for it. a product that I actually can get behind.
hopes to accomplish next. Id love to do a big campaign, but I
How does your creative process wouldnt want to do a bunch of different
Your first major film comes out differ from project to project? things at the same time. I dont want
at the end of the month. Are you I wish I could work on a couple of people to get sick of me. Im sure some
excited? I feel a lot of different ways. different things at the same time. people are already sick of seeing my
Most importantly, I guess, I feel happy Emily really can do that. She can write face. I dont want to add to that!
icture your classic Hollywood with the movie itself. Beyond that, you an article for The New York Times and
triple threat. Now, throw it out the cant really control peoples reactions then write the movie. For me, when Any campaigns recently catch
window, in the garbage, wherever, or how it does at the box office. So, its I write, I get obsessed with the one your eye? I like Thomas Middleditch
and say hello to Kumail Nanjianithe a little nerve-racking trying to guess if thing that Im working on, and I can in the Verizon ads now, and T.J. [Miller]
stand-up comedian whos redefining people are going to go see it or not. only think about that. is in those Mucinex commercials, or
what it means to be a modern-day the commercial for Slim Jim where
multihyphenate. Everything about the What was the best part about When you do get stuck, where do hes the blue genie. I just gravitate
Silicon Valley starfrom his upbringing making this movie? Me, Emily, you turn for inspiration? Leading toward the funny ads. Its always cool
in Karachi, Pakistan, to his unorthodox [director] Mike [Showalter], [producers] up to shooting the movie and even when you see someone in an ad and
love story with now-wife Emily Gordon, Barry [Mendel] and Judd [Apatow] editing the movie, I decided to watch youre like, Whoa, who is that? That
which inspired his upcoming film The would just hang out all day and talk a lot of great movies. I had never seen person is really funny. I remember I
Big Sickis intriguing. about making the movie. Then shooting Tootsie, or Kramer vs. Kramer, or Terms saw Danny Pudi in an ad, and I thought
Kumail Nanjiani
In the film, co-written by the couple
and based heavily on their whirlwind The Silicon of Endearment. I would also listen
to commentary for these movies. To
he was really funny. I remember
watching it over and over. Then he
love story, Nanjiani plays a nearly
identical version of himself: a Pakistani- Valley star is hear these people, these legendary
filmmakers, talking about the drastic
was on Community and a show called
Powerless. Thats always fun to see,
American stand-up comedian slash
Uber driver who falls for a white woman taking his vision that youre considering right now
... its really inspiring.
because thats generally where a lot of
comedic actors get their break.
(played by Zoe Kazan), something his
own story to
P R O P S T Y L I N G : N AT H A N C A R D E N / J O R G E P E R E Z R E P S ; G R O O M I N G : S Y D N E Y S O L L O D / T H E WA L L G R O U P
parents are wholly against. Nanjiani Who are your creative idols? I think You have 1.5 million Twitter
followers. How has social media
keeps the budding romance a secret
until a twist of fate comes his way just
as the relationship waters get choppy
the big screen. of Amy Schumer. Shes doing new
stand-up every year, and she does
movies and stuff. I dont know how she
helped your career? Its a very easy
and direct way to connect with your
and Emily is placed in a medically BY KATIE RICHARDS does it. I dont know how she can write audience, unfiltered. We would tour, and
induced coma (and yes, that did in fact PHOTOGRAPHY BY MARC ROYCE a movie, and then act in a movie, and like 70 percent of people would come
happen in real life). write stand-up, and perform stand- because of our podcast. This was before
See? Not your typical rom-com up. Like I said, I dont multitask well. I Silicon Valley. We have a movie coming
from a not-so-typical comedian. the actual movie, I loved working with always envy the people who can kind out now, and its great that I have like a
Nanjiani got his start as a Ray Romano and Holly Hunter. Theyre of switch careers seamlessly. million-and-a-half followers on Twitter
performer in Chicagos stand-up scene, both legends, and Ive been a fan of that I can spread the word to directly.
receiving critical acclaim for his 2007 them for so long. Whats your take on actors and
one-man show, Unpronounceable. comedians doing ad campaigns? You can also be pretty vocal on
After moving to New York, he began You work on so many different Its tricky, right? You have to sell Twitter. Do you ever feel the need to
appearing on shows like The Colbert projects simultaneously. How do something, or create awareness for censor yourself? I kind of just present
Report and Portlandia, and co-created they all tie together? They are all something, and give people information my thoughts and feelings to the world
a popular gaming podcast, The Indoor things that I like doing. I did a podcast while being interesting or funny. I like as they are. Sometimes its thoughtful;
Kids. His big breakthrough came in about The X-Files [called The X-Files funny ads because I think of it as a sometimes its not thoughtful. Some-
2014, when he was cast as unlucky- Files], and that to me was just like, little 30-second sketch or a 30-second times its helpful; sometimes its not.
in-love programmer Dinesh on HBOs Oh, I really love The X-Files. Acting movie. I did an ad for Old Navy with For good or bad, I just kind of have my
tech comedy Silicon Valley. Now, he on Silicon Valley, acting on Portlandia Snoop Dogg and Julia Louis-Dreyfus. phone on me all the time. If I think of
can add starring in and writing his first or doing stand-upto me, thats They had a premise [for the ad], something, I just tweet it. I dont really
major filmfor which Amazon Studios all comedy, and I love writing and but they were just kind of like, OK, put a ton of thought into it.
ponied up a whopping $12 million after performing comedy. This movie was a improvise. It was maybe the biggest
it screened at Sundanceto his list of little different, because its a comedy, production Ive ever been a part of. It Whats next for you? I would love
accomplishments. but its the first time Ive ever had to do was so fun to just pitch ideas to Julia, to ideally act in a movie that I didnt
Adweek caught up with Nanjiani, any sort of dramatic performance at all. and have her pitch ideas to me. write. Then I would love to keep
Adweeks Creative 100 cover star for writing movies. Then eventually I
2017, at the tail end of the first leg of How did you prepare for that leap? Your Silicon Valley co-stars have would love to start directing, too, but
his current comedy tour with Big Sick I took acting classes for the first time. done a bunch of ads. T.J. Miller did not for a few years. Im still really
co-stars Aidy Bryant, Kurt Braunohler I think it was after Season 2 of Silicon Shock Top ads. Thomas Middleditch enjoying writing and acting.
GUMBINER AND WILSON: COURTESY OF MCCANN; FEARLESS GIRL: JEENAH MOON/BLOOMBERG VIA GETTY IMAGES
Fearless Girl statue on Wall puts something out into the world,
Street, created for State Street theyre asking the world to invest
Global Advisors. A conceptual time into that experience. And if
and physical marvel, it turned I cant give people anything in
a financial brand into a paragon return for their time, the work
of corporate feminism, and its feels pointless to me.
creators into overnight rock stars. Wilson sums up her approach
From Girl Scouts to cops, Fearless this way: Stay curious, and kind.
Girl resonates deeply with women, and And push to give your work depth.
Im extremely proud to have been a part of Shallow is easy.
Z E L C S A N D S T O K E L Y : C O U R T E S Y O F B B D O ; R A N D A N D S H O R T: P A U L M C G E I V E R
Both cite the Clinton Foundations Not There campaign, for International Womens
Day in 2015, as a career highlight, when they got more than 20 brands, including Cond
Nast, to remove women from media imagery
from billboards to Top 40 songs to magazine
coversto communicate that gender equality
has not yet been achieved.
It was a massive effort behind a simple
thought in a salient moment, says Short. Adds
Rand: It changed the scope of what I believed
was possible to achieve in advertising. It proved
to me that advertising could create culture and
effect change.
Rand likes work that makes her nervous.
Great ideas contain tension, be it cultural,
emotional, executional or otherwise, she says.
Short offers a football analogy: Barry
Sanders was one of the few NFL players who
never danced in the end zone. He made a
touchdown, and then had the confidence to
let it lay. Good work does this. Good work is
solid enough in its simplicity and delivery that
it doesnt need extra showiness or loudness.
Also, whenever possible, I try to make work
that makes a positive difference in the world.
Suzanna Bierwirth
CHIEF CREATIVE OFFICER, THE MARS AGENCY
Molly Wilkof and Zoe Kessler Photographer. Interior designer. Design magazine publisher.
SENIOR COPYWRITER AND SENIOR ART DIRECTOR, BARTON F. GRAF Founder of a modern paper-goods company (Binth). The
German-born Bierwirth has a boundless creative spirit, which she
These young ex-McCann creatives came up with one of the more delightfully is now channeling into The Mars Agency, the shopper-marketing
offbeat campaigns of 2017the Yes Good campaign for Emerald Nuts, firm outside Detroit, after a long tenure at FCB Chicago.
which made inspired use of the Amazon reviews section, including one terse Im not here to help build a creative department. Im here to help
W I L K O F A N D K E S S L E R : C O U R T E S Y O F B A R T O N F. G R A F ; B I E R W I R T H : C O U R T E S Y O F T H E M A R S A G E N C Y
bit of praise that became the tagline. design a more holistically creative business, she says. To have our
We were scouring Amazon reviews for insights on their products when scale, strategic acumen and retailer intelligence, all without being
we happened upon one that simply said, Yes Good. It was perfect, says beholden to a holding company this agency is a creatives dream.
Wilkof. Adds Kessler: People are hungry for authenticity, and brands arent Bierwirth sees retail/brand activation marketing, so often
really delivering. We knew we wanted to make something that felt real and overlooked as a creative field, as poised for a renaissance. Its
honest. Yes Good let us have a conversation with our consumers rather a wide-open space, she says. Technology and targeting have
than talking at them. unlocked creative opportunities traditionally reserved for brand
Kesslers creative advice is to find the tension in the brief. If you can advertising. The lines are completely blurred. My job is to bring on
figure out why people should give a shit, you can make them give a shit, she more exceptional talent, then curate the right teams and set them
says. Wilkofs creative philosophy is simple: Find something true. Then find loose to create.
a way to laugh at it.
Renato Fernandez
K E AT S A N D M I L L E R : C O U R T E S Y O F V E N A B L E S B E L L & PA R T N E R S ; F E R N A N D E Z : C O U R T E S Y O F T B WA
EMMERICH: VITTORIO ZUNINO CELOTTO/GETT Y IMAGES FOR KERING; BODMAN: COURTESY OF SPOTIFY
Content chief Emmerich, a Vice and Scripps alumna who data, crafting them into entertaining and
joined Refinery29 in 2015, has been instrumental to that success, creative out-of-home, print and TV ads.
building out the companys video team, launching dozens of original Im part of building a brand that
series and creating content for platforms like Snapchat Discover. people truly love and feel passionately
Last year, she inked a partnership with Turner that includes the about, Bodman says. Its an insanely
GO TO ADWEEK.COM Shatterbox Anthology, a short film series helmed by female fortunate place to be, and I feel like were
FOR FULL PROFILES >>> directors like Chlo Sevigny and Kristen Stewart, and Who Run only getting started.
the World?, a Morgan Spurlock-produced docu-series that will Bodman is most proud of last years
premiere later this year on TNT. Thanks, 2016. Its Been Weird
Adam Aston My goal since joining Refinery29 two and half years ago has been
Vp, Executive Editorial campaign that focused on odd listening
to expand representation of women within the media, Emmerich habitslike how 3,749 people listened to
Director, T Brand Studio
says. I pride myself on taking risks in order to shine a light on REMs Its the End of the World as We
Alexandra Spunt radically inclusive and culturally relevant stories that are told in Know It on the day of the Brexit vote.
Head of Creative, Everlane every way from social media to big screens. Emma Bazilian It was the first fully integrated brand
Ann Rubin campaign we created completely in-house,
and the response was so overwhelming,
Vp of Branded Content and
Bodman says. Lauren Johnson
Global Creative, IBM
Luke Sherwin
Co-founder and Chief
Creative Officer, Casper
Meredith Ulmer
Social Media Specialist,
Wendys
Nazanin Rafsanjani
Creative Director, Gimlet
Pam Grossman
Director of Visual Trends,
Getty Images
26
Rachel Holbrook
GLOBAL HEAD OF PRODUCTION, AIRBNB
Airbnbs advertising work has been
lauded in recent years for exploring
what it means to be a modern travel
brand, touching on themes like diversity
and local culture. Behind the scenes is
Holbrook, who honed her skills at Coca-
Cola before joining Airbnb in 2014. She leads
an in-house production team responsible
for creating work like last years poignant
We Accept spot that went on to run as a
Super Bowl commercial.
To promote its expansion into local
experiences and the Trips feature,
H O L B R O O K : D AV I D E L L I O T/A I R B N B
Q U I N N : J O H N L A M PA R S K I /G E T T Y I M AG E S
Co-founders, Monad Studios
Flora Lichtman
Podcast Host,
Science Journalist
Navid Baraty
Photographer
Patricia Lockwood
Poet and Memoirist
Rebecca Mock
Artist and GIF Maker
Clair is the resident creative director for the Santa Monica, Calif.-based filmmaking
collective Elastic. He and his creative team won the 2014 Outstanding Main Title Design
Emmy for their work on Season 1 of True Detective.
What we really care about at Elastic is communicating the ideas. Is the story strong
enough? Is it simple enough? Is it smart enough? Clair says. The more streamlined and
clear the execution, the greater the impact and the more the work will work. A.J. Katz
From all of us at
Whirlpool Corporation,
congratulations to Samantha Bordignon and Louie Calvano from
Digitas LBi for making "Adweek's Creative 100". You continue to
inspire us and be champions of our brands.
Martin Mercado Zylberberg training on the Falkland/Malvinas Islands. That territory was claimed
CHIEF CREATIVE OFFICER, MERCADO MCCANN by both Argentina and the U.K., and the ad proved hugely controversial.
For the past several years, Mercado has managed to avoid international
To reach the heart of a jury member, you have to use your head. To touch the incidents while helming Mercado McCann. Notable efforts for TyC Sports
heart of people, you need guts, says Martin Mercado, one of Latin Americas TV include ConverS.O.S., about fathers and sons who root for different
most feted creative directors. teams, and Trump, which trolls Potuss fiery anti-immigration stance.
He employed both in 2012 at Y&R Buenos Aires, in a highly charged campaign A powerful print push for the Perfil newspaper mocks the mother of all
for the Argentinian presidents office featuring Olympic athlete Fernando bombs and the absurdity of war. David Gianatasio
Audience
Targeting
Guide
AT&T ADWORKS A2 | FACTUAL A7
IBOTTA A9 | JUMPSHOT A11
MPARTICLE A13 | WEBBULA A15
AT A GLANCE
AT&T AdWorks combines the scale
of the largest national addressable
TV platform with premium mobile
inventory to reach the same target
audience across screens.
AT&T AdWorks
1 Rockefeller Plaza
New York NY 10020
(888) 268-3648
Website
adworks.att.com
Twitter
@attadworks
Facebook
facebook.com/attadworks
FOCUS
Addressable TV
Data-Driven Linear TV
Cross-Screen Addressable
Video
Visit adworks.att.com
2017 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
CROSS-SCREEN ADDRESSABLE PLATFORM
YOUR
BRAND
Adver
Target Audience
Relevant Nationwide
ADVERTISER-
PROVIDED DATA
LEADING 3RD-PARTY
DATA PROVIDERS
1st- Or 3rd-Party Data Is Applied
84
involve multiple devices 1
OF MARKETERS
feel that a comprehensive
cross-device strategy
% is essential for success 3
On average, consumers use
3 or more devices on a daily basis ONLY
20 %
Marketers typically
only see one 2 + feel very con dent that
theyre serving the right
message on the right device3
DEVICES
RESULTS:
YOUR AD
Br
Consideration
SERVED YOUR
Response
Conversion
TARGET HOUSEHOLDS YOUR AD AD
SERVED
SERVED
ROI
e HH And Devices Generated
ANALYZE
KEY BENEFITS
15M HHs
30M Mobile
Devices
MEASURE ROI
throughout
the entire
marketing
MEASURE REACH AND IMPACT funnel
GRANULAR TARGETING of TV, Mobile and
across all verticals the combination of both
2017 AT&T AdWorks
THE POINT OF MORE RETURN
CANNES 2017
Ru e dAn tib es
n Rue Molire
r ia
R u e F lo
FACE TIME
A n d r
G
du
n ue
Av e
ndant
LE GRAND HOTEL
mma
CLEAR CHANNEL
sy
PLAYGROUND
Rue Co
Eine
R ue G r ar
ois
d M on od
Fr a n
EDITORS MEET & GREET
Rue
THE CREATIVE 100 PARTY Rue
Hen
ri R
uhl
WORK HARD
Bo ule var d de la Cro
ise tte
Ru e du Ca na da
Bou
leva
rd d
e la
Croi
s ette
PLAY HARD
AT LE GRAND HOTEL, THE CLEAR CHANNEL PLAYGROUND
FACE TIME MondayThursday, 11am8pm; PRESENTED BY
AT A GLANCE
Factual is a data company on a
mission to make data accessible
to anyone that needs it, in an effort
to fuel innovation. Today, Factual
focuses on location data for the
mobile world.
Factual
1999 Avenue of the Stars
Los Angeles, CA 90067
(310) 286-9400
Website
www.factual.com
Twitter
@factual
Facebook
facebook.com/factual
LinkedIn
linkedin.com/company/factual-inc
Number of employees
142
Number of locations
6
Quality Data
FOCUS
Mobile
Data
Measurement & Analytics
By Bill Michels, SVP, Product and Partnerships, Factual
KEY PRODUCTS
A growing number of marketers use location data to coordinates collected and not the actual sessions Geopulse Audience: Custom
inform their audience targeting strategies. However, determined. The higher the rate of sessions, the better, audience targeting based on
many marketers struggle to understand the fidelity of whether an app is foreground or background. Social Factuals unique contextual
the data they are purchasing or collecting. and messaging apps, for example, dont typically collect understanding of mobile devices
A standard line of questions has evolved to help background data, but they are used so frequently and real-world behavior.
them get a handle on this: Whats the quality level of under varied circumstances that they can yield great
the places data? How do you filter out inaccurate or session rates. Geopulse Proximity: Allows
misrepresentative device coordinate data? How do Advertisers should also consider the quality targeting of mobile devices at or
near places (local business and
you determine if a device is actually at a place versus implications related to an apps purpose. For example,
points of interest) in 52 countries.
just walking or driving by? How much of your data is a navigation app may collect a lot of coordinate data,
foreground versus background? but it provides a window into the users commute, not
That last pointforeground versus background their actual behavior. In contrast, a retail app that is CONTACT
Ocean Fine
can be misleading. First, lets clarify how people accessed in-store will have a lower session rate, but
VP, Agencies and Strategic
generally define these. Foreground data is reported is likely able to provide useful context and should be
Partners
when an app is in active use and background data is considered high quality.
strategy@factual.com
reported when the app is running in the background Audiences themselves can also be biased. An app (310) 286-9400
(potentially completely closed). that helps you find diaper-changing stations serves a
Many believe that background provides more different segment than an app that helps you find happy
data and therefore it must be better. But does it give hours. Biases are inevitable, but the data asset owner
a sufficiently accurate view of a users behavior? should be cognizant of them and seek out a dataset built
Thats something thats needed for effective audience from a diversity of sources.
targeting. Bottom line: Foreground versus background data
A better way to assess data quality is to count shouldnt be used as a proxy for data quality and utility.
sessions. A session is not a single data point, but rather When using location data to inform your targeting
a cluster of points that can be used to understand an strategy, what you really need to understand is how
activity and place at a point in time. much of a data asset is of high quality. That takes a
Be wary if someone talks only of the number of thoughtful approach, hard work and math.
AT A GLANCE
Ibotta is a customer-facing mobile
app that gives users cash-back
rebates at a variety of CPG and
retail locations. With more than 23
million downloads, Ibotta is the third
most-used shopping application in
the United States.
Ibotta
1801 California St., Fourth Floor
Denver, CO 80202
(303) 593-1633
Website
www.ibotta.com
Twitter
@IbottaApp
Facebook
facebook.com/ibottaapp
Instagram
@ibottaapp
Number of employees
Targeting
Founded
2011
FOCUS
By Mike Dadlani, VP of Media & Data Partnerships, Ibotta Data
SKU-Level Purchase Data
In May, Nielsen released its latest Comparable for mobile-first targeting. Mobile
Metrics Report, highlighting a paradigm we all knew Furthermore, current device graph solutions Measurement & Analytics
was coming: Millennials now spend more time on help third-party aggregators tie cookies to devices
their smartphones than watching traditional TV. and subsequently to item-level purchases. However, KEY PRODUCTS
Furthermore, they spend less than 10 percent of their these device graphs are built using data science Audience Targeting: Ibottas
time on desktop. and complicated matching techniques, creating a proprietary, purchase-based
This raises two key questions for CPG advertisers: Is patchwork guessing game at best. The chance of audiences can be made available
traditional TV spend optimal as brands push to capture matching the right cookie to the right devices and then as syndicated or custom segments
or maintain market share from millennial audiences? to the right purchase behavior is not highly likely. across the digital ecosystem.
And why are advertisers optimizing their targeting Fortunately, new data providers are providing
Media Attribution: Ibottas offline
tactics for desktop when mobile is substantially more solutions to help solve this issue for CPG advertisers.
data capture from all major CPG
prevalent for all audiences, regardless of generation? Thanks to shifting content consumption from TV
outlets supports sales reporting
Fewer Americans than ever are reachable via to mobile, there is an ever-increasing amount of
that helps advertisers gauge the
traditional TV. With such fragmented viewership mobile data that can be used to understand and target impact of digital media efforts on
across broadcast and cable, and unreliable measures consumers more effectively. offline sales. Notably, Ibottas near-
of return on ad spend, it is difficult for advertisers and Apps have changed the digital landscape, creating real-time data capture enables
their agencies to continue to justify such high-cost easily consumable content destinations for users, while in-flight sales measurement to
media expenditures. building repositories of consumer data. However, most optimize a campaign towards
For CPG advertisers, though, shifting dollars medium-to-large app companies are rightfully guarded tactics that are driving the greatest
from TV to digital remains risky, as digital buys are with their users data and prefer to control the channels number of conversions.
still predominantly desktop-focused. Mobile must where this information is used, leaving third-party
be incorporated more heavily, given the amount of aggregators on the outside looking in. CONTACT
time consumers are spending on their smartphones. This changing data landscape will mean advertisers Mike Dadlani
However, effective media-buying requires strong need to leverage emerging data providers, who are VP, Media & Data Partnerships
targeting, which requires meaningful data. able to harness the power of consumer relationships mike.dadlani@ibotta.com
On mobile, this data has been difficult to come by. to reach consumers where they areon mobile. It also audiences@ibotta.com
Third-party data aggregators have limited access to means there is relief and promise for CPG advertisers
mobile data, and their heavy reliance on probabilistic who have been looking for ways to reach a growing
modeling utilizing cookies is antiquated and unhelpful consumer demographic.
.8%
.82%
CLICK THROUGH RATE
.6%
4.6X LIFT
.4%
.2%
0% .18%
Based on
3RD PARTY SEGMENT IBOTTA SEGMENT actual data
AT A GLANCE
Jumpshot, a marketing analytics
company, captures the clickstream
data of 100 million consumer
devices and has developed a series
of domain- and audience-specific
products based on consumer
browsing activity.
Jumpshot
333 Bryant St., Suite 240
San Francisco, CA 94107
(415) 212-9200
Website
www.jumpshot.com
Twitter
@jumpshotinc
Facebook
facebook.com/jumpshotinc
LinkedIn
linkedin.com/company/jumpshot
Number of employees
80
Number of locations
Jumpshots Audiences are based on in-depth mining of our 100-million consumer panel's
clickstream browsing behavior, which captures every consumer digital action in the order
taken over an extended period of time, creating audience seeds around interest and intent.
Interested. In-market. Ready to buy.
To learn more about Jumpshot, please visit www.jumpshot.com
or contact audiences@jumpshot.com.
AUDIENCE TARGETING GUIDE SPECIAL ADVERTISING SECTION
AT A GLANCE
mParticle is the customer data
platform for every screen. The
worlds savviest brands use
mParticle to win in key moments
of the customer journey by
orchestrating marketing execution
across partners, channels
and devices.
mParticle
257 Park Ave. South
New York, NY 10010
Website
www.mparticle.com
Twitter
@mparticles
Facebook
facebook.com/mparticle
LinkedIn
linkedin.com/company/mparticle-inc-
Why Multi-Faceted
Number of employees
100
Number of locations
Identity Matters
5
Founded
2013
FOCUS
By David Spitz, CMO, mParticle Cross-Screen
Data
A cop sees a guy crawling on the ground beneath a richer attribute-level information, marrying data from
Mobile
lamppost and asks him what hes doing. Looking for first-, second- and third-party sources that would not Measurement & Analytics
my keys, the man says. Did you drop them here?, asks be possible using a single identifier. With this added Identity Resolution
the cop, to which the man replies, No, this is just where context, brands can better anticipate customer needs
the light is. and create truly relevant messages, vital to winning in
KEY PRODUCTS
Marketers working with only a single, narrow view mobile moments. Comprehensive API for Growth:
of prospect and customer identity are making the 3. Orchestrated Multichannel Engagement: mParticle provides a single, secure
same obvious mistake. For example, tracking only web Because engagement takes place over multiple API to connect and coordinate your
browser behavior cant be a marketers guiding light. channelsa push notification, a Facebook ad, an email entire marketing and analytics
The solution isnt as simple as embracing a different and so onbrands need a Rosetta Stone that can speak in stack.
lamppost, either. Mobile device IDs can offer a lot of a language each executional system can understand. Done
insight, as they are typically associated with a single right, identity resolution lets brands orchestrate live, Identity Resolution: Resolve
person and much less prone to fraud than cookies. Even multichannel campaigns employing the right identity, customer identity across mobile,
so, theyre not enough. Marketers need to be able to link at the right time. This approach is far more useful and web, connected devices and more.
these identifiers with email addresses, social IDs and effective than shoe-horned integration methods like Audience Builder: Create
more in order to recognize a user across all channels, onboarding CRM data to cookie-based systems. audience segments based on
screens and journey stages. That means they need to To keep pace with multiscreen consumers, brands digital and physical behaviors,
forget about golden records and focus their efforts on need to reimagine targeting strategies for the modern and sync across advertising,
a portfolio-led approach. era, starting with capabilities to harmonize multi- messaging, customer support and
Brands that do so enjoy three benefits: device, cross-channel data across touchpoints and data warehousing platforms.
1. Enhanced Campaign Analytics: Without multi- identifiers.
dimensional customer recognition, brands have no idea They also need to ensure data integration is simple CONTACT
if their targeting is reaching who they think it is, if its and that they have ready access to power toolssuch Jesse Weiss
delivering real ROI or who to target next. With proper as third-party data enrichment, peer-to-peer audience Growth Team
identity resolution, a host of attribution challenges go sharing and custom filters and transformation rules jweiss@mparticle.com
away and predictive models get trained on good, clean to scale programs beyond the more basic use cases and
data. maximize value.
2. Expanded Contextual Insight: Brands that Find a partner who can help you do that and the
create a master profile across all of a customers future will be bright. Otherwise, youll be forever
platform- and channel-specific identifiers can associate fumbling around looking for your keys.
AT A GLANCE
Webbulas mission is to improve
campaign metrics by developing
data quality tools and data sets
to aid marketers in navigating the
harsh email and data environment
affecting campaign deliverability,
sender reputation and brand value.
Webbula
5000 Stonewood Drive, Suite 310
Wexford, PA 15090
(888) 993-2285
Website
www.webbula.com
Twitter
@webbula
Facebook
facebook.com/webbulapgh
LinkedIn
linkedin.com/company/webbula
Number of locations
2
Founded
FOCUS
for Data
Data
Mobile
DSP/SSP
List Enhancement
By Douglas S. Egeth, COO, Webbula Email Intelligence
Big data is big business. As more and more data modeling based on assumptions or inferences to create KEY PRODUCTS
providers strive to feed the growing demand for deep audiences. While probabilistic receives a lot of press Audience Targeting: Deliver
relevant ads at the right time to
audience insights, the quality of the data being offered about extending audience scale, there is no substitute
the most relevant audiences with
can drop off dramatically. It is no secret that selling for deterministic.
industry-leading, deterministic,
data is a volume-based business. Data providers that Fraud and Bots: What is the data provider doing
individually-linked data.
are only after high volume and lack quality control to combat fraudulent and robotically generated
standards should be avoided. Even good-quality data records? This is the most overlooked data consideration Data Enhancement &
can lead you astray if its misinterpreted. weve seen. Data breaches, hacks and scams are so Appending: Grow, enhance
Here are four things to consider when shopping commonplace, you need to know what specific actions and revitalize your customer
for data: your data provider is taking to purge harmful data. list through Webbulas data
Data Decay: Its difficult for many data providers After all, data providers dont want to intentionally cut enhancement solutions which
to accept, but all data decays over time. People move their own supply. Their answer will tell you whether append PII, demographics, hobbies
to new homes, switch emails, dynamic IP addresses volume or quality takes priority. and automotive ownership so you
rotate and interests change. This complicates the Does Search Traffic Equal Intent: Search traffic can understand your customers,
is a great source, particularly for certain hard-to-reach their interests and cross-channel
integrity of linkages used to obtain device IDs, as well
behaviors.
as the marketing signals used within a campaign. Ask audiences. But like all data, search traffic needs to be
your data supplier to explain refresh cycles. Focus questioned to determine if the assumptions being made Bundled Email Hygiene &
on three update schedules: How often PII is being by data providers indicate intent. For example, not all Verification: Protect and defend
corroborated and updated; how often attributes car searches are made with the intent to buy. In fact, your email campaign.
are being phased in and out; and how often a full research has shown that only a third of automotive
replacement of both the PII and the attributes is sent search traffic accurately conveys intent to buy. Find CONTACT
to onboarders and DMPs. out how and why assigning the coveted intent signal Vince Cersosimo
Deterministic vs. Probabilistic: Some providers makes sense. CEO
compile deterministic data, based on self-declared The growth data ecosystem is complex. Ensure vince@webbula.com
attributes and behaviors reported directly from the your campaign uses the best data possible by asking (888) 993-2285 x705
individual. Others offer probabilistic data, which uses strategic questions.
Target Individuals.
Increase ad relevancy.
Create new revenue streams.
webbula.com/audience-targeting
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