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III
IV
V

1
Unit 1-1 002
Unit 1-2 004
Unit 1-3 006
Unit 1-4 008
Unit 1-5 010
Unit 1-6 012
Unit 1-7 014
Unit 1-8

(PartI) 016
Unit 1-9

(PartII) 018
Unit 1-10

(PartIII) 020
Unit 1-11 DNA (PartI) 022
Unit 1-12 DNA (PartII) 024
Unit 1-13 () 026
Unit 1-14 () 028

2
Unit 2-1 032
Unit 2-2 034
Unit 2-3 036

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Unit 2-4 038

3
Unit 3-1 042
Unit 3-2 (Part I) 044
Unit 3-3 (Part II) 046
Unit 3-4 048
Unit 3-5 050
Unit 3-6 052
U 4
Unit 4-1 056
Unit 4-2 058
Unit 4-3 060
Unit 4-4 062
Unit 4-5 064
Unit 4-6 066
Unit 4-7 068
Unit 4-8 070
Unit 4-9 072
Unit 4-10 074

5
Unit 5-1 078
Unit 5-2 080
Unit 5-3 082
Unit 5-4 084
Unit 5-5 086

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Unit 5-6 088


Unit 5-7 090
Unit 5-8 092
Unit 5-9 P&G 094
Unit 5-10 GE 096
Unit 5-11 098

6
Unit 6-1 102
Unit 6-2 104
Unit 6-3 106

7
Unit 7-1 110
Unit 7-2 112
Unit 7-3 114
Unit 7-4 116
Unit 7-5 118
Unit 7-6 7-11 120

8
Unit 8-1 124
Unit 8-2 126
Unit 8-3 128
Unit 8-4 130
Unit 8-5 (Part I) 132
Unit 8-6 (Part II) 134

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Unit 8-7 (Part III) 136

9
Unit 9-1 140
Unit 9-2 142
Unit 9-3 144
Unit 9-4 146
Unit 9-5 148

10
Unit 10-1 152
Unit 10-2 154
Unit 10-3 (Part I) 156
Unit 10-4 (Part II) 158
Unit 10-5 160
Unit 10-6 162
Unit 10-7 (Part I) 164
Unit 10-8 (Part II) 166
Unit 10-9 (Part III) 168

11
Unit 11-1 172
Unit 11-2 174
Unit 11-3 176
Unit 11-4 178
Unit 11-5 180
Unit 11-6 7-11 182

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Unit 11-7 184


Unit 11-8 186

12
Unit 12-1 190
Unit 12-2 192
Unit 12-3 194
Unit 12-4 196
Unit 12-5 198
Unit 12-6 200
Unit 12-7 (Part I) 202
Unit 12-8 (Part II) 204

13
Unit 13-1 208
Unit 13-2 210
Unit 13-3 212
Unit 13-4 214

14
Unit 14-1 218
Unit 14-2 (Part I) 220
Unit 14-3 (Part II) 222
Unit 14-4 224
Unit 14-5 226
Unit 14-6 228

X www.wunan.com.tw (02)27055066
15
Unit 15-1 232
Unit 15-2

234
Unit 15-3 236
Unit 15-4 238

16
Unit 16-1 242
Unit 16-2 244
Unit 16-3 246

249

261

www.wunan.com.tw (02)27055066 XI
1


Unit 1-1

Unit 1-2
Unit 1-3

Unit 1-4
Unit 1-5
Unit 1-6
Unit 1-7

Unit 1-8 (PartI)

Unit 1-9 (PartII)

Unit 1-10 (PartIII)

Unit 1-11 DNA(PartI)


Unit 1-12 DNA(PartII)
Unit 1-13 ()
Unit 1-14 ()

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1

1-1
Unit


()


1. (C. Barnard)
(1) (common goal) (2)
(voluntary action) (3) (mutual
communication)(4)(result sharing)


2. (Peters & Waterman)


(1)(shared value)(2)(management style)(3)
(strategy)(4)(system)(5)
(staff)(6)(technology)(7)(structure)





002 (P. F. Drucker)

1.2.
3.










1.2.3.
4.5.
6. 7.
8.
9. 10.

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(processing)
(input) (output)

(1) (1)


(2) (2)
(3)
(4)
(5)


(6)

(7)
(8)
(9)




003

(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(11)

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1

1-2
Unit





1.
2.









004




1.
2.
3.
4.
5.
6.
7.
8.

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()

()


()


()

() ()





005

()

()

)
(
()

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1

1-3
Unit


18
(closed-system)

(psysiological approach)


() (F. W. Taylor, 18561912)



(Shop Management , 1903)
(The Principles of Scientic Management , 1911)

1. (nding the one best way)


2.

3.
006


4.

()(Frank Gilbreth, 18681920)

(motion study)(time study)


()(Henry L. Gantt, 18601930)
(gantt
chart)

()(Harrigton Emerson)
(the twelve
principles of efciency)
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(1)
(2)
1
(3)


(4)

4 12

1
007


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1

1-4
Unit





()
(Henry Fayol) 1916

008



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(on going management)


009

1 (1916) 14

2 (1940)

3 (1930)

4 (1920)

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1

1-5
Unit

(Max Weber)
(bureaucracy)


()
(Max Weber, 1864 1920)



(bureaucracy)
()

1.

2.

3. (standard operation procedure,
SOP)
4.
010

5.

6.

7.
()
1.

2.

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3 (SOP)

3.

011

(1)
2. 14
(2)
(3)

(1)(1856~1912)
1. (2)(1868~1920)
(3)(1860~1930)
(4)12

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1

1-6
Unit




(Haw Throne Studies)


(Mayo)1927.1932







012
(K. Lewin)


1960.1970(organizational behavior)




(System Approach)


(1)(2)(3)
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(4)(5)
context
(input)(processing)
(output)

(Contingency Approach)


(1940~1960)

(1913~1930) (1930~1940)
(1960~)

013







(input) (processing) (output)

(feedback)

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1

1-7
Unit



()(individual behavior)



1.
2.
3.
()


(Change & Development)




(Organizational Performance)
014

(Organizational Politics)

1.

4. 2.
4

3.


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1.

6.

2.

015



5.
3.




4.


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1

1-8
Unit
(Part I)
2003



1.

60%
Massey Ferguson

60%


2. Massey Ferguson


3. 1990
1980

4.
1995

016


1.






2. 125

Mahler385





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3.






017

www.wunan.com.tw (02)27055066
1

1-9
Unit
(Part II)
2003










22%

78%




018
1.
2.
3. 12

(MIS)






www.wunan.com.tw (02)27055066

1.


2. 3.

019
5

1.

2.
4.


3.

www.wunan.com.tw (02)27055066
1

1-10
Unit
(Part III)

2003811
(Peter F. Drucker)



40


5
5







020


2003














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.

.,2008.08
, 2016. 9

.

ISBN978-957-11-5229-5()
ISBN 978-957-11-8673-3
1.2.3.
1.
489.67 97009174
494.2 105011097

1MCH
1FSC




275












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