2015

The University of Auckland

International Student Handbook

Your guide to University life
 Contents

Arriving and thriving 3 University services 16

Orientation Week 4
International Student Information Centre 5
360 Auckland Abroad 6
iSPACE 7
Campus Store 7
Things you need to know 8
Our campuses 10
The Code of Practice for the Pastoral Care 11
of International Students Student Life 20
University support services 12
Health and Counselling Service 12
Insurance 12
Student Disability Services 13
Recreation Centre 13
Accommodation 13
Application dates 14
Disputes and grievances 14
Career Development and Employment 15
Services
After graduation 15
Library and Learning Services 16
DELNA 17
Academic integrity 17
Examinations 17
Auckland University Students Association 18
(AUSA)
Student Advice Hub 18
Security Services 19
Settling into life in Auckland 20
The cost of living in Auckland 21
Driving in New Zealand 22
Personal safety 23
City Campus facilities 25
Travelling around New Zealand 26
Transport in Auckland 27
Working in New Zealand 28
Your rights 28
Contacts and Campus maps 29
Faculty advisers and contacts 29
Campus maps 31

APRU
Association of Pacific Rim Universities

Every endeavour is made to ensure information contained in this publication is correct at the time of publication. However,
information may be subject to change. All prices are in New Zealand dollars. For the latest information visit our website at
www.international.auckland.ac.nz

2 | 2015 International Handbook

Arriving and thriving

I welcome you to the University of

Auckland. It is important that you have a
stimulating student life and a successful
academic career.
We look forward to your contribution to the life of
the University, bringing your insights and
experience to our University community.
This publication aims to help you make that
contribution and to ensure you have an exciting
and fulfilling time at the University. It provides
you with a guide to services and facilities offered
to an international student by the University and
the wider community.
I wish you every success at the University of
Auckland!

PROFESSOR STUART MCCUTCHEON

Vice-Chancellor

2015 International Handbook | 3

 Orientation Week
You wont want to miss Orientation Week including the special International Office
welcome.
Find out all you need to know about studying at
the University of Auckland, living in Auckland and
enjoying your New Zealand experience.
Through a comprehensive series of information
sessions youll learn about all the support
services available to help you reach your
academic potential. There is also a wide variety
of social activities and excursions organised.
This programme is for all students, both
undergraduate and postgraduate.
At the International Office Welcome you will
receive a welcome pack, meet International
Office staff, find out about events being held
throughout the University and join us for morning
tea. We will provide information about important
University services and tips on enjoying your time
in New Zealand. This session is strongly
recommended for all new international students.
For more details about the Orientation
programme please visit
www.auckland.ac.nz/is-orientation

2015 academic year dates to remember

Semester One - 2015
Semester One Orientation Monday 23Friday 27 February
Semester One begins Monday 2 March
Mid-semester break/Easter Friday 3Saturday 18 April
ANZAC Day Monday 27 April
Graduation Monday 4, Wednesday 6, Friday 8 May
Queens Birthday Monday 1 June
Lectures end Friday 5 June
Study break Saturday 6Wednesday 10 June
Examinations Thursday 11Monday 29 June
Semester One ends Monday 29 June
Inter-semester break Tuesday 30 JuneSaturday 18 July
Semester Two - 2015
Semester Two Orientation Tuesday 14Friday 17 July
Semester Two begins Monday 20 July
Mid-semester break Monday 31 AugustSaturday 12 September
Graduation Tuesday 29 September
Lectures end Friday 23 October
Study break Saturday 25Wednesday 28 October
Labour Day Monday 26 October
Examinations Thursday 29 OctoberMonday 16 November
Semester Two ends Monday 16 November
Semester One - 2016
Semester One begins Monday 29 February 2016

4 | 2015 International Handbook

International Student Information Centre
The International Student Information Centre is
the first point of contact for international students
at the University of Auckland. We are available to
help and support you with any issues concerning
studying and living in Auckland.

International Student Information Centre

G23, Old Choral Hall
7 Symonds Street
City Campus

Phone: +64 9 373 7513

Fax: +64 9 373 7405
Email: int-questions@auckland.ac.nz

Open: MondayFriday, 9am4pm

www.facebook.com/InternationalOffice
Visa renewal service
Every international student must hold a valid visa
in order to be enrolled at the University of
Auckland.
You can renew your student visa at the
International Student Information Centre
between 9am and 2pm, Monday to Friday. All
student visa applications must be submitted at
least one week prior to the expiry date of the
current student visa.
www.auckland.ac.nz/renewvisa
Essential information
The University of Auckland requires international
students to submit the following documents at
the International Student Information Centre:
A copy of the front page of your passport
International Student Support Team
Our team consists of three Information and Visa
Officers, three International Student Advisers and
the International Student Insurance
Administrator:
Oreen Almeida BA, MA,
MProfStuds
Team Leader Information Centre
Other languages: French, Hindi
Suriati Razman BSc
Information and Visa Officer
Other Languages: Malay
Aye Aye Mu BSc, BMLS, PGDipSci
Information and Visa Officer

A copy of your valid student visa

Contact Information form (available at the Vtoria Turo

office) International Student Insurance
Administrator
Phone: +64 9 373 7599 ext 88694
Fax: +64 9 373 7655
Email: isinsurance@auckland.ac.nz

2015 International Handbook | 5

 International Student Advisers
International Student Advisers are responsible for
managing and implementing a comprehensive
range of international student support services,
activities and individual/group advice to enhance
the educational and social experience of
international students at the University of
Auckland.
360 Auckland Abroad
360 Auckland Abroad gives you the opportunity
to complete part of your degree overseas. With
over 110 universities in 24 countries there are
360 of exciting possibilities. Where will you go?

We recognise the pressures that students face

when studying overseas. Our International
Student Advisers Rebecca Walkinton, Brian Lythe
and Karyn Floyd can help with, or refer you to
expert advice, on a range of matters, including
study, immigration, health, finances, work and
accommodation in fact almost everything. This
service is free of charge and confidential.

Rebecca Walkinton BA, Dip Tchg If you are studying a full degree programme, you
Associate Director may be able to study at an overseas partner
International Student Services university of equal standing. You will pay tuition
Phone: +64 9 373 7599 ext 86911 only to the University of Auckland, be eligible to
Mobile: +64 2137 6922 apply for scholarships, and bring credits you have
Email: r.walkinton@auckland.ac.nz earned home to your University of Auckland
degree. Other options may include field trips,
Location: G44, Old Choral Hall
short courses or internships.
7 Symonds Street
City Campus www.auckland.ac.nz/360
Brian Lythe BA, MA
International Student Adviser
Phone: +64 9 373 7599 ext 88961
Mobile: +64 2177 4657
Email: b.lythe@auckland.ac.nz

Location: G49, Old Choral Hall

7 Symonds Street
City Campus

Karyn Floyd MA, DipPsyc

International Student Adviser
Phone: +64 9 373 7599 ext 82244
Mobile: +64 2137 8826
Email: k.floyd@auckland.ac.nz

Location: G43, Old Choral Hall

7 Symonds Street
City Campus

6 | 2015 International Handbook

Auckland Abroad Team
Our Auckland Abroad Team manages student
exchange and study abroad programmes. We
look after outbound exchange students studying
at our partner universities overseas, inbound
exchange students from those exchange partners
and Study Abroad students coming from around
the world.
www.auckland.ac.nz/360
Email: int-questions@auckland.ac.nz
Outbound officers
Rachel Dolan MSc
Auckland Abroad Officer
Other languages: French
Mai Al Sharaf BA (Hons), MA
Auckland Abroad Officer
Other Languages: Arabic
Inbound officers
Sarah Sung BA
Study Abroad and Exchange Officer
Other languages: Korean
Sherry Fan BCom
Study Abroad and Exchange Officer
Other languages: Mandarin,
basic Cantonese
iSPACE
iSPACE is a room dedicated to the
promotion of internationalisation on
campus. It is a place where you can
attend information sessions to help you
adjust to both life at the University of
Auckland and in New Zealand. It is
also a place that hosts social activities
for your enjoyment and gives you the
opportunity to meet people from all
nations, including of course New
Zealand.
For more information on events being held at the
University of Auckland, visit
www.auckland.ac.nz/whatson
At iSPACE there are comfortable sofas where you
can relax and chat with friends. You can also
study or enjoy your lunch outside on the iSPACE
terrace.
iSpace
Level 4, Student Commons, 2 Alfred Street
City Campus
Open: MondayFriday, 9am5pm
Campus Store
The University of Auckland Campus Store is
proud to offer a wide range of branded apparel,
merchandise and University memorabilia so you
can wear your colours with pride.
Shop the range online or visit the store in the
Student Quad, City Campus.
Campus Store
34 Princes Street, City Campus
Open: MondayFriday, 9.30am5pm
www.campusstore.auckland.ac.nz
2015 International Handbook | 7
 Things you need to know
Student Services Online
Student Services Online allows you to enrol in
classes, view your timetable, update your
personal details and much more.
Please update your details if you change your
email address, physical address or mobile phone
number.
You can look up your NetID/UPI (username) in
the update personal details section.
If you forget your password, please email
onelogon@auckland.ac.nz
Enrolment
For information on enrolment, please visit
www.auckland.ac.nz/sso-enrol
Advice is also available at your faculty student
centre.
8 | 2015 International Handbook
Student ID Card
A student ID card can only be issued after you
have enrolled and have a photo uploaded to
Student Services Online.
Collect your student ID card from the
International Student Information Centre.
You will need to provide:
A copy of your bio/data page in your passport
(photo page).
A copy of your valid student visa to study at
the University of Auckland.
A completed contact information form with a
New Zealand phone number. Collect a form
from the International Student Information
Centre.
International Student Information Centre
G23, Old Choral Hall
7 Symonds Street
City Campus
Student visa
You must have a valid student visa to study at the
University of Auckland.
If you do not have a valid student visa you can
apply for a student visa at the International
Student Information Centre or directly from
Immigration New Zealand.
Please see the staff at the International Student
Information Centre for advice on student visas.
You must bring your student visa to the
International Student Information Centre as
required by Immigration New Zealand and Code
of Practice regulations.
Internet access
Students have unlimited high speed access to all
University websites and 10GB monthly data
allowance for other websites.
Doctoral students have unlimited high speed
access to all websites.
www.auckland.ac.nz/internet
www.auckland.ac.nz/wireless
CECIL
CECIL is the Universitys web-based Enterprise
Learning Management System. All students
enrolled in courses at the University have access
to CECIL automatically.

Student email You can use CECIL to:

All enrolled students have a University student
email account. It is important to check your
student email regularly as it is the Universitys
official means of communicating with you.
Information about your courses, classes, exams,
library notices and fees are sent to this email
address.
Access information and materials for your
courses.
Check course announcements, marks for
coursework and exam times.
Download learning resources.

Your email address will be Complete online tests.

<your NetID or UPI>@aucklanduni.ac.nz
Participate in online discussion/chat.
www.auckland.ac.nz/email

Printing, photocopying and

scanning
You can add credit to your copy and print
balances at any Information Commons Helpdesk
or by using one of the self-service ePOS stations
located on campus.

You can transfer money between your copy and

print balances.

If you dont have a student ID card yet, take your

passport to IC Helpdesk on Level 2, Kate Edger
Information Commons to add credit.

You can scan at Levels 0, 2, 3 and 4 of Kate

Edger Information Commons.
www.auckland.ac.nz/it-essentials

2015 International Handbook | 9

 Our Campuses

City Campus Campus facilities include a caf, health services

The University has had a presence on what is
now the City Campus for over 100 years. Today,
the City Campus comprises 16 hectares in the
heart of Auckland City. On its western flank lies
historic Albert Park; to the southeast is the
Auckland Domain park. Close to Aucklands
central business district, the City Campus enjoys
easy access to the cultural and commercial
amenities of the countrys largest city. Harbour
views and nearby parks add to the attractiveness
of this inner-city campus.
and the Philson Library.
Newmarket Campus
Located on Khyber Pass Road, the Newmarket
Campus is adjacent to the major business area in
Newmarket. The University plans to expand the
site over the next 50 years, with the faculties of
Engineering and Science occupying the first of the
new facilities.

The City Campus provides a full range of

amenities, including cafs, health services,
libraries, childcare facilities and a recreation
centre.

Epsom Campus
Epsom Campus is the main location for the
Faculty of Education. Located at 74 Epsom
Avenue, the campus offers full amenities,
including parking, a library and leisure facilities.
Tmaki Innovation Campus
It is a short walk from the shops and cafs of Tmaki Innovation Campus, established in 1991,
picturesque Mt Eden Village. occupies a 32hectare site in Glen Innes, with
facilities including a library and health services.
Tmaki houses many of the Universitys
Grafton Campus
interfaculty research centres, plus industry and
The School of Medicine was established in Park community collaborative partnerships.
Road, Grafton in 1968. Now known as Grafton
Campus, it is home to the Faculty of Medical and Information on other specialist campuses can be
Health Sciences (FMHS). Grafton Campus is found at www.auckland.ac.nz/campuses
located opposite Auckland City Hospital, and
houses most departments of FMHS. Grafton

10 | 2015 International Handbook

Worship on campus
Christian Chaplaincy
The Chaplain works within the University
providing pastoral care and support for students,
as well as conducting services of worship and
celebration. The University Chaplain is available
to discuss any matters relating to faith.
Maclaurin Chapel: Reverend Uesifili Unasa
Location: 18 Princes Street, City Campus
Phone: +64 9 3737 599 ext 87732
Email: u.unasa@auckland.ac.nz
Muslim Prayer Room
The Muslim Prayer Room is available for private
and individual use by male and female
worshippers.
Location: Basement of the Chemistry Building
(301), Symonds Street, City Campus.
The Inner and Outer Link bus services provide
transport to the Ponsonby Mosque.
The University of Auckland is committed to
pursuing sustainability via environmental
excellence.
www.auckland.ac.nz/environment
All campuses are smoke-free environments.
The Code of Practice
for the Pastoral Care of
International Students
When students from other countries come to
study in New Zealand, it is important they are
well-informed, safe and properly cared for. New
Zealand educational providers have an important
responsibility for the welfare of international
students.
What is the Code of Practice?
The Code of Practice is a document that provides
a framework for service delivery by educational
providers and their agents to international
students. It sets out the minimum standards of
advice and care expected with respect to
international students. The Code of Practice
applies to pastoral care and provision of
information only and not to academic standards.
www.nzqa.govt.nz/the-code
What is the International Education
Appeal Authority (IEAA)?
The IEAA is an independent body established to
deal with complaints from international students
about pastoral care aspects of advice and
services received from their education provider or
the providers agents. The IEAA enforces the
standards in The Code of Practice.
International Education Appeal Authority
Tribunals Unit
Level 1, 86 Custom House Quay
Private Bag 32001
Panama Street, Wellington
Phone: +64 4 462 6660
Fax: +64 4 462 6686
Email: ieaa@justice.govt.nz
2015 International Handbook | 11
 University support
services
Health and counselling
services
Student Health and Counselling on campus is
here to help you look after your health and
wellbeing. The primary care team is a skilled and
experienced group of doctors and nurses
committed to providing a quality health care
service. They also offer a confidential service
providing a wide range of support staffed by
counsellors and clinical psychologists. We
encourage you to register with Student Health
and Counselling at the beginning of your study.
City Campus
Level 3, Kate Edger Student Commons
Phone: +64 9 923 7681
Open: MondayThursday 8am6pm
Hours: Friday 8am5pm
Student Health and Counselling services are also
available in Epsom, Tamaki and Grafton
Campuses.
After hours
A registered nurse is available after hours by
phone to advise you throughout the night,
weekends, public holidays and at any time the
centre is closed.
www.auckland.ac.nz/healthservices
www.auckland.ac.nz/counsellingservices
For information or help with drug education
and/or problem gambling, visit the following
websites:
www.gamblingproblem.co.nz
www.alcoholdrughelp.org.nz
12 | 2015 International Handbook
Insurance
The University of Auckland is responsible for
ensuring all international students have compliant
health and travel insurance for the duration of your
study. StudentsafeUniversity is our preferred
insurance plan.
You will be automatically covered by the
StudentsafeUniversity policy when you enrol and
the insurance charge is added to your student
account. You must pay this charge when you pay
your tuition fees.
If you have a family, you can apply for a policy to
cover your partner and/or children under 18 years
of age.
Pre-existing medical conditions are not covered by
the StudentsafeUniversity policy.
www.auckland.ac.nz/is-insurance
International Student Insurance Administrator
International Student Information Centre, Room
G23, Old Choral Hall, 7 Symonds Street.
Phone: +64 9 373 7599 ext 88694
Fax: +64 9 373 7655
Email: isinsurance@auckland.ac.nz
For all insurance and claim-related queries, you can
call free from anywhere in the world for emergency
medical and travel assistance or use one of the toll
free numbers:
Within New Zealand: 0800 486 004
UK Toll Free: 0500 893 893
USA Toll Free: 1 800 326 1543
Worldwide reverse charge: +64 9 486 6868
or email claims@studentassist.co.nz
Please note your University of Auckland student ID
number is your insurance policy number.
Student Disability Services
The University offers information, support and a
variety of services for students with disabilities.
Services include advocacy, laboratory assistance,
New Zealand Sign Language interpreters,
mobility assistance, careers advice, specialist
technology, learning disability support,
designated study areas, advice on special
conditions for tests and examinations and
disabled parking (conditions apply). Services
apply to all campuses where reasonably practical.
University Recreation Centre
17 Symonds Street, City Campus
Phone: +64 9 373 7599 ext 84788
Email: universitysport@auckland.ac.nz
Open: MondayThursday, 6am9.30pm
Hours: Friday, 6am8.30pm
SaturdaySunday, 7am6.30pm.
www.universitysport.auckland.ac.nz

Students with disabilities are encouraged to

contact Student Disability Services as early as
possible to discuss suitable support.

Student Disability Services

Room 036, Basement Level, ClockTower,
22 Princes Street, City Campus

Phone: +64 9 373 7599 ext 82936

Email: disabilities@auckland.ac.nz
www.disability.auckland.ac.nz
Recreation Centre
Located at the City Campus, the Recreation
Centre provides a wide range of facilities and
services to students, staff and graduates,
including a sports hall, sports teams and
tournaments, a health and fitness studio, cardio
theatre, group fitness classes, dance programme,
express exercise studio, squash court, bouldering
wall, womens only studio and a stretching and
core training room.
Accommodation
The top priority for the Universitys
Accommodation Service is to make sure you have
somewhere welcoming, comfortable and safe to
live. We offer a wide range of options to suit
various living styles and needs, from our
university-managed Halls of Residence and
self-catered flats and apartments to offering
guidance with finding private accommodation
near the campus.
It may not always be possible to secure your first
choice of residence; however we are confident we
can help you find something to meet your
requirements. Our Accommodation Solutions
team is here to help you with any questions or
concerns you may have.

2015 International Handbook | 13

 University-managed
accommodation
Fully and partially catered Halls of Residence
Self-catered flats and apartments
Privately managed accommodation*
If you are wishing to look for accommodation
outside of the University residences, our
Accommodation Solutions Advisory Service can
assist you with finding suitable rental
accommodation and offer guidance and
assistance with renting in the Auckland rental
market.
Application dates
Applications for 2015 full academic year and
semester one accommodation open online on 1
August 2014, and on 1 April 2015 for semester
two accommodation.
We strongly recommend you apply even before
you have confirmation of your University
admission, so you have the best chance of getting
a place in your preferred residence.
If you will be under 18 years old when you take up
residence, please contact the International Office
as special arrangements apply.
To find out more, or for assistance, contact:
Accommodation Solutions
Kate Edger Student Commons
Level 3, Room 393, City Campus
Phone: +64 9 373 7599 ext 84172
0800 864 467
Fax: +64 9 373 7552
Email: accom@auckland.ac.nz
www.accommodation.ac.nz
Join us on Facebook
www.facebook.com/uoa.accommodation
Residential Tenancies Act
www.dbh.govt.nz/residential-tenancies-act
*We do not inspect or in any way guarantee the quality
or availability of private accommodation.
14 | 2015 International Handbook
Disputes and grievances
The University is committed to maintaining an
open, fair and respectful environment in which all
staff and students can pursue their individual and
shared teaching, learning, research and
administrative activities. In such a large and
complex organisation, with a very diverse body of
students and staff, disputes and disagreements
will sometimes arise.
The University encourages resolution of disputes
initially through informal processes, but there are
also formal procedures if an informal approach is
not appropriate or is unsuccessful.
Student learning and research
grievances
If a problem or dispute arises within a research
supervision situation, this should be addressed as
soon as possible. Suggestions to help with this
can be found at
www.auckland.ac.nz/postgrad-policies
Difficulties in academic matters can often be
resolved informally through such measures as:
raising the matter directly with the other person,
approaching a Course, Stage or Programme
Coordinator or the Head of Department,
approaching the Department Postgraduate
Adviser or Faculty Associate Dean (Postgraduate).
For further information, visit
www.auckland.ac.nz/dispute-resolution
The University statute on Resolution of Student
Academic Complaints and Disputes explains the
procedures to be followed where informal
resolution is not successful or appropriate. For
further information, visit
www.auckland.ac.nz/academic-disputes
The Proctor can also advise about the procedures
available for resolving academic problems or
disputes.
Personal disputes and conflicts
Sometimes conflicts arise between individuals, or
people have difficulties with another persons
behaviour or attitudes. The University encourages
individuals to work together to resolve such
disputes. The Proctor is available to assist with
cases of conflicts between students or problems to
do with student behaviour and can refer students
to independent external mediation services if this
is required. Where disputes or conflicts involve
staff members, the Academic Head or manager of
the staff member may need to be involved.
Harrassment
The University is committed to providing an
environment which is free from harassment,
bullying and discrimination, as explained in the
Prevention of Bullying and Harassment Policy.
Harassment is unwelcome conduct that is
offensive, humiliating or intimidating to any other
person and is either repeated or of such significant
nature that it has a detrimental impact on the
person, their performance or their work and study
environment. Any student who feels they are
being harassed should approach the Proctor, or if
a member of staff is involved, the Academic Head
or manager of the staff member. The Proctor can
provide advice in such matters and support is
available from a variety of support and advocacy
services.
The Proctor
Email: proctor@auckland.ac.nz
www.auckland.ac.nz/proctor
Career Development and
Employment Services
(CDES) has a designated International Career
Development Consultant who is responsible for
providing specialised services tailored to meet
your career development needs. These services
are here to support you so that you can
successfully transition into work and life after you
have completed your studies. Special events such
as careers expos, recruitment events, networking
opportunities, workshops and employer
presentations can help you to connect and engage
with employers and understand the NZ job
market.
CDES online tools, workshops, events, job board
and personalised services can assist you to
identify the opportunities available to you while
providing you with the knowledge, understanding
and skills that can help you to be competitive in
the world of work in NZ.
To find out about all our services visit
www.cdes.auckland.ac.nz
After graduation
Stay in touch with the University of Auckland and
your classmates.
When you graduate from the University of
Auckland you are automatically enrolled as one
of our alumni for life. The word alumni is derived
from the Latin verb alere and literally means
nourished one. Our aim is to develop a vibrant,
global alumni community. We currently have over
169,000 alumni living both in New Zealand and
overseas.
Our international alumni often tell us that one of
the key advantages in the job market is the
international network of friends and contacts they
develop during their time at the University. We
currently have 29 volunteer alumni coordinators
providing contact points and helping us to
organise events for alumni living in various cities
around the world. Their contact details are listed
on the website below under Alumni clubs and
contacts.
Please keep in touch with us by keeping your
contact details up-to-date on the website below.
Not only will you receive regular communications
and invitations to events but you can also view
the latest University news and information about
alumni benets and services.
Alumni Relations Office
University House
19A Princes Street
Phone: +64 9 923 4653
www.alumni.auckland.ac.nz
2015 International Handbook | 15
 University services
Libraries and Learning
Services
While studying at the University of Auckland you
may need to find articles and course readings,
learn how to reference, improve your academic
writing or find a quiet place to study. Libraries
and Learning Services provides the following
resources and services to help you succeed while
at university.
Libraries
From the Libraries and Learning Services website
you can access subject guides, electronic
resources (eg databases, e-journals, e-books), or
ask for help. Subject guides will give you a
starting point to find information for assignments
and to keep up-to-date with current research.
Most electronic resources can be accessed via
the website anywhere, anytime with your NetID
and password.
Visit a library to access quiet study space, print
and multimedia resources, manuscripts and
archives, or to ask for help. Libraries are located
on many of the Universitys campuses. For details
about locations and opening hours visit
www.library.auckland.ac.nz
Student Learning Services
Student Learning Services offers academic
development workshops, advice and online
resources relevant to undergraduate and
postgraduate study. Themes include academic
reading and writing, communicating and
presenting, critical thinking, mathematics and
statistics, research skills, and study skills. For
further information visit
www.library.auckland.ac.nz/student-learning
16 | 2015 International Handbook
English Language Enrichment
English Language Enrichment (ELE) is the
dedicated English language service provided by
Student Learning Services on campus and online.
Visit ELE, speak to the staff, access resources
online or take part in a discussion group to help
develop your academic English. Located on Level
1 of the Kate Edger Information Commons,
opening hours and resources can be found at
www.library.auckland.ac.nz/ele
Information Commons and IC
Helpdesks
Information Commons provide study spaces,
computers, laptops for loan, photocopiers,
printers and scanners. IC Helpdesk staff can help
with student computing resources and services
including NetID and password, student email,
internet access, Cecil, wireless network, copy and
print service (CAPS), Student Services Online and
student file storage. For more information visit
www.auckland.ac.nz/information-commons
Workshops
To become familiar with the essential IT services,
library resources and academic skills you need to
succeed at University, book into Libraries and
Learning Services workshops. These are offered
throughout the semester. Workshops that new
students may find useful include:
Libraries and Learning Services overview
Uni IT essentials
Strategies for succeeding at university
Learning effectively
Note-taking
Find course readings, articles and exams
Find articles: where to start
 Thinking critically
Essay writing
Referencing: the basics
To find out more or to book any of these Libraries
and Learning Services workshops visit
www.library.auckland.ac.nz/booking
DELNA
First-year students, no matter what their
language background, are required to do the
Diagnostic English Language Needs Assessment
(DELNA).
All students do the 30-minute DELNA Screening.
After that some students may be required to do
the DELNA Diagnosis.
If you do the Diagnosis, you will then get advice
about the language enrichment available on
campus. Some faculties require your students to
act on this advice, if their DELNA results show
that you need to.
Accessing this enrichment will help you make the
most of your studies. You are strongly encouraged
to book the Screening during Orientation week to
complete this requirement early.
To book your DELNA Assessment go to:
www.delnatask.com/booking or
www.delna.auckland.ac.nz
Academic integrity
The University of Auckland requires all students
admitted into a programme to complete the
Academic Integrity Course in their first semester.
This is an online course designed to increase
student knowledge of academic integrity,
University rules relating to academic conduct,
and the identification and consequences of
academic misconduct.
The course requires you to work through a series
of modules outlining scenarios that you may
encounter while studying at the University. Within
each scenario, information is provided on
relevant rules, resources and expected behaviour.
At the end of each module you must complete a
test. You have until the end of your first semester
to complete the course.
Further information can be found on the
Universitys academic integrity webpages:
www.auckland.ac.nz/academic-honesty
Examinations
Examinations may be different from those held in
other instituitions you have attended. They start
the week following the end of lectures and end on
the last day of the semester.
2015 Examination dates
Semester One Thu 11Mon 29 Jun
Semester Two Thu 29 OctMon 16 Nov
You must sit at the time scheduled for your
examination.
The examination timetable is published on the
examinations website by mid-semester break. You
will also receive an email with all the information
and regulations regarding examinations. If you
wish to discuss any problems about sitting your
examination at the scheduled time in Auckland,
please look at the website as soon as possible for
instructions. Your examination room will be
available on the website at 5pm the day before
your exam, and in the evening you will also
receive a text message with this information.
Please note that there are penalties regarding
mobile phones and not having a valid ID card at
the exam.
There are procedures in place in case something
has affected your study before the examination,
or your performance on the day of your
examination. If your preparation is affected, you
must see a medical doctor or counsellor at the
time, or, if you are affected on the day of your
exam and possibly are unable to sit, it is vital that
2015 International Handbook | 17
 you see a doctor that day, in order to have this
taken into consideration. This also applies to tests
during the semester. Student Health and
Counselling provides this service. Please be
aware there is no possibility to re-sit an
examination. Read the information available on
the exams website so that you understand the
process of aegrotat or compassionate
consideration.
www.auckland.ac.nz/exams

Auckland University
Students Association
(AUSA)

AUSA is a studentrun organisation that caters to Student Advice Hub

members and the wider University community. It
is free to join. AUSA provides a range of services
including a central lost property area for the
University, a bookshop (UBS), 1400 lockers for
hire, Shadows (student bar), Parentspace,
Womenspace, Radio 95bFM, Thursday Market
Days, Delegates Programme, a wide range of
events, and Craccum, the Universitys student
magazine.
AUSA also offers a welfare service and the AUSA
Advocacy Service, which is dedicated to solving
student issues, and provides support and training
for your student representatives.
AUSA is here to help. Unfortunately, life and
studies sometimes dont run as smoothly as you
hope. The Student Advice Hub is where you can
access AUSAs advocacy, welfare and
representation services when things go wrong.
They offer free and confidential support to all
students, and are independent from the
University. Their staff can help you with:
Academic complaints and study problems
Debt or funding issues
Housing and tenancy queries

AUSA Emplyment issues and much more

AUSA House ,4 Alfred Street
Student Advice Hub
(opposite the General Library),
Old Choral Hall, rooms G08, G09, G15
City Campus.
City Campus (use Alfred Street entrance)
Email: ausa@ausa.org.nz
Phone: +64 9 309 0789 ext 87294
www.ausa.org.nz
Email: cityhub@ausa.org.nz
www.ausa.org.nz

18 | 2015 International Handbook

Security services How do I recognise security officers?
The main function of the Universitys Security University of Auckland security officers are
Service is to provide a safe and secure dressed in black trousers and blue shirts with a
environment for students, staff and visitors. white security logo and a name badge.

Security officers pro-actively patrol the University Contracted security officers are dressed in black
grounds and to respond with security service as trousers, white shirts with a red Simply Security
required. They are trained and qualified to attend logo.
and manage all security incidents and emergency
All security will display a certificate of approval
situations.
and staff identification.
Services include:
Security Services contact details
24/7 Control room operation
Auckland City Campus
Buildings, car parks and property security (Security Control Room)
CCTV monitoring and alarm response 24 Symonds Street
Phone: +64 9 373 7599 ext 85000 or
Key and access control emergency ext 966
Visual crime prevention patrols Free phone: 0800 373 7550
Email: city.security@auckland.ac.nz
Escort assistance
General Library
Crowd control
5 Alfred Street (Main lobby)
Emergency crisis management
Owen G Glenn Building
Event security 12 Grafton Road (Reception Desk level 1)
Custodial services
Tmaki Innovation Campus
First aid assistance Property Services Building
Adjacent to Gate 2A
Lost property
261 Morrin Road
Phone: +64 9 373 7599 ext 85225

Grafton Campus
Boyle Building
5 Park Road (Main Lobby)
Phone: +64 9 373 7599 ext 86081

Epsom Campus
Block E Building
74 Epsom Avenue
Phone: +64 9 373 7599 ext 44835

For more information, please visit

www.auckland.ac.nz/unisecurity

Dial 111 for Police, Ambulance and Fire

Emergency Services

2015 International Handbook | 19

 Student Life
Settling in to life in Average daily temperature (high/low)
Auckland Temp Temp Rain days/
Auckland is a great place to live and study with (C) (F) month
the pulse of an urban lifestyle alongside the
tranquil settings of parks and beaches. With a Spring 18/11 65/52 12
population of approximately 1.4 million people, Summer 24/12 75/54 8
Auckland has a bustling centre with many
activities and events, from international concerts Autumn 20/13 68/55 11
and sporting events to cultural festivals and Winter 15/9 59/48 15
celebrations. Set beside Aucklands beautiful
harbour, there are dozens of beaches to enjoy The weather in Auckland is somewhat
within minutes of the city or you can venture unpredictable, therefore it is important to be
further afield to explore the islands of the Hauraki prepared.
Gulf or the wild west coast surf beaches. Whether
you are looking for extreme adventure or a quiet Proof of age HANZ 18+ card
morning coffee and a browse in the local markets, The Hospitality Association of New Zealand
theres always something to do in Auckland. (HANZ) 18+ card is useful in any situation where
you need to prove your age, such as when buying
For information on living in Auckland,
alcohol. You should obtain one if you do not have
visit www.auckland.ac.nz/is-living-nz
a New Zealand drivers licence and do not wish
to carry your passport with you.
Time difference
New Zealand is one of the first places in the world The HANZ 18+ card costs $20. You will need to
to see the new day, 12 hours ahead of GMT provide a recent photo of yourself along with your
(Greenwich Mean Time). passport. You can apply for a card at most New
Zealand Post Shops.

Drinking water For information visit www.hanz18plus.org.nz

New Zealand cities and towns have excellent
water supplies and in all cases tap water is fresh
and safe to drink. Water from rivers and lakes
should be boiled, chemically treated or filtered
before drinking to avoid stomach upsets.
Climate
The north of New Zealand is subtropical, while the
south is more temperate. The warmest months are
January to March and the coldest are July to
September.
In summer, the average maximum temperature
ranges between 20-30C and in winter between
10-15C.
Banking
New Zealand has a very modern banking system
and almost everybody has a bank account. It is
the safest, most convenient way to manage your
money. Having a bank account will make
day-to-day life in New Zealand much easier.
There are a number of banks to choose from
including ASB, Bank of New Zealand (BNZ), ANZ,
Kiwibank, Westpac and TSB bank.
ANZ and ASB each have a branch at the City
Campus.

20 | 2015 International Handbook

The cost of living in Auckland
Below is a list of some of the costs you can expect to pay on a weekly basis, per person,
per week, living in rented accommodation in Auckland. Please note that these costs are
approximate, and are as at 1 July 2014. All prices are quoted in $NZ.

The necessities per week Basic grocery costs NZ$

in NZ$
Milk (1 litre) 2.35
Accommodation 200250
Butter (500gm) 5.99
(per bedroom including
remainder of the house/flat/ Cheese (500gm) 7.99
apartment shared between Eggs (1/2 doz free range) 3.25
flatmates) Toilet paper (12 pack) 3.89
(For private studio, rent would start
Soap (1 bar) 1.39
at $350 per week)
Teabags (100 pack) 3.99
Power (and maybe gas) 20
Based on a 1/3rd share of a three Bread (grain toast) 1.48
bedroom apartment, with an Sugar (500gm) 1.91
average monthly power account of Laundry powder (1kg) 3.50
$260. Note this is averaged on
Dishwashing powder (1kg) 7.19
higher use in winter, lower in
summer Instant coffee (90gms) 2.59
Phone and internet 6 Coke (1.5 litre) 3.39
Based on a 1/3rd share of a three Bottled water (750ml) 1.49
bedroom apartment, with phone Energy drink (250ml) 2.39
rental (not incl: toll calls) and
internet access (30GB) Peanut butter (500gm) 5.49

Mobile Phone 5 Marmite (250gm) 4.29

Calls, text and data Cereal (750gm) 5.99
Insurance 5 Bottle wine (750ml) 918
Based on insuring household items Beer (12 pack) 20
Food 100 Note: Look out for items on special, and buying in bulk
Food, drink, cleaning items-shared will help reduce weekly grocery costs.
or bought separately in a three
bedroom flat Eating out costs NZ$
Total 336386 Takeaway coffee (flat white, latte) 4

The non-essentials per week Big Mac 5.50

in NZ$ Pizza (large) 515
Transport 30 Glass of wine (bar or restaurant) >8
Based on tertiary student bus or Bottle beer (bar or restaurant) >6
train concession fairs for a three
Chinese takeaway 12
stage (approximately 12km) return
journey, five days per week Meat pie 3.50
Entertainment 50
(one night out per week)

2015 International Handbook | 21

 Other expenses to be one-off
considered cost in
NZ$
Medical visit 4585
Dental visit 150500
Haircut 3055
Movies (student discount) 1115
Gym Membership at University 299
Recreation Centre (per year)
Remember to also take into acount the cost of
buying text books, clothing, medicine, beauty
products and going on holidays.
Use www.xe.com to convert these costs to your
own currency.
Driving in New Zealand
You must have a legal driver licence to drive in
New Zealand. For the first 12 months you are in
New Zealand, you may use an overseas driver
licence or an international driving permit. The 12
months begin from the time you arrive in New
Zealand. If your overseas driver licence or permit
isnt in English you must also provide an accurate
English translation. After you have been here for
longer than 12 months, you must convert your
license to a New Zealand licence.
For more information visit www.nzta.govt.nz/
licence/residents-visitors
Ensure you carry your driver licence with you at
all times. Any person caught not carrying their
driver licence with them when they drive will be
fined $55. Anyone who drives without a licence at
all will be fined $400.
Always buckle up! In New Zealand, the driver
and all passengers in the car must wear safety
belts. If the passengers are under 15 years old,
and are not wearing safety belts, the driver is
fined.
Do not drink and drive: Get a friend to take you
home or catch a taxi if you have been drinking.
You can be fined up to $4,500 and possibly
22 | 2015 International Handbook
imprisoned if you are caught drinking and driving.
Never ride in a car with a drunk driver.
Speed kills: Excessive speed is one of the biggest
killers in New Zealand, especially on rural roads.
Keep to the speed limits and drive carefully. If
someone is injured in an accident, call 111 for
emergency services (ambulance, fire or police).
Remember to always keep left: In New
Zealand, we drive on the left-hand side of the
road. If you are having trouble remembering, write
keep left on a sticker and put it on your steering
wheel.
For more road safety information visit:
www.nzta.govt.nz
(where you can find the New Zealand Road
Code)
www.drivingtests.co.nz/roadcode/tourist
(tourist driving theory quiz)
www.police.govt.nz
Buying a car: There are plenty of authorised car
dealers in Auckland who can sell you a used or
new vehicle. Newspapers often advertise cars for
sale, or you can look online on TradeMe at
www.trademe.co.nz
If you do decide to buy a used vehicle, make sure
you know what vehicle checks you should be
doing, and what documents youll need. For more
information go to:
www.auckland.ac.nz/is-buycar
Get insurance: It is strongly recommended that
you buy insurance for your car. There are a
number of insurance companies who provide this
service.
Personal safety
Essential safety advice
New Zealand is generally regarded as a very safe
place. However as in all big cities, it is sensible to
take precautions to protect your personal safety:
Do not walk home alone late at night; take a
taxi. If you are walking, go in a group and keep
to well-lit streets.
Be alert and aware of your surroundings at all
times. Do not listen to loud music or walk while
sending text messages or talking on your mobile
phone.
Do not carry large amounts of cash. If you must
carry valuables, keep them hidden from view.
Protect your mobile phone. Register your phone
with your network provider and if it is stolen ask
them to bar the SIM card immediately.
Take care when using cash machines late at
night. Do not walk away from the machine with
your cash in full view.
Never keep your PIN number with your cash
card.
Keep your home secure by locking all windows
and doors. Leave some lights on while you are
out.
Take out property insurance so that you can
replace your property in case of theft.
Back up work on your computer regularly and
keep disks separate so that you dont lose vital
work if your computer is stolen.
If your credit or cash cards are stolen inform
the card provider immediately. Do not wait until
you get home.
For pedestrian and bicycle safety visit the
following website:
www.at.govt.nz/cycling-walking
What to do in an emergency
In an emergency (eg fire, crime, accident, medical
emergency) telephone the free emergency
services number 111 from your mobile or
landline. The emergency operator will ask
whether you want an ambulance, police or fire
brigade.
Only use the 111 number when a crime is
actually being committed or if life is at risk. For
non-emergency calls to the police (for example,
when a burglary has already taken place and the
burglars are no longer on the scene), call
Auckland City District Headquarters on
+64 9 302 6400. You can also go to the city
station located on the corner of Cook and Vincent
Streets or phone your local police station.
If the emergency is not urgent enough to call 111,
and takes place on the University campus you
can telephone University Security (see pg. 19).
For traffic information and incidents that are not
emergencies, dial *555. People with impaired
hearing can dial 0800 16 16 16 (text phone only)
or fax 0800 16 16 10.
For important New Zealand laws, visit the
following website:
www.legislation.govt.nz
2015 International Handbook | 23
24 | 2015 International Handbook
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2015 International Handbook | 25

 Travelling around
New Zealand

Bay of Islands
and Northland

Auckland The Coromandel

Hamilton Waikato Bay of Plenty

Rotorua East
Coast
Lake Taupo
Taranaki
Hawkes Bay
Whanganui

Wellington
Nelson

West Coast
Marlborough

Christchurch
Canterbury

Wanaka
Queenstown Central Otago

Fiordland Dunedin
Southland

Stewart Island

26 | 2015 International Handbook

For information on tour companies in
New Zealand, please see the following:
Base Travel
The crew at Base Travel are New Zealand,
Australia and Fiji adventrure experts and work
with the International Office Student Support
Team. They organise some of the best trips and
activities for you around New Zealand at student
prices, eg, surfing, skiing, bungy jumping, rugby
games and more.
Regular updates are available through the
iNewsletter.
For bookings or more information on Base Travel
trips, please contact them. Spaces are limited, so
get in quick.
Base Travel
Level 3, 229 Queen Street
Phone: 0800 22 73 69 or +64 9 358 4874
Email: base.auckland@basetravel.com
www.basetravel.co.nz
Kiwi Experience
www.kiwiexperience.com
Stray Travel
www.straytravel.com
For information on travelling around New
Zealand, please see the following:
www.newzealand.com/int
www.tourism.net.nz
Transport in Auckland
There are many ways to get around Auckland,
from walking and cycling, to ferries, buses, trains,
taxis and cars.
Ferries
You can visit the following areas from the
Downtown Auckland Ferry Building: Devonport,
Birkenhead/Northcote Point, Bayswater, Stanley
Bay, Halfmoon Bay, Waiheke Island.
For fares and timetable information, visit
www.fullers.co.nz
Trains and buses
To get around the central city easily, there is a
red City Link bus which is free with a HOP card
(without HOP card, $0.50 per adult).
If you want to get to some of the citys central
suburbs like Parnell, Newmarket and Ponsonby
then you might want to take the green Inner Link
bus. This bus travels in a loop around the central
city and costs a maximum of $1.90.
The orange Outer Link bus travels past the
University and around the inner suburbs of
Auckland City (eg, Epsom, Mt Eden, St Lukes).
The Inner and Outer Link bus service runs on
such a frequent basis that timetables are not
required.
If you live elsewhere in the city, you can catch
either a bus or train to your destination.
The AT Public Transport journey planner makes it
very easy for you to get to your destination on
time.
Full-time tertiary students are eligible to receive
up to 40% discount on travel when you use an AT
HOP card. You will need an AT sticker which you
can collect from the International Student
Information Centre.
www.at.govt.nz/bus-train-ferry
Cars
Carparks within the Central Business District
(CBD) are fairly expensive, costing from $10-$20
per day. Parking is available beneath the Owen G
Glenn building, 12 Grafton Road. If you enter the
parking building before 10am and leave before
6pm, you will be eligible for the early bird rate of
$12 per day.
2015 International Handbook | 27
 Working in New Zealand
Visit www.auckland.ac.nz/careers for information
on:
Career planning
What New Zealand employers look for in
employees
How to find employment and prepare for a job
interview
To work, you must have a current student visa in
your passport which allows work rights. If you do
not have this visa, you will need to apply for one
at Immigration New Zealand.
Inland Revenue Department (IRD)
If you are permitted to work while in New
Zealand, you will need to apply for an IRD
number. For further information, visit
www.ird.govt.nz
Student Job Search
Student Job Search (SJS) is a non-profit
organisation that assists students in obtaining
part-time employment while studying, and
full-time work during the summer vacation.
www.sjs.co.nz
Volunteer Hub
Volunteer Hub gives you the opportunity to
volunteer for a wide variety of organisations and
community projects, as well as for various
initiatives on campus.
www.auckland.ac.nz/volunteer
For more information about working while
studying, visit
www.auckland.ac.nz/working
Your rights
New Zealand is a modern democratic country in
which human rights are protected. It is illegal to
discriminate on grounds such as gender, race,
religion or ethnicity. Complaints about
28 | 2015 International Handbook
discrimination should be made to the Human
Rights Commission.
Newcomers to New Zealand have the same
rights and obligations under New Zealand law as
any other person living here. It is against the law
for anyone to steal or damage your property and
it is against the law for anyone to deliberately
attempt to injure you or anyone in your family.
Consumer rights
New Zealand has laws to protect you from
misleading advertising, faulty goods, poor
workmanship, unfair trading and other problems
you might meet as a consumer. Help is available
from the Citizens Advice Bureau. Always keep
receipts, quotations and estimates, copies of
agreements and other such documents, since
these can help if a dispute arises.
Citizens Advice Bureau (CAB)
The CAB provides free information, advice,
support and advocacy. The service deals with
issues such as immigration, tenancy, flatting,
health, social welfare, pathways to employment,
employment relations, legal disputes, rights of
individuals, family issues, ethnic communities,
local and central government, and also provides
general information.
Citizens Advice Bureau
305, Queen Street, Auckland, 1010.
Phone: 0800 367 222 (0800 FOR CAB)
www.cab.org.nz
CAB Language Link
CAB Language Link is a specialised multi-lingual
service providing interpretation in 26 different
languages. You can contact CAB Language Link
by telephone or email, or visit them for a
face-to-face meeting.
Location: 521D Mt Albert Road, Three Kings,
Auckland.
Phone: +64 9 624 2550 or 0800 78 88
Email: language@cab.org.nz
www.cab.org.nz/acabnearyou/languagelink
Contacts and campus maps
Faculty advisers
and contacts
Faculties provide academic advice and
general support to all students. Specialist
academic and student advisers are
available for international students in
some faculties.
Faculty of Arts
www.arts.auckland.ac.nz
Arts Student Centre
Room 416418, Building 201,
10 Symonds Street
Phone: 0800 61 62 63
Email: asc@auckland.ac.nz
Caitlin Von Hoffen
Student Support Adviser International
Phone: +64 373 7599 ext 82795
Email: c.vanhoffen@auckland.ac.nz
Business School
www.business.auckland.ac.nz
Business Student Centre
Level 1, Owen G Glenn Building
Undergraduate enquiries
Phone: +64 9 373 7599 ext 87186
Email: comenquiry@auckland.ac.nz
Postgraduate enquiries
Phone: +64 9 373 7599 ext 85022
Email: postgrad-com@auckland.ac.nz
Graduate School of Management enquiries
Phone: +64 9 923 4503
Email: gsm@auckland.ac.nz
Lynnette Huch
Student Centre Manager
Phone: +64 9 373 7599 ext 85670
Email: l.huch@auckland.ac.nz
National Institute of Creative Arts
and Industries
www.creative.auckland.ac.nz
NICAI Student Centre
Level 2, Building 421, 26 Symonds St
Phone: +64 9 373 7067
Email: info-creative@auckland.ac.nz
Phil Callaghan
Student Academic Services and Engagement
Manager
Phone: +64 9 923 9916
Email: p.callaghan@auckland.ac.nz
Tamara Rickett
Student Support and Experience Adviser
Phone: +64 9 923 2156
Email: t.rickett@auckland.ac.nz
If youre a new student to NICAI and would like
to be paired up with a current NICAI student,
please contact Tamara Rickett.
Find us on Facebook: International students at
NICAI
Faculty of Education
www.education.auckland.ac.nz
Education Student Centre
Main Reception, A Block, Gate 3,
74 Epsom Avenue
Phone: +64 9 623 8899 ext 48203
Email: education@auckland.ac.nz
Maxine Ma
International Office Manager
Phone: +64 9 623 8899 ext 48211
Email: maxine.ma@auckland.ac.nz
Postgraduate enquiries (international)
Email: education@auckland.ac.nz
2015 International Handbook | 29
 Faculty of Engineering Faculty of Science
www.engineering.auckland.ac.nz www.science.auckland.ac.nz

Engineering Student Centre Science Student Centre

Level 4, Building 402, 20 Symonds Street Room G016, Building 303, 38 Princes Street
Phone: +64 9 373 7599 ext 88120 Phone: +64 9 373 7599 ext 87020
Email: foe-enquiries@auckland.ac.nz Email: scifac@auckland.ac.nz

Postgraduate enquires Tanya Carter

Phone: +64 9 3737599 ext.86726
Email: foe-postgrad-admin@auckland.ac.nz
Faculty of Law
www.law.auckland.ac.nz
Student Support AdviserInternational
Phone: +64 9 373 7599 ext 87020
Email: scifac@auckland.ac.nz
Contact Tanya if you need help or advice related
to your programme/course, or something
affecting your ability to study.

Law Student Centre Hana Matau

Level 2, Building 810, 1-11 Short Street
Undergraduate enquiries
Phone: +64 9 373 7599 ext 87939
Email: undergradlaw@auckland.ac.nz
Postgraduate enquiries
Phone: +64 9 373 7599 ext 82123
Email: postgradlaw@auckland.ac.nz
Contact for academic matters:
David Grinlinton
Associate Professor of Law/Associate Dean
(International)
Phone: +64 9 373 7599 ext 87230
Email: d.grinlinton@auckland.ac.nz
Student Services Manager
Phone: +64 9 373 7599 ext 87020
Email: scifac@auckland.ac.nz
School of Graduate Studies
www.auckland.ac.nz/school-of-graduate-
studies
East Wing, The ClockTower, Building
119, 22 Princes Street
Phone: +64 9 373 7599 ext 86899
Email: postgradinfo@auckland.ac.nz

Faculty of Medical and Health Sciences

www.fmhs.auckland.ac.nz

Medical and Health Sciences Student Centre

Ground floor, Building 503, 85 Park Road,
Grafton Campus

Undergraduate enquiries
Phone: +64 9 373 7599 ext 86744
Email: fmhs@auckland.ac.nz

Postgraduate enquiries
Phone: +64 9 373 7599 ext 82760
Email: pghealth@auckland.ac.nz

30 | 2015 International Handbook

Campus maps

RD IL

RD
CEC
to City

AMA
Camp 78 EPSO
us M 6E sector

MA R
Gate 1 AVEN
U E
KT 76 74 EPSO
M
Gate 2 Gate 3 60
54
TS CP
52 AVEN
Gate 4 U E
D P P P 54 Epsom 4 Gate 5
Te Puna Khungahunga House
P
Te Piringa W
Private
Property
D2 Y
Ttahi Tonu
P
B Tennis Private
Courts Property U T
POR D1 C
ONU
I ST
P P V
S
L
E R
A
9
109 Ranfurly House
J
109
K N RANF
URLY
Gate 6 RD W
A Annex F H
Pool Gate 7

P
P
MT M
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UNISAFE AUCKLAND NORMAL SL KOHIA TERRACE
Security Control Room
INTERMEDIATE SCHOOL
Phone 3737-599 P
ext 85000
Gate 8

28
KOHIA
TERR
ACE

Gate 9 north
2
ST ANDREWS RD

W E
S
6E sector
0 SCALE 200m
Directory
Geo-graphics Unit, School of Environment
109 Ranfurly House 9 Marae, Tutahi Tonu D2 The University of Auckland, February 2012
54 Epsom House 4 Marketing A
Academic Operations A Music B
Academic Success Centre N Music Auditorium B
Administration A Office of the Dean A
Caf K Owen Gilmore Theatre N
CEDD R Pasifika Success (PS) N
Computer Rooms N Postgraduate Studies A
Counselling Services R Practicum Team N
Security
Counselling, Human Services & Social Work, School of N Property Services E Information Desk
Critical Studies in Education, School of N Reading Recovery N
Curriculum & Pedagogy, School of A, B, N Reception (Main) A Bus Stop, city service
Disability Support Office K Security / Unisafe E
Drama Centre K Speech / Language Therapist N Gate 6 Campus Entrance
Duncan McGhie Lecture Theatre J Starpath N
Early Childhood Education (ECE) Centres D, O Students Association K
Educational Leadership, Centre for N Student Centre A Access Parking
Finance A Student Learning N
Gym & Dance Rooms G, M Sylvia Ashton-Warner Library L P Staff Parking
Health Centre R Te Korowai Atawhai E
Human Resources A Te Puna Kohungahunga D P Student Parking
Information Commons L Te Puna Wananga D, D1, D2
Information Technology Services R Teach First NZ N
P Visitor Parking
International Languages Exchanges & Pathways E Team Solutions C, E, TS
International Office B Technology T Vehicles parked without
Kohia Education Centre KT Triple P Research Group H authorisation will be towed
Learning, Development & Professional Practice, Tutahi Tonu Marae D2
School of A, H, N Unisafe / Security E
Lecture Theatres F, J, N UniServices E
Library, Sylvia Ashton-Warner L Woolf Fisher Research Centre N
Maintenance MT
GU0982

2015 International Handbook | 31

 Ophthalmology Clinic 505
Optometry & Vision Science 503
Paediatrics: Child & Youth Health 599
Park Road Student Flats 520, 523
Pharmacology & Clinical Pharmacology 505
Pharmacy 505
Physiology 505
Psychological Medicine 599
Student Centre 505***
Directory
Study Area 505
Administration 505 Surgery 599

AD
AMRF Medical Sciences Learning Centre 502 The Royal Apartments 526

RO
Anaesthesiology 599 Unisafe / Security 505
Anatomy with Radiology 505 University Health Services 505

N
Auckland Cancer Society Research Centre 504 Well Child Clinic - Psychological Medicine 534
TO
Auckland Clinical School 599 AF
AUMSA 501 * Building 505 from September 2012 GR
** Building 501 from May 2012
Biomedical Engineering Services 501 *** Building 503 from May 2012
Biomedical Imaging Research Unit 503

WS
Brain Research, Centre for 501-503

ME
Caf 503 Lecture Theatres

N
Cancer Trials New Zealand 505 16

TO
AMRF Auditorium, 505.007 505 north

AF
Childcare Centre 518, 522

GR
Robb 501
Counselling Service 505
Eye Clinic 505
Faculty Services 505
Grafton Hall of Residence 626, 628-629 16 W E
Huia Residence 630 S
Infant & Toddler Centre 522
Information Commons 505

s
mpu
Information Technology Services, ITS 505

a
IT Support 505

ity C
0 SCALE 100 m
Learning Technology Unit 534

AD
to C
Liggins Institute 529* Geo-graphics Unit, School of Environment

RO
MAPAS Student Centre 532
The University of Auckland, February 2012
Medical & Health Sciences Education, Centre for 534
Medical Programme Directorate (MPD) 532**
Medical Sciences 505 KA

ON
RI ET
Medicine 599 ST RE

AFT
Molecular Medicine & Pathology 503-505
National Research Centre for Growth and P
GR
37
Development 529 534
P
Neuroscience Laboratories 502-503 38
1

Nursing 505
-9

532
89

Nutrition 504
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th

NZ National Eye Bank 504

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Obstetrics & Gynaecology 599

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12
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RO

Huia AUCKLAND CITY HOSPITAL

Residence
16
0

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11

Laboratory
630 and
Mortuary
16

PA R 599
K
41
N

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ROA
Park Road Flats D
AF

526
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P
23 85
523
520 518
70

P
23A 502
629
28

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600
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628
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500 P
505
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Security Control Room

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ext 85000 BOY

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GU0982

32 | 2015 International Handbook

 north

HOW
to City
Campu
s

NUE
ARD

THEW AVE
HUN
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Gate 6 W E
S
MERTO
N

FELTON MA
75
71

Gate 5
85 ROAD
Gate 4
756 760
Field No. 1 757
P
Field No. 2 82 to Glen Innes and
MERTO Railway Station
N
ROAD
755 Field No. 3
751
Field No. 4
P
750 Pond
P P
P Gate 1
758 750A
P
P
West Campus Colin Maiden Park
Field No. 5
P P
Field No. 10 Field No. 7 730

731 P

AD
Field No. 6 Staff

RO
Service
710.1 721 732
Field No. 9

733
710.2 722
Gate 2a
700
RIN 710.3 sector
Field No. 8
Gate 3
M OR .7
P
723 734
Gate 2
.1
231 .2
701 .5 Student
Landcare .3 .4
Service P
702 Research 701.6
P
UNISAFE P
Security Control Room
East Campus
Phone 3737-599
ext 85000 to Panmure and P
Mt Wellington P
714

P P

Ray Meyer
Research Centre
PEACOCK

0 SCALE 200m 740

PLACE

Geo-graphics Unit, School of Environment

The University of Auckland, February 2012
AS
M
O
TH

Directory
Advanced Composite Materials, CACM, Centre for 740 Materials Accelerator 723
Aphasia Association of New Zealand 731 Ministry of Agriculture & Forestry - Biosecurity 702
Auckland Gait Analysis & Biomedical Laboratory 750A National Institute for Health Innovation 730
Auckland Radiology Group 757 New Zealand Academy of Sport North 750A Security
Auckland University Cricket Club 750 New Zealand Guidelines Group 730 Information Desk
Auckland University Rugby Football Club 758 Pacific Health 730
Audiology 730 Paediatrics: Child & Youth Health 730 Access Parking
Bindery / Off-Campus Storage 760 Parent Space 701.6
Biodiversity & Biosecurity, Centre for 733 Plastics Centre of Excellence 740 Bus Stop, city service
Biological Sciences 733 Population Health, School of 730 City-Tamaki Bus Stop
Caf Aurora 730 Asian Health Research & Evaluation, CAHRE, Gate 6 Campus Entrance
Caf Europa 733 Centre for 730
Caf Zestys 701.6 Gambling Studies, Centre for 730 P Staff Parking
Campus Information 730 Health Services Research & Policy, CHSRP, Centre for 730 P Student Parking
Careers Services 730 Property Services 701.1
P Visitor Parking
Chaplaincy 730 Property Services Grounds Depot 755
Chemistry 733 Psychology 721
Clinical Trials Research Unit 730 Ray Meyer Research Centre 740
Colin Maiden Park Clubrooms 750 Security / Unisafe 701.1
Computer Science 723 Simulation Centre for Patient Safety 721
Counselling Services 730 Social & Community Health 730
Counsellor Education 731 Speech Science 721
Disability Services 730 Sport & Exercise Science, Department of 731, 750A
Early Childhood Education Centre 756 Student Computer Laboratories 723, 730 Unisports Sports Medicine 750A
Epidemiology & Biostatistics 730 Student Learning 730 Unisports Training Centre 751
Formula SAE Team 714 Tamaki Innovation Campus Management 723 University Health Services 730
General Practice & Primary Health Care 730 Tamaki Students Association 701.6 University of Auckland Clinics
Goodfellow Unit 730 Te Kupenga Hauora Maori (Maori Health) 730 Audiology Clinic 730
Growing Up in New Zealand 730 Tumuaki Office 730 Brain Recovery Clinic 730
HaloIPT 734 Unisafe / Security 701.1 Cardiac Rehabilitation Clinic 751
Health Systems 730 UniSat (Satellite Receiving Station) 701.3 Exercise Rehabilitation Clinic 751
Information Commons 730 UniServices Health & Performance Clinic 750A, 751
IUCN Invasive Species Specialist Group 733 IMAC (Immunisation Advisory Centre) 734 Optometry Clinic 730
Just Kidz Childcare 756 NZ Family Violence Clearing House 734 Psychology Clinic 731
Landcare Research NZ Ltd 702 The Werry Centre for Child & Adolescent Mental Speech Language Therapy Clinic 730
Learning Environment Support Unit, LESU (LTMU) 701.4 Health 734 Wind Tunnel, 3 Hannigan Dr (outside map coverage) 761
Lecture Theatres 721-722, 731-733 Whakawhetu National SIDS Prevention for Maori 734 Wine Science 740
Library 730 Youth12 734 Yacht Research Unit, 3 Hannigan Dr (outside map coverage) 761
GU0982

2015 International Handbook | 33

 Kenneth Myers Centre 820 Tertiary Foundation Certificate
Kenneth Myers PL
Key, Access & Parking Control, 24 Symonds St 409 Programme 206 ILY
820 Centre EM
P

EMIL
BE
Language Laboratories 201 Television 804 29

A
Law, School of 801-803, 810 Theology, School of 206 74 L A N D S TR
T

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CH
EET
Learning & Research in Higher Education, Thomas Building 110 SH OR
CITY
RO
EDE
Centre for (CLeaR) 804 Timetable Services Office (TSO) 105 NC
AD

RES E T
Learning Environment Support Unit (LESU) 260 Translation Studies, Centre for 206 RE
Directory Legal Research Foundation 801 Transport 409 ST P
RT P 4A

EET
Library, General 109 Tuition Fees 105 O 1
H 1 4

AN
S

T
Academic Services 105 1-

ZA
Lippincott Cottage 118 Unisafe / Security 409

STR
810
C

E S
Accommodation Solutions 315

E
Lodge, Old Government House 123 UniServices 439

34 | 2015 International Handbook

Accounting & Finance, Dept of 260

KSID
DE
AV

Maclaurin Chapel & Chaplains 107 University Bookshop 315

N
E

ES
Acoustics Research & Testing Service 422
N

BAN
Maidment Theatre, Musgrove Studio 313 University Careers Services 105
Advancement Office 135
UE

INC
Maintenance Workshops 201 University Hall 440

9
Alfred Nathan House 103

PR
Management & International Business, Dept of 260 University Hall Apartments 436
Alumni Relations 135
Maori Material Culture Workshop 226 University Health Services 315 KITCH 15
Anthropology, Dept of 201 ENER 801
Maori Studies, Dept of 226, 253 University House 135 ST
APEC Study Centre 260
Marae 251-253 University of Auckland Foundation 135 802
Applications & Admissions 105 17
Marketing 804 University of Auckland Society 135 800
Applied Language Studies & Linguistics, Dept of 206 CR
Marketing, Dept of 260 Vice-Chancellors Office 103 NUE Law P
Architecture & Planning, School of 421 AVE 2 803
Newman
ES

Mathematics, Dept of 303 Womens Studies 201 EN

W
Art History, Dept of 207 Hall

16
Maurice Wilkins Centre for Molecular BOW 123 P

AT
Arts 1 Building 206 135 805 18
CEN

Lodge

ER
Biodiscovery 110
T

Arts 2 Building 207

19A
LO
Mechanical Engineering, Dept of 401 University 804

E
Asian Studies, School of 207

18
16
Mediators Office 804 House

LAN
Auckland Bioengineering Institute 439 107 Fisher EET
18

N
Musgrove Studio Theatre 313 Building STR
Auckland UniServices Ltd 439 Maclaurin T

WE
Music, School of 250, 804, 820 George Fraser Chapel MEN
Auckland University Press 810 Gallery LIA

BO
UniLodge
Q

Muslim Prayer Room 301 PAR

U

Auckland University Students Association, 132

Newman Hall 805
AD

AUSA 322

25
New Start 810
RA

Security
Biological Sciences, School of 106, 110, 118 100 sector
N
T

New Zealand Art Research & Discovery,

E

Biology Building 106 Information Desk

U

Centre for 421

E N

Business School 260 Access Parking 122

New Zealand Asia Institute 260 Old
AV

EET
Business Law, Research Centre for 801 Bus Stop, city service
New Zealand Leadership Institute 260 Government
121
C

Business School Computer Laboratories 260 102 House

STR
Nga Pae o te Maramatanga (National Institute of City-Tamaki Bus Stop
ZA

Cafeterias, cafes 201, 260, 312, 315, 401, 801 120

Research Excellence for Maori Development & P
AN

Call Centre 620 18 Staff Parking, area no

Advancement) 253
Campus Life 315 Underpass The ClockTower
Old Choral Hall 104
Campus Recreation 314 International Student Information Centre 104 Co 124
P Visitor Parking mm
Careers Services 105 105

22
Old Government House 102
AL

erc
Cashiers 105 e 125
.

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TE

ORorke Hall 614

dg
N

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Catholic Tertiary Centre 805 Owen G Glenn Building 260 114 110
as

118
m

11
Chemical & Materials Engineering, Dept of 401 P 3
ET

Pacific Studies, Centre for 273 24

9 113 3
Th
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Chemical Sciences, School of 301 Pharmacy 315

B

26
ST 3

103 241
m

Childcare Centre 241, 255, 410 Philosophy, Dept of 207

Ela
6

Civil & Environmental Engineering, Dept of 401 Alfred Nathan 24

Photographers 804 House 0
P 106B Music
Classics and Ancient History, Dept of 240, 246 26
Physics, Dept of 303 24
RO

Staff
1

iol 6
10

og
Commercial Law, Dept of 260 Planning & Quality Office 103 109 y Service
AD

ES

250
3

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3a

Communications 804 Political Studies, Dept of 212, 215-216, 220, 408 General 214
P
5

Library
T

Comparative Literature, Centre for 206 Polymers & Coatings Science Programme 301 1V
3

5
EE

PRIN
2

Computer Science, Dept of 303 Portables Plus 315

ALF Marae
R

104
22
7

21

RED
1

ALBERT
ST

Conference Centre 423 Post Office Agency 315 8 5 Old Choral 200 1 252
1 5 12

Ma Student
9

2 4

id Service 25
16

Confucius Institute 260 Property, Dept of 260 PARK Hall 201

4 P
11

16

31 ment
3 311 15B
2 16

Continuing Education 810 Property Services 201, 409, 620 2 Human

7
18
6

STR
Sciences P 255
18

20

Counselling 315 Psychology, Dept of 201 EET 253

D

15A
322
23

Creative Arts & Industries, National Institute of 113, Recreation Centre 314 Arts 1 22
34

P 5
YA

250, 421-423, 431-433, 804, 820 Research Office 620 16

on
Y N 15
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Custodial Services 409 Retail Facilities 311, 315 274

S

36
26

315 226
25
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312 207
ns

Scholarships & Financial Support 105

20
5

Dance Studies 421, 820

1
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Arts 2
38
27

P 273
31

School of Graduate Studies 119

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DELNA 206
36
ND

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11

Schools Partnership Office 119

1

Development Studies, Centre for 201 Fale Pasifika Complex

Inf Kate
O
8

219
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Disability Services 105 Science Centre 301, 303

300
W
SY

Drama Studio 206 Shared Services 620 303

0

EL

314
22

Economics, Dept of 260 Short Courses 260 Science

10

LE

Education (Liberal Arts Programme) 201 Sociology, Dept of 201 Centre Recreation 402 260
S
5

Centre P
20

Spanish, Dept of 206 5

Owen G Glenn Building
LE

Elam School of Fine Arts 113, 431-433

17

Electrical & Computer Engineering, Dept of 301, 303 Staff Common Room 102
GRAF

S
 E
Education (Liberal Arts Programme) 201 Sociology, Dept of 201 Centre Recreation 402 260

5
Centre P

20

SL
Spanish, Dept of 206 5
Owen G Glenn Building

E
Elam School of Fine Arts 113, 431-433

17

Y
Electrical & Computer Engineering, Dept of 301, 303 Staff Common Room 102
Statistics, Dept of 303

ST
ELSAC 315

R
404

GRAFTO7
Engineering Science, Dept of 439 Strata, Postgraduate Commons 315
301

EE
Student Central 311

23

T
English, Dept of 206 Science Engineering

9
Student Commons 315 401

40
English Language Academy 619 Centre

12

22

EA
Environment, School of 201, 301 Student Contact & Support 620
408

ST
Student Financial Support 105 403
Equity Office 119 P 16
Student Information & Marketing P 15 16

24
European Languages & Literatures, School of 206 7
Examinations 105 Services 105, 620, 804 423
External Relations 135 Student Information & Marketing Services Training 409 Conference 400

ROAD
Team 620 AV Centre

26
Facilities Management 201 422
Fale Pasifika Complex 273-275 Student Information Centre 105 ST PA UL 410
Student Learning 315 ST UNISAFE
Film, Television & Media Studies, Dept of 207
Student Records & Graduation 105 Security Control Room

EET
Financial Services 620 24 Symonds Street
Student Recruitment & Course Advice 119 421 Phone 3737-599
Fine Arts, Elam School of 113, 431-433

STR
Student Union 311-312 Architecture
Fisher Building 804 ext 85000
Students Association, AUSA 322 P
Food Science Programme 301 7A LO
Te Kohanga Reo 255 W

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Forensic Science Programme 301 ER

LE
DO
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AN
French, Dept of 206 T STREET IN
UN

ST
DR
George Fraser Gallery 132 MO IVE

WA
16

K
General Library 109

EF
Germanic & Slavonic Studies, Dept of 206
614

IE
Graduate Centre 119 O'Rorke

EE
Lecture Theatres

LD
Graduate School of Enterprise 260 O'Rorke Hall

R
Hall P P
21 Apartments 20

ST
Grounds Maintenance 120-122 1 Wynyard Street (01Wyn) 240
400

ST
Gus Fisher Gallery 820 Architecture (ALR) 421
Health, Safety & Wellness Manager 103 Arts 1 (Arts) 206
620 P

58
6

S
Health Services 315 Arts 2 (C303) 207
600

D
432

N
History, Dept of 214, 223

49
Biology (BLT) 106

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435 Fine Arts

AD
Human Resources 103, 810

M
Cell Biology (CMBioLT) 110

RO
Human Sciences Building 201

SY
431 Chemistry (Chem) 301

AIR
N
ID Card Centre 105

ED
University Hall P ClockTower (ClockT) 105

70
P TO

AL
Information Commons 315 14 Apartments 20 20
433 AF Commerce A (CA) 114

ES
Information Systems & Operations Management, P GR

T
439 20A Conference Centre (Conf) 423
Dept of 260
436 Engineering (Eng) 401, 403

30
International House 601-603 UniServices P

14
WS

International W House 20B University north Fine Arts (FA) 432

ME

H 440 Hall Fisher & Paykel Appliances Auditorium

Office 104
N

619 IT
16
TO

International Relations
AK (FPAA) 260
AF

ER
Office 104 Geology (Geol) 301
GR

PL
iSPACE (for international W E Human Sciences (HSB) 201

E
AC
E S Law (Algie, Northey, Stone) 801

AC
students) 315

PL
IT Services, ITS 260, 409, 435 Law (Small) 803
16

67
Italian, Dept of 206 Library (Lib) 109
James Henare Maori CITY Mathematics (MLT) 303

R
RD
Research Centre 225 Music (M) 250

KE
Kate Edger Information 600 Newman Hall (NH) 805

I TA
Commons 315 0 SCALE 200m Old Choral Hall (OCH) 104
D

us

WH
m p Old Government House (OGH) 102
Ca Geo-graphics Unit, School of Environment
OA

m Owen G Glenn Building (FPAA, OGGB,

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to General Library 109 Engineering 402
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GU1055 Music 250 Science 301

2015 International Handbook | 35

 Contact
International Office
The University of Auckland
Old Choral Hall
7 Symonds Street
Auckland

Phone: +64 9 373 7599 ext 81315

Email: int-questions@auckland.ac.nz

Emergency contacts: University Security Services

In an emergency (fire, police, ambulance) City Campus
Phone: 111 - Emergency Services Security Control Room (24 hr)
This is a free number Phone: +64 9 373 7599 ext 87642 or
(includes calls from mobile phones) 0800 373 7550

For traffic incidents and information: Tamaki Campus

Phone: *555 (mobile phones only) Property Services Building (Bld 701.1)
Phone: +64 9 373 7599 ext 85225
People with impaired hearing:
Phone: 0800 16 16 16 Grafton Campus
(text phone only) Main Entrance Medical School (Bld 505)
Fax: 0800 16 16 10 Phone: +64 9 373 7599 ext 86081

Epsom Campus
Block E Building
Phone: +64 9 373 7599 ext 48835

www.international.auckland.ac.nz