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UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Student Support and Chaplaincy international students are strongly advised to renew their
visa through the scheme offered by the Service. Introductory
develop skills, enjoy music, use practice rooms and take part
in competitions and events.
Safety Bus
Student Support and Development Service
Development Service (SSDS) The Gatehouse, University Road welcome events are organised for international students Activity Resource Centre
(bottom of Mayor’s Walk) throughout the year, particularly at the start of the academic Percy Gee Building
T: 0116 229 7767 T: 0116 285 6493 year. Students are prepared for various transitions through,
Departmental Tutors T: 0116 223 1123
W: www.le.ac.uk/ssds W: www.le.ac.uk/Chaplaincy for example, pre-arrival information and advice on cultural
E: ssds@le.ac.uk E: chaplaincy@le.ac.uk readjustment when they leave the UK.
At the beginning of your course, you will be assigned a
personal tutor. This tutor can advise on academic issues
W: http://leicesterunion.com/yourunion
E: su-safetybus@le.ac.uk Making Connections
The Student Support and Development Service (SSDS) Students with families can obtain information about and, if required, will act as a link with other staff in the
The Gatehouse offers students a place to come and make
childcare and funding for care, and receive advice on family department, student support services and the University The daily Safety Bus service is provided by the Students’ Where to go for advice and support
provides a fully integrated development and support service themselves at home. We are open Monday to Friday during Union to take students home throughout term time. Two 8-
for students at the University of Leicester. Many of the units term time. Information is available about local churches and support and activities within the city. Information is available administration. Your tutor is also available to discuss issues for study, career and personal issues
about English Language classes for spouses. of a more personal nature and to give advice on other passenger seat vehicles are used to operate the Safety Bus
listed in this leaflet work in close partnership to develop the world faith communities represented at the University.
forms of support. In addition to personal tutors, each service, driven by qualified student drivers. The service starts
and improve the services available to students. There is a chapel to pray in and a library with a good collection The Student Welfare Service works closely with Residential
department has a Careers Tutor and a tutor who acts as a at 6pm in the winter and spring term and 7pm in the
Opening times for the different units may vary. of books. Students can talk to a chaplain from different and Commercial Services to provide high quality support for
point of contact for students with specific learning summer term and there is a ‘pickup’ every half hour. The aim
Please phone/visit website to find out the current traditions (Anglican, Baptist, Roman Catholic, Salvation Army, students living in University owned and managed
difficulties or disabilities. of the service is to ensure that students arrive home safely in
arrangements. Lutheran, Methodist, Society of Friends (Quakers)) and also to accommodation. A Welfare Officer (Accommodation) can
the evening, after an event or when the bars and/or library
a chaplain for International Students. The Chaplaincy presents give advice over private housing contracts, mediate in
closes. There is also a morning service, where one safety bus
See what students say about SSDS at
an opportunity for students to explore spirituality in a wide disputes, and is qualified to provide general housing advice. Students’ Union is used to take students from Oadby Halls of Residence to
sense not limited to Christian understanding. The University works closely with the local Police over
www.le.ac.uk/ssds/introduction the University between 8 and 10am. If you require more
community issues and a Community Warden is employed to Executive Offices, First Floor, Percy Gee Building
develop community cohesion. T: 0116 223 1124 information, please email or see the Student Development
Practical Matters W: www.leicesterstudent.org Transport Officer in the ARC between 10am and 4pm.
E: hello@leicesterunion.com
Student Welfare Service* Support in Accommodation
“The Students’ Union aims to improve, enhance and Nightline Service
First Floor, Percy Gee Building A wide-ranging support / referral system operates within support the lives of students at the University of Leicester”.
T: 0116 223 1185 University owned and managed accommodation. Senior Its primary function is to represent its members, the T: 0116 223 1230 (8 pm – 8 am term-time)
W: www.le.ac.uk/welfare students (Sub-Wardens and Resident Advisers) live on site students, and ensure their rights are upheld. E: nightlineleicester@hotmail.com
E: welfare@le.ac.uk and are trained to provide support, advice and information, Elected student officers and full-time permanent staff run
and to signpost to professional services. They can listen to Nightline is a student-run helpline that operates every night
the Students’ Union and, amongst an array of services,
The Student Welfare Service offers wide-ranging guidance, concerns and will take appropriate action. They are trained in during term-time between 8 pm and 8 am. It aims to
provides The Scholar Bar, a café restaurant, shops,
information and support for students on many issues. first aid, fire safety, mediation and crime prevention and are provide confidential emotional support on any topic that
entertainment, leisure facilities, academic and welfare
Financial advice is offered for prospective and current available on a duty rota to help students from 7pm to 8am the caller wishes to discuss, a wealth of comprehensive
advice, help with accommodation, and a focal point for
students; Student Finance Advisers will work with students on weekdays and for 24 hour periods over weekends during sports clubs, associations and societies. information (from cinema listings to helpline numbers), as
over hardship and debt issues, negotiating with banks and term-time, with a limited service during the vacations. well as company for anyone who simply wants a chat.
Students become members of the Students’ Union
other creditors, and assisting students in their application for Within accommodation students elect Junior Common automatically when they enrol at the University, and there is Trained student volunteers, known as Nightliners, run the
hardship funds, charitable funding and state benefits. Room Committees which provide social activities. At Oadby plenty of opportunity for them to get involved in a number service and ensure complete caller anonymity. Nightline can
© University of Leicester ring callers back if requested, no call will ever be refused, and
A wide range of advice and support is in place for students Student Village, an Arts in the Village Programme is of current campaigns as well as to influence what goes on
Leicester LE1 7RH
from overseas including specialist immigration advice; organised through which students are encouraged to in the Union through the student parliament. a choice of female or male listener will be available to talk to.
UK

www.le.ac.uk 2558_08/10 www.le.ac.uk/ssds


UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Making Connections consultations. You can see our advisers face-to-face in the
Student Development Zone or use our website to find out
To find out more about how Student Development can
enhance your success at university and beyond, visit our
The Student Support Centre is open weekdays from 10 am -
4 pm. This service is available for all students. You can either
Health & Wellbeing activities that support students in developing healthy life
skills. As well as supporting academic achievement, these
how to access our services remotely. website. pop in or book an appointment in advance by contacting us skills are transferable and should prove beneficial in the
This leaflet has been written to give an outline of the
on the details above. Student Counselling, Healthy Living transition from University to the demands of employment
various development and support services available to Every term, we have a busy programme of interactive
students at the University of Leicester. Each entry workshops covering a diverse range of topics. Our learning and Mental Wellbeing Service* and graduate careers. This service works closely with the
AccessAbility Centre* Freemen’s Common Health Centre and also provides
provides details of who to contact for further help or development titles range from avoiding plagiarism to
English Language Teaching Unit 161 Welford Road, Freemen’s Common direction to appropriate health care services.
information. improving your essay writing, to giving effective AccessAbility Zone, Ground Floor, David Wilson Library (behind Freemen’s Common Health Centre)
presentations. Career development titles cover all the T: 0116 252 5002 Readson House, 96-98 Regent Road For more information about health and wellbeing, visit the
Services marked with an asterisk (*) are part of the T: 0116 223 1780 (Counselling)
essential areas such as CV writing, job searching, application W: www.le.ac.uk/accessability T: 0116 229 7856/7 website.
Student Support and Development Service (SSDS). E: counselling@le.ac.uk
forms and interview skills. E: accessable@le.ac.uk F: 0116 229 7818 Mental Wellbeing support offers one-to-one support to
A selection of further local and national sources of T: 0116 223 1268 (Healthy Living)
W: www.le.ac.uk/eltu students who are managing mental health issues at university.
information, advice and guidance can be found on our The Centre offers a range of services to all University of E: healthyliving@le.ac.uk
E: eltu@le.ac.uk The aim of this support is to assist students to lessen the
website at http://go.le.ac.uk/makingconnections Leicester students who have specific learning difficulties such
T: 0116 252 2283 (Mental Wellbeing) impact these issues might have on their studies. If required, the
as dyslexia, disabilities or long-term conditions. Staff offer The English Language Teaching Unit (ELTU) offers: full-time E: mentalwellbeing@le.ac.uk service can coordinate a network of support from those
one-to-one support, assessment of dyslexia, the co- year-round pre-sessional courses in academic English and
available both at the University and in the wider community.
Learning & Career Development ordination of alternative examination arrangements and study skills to international students to prepare them for
W: www.le.ac.uk/healthandwellbeing
Related group activities and educational workshops are offered
assistance with applications for the Disabled Students’ admission to degree programmes; in-sessional language The staff of this Service offer a range of expertise and at various times throughout the year. Students are welcome to
Student Development* Allowance. The open access Centre acts as a resource base support to students already on degree courses; and tailor- support for both the physical and psychological aspects of make contact with the service at any point in their course. Pre-
for students and staff and is a relaxed place for students to made language courses for external clients. It also advises health and wellbeing in the context of the student entry contact is also encouraged from prospective students
Student Development Zone, Second Floor, work. Its computers are equipped with specialised software academic staff on English language entry requirements and journey. The Service is available to all students of the who wish to discuss the support they may require on course.
David Wilson Library for screen enlargement and speech output (essay planning helps international students adapt to life in a different culture. University. The Service can also provide advice and An appointment to meet with an adviser can be made by
T: 0116 252 2004 software and basic speech output software are on the
information to all members of the University community telephone, letter, email, or via the website.
W: www.le.ac.uk/studentdevelopment University-wide CFS network). Low-level photocopying and
about supporting students with concerns relating to their
E: sdzhelpdesk@le.ac.uk printing facilities are also available. The Centre welcomes
physical or mental health.
Student Development provides lots of opportunities for you self-referrals as well as referrals from academic staff. Freemen’s Common Health Centre
Whether it’s developing the skills you need to succeed on to develop your employability skills whilst at university. We Counselling support offers confidential counselling sessions
your course, or in your life beyond university, Student maintain strong links with employers and advertise their on a one-to-one or group basis, as appropriate. Students 161 Welford Road, Freemen’s Common
Development is here to support and facilitate your vacancies and work experience opportunities through Education Unit may seek counselling for a variety of reasons both academic T: 0844 815 1105
academic, professional and personal development. JOBSonline (on our website). We have a busy programme of and personal; some just want to come once to talk over W: www.le.ac.uk/healthcentre
Student Support Centre, Percy Gee Building something that is troubling them, others may wish to see a
Visit the Student Development Zone in the David Wilson employer-led events, from skills workshops to careers fairs, The doctors and nurses at the Health Centre provide a
T: 0116 223 1132
Library to access our extensive range of resources: we have and we organise numerous opportunities for you to make counsellor regularly for a period of time, or explore issues wide range of medical services to students and staff
W: http://leicesterunion.com/yourunion
over 50 different study guide titles and 20 career the most of your time at university. Choose from a wide together with others in a group. For an initial appointment registered with the practice. The staff are sympathetic to
E: educationunit@le.ac.uk
development guides, so whether it’s writing better essays or range of volunteering opportunities, work placement and explanatory leaflet, please ring or email the Service or the health needs and concerns of the University
building a CV, instant advice is available to take away. You schemes and enterprise activities, or take an accredited The Education Unit is one of the main and crucial services visit the website. population; students may make an appointment to see a
can also access these resources from our website along with programme and gain a Leicester Award. that the Students’ Union provides for students. The aim of Healthy Living support strives to help students enjoy a doctor or nurse to discuss any health problems. If they
a range of online resources such as interactive study skills Research postgraduates are catered for with resources, the Unit is to provide an impartial and confidential academic balanced lifestyle; the service helps individuals to identify an cannot deal with your problem directly, Centre staff may
tutorials and videos on developing your career prospects. events and training specific to their needs: from Starting advice service to students across the University on such approach to life which can improve their wellbeing, and be able to refer you to an appropriate service.
One-to-one advice is available via study consultations, Your PhD workshops to university-wide events such as the topics as changing course, how to report mitigating enhance their studies, and to reach their full potential. The Confidentiality is of paramount importance to the practice
research consultations, maths help, and careers annual Festival of Postgraduate Research. circumstances, and academic appeals. service is committed to the delivery of health and wellbeing and will be respected in all circumstances.
UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Making Connections consultations. You can see our advisers face-to-face in the
Student Development Zone or use our website to find out
To find out more about how Student Development can
enhance your success at university and beyond, visit our
The Student Support Centre is open weekdays from 10 am -
4 pm. This service is available for all students. You can either
Health & Wellbeing activities that support students in developing healthy life
skills. As well as supporting academic achievement, these
how to access our services remotely. website. pop in or book an appointment in advance by contacting us skills are transferable and should prove beneficial in the
This leaflet has been written to give an outline of the
on the details above. Student Counselling, Healthy Living transition from University to the demands of employment
various development and support services available to Every term, we have a busy programme of interactive
students at the University of Leicester. Each entry workshops covering a diverse range of topics. Our learning and Mental Wellbeing Service* and graduate careers. This service works closely with the
AccessAbility Centre* Freemen’s Common Health Centre and also provides
provides details of who to contact for further help or development titles range from avoiding plagiarism to
English Language Teaching Unit 161 Welford Road, Freemen’s Common direction to appropriate health care services.
information. improving your essay writing, to giving effective AccessAbility Zone, Ground Floor, David Wilson Library (behind Freemen’s Common Health Centre)
presentations. Career development titles cover all the T: 0116 252 5002 Readson House, 96-98 Regent Road For more information about health and wellbeing, visit the
Services marked with an asterisk (*) are part of the T: 0116 223 1780 (Counselling)
essential areas such as CV writing, job searching, application W: www.le.ac.uk/accessability T: 0116 229 7856/7 website.
Student Support and Development Service (SSDS). E: counselling@le.ac.uk
forms and interview skills. E: accessable@le.ac.uk F: 0116 229 7818 Mental Wellbeing support offers one-to-one support to
A selection of further local and national sources of T: 0116 223 1268 (Healthy Living)
W: www.le.ac.uk/eltu students who are managing mental health issues at university.
information, advice and guidance can be found on our The Centre offers a range of services to all University of E: healthyliving@le.ac.uk
E: eltu@le.ac.uk The aim of this support is to assist students to lessen the
website at http://go.le.ac.uk/makingconnections Leicester students who have specific learning difficulties such
T: 0116 252 2283 (Mental Wellbeing) impact these issues might have on their studies. If required, the
as dyslexia, disabilities or long-term conditions. Staff offer The English Language Teaching Unit (ELTU) offers: full-time E: mentalwellbeing@le.ac.uk service can coordinate a network of support from those
one-to-one support, assessment of dyslexia, the co- year-round pre-sessional courses in academic English and
available both at the University and in the wider community.
Learning & Career Development ordination of alternative examination arrangements and study skills to international students to prepare them for
W: www.le.ac.uk/healthandwellbeing
Related group activities and educational workshops are offered
assistance with applications for the Disabled Students’ admission to degree programmes; in-sessional language The staff of this Service offer a range of expertise and at various times throughout the year. Students are welcome to
Student Development* Allowance. The open access Centre acts as a resource base support to students already on degree courses; and tailor- support for both the physical and psychological aspects of make contact with the service at any point in their course. Pre-
for students and staff and is a relaxed place for students to made language courses for external clients. It also advises health and wellbeing in the context of the student entry contact is also encouraged from prospective students
Student Development Zone, Second Floor, work. Its computers are equipped with specialised software academic staff on English language entry requirements and journey. The Service is available to all students of the who wish to discuss the support they may require on course.
David Wilson Library for screen enlargement and speech output (essay planning helps international students adapt to life in a different culture. University. The Service can also provide advice and An appointment to meet with an adviser can be made by
T: 0116 252 2004 software and basic speech output software are on the
information to all members of the University community telephone, letter, email, or via the website.
W: www.le.ac.uk/studentdevelopment University-wide CFS network). Low-level photocopying and
about supporting students with concerns relating to their
E: sdzhelpdesk@le.ac.uk printing facilities are also available. The Centre welcomes
physical or mental health.
Student Development provides lots of opportunities for you self-referrals as well as referrals from academic staff. Freemen’s Common Health Centre
Whether it’s developing the skills you need to succeed on to develop your employability skills whilst at university. We Counselling support offers confidential counselling sessions
your course, or in your life beyond university, Student maintain strong links with employers and advertise their on a one-to-one or group basis, as appropriate. Students 161 Welford Road, Freemen’s Common
Development is here to support and facilitate your vacancies and work experience opportunities through Education Unit may seek counselling for a variety of reasons both academic T: 0844 815 1105
academic, professional and personal development. JOBSonline (on our website). We have a busy programme of and personal; some just want to come once to talk over W: www.le.ac.uk/healthcentre
Student Support Centre, Percy Gee Building something that is troubling them, others may wish to see a
Visit the Student Development Zone in the David Wilson employer-led events, from skills workshops to careers fairs, The doctors and nurses at the Health Centre provide a
T: 0116 223 1132
Library to access our extensive range of resources: we have and we organise numerous opportunities for you to make counsellor regularly for a period of time, or explore issues wide range of medical services to students and staff
W: http://leicesterunion.com/yourunion
over 50 different study guide titles and 20 career the most of your time at university. Choose from a wide together with others in a group. For an initial appointment registered with the practice. The staff are sympathetic to
E: educationunit@le.ac.uk
development guides, so whether it’s writing better essays or range of volunteering opportunities, work placement and explanatory leaflet, please ring or email the Service or the health needs and concerns of the University
building a CV, instant advice is available to take away. You schemes and enterprise activities, or take an accredited The Education Unit is one of the main and crucial services visit the website. population; students may make an appointment to see a
can also access these resources from our website along with programme and gain a Leicester Award. that the Students’ Union provides for students. The aim of Healthy Living support strives to help students enjoy a doctor or nurse to discuss any health problems. If they
a range of online resources such as interactive study skills Research postgraduates are catered for with resources, the Unit is to provide an impartial and confidential academic balanced lifestyle; the service helps individuals to identify an cannot deal with your problem directly, Centre staff may
tutorials and videos on developing your career prospects. events and training specific to their needs: from Starting advice service to students across the University on such approach to life which can improve their wellbeing, and be able to refer you to an appropriate service.
One-to-one advice is available via study consultations, Your PhD workshops to university-wide events such as the topics as changing course, how to report mitigating enhance their studies, and to reach their full potential. The Confidentiality is of paramount importance to the practice
research consultations, maths help, and careers annual Festival of Postgraduate Research. circumstances, and academic appeals. service is committed to the delivery of health and wellbeing and will be respected in all circumstances.
UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Making Connections consultations. You can see our advisers face-to-face in the
Student Development Zone or use our website to find out
To find out more about how Student Development can
enhance your success at university and beyond, visit our
The Student Support Centre is open weekdays from 10 am -
4 pm. This service is available for all students. You can either
Health & Wellbeing activities that support students in developing healthy life
skills. As well as supporting academic achievement, these
how to access our services remotely. website. pop in or book an appointment in advance by contacting us skills are transferable and should prove beneficial in the
This leaflet has been written to give an outline of the
on the details above. Student Counselling, Healthy Living transition from University to the demands of employment
various development and support services available to Every term, we have a busy programme of interactive
students at the University of Leicester. Each entry workshops covering a diverse range of topics. Our learning and Mental Wellbeing Service* and graduate careers. This service works closely with the
AccessAbility Centre* Freemen’s Common Health Centre and also provides
provides details of who to contact for further help or development titles range from avoiding plagiarism to
English Language Teaching Unit 161 Welford Road, Freemen’s Common direction to appropriate health care services.
information. improving your essay writing, to giving effective AccessAbility Zone, Ground Floor, David Wilson Library (behind Freemen’s Common Health Centre)
presentations. Career development titles cover all the T: 0116 252 5002 Readson House, 96-98 Regent Road For more information about health and wellbeing, visit the
Services marked with an asterisk (*) are part of the T: 0116 223 1780 (Counselling)
essential areas such as CV writing, job searching, application W: www.le.ac.uk/accessability T: 0116 229 7856/7 website.
Student Support and Development Service (SSDS). E: counselling@le.ac.uk
forms and interview skills. E: accessable@le.ac.uk F: 0116 229 7818 Mental Wellbeing support offers one-to-one support to
A selection of further local and national sources of T: 0116 223 1268 (Healthy Living)
W: www.le.ac.uk/eltu students who are managing mental health issues at university.
information, advice and guidance can be found on our The Centre offers a range of services to all University of E: healthyliving@le.ac.uk
E: eltu@le.ac.uk The aim of this support is to assist students to lessen the
website at http://go.le.ac.uk/makingconnections Leicester students who have specific learning difficulties such
T: 0116 252 2283 (Mental Wellbeing) impact these issues might have on their studies. If required, the
as dyslexia, disabilities or long-term conditions. Staff offer The English Language Teaching Unit (ELTU) offers: full-time E: mentalwellbeing@le.ac.uk service can coordinate a network of support from those
one-to-one support, assessment of dyslexia, the co- year-round pre-sessional courses in academic English and
available both at the University and in the wider community.
Learning & Career Development ordination of alternative examination arrangements and study skills to international students to prepare them for
W: www.le.ac.uk/healthandwellbeing
Related group activities and educational workshops are offered
assistance with applications for the Disabled Students’ admission to degree programmes; in-sessional language The staff of this Service offer a range of expertise and at various times throughout the year. Students are welcome to
Student Development* Allowance. The open access Centre acts as a resource base support to students already on degree courses; and tailor- support for both the physical and psychological aspects of make contact with the service at any point in their course. Pre-
for students and staff and is a relaxed place for students to made language courses for external clients. It also advises health and wellbeing in the context of the student entry contact is also encouraged from prospective students
Student Development Zone, Second Floor, work. Its computers are equipped with specialised software academic staff on English language entry requirements and journey. The Service is available to all students of the who wish to discuss the support they may require on course.
David Wilson Library for screen enlargement and speech output (essay planning helps international students adapt to life in a different culture. University. The Service can also provide advice and An appointment to meet with an adviser can be made by
T: 0116 252 2004 software and basic speech output software are on the
information to all members of the University community telephone, letter, email, or via the website.
W: www.le.ac.uk/studentdevelopment University-wide CFS network). Low-level photocopying and
about supporting students with concerns relating to their
E: sdzhelpdesk@le.ac.uk printing facilities are also available. The Centre welcomes
physical or mental health.
Student Development provides lots of opportunities for you self-referrals as well as referrals from academic staff. Freemen’s Common Health Centre
Whether it’s developing the skills you need to succeed on to develop your employability skills whilst at university. We Counselling support offers confidential counselling sessions
your course, or in your life beyond university, Student maintain strong links with employers and advertise their on a one-to-one or group basis, as appropriate. Students 161 Welford Road, Freemen’s Common
Development is here to support and facilitate your vacancies and work experience opportunities through Education Unit may seek counselling for a variety of reasons both academic T: 0844 815 1105
academic, professional and personal development. JOBSonline (on our website). We have a busy programme of and personal; some just want to come once to talk over W: www.le.ac.uk/healthcentre
Student Support Centre, Percy Gee Building something that is troubling them, others may wish to see a
Visit the Student Development Zone in the David Wilson employer-led events, from skills workshops to careers fairs, The doctors and nurses at the Health Centre provide a
T: 0116 223 1132
Library to access our extensive range of resources: we have and we organise numerous opportunities for you to make counsellor regularly for a period of time, or explore issues wide range of medical services to students and staff
W: http://leicesterunion.com/yourunion
over 50 different study guide titles and 20 career the most of your time at university. Choose from a wide together with others in a group. For an initial appointment registered with the practice. The staff are sympathetic to
E: educationunit@le.ac.uk
development guides, so whether it’s writing better essays or range of volunteering opportunities, work placement and explanatory leaflet, please ring or email the Service or the health needs and concerns of the University
building a CV, instant advice is available to take away. You schemes and enterprise activities, or take an accredited The Education Unit is one of the main and crucial services visit the website. population; students may make an appointment to see a
can also access these resources from our website along with programme and gain a Leicester Award. that the Students’ Union provides for students. The aim of Healthy Living support strives to help students enjoy a doctor or nurse to discuss any health problems. If they
a range of online resources such as interactive study skills Research postgraduates are catered for with resources, the Unit is to provide an impartial and confidential academic balanced lifestyle; the service helps individuals to identify an cannot deal with your problem directly, Centre staff may
tutorials and videos on developing your career prospects. events and training specific to their needs: from Starting advice service to students across the University on such approach to life which can improve their wellbeing, and be able to refer you to an appropriate service.
One-to-one advice is available via study consultations, Your PhD workshops to university-wide events such as the topics as changing course, how to report mitigating enhance their studies, and to reach their full potential. The Confidentiality is of paramount importance to the practice
research consultations, maths help, and careers annual Festival of Postgraduate Research. circumstances, and academic appeals. service is committed to the delivery of health and wellbeing and will be respected in all circumstances.
UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Making Connections consultations. You can see our advisers face-to-face in the
Student Development Zone or use our website to find out
To find out more about how Student Development can
enhance your success at university and beyond, visit our
The Student Support Centre is open weekdays from 10 am -
4 pm. This service is available for all students. You can either
Health & Wellbeing activities that support students in developing healthy life
skills. As well as supporting academic achievement, these
how to access our services remotely. website. pop in or book an appointment in advance by contacting us skills are transferable and should prove beneficial in the
This leaflet has been written to give an outline of the
on the details above. Student Counselling, Healthy Living transition from University to the demands of employment
various development and support services available to Every term, we have a busy programme of interactive
students at the University of Leicester. Each entry workshops covering a diverse range of topics. Our learning and Mental Wellbeing Service* and graduate careers. This service works closely with the
AccessAbility Centre* Freemen’s Common Health Centre and also provides
provides details of who to contact for further help or development titles range from avoiding plagiarism to
English Language Teaching Unit 161 Welford Road, Freemen’s Common direction to appropriate health care services.
information. improving your essay writing, to giving effective AccessAbility Zone, Ground Floor, David Wilson Library (behind Freemen’s Common Health Centre)
presentations. Career development titles cover all the T: 0116 252 5002 Readson House, 96-98 Regent Road For more information about health and wellbeing, visit the
Services marked with an asterisk (*) are part of the T: 0116 223 1780 (Counselling)
essential areas such as CV writing, job searching, application W: www.le.ac.uk/accessability T: 0116 229 7856/7 website.
Student Support and Development Service (SSDS). E: counselling@le.ac.uk
forms and interview skills. E: accessable@le.ac.uk F: 0116 229 7818 Mental Wellbeing support offers one-to-one support to
A selection of further local and national sources of T: 0116 223 1268 (Healthy Living)
W: www.le.ac.uk/eltu students who are managing mental health issues at university.
information, advice and guidance can be found on our The Centre offers a range of services to all University of E: healthyliving@le.ac.uk
E: eltu@le.ac.uk The aim of this support is to assist students to lessen the
website at http://go.le.ac.uk/makingconnections Leicester students who have specific learning difficulties such
T: 0116 252 2283 (Mental Wellbeing) impact these issues might have on their studies. If required, the
as dyslexia, disabilities or long-term conditions. Staff offer The English Language Teaching Unit (ELTU) offers: full-time E: mentalwellbeing@le.ac.uk service can coordinate a network of support from those
one-to-one support, assessment of dyslexia, the co- year-round pre-sessional courses in academic English and
available both at the University and in the wider community.
Learning & Career Development ordination of alternative examination arrangements and study skills to international students to prepare them for
W: www.le.ac.uk/healthandwellbeing
Related group activities and educational workshops are offered
assistance with applications for the Disabled Students’ admission to degree programmes; in-sessional language The staff of this Service offer a range of expertise and at various times throughout the year. Students are welcome to
Student Development* Allowance. The open access Centre acts as a resource base support to students already on degree courses; and tailor- support for both the physical and psychological aspects of make contact with the service at any point in their course. Pre-
for students and staff and is a relaxed place for students to made language courses for external clients. It also advises health and wellbeing in the context of the student entry contact is also encouraged from prospective students
Student Development Zone, Second Floor, work. Its computers are equipped with specialised software academic staff on English language entry requirements and journey. The Service is available to all students of the who wish to discuss the support they may require on course.
David Wilson Library for screen enlargement and speech output (essay planning helps international students adapt to life in a different culture. University. The Service can also provide advice and An appointment to meet with an adviser can be made by
T: 0116 252 2004 software and basic speech output software are on the
information to all members of the University community telephone, letter, email, or via the website.
W: www.le.ac.uk/studentdevelopment University-wide CFS network). Low-level photocopying and
about supporting students with concerns relating to their
E: sdzhelpdesk@le.ac.uk printing facilities are also available. The Centre welcomes
physical or mental health.
Student Development provides lots of opportunities for you self-referrals as well as referrals from academic staff. Freemen’s Common Health Centre
Whether it’s developing the skills you need to succeed on to develop your employability skills whilst at university. We Counselling support offers confidential counselling sessions
your course, or in your life beyond university, Student maintain strong links with employers and advertise their on a one-to-one or group basis, as appropriate. Students 161 Welford Road, Freemen’s Common
Development is here to support and facilitate your vacancies and work experience opportunities through Education Unit may seek counselling for a variety of reasons both academic T: 0844 815 1105
academic, professional and personal development. JOBSonline (on our website). We have a busy programme of and personal; some just want to come once to talk over W: www.le.ac.uk/healthcentre
Student Support Centre, Percy Gee Building something that is troubling them, others may wish to see a
Visit the Student Development Zone in the David Wilson employer-led events, from skills workshops to careers fairs, The doctors and nurses at the Health Centre provide a
T: 0116 223 1132
Library to access our extensive range of resources: we have and we organise numerous opportunities for you to make counsellor regularly for a period of time, or explore issues wide range of medical services to students and staff
W: http://leicesterunion.com/yourunion
over 50 different study guide titles and 20 career the most of your time at university. Choose from a wide together with others in a group. For an initial appointment registered with the practice. The staff are sympathetic to
E: educationunit@le.ac.uk
development guides, so whether it’s writing better essays or range of volunteering opportunities, work placement and explanatory leaflet, please ring or email the Service or the health needs and concerns of the University
building a CV, instant advice is available to take away. You schemes and enterprise activities, or take an accredited The Education Unit is one of the main and crucial services visit the website. population; students may make an appointment to see a
can also access these resources from our website along with programme and gain a Leicester Award. that the Students’ Union provides for students. The aim of Healthy Living support strives to help students enjoy a doctor or nurse to discuss any health problems. If they
a range of online resources such as interactive study skills Research postgraduates are catered for with resources, the Unit is to provide an impartial and confidential academic balanced lifestyle; the service helps individuals to identify an cannot deal with your problem directly, Centre staff may
tutorials and videos on developing your career prospects. events and training specific to their needs: from Starting advice service to students across the University on such approach to life which can improve their wellbeing, and be able to refer you to an appropriate service.
One-to-one advice is available via study consultations, Your PhD workshops to university-wide events such as the topics as changing course, how to report mitigating enhance their studies, and to reach their full potential. The Confidentiality is of paramount importance to the practice
research consultations, maths help, and careers annual Festival of Postgraduate Research. circumstances, and academic appeals. service is committed to the delivery of health and wellbeing and will be respected in all circumstances.
UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Making Connections consultations. You can see our advisers face-to-face in the
Student Development Zone or use our website to find out
To find out more about how Student Development can
enhance your success at university and beyond, visit our
The Student Support Centre is open weekdays from 10 am -
4 pm. This service is available for all students. You can either
Health & Wellbeing activities that support students in developing healthy life
skills. As well as supporting academic achievement, these
how to access our services remotely. website. pop in or book an appointment in advance by contacting us skills are transferable and should prove beneficial in the
This leaflet has been written to give an outline of the
on the details above. Student Counselling, Healthy Living transition from University to the demands of employment
various development and support services available to Every term, we have a busy programme of interactive
students at the University of Leicester. Each entry workshops covering a diverse range of topics. Our learning and Mental Wellbeing Service* and graduate careers. This service works closely with the
AccessAbility Centre* Freemen’s Common Health Centre and also provides
provides details of who to contact for further help or development titles range from avoiding plagiarism to
English Language Teaching Unit 161 Welford Road, Freemen’s Common direction to appropriate health care services.
information. improving your essay writing, to giving effective AccessAbility Zone, Ground Floor, David Wilson Library (behind Freemen’s Common Health Centre)
presentations. Career development titles cover all the T: 0116 252 5002 Readson House, 96-98 Regent Road For more information about health and wellbeing, visit the
Services marked with an asterisk (*) are part of the T: 0116 223 1780 (Counselling)
essential areas such as CV writing, job searching, application W: www.le.ac.uk/accessability T: 0116 229 7856/7 website.
Student Support and Development Service (SSDS). E: counselling@le.ac.uk
forms and interview skills. E: accessable@le.ac.uk F: 0116 229 7818 Mental Wellbeing support offers one-to-one support to
A selection of further local and national sources of T: 0116 223 1268 (Healthy Living)
W: www.le.ac.uk/eltu students who are managing mental health issues at university.
information, advice and guidance can be found on our The Centre offers a range of services to all University of E: healthyliving@le.ac.uk
E: eltu@le.ac.uk The aim of this support is to assist students to lessen the
website at http://go.le.ac.uk/makingconnections Leicester students who have specific learning difficulties such
T: 0116 252 2283 (Mental Wellbeing) impact these issues might have on their studies. If required, the
as dyslexia, disabilities or long-term conditions. Staff offer The English Language Teaching Unit (ELTU) offers: full-time E: mentalwellbeing@le.ac.uk service can coordinate a network of support from those
one-to-one support, assessment of dyslexia, the co- year-round pre-sessional courses in academic English and
available both at the University and in the wider community.
Learning & Career Development ordination of alternative examination arrangements and study skills to international students to prepare them for
W: www.le.ac.uk/healthandwellbeing
Related group activities and educational workshops are offered
assistance with applications for the Disabled Students’ admission to degree programmes; in-sessional language The staff of this Service offer a range of expertise and at various times throughout the year. Students are welcome to
Student Development* Allowance. The open access Centre acts as a resource base support to students already on degree courses; and tailor- support for both the physical and psychological aspects of make contact with the service at any point in their course. Pre-
for students and staff and is a relaxed place for students to made language courses for external clients. It also advises health and wellbeing in the context of the student entry contact is also encouraged from prospective students
Student Development Zone, Second Floor, work. Its computers are equipped with specialised software academic staff on English language entry requirements and journey. The Service is available to all students of the who wish to discuss the support they may require on course.
David Wilson Library for screen enlargement and speech output (essay planning helps international students adapt to life in a different culture. University. The Service can also provide advice and An appointment to meet with an adviser can be made by
T: 0116 252 2004 software and basic speech output software are on the
information to all members of the University community telephone, letter, email, or via the website.
W: www.le.ac.uk/studentdevelopment University-wide CFS network). Low-level photocopying and
about supporting students with concerns relating to their
E: sdzhelpdesk@le.ac.uk printing facilities are also available. The Centre welcomes
physical or mental health.
Student Development provides lots of opportunities for you self-referrals as well as referrals from academic staff. Freemen’s Common Health Centre
Whether it’s developing the skills you need to succeed on to develop your employability skills whilst at university. We Counselling support offers confidential counselling sessions
your course, or in your life beyond university, Student maintain strong links with employers and advertise their on a one-to-one or group basis, as appropriate. Students 161 Welford Road, Freemen’s Common
Development is here to support and facilitate your vacancies and work experience opportunities through Education Unit may seek counselling for a variety of reasons both academic T: 0844 815 1105
academic, professional and personal development. JOBSonline (on our website). We have a busy programme of and personal; some just want to come once to talk over W: www.le.ac.uk/healthcentre
Student Support Centre, Percy Gee Building something that is troubling them, others may wish to see a
Visit the Student Development Zone in the David Wilson employer-led events, from skills workshops to careers fairs, The doctors and nurses at the Health Centre provide a
T: 0116 223 1132
Library to access our extensive range of resources: we have and we organise numerous opportunities for you to make counsellor regularly for a period of time, or explore issues wide range of medical services to students and staff
W: http://leicesterunion.com/yourunion
over 50 different study guide titles and 20 career the most of your time at university. Choose from a wide together with others in a group. For an initial appointment registered with the practice. The staff are sympathetic to
E: educationunit@le.ac.uk
development guides, so whether it’s writing better essays or range of volunteering opportunities, work placement and explanatory leaflet, please ring or email the Service or the health needs and concerns of the University
building a CV, instant advice is available to take away. You schemes and enterprise activities, or take an accredited The Education Unit is one of the main and crucial services visit the website. population; students may make an appointment to see a
can also access these resources from our website along with programme and gain a Leicester Award. that the Students’ Union provides for students. The aim of Healthy Living support strives to help students enjoy a doctor or nurse to discuss any health problems. If they
a range of online resources such as interactive study skills Research postgraduates are catered for with resources, the Unit is to provide an impartial and confidential academic balanced lifestyle; the service helps individuals to identify an cannot deal with your problem directly, Centre staff may
tutorials and videos on developing your career prospects. events and training specific to their needs: from Starting advice service to students across the University on such approach to life which can improve their wellbeing, and be able to refer you to an appropriate service.
One-to-one advice is available via study consultations, Your PhD workshops to university-wide events such as the topics as changing course, how to report mitigating enhance their studies, and to reach their full potential. The Confidentiality is of paramount importance to the practice
research consultations, maths help, and careers annual Festival of Postgraduate Research. circumstances, and academic appeals. service is committed to the delivery of health and wellbeing and will be respected in all circumstances.
UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Making Connections consultations. You can see our advisers face-to-face in the
Student Development Zone or use our website to find out
To find out more about how Student Development can
enhance your success at university and beyond, visit our
The Student Support Centre is open weekdays from 10 am -
4 pm. This service is available for all students. You can either
Health & Wellbeing activities that support students in developing healthy life
skills. As well as supporting academic achievement, these
how to access our services remotely. website. pop in or book an appointment in advance by contacting us skills are transferable and should prove beneficial in the
This leaflet has been written to give an outline of the
on the details above. Student Counselling, Healthy Living transition from University to the demands of employment
various development and support services available to Every term, we have a busy programme of interactive
students at the University of Leicester. Each entry workshops covering a diverse range of topics. Our learning and Mental Wellbeing Service* and graduate careers. This service works closely with the
AccessAbility Centre* Freemen’s Common Health Centre and also provides
provides details of who to contact for further help or development titles range from avoiding plagiarism to
English Language Teaching Unit 161 Welford Road, Freemen’s Common direction to appropriate health care services.
information. improving your essay writing, to giving effective AccessAbility Zone, Ground Floor, David Wilson Library (behind Freemen’s Common Health Centre)
presentations. Career development titles cover all the T: 0116 252 5002 Readson House, 96-98 Regent Road For more information about health and wellbeing, visit the
Services marked with an asterisk (*) are part of the T: 0116 223 1780 (Counselling)
essential areas such as CV writing, job searching, application W: www.le.ac.uk/accessability T: 0116 229 7856/7 website.
Student Support and Development Service (SSDS). E: counselling@le.ac.uk
forms and interview skills. E: accessable@le.ac.uk F: 0116 229 7818 Mental Wellbeing support offers one-to-one support to
A selection of further local and national sources of T: 0116 223 1268 (Healthy Living)
W: www.le.ac.uk/eltu students who are managing mental health issues at university.
information, advice and guidance can be found on our The Centre offers a range of services to all University of E: healthyliving@le.ac.uk
E: eltu@le.ac.uk The aim of this support is to assist students to lessen the
website at http://go.le.ac.uk/makingconnections Leicester students who have specific learning difficulties such
T: 0116 252 2283 (Mental Wellbeing) impact these issues might have on their studies. If required, the
as dyslexia, disabilities or long-term conditions. Staff offer The English Language Teaching Unit (ELTU) offers: full-time E: mentalwellbeing@le.ac.uk service can coordinate a network of support from those
one-to-one support, assessment of dyslexia, the co- year-round pre-sessional courses in academic English and
available both at the University and in the wider community.
Learning & Career Development ordination of alternative examination arrangements and study skills to international students to prepare them for
W: www.le.ac.uk/healthandwellbeing
Related group activities and educational workshops are offered
assistance with applications for the Disabled Students’ admission to degree programmes; in-sessional language The staff of this Service offer a range of expertise and at various times throughout the year. Students are welcome to
Student Development* Allowance. The open access Centre acts as a resource base support to students already on degree courses; and tailor- support for both the physical and psychological aspects of make contact with the service at any point in their course. Pre-
for students and staff and is a relaxed place for students to made language courses for external clients. It also advises health and wellbeing in the context of the student entry contact is also encouraged from prospective students
Student Development Zone, Second Floor, work. Its computers are equipped with specialised software academic staff on English language entry requirements and journey. The Service is available to all students of the who wish to discuss the support they may require on course.
David Wilson Library for screen enlargement and speech output (essay planning helps international students adapt to life in a different culture. University. The Service can also provide advice and An appointment to meet with an adviser can be made by
T: 0116 252 2004 software and basic speech output software are on the
information to all members of the University community telephone, letter, email, or via the website.
W: www.le.ac.uk/studentdevelopment University-wide CFS network). Low-level photocopying and
about supporting students with concerns relating to their
E: sdzhelpdesk@le.ac.uk printing facilities are also available. The Centre welcomes
physical or mental health.
Student Development provides lots of opportunities for you self-referrals as well as referrals from academic staff. Freemen’s Common Health Centre
Whether it’s developing the skills you need to succeed on to develop your employability skills whilst at university. We Counselling support offers confidential counselling sessions
your course, or in your life beyond university, Student maintain strong links with employers and advertise their on a one-to-one or group basis, as appropriate. Students 161 Welford Road, Freemen’s Common
Development is here to support and facilitate your vacancies and work experience opportunities through Education Unit may seek counselling for a variety of reasons both academic T: 0844 815 1105
academic, professional and personal development. JOBSonline (on our website). We have a busy programme of and personal; some just want to come once to talk over W: www.le.ac.uk/healthcentre
Student Support Centre, Percy Gee Building something that is troubling them, others may wish to see a
Visit the Student Development Zone in the David Wilson employer-led events, from skills workshops to careers fairs, The doctors and nurses at the Health Centre provide a
T: 0116 223 1132
Library to access our extensive range of resources: we have and we organise numerous opportunities for you to make counsellor regularly for a period of time, or explore issues wide range of medical services to students and staff
W: http://leicesterunion.com/yourunion
over 50 different study guide titles and 20 career the most of your time at university. Choose from a wide together with others in a group. For an initial appointment registered with the practice. The staff are sympathetic to
E: educationunit@le.ac.uk
development guides, so whether it’s writing better essays or range of volunteering opportunities, work placement and explanatory leaflet, please ring or email the Service or the health needs and concerns of the University
building a CV, instant advice is available to take away. You schemes and enterprise activities, or take an accredited The Education Unit is one of the main and crucial services visit the website. population; students may make an appointment to see a
can also access these resources from our website along with programme and gain a Leicester Award. that the Students’ Union provides for students. The aim of Healthy Living support strives to help students enjoy a doctor or nurse to discuss any health problems. If they
a range of online resources such as interactive study skills Research postgraduates are catered for with resources, the Unit is to provide an impartial and confidential academic balanced lifestyle; the service helps individuals to identify an cannot deal with your problem directly, Centre staff may
tutorials and videos on developing your career prospects. events and training specific to their needs: from Starting advice service to students across the University on such approach to life which can improve their wellbeing, and be able to refer you to an appropriate service.
One-to-one advice is available via study consultations, Your PhD workshops to university-wide events such as the topics as changing course, how to report mitigating enhance their studies, and to reach their full potential. The Confidentiality is of paramount importance to the practice
research consultations, maths help, and careers annual Festival of Postgraduate Research. circumstances, and academic appeals. service is committed to the delivery of health and wellbeing and will be respected in all circumstances.
UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Student Support and Chaplaincy international students are strongly advised to renew their
visa through the scheme offered by the Service. Introductory
develop skills, enjoy music, use practice rooms and take part
in competitions and events.
Safety Bus
Student Support and Development Service
Development Service (SSDS) The Gatehouse, University Road welcome events are organised for international students Activity Resource Centre
(bottom of Mayor’s Walk) throughout the year, particularly at the start of the academic Percy Gee Building
T: 0116 229 7767 T: 0116 285 6493 year. Students are prepared for various transitions through,
Departmental Tutors T: 0116 223 1123
W: www.le.ac.uk/ssds W: www.le.ac.uk/chaplaincy for example, pre-arrival information and advice on cultural
E: ssds@le.ac.uk E: chaplaincy@le.ac.uk readjustment when they leave the UK.
At the beginning of your course, you will be assigned a
personal tutor. This tutor can advise on academic issues
W: http://leicesterunion.com/yourunion
E: su-safetybus@le.ac.uk Making Connections
The Student Support and Development Service (SSDS) Students with families can obtain information about and, if required, will act as a link with other staff in the
The Gatehouse offers students a place to come and make
childcare and funding for care, and receive advice on family department, student support services and the University The daily Safety Bus service is provided by the Students’ Where to go for advice and support
provides a fully integrated development and support service themselves at home. We are open Monday to Friday during Union to take students home throughout term time. Two 8-
for students at the University of Leicester. Many of the units term time. Information is available about local churches and support and activities within the city. Information is available administration. Your tutor is also available to discuss issues for study, career and personal issues
about English Language classes for spouses. of a more personal nature and to give advice on other passenger seat vehicles are used to operate the Safety Bus
listed in this leaflet work in close partnership to develop the world faith communities represented at the University.
forms of support. In addition to personal tutors, each service, driven by qualified student drivers. The service starts
and improve the services available to students. There is a chapel to pray in and a library with a good collection The Student Welfare Service works closely with Residential
department has a Careers Tutor and a tutor who acts as a at 6pm in the winter and spring term and 7pm in the
Opening times for the different units may vary. of books. Students can talk to a chaplain from different and Commercial Services to provide high quality support for
point of contact for students with specific learning summer term and there is a ‘pickup’ every half hour. The aim
Please phone/visit website to find out the current traditions (Anglican, Baptist, Roman Catholic, Salvation Army, students living in University owned and managed
difficulties or disabilities. of the service is to ensure that students arrive home safely in
arrangements. Lutheran, Methodist, Society of Friends (Quakers)) and also to accommodation. A Welfare Officer (Accommodation) can
the evening, after an event or when the bars and/or library
a chaplain for International Students. The Chaplaincy presents give advice over private housing contracts, mediate in
closes. There is also a morning service, where one safety bus
See what students say about SSDS at
an opportunity for students to explore spirituality in a wide disputes, and is qualified to provide general housing advice. Students’ Union is used to take students from Oadby Halls of Residence to
sense not limited to Christian understanding. The University works closely with the local Police over
www.le.ac.uk/ssds/introduction the University between 8 and 10am. If you require more
community issues and a Community Warden is employed to Executive Offices, First Floor, Percy Gee Building
develop community cohesion. T: 0116 223 1124 information, please email or see the Student Development
Practical Matters W: www.leicesterstudent.org Transport Officer in the ARC between 10am and 4pm.
E: hello@leicesterunion.com
Student Welfare Service* Support in Accommodation
“The Students’ Union aims to improve, enhance and Nightline Service
First Floor, Percy Gee Building A wide-ranging support / referral system operates within support the lives of students at the University of Leicester”.
T: 0116 223 1185 University owned and managed accommodation. Senior Its primary function is to represent its members, the T: 0116 223 1230 (8 pm – 8 am term-time)
W: www.le.ac.uk/welfare students (Sub-Wardens and Resident Advisers) live on site students, and ensure their rights are upheld. E: nightlineleicester@hotmail.com
E: welfare@le.ac.uk and are trained to provide support, advice and information, Elected student officers and full-time permanent staff run
and to signpost to professional services. They can listen to Nightline is a student-run helpline that operates every night
the Students’ Union and, amongst an array of services,
The Student Welfare Service offers wide-ranging guidance, concerns and will take appropriate action. They are trained in during term-time between 8 pm and 8 am. It aims to
provides The Scholar Bar, a café restaurant, shops,
information and support for students on many issues. first aid, fire safety, mediation and crime prevention and are provide confidential emotional support on any topic that
entertainment, leisure facilities, academic and welfare
Financial advice is offered for prospective and current available on a duty rota to help students from 7pm to 8am the caller wishes to discuss, a wealth of comprehensive
advice, help with accommodation, and a focal point for
students; Student Finance Advisers will work with students on weekdays and for 24 hour periods over weekends during sports clubs, associations and societies. information (from cinema listings to helpline numbers), as
over hardship and debt issues, negotiating with banks and term-time, with a limited service during the vacations. well as company for anyone who simply wants a chat.
Students become members of the Students’ Union
other creditors, and assisting students in their application for Within accommodation students elect Junior Common automatically when they enrol at the University, and there is Trained student volunteers, known as Nightliners, run the
hardship funds, charitable funding and state benefits. Room Committees which provide social activities. At Oadby plenty of opportunity for them to get involved in a number service and ensure complete caller anonymity. Nightline can
© University of Leicester ring callers back if requested, no call will ever be refused, and
A wide range of advice and support is in place for students Student Village, an Arts in the Village Programme is of current campaigns as well as to influence what goes on
Leicester LE1 7RH
from overseas including specialist immigration advice; organised through which students are encouraged to in the Union through the student parliament. a choice of female or male listener will be available to talk to.
UK

www.le.ac.uk 2558_08/10 www.le.ac.uk/ssds


UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Student Support and Chaplaincy international students are strongly advised to renew their
visa through the scheme offered by the Service. Introductory
develop skills, enjoy music, use practice rooms and take part
in competitions and events.
Safety Bus
Student Support and Development Service
Development Service (SSDS) The Gatehouse, University Road welcome events are organised for international students Activity Resource Centre
(bottom of Mayor’s Walk) throughout the year, particularly at the start of the academic Percy Gee Building
T: 0116 229 7767 T: 0116 285 6493 year. Students are prepared for various transitions through,
Departmental Tutors T: 0116 223 1123
W: www.le.ac.uk/ssds W: www.le.ac.uk/Chaplaincy for example, pre-arrival information and advice on cultural
E: ssds@le.ac.uk E: chaplaincy@le.ac.uk readjustment when they leave the UK.
At the beginning of your course, you will be assigned a
personal tutor. This tutor can advise on academic issues
W: http://leicesterunion.com/yourunion
E: su-safetybus@le.ac.uk Making Connections
The Student Support and Development Service (SSDS) Students with families can obtain information about and, if required, will act as a link with other staff in the
The Gatehouse offers students a place to come and make
childcare and funding for care, and receive advice on family department, student support services and the University The daily Safety Bus service is provided by the Students’ Where to go for advice and support
provides a fully integrated development and support service themselves at home. We are open Monday to Friday during Union to take students home throughout term time. Two 8-
for students at the University of Leicester. Many of the units term time. Information is available about local churches and support and activities within the city. Information is available administration. Your tutor is also available to discuss issues for study, career and personal issues
about English Language classes for spouses. of a more personal nature and to give advice on other passenger seat vehicles are used to operate the Safety Bus
listed in this leaflet work in close partnership to develop the world faith communities represented at the University.
forms of support. In addition to personal tutors, each service, driven by qualified student drivers. The service starts
and improve the services available to students. There is a chapel to pray in and a library with a good collection The Student Welfare Service works closely with Residential
department has a Careers Tutor and a tutor who acts as a at 6pm in the winter and spring term and 7pm in the
Opening times for the different units may vary. of books. Students can talk to a chaplain from different and Commercial Services to provide high quality support for
point of contact for students with specific learning summer term and there is a ‘pickup’ every half hour. The aim
Please phone/visit website to find out the current traditions (Anglican, Baptist, Roman Catholic, Salvation Army, students living in University owned and managed
difficulties or disabilities. of the service is to ensure that students arrive home safely in
arrangements. Lutheran, Methodist, Society of Friends (Quakers)) and also to accommodation. A Welfare Officer (Accommodation) can
the evening, after an event or when the bars and/or library
a chaplain for International Students. The Chaplaincy presents give advice over private housing contracts, mediate in
closes. There is also a morning service, where one safety bus
See what students say about SSDS at
an opportunity for students to explore spirituality in a wide disputes, and is qualified to provide general housing advice. Students’ Union is used to take students from Oadby Halls of Residence to
sense not limited to Christian understanding. The University works closely with the local Police over
www.le.ac.uk/ssds/introduction the University between 8 and 10am. If you require more
community issues and a Community Warden is employed to Executive Offices, First Floor, Percy Gee Building
develop community cohesion. T: 0116 223 1124 information, please email or see the Student Development
Practical Matters W: www.leicesterstudent.org Transport Officer in the ARC between 10am and 4pm.
E: hello@leicesterunion.com
Student Welfare Service* Support in Accommodation
“The Students’ Union aims to improve, enhance and Nightline Service
First Floor, Percy Gee Building A wide-ranging support / referral system operates within support the lives of students at the University of Leicester”.
T: 0116 223 1185 University owned and managed accommodation. Senior Its primary function is to represent its members, the T: 0116 223 1230 (8 pm – 8 am term-time)
W: www.le.ac.uk/welfare students (Sub-Wardens and Resident Advisers) live on site students, and ensure their rights are upheld. E: nightlineleicester@hotmail.com
E: welfare@le.ac.uk and are trained to provide support, advice and information, Elected student officers and full-time permanent staff run
and to signpost to professional services. They can listen to Nightline is a student-run helpline that operates every night
the Students’ Union and, amongst an array of services,
The Student Welfare Service offers wide-ranging guidance, concerns and will take appropriate action. They are trained in during term-time between 8 pm and 8 am. It aims to
provides The Scholar Bar, a café restaurant, shops,
information and support for students on many issues. first aid, fire safety, mediation and crime prevention and are provide confidential emotional support on any topic that
entertainment, leisure facilities, academic and welfare
Financial advice is offered for prospective and current available on a duty rota to help students from 7pm to 8am the caller wishes to discuss, a wealth of comprehensive
advice, help with accommodation, and a focal point for
students; Student Finance Advisers will work with students on weekdays and for 24 hour periods over weekends during sports clubs, associations and societies. information (from cinema listings to helpline numbers), as
over hardship and debt issues, negotiating with banks and term-time, with a limited service during the vacations. well as company for anyone who simply wants a chat.
Students become members of the Students’ Union
other creditors, and assisting students in their application for Within accommodation students elect Junior Common automatically when they enrol at the University, and there is Trained student volunteers, known as Nightliners, run the
hardship funds, charitable funding and state benefits. Room Committees which provide social activities. At Oadby plenty of opportunity for them to get involved in a number service and ensure complete caller anonymity. Nightline can
© University of Leicester ring callers back if requested, no call will ever be refused, and
A wide range of advice and support is in place for students Student Village, an Arts in the Village Programme is of current campaigns as well as to influence what goes on
Leicester LE1 7RH
from overseas including specialist immigration advice; organised through which students are encouraged to in the Union through the student parliament. a choice of female or male listener will be available to talk to.
UK

www.le.ac.uk 2558_08/10 www.le.ac.uk/ssds


UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Student Support and Chaplaincy international students are strongly advised to renew their
visa through the scheme offered by the Service. Introductory
develop skills, enjoy music, use practice rooms and take part
in competitions and events.
Safety Bus
Student Support and Development Service
Development Service (SSDS) The Gatehouse, University Road welcome events are organised for international students Activity Resource Centre
(bottom of Mayor’s Walk) throughout the year, particularly at the start of the academic Percy Gee Building
T: 0116 229 7767 T: 0116 285 6493 year. Students are prepared for various transitions through,
Departmental Tutors T: 0116 223 1123
W: www.le.ac.uk/ssds W: www.le.ac.uk/Chaplaincy for example, pre-arrival information and advice on cultural
E: ssds@le.ac.uk E: chaplaincy@le.ac.uk readjustment when they leave the UK.
At the beginning of your course, you will be assigned a
personal tutor. This tutor can advise on academic issues
W: http://leicesterunion.com/yourunion
E: su-safetybus@le.ac.uk Making Connections
The Student Support and Development Service (SSDS) Students with families can obtain information about and, if required, will act as a link with other staff in the
The Gatehouse offers students a place to come and make
childcare and funding for care, and receive advice on family department, student support services and the University The daily Safety Bus service is provided by the Students’ Where to go for advice and support
provides a fully integrated development and support service themselves at home. We are open Monday to Friday during Union to take students home throughout term time. Two 8-
for students at the University of Leicester. Many of the units term time. Information is available about local churches and support and activities within the city. Information is available administration. Your tutor is also available to discuss issues for study, career and personal issues
about English Language classes for spouses. of a more personal nature and to give advice on other passenger seat vehicles are used to operate the Safety Bus
listed in this leaflet work in close partnership to develop the world faith communities represented at the University.
forms of support. In addition to personal tutors, each service, driven by qualified student drivers. The service starts
and improve the services available to students. There is a chapel to pray in and a library with a good collection The Student Welfare Service works closely with Residential
department has a Careers Tutor and a tutor who acts as a at 6pm in the winter and spring term and 7pm in the
Opening times for the different units may vary. of books. Students can talk to a chaplain from different and Commercial Services to provide high quality support for
point of contact for students with specific learning summer term and there is a ‘pickup’ every half hour. The aim
Please phone/visit website to find out the current traditions (Anglican, Baptist, Roman Catholic, Salvation Army, students living in University owned and managed
difficulties or disabilities. of the service is to ensure that students arrive home safely in
arrangements. Lutheran, Methodist, Society of Friends (Quakers)) and also to accommodation. A Welfare Officer (Accommodation) can
the evening, after an event or when the bars and/or library
a chaplain for International Students. The Chaplaincy presents give advice over private housing contracts, mediate in
closes. There is also a morning service, where one safety bus
See what students say about SSDS at
an opportunity for students to explore spirituality in a wide disputes, and is qualified to provide general housing advice. Students’ Union is used to take students from Oadby Halls of Residence to
sense not limited to Christian understanding. The University works closely with the local Police over
www.le.ac.uk/ssds/introduction the University between 8 and 10am. If you require more
community issues and a Community Warden is employed to Executive Offices, First Floor, Percy Gee Building
develop community cohesion. T: 0116 223 1124 information, please email or see the Student Development
Practical Matters W: www.leicesterstudent.org Transport Officer in the ARC between 10am and 4pm.
E: hello@leicesterunion.com
Student Welfare Service* Support in Accommodation
“The Students’ Union aims to improve, enhance and Nightline Service
First Floor, Percy Gee Building A wide-ranging support / referral system operates within support the lives of students at the University of Leicester”.
T: 0116 223 1185 University owned and managed accommodation. Senior Its primary function is to represent its members, the T: 0116 223 1230 (8 pm – 8 am term-time)
W: www.le.ac.uk/welfare students (Sub-Wardens and Resident Advisers) live on site students, and ensure their rights are upheld. E: nightlineleicester@hotmail.com
E: welfare@le.ac.uk and are trained to provide support, advice and information, Elected student officers and full-time permanent staff run
and to signpost to professional services. They can listen to Nightline is a student-run helpline that operates every night
the Students’ Union and, amongst an array of services,
The Student Welfare Service offers wide-ranging guidance, concerns and will take appropriate action. They are trained in during term-time between 8 pm and 8 am. It aims to
provides The Scholar Bar, a café restaurant, shops,
information and support for students on many issues. first aid, fire safety, mediation and crime prevention and are provide confidential emotional support on any topic that
entertainment, leisure facilities, academic and welfare
Financial advice is offered for prospective and current available on a duty rota to help students from 7pm to 8am the caller wishes to discuss, a wealth of comprehensive
advice, help with accommodation, and a focal point for
students; Student Finance Advisers will work with students on weekdays and for 24 hour periods over weekends during sports clubs, associations and societies. information (from cinema listings to helpline numbers), as
over hardship and debt issues, negotiating with banks and term-time, with a limited service during the vacations. well as company for anyone who simply wants a chat.
Students become members of the Students’ Union
other creditors, and assisting students in their application for Within accommodation students elect Junior Common automatically when they enrol at the University, and there is Trained student volunteers, known as Nightliners, run the
hardship funds, charitable funding and state benefits. Room Committees which provide social activities. At Oadby plenty of opportunity for them to get involved in a number service and ensure complete caller anonymity. Nightline can
© University of Leicester ring callers back if requested, no call will ever be refused, and
A wide range of advice and support is in place for students Student Village, an Arts in the Village Programme is of current campaigns as well as to influence what goes on
Leicester LE1 7RH
from overseas including specialist immigration advice; organised through which students are encouraged to in the Union through the student parliament. a choice of female or male listener will be available to talk to.
UK

www.le.ac.uk 2558_08/10 www.le.ac.uk/ssds


UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Student Support and Chaplaincy international students are strongly advised to renew their
visa through the scheme offered by the Service. Introductory
develop skills, enjoy music, use practice rooms and take part
in competitions and events.
Safety Bus
Student Support and Development Service
Development Service (SSDS) The Gatehouse, University Road welcome events are organised for international students Activity Resource Centre
(bottom of Mayor’s Walk) throughout the year, particularly at the start of the academic Percy Gee Building
T: 0116 229 7767 T: 0116 285 6493 year. Students are prepared for various transitions through,
Departmental Tutors T: 0116 223 1123
W: www.le.ac.uk/ssds W: www.le.ac.uk/Chaplaincy for example, pre-arrival information and advice on cultural
E: ssds@le.ac.uk E: chaplaincy@le.ac.uk readjustment when they leave the UK.
At the beginning of your course, you will be assigned a
personal tutor. This tutor can advise on academic issues
W: http://leicesterunion.com/yourunion
E: su-safetybus@le.ac.uk Making Connections
The Student Support and Development Service (SSDS) Students with families can obtain information about and, if required, will act as a link with other staff in the
The Gatehouse offers students a place to come and make
childcare and funding for care, and receive advice on family department, student support services and the University The daily Safety Bus service is provided by the Students’ Where to go for advice and support
provides a fully integrated development and support service themselves at home. We are open Monday to Friday during Union to take students home throughout term time. Two 8-
for students at the University of Leicester. Many of the units term time. Information is available about local churches and support and activities within the city. Information is available administration. Your tutor is also available to discuss issues for study, career and personal issues
about English Language classes for spouses. of a more personal nature and to give advice on other passenger seat vehicles are used to operate the Safety Bus
listed in this leaflet work in close partnership to develop the world faith communities represented at the University.
forms of support. In addition to personal tutors, each service, driven by qualified student drivers. The service starts
and improve the services available to students. There is a chapel to pray in and a library with a good collection The Student Welfare Service works closely with Residential
department has a Careers Tutor and a tutor who acts as a at 6pm in the winter and spring term and 7pm in the
Opening times for the different units may vary. of books. Students can talk to a chaplain from different and Commercial Services to provide high quality support for
point of contact for students with specific learning summer term and there is a ‘pickup’ every half hour. The aim
Please phone/visit website to find out the current traditions (Anglican, Baptist, Roman Catholic, Salvation Army, students living in University owned and managed
difficulties or disabilities. of the service is to ensure that students arrive home safely in
arrangements. Lutheran, Methodist, Society of Friends (Quakers)) and also to accommodation. A Welfare Officer (Accommodation) can
the evening, after an event or when the bars and/or library
a chaplain for International Students. The Chaplaincy presents give advice over private housing contracts, mediate in
closes. There is also a morning service, where one safety bus
See what students say about SSDS at
an opportunity for students to explore spirituality in a wide disputes, and is qualified to provide general housing advice. Students’ Union is used to take students from Oadby Halls of Residence to
sense not limited to Christian understanding. The University works closely with the local Police over
www.le.ac.uk/ssds/introduction the University between 8 and 10am. If you require more
community issues and a Community Warden is employed to Executive Offices, First Floor, Percy Gee Building
develop community cohesion. T: 0116 223 1124 information, please email or see the Student Development
Practical Matters W: www.leicesterstudent.org Transport Officer in the ARC between 10am and 4pm.
E: hello@leicesterunion.com
Student Welfare Service* Support in Accommodation
“The Students’ Union aims to improve, enhance and Nightline Service
First Floor, Percy Gee Building A wide-ranging support / referral system operates within support the lives of students at the University of Leicester”.
T: 0116 223 1185 University owned and managed accommodation. Senior Its primary function is to represent its members, the T: 0116 223 1230 (8 pm – 8 am term-time)
W: www.le.ac.uk/welfare students (Sub-Wardens and Resident Advisers) live on site students, and ensure their rights are upheld. E: nightlineleicester@hotmail.com
E: welfare@le.ac.uk and are trained to provide support, advice and information, Elected student officers and full-time permanent staff run
and to signpost to professional services. They can listen to Nightline is a student-run helpline that operates every night
the Students’ Union and, amongst an array of services,
The Student Welfare Service offers wide-ranging guidance, concerns and will take appropriate action. They are trained in during term-time between 8 pm and 8 am. It aims to
provides The Scholar Bar, a café restaurant, shops,
information and support for students on many issues. first aid, fire safety, mediation and crime prevention and are provide confidential emotional support on any topic that
entertainment, leisure facilities, academic and welfare
Financial advice is offered for prospective and current available on a duty rota to help students from 7pm to 8am the caller wishes to discuss, a wealth of comprehensive
advice, help with accommodation, and a focal point for
students; Student Finance Advisers will work with students on weekdays and for 24 hour periods over weekends during sports clubs, associations and societies. information (from cinema listings to helpline numbers), as
over hardship and debt issues, negotiating with banks and term-time, with a limited service during the vacations. well as company for anyone who simply wants a chat.
Students become members of the Students’ Union
other creditors, and assisting students in their application for Within accommodation students elect Junior Common automatically when they enrol at the University, and there is Trained student volunteers, known as Nightliners, run the
hardship funds, charitable funding and state benefits. Room Committees which provide social activities. At Oadby plenty of opportunity for them to get involved in a number service and ensure complete caller anonymity. Nightline can
© University of Leicester ring callers back if requested, no call will ever be refused, and
A wide range of advice and support is in place for students Student Village, an Arts in the Village Programme is of current campaigns as well as to influence what goes on
Leicester LE1 7RH
from overseas including specialist immigration advice; organised through which students are encouraged to in the Union through the student parliament. a choice of female or male listener will be available to talk to.
UK

www.le.ac.uk 2558_08/10 www.le.ac.uk/ssds


UNIVERSITY OF LEICESTER · STUDENT SUPPORT AND DEVELOPMENT SERVICE MAKING CONNECTIONS

Student Support and Chaplaincy international students are strongly advised to renew their
visa through the scheme offered by the Service. Introductory
develop skills, enjoy music, use practice rooms and take part
in competitions and events.
Safety Bus
Student Support and Development Service
Development Service (SSDS) The Gatehouse, University Road welcome events are organised for international students Activity Resource Centre
(bottom of Mayor’s Walk) throughout the year, particularly at the start of the academic Percy Gee Building
T: 0116 229 7767 T: 0116 285 6493 year. Students are prepared for various transitions through,
Departmental Tutors T: 0116 223 1123
W: www.le.ac.uk/ssds W: www.le.ac.uk/Chaplaincy for example, pre-arrival information and advice on cultural
E: ssds@le.ac.uk E: chaplaincy@le.ac.uk readjustment when they leave the UK.
At the beginning of your course, you will be assigned a
personal tutor. This tutor can advise on academic issues
W: http://leicesterunion.com/yourunion
E: su-safetybus@le.ac.uk Making Connections
The Student Support and Development Service (SSDS) Students with families can obtain information about and, if required, will act as a link with other staff in the
The Gatehouse offers students a place to come and make
childcare and funding for care, and receive advice on family department, student support services and the University The daily Safety Bus service is provided by the Students’ Where to go for advice and support
provides a fully integrated development and support service themselves at home. We are open Monday to Friday during Union to take students home throughout term time. Two 8-
for students at the University of Leicester. Many of the units term time. Information is available about local churches and support and activities within the city. Information is available administration. Your tutor is also available to discuss issues for study, career and personal issues
about English Language classes for spouses. of a more personal nature and to give advice on other passenger seat vehicles are used to operate the Safety Bus
listed in this leaflet work in close partnership to develop the world faith communities represented at the University.
forms of support. In addition to personal tutors, each service, driven by qualified student drivers. The service starts
and improve the services available to students. There is a chapel to pray in and a library with a good collection The Student Welfare Service works closely with Residential
department has a Careers Tutor and a tutor who acts as a at 6pm in the winter and spring term and 7pm in the
Opening times for the different units may vary. of books. Students can talk to a chaplain from different and Commercial Services to provide high quality support for
point of contact for students with specific learning summer term and there is a ‘pickup’ every half hour. The aim
Please phone/visit website to find out the current traditions (Anglican, Baptist, Roman Catholic, Salvation Army, students living in University owned and managed
difficulties or disabilities. of the service is to ensure that students arrive home safely in
arrangements. Lutheran, Methodist, Society of Friends (Quakers)) and also to accommodation. A Welfare Officer (Accommodation) can
the evening, after an event or when the bars and/or library
a chaplain for International Students. The Chaplaincy presents give advice over private housing contracts, mediate in
closes. There is also a morning service, where one safety bus
See what students say about SSDS at
an opportunity for students to explore spirituality in a wide disputes, and is qualified to provide general housing advice. Students’ Union is used to take students from Oadby Halls of Residence to
sense not limited to Christian understanding. The University works closely with the local Police over
www.le.ac.uk/ssds/introduction the University between 8 and 10am. If you require more
community issues and a Community Warden is employed to Executive Offices, First Floor, Percy Gee Building
develop community cohesion. T: 0116 223 1124 information, please email or see the Student Development
Practical Matters W: www.leicesterstudent.org Transport Officer in the ARC between 10am and 4pm.
E: hello@leicesterunion.com
Student Welfare Service* Support in Accommodation
“The Students’ Union aims to improve, enhance and Nightline Service
First Floor, Percy Gee Building A wide-ranging support / referral system operates within support the lives of students at the University of Leicester”.
T: 0116 223 1185 University owned and managed accommodation. Senior Its primary function is to represent its members, the T: 0116 223 1230 (8 pm – 8 am term-time)
W: www.le.ac.uk/welfare students (Sub-Wardens and Resident Advisers) live on site students, and ensure their rights are upheld. E: nightlineleicester@hotmail.com
E: welfare@le.ac.uk and are trained to provide support, advice and information, Elected student officers and full-time permanent staff run
and to signpost to professional services. They can listen to Nightline is a student-run helpline that operates every night
the Students’ Union and, amongst an array of services,
The Student Welfare Service offers wide-ranging guidance, concerns and will take appropriate action. They are trained in during term-time between 8 pm and 8 am. It aims to
provides The Scholar Bar, a café restaurant, shops,
information and support for students on many issues. first aid, fire safety, mediation and crime prevention and are provide confidential emotional support on any topic that
entertainment, leisure facilities, academic and welfare
Financial advice is offered for prospective and current available on a duty rota to help students from 7pm to 8am the caller wishes to discuss, a wealth of comprehensive
advice, help with accommodation, and a focal point for
students; Student Finance Advisers will work with students on weekdays and for 24 hour periods over weekends during sports clubs, associations and societies. information (from cinema listings to helpline numbers), as
over hardship and debt issues, negotiating with banks and term-time, with a limited service during the vacations. well as company for anyone who simply wants a chat.
Students become members of the Students’ Union
other creditors, and assisting students in their application for Within accommodation students elect Junior Common automatically when they enrol at the University, and there is Trained student volunteers, known as Nightliners, run the
hardship funds, charitable funding and state benefits. Room Committees which provide social activities. At Oadby plenty of opportunity for them to get involved in a number service and ensure complete caller anonymity. Nightline can
© University of Leicester ring callers back if requested, no call will ever be refused, and
A wide range of advice and support is in place for students Student Village, an Arts in the Village Programme is of current campaigns as well as to influence what goes on
Leicester LE1 7RH
from overseas including specialist immigration advice; organised through which students are encouraged to in the Union through the student parliament. a choice of female or male listener will be available to talk to.
UK

www.le.ac.uk 2558_08/10 www.le.ac.uk/ssds

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