Professional Documents
Culture Documents
CBLM Pack National Certificate Ii Computer Hardware Servicing
CBLM Pack National Certificate Ii Computer Hardware Servicing
You may have some or most of the knowledge and skills included in this
learners guide because you have:
If you can demonstrate to your trainer that you are competent in a particular
skill, you dont have to do the same training again.
If you feel that you have some skills, talk to your trainer about having them
formally recognized. If you have a qualification or certificate of competence from
previous trainings, show them to your trainer. If the skills you acquired are still
current and relevant to the unit of competency, they may become part of the evidence
you can present for RPL. If you are not sure about the currency of your skills,
discuss this with your trainer.
A Trainee Record Book (TRB) is given to you to record important dates, jobs
undertaken and other workplace events that will assist you in providing further
details to your trainer/assessor. A Record of Achievement/Progress Chart is also
provided to your trainer to complete/accomplish once you have completed the
module. This will show your own progress.
QUALIFICATION: COMPUTER HARDWARE SERVICING NC II
INTRODUCTION:
This unit covers the outcomes required in installing, assembling and testing
computers and common peripherals.
NOMINAL DURATION:
LEARNING OUTCOMES:
ASSESSMENT CRITERIA:
1. Installation planned and prepared to ensure that safety measures, policies and
procedures followed, and that work is appropriately sequenced in accordance
with the industry standards
6. Tools, equipment and testing devices needed to carry out the installation work
obtained in accordance with established procedures and checked for correct
operation and safety
14. On-going checks of the quality of the work are undertaken in accordance with
established procedures
16. Circuits and systems are checked as being isolated where necessary using
specified testing procedures
17. Parts or connections of the installation or service that are removed in order to
conduct the test are stored to protect against loss or damage and in accordance
with established procedures
21. Parts, and/or connections removed for the purpose of testing are returned to
pre-test conditions in accordance with established procedures
22. Final inspections are undertaken to ensure the installed devices / systems
conforms to requirements
CONTENT:
ASSESSMENT CRITERIA:
PC or workstations
Instructional Manuals such as: Occupational Health and Safety
policies and procedure manual, device manual and hardware
diagrams and charts.
Tools, equipments and test instruments such as: protective eyewear,
digital multi-meter, crimping tools, pliers, screw drivers.
Supplies and materials such as: UTP cables, RJ45 connector,
appropriate software applications and programs.
ASSESSMENT METHODS:
Written examination
Practical examination.
LEARNING EXPERIENCES
LEARNING OUTCOME #1: PLAN AND PREPARE FOR INSTALLATION
LEARNING OBJECTIVES:
2. Determine the effects of computers to the people, health risk, and to the
environment.
During installation and initial test, careful planning and preparation are to be
done. To avoid personal injury and damages to wiring due to sharp pins on
connectors and printed circuit assemblies, rough chassis edges and corners, and hot
components.
CONCEPT DEVELOPMENT:
EFFECTS OF COMPUTERS
3. Health Risks
4. Public Safety
Adults, teen, and children around the world are using computers to share
publicly their photos, videos, journals, music, and other personal information. Some
of these unsuspecting, innocent computer users have fallen victim to crimes
committed by dangerous strangers. Protect yourself and your dependents from these
criminals by being cautious. For example, do not share information that would allow
others to identify or locate you.
5. Impact on Environment
A. IDENTFICATION
Direction: Identify the Precautions and Procedures write TRUE if the
statement is correct and FALSE if the statement is wrong.
1. Failure to do the proper jumper setting may cause damage to your CPU.
2. After adding and removing any other system components, make sure
that you unplug your power supply.
3. Test the computer, insuring that it meets the necessary system
requirements before booting up.
4. With an effective cooling fan, the CPU can overheat and cause damage to
both CPU and the motherboard.
5. After starting the installation, read carefully the documentation and
procedures on any hardware and software settings that may be required.
B. MATCHING TYPE
Direction: Select your answer on the choices below that will correspond on
the statement. Write the letter of your answer on the space provided.
A. Violation of Privacy
B. Impact on the Environment
C. Public Safety
D. Health Risk
E. Impact on Labor Force
1. TRUE
2. FALSE
3. TRUE
4. FALSE
5. FALSE
B. MULTIPLE CHOICE
1. B
2. E
3. A
4. C
5. D
LEARNING OBJECTIVES:
Are you the person everyone calls when they have a computer problem? Have
you considered getting paid for fixing near-fatal errors and turning your PC prowess
into a business? According a recent report, sales of computer services are expected to
exceed $47 billion this year in the U.S. alone, with PC repair leading the way. But
there are some requirements that you need to know before joining the bandwagon of
Computer Hardware Servicing trade, like document/forms (e.g. Job Orders, Request
Forms, and Report Sheets) and qualifications for personnel in repairing computers.
REQUIRED DOCUMENTS/FORMS:
A. Job Order
A Job order (known as works order outside of the United States because the
work is produced in a manufacturing area known as the works) or job
order (sometimes job ticket or work ticket, as it often has some type of ticket
attached) is an order received by an organization from a customer or client, or an
order created internally within the organization. A work order may be for products or
services.
3. the types of labor required, rate (per hour or per unit) and amount
4. the machine utilization for each machine during the routing process, its rate
and amount
Observation/s:
Date Reported:
***Corrupted Operating System*** January 01,
2012
Reported by:
Ronaldo Supetran
Sign:
Sample Report Sheet
Repair Report Sheet
Education
Certifications
PC technicians must be able to squat, bend and reach to access the computer
equipment requiring repair. They should be physically able to lift at least 50 pounds
of computer components. Employers look for technicians who can stand for long
periods of time and have the ability to perceive a variety of colors. Employers want
technicians who think analytically, are organized and pay attention to detail. They
should feel comfortable working under tight deadlines, and companies may expect
them to work overtime or on weekends.
Applicants should know how to use a variety of standard office software, and
some jobs also require knowledge of networking. Companies prefer candidates with
previous PC repair experience, and they may look for candidates with experience
repairing specific brands of computers. Technicians need strong oral communication
skills and should be able to explain their findings to customers using common terms.
SELF-CHECK NO. 1.1-2
A. IDENTIFICATION
Direction: the Precautions and Procedures write TRUE if the statement is
correct and FALSE if the statement is wrong.
Compare your answers with the Answer Key on the next page. If you
get 80% and above, then you may proceed to the next activity but if not,
master the lesson and take the Self-Check again.
ANSWER KEY 1.1-2
IDENTIFICATION
1. FALSE
2. FALSE
3. FALSE
4. FALSE
5. FALSE
6. FALSE
7. TRUE
INFORMATION SHEET 1.1-3
LEARNING OBJECTIVES:
Time-sharing operating systems schedule tasks for efficient use of the system
and may also include accounting for cost allocation of processor time, mass storage,
printing, and other resources.
For hardware functions such as input and output and memory allocation, the
operating system acts as an intermediary between application programs and the
computer hardware, although the application code is usually executed directly by the
hardware and will frequently make a system call to an OS function or be interrupted
by it. Operating systems are found on almost any device that contains a computer
from cellular phones and video game consoles to supercomputers and web servers.
Real-time
Multi-user
When only a single program is allowed to run at a time, the system is grouped
under a single-tasking system. However, when the operating system allows the
execution of multiple tasks at one time, it is classified as a multi-tasking operating
system. Multi-tasking can be of two types: pre-emptive or co-operative. In pre-
emptive multitasking, the operating system slices the CPU time and dedicates one
slot to each of the programs. Unix-like operating systems such as Solaris and Linux
support pre-emptive multitasking, as does Amiga OS. Cooperative multitasking is
achieved by relying on each process to give time to the other processes in a defined
manner. 16-bit versions of Microsoft Windows used cooperative multi-tasking. 32-
bit versions, both Windows NT and Win9x, used pre-emptive multi-tasking. Mac OS
prior to OS X used to support cooperative multitasking.
Distributed
Embedded
Ken Thompson wrote B, mainly based on BCPL, which he used to write Unix, based
on his experience in the MULTICS project. B was replaced by C, and Unix developed into a
large, complex family of inter-related operating systems which have been influential in every
modern operating system (see History).
The Unix-like family is a diverse group of operating systems, with several major
sub-categories including System V, BSD, and GNU/Linux. The name "UNIX" is a
trademark of the Open Group which licenses it for use with any operating system
that has been shown to conform to their definitions. "Unix-like" is commonly used to
refer to the large set of operating systems which resemble the original Unix.
Unix-like systems run on a
wide variety of computer
architectures. They are used
heavily for servers in business, as
well as workstations in academic
and engineering
environments. Free Unix variants,
such as GNU/Linux and BSD, are
popular in these areas.
Four operating systems are certified by the The Open Group (holder of the Unix
trademark) as Unix. HP's HP-UX and IBM's AIX are both descendants of the original
System V Unix and are designed to run only on their respective vendor's hardware. In
contrast, Sun Microsystems's Solaris Operating System can run on multiple types of
hardware, including x86 and Sparc servers, and PCs. Apple's Mac OS X, a
replacement for Apple's earlier (non-Unix) Mac OS, is a hybrid kernel-based BSD
variant derived from NeXTSTEP, Mach, and FreeBSD.
Unix interoperability was sought by establishing the POSIX standard. The
POSIX standard can be applied to any operating system, although it was originally
created for various Unix variants.
Mac OS X
Microsoft Windows
Server editions of Windows are widely used. In recent years, Microsoft has
expended significant capital in an effort to promote the use of Windows as a server
operating environment. However, Windows' usage on servers is not as widespread as
on personal computers, as Windows competes against Linux and BSD for server
market share.
SELF-CHECK NO. 1.1-3
A. IDENTIFICATION
Direction: Identify the Precautions and Procedures write TRUE if the statement
is correct and FALSE if the statement is wrong.
software.
in simple systems.
use of the system and may also include accounting for cost
resources.
________5) Operating systems are found on almost any device that contains a
Compare your answers with the Answer Key on the next page. If you
get 80% and above, then you may proceed to the next activity but if not,
master the lesson and take the Self-Check again
ANSWER KEY 1.1-3
IDENTIFICATION
1. TRUE
2. FALSE
3. FALSE
4. FALSE
5. TRUE
LEARNING OBJECTIVES:
CONCEPT DEVELOPMENT:
Computer system hardware components include devices that perform the functions
of input, processing, data storage; output and communication. The devices
responsible for these five areas are as follows:
Input
devices.
Input
devices
allow
you to
enter
data or
commands in a form that the computer can use; they send the data or
commands to the processing unit. Commonly-used input devices include
keyboard, mouse, microphone, scanner, digital camera, and PC camera.
Storage devices. Storage usually means secondary storage that can store
data and programs outside the computer itself. Storage devices hold data,
information, and programs permanently. These devices supplement memory
(also called primary storage) that can hold data and programs only temporarily.
Common storage devices include a hard disk, USB flash drives, CDs, DVDs,
and memory cards. A drive is a device that reads from and writes onto a
storage medium. A storage medium is the physical material on which data,
information, and program are stored. Some portable devices, such as digital
cameras, use memory cards as the storage media.
The Motherboard
The system unit is a box-like case that houses the processor, memory and other
electronic components of the computer that are used to process data. All other
computer system devices, such as the monitor, keyboard, and mouse, are linked
either directly or indirectly into the system unit.
Figure below shows some of the components inside the system unit on a typical
PC, including the processor, memory, expansion cards, drive bays, power supply,
ports and connectors. The processor is the device that executes program instructions.
The memory device is a package that holds temporarily data and program
instructions during processing. An expansion card is a circuit board that adds
devices or capabilities to the computer. Finally, devices outside the system unit, such
as a keyboard, mouse, monitor, printer, or microphone, are attached by a cable to a
port or connector on the system unit.
To conserve on space, all-in-one computer houses the system unit in the same
physical case as the monitor. On notebook computers, the keyboard and pointing
device often occupy the area on the top of the system unit. The display attaches to
the system unit by a hinge. The system unit on a handheld computer usually
consumes the entire device. On these devices, the display is part of the system unit
too.
When the cover of a system unit is removed, the motherboard, also called
system board, can be seen inside the housing. The motherboard, a single circuit board, provides the
path through which the processor communicates with memory components, other components, and
peripheral devices. In a typical personal computer, the components attached to the motherboard include
processor, memory chips, support electronic circuitry, and expansion boards. It is the processor that is
the most important component of the motherboard.
Many electronic components attach to the motherboard
Ultimately, the type of processor and the amount of RAM placed on the
motherboard define the computers speed and capacity. The processor is generally
not made by the manufacturers of PCs. It is made by companies that specialized in
the development and manufacture of
microprocessors. A number of
companies make microprocessors,
including Intel, IBM, Motorola, Advanced
Micro Devices (AMD), and Cyrix. Most
chips are no bigger than one-half-inch
square. Manufacturers package chips so
the chips can be attached to a circuit
board such as a motherboard, memory
module, or adapter card.
The central processing unit (CPU), also called processor, interprets and
carries out the basic instructions that operate a computer. The CPU significantly
impacts overall computing power and manages most of a computer's operations. On
larger computers, such as mainframes and supercomputers, the various functions
performed by the processor extend over many separate chips and often multiple
circuit boards. On a personal computer, all functions of the processor usually are on
a single chip.
Memory
The major feature of memory is that it rapidly provides the instructions and
data to the CPU. Memory stores three basic categories of items: (1) the operating
system and other system software that control or maintain the computer and its
devices; (2) application programs that carry our a specific task such as word
processing; and (3) the data being processed by the application programs and
resulting information.
This role of memory to store both data and programs is known as the stored
program concept.
The system unit contains two types of memory: volatile and nonvolatile. The
contents of volatile memory are lost when the computer power is turned off. In
nonvolatile memory, the combination of circuit states is fixed, and therefore the
contents of nonvolatile memory are not lost when power is removed from the
computer. RAM is the most common type of volatile memory. Examples of nonvolatile
memory include ROM, flash memory and CMOS. The following sub-sections discuss
these types of memory.
RAM
Random Access Memory (RAM) is the memory chips that are mounted directly
on the motherboard or mounted on peripheral cards that plug into the motherboard.
The RAM chips consist of millions of switches that are sensitive to changes in electric
current. When the computer is powered on, certain operating system files are loaded
from a storage device such as a hard disk into RAM. These files remain in RAM as
long as the computer is running. As additional programs and data are requested,
they are read from storage into RAM. The processor acts upon the data while it is in
RAM. During the running time, the contents of RAM may change as the program is
executed.
RAM comes in many different varieties. Three basic types of RAM are dynamic
RAM, static RAM, and magnetoresistive RAM. Dynamic RAM (DRAM) must be
refreshed (or recharged) constantly by the CPU or it loses its contents. Many
variations of DRAM chips exist, most of which are faster than the basic DRAM. One
type of DRAM is Synchronous DRAM (SDRAM), which is much faster than DRAM
because it is synchronized to the system clock. Double Data Rate (DDR) SDRAM
chips are eve faster than SDRAM chips because they transfer data twice for each
clock cycle, instead of just once, and DDR2 and DDR3 are even faster than DDR.
Dual channel SDRAM is faster than single channel SDRAM because it delivers twice
the amount of data to the processor. Rambus DRAM (RDRAM) is yet another type of
DRAM that is much faster than SDRAM because it uses pipelining techniques. Most
personal computers today use some form of SDRAM chips or RDRAM chips.
Static RAM (SRAM) is faster and more reliable than any form of DRAM. The
term static refers to the fact that it does not have to be re-energized as often as
DRAM. SRAM is much more expensive than DRAM, thus it is usually used for special
purpose, such as used in cache.
ROM
Read-only memory (ROM) refers to memory chips storing permanent data and
instructions. That is, the items stored in ROM chips cannot be modified--hence, the
name read-only. ROM is usually nonvolatile. In ROM, the combination of circuit
states is fixed, and therefore its contents are not lost if the power is removed. The
data, instructions, or information stored on ROM chips often are recorded when the
chip is manufactured. ROM chips that contain permanently written data,
instructions, or information are called firmware. Firmware can be read and used,
but cannot be changed by user. For example, ROM contains the programs that direct
the computer to load the operating system and other files when the computer is
turned on. In addition to computers, many devices contain ROM chips. For example,
ROM chips in printers contain data for fonts.
Flash memory chips also store data and programs on many mobile computers and
devices, such as smart telephones, digital cameras, pagers, PDAs, automotive
devices, portable media players, digital voice recorders, and printers. When you
enter names and addresses in a smart phone or PDA, a flash memory chip stores the
data. Some portable media players such as MP3 players store music on flash
memory chips; others store music on tiny hard disks or flash memory cards. The
logic capabilities of these devices can be upgraded by simply downloading new
software from the Internet or a vendor-supplied disk to flash memory.
CMOS
Some RAM chips, flash memory chips, and other types of memory chips use
complementary metal-oxide semiconductor (CMOS) technology because it provides
high speeds and consumes little power. CMOS technology uses battery power to
retain information even when the power to the computer is off. Battery-backed CMOS
memory chips, for example, can keep the calendar, date, and time current even when
the computer is off. The flash memory chips that store a computer's startup
information often use CMOS technology.
Expansion Slots and Adapter
Cards
An expansion slot is a
socket on the motherboard that
can hold an adapter card. An
adapter card, also called
expansion card, is a circuit
board that enhances functions
of a component of the system
unit and/or provides
connections to peripherals. A
peripheral is a device that
connects to the system unit and
is controlled by the processor in An adapter card being inserted in an expansion slot
the computer. Examples of
peripherals are modems, disk drives, printers, scanners, and keyboards. The adapter
cards contain the electronic circuitry for many supplemental capabilities, such as
more memory, higher-quality sound devices, a modem, extra ports, or graphics
capabilities. Figure shows an expansion card being plugged into an expansion slot on
a personal computer
motherboard.
Some motherboards
include all necessary
capabilities and do not
require adapter cards.
Other motherboards may Currently used adapter cards and their functions
require adapter cards to provide capabilities such as sound and video. A sound card
is used to enhance the sound-generating capabilities of a personal computer by
making two basic functions possible. First it enables sounds to be captured and
stored on disk. Second, it enables sounds to be played through external speakers.
The sound card can add realism to computer games with stereo music and sound
effects.
It also allows us to speak commands and enter words to our PCs via speech
recognition. The typical sound card will have receptacles for a microphone, a headset,
an audio output, and a joystick. A video card, also called video adapter or
graphics card, converts computer output into a video signal that is sent through a
cable to the monitor, which displays an image on the screen.
In the past, installing a card was not easy and required you to set switches and
other elements on the motherboard. Today, many computers support Plug and Play,
which refers to the computer's capability to automatically configure adapter cards
and other peripherals as you install them. Having Plug and Play support means that
a user can plug in a new component turn on the computer, and then use or play the
component without having to configure the system manually.
There are four widely used types of removable flash memory devices: flash
memory cards, USB flash drives, PC cards, and ExpressCard modules. Unlike
adapter cards that require you to open the system unit and install the card on the
motherboard, you can change a removable flash memory device without having to
open the system unit or restart the computer. This feature, called hot plugging, allows
you to insert and remove the removable flash memory and other devices while the
computer is running.
A flash memory card is a removable flash memory device, which you inset and
remove from a slot in a computer, mobile device, or card reader/writer. Many mobile
and consumer devices, such as smart phones, digital cameras, portable media
players, and PDAs use these memory cards. Some printers and computers have built-
in card readers/writers or slots that read flash memory cards. In addition, you can
purchase an external card reader/writer that attaches to any computer. Flash
memory cards are available in a variety of shapes, sizes and capacities.
A USB flash drive is a flash memory storage device that plugs in a USB port
on a computer or portable device. A special type of USB flash drive, called a U3
smart drive, includes preinstalled software accessed through a Window-type
interface.
Other Components
A PC Card slides in a PC Card slot
Buses
Buses allow the various devices inside and attached to the system unit to
communicate with each other
transmitted from one location to another at a time. The larger the number of bits
handled by the bus, the faster the computer transfers data. If a number in memory
occupies 64 bits, it must be transmitted in two separate steps when using a 32-bit
bus: once for the first 32 bits and once for the second 32 bits. Using a 64-bit bus,
however, the number can be transmitted in a single step, transferring all 64 bits at
once. The wider the bus, the fewer number of transfer steps required and the faster
the transfer of data. Most personal computers today use a 64-bit bus.
Every bus also has a clock speed. Just like the processor, the clock speed for a bus is
measured in megahertz. The higher the bus clock speed, the faster the transmission
of data, which results in applications running faster. Most of today's processors have
a bus clock speed of 400, 533, 667, 800, 1066, or 1333 MHz.
Two basic types of buses are found in a computer: a system bus and an expansion
bus. A system bus is part of the motherboard and connects the CPU to main
memory. An expansion bus allows the CPU to communicate with peripheral devices.
Data transmitted to the CPU travels from the expansion bus and the system bus.
When computer professionals use the term bus by itself, they usually are referring to
the system bus. Since the types of expansion buses on a motherboard determine the
types of expansion cards you can add, you should understand the expansion buses
commonly found in today's personal computers:
The PCI Express (PCIe) bus is an expansion bus that expands on and doubles
the speed of the original PCI bus. Nearly all video cards today use the PCI
Express bus, as well as many hard disks and network cards. Experts predict
the PCI Express bus eventually will replace the PCI bus completely.
The Universal Serial Bus (USB) and FireWire bus are buses that eliminate
the need to install expansion cards into expansion slots. In a computer
equipped with a USB, USB devices are connected to each other outside the
system unit and then a single cable attaches to the USB port. The USB port
then connects to USB, which connects to the PCI bus on the motherboard. The
USB hot plug feature allows peripheral devices to be connected to or removed
from the USB port while the PC is running. The FireWire bus works in a similar
fashion. With these buses, expansion slots are available for devices not
compatible with USB or FireWire.
The expansion bus for a PC Card is the PC Card bus. With a PC Card inserted into a
PC Card slot, data travels on the PC Card bus to the PCI bus.
A system unit has many ports
A serial port is a type of interface that connects a device to the system unit by
transmitting data one bit at a time. It usually used to connect devices that do
not required fast data transmission rates, such as a mouse or keyboard. The
COM port (short for communications port) on the system unit is one type of
serial port. Some modems, which connect the system unit to a telephone line,
use a serial port because the telephone line expects the data in a serial form.
Serial ports conform to either the RS-232 or RS-422 standard with 9-pin or 25-
pin. One of the 9 or 25 lines carries the serial signal to the peripheral device,
and another line carries the signal from the device. The other lines carry
control signals.
Parallel ports allow the parallel transmission of data; that is, several bits are
transmitted simultaneously. Figure also shows how 8-bit bytes travel in
parallel over 8 separate lines. Extra lines carry control signals. Parallel ports
use the same 25-pin RS-232C connector or the 36-pin Centronics connector.
These ports provide the interface for such devices as high-speed printers,
external magnetic tape or disk backup units, and other computers. Two newer
types of parallel ports, the EPP (Enhanced Parallel Port) and the ECP (Extended
Capabilities Port), use the same connectors as the Centronics port, but are
more than 10 times faster.
A serial port and parallel port
USB (Universal Serial Bus) ports are used in high-speed device interfaces. Up
to 127 peripheral devices can be daisy-chained to a single USB port. USB ports
are ideal for digital cameras, scanners, games controllers, MP3 music player,
CD & DVD, removable hard disk, PDA, smart phone, and high-speed modems.
Many system units have six to eight USB ports. Some newer peripheral devices
may attach only to a USB port. Others attach to either a serial or parallel port,
as well as a USB port. When connecting a device to a USB port, you do not
need to install a card in the computer. Simply plug one end of the cable into
the USB port and the other end into the device. To attach multiple peripherals
using a single USB port, you can use a USB hub. A USB hub is a device that
plugs in a USB port on the system unit and contains multiple USB ports in
which you plug cables from USB devices. Some USB hubs are wireless. The
latest version of USB, called USB 2.0, is a more advanced and faster USB, with
speeds 40 times higher than that of its predecessor.
FireWire ports, also
called IEEE 1394
port, are similar to
the USB port and can
connect multiple types
of devices that require
faster data
transmission speeds
such as digital video
cameras, digital VCRs
color printer,
scanners, digital
cameras, and DVD
drives to a single
connector. Up to 63 USB and FireWire ports are replacing traditional ports
devices can be connected together using a FireWire port. The latest FireWire
version, called FireWire 800, is much more advanced than its predecessor,
FireWire 400. The FireWire also supports Plug and Play. Many computer
professionals believe that ports such as USB and FireWire someday will replace
serial and parallel ports completely. Having standard ports and connectors,
such as USB and FireWire, greatly simplify the process of attaching devices to
a computer. In general, FireWire has replaced parallel and SCSI ports, and
USB ports have replaced mouse, keyboard, serial, audio, and parallel ports.
Some newer computers do not have a serial or parallel port. Users plug the
device in a USB or FireWire port. Figure 4-32 shows how USB and FireWire are
replacing other ports completely.
There are five special-purpose ports available: MIDI, eSATA, SCSI, IrDA, and
Bluetooth. These ports are not included in typical computers. For a computer to have
these ports, you often must customize the computer purchase order. MIDI (Musical
Instrument Digital Interface) ports connect the system unit to a musical
instrument, such as an electronic keyboard. The electronic music industry has
adopted MIDI as a standard to define how devices, such as sound cards and
synthesizers, represent sounds electronically. A synthesizer, which can be a
peripheral or a chip, creates sound from digital instructions. A system unit with a
MIDI port has the capability of recording sounds that have been created by a
synthesizer and the processing the sounds to create new sounds. Nearly every sound
card supports the MIDI standard, so you can play and manipulate on one computer
sounds that originally were created on another computer.
Built into the power supply is a fan that keeps the power supply cool. Many
newer computers have additional fans near certain components in the system unit
such as the processor, hard disk, and ports. Processor chips generate quite a bit of
heat, which could cause the chip to burn up. Although the computers main fan
generates airflow, many of todays processors require additional cooling. A heat sink
is a small ceramic or metal component with fins on its surface that absorbs and
disperses heat produced by electrical components such as a processor. Because a
heat sink consumes extra space, smaller device called a heat pipe cools processors in
notebook computers.
TASK SHEET. 1.1-4
Equipment:
1. Computer
2. PPE
Steps/Procedure:
Criteria Yes No
Computer components and peripherals are identified
correctly
LEARNING OBJECTIVES:
Multi-tester or Multi-meter
A multi-meter or a multi-tester,
also known as a VOM (Volt-Ohm
meter), is an electronic measuring
instrument that combines several
measurement functions in one
unit
Pliers (Assorted)
Screwdriver
A screwdriver is a tool for
driving screws and often rotating
other machine elements with the
mating drive system
Soldering Gun
A soldering gun is
a tool for soldering metals using
tin-based solder to achieve a
highly conductive contact
Desoldering Tool
Allen Wrench
A hex key, Allen key, or Allen
wrench (also known by various
other synonyms) is a tool of
hexagonal cross-section used to
drive bolts and screws that have a
hexagonal socket in the head
(internal-wrenching hexagon drive)
Flashlight
Tweezers
Printer
Computer
A computer is
a programmable machine designe
d to automatically carry out a
sequence of arithmetic or logical
operations
Windows Operating System
CD/DVD
Device Driver
CD/DVD
An application used
to install the device
and peripherals of a
computer systems
and networks
RS 232 pin
insertion/extraction
tool
Crimping Tool
UTP Unshielded
Twisted Pair Cat 5
Cable
RJ 45 Connector
A plastic connector
used for UTP Cable
to connect
computers in a
network
Ethernet Switch
A network
switch or switching
hub is a computer
networking
device that
connects network
segments or networ
k devices
________3. Fliers are hand tool used to hold objects firmly for beding or physical
Compression
________4. A screw is a tool for driving screws and often rotating other machine
elements with the mating drive system
________5. A Soldering Gun is a tool for soldering metals using tin-based solder
to achieve a highly conductive contact
B. MATCHING TYPE
Direction: Select your answer on the choices below that will correspond on the
statement. Write the letter of your answer on the space provided.
1. Mirror
2. Flash light
3. Gloves
4. Tweezers
5. IC Insertion and Extracting Tool
______ 4. Intended for picking up objects too small for human hands
1. FALSE
2. FALSE
3. FALSE
4. FALSE
5. TRUE
D. MULTIPLE CHOICE
1. G
2. J
3. F
4. I
5. H
EVIDENCE PLAN
QUALIFICATION: COMPUTER HARDWARE SERVICING NC II
Title of Evaluation INSTALL COMPUTER SYSTEMS AND
NETWORKS
Units of INSTALL COMPUTER SYSTEMS AND
competency NETWORKS
covered
Written Examination
The evidence must show that the trainee
Plans and prepares installation to ensure OH&S
policies and procedures , sequences the work
appropriately in accordance with requirements X X X
X
Tests devices / systems and/or installation to
determine whether it conforms to requirements
Types of computers
Identifies the different computer operating systems
X X X
Use of utilities/software
Operating systems
Diagnostic software
Device drivers
Objectives/ # of
Content Knowledge Comprehensive Application Items/ %
Area/ Topics of test
Installation is
planned and
prepared to
ensure OH&S
policies and
procedures
are followed, (5) (2) (3) (10)
the work is 10% 4% 6% 20%
appropriately
sequenced in
accordance
with
requirements
Computer
(2) (3) (5) (10)
operating
4% 6% 10% 20%
systems
Appropriate
personnel are
consulted to
ensure the
work is (1) (1) (3) (5)
coordinated 2% 2% 6% 10%
effectively with
others
involved on
the work site
I. MULTIPLE CHOICE
DIRECTION: Select the best answer from among the choices given. Write
your answer on your answer sheets.(15 minutes time limit.
10 items each)
D. None of Above
A. Inspection
B. Installation
C. Intonation
A. Monitor
B. Printer
C. CPU
D. All of the Above
4. Without an effective ________, the CPU can overheat and cause damage
to both CPU and the motherboard.
A. Cooling Fan
B. Heat Sink
C. Motherboard
5. Each bank must have the same _____ and type of memory installed in
pairs.
A. Size
B. Speed
C. Accuracy
D. All of the Above
6. Before adding and removing any other system components, make sure
that you unplug your _________.
A. Motherboard
B. UPS
C. Power Supply
D. All of the Above
A. Solar System
B. System Component
C. Shoot System
D. None of the Above
9. If the computer does not pass any of the ________________ (POST), the
computer will receive an irregular_________________. An irregular POST
is a beep code which is different from the standard beep which can
either be no beeps at all or a combination of different beeps.
A. Power on Self-Test
B. Power on Supply-Test
C. Power on System-Test
D. None of the Above
A. Strike Force
B. Lightning Force
C. Labor Force
A. Operating System
B. Application Programs
E. Single-Tasking System
H. Ken Thompson
I. Mac OS X
J. Linus Torvald
10. An operating system type that schedule tasks for efficient use of
the system and may also include accounting for cost allocation of
processor time, mass storage, printing, and other resources.
III. TRUE OR FALSE
Directions: Write TRUE if the statement is TRUE. If the statement is FALSE.
Write your answers in your answer sheets. (5 minutes time limit. 5 items
each).
4. Input devices allow you to enter data or commands in a form that the
computer can use; they send the data or commands to the processing
unit.
8. The memory, formally known as the central processing unit (CPU), has
electronic circuitry that manipulates input data into the information
people want. Computer instructions are actually are executed in the
central processing unit.
11. Storage usually means primary storage that can store data and
programs outside the computer itself.
13. The system unit is a box-like case that houses the processor,
memory and other electronic components of the computer that are used
to process data.
14. When the cover of a system unit is removed, the motherboard, also
called system board, can be seen inside the housing.
Complete the sentence by giving the right answer in the blanks. Write your
answer in you answer sheets. (10 minutes time limit. 10 items each.
Wrong spelling wrong)
4. A tool for driving screws and often rotating other machine elements with
the mating drive system is called___________.
6. Tools used for removing the molten solder so that the joint may be
separated are called_______________.
8. Tools used for picking up objects too small to be easily handled with
the human hands are called _________________.
I. MULTIPLE CHOICE
1. A 5. A 9. A
2. B 6. C 10. C
3. C 7. B
4. A 8. A
II. MATCHING TYPE
A.
1. B
2. A
3. D
4. J
5. I
6. H
7. G
8. F
9. E
10. C
A.
1. FALSE
2. FALSE
3. FALSE
4. TRUE
5. FALSE
A.
1. TRUE
87
2. PROCESSING
3. COMMUNICATION
4. TRUE
5. OUTPUT DEVICE
6. SYSTEM UNIT
7. TRUE
8. PROCESSOR
9. TRUE
10. ELECTRONIC DEVICE
11. SECONDARY STORAGE
12. TRUE
13. TRUE
14. TRUE
15. INTEGRATED CIRCUIT
V. COMPLETION
A.
1. PROTECTIVE EYEWEAR
2. MULTI-METER OR MULTI-TESTER OR VOM METER
3. PLIER
4. SCREWDRIVER
5. SOLDERING GUN OR IRON
6. DESOLDERING TOOLS
7. FLASHLIGHT
8. TWEEZERS
9. GLOVE
10. PRINTER
Trainees name:
88
Trainers name:
QUALIFICATION: COMPUTER HARDWARE SERVICING NC II
Title of Evaluation INSTALL COMPUTER SYSTEMS AND
NETWORKS
Units of competency INSTALL COMPUTER SYSREMS AND
covered: NETWORKS
Date of evaluation:
Time of evaluation:
Instructions for Practical Demonstration:
Please see attached Instruction for Practical examination (Trainee)
In the workshop, given the supplies, materials, tools and equipment, you
are required to install, assemble and test computers and common peripherals in 4
hours only.
89
Identifies the different computer operating systems
Questioning:
90
6. What is the tangible part of the computer?
7. What is the main printed circuit board on your computer?
8. What is the device that helps to display the images on the monitor?
Acceptable Answers:
1. Planned Installation
2. A TESDA Certified Trainer and Technician
3. Multi-tester
4. Manual
5. operating system
6. Peripheral devices
7. Motherboard
8. Video Card
91
Title of INSTALL COMPUTER SYSTEMS AND NETWORKS
Evaluation
Units of
competency INSTALL COMPUTER SYSTEMS AND NETWORKS
covered:
Date of
evaluation:
Time of
evaluation:
92
INSTRUCTION FOR DEMONSTRATION:
93
4. The facilitator/trainer will provide you the necessary
supplies/materials, tools/instruments and forms. Inform the
facilitator/trainer if you intend to use your own materials/supplies,
tools and instrument.
5. You will be evaluated through demonstration of skills observation
with questioning, written test and practical demonstration.
94
Provide the necessary supplies/materials, tools and equipment needed
in the evaluation
Conduct competency evaluation
Provide feedback to trainee after evaluation
Record and report result of evaluation
95
COMPETENCY ASSESSMENT RESULT SUMMARY
Candidates Name:
Assessors Name:
COMPUTER HARDWARE SERVICING NC II
Qualification:
PLAN AND PREPARE FOR INSTALLATION
Title of competency
assessment
Date of Assessment
Assessment Center
96
Inventory of Training Resources Inventory of Training Resources
Resources for presenting instruction
Computer book, PC 8
Magazines and journals
Non Print Resources
Videos/slides 11 +1
VHS/VCD player 1 1
White board 1 2 +2
OHP/LCD 1 1
Whiteboard 1 piece 2 +2
Tools
97
Purchase
Lead 1 spool 2 +1
98
LEGEND:
Symbol Description
Door
Computer
S Server
Stool
P Projector
A
Air Conditioning
Garbage Bin
G
Security Area
S
C
99
Note: This workshop layout was based on a small ACLC School in Manila that shares
with other building offices. That is why some components of competency based
utilities are merged. Noted are the components that are merged:
Practical Work Area are also utilized as Quality Control Area and Support Service
Area for Electronics NC II. All of the resources of CHS NC II and Electronics NC II are
located in a centralized Training Resources Center. Computer Laboratory also
serve as Contextual Control Laboratory.
100
Information/Reception Area
SC
FORMER ACLC
COMMONWEALTH, QC
Practical Work H
Area, Hardware
and Equipment A
Room and
L
A G
STATION L
Administration Office
1 W
SUPPLIES
Y
STATION
Faculty Room
2
Quality
Control
Area/Support
Service Area
D
W
h
A
i
t
e
b
oPC
a
Mens Ladies Training Resource r LAB
P
d
CR center
CR
S
Contextual Control Laboratory
G G G
101
Date Developed: Document No.
CHS NC II
Install Computer Issued by:
Systems and Page 102 of 85
Networks Developed by: Revision
Ronaldo Supetran #: