Professional Documents
Culture Documents
A. INTRODUCTION
This module deals with the knowledge, skills, and application towards installing, assembling and testing computers and
common peripherals.
B. LEARNING ACTIVITIES
LO 1: Assemble Computer Hardware
Learning Content Methods Presentation Practice Feedback Resources Time
Developed by:
Johnny Jean N. Tigas
Revision # 01
policies and 1.1-1
procedures are
followed in
accordance with
systems
requirements
2. Materials
necessary to
complete the work
are identified and
obtained in
accordance with
established
procedures and
checked against
systems
requirements
3. Identify tools,
equipment and
testing devices
needed to carry
out the
installation work
are obtained in
accordance with
established
procedures and
checked for
Developed by:
Johnny Jean N. Tigas
Revision # 01
correct operation
and safety
4. Computer
hardware is
assembled in
accordance with
established
procedures and
systems requirements
5.Basic-input-
output-system
(BIOS)
configuration is
performed in
accordance with
hardware
requirements
Developed by:
Johnny Jean N. Tigas
Revision # 01
comply with end-user performance Perform task performanc 2.PC specification
objectives of task sheet 3.4-1 e using 3.Schematic
requirements Diagrams
2. sheet 3.4-1 performanc 4.Diagnostics
Peripherals/devices e criteria software and
drivers are installed check list CDROMs
3.4-1 5.Books/manuals/m
and configured in agazines
accordance with 6.Tools and test
manufacturers equipment
instructions and/or -head screwdriver
OS installation -Philips head
screwdriver
procedures
-Long nosed pliers
3. OS and drivers -Allen bit wrench
updates/patches are
accessed and installed
in accordance with
manufacturers
recommendations and
requirements
4. On-going checks of
the quality of the work
are undertaken in
accordance with
established
procedures
C. ASSESSMENT PLAN
Written Test
Performance Test
Developed by:
Johnny Jean N. Tigas
Revision # 01
D. TEACHERS SELF-REFLECTION OF THE SESSION
Developed by:
Johnny Jean N. Tigas
Revision # 01
(COMPUTER SYSTEM SERVICING)
COMPETENCY-BASED LEARNING MATERIALS
List of Competencies
Developed by:
Johnny Jean Tigas
Revision # 01
MODULE CONTENT
MODULE DESCRIPTOR:
Contents:
Assessment Criteria
Developed by:
Johnny Jean Tigas
Revision # 01
2. Appropriate personnel are consulted to ensure the work is
coordinated effectively with others involved on the work site
Conditions
Assessment Method:
1. Hands-on
2. Direct observation
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
3. Practical demonstration
4. Oral Questioning
Contents:
Assessment Criteria
Developed by:
Johnny Jean Tigas
Revision # 01
8. OH&S policies and procedures for installing devices/systems are
followed
16. Circuits and systems are checked as being isolated where necessary
using specified testing procedures
Developed by:
Johnny Jean Tigas
Revision # 01
21. Parts, and/or connections removed for the purpose of testing are
returned to pre-test conditions in accordance with established
procedures
Conditions
1. Hands-on
2. Direct observation
3. Practical demonstration
4. Oral and written exam
Developed by:
Johnny Jean Tigas
Revision # 01
Learning Experience
Learning Outcome No. 1
ASSEMBLE COMPUTER HARDWARE
Developed by:
Johnny Jean Tigas
Revision # 01
INFORMATION SHEET NO. 1.1-1
OCCUPATIONAL HEALTH AND SAFETY POLICIES AND PROCEDURES
LEARNING OBJECTIVES:
After reading of this Information Sheet, you should be able to:
2. Determine the effects of computers to the people, health risk, and to the
environment.
During installation and initial test, careful planning and preparation are to be
done. To avoid personal injury and damages to wiring due to sharp pins on
connectors and printed circuit assemblies, rough chassis edges and corners, and hot
components.
Adhere to warnings and limitations regarding accessibility into areas
designated only for authorized technical personnel.
CONCEPT DEVELOPMENT:
SOME BASIC PRECAUTIONS AND PROCEDURES:
Before starting the installation, read carefully the documentation and
procedures on any hardware and software settings that may be required.
Failure to do the proper jumper setting may cause damage to your CPU.
Without an effective cooling fan, the CPU can overheat and cause damage to
both CPU and the motherboard.
Each bank must have the same size and type of memory installed in pairs.
Before adding and removing any other system components, make sure that you
unplug your power supply. Failure to do so may cause damage to your
motherboard and in the system component.
Test the computer, insuring that it meets the necessary system requirements
before booting up.
If the computer does not pass any of the power on self-test (POST), the
computer will receive an irregular power on self-test. An irregular POST is a
beep code which is different from the standard beep which can either be no
beeps at all or a combination of different beeps.
Developed by:
Johnny Jean Tigas
Revision # 01
EFFECTS OF COMPUTERS
1. Violation of Privacy
3. Health Risks
4. Public Safety
Adults, teen, and children around the world are using computers to share
publicly their photos, videos, journals, music, and other personal information. Some
of these unsuspecting, innocent computer users have fallen victim to crimes
committed by dangerous strangers. Protect yourself and your dependents from these
criminals by being cautious. For example, do not share information that would allow
others to identify or locate you.
5. Impact on Environment
Developed by:
Johnny Jean Tigas
Revision # 01
manufacture a personal computer equals that of a mid-sized car. When computers
are discarded in landfills, they release toxic materials and potentially dangerous
levels of lead, mercury, and flame retardants. Strategies that can help protect the
environment include recycling, regulating manufacturing processes, extending the
life of computers, and immediately donating replaced computers
A. IDENTFICATION
1. Failure to do the proper jumper setting may cause damage to your CPU.
2. After adding and removing any other system components, make sure
that you unplug your power supply.
3. Test the computer, insuring that it meets the necessary system
requirements before booting up.
4. With an effective cooling fan, the CPU can overheat and cause damage to
both CPU and the motherboard.
5. After starting the installation, read carefully the documentation and
procedures on any hardware and software settings that may be required.
B. MATCHING TYPE
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
Direction: Select your answer on the choices below that will correspond on
the statement. Write the letter of your answer on the space provided.
A. Violation of Privacy
B. Impact on the Environment
C. Public Safety
D. Health Risk
E. Impact on Labor Force
Compare your answers with the Answer Key on the next page. If you
get 80% and above, then you may proceed to the next activity but if not,
master the lesson and take the Self-Check again.
Developed by:
Johnny Jean Tigas
Revision # 01
A. IDENTIFICATION
1. TRUE
2. FALSE
3. TRUE
4. FALSE
5. FALSE
B. MULTIPLE CHOICE
1. B
2. E
3. A
4. C
5. D
Developed by:
Johnny Jean Tigas
Revision # 01
INFORMATION SHEET NO. 1.1-2
LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:
Are you the person everyone calls when they have a computer problem? Have
you considered getting paid for fixing near-fatal errors and turning your PC prowess
into a business? According a recent report, sales of computer services are expected to
exceed $47 billion this year in the U.S. alone, with PC repair leading the way. But
there are some requirements that you need to know before joining the bandwagon of
Computer Hardware Servicing trade, like document/forms (e.g. Job Orders, Request
Forms, and Report Sheets) and qualifications for personnel in repairing computers.
REQUIRED DOCUMENTS/FORMS:
A. Job Order
A Job order (known as works order outside of the United States because the
work is produced in a manufacturing area known as the works) or job
order (sometimes job ticket or work ticket, as it often has some type of ticket
attached) is an order received by an organization from a customer or client, or an
order created internally within the organization. A work order may be for products or
services.
Developed by:
Johnny Jean Tigas
Revision # 01
A work order may be a maintenance or repair request from students, faculty or
staff in a university.
Contractors may use a single job work order and invoice form that contains the
customer information, describes the work performed, lists charges for material and
labor, and can be given to the customer as an invoice.
Developed by:
Johnny Jean Tigas
Revision # 01
Computer Repair Job Order Form
___________________________________________________________________________
Developed by:
Johnny Jean Tigas
Revision # 01
Computer Hardware Servicing maintenance, which includes planned installation,
main objective is to keep and improve production facilities, to keep and improve
production facilities stable and efficient at the lowest life cycle cost with the active
participation of all members in the company. A Request Form is used to put this
objective into action. And the Report Sheet and Request Form bring to life this
maintenances purposes which are:
Developed by:
Johnny Jean Tigas
Revision # 01
UNIT NO. 5-2 Description: Acer Aspire 4736Z Laptop Computer
Observation/s:
Date Reported:
***Corrupted Operating System*** December 01,
2015
Reported by:
Sign:
Developed by:
Johnny Jean Tigas
Revision # 01
Repair Report Sheet
Developed by:
Johnny Jean Tigas
Revision # 01
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
REQUIRED QUALIFICATION FOR A COMPUTER HARDWARE PERSONNEL:
Education
Certifications
PC technicians must be able to squat, bend and reach to access the computer
equipment requiring repair. They should be physically able to lift at least 50 pounds
of computer components. Employers look for technicians who can stand for long
periods of time and have the ability to perceive a variety of colors. Employers want
technicians who think analytically, are organized and pay attention to detail. They
should feel comfortable working under tight deadlines, and companies may expect
them to work overtime or on weekends.
Applicants should know how to use a variety of standard office software, and
some jobs also require knowledge of networking. Companies prefer candidates with
previous PC repair experience, and they may look for candidates with experience
repairing specific brands of computers. Technicians need strong oral communication
skills and should be able to explain their findings to customers using common terms.
Developed by:
Johnny Jean Tigas
Revision # 01
SELF-CHECK NO. 1.1-2
A. IDENTIFICATION
Compare your answers with the Answer Key on the next page. If you
get 80% and above, then you may proceed to the next activity but if not,
master the lesson and take the Self-Check again.
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
ANSWER KEY 1.1-2
IDENTIFICATION
1. FALSE
2. FALSE
3. FALSE
4. FALSE
5. FALSE
6. FALSE
7. TRUE
Developed by:
Johnny Jean Tigas
Revision # 01
INFORMATION SHEET 1.1-3
LEARNING OBJECTIVES:
Time-sharing operating systems schedule tasks for efficient use of the system
and may also include accounting for cost allocation of processor time, mass storage,
printing, and other resources.
For hardware functions such as input and output and memory allocation, the
operating system acts as an intermediary between application programs and the
computer hardware, although the application code is usually executed directly by the
hardware and will frequently make a system call to an OS function or be interrupted
by it. Operating systems are found on almost any device that contains a computer
from cellular phones and video game consoles to supercomputers and web servers.
Developed by:
Johnny Jean Tigas
Revision # 01
Real-time
Multi-user
When only a single program is allowed to run at a time, the system is grouped
under a single-tasking system. However, when the operating system allows the
execution of multiple tasks at one time, it is classified as a multi-tasking operating
system. Multi-tasking can be of two types: pre-emptive or co-operative. In pre-
emptive multitasking, the operating system slices the CPU time and dedicates one
slot to each of the programs. Unix-like operating systems such as Solaris and Linux
support pre-emptive multitasking, as does Amiga OS. Cooperative multitasking is
achieved by relying on each process to give time to the other processes in a defined
manner. 16-bit versions of Microsoft Windows used cooperative multi-tasking. 32-
Developed by:
Johnny Jean Tigas
Revision # 01
bit versions, both Windows NT and Win9x, used pre-emptive multi-tasking. Mac OS
prior to OS X used to support cooperative multitasking.
Distributed
Embedded
Developed by:
Johnny Jean Tigas
Revision # 01
that has been shown to conform to their definitions. "Unix-like" is commonly used to
refer to the large set of operating systems which resemble the original Unix.
Unix-like systems run on a wide variety of computer architectures. They are
used heavily for servers in business, as well as workstations in academic and
engineering environments. Free Unix variants, such as GNU/Linux and BSD, are
popular in these areas.
Four operating systems are certified by the The Open Group (holder of the Unix
trademark) as Unix. HP's HP-UX and IBM's AIX are both descendants of the original
System V Unix and are designed to run only on their respective vendor's hardware. In
contrast, Sun Microsystems's Solaris Operating System can run on multiple types of
hardware, including x86 and Sparc servers, and PCs. Apple's Mac OS X, a
replacement for Apple's earlier (non-Unix) Mac OS, is a hybrid kernel-based BSD
variant derived from NeXTSTEP, Mach, and FreeBSD.
Unix interoperability was sought by establishing the POSIX standard. The
POSIX standard can be applied to any operating system, although it was originally
created for various Unix variants.
Developed by:
Johnny Jean Tigas
Revision # 01
editors. When Berkely received new VAX computers in 1978 with Unix installed, the
school's undergraduates modified Unix even more in order to take advantage of the
computer's hardware possibilities. The Defense Advanced Research Projects
Agency of the US Department of Defense took interest, and decided to fund the
project. Many schools, corporations, and government organizations took notice and
started to use Berkeley's version of Unix instead of the official one distributed by
AT&T.
Steve Jobs, upon leaving Apple Inc. in 1985, formed NeXT Inc., a company that
manufactured high-end computers running on a variation of BSD called NeXTSTEP.
One of these computers was used by Tim Berners-Lee as the first web server to create
the World Wide Web.
Developers like Keith Bostic encouraged the project to replace any non-free
code that originated with Bell Labs. Once this was done, however, AT&T sued.
Eventually, after two years of legal disputes, the BSD project came out ahead and
spawned a number of free derivatives, such as FreeBSD and NetBSD.
Mac OS X
Developed by:
Johnny Jean Tigas
Revision # 01
February 16, 2012 for developers, and to be released to the public late summer 2012.
Releases of Mac OS X are named after big cats.
The server edition, Mac OS X Server, is architecturally identical to its desktop
counterpart but usually runs on Apple's line of Macintosh server hardware. Mac OS
X Server includes work group management and administration software tools that
provide simplified access to key network services, including a mail transfer agent,
a Samba server, an LDAP server, a domain name server, and others. In Mac OS X
v10.7 Lion, all server aspects of Mac OS X Server have been integrated into the client
version.
Linux and GNU
Developed by:
Johnny Jean Tigas
Revision # 01
Finland. In 1991, Torvalds began work on it, and posted information about his
project on a newsgroup for computer students and programmers. He received a wave
of support and volunteers who ended up creating a full-fledged kernel. Programmers
from GNU took notice, and members of both projects worked to integrate the finished
GNU parts with the Linux kernel in order to create a full-fledged operating system.
Microsoft Windows
Server editions of Windows are widely used. In recent years, Microsoft has
expended significant capital in an effort to promote the use of Windows as a server
operating environment. However, Windows' usage on servers is not as widespread as
on personal computers, as Windows competes against Linux and BSD for server
market share.
A. IDENTIFICATION
Developed by:
Johnny Jean Tigas
Revision # 01
Direction: Identify the Precautions and Procedures write TRUE if the statement
is correct and FALSE if the statement is wrong.
Compare your answers with the Answer Key on the next page. If you
get 80% and above, then you may proceed to the next activity but if not,
master the lesson and take the Self-Check again
Developed by:
Johnny Jean Tigas
Revision # 01
ANSWER KEY 1.1-3
IDENTIFICATION
1. TRUE
2. FALSE
3. FALSE
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
4. FALSE
5. TRUE
LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:
Developed by:
Johnny Jean Tigas
Revision # 01
1. Classify of the hardware and software components of a computer with its
corresponding functions.
2. Determine the various computer components and peripherals
CONCEPT DEVELOPMENT:
Developed by:
Johnny Jean Tigas
Revision # 01
Common computer hardware components
Computer system hardware components include devices that perform the functions
of input, processing, data storage; output and communication. The devices
responsible for these five areas are as follows:
Input
devices.
Input
devices
allow
you to
enter
data or
Developed by:
Johnny Jean Tigas
Revision # 01
commands in a form that the computer can use; they send the data or
commands to the processing unit. Commonly-used input devices include
keyboard, mouse, microphone, scanner, digital camera, and PC camera.
Storage devices. Storage usually means secondary storage that can store
data and programs outside the computer itself. Storage devices hold data,
information, and programs permanently. These devices supplement memory
(also called primary storage) that can hold data and programs only temporarily.
Common storage devices include a hard disk, USB flash drives, CDs, DVDs,
and memory cards. A drive is a device that reads from and writes onto a
storage medium. A storage medium is the physical material on which data,
information, and program are stored. Some portable devices, such as digital
cameras, use memory cards as the storage media.
Developed by:
Johnny Jean Tigas
Revision # 01
processing, while secondary storage feeds data and instructions into the central
processor and stores data for future use.
The Motherboard
The system unit is a box-like case that houses the processor, memory and other
electronic components of the computer that are used to process data. All other
computer system devices, such as the monitor, keyboard, and mouse, are linked
either directly or indirectly into the system unit.
Developed by:
Johnny Jean Tigas
Revision # 01
Figure below shows some of the components inside the system unit on a typical
PC, including the processor, memory, expansion cards, drive bays, power supply,
ports and connectors. The processor is the device that executes program instructions.
The memory device is a package that holds temporarily data and program
instructions during processing. An expansion card is a circuit board that adds
devices or capabilities to the computer. Finally, devices outside the system unit, such
as a keyboard, mouse, monitor, printer, or microphone, are attached by a cable to a
port or connector on the system unit.
To conserve on space, all-in-one computer houses the system unit in the same
physical case as the monitor. On notebook computers, the keyboard and pointing
device often occupy the area on the top of the system unit. The display attaches to
the system unit by a hinge. The system unit on a handheld computer usually
consumes the entire device. On these devices, the display is part of the system unit
too.
When the cover of a system unit is removed, the motherboard, also called
system board, can be seen inside the housing. The motherboard, a single circuit
board, provides the path through which the processor communicates with memory
components, other components, and peripheral devices. In a typical personal
computer, the components attached to the motherboard include processor, memory
chips, support electronic circuitry, and expansion boards. It is the processor that is
the most important component of the motherboard.
Developed by:
Johnny Jean Tigas
Revision # 01
Many electronic components attach to the motherboard
A computer chip is a small piece of semi conducting material, usually silicon,
on which one or more integrated circuits are etched. The various chips have
standard-sized pin connectors that allow them to be attached to the motherboard
and, there, to a common electrical path, called bus, that enables data flow between
the various system components.
Developed by:
Johnny Jean Tigas
Revision # 01
Ultimately, the type of processor and the amount of RAM placed on the
motherboard define the computers speed and capacity. The processor is generally
not made by the manufacturers of PCs. It is made by companies that specialized in
A variety of chip packages exist. One type, called a dual inline package (DIP),
consists of two parallel rows of pints that attach the chip package to the circuit
board. A pin grid array (PGA) package holds a larger number of pins because the
pins are mounted on the surface of the package. A flip chip-PGA (FC-PGA) package
is a higher-performance PGA packaging that places the chip on the opposite side of
the pins. Another high performance packaging technique does not use pins. A single
edge contact (SEC) cartridge connects to the motherboard on one of its edges.
The central processing unit (CPU), also called processor, interprets and
carries out the basic instructions that operate a computer. The CPU significantly
impacts overall computing power and manages most of a computer's operations. On
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
larger computers, such as mainframes and supercomputers, the various functions
performed by the processor extend over many separate chips and often multiple
circuit boards. On a personal computer, all functions of the processor usually are on
a single chip.
Memory
The major feature of memory is that it rapidly provides the instructions and
data to the CPU. Memory stores three basic categories of items: (1) the operating
system and other system software that control or maintain the computer and its
devices; (2) application programs that carry our a specific task such as word
processing; and (3) the data being processed by the application programs and
resulting information.
This role of memory to store both data and programs is known as the stored
program concept.
Developed by:
Johnny Jean Tigas
Revision # 01
secondary storage or released as output. Recall that a character is stored in the
computer as a group of 0s and 1s, called a byte. Thus, a byte is the basic storage
unit in memory. Like the CPU, memory components contain thousands of circuits
imprinted on a silicon chip. Each circuit is either conducting electrical current (on) or
not (off). By representing data as a combination of on or off circuit states, the data is
stored in memory. When application program instructions and data are transferred
into memory from storage devices, each of bytes is placed in a precise location in
memory, called an address. This address is simply a unique number identifying the
location of the byte in memory. To access data or instructions in memory, the
computer references the addresses that contain bytes of data. The size of memory is
measured by the number of bytes available for use (Figure 4-17). A kilobyte of
memory is equal to exactly 1,024 bytes. To make storage definitions easier to identify,
computer users often round a kilobyte down to 1,000 bytes. A megabyte (MB) is
equal to approximately 1 million bytes. A gigabyte (GB) equals approximately 1
billion bytes. A terabyte (TB) is equal to approximately 1 trillion bytes.
The system unit contains two types of memory: volatile and nonvolatile. The
contents of volatile memory are lost when the computer power is turned off. In
nonvolatile memory, the combination of circuit states is fixed, and therefore the
contents of nonvolatile memory are not lost when power is removed from the
computer. RAM is the most common type of volatile memory. Examples of nonvolatile
memory include ROM, flash memory and CMOS. The following sub-sections discuss
these types of memory.
RAM
Random Access Memory (RAM) is the memory chips that are mounted directly
on the motherboard or mounted on peripheral cards that plug into the motherboard.
The RAM chips consist of millions of switches that are sensitive to changes in electric
current. When the computer is powered on, certain operating system files are loaded
from a storage device such as a hard disk into RAM. These files remain in RAM as
long as the computer is running. As additional programs and data are requested,
they are read from storage into RAM. The processor acts upon the data while it is in
RAM. During the running time, the contents of RAM may change as the program is
executed.
RAM comes in many different varieties. Three basic types of RAM are dynamic
RAM, static RAM, and magnetoresistive RAM. Dynamic RAM (DRAM) must be
refreshed (or recharged) constantly by the CPU or it loses its contents. Many
variations of DRAM chips exist, most of which are faster than the basic DRAM. One
type of DRAM is Synchronous DRAM (SDRAM), which is much faster than DRAM
because it is synchronized to the system clock. Double Data Rate (DDR) SDRAM
chips are eve faster than SDRAM chips because they transfer data twice for each
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
clock cycle, instead of just once, and DDR2 and DDR3 are even faster than DDR.
Dual channel SDRAM is faster than single channel SDRAM because it delivers twice
the amount of data to the processor. Rambus DRAM (RDRAM) is yet another type of
DRAM that is much faster than SDRAM because it uses pipelining techniques. Most
personal computers today use some form of SDRAM chips or RDRAM chips.
Static RAM (SRAM) is faster and more reliable than any form of DRAM. The
term static refers to the fact that it does not have to be re-energized as often as
DRAM. SRAM is much more expensive than DRAM, thus it is usually used for special
purpose, such as used in cache.
A newer type of RAM, called magnetoresistive RAM (MRAM), stores data using
RAM chips usually are packaged on a small circuit board, called memory
module, which is inserted into the motherboard (Figure 4-19). Three types of memory
modules are SIMMs, DIMMs, and RIMMs. A single inline memory module (SIMM)
has pins on opposite sides of the circuit board that connect together to form a single
set of contacts. With a dual inline memory module (DIMM), the pins on opposite
sides of the circuit board do not connect and thus form two sets of contacts. SIMMs
Developed by:
Johnny Jean Tigas
Revision # 01
and DIMMs typically hold SDRAM chips. A Rambus inline memory module (RIMM)
houses RDRAM chips.
ROM
Read-only memory (ROM) refers to memory chips storing permanent data and
instructions. That is, the items stored in ROM chips cannot be modified--hence, the
name read-only. ROM is usually nonvolatile. In ROM, the combination of circuit
states is fixed, and therefore its contents are not lost if the power is removed. The
data, instructions, or information stored on ROM chips often are recorded when the
chip is manufactured. ROM chips that contain permanently written data,
instructions, or information are called firmware. Firmware can be read and used,
but cannot be changed by user. For example, ROM contains the programs that direct
the computer to load the operating system and other files when the computer is
turned on. In addition to computers, many devices contain ROM chips. For example,
ROM chips in printers contain data for fonts.
Developed by:
Johnny Jean Tigas
Revision # 01
instructions change, but only infrequently, such as an industrial robot used in an
automobile manufacturer.
Flash Memory
Flash memory chips also store data and programs on many mobile computers and
devices, such as smart telephones, digital cameras, pagers, PDAs, automotive
devices, portable media players, digital voice recorders, and printers. When you
enter names and addresses in a smart phone or PDA, a flash memory chip stores the
data. Some portable media players such as MP3 players store music on flash
memory chips; others store music on tiny hard disks or flash memory cards. The
logic capabilities of these devices can be upgraded by simply downloading new
software from the Internet or a vendor-supplied disk to flash memory.
CMOS
Some RAM chips, flash memory chips, and other types of memory chips use
complementary metal-oxide semiconductor (CMOS) technology because it provides
high speeds and consumes little power. CMOS technology uses battery power to
retain information even when the power to the computer is off. Battery-backed CMOS
memory chips, for example, can keep the calendar, date, and time current even when
the computer is off. The flash memory chips that store a computer's startup
information often use CMOS technology.
Developed by:
Johnny Jean Tigas
Revision # 01
An expansion slot is a
socket on the motherboard that
can hold an adapter card. An
adapter card, also called
expansion card, is a circuit
board that enhances functions
of a component of the system
unit and/or provides
connections to peripherals. A
peripheral is a device that
connects to the system unit and
is controlled by the processor in
the computer. Examples of An adapter card being inserted in an expansion slot
peripherals are modems, disk drives, printers, scanners, and keyboards. The adapter
cards contain the electronic circuitry for many supplemental capabilities, such as
more memory, higher-quality sound devices, a modem, extra ports, or graphics
capabilities. Figure shows an expansion card being plugged into an expansion slot on
Figure below lists currently used types of adapter cards. Sometimes, all functionality
is built in the adapter card. With others, a cable connects the adapter card to a
device, such as a digital video camera, outside the system unit.
Some motherboards include all necessary capabilities and do not require adapter
cards. Other motherboards may require adapter cards to provide capabilities such as
sound and video. A sound card is used to enhance the sound-generating capabilities
of a personal computer by making two basic functions possible. First it enables
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
sounds to be captured and stored on disk. Second, it enables sounds to be played
through external speakers. The sound card can add realism to computer games with
stereo music and sound effects.
It also allows us to speak commands and enter words to our PCs via speech
recognition. The typical sound card will have receptacles for a microphone, a headset,
an audio output, and a joystick. A video card, also called video adapter or
graphics card, converts computer output into a video signal that is sent through a
cable to the monitor, which displays an image on the screen.
In the past, installing a card was not easy and required you to set switches and
other elements on the motherboard. Today, many computers support Plug and Play,
which refers to the computer's capability to automatically configure adapter cards
and other peripherals as you install them. Having Plug and Play support means that
a user can plug in a new component turn on the computer, and then use or play the
component without having to configure the system manually.
There are four widely used types of removable flash memory devices: flash
memory cards, USB flash drives, PC cards, and ExpressCard modules. Unlike
adapter cards that require you to open the system unit and install the card on the
motherboard, you can change a removable flash memory device without having to
open the system unit or restart the computer. This feature, called hot plugging, allows
you to insert and remove the removable flash memory and other devices while the
computer is running.
Developed by:
Johnny Jean Tigas
Revision # 01
A flash memory card is a removable flash memory device, which you inset and
remove from a slot in a computer, mobile device, or card reader/writer. Many mobile
and consumer devices, such as smart phones, digital cameras, portable media
players, and PDAs use these memory cards. Some printers and computers have built-
in card readers/writers or slots that read flash memory cards. In addition, you can
purchase an external card reader/writer that attaches to any computer. Flash
memory cards are available in a variety of shapes, sizes and capacities.
A USB flash drive is a flash memory storage device that plugs in a USB port
on a computer or portable device. A special type of USB flash drive, called a U3
smart drive, includes preinstalled software accessed through a Window-type
interface.
Other Components
Buses
Developed by:
Johnny Jean Tigas
Revision # 01
computer along electrical channels. Each channel, called a bus, allows the various
devices inside and attached to the system unit to communicate with each other. Just
as vehicles travel on a highway to move from one destination to another, bits travel
on a bus.
A bus is measured by its size. The size of a bus, called the bus width, determines the
number of bits that can be transmitted at one time. For example, a 32-bit bus can
transmit 32 bits (4 bytes) at a time. On a 64-bit bus, 64 bits (8 bytes) are transmitted
from one location to another at a time. The larger the number of bits handled by the
bus, the faster the computer transfers data. If a number in memory occupies 64 bits,
it must be transmitted in two separate steps when using a 32-bit bus: once for the
first 32 bits and once for the second 32 bits. Using a 64-bit bus, however, the
number can be transmitted in a single step, transferring all 64 bits at once. The
wider the bus, the fewer number of transfer steps required and the faster the transfer
of data. Most personal computers today use a 64-bit bus.
Every bus also has a clock speed. Just like the processor, the clock speed for a bus is
measured in megahertz. The higher the bus clock speed, the faster the transmission
of data, which results in applications running faster. Most of today's processors have
a bus clock speed of 400, 533, 667, 800, 1066, or 1333 MHz.
Developed by:
Johnny Jean Tigas
Revision # 01
Buses allow the various devices inside and attached to the system unit to
communicate with each other
Two basic types of buses are found in a computer: a system bus and an expansion
bus. A system bus is part of the motherboard and connects the CPU to main
memory. An expansion bus allows the CPU to communicate with peripheral devices.
Data transmitted to the CPU travels from the expansion bus and the system bus.
When computer professionals use the term bus by itself, they usually are referring to
the system bus. Since the types of expansion buses on a motherboard determine the
types of expansion cards you can add, you should understand the expansion buses
commonly found in today's personal computers:
Developed by:
Johnny Jean Tigas
Revision # 01
The PCI Express (PCIe) bus is an expansion bus that expands on and doubles
the speed of the original PCI bus. Nearly all video cards today use the PCI
Express bus, as well as many hard disks and network cards. Experts predict
the PCI Express bus eventually will replace the PCI bus completely.
The Universal Serial Bus (USB) and FireWire bus are buses that eliminate
the need to install expansion cards into expansion slots. In a computer
equipped with a USB, USB devices are connected to each other outside the
system unit and then a single cable attaches to the USB port. The USB port
then connects to USB, which connects to the PCI bus on the motherboard. The
USB hot plug feature allows peripheral devices to be connected to or removed
from the USB port while the PC is running. The FireWire bus works in a similar
fashion. With these buses, expansion slots are available for devices not
compatible with USB or FireWire.
The expansion bus for a PC Card is the PC Card bus. With a PC Card inserted
into a PC Card slot, data travels on the PC Card bus to the PCI bus.
Developed by:
Johnny Jean Tigas
Revision # 01
A system unit has many ports
Ports and Connectors
Developed by:
Johnny Jean Tigas
Revision # 01
Certain adapter cards have ports that allow you to attach a peripheral to the adapter
card.
The motherboard is designed with several port options, including at least one
serial port and parallel port each, several USB ports, and a FireWire port.
A serial port is a type of interface that connects a device to the system unit by
transmitting data one bit at a time. It usually used to connect devices that do
not required fast data transmission rates, such as a mouse or keyboard. The
COM port (short for communications port) on the system unit is one type of
serial port. Some modems, which connect the system unit to a telephone line,
use a serial port because the telephone line expects the data in a serial form.
Serial ports conform to either the RS-232 or RS-422 standard with 9-pin or 25-
pin. One of the 9 or 25 lines carries the serial signal to the peripheral device,
and another line carries the signal from the device. The other lines carry
control signals.
Parallel ports allow the parallel transmission of data; that is, several bits are
transmitted simultaneously. Figure also shows how 8-bit bytes travel in
parallel over 8 separate lines. Extra lines carry control signals. Parallel ports
use the same 25-pin RS-232C connector or the 36-pin Centronics connector.
These ports provide the interface for such devices as high-speed printers,
external magnetic tape or disk backup units, and other computers. Two newer
types of parallel ports, the EPP (Enhanced Parallel Port) and the ECP (Extended
Capabilities Port), use the same connectors as the Centronics port, but are
more than 10 times faster.
Developed by:
Johnny Jean Tigas
Revision # 01
A serial port and parallel port
USB (Universal Serial Bus) ports are used in high-speed device interfaces. Up
to 127 peripheral devices can be daisy-chained to a single USB port. USB ports
are ideal for digital cameras, scanners, games controllers, MP3 music player,
CD & DVD, removable hard disk, PDA, smart phone, and high-speed modems.
Many system units have six to eight USB ports. Some newer peripheral devices
may attach only to a USB port. Others attach to either a serial or parallel port,
as well as a USB port. When connecting a device to a USB port, you do not
need to install a card in the computer. Simply plug one end of the cable into
the USB port and the other end into the device. To attach multiple peripherals
using a single USB port, you can use a USB hub. A USB hub is a device that
plugs in a USB port on the system unit and contains multiple USB ports in
which you plug cables from USB devices. Some USB hubs are wireless. The
latest version of USB, called USB 2.0, is a more advanced and faster USB, with
speeds 40 times higher than that of its predecessor.
Developed by:
Johnny Jean Tigas
Revision # 01
FireWire ports, also
called IEEE 1394
port, are similar to
the USB port and can
connect multiple types
of devices that require
faster data
transmission speeds
such as digital video
cameras, digital VCRs
color printer,
scanners, digital
cameras, and DVD
drives to a single USB and FireWire ports are replacing traditional ports
connector. Up to 63
devices can be connected together using a FireWire port. The latest FireWire
version, called FireWire 800, is much more advanced than its predecessor,
FireWire 400. The FireWire also supports Plug and Play. Many computer
professionals believe that ports such as USB and FireWire someday will replace
serial and parallel ports completely. Having standard ports and connectors,
such as USB and FireWire, greatly simplify the process of attaching devices to
a computer. In general, FireWire has replaced parallel and SCSI ports, and
USB ports have replaced mouse, keyboard, serial, audio, and parallel ports.
Some newer computers do not have a serial or parallel port. Users plug the
device in a USB or FireWire port. Figure 4-32 shows how USB and FireWire are
replacing other ports completely.
There are five special-purpose ports available: MIDI, eSATA, SCSI, IrDA, and
Bluetooth. These ports are not included in typical computers. For a computer to have
these ports, you often must customize the computer purchase order. MIDI (Musical
Instrument Digital Interface) ports connect the system unit to a musical
instrument, such as an electronic keyboard. The electronic music industry has
adopted MIDI as a standard to define how devices, such as sound cards and
synthesizers, represent sounds electronically. A synthesizer, which can be a
peripheral or a chip, creates sound from digital instructions. A system unit with a
MIDI port has the capability of recording sounds that have been created by a
synthesizer and the processing the sounds to create new sounds. Nearly every sound
card supports the MIDI standard, so you can play and manipulate on one computer
sounds that originally were created on another computer.
Developed by:
Johnny Jean Tigas
Revision # 01
SCSI (Small Computer System Interface) ports are special high-speed
parallel port and provide a parallel interface that enables faster data transmission
than serial and parallel ports. Also up to 15 SCSI peripheral devices can be daisy-
chained to a single SCSI port; that is, they are connected along a single cable. The
first SCSI device connects to the computer, the second SCSI device connects to the
first SCSI device, and so on. SAS (serial-attached SCSI) is a newer type of SCSI that
transmits at much faster speeds than parallel SCSI.
Built into the power supply is a fan that keeps the power supply cool. Many
newer computers have additional fans near certain components in the system unit
such as the processor, hard disk, and ports. Processor chips generate quite a bit of
heat, which could cause the chip to burn up. Although the computers main fan
generates airflow, many of todays processors require additional cooling. A heat sink
is a small ceramic or metal component with fins on its surface that absorbs and
disperses heat produced by electrical components such as a processor. Because a
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
heat sink consumes extra space, smaller device called a heat pipe cools processors in
notebook computers.
Developed by:
Johnny Jean Tigas
Revision # 01
TASK SHEET. 1.1-4
Equipment:
1. Computer
2. PPE
Steps/Procedure:
Developed by:
Johnny Jean Tigas
Revision # 01
PERFORMANCE CRITERIA CHECKLIST TASK 1.1-4
Criteria Yes No
Computer components and peripherals are identified
correctly
Questions about the computer components and peripherals
are answered correctly
Developed by:
Johnny Jean Tigas
Revision # 01
Personal Protective Equipment(PPE) were used properly
LEARNING OBJECTIVES:
After reading this Information Sheet, you should be able to:
and networks
2. Determine the different use and functions of these tools and equipments
Developed by:
Johnny Jean Tigas
Revision # 01
One important thing to consider before executing a well-planned computer
installation is that one must be knowledgeable in the different tools and equipments
used in computer systems and networks. Furthermore, the idea on how these tools
and equipments are properly used is another important consideration in installing
computer systems.
Developed by:
Johnny Jean Tigas
Revision # 01
Protective Eyewear
Multi-tester or Multi-meter
A multi-meter or a multi-tester,
also known as a VOM (Volt-Ohm
meter), is an electronic measuring
instrument that combines several
measurement functions in one
unit
Pliers (Assorted)
Developed by:
Johnny Jean Tigas
Revision # 01
Screwdriver
Soldering Gun
A soldering gun is
a tool for soldering metals using
tin-based solder to achieve a
highly conductive contact
Desoldering Tool
Allen Wrench
Developed by:
Johnny Jean Tigas
Revision # 01
A hex key, Allen key, or Allen
wrench (also known by various
other synonyms) is a tool of
hexagonal cross-section used to
drive bolts and screws that have a
hexagonal socket in the head
(internal-wrenching hexagon drive)
Flashlight
Developed by:
Johnny Jean Tigas
Revision # 01
Mirror
Tweezers
Developed by:
Johnny Jean Tigas
Revision # 01
electricity on their body, which
can result in electrostatic
discharge (ESD)
Gloves
Printer
Computer
Developed by:
Johnny Jean Tigas
Revision # 01
A computer is
a programmable machine designe
d to automatically carry out a
sequence of arithmetic or logical
operations
Device Driver
CD/DVD
An application used
to install the device
and peripherals of a
computer systems
and networks
Developed by:
Johnny Jean Tigas
Revision # 01
RS 232 pin
insertion/extraction
tool
Computer Networking
Tools and Device and Illustrations
their Functions
Crimping Tool
Developed by:
Johnny Jean Tigas
Revision # 01
A crimping tool is a tool
designed to crimp or
connect a connector to the
end of a cable. For
example, network cables
and phone cables are
created using a crimping
tool to connect the RJ-
45 and RJ-11 connectors
to the end of the cable. In
the picture to the right, is
an example of what a
crimping tool looks like.
This example shows a tool
capable of crimping both
RJ-11 and RJ-45
connectors.
LAN Tester
Developed by:
Johnny Jean Tigas
Revision # 01
UTP Unshielded
Twisted Pair Cat 5
Cable
RJ 45 Connector
A plastic connector
used for UTP Cable
to connect
computers in a
network
Ethernet Switch
Developed by:
Johnny Jean Tigas
Revision # 01
A network
switch or switching
hub is a computer
networking
device that
connects network
segments or networ
k devices
References
1. http://www.workcover.nsw.gov.au/OHS/default.htm
2. www.cengageasia.com
3. www.wikipedia.com
A. IDENTIFICATION.
Developed by:
Johnny Jean Tigas
Revision # 01
combines several measurement and functions
________3. Fliers are hand tool used to hold objects firmly for beding or physical
Compression
________4. A screw is a tool for driving screws and often rotating other machine
elements with the mating drive system
________5. A Soldering Gun is a tool for soldering metals using tin-based solder
to achieve a highly conductive contact
B. MATCHING TYPE
Direction: Select your answer on the choices below that will correspond on the
statement. Write the letter of your answer on the space provided.
1. Mirror
2. Flash light
3. Gloves
4. Tweezers
5. IC Insertion and Extracting Tool
______ 4. Intended for picking up objects too small for human hands
Compare your answers with the Answer Key on the next page. If you
get 80% and above, then you may proceed to the next activity but if not,
master the lesson and take the Self-Check again.
Developed by:
Johnny Jean Tigas
Revision # 01
ANSWER KEY 1.1-5
C. IDENTIFICATION
1. FALSE
2. FALSE
3. FALSE
Developed by:
Johnny Jean Tigas
Revision # 01
4. FALSE
5. TRUE
D. MULTIPLE CHOICE
1. G
2. J
3. F
4. I
5. H
EVIDENCE PLAN
Developed by:
Johnny Jean Tigas
Revision # 01
QUALIFICATION: COMPUTER SYSTEM SERVICING NC II
Title of Evaluation INSTALL COMPUTER SYSTEMS AND
NETWORKS
Units of INSTALL COMPUTER SYSTEMS AND
competency NETWORKS
covered
Written Examination
The evidence must show that the trainee
Plans and prepares installation to ensure OH&S
policies and procedures , sequences the work
X X X
appropriately in accordance with requirements
Developed by:
Johnny Jean Tigas
Revision # 01
Obtains tools, equipments and testing devices which
needs to carry out installation work that establishes X
and checks procedure for correct operation and safety
Developed by:
Johnny Jean Tigas
Revision # 01
Removes parts or connections of the installation or
service in order to conduct the test are stored to
protect against loss or damage and in accordance
with established procedures
Developed by:
Johnny Jean Tigas
Revision # 01
Installs the computer systems and networks in
accordance with requirements, without damage or
distortion to the surrounding environment or services*
Types of computers
Developed by:
Johnny Jean Tigas
Revision # 01
Identifies sound card
X X
Configures Computer PC Hardware
Use of utilities/software
Operating systems
Diagnostic software
Device drivers
Developed by:
Johnny Jean Tigas
Revision # 01
Table of Specification
Objectives/ # of
Content Knowledge Comprehensive Application Items/ %
Area/ Topics of test
Installation is
planned and
prepared to
ensure OH&S
policies and
procedures
are followed, (5) (2) (3) (10)
the work is 10% 4% 6% 20%
appropriately
sequenced in
accordance
with
requirements
Computer
(2) (3) (5) (10)
operating
4% 6% 10% 20%
systems
Appropriate
personnel are
consulted to
ensure the
work is (1) (1) (3) (5)
coordinated 2% 2% 6% 10%
effectively with
others
involved on
the work site
Developed by:
Johnny Jean Tigas
Revision # 01
work are
obtained in
accordance
with
established
procedures
and checked
for correct
operation and
safety
Developed by:
Johnny Jean Tigas
Revision # 01
PERFORMANCE TEST
I. MULTIPLE CHOICE
DIRECTION: Select the best answer from among the choices given. Write
your answer on your answer sheets.(15 minutes time limit.
10 items each)
A. Inspection
B. Installation
C. Intonation
D. None of the Above
3. Failure to do the proper jumper setting may cause damage to your
________.
A. Monitor
B. Printer
C. CPU
D. All of the Above
4. Without an effective ________, the CPU can overheat and cause damage
to both CPU and the motherboard.
A. Cooling Fan
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
B. Heat Sink
C. Motherboard
D. All of the Above
5. Each bank must have the same _____ and type of memory installed in
pairs.
A. Size
B. Speed
C. Accuracy
D. All of the Above
6. Before adding and removing any other system components, make sure
that you unplug your _________.
A. Motherboard
B. UPS
C. Power Supply
D. All of the Above
A. Solar System
B. System Component
C. Shoot System
D. None of the Above
A. Booting Up
B. Heating Up
C. Warming Up
D. All of the Above
9. If the computer does not pass any of the ________________ (POST), the
computer will receive an irregular_________________. An irregular POST
is a beep code which is different from the standard beep which can
either be no beeps at all or a combination of different beeps.
A. Power on Self-Test
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
B. Power on Supply-Test
C. Power on System-Test
D. None of the Above
A. Strike Force
B. Lightning Force
C. Labor Force
A. Operating System
B. Application Programs
C. Time-Sharing Operating System
D. Multi-User Operating System
E. Single-Tasking System
F. Distributed Operating System
G. Embedded Operating System
H. Ken Thompson
I. Mac OS X
J. Linus Torvald
Developed by:
Johnny Jean Tigas
Revision # 01
3. It allows multiple users to access a computer system concurrently.
Time-sharing system can be classified as multi-user systems as they
enable a multiple user access to a computer through the sharing of
time.
10. An operating system type that schedule tasks for efficient use of
the system and may also include accounting for cost allocation of
processor time, mass storage, printing, and other resources.
Developed by:
Johnny Jean Tigas
Revision # 01
III. TRUE OR FALSE
Directions: Write TRUE if the statement is TRUE. If the statement is FALSE.
Write your answers in your answer sheets. (5 minutes time limit. 5 items
each).
Developed by:
Johnny Jean Tigas
Revision # 01
IV. Modified TRUE OR FALSE
Directions: Write TRUE if the statement is TRUE. If the statement is FALSE
change the underlined word and write the correct answer. Write your
answers in your answer sheets. (10 minutes time limit. 15 items each.
Wrong spelling wrong)
A. Computer Devices and Peripherals
4. Input devices allow you to enter data or commands in a form that the
computer can use; they send the data or commands to the processing
unit.
7. The circuitry in the system unit is part of a circuit board called the
motherboard.
8. The memory, formally known as the central processing unit (CPU), has
electronic circuitry that manipulates input data into the information
people want. Computer instructions are actually are executed in the
central processing unit.
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
9. Memory is a series of electronic elements that temporarily holds data
and program instructions while they are being processed by the CPU. t
11. Storage usually means primary storage that can store data and
programs outside the computer itself.
12. Communications devices provide connections between the
computer and communications networks, and enable computer users to
communicate and to exchange data, information, and programs with
other computers.
13. The system unit is a box-like case that houses the processor,
memory and other electronic components of the computer that are used
to process data.
14. When the cover of a system unit is removed, the motherboard, also
called system board, can be seen inside the housing.
V. COMPLETION
Complete the sentence by giving the right answer in the blanks. Write your
answer in you answer sheets. (10 minutes time limit. 10 items each.
Wrong spelling wrong)
A. Tools and Equipments
Developed by:
Johnny Jean Tigas
Revision # 01
4. A tool for driving screws and often rotating other machine elements with
the mating drive system is called___________.
6. Tools used for removing the molten solder so that the joint may be
separated are called_______________.
8. Tools used for picking up objects too small to be easily handled with
the human hands are called _________________.
ANSWER KEYS
I. MULTIPLE CHOICE
1. A 5. A 9. A
2. B 6. C 10. C
3. C 7. B
4. A 8. A
A.
1. B
2. A
3. D
4. J
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
5. I
6. H
7. G
8. F
9. E
10. C
A.
1. FALSE
2. FALSE
3. FALSE
4. TRUE
5. FALSE
A.
1. TRUE
2. PROCESSING
3. COMMUNICATION
4. TRUE
5. OUTPUT DEVICE
6. SYSTEM UNIT
7. TRUE
8. PROCESSOR
9. TRUE
Developed by:
Johnny Jean Tigas
Revision # 01
12. TRUE
13. TRUE
14. TRUE
V. COMPLETION
A.
1. PROTECTIVE EYEWEAR
3. PLIER
4. SCREWDRIVER
6. DESOLDERING TOOLS
7. FLASHLIGHT
8. TWEEZERS
9. GLOVE
10. PRINTER
Developed by:
Johnny Jean Tigas
Revision # 01
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
Date Developed: Document No.
Computer System October 24,2015 Issued by:
Servicing,NC II Date Revised:
Developed by:
Johnny Jean Tigas
Revision # 01
QUESTIONING TOOL
Trainees name:
Trainers name:
QUALIFICATION: COMPUTER SYSTEM SERVICING NC II
Title of Evaluation INSTALL AND CONFIGURE COMPUTER
SYSTEMS
Units of competency INSTALL AND CONFIGURE COMPUTER
covered: SYSTEMS
Date of evaluation:
Time of evaluation:
Instructions for Practical Demonstration:
Please see attached Instruction for Practical examination (Trainee)
In the workshop, given the supplies, materials, tools and equipment, you
are required to install, assemble and test computers and common
peripherals in 4 hours only.
Supplies and Materials Tools and equipment
Paper Computer
Ball pen Anti Static Risk Wrap
Reference books PPE
Manuals Multi-Tester
Screw Driver
Tweezers
to show if
evidence is
demonstrated
During the demonstration of skills, the trainee: N/
Yes No
A
Plans and prepares installation to ensure OH&S
policies procedures and requirements
Consults appropriate personnel and ensures the work
coordinates effectively with others involve on the work site
Developed by:
Johnny Jean Tigas
Revision # 01
device/systems
Questioning:
Developed by:
Johnny Jean Tigas
Revision # 01
multi-tester
4. What do you need to read in order before you start installation?
5. What is an application needed to run another application
Acceptable Answers:
1. Planned Installation
2. A TESDA Certified Trainer and Technician
3. Multi-tester
4. Manual
5. operating system
6. Peripheral devices
7. Motherboard
8. Video Card
Developed by:
Johnny Jean Tigas
Revision # 01
Time of
evaluation:
Developed by:
Johnny Jean Tigas
Revision # 01
INSTRUCTION FOR DEMONSTRATION:
Developed by:
Johnny Jean Tigas
Revision # 01
5. You will be evaluated through demonstration of skills observation
with questioning, written test and practical demonstration.
Developed by:
Johnny Jean Tigas
Revision # 01
Provide the necessary supplies/materials, tools and equipment needed
in the evaluation
Conduct competency evaluation
Provide feedback to trainee after evaluation
Record and report result of evaluation
Developed by:
Johnny Jean Tigas
Revision # 01
COMPETENCY ASSESSMENT RESULT
SUMMARY
Candidates Name:
Assessors Name:
Assessment Center