PROCEDURE FOR CERTIFICATION IN TERMS OF TRAI REGULATIONS No.

4 of 2009

1. Management of subscribers, on addressable digital multi channel wireline broadcasting

systems, has 3 essential elements ; (a) Robust Network up to the EOL (End of Line) on HFC
or Coaxial Cable, (b) Reliable CAS (Conditional Access System) integrated with
computerized SMS (Subscriber Management System) and (c) A digital STB (Set Top Box)
conforming to IS 15245.

2. Formats for ICO (Inter Connect Offers) between Broadcasters, or their accredited agents, have
been standardized and outlined by TRAI (Telecom Regulatory Authority of India). However
Broadcasters do, some times, add conditions over and above the guide lines and use them in
matters concerning authorization of their content on digitally addressable systems.

3. The TRAI regulation No 4/2009 provides that, in such cases, Headend Service Providers
(HSPs) may get their system checked by BECIL for conformity to minimum requirements in
the regulation, and that such certification by BECIL shall be deemed to be final.

4. BECIL undertakes such certification through a technical audit, subject to the following terms
& conditions: -

4.01 Payment of professional fee of Rs. 5.0 lacs, in advance, by the HSP.

4.02 Provision of free travel expenses (including air travel), local conveyance at HSP’s location,
boarding and lodging for two persons for every visit solicited by the HSP.

5. On receipt of written request from the HSP, and acceptance of terms and conditions above,
BECIL, upon receipt of professional fee in advance, adopts the following methodology for
the certification.

5.01 A roadmap for certification for uniform procedure is issued to the HSP.

5.02 In the first visit to the Headend, its architecture and strand map are discussed for
conformity to IS 13420 Part I (Revised) and good engineering practices. Voids, if any, are
identified for counselled rectification by the HSP, in a time frame decided by the HSP.

5.03 Security of CAS gateway and architecture of SMS are then scrutinized for conformity to
minimum conditions listed TRAI Regulation No 4/2009.

5.04 Logistics management of STBs is studied to ensure convincing prevention of subscriber

base qualifying for payments for PAY TV content, including re-cycling of field unserviceable
returns.

5.05 CRM and SMS practices are examined for fulfillment of SLAs (Service Level Agreements).

6. Once conformity to the TRAI Regulation No 4/2009 is deemed complied, a certificate is

issued by BECIL, along with an audit report and supporting inspection reports.

7. The duration of certification process depends entirely on responses of the HSP in rectification
of voids.