Professional Documents
Culture Documents
Submitted by:
Group no. 6
Submitted to:
Parvez Ahmed Sharif
Lecturer, School of Business
Letter of Transmittal
7th December 2015
To
Basundhara, Dhaka
Dear Sir,
We are delighted to submit our research paper report on the Supply Chain Management System
of Advanced Chemical Industries Ltd. (ACI). We tried our best to provide as much as relevant
So we, therefore hope that, you will find everything regarding the report.
Sincerely,
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Executive summary:
Supply chain management (SCM) is one of the key function in a company. It carries a huge
importance to the company. Because it deals with all the elements in a supply chain. The proper
manages its suppliers, logistics, value chain process etc. and also establishes communication
among business and trading partners. It also includes inbound and outbound transportation,
warehousing, and inventory control which works as an umbrella. In a short we can call it the
heart of a company.
In this report we are going to discuss about the supply chain management system of ACI
will be discussing about how they manage their supply chain that lead them to this level of
success.
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Contents
Letter of Transmittal ....................................................................................................................... 2
Executive summary:........................................................................................................................ 3
Introduction: .................................................................................................................................... 7
Methodology: .................................................................................................................................. 7
Limitations: ..................................................................................................................................... 8
Mission:........................................................................................................................................... 9
Vision: ............................................................................................................................................. 9
Values: .......................................................................................................................................... 10
Pharmaceuticals: ....................................................................................................................... 10
Agribusiness:............................................................................................................................. 11
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Information: .............................................................................................................................. 12
Outsourcing/partnership:........................................................................................................... 19
Qualitative: ............................................................................................................................ 20
Simulation: ............................................................................................................................ 21
Distribution: .............................................................................................................................. 21
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Production logistics:.................................................................................................................. 24
Advantages :.............................................................................................................................. 33
References: .................................................................................................................................... 35
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Introduction:
Supply chains encompass the companies and the business activities needed to design, make,
deliver, and use a product or service. Businesses depend on their supply chains to provide them
with what they need to survive and thrive. Every business fits into one or more supply chains and
has a role to play in each of them. The pace of change and the uncertainty about how markets
will evolve has made it increasingly important for companies to be aware of the supply chains
they participate in and to understand the roles that they play. Those companies that learn how to
build and participate in strong supply chains will have a substantial competitive advantage in
their markets.
The term “supply chain management” arose in the late 1980s and came into widespread use in
the 1990s. Prior to that time, businesses used terms such as “logistics” and “operations
• “A supply chain is the alignment of firms that bring products or services to market.”—from
Methodology:
Methodology refers to the essential part of the study and the process of collecting information
and arranging it in terms of the relevant issues of the study. It is designed in a way so that it
correspondents to achieve the objectives of the study. The actual information provided in this
report was collected from two different sources, namely primary and secondary source. We have
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collected information regarding the product from secondary source (company website), and the
research data is a primary which was collected from an interview of the Manager of ACI.
Limitations:
Supply chain management of ACI is highly automated. It a lot of effort to develop a proper
suppmy chain management and every company has their privacy policy to stop it from getting
exposed to any other company. So, as a result , we could not get all the necessary informations to
complete the whole report. Therefore, some of the informations are provided based on the
Company profile:
ACI(Advanced Chemical Industries Limited) was established as the subsidiary of Imperial
Chemical Industries (ICI) in the then East Pakistan in 1968. After independence the company has
been incorporated in Bangladesh on the 24th of January 1973 as ICI Bangladesh Manufacturers
Limited and also as Public Limited Company. This Company also obtained listing with Dhaka
Stock Exchange on 28 December, 1976 and its first trading of shares took place on 9 March,
1994. Later on 5 May, 1992, ICI plc divested 70% of its shareholding to local management.
Subsequently the company was registered in the name of Advanced Chemical Industries
Limited. Listing with Chittagong Stock Exchange was made on 22 October 1995.
Bangladesh, with a multinational heritage. The company has diversified into four major Strategic
Business Units.
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Mission:
ACI’s mission is to enrich the quality of life of people through responsible application of
knowledge, skills and technology. ACI is committed to the pursuit of excellence through world-
class products, innovative processes and empowered employees to provide the highest level of
Vision:
Attain a high level of productivity in all its operations through effective and efficient use
competencies.
Provide products and services of high and consistent quality, ensuring value for money to
its customers.
Encourage and assist in the qualitative improvement of the services of its suppliers and
distributors.
Establish harmonious relationship with the community and promote greater environmental
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Values:
Quality
Customer Focus
Fairness
Transparency
Continuous Improvement
Innovation
Business units:
Pharmaceuticals:
ACI carries the legacy of ICI- world renowned British Multinational in providing the people of
Bangladesh with quality medicines and healthcare products. Its state-of-the art pharmaceutical
plant represents Bangladesh's quest for a truly world class manufacturing facility. ACI's rich
The Consumer Brands Division boasts in having an unequivocal presence in consumers' heart
with the market leading brands like ACI Aerosol, ACI Mosquito Coil, Savlon. These are the
persistent performers in keeping the household clean and free from germs and harmful insects.
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Agribusiness:
ACI Agribusiness is the largest integrator in Bangladesh in Agriculture, Livestock and Fisheries
and deals with Crop Protection, Seed, Fertilizer, Agri-machineries, and Animal Health products.
The best companies around the world are discovering a powerful new source of competitive
advantage. It's called supply-chain management and it encompasses all of those integrated
activities that bring product to market and create satisfied customers. The Supply Chain
transportation, and physical distribution into a unified program. Successful supply chain
management, then, coordinates and integrates all of these activities into a seamless process. It
embraces and links all of the partners in the chain. In addition to the departments within the
organization, these partners include vendors, carriers, third party companies, and information
systems providers.
Within the organization, the supply chain refers to a wide range of functional areas. These
management fall under the supply-chain umbrella, too. Forecasting, production planning and
scheduling, order processing, and customer service all are part of the process as well.
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Importantly, it also embodies the information systems so necessary to monitor all of these
activities.
Activities of SCM:
Number, location and network missions of suppliers, production facilities, distribution centers,
Distribution strategy:
Questions of operation control (centralized, decentralized, shared), delivery scheme, e.g., direct
shipment, pool point shipment, cross docking, direct store delivery (DSD), closed loop shipping;
mode of transportation, e.g., motor carrier including truckload, less than truckload (LTL); parcel;
Information:
Integration of process through the supply chain to share valuable information, including demand
Inventory management:
Quantity and locations of inventory, including finished goods, work in process and raw
materials.
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Cash flow:
Arranging the payment terms and methodologies for exchanging funds across entities within the
supply chain.
To remain competitive, companies must seek new solutions to important Supply Chain
Management issues such as modal analysis, supply chain management, load planning, route
planning and distribution network design. Companies must face corporate challenges that impact
Supply chain management plays a vital role in the organizational activities and an essential
element to operational efficiency which can be applied to customer satisfaction and company’s
success. It’s much like the backbone of the business that manages critical issues of the
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environmental concerns which indirectly affects the corporate strategy. Some other benefits of
SCM are-
The fundamental objective is to "add value". Supply Chain Management becomes a tool to help
Supply-Chain Principles:
If supply-chain management has become top management's new "religion," then it needs a
doctrine. Andersen Consulting has stepped forward to provide the needed guidance, espousing
what it calls the "Seven Principles" of supply-chain management. When consistently and
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comprehensively followed, the consulting firm says, these seven principles bring a host of
competitive advantages.
customers by industry, product, or trade channel and then provided the same level of
2. Customize the Supply Chain Management network: In designing their Supply Chain
Management network, companies need to focus intensely on the service requirements and
management.
3. Listen to signals of market demand and plan accordingly: Sales and operations
planning must span the entire chain to detect early warning signals of changing demand
4. Differentiate product closer to the customer: Companies today no longer can afford to
stockpile inventory to compensate for possible forecasting errors. Instead, they need to
demand.
5. Strategically manage the sources of supply: By working closely with their key
suppliers to reduce the overall costs of owning materials and services, supply-chain
management leaders enhance margins both for themselves and their suppliers. Beating
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multiple suppliers over the head for the lowest price is out, Andersen advises. "Gain
sharing" is in.
levels of decision making. It also should afford a clear view of the flow of products,
systems do more than just monitor internal functions. They adopt measures that apply to
every link in the supply chain. Importantly, these measurement systems embrace both
service and financial metrics, such as each account's true profitability. The principles are
not easy to implement, the Andersen consultants say, because they run counter to
ingrained functionally oriented thinking about how companies organize, operate, and
serve customers. The organizations that do persevere and build a successful supply chain
have proved convincingly that you can please customers and enjoy growth by doing so.
the country. It has developed an advanced distribution system through its skilled and trained
manpower and a large fleet over eighty vehicles. The distribution system is fully equipped for
handling continuing volume of diverse range of products from the various businesses.
The company maintains strategically located sales centers in nineteen different locations across
the country. It has developed an advanced distribution system through its more than 300 skilled
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and trained manpower and a large fleet over 80 vehicles. The distribution system is capable of
handling continuing volume of diverse range of products from the various businesses.
The company's distribution centers are highly streamlined, computerized and automated. They
are capable of maintaining a cold chain for some specialized range of products such as vaccines
and insulin. The combination of this advanced and multidimensional capabilities made it
Like every other big companies ACI and it’s supply chain management is developed some major
Demand management
Order fulfillment
Procurement
The supply chain and its procurement process is designed in a way which is efficient and very
cost effective.
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Procurement process:
The procurement process begins with the identification of needs. In this very first step the
company measures how much raw materials are required for production. Then the company goes
for RFP. Requests for Proposals (RFPs) are structured methods for organizations to receive
competitive bids for needed products and services, and can be an invaluable source of new
business opportunities for the company. Then the company asks for tender from different
supplier. It’s a popular way of selecting suppliers. Then the company analizes the tenders and
selects their supplier. Then begins another importan task, negotiation and clarification. In thie
step both the company and suppliers sets the terms and conditions of the deal & finalizes the
contract. Once the contract is made then both parties manages their contact with each other to
make the process smoother. Finally, if everything goes smoothly, the procurement process is
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Outsourcing/partnership:
This is not just outsourcing the procurement process of materials and components, but also
outsourcing of services that traditionally have been provided in-house. The logic of this trend is
that the company will increasingly focus on those activities in the value chain where it has
distinctive advantages, and outsource everything else. This movement has been particularly
evident in logistics where the provision of transport, warehousing and inventory control is
this network of partners and suppliers requires a blend of both cultural and local involvement.
Hence, strategic decisions need to be taken centrally, with the monitoring and control of supplier
performance and day-to-day liasion with logistics partners being best managed at a local level.
Order fulfillment:
A key effective supply chain management of ACI is to meet customer requirements in terms of
order fulfillment. Effective order fulfillment requires integration of the firm’s manufacturing,
logistics and marketing plans. ACI has developed partnerships with key members of the supply
chaon to meet customer requirements and reduce total delivered cost to customers. The main
objective of ACI is to ensure that orders are placed with appropiate amout of time available to be
filled. The supply chain management system allows the company to constantly see what is on
stock and making sure that the right quantities are ordered to replace stock.
The company needs to knowledgeable about numerous factors that are related to the demand
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Lead time of product
Past demand
Planned advertising
The supply chain of ACI links its forecast to all planning activities. These include capacity
planning, production planning and purchasing among others. This link exist at both the
information system and the human resource management level. As a variety of functions are
affected by the outcomes of the planning process, it is important that all of them are integrated
into the forecasting process. ACI had developed a different forecast for its production based on
its historical order patterns. To accomplish this integration, it’s a good idea for a firm to have a
cross-functional team, with members from each affected functions responsible for forecasting
demand and an even better idea is to have members of different companies in the supply chain
working togather to create a forecast. The supply chain management of ACI used different types
of forecasting methods that are classified according to the following three types-
Qualitative:
Qualitative forecasting methods are primarily subjective and rely on human judgement. They are
most appropiate when little historical data is available or when experts have market intelligence
that may affect the forecast. Such methods may also be necessary to forecast demand several
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Time series:
Time-series forecasting methods use historical demand to make a forecast. They are based on the
assumption that past demand history is a good indicator of future demand. Thses methods are
most appropiate when the basic demand pattern does not vary significantly from one year to the
next. These are the simplest methods to implement and can serve as a good starting point for a
demand forecast.
Simulation:
Simulation forecasting methods imitate the consumer that gives rise to demand to arrive at a
forecast. Using simulation, a firm can combine time-series and casual methods to answer such
questions as: What will be the impact of a price promotion? What will be the impact of a
competitor opening a store nearby? Airlines simulate customer buying behavior to forecast
demand for higher-fare seats when there are no seats available at the lower fares.
Distribution:
The distribution resource planning (DRP) of ACI is a method used in business administration for
planning orders within the supply chan management. DRP enables the user of ACI to set certain
inventory control parameters and calculate the time phased inventory requirements. Distribution
resource planning of ACI provides a framework for determining the need to replenish inventory
by:
supply.
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ACI needs the following information to help the supply chain management:
Before using DRP for planning and deployment, ACI must set up a distribution network. In order
times
Define MRP parameters in the material master record for all the materials
Distribution network:
ACI has their own distribution based on their needs. It represents the relationship between the
suppliers and the distribution centers. The network graphicilly maintains a material independent
distribution network. It defines more than one source of supply for one distribution center. It also
displays node types, production plants, central warehouses and customer distribution centers as
Supply priority
Maximum quantity
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Figure: Distribution network of ACI
Warehouse operations:
As a case of reducing company cost & expenses, warehouse management is carrying the
valuable role against operations. In case of perfect storing & office with all convenient facilities
in company level, reducing manpower cost, dispatching authority with on time delivery, loading
& unloading facilities with proper area, area for service station, stock management system etc.
ACI has their own warehouse management (WMS) to manage their warehouse operations. It
helps the company to perform tasks such as inventory control, tracking & the location of stock
items. They have a whole work unit to operate the software and control the warehouse activities.
Inbound processes:
Receiving: Trucks arrive at the warehouse and the receiving team unloads the freight
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Stocking
Transportation of goods
Outbound processes:
confirmation of shipment
Production logistics:
Logistics is one of the major function in a company. The main purpose of logistics can be
divided into two different categories, performance related & cost related. A few examples are-
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high due date reliability, short delivery times, low inventory level and capacity utilization. When
The term logistics describes logistic processes within the company. The losistics of ACI ensures
that each machine and workstations are getting the right quantity of right quality materials in the
right time. The concern is not the transportation itself, but to streamline and control the flow of
value-adding process and to eleminate non-value adding processes. Production logistics of ACI
operates in both existing and new operation plants. Manufacturing in an existing plant is a
constantly changing process. Machines are exchanged and new ones added, which gives the
opportunity to improve the logistics system even further. They have motivated their logistics
system by automating the process by their logistics automation system (LAS) which ensures
smooth work flow and value to the customer. Some example of automations are-
Automated cranes
Conveyors
Industrial robots
Wireless communication
Integration software
Timing Strategies:
In ACI as a manufacturing environment, lead time has the same definition as that of supply chain
management, but it includes the time required to skip the parts from the supplier. The shipping
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time is included because a manufacturing company needs to know when the parts will be
available for the company to process and have the part ready for manufacturing once it has been
received. The time it takes the company to unload a product from a truck, inspect it, and move it
into storage is non–trivial. With tight a manufacturing constraints or when the company is using
Just in time manufacturing it is important for supply chain to know how long their own internal
Preprocessing lead time (also known as “planning time” or “paperwork): It represents the time
required to release a purchase order (if buy an item) or create a job (if a manufacturing an item)
Post processing Lead Time: It represents the time to make a purchased item available in
Reduced setup time .cutting setup time allows the company to reduce or eliminate
inventory for “changeover “time .The tool used here is SMED (Single –minute exchange
of dies).
The flow of goods from warehouse to shelves improves flow and its management.
Employees with multiple skills are used more efficiently. Having employees trained to
work on different parts of the process allows companies to move workers where they are
needed .
Production scheduling and work hour consistency synchronized with demand if there is
no demand for a product at the time , it is not made .this saves the company money .either
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not having to pay works overtime or by having them focus on other work participate in
training .
We present software component architecture for supply chain management across dynamic
organizational networker . the local management in the architecture is done by existing enterprise
executed by supply chain engines (SCES).These software components make up a layer of system
for supply chain management running on top of ERP, warehouse management systems and
TMS. The SCES provide both the intelligence and the flexibility as required for the integral
management of dynamic supply chains .the software component architecture can be implemented
with technology for components ,interfaces and servicers as available in java Enterprises
For supply chain management across dynamic organization network , the basic ERP , Warehouse
management system and TMS (including EDI interfaces) are not enough .additional systems are
needed in the supply chain management architecture to support the coordination of logistics
processes which are distributed over different organization .supply chain management
architecture ,the system introduces software components on top of ERP ,warehouse management
system and TMS to provide extra intelligence is built the software components ,whereas the
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We present software component architecture for supply chain management across dynamic
organizational networks. The lock management in the architecture is done by existing enterprise
resources planning ERP systems, warehouse management systems WMS and Transportation
Enterprise resource planning (ERP): systems integrate internal and external management
and service, customer relationship management, etc ERP systems this activity with an integrated
software application .in Unilever supply chain ERP provides specific functions like purchase,
materials management and sales are used by manufacturing abed trading companies the purpose
of ERP is to the facilitate the flow of information between all business functions inside the
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A Warehouse management systems, or TMS:
WMS, is a key component of the supply chain and primarily aims to control the movement and
storage of materials within a warehouse and process the associated transitions, including
Transportation management system, TMS supply chain Execution deals with the movement
storage and distribution of goods through the entire supply chain .TMS with it’s specific
functions like transport booking ,planning and monitoring data which is used by the forwarders
and carriers .
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Software components:
The software component has interfaces for communication in the organization and across the
supply chain. The supply chain engines can be equipped with the following interfaces:
For example, interfaces between distribution management engines to support integral distribution
management.
System interfaces to local information systems, for example interfaces between the inventories
components, interfaces and services implementation technology is needed for the development
and deployment of the software components in the supply chain management architecture .the
technology used for the implementation of the supply chain includes application components
,interfaces of the components and common service for the components the supply chain engines
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Fig: Software components platform in supply chain management
Distribution Software:
Manages everything from order processing and inventory control to accounting purchasing
and customer service supply chain management sales customer relationship management and
finance management .More sophisticated solutions can cover areas such as advanced forcasting
and warehouse
Management pick, pack and shipping , EDI or electronic data interchange trade spend
management and more . Distribution software helps company s to manage internal and external
resources efficiently by
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Manufacturing Simulation Software:
Manufacturing simulation software products are used for modeling analyzing and visualizing a
factory s
Performance by changing resource availability and capacity , lot sizes production demand ,
queuing rules
, etc . Factory simulation products enable representation of systems dynamics and uncertainty
using statistical distribution . They provide tools for designing experiments and out put analysis
.Applications
Include assemble line simulation cell simulation , Material handling simulation ,packaging
simulation
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Picking, packing and shipping items from a warehouse.
ACI primarily uses inventory management software to create work orders and bills of materials.
This facilitates the manufacturing process by helping manufecturers efficiently assemble the
Tools and parts they need to performe specific tasks .For more complex manufacturing jobs,
Manufecturers can create multilevel work orders and bills of materials, which have a time line
Of process that need to , happen in the proper order to build a final product. Other orders that
Can be created using inventory management software for tracking assets, receiving new invent
Advantages :
There are several advantages to using inventory management software in a business setting
Cost saving. In many cases , a company s inventory represents one of its largest investment
Along with its work force and locations. Inventory management software helps companies
By minimizing the amount of unnecessary parts and products in storage . It also helps
Companies keep lost sales to a minimum by having enough stock an hand to meet demand.
Increased efficiency:
Inventory management software often allows for automation of many inventory tasks.
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For example , software can automatically collect data conduct calculation and create records.
This not only results in time saving , cost saving but also increase business efficiency. Inventory
Warehouse organization:
Inventory management software can help distribution , whole saler s optimize their warehouse. If
certain products are often sold together or more popular than others , those products can be
grouped together or placed near the delivery area to speed up the process of picking , packing
Updated data:
Up to date real time data on inventory conditions and levels is advantage inventory management.
Software gives companies. Company executives can use the software through a mobile device
laptop or pc to check current inventory numbers . This automatic updating of inventory records
Data security:
With the aid of restricted user rights , company managers can allow many employees to assist in
inventory management . They can grant employees enough information to receive products make
orders transfer products and do other tasks without compromising company security. This can
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Insight into trends:
Tracking where products are stocked , which suppliers they come from , and the length of time
they are stored is made possible with inventory management software. By analyzing such data
companies can control inventory levels and maximize the use of warehouse space. Firms are
more prepared for the demands and supplies of the market, especially during circumstance such
as a peak season on a particular month . Through the reports generated Inventory management
software ,firms are also able to gather important data that may be essential to develop even better
References:
https://www.aci-bd.com/
http://www.emeraldinsight.com/doi/abs/10.1108/09600030810882816
http://searchmanufacturingerp.techtarget.com/definition/supply-chain-management
http://www.supplychainbrain.com/content/index.php
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