Agreement

Likert-type Scale Strongly disagree Disagree Completely disagree

Disagree Neither agree nor disagree Mostly disagree
Sample Ratings Neither agree nor disagree Agree Slightly disagree
Agree Slightly agree
Strongly agree Mostly agree
What does a Likert Scale measure? Completely agree
Likert-type, or frequency scales, Occurrences
use fixed choice response formats Very rarely Never Not at all
Rarely Seldom Little
to measure attitudes or opinions. Occasionally About half the time Occasionally
(Bowling 1997, Burns & Grove 1997) Frequently Usually Often all the time
Very frequently Always
Not really Never Never
Individuals express how much they Somewhat Rarely Seldom
agree or disagree Quite a bit Sometimes Sometimes
Often Often
with a statement. Always
Not much A little Not much
How do you use Likert results? Some Some Little
A great deal A lot Somewhat
Summarize using: Much
A great deal
Median - the middle number in a
Importance
sorted list of numbers. Not important Unimportant Unimportant
Find Median by placing the Moderately important Of little importance Of little importance
Very important Important Moderately important
numbers you are given in value Very important Important
Very important
order and find the middle number
Quality
Poor Very poor Extremely poor
Mode – the number that appears Fair Not good Below average
most often. Average All right Average
Good Good Above average
Find mode, or modal value, by Excellent Excellent Excellent
putting numbers in order then Content
Too elementary Too fast Poor
counting how many there is of each Okay Just right Not good
number. Too technical Too slow Good
Excellent
Did not understand No help at all Quite unsuccessful
Mode is probably the most suitable Understood a little Slightly helpful Somewhat unsuccessful
Understood most of it Fairly helpful Somewhat successful
for easy interpretation. Understood very well Very helpful Quite successful
Implementation
Display distribution of observations Definitely will not Absolutely no Never true
Probably will not Mostly non Sometimes true
in a bar chart.
Probably will Neither yes nor no Often true
Definitely will Mostly yes
Absolutely yes
Not at all Not at all true Probably not
Very little Slightly true Maybe
Somewhat True about half the time Quite likely
To a great extent Mostly true Definitely
Completely true
Overall Impression
Very dissatisfied Not at all satisfied
Somewhat dissatisfied Slightly satisfied
Neither satisfied nor dissatisfied Somewhat satisfied
Somewhat satisfied Very much satisfied
Very satisfied
Didn’t get what I wanted Very uncomfortable
Got a little of what I wanted Uncomfortable
Got a lot of what I wanted Comfortable
Got everything I wanted Very comfortable

Used with permission from University of Wisconsin-Extension, Cooperative Extension, Program Development and Evaluation, Building Capacity in Evaluating Outcomes, 2008,
modified and adapted by Julie Pigott Dillard, UF IFAS Washington County Extension, 2013