Nama: __________________________________________________________________ Kelas: _____________ Tarikh: _________________

Latihan (Unit 8)

1. Nyatakan kepentingan agensi perkhidmatan awam terseut kepada masyarakat dan negara.
(i) ___________________________________________________________________________________________________________
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(ii) ___________________________________________________________________________________________________________
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(iii) ___________________________________________________________________________________________________________
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2. Terangkan tingkah laku berhemah yang sepatutnya anda amalkan ketika berurusan dengan agensi tersebut.
(i) ___________________________________________________________________________________________________________
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(ii) ___________________________________________________________________________________________________________
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(iii) ___________________________________________________________________________________________________________
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3. Huraikan perasaan anda terhadap keberkesanan perkhidmatan yang disediakan oleh agensi perkhidmatan awam.
(i) ___________________________________________________________________________________________________________
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(ii) ___________________________________________________________________________________________________________
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(iii) ___________________________________________________________________________________________________________
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4. Jelaskan nilai yang perlu anda amalkan ketika berurusan di agensi perkhidmatan awam.
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