ONLINE INTERVIEW

Questions Answers

1. What is your full name,

telephone number (mobile and
landline) and email address?
2. How old are you?
3. What call centre experience do
you have?
4. What salary in euros do you
expect to be paid?
5. Do you have a good Internet
connection?
6. Do you have headphones?
7. Do you have a microphone?
8. Do you have a good PC?
9. Why should we give you this job?
10. Will you work Full time or Part
time?
11. What shift would you like to
work?
12. What is your skype ID?
13. Do you know how to use Excel?
14. Do you know how to use Word?
15. What job do you have now?
16. What studies do you have?
17. What is your English Level
(writing/speaking/reading)?
18. Where do you live?
19. Do you live alone, family or
friends?
20. Are you able to work alone?
21. Are you able to organize your
time?
22. Are you able to accept rejection?
23. Are you able to work all day on
the phone?
24. Are you able to speak to people
you do not know?
25. How do you motivate your self?
26. What is success for you?
27. What is failure?
28. What is the most difficult thing
 that you have ever done?
29. What is your goal professionally?
30. What is your dream in life?
31. What is your goal personally?
32. What sports do you play?
33. What sort of TV programs do you
like?
34. What qualities do you respect in
people?
35. What is your best quality?
36. What is your worst quality? Do
not say you do not have one?
37. What is your personality like?
38. How do you select priorities in
your life?
39. What are your priorities now?
40. What are the most important
things that matter to you?
41. Who is your idol?
42. Who do you not admire?
43. Do you have children?
44. Are you married?
45. Where did you hear about this
job?
46. Why are you interested in this
job?
47. Why did you leave your last job?
48. What other languages do you
speak fluently?
49. What Language exams or
certificates do you have?
50. Do you use a laptop or PC?
51. What is your best skill?
52. What is your worst skill?
53. What is your best people skill?
54. How do you handle difficult
people?
55. How do you handle pressure?
56. What was the most stressful
situation you have been in?
57. How do you manage errors you
commit?
58. Have you got any sales
experience?
59. Have you ever negotiated in
past? What?
60. How do you solve conflicts?
61. Do you play any musical
instruments?
62. What is the most important thing
for you in a job?
63. What qualities do you have that
are good for this job?
64. How will you improve yourself
for this job?
65. What would you improve
personally about your self?
66. What would you not be prepared
to do?
67. How would you manage an upset
client?
68. How would you manage a
difficult work colleague(s)?
69. How would you manage
demanding responsibilities?
70. How will this job satisfy you?
71. What should happen if you do
not achieve your goals and
targets?
72. What should happen if you are
sick?
73. What should happen if your
internet connection is down?
74. What happens if you are late for
work?
75. What should happen if bus
number 27 hits your car?
76. What is your ambition in your
career?
77. What is your ambition
personally?
78. What will you do if your PC
crashes?
79. Do you know how to install new
software on your PC?
80. What things have you done in life
where you failed?
81. What things in life have you done
where you succeeded?