Madeline Livermore

Profile
 Known as an honest and trustworthy employee due to impeccable ethics, and entrusted to complete over
2,000 work items handling sensitive customer information with Athene.
 Diligent, detail-oriented worker who is self-motivated to go above and beyond what is expected.
 Developed skills forming interpersonal relationships with people from various countries while studying
abroad in South Korea.

Education
Pursuing Bachelor of Science, International Business December 2016
Northwest Missouri State University (Northwest) | Maryville, MO GPA: 3.75/4.00
 Honors Program
· Completed honors level courses and projects while maintaining a high GPA.

Study Abroad: Minor, Korean Language and Culture Spring 2017 / Fall 2018 – Spring 2019
Ewha Womans University | Seoul, South Korea
 Developed Korean speaking skills through regular communication with local residents.
 Acquired an in-depth understanding of cultural variations and gained experience
considering different perspectives.

Work Experience
Inforce Representative | Athene Annuity and Life | West Des Moines, IA June 2016 – February 2017
 Entrusted to complete multiple special self-managed projects such as agent system clean up.
 Conducted national change of address audits which resulted in updating 975 company records.
 Processed address and beneficiary changes, authorizations, and withdrawals.
 Ensured all documents and policy specific information was kept secure and private.
 Contacted clients through email and letter to inform them of policy updates or to
request information such as beneficiary names or new addresses.

Cashier | Stuart Fremont Theatre | Stuart, IA July 2013 – August 2015

 Developed a friendly and professional relationship with customers and fellow coworkers
while processing transactions and filling orders in both ticket booth and concessions.
 Conducted cash and credit transactions with customers.
 Maintained positive image of store through regular upkeep while customers were viewing films.
 Trusted to close department at the end of shift.

Leadership & Service

Sigma Society Fall 2016 – Present
 Complete 25+ community service hours each semester.
 Service work includes: Highway and community clean-up, event set up, Humane Society
and Rainbow House volunteer work, and numerous donation projects.

Delta Mu Delta Business Honor Society Fall 2016 – Present

 Vice President