Alyssa Micaela Santillán

Mic_santillan1@yahoo.com / 713-256-4247

EDUCATION

Houston Baptist University

Major: Bachelor of Science Kinesiology - Wellness Management May 2019
Minor: Business Management GPA: 3.1

WORK EXPERIENCE:

The Vitamin Shoppe – Health Enthusiast Jul, 2016 - Present

Maintain a professional and courteous relationship with customers and co-workers.
Use product information and available resources to educate customers on product selection.
Collaborate with the store team to support and achieve the goals of the store.
Operate the cash register, and confirm end of day balance.

HBU Bradshaw Fitness Center – Club Monitor Sep, 2016 - Present

Assist with customer service by greeting guest, helping with equipment, and answering frequently asked
questions. Continuously circulate throughout the club ensuring the facility is operating efficiently and
safely. Trouble shoot any malfunctioning equipment.

Hollister – Sales Clerk/Cashier May, 2015 – Feb, 2016

Assist customer with retail services
Reconcile inventory, maintain a neat, clean and completely stocked sales floor
Operate the cash register, and confirm end of day balance.

STUDENT ORGANIZATION:
Intramurals – basketball and flag football
Trio – Program for emerging campus leaders. Attend workshops on public speaking, writing, stress in the
work place, and transitioning into college. Meet with advisor bi-annually to set goals and an action plan
to achieve goals.
First Generation Program – Mentorship program for first generation college students in their first year
of college. Mentors advise student on utilizing campus resources along with being active students on
campus. Mentees must meet a minimum number of study hours and tutoring hours.
Freshman Bible Study – Weekly Bible Study for freshmen students lead by older peers.

Awards and Titles:

Houston Baptist University – Presidential Scholarship May 2016
 $60,000 merit based scholarship
First Team All-District TAPPS AA Softball Team May 2016

All-State Honorable Mention TAPPS AA Softball Team May 2016

Hustler Award First Baptist Christian Academy Varsity Softball Team May 2016

4th in District Women’s Varsity 400m Run May 2016

COMMUNITY SERVICE:
Servolution – church lead monthly volunteer drives August 2012 – Present